Junior Design Consultant at Rentokil Initial Group

📍 Job Overview

Job Title: Junior Design Consultant

Company: Rentokil Initial Group

Location: Twickenham, England, United Kingdom

Job Type: Full-Time

Category: Sales Operations / GTM Support

Date Posted: September 07, 2026

Experience Level: 0-2 Years

Remote Status: Hybrid

🚀 Role Summary

This role focuses on field-based sales and client relationship management within the Ambius division, specializing in interior landscaping and scenting solutions.
It involves proactive lead generation, nurturing client accounts, and achieving specific sales targets and Key Performance Indicators (KPIs).
The position requires a blend of creative flair, strong communication, and a results-oriented approach to drive revenue growth for the company.
Successful candidates will manage their own schedule, engage directly with customers to understand their needs, and propose tailored design solutions.

📝 Enhancement Note: While the title is "Junior Design Consultant," the core responsibilities and required skills strongly align with a field sales or business development representative role within a B2B service industry, with an emphasis on consultative selling and client relationship management. The "design" aspect is primarily focused on applying Ambius's service offerings (plants, scenting) to enhance customer environments.

📈 Primary Responsibilities

Proactively generate new business leads through field visits, networking, and cross-functional collaboration within Rentokil Initial Group.
Cultivate and maintain strong, long-term relationships with new and existing clients, understanding their evolving needs and business objectives.
Conduct on-site consultations to assess client spaces, identify opportunities for Ambius services (e.g., interior plants, scenting solutions), and present tailored proposals.
Develop and deliver compelling sales presentations and proposals that highlight the value proposition of Ambius's offerings.
Achieve and exceed monthly, quarterly, and annual sales targets and KPIs, including revenue, new client acquisition, and customer retention.
Manage a designated sales territory or client portfolio, optimizing visit schedules and resource allocation for maximum efficiency.
Collaborate with internal teams, including operations and customer service, to ensure seamless service delivery and exceptional client experiences.
Stay informed about industry trends, competitor activities, and Ambius product/service updates to maintain a competitive edge.
Maintain accurate and up-to-date client records and sales activities in the CRM system.
Contribute to the development and refinement of sales strategies and best practices within the Ambius team.

📝 Enhancement Note: The core responsibilities emphasize a proactive, field-based sales approach, directly contributing to revenue generation. The "consultant" aspect refers to advising clients on how Ambius's services can improve their business environment, rather than traditional design consulting.

🎓 Skills & Qualifications

Education:

While no specific degree is mandated, a background in business, marketing, sales, or a related field is advantageous.
A strong emphasis is placed on practical skills and demonstrated ability rather than formal academic qualifications. Experience:
0-2 years of experience in a client-facing role, preferably in sales, retail, or customer service.
Experience in B2B sales, field sales, or consultative selling is highly desirable.
Proven track record of achieving targets and driving results in a performance-driven environment. Required Skills:
Full UK Driving Licence: Held for over two years with no more than six penalty points.
Sales Acumen: Ability to identify sales opportunities, understand customer needs, and close deals.
Lead Generation: Proactive approach to sourcing new business prospects.
Customer Service Excellence: Ability to build rapport, provide exceptional service, and foster client loyalty.
Communication Skills: Excellent verbal and written communication, with the ability to articulate value propositions clearly and persuasively.
Problem-Solving: Aptitude for identifying client challenges and proposing effective solutions.
Self-Motivation & Target Driven: Ability to work independently, manage time effectively, and consistently strive to meet and exceed goals.
Interpersonal Skills: Outgoing, creative, and able to connect with a diverse range of clients.

Preferred Skills:

Retail or Sales Background: Experience in face-to-face customer interactions.
CRM Proficiency: Familiarity with CRM systems for managing leads, accounts, and sales activities.
Creative Thinking: Ability to envision and propose aesthetically pleasing and functional environmental enhancements.
Negotiation Skills: Ability to negotiate terms and close sales effectively.
Business Development: Experience in expanding client portfolios and identifying new revenue streams.

📝 Enhancement Note: The requirements highlight a strong need for a proactive, self-starter with excellent interpersonal and communication skills, coupled with a valid UK driving license. While "design" is in the title, the emphasis is on sales and relationship management rather than graphic or interior design expertise.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

While a formal portfolio isn't explicitly required, candidates are encouraged to showcase their achievements in sales and client management through their application.
This can include quantifiable results from previous roles, such as revenue growth, client acquisition numbers, or successful client retention rates.
Examples of how they have approached problem-solving for clients or improved customer satisfaction can also be valuable.
Demonstrating an understanding of how to apply Ambius's services to enhance different types of business environments would be beneficial. Process Documentation:
Candidates should be prepared to discuss their approach to managing a sales pipeline, from lead generation to closing deals.
This includes detailing their methods for client needs assessment, proposal development, and follow-up strategies.
An understanding of how to document client interactions and sales progress within a CRM system is expected.
Familiarity with developing and adhering to sales processes that ensure consistent service delivery and client satisfaction.

📝 Enhancement Note: The emphasis here is on demonstrating practical sales process knowledge and the ability to document and articulate one's sales methodology, rather than a visual design portfolio. Candidates should be ready to discuss how they manage their sales cycle and client interactions.

💵 Compensation & Benefits

Salary Range:

Basic Salary: £27,053 per annum
London Weighting: + £1,000 per annum
Travel Allowance (Zone 1-6): + £3,264 per annum
Total Base Salary (approx.): £31,317 per annum
Expected On-Target Earnings (OTE): £36,000 per annum, with additional bonus and commission schemes available.

Benefits:

Company Vehicle: Provided for business use.
Fuel Card: To cover business travel expenses.
Commission & Bonus Schemes: Opportunity to earn additional income based on performance.
Mobile Phone & Tablet: Essential tools for communication and client management.
Uniform: Provided for professional presentation.
Discount Scheme (RI Rewards): Access to discounts and cashback offers from over 3,000 retailers.
Relocation Package: Up to £5,000 for candidates moving from more than 2 hours away.
Private Healthcare Scheme: Opportunity to contribute.
Company Pension Scheme: Enrolment in a pension plan.
Employee Assistance Programme (EAP): 24/7 confidential support for employees and their families.
Long Service Recognition: Additional annual leave entitlement after five years of service.
Refer a Friend Program: Earn up to £1,000 for successful referrals.

Working Hours:

Full-time, Permanent Role: 37.5 hours per week.
Schedule: Monday to Friday.

📝 Enhancement Note: The salary structure includes a base salary with allowances, and a significant OTE driven by performance-based commission and bonus schemes. The benefits package is comprehensive, supporting both professional needs and personal well-being, with a notable relocation assistance for eligible candidates. The salary estimate is based on the provided figures and is specific to the UK market.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Services (Pest Control, Hygiene, Ambius services like plants & scenting). Rentokil Initial is a FTSE 100 company.

Company Size: Large enterprise with global operations (over 90 countries).

Founded: Rentokil Initial has a long history, with the group operating for decades, indicating stability and established market presence.

Team Structure:

The Junior Design Consultant will be part of the Ambius business unit, likely within a regional sales team structure.
They will report to a Sales Manager or Regional Sales Director.
Collaboration will occur with other sales consultants, field service technicians, customer service representatives, and potentially marketing teams. Methodology:
Data-Driven Sales: Emphasis on achieving KPIs and targets, suggesting a metrics-focused approach to sales performance.
Customer-Centricity: Focus on understanding and meeting customer needs to foster long-term relationships and provide tailored solutions.
Continuous Improvement: Encouragement of personal development through training and career progression pathways.
Collaborative Environment: Encouragement to work with colleagues across different departments for lead generation and service delivery.

Company Website: https://www.rentokil-initial.com/

📝 Enhancement Note: Rentokil Initial emphasizes a "People First" approach, valuing innovation and diversity. The company's scale provides stability and opportunities for growth, while the specific business units like Ambius offer specialized environments. The culture encourages self-motivation and a results-oriented mindset within a supportive framework.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level (0-2 years experience). This role is designed for individuals starting their careers in sales or client management, providing a foundational experience.

Reporting Structure: The Junior Design Consultant will report to a Sales Manager or similar leadership role within the Ambius division. This provides direct mentorship and performance guidance.

Operations Impact: This role directly impacts revenue generation for the Ambius business unit through lead generation and sales closure. By enhancing client environments, it indirectly contributes to client satisfaction and retention, supporting the overall GTM strategy.

Growth Opportunities:

Sales Progression: Clear pathway to Senior Design Consultant or Account Manager roles, managing larger territories or key accounts.
Skill Development: Opportunities for advanced sales training, consultative selling techniques, and product knowledge expansion.
Leadership Potential: With proven performance, opportunities may arise for team leadership or management roles within the sales organization.
Cross-Divisional Mobility: Potential to explore roles in other Rentokil Initial divisions (e.g., Pest Control, Hygiene) after gaining experience.

📝 Enhancement Note: The role is positioned as an entry point into a sales career within a large corporation, offering structured training and a clear progression path. The emphasis is on developing core sales competencies and client relationship skills, with potential for advancement into more senior sales or management positions.

🌐 Work Environment

Office Type: Hybrid role, involving significant field-based work and potential for office-based collaboration or administrative tasks.

Office Location(s): Primarily field-based within London and surrounding areas, with a likely home base or regional office in Croydon. The role requires travel within a defined geographical area (covered by the travel allowance).

Workspace Context:

Field-Centric: A significant portion of the work will be conducted remotely, visiting client sites. This requires self-discipline and effective time management.
Collaborative: Opportunities to connect with colleagues through team meetings, joint client visits, and internal communication channels.
Technology-Enabled: Access to a company vehicle, fuel card, mobile phone, and tablet to facilitate efficient work operations.

Work Schedule:

Standard full-time hours (37.5 per week) from Monday to Friday.
The hybrid nature allows for flexibility in managing daily schedules to accommodate client appointments and travel.

📝 Enhancement Note: The "Hybrid" designation for this role primarily signifies a blend of field-based client interactions and remote work, rather than a typical office-based hybrid model. The candidate must be comfortable with extensive travel and independent work.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: Likely conducted by an HR representative or recruiter to assess basic qualifications, motivation, and cultural fit.
Hiring Manager Interview: Focus on sales experience, problem-solving abilities, and understanding of the role's responsibilities. Expect behavioral questions.
Field Ride-Along (Potential): A practical assessment where candidates may accompany an existing consultant to observe and participate in client interactions.
Assessment/Case Study: Candidates might be given a scenario to present a sales approach or a solution to a client's problem, demonstrating their consultative and creative skills.
Final Interview: May involve senior management to confirm suitability and discuss career aspirations.

Portfolio Review Tips:

Since a formal design portfolio isn't the focus, prepare to discuss specific examples of:
- Successful sales achievements (quantify wherever possible: revenue generated, new clients acquired, conversion rates).
- Instances where you demonstrated excellent customer service and built strong client relationships.
- How you identified and solved customer problems or needs.
- Your creative approach to presenting solutions or enhancing environments.
- Your ability to manage your time and territory effectively.
Be ready to articulate your understanding of the Ambius services and how they benefit businesses. Challenge Preparation:
Be prepared for scenario-based questions: "How would you approach a client who is hesitant about X?" or "Describe a time you had to overcome an objection."
Practice articulating your sales process clearly and concisely.
Research Ambius's services, target markets, and recent company news. Understand how your role contributes to Rentokil Initial's broader goals.
Prepare questions for the interviewer about team culture, growth opportunities, and daily responsibilities.

📝 Enhancement Note: The interview process will likely assess practical sales skills, client management capabilities, and a proactive, self-starting attitude. Candidates should focus on demonstrating their ability to generate revenue and build relationships, rather than a traditional design portfolio.

🛠 Tools & Technology Stack

Primary Tools:

CRM System: Essential for managing leads, customer interactions, sales pipeline, and reporting. (Specific CRM not named, but likely Salesforce or similar).
Mobile Phone & Tablet: Provided by the company for communication, data access, and client management on the go.
Company Vehicle & Fuel Card: For efficient travel and territory management.

Analytics & Reporting:

Sales Performance Dashboards: Likely integrated within the CRM, used to track KPIs, targets, and sales forecasts.
Reporting Tools: Ability to generate sales reports and performance summaries.

CRM & Automation:

CRM Software: To manage customer data, track sales activities, and automate follow-ups.
Communication Platforms: Email, internal messaging systems (e.g., Teams, Slack), and phone systems for client and internal communication.

📝 Enhancement Note: Proficiency with CRM software is crucial, as it underpins most sales operations and client management activities. The company provides the necessary hardware and tools to support field sales operations effectively.

👥 Team Culture & Values

Operations Values:

People First: Rentokil Initial prioritizes its employees, fostering a supportive and inclusive environment.
Customer Focus: A strong emphasis on understanding and exceeding customer expectations through excellent service and tailored solutions.
Efficiency & Effectiveness: Driving business growth through optimized processes, target achievement, and proactive problem-solving.
Innovation: Encouraging creative thinking to develop new solutions and improve existing services.
Integrity: Upholding high ethical standards in all business dealings.

Collaboration Style:

Cross-functional: Encourages teamwork between sales, operations, and customer support to ensure a seamless client journey.
Mentorship-Driven: Opportunities to learn from experienced colleagues and managers.
Performance-Oriented: A culture that rewards achievement and drives individuals to excel in their roles.
Proactive Communication: Regular updates and information sharing are expected to keep teams aligned and clients informed.

📝 Enhancement Note: The company culture appears to balance a results-driven sales environment with a strong emphasis on employee well-being and customer satisfaction. Collaboration is key to delivering the company's integrated services.

⚡ Challenges & Growth Opportunities

Challenges:

Field Sales Demands: Managing a diverse territory, dealing with varied client needs, and maintaining motivation during independent work can be challenging.
Achieving Targets: Meeting ambitious sales KPIs in a competitive market requires consistent effort and effective sales strategies.
Balancing Creative and Sales: Integrating creative problem-solving with the primary objective of closing sales.
Learning Curve: Grasping the specifics of Ambius's product/service offerings and their application across different business sectors.

Learning & Development Opportunities:

Sales Training Programs: Comprehensive training on sales techniques, product knowledge, and CRM usage.
Mentorship: Guidance from experienced sales professionals within the Ambius team.
Career Advancement: Structured pathways for promotion to senior roles, potentially leading to management positions.
Industry Exposure: Gaining experience in the business services sector, specifically within interior landscaping and scenting.

📝 Enhancement Note: The role presents opportunities for significant professional development in sales and client management. Candidates who thrive on challenges and are eager to learn will find ample growth potential within Rentokil Initial.

💡 Interview Preparation

Strategy Questions:

"How would you approach generating leads in a new territory for Ambius services?"
"Describe a time you had to persuade a reluctant client. What was your strategy, and what was the outcome?"
"How do you prioritize your daily tasks when managing multiple client engagements and travel requirements?"
"What do you understand about Ambius's services, and how do you see them benefiting businesses like hotels or offices?" Company & Culture Questions:
"What attracts you to Rentokil Initial and the Ambius brand specifically?"
"How do you align with the 'People First' culture and the importance of customer service?"
"Describe a situation where you worked collaboratively with a team to achieve a common goal."
"How do you handle feedback or constructive criticism regarding your sales performance?" Portfolio Presentation Strategy:
Prepare 2-3 concise case studies from previous roles (even retail or customer service) that demonstrate:
- Problem Identification & Solution: A time you identified a customer's need and provided a solution.
- Sales Achievement: A successful sale or upsell you managed.
- Client Relationship Building: How you fostered loyalty or resolved a complex customer issue.
Quantify your achievements with numbers (e.g., "increased sales by X%", "acquired Y new clients").
Be ready to discuss your understanding of Ambius's service offerings and how you would market them.

📝 Enhancement Note: Interviewers will be looking for evidence of a proactive sales mindset, strong communication skills, and a genuine interest in client success. Candidates should be prepared to provide specific examples that showcase their abilities and align with the company's values.

📌 Application Steps

To apply for this operations position:

Submit your application through the provided link on Workable.
Tailor your CV: Highlight any experience in sales, customer service, or client relationship management. Quantify achievements with numbers where possible. Emphasize your UK driving license and any relevant skills like problem-solving or communication.
Write a compelling cover letter: Express your enthusiasm for the Junior Design Consultant role, Ambius, and Rentokil Initial. Clearly articulate why you are a good fit, referencing your creative aptitude and target-driven nature. Mention your understanding of the hybrid work model and field-based responsibilities.
Prepare for interview questions: Review the "Interview Preparation" section thoroughly. Practice articulating your sales process and using the STAR method (Situation, Task, Action, Result) for behavioral questions.
Research Rentokil Initial and Ambius: Understand their services, market position, and company values. Be prepared to discuss how you can contribute to their success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Junior Design Consultant