VP – Communications Manager - Senior Graphic Designer – CCB Communications, Consumer Banking

📍 Job Overview

Job Title: VP – Communications Manager - Senior Graphic Designer – CCB Communications, Consumer Banking

Company: JPMorgan Chase & Co.

Location: Columbus, OH, USA

Job Type: Full time

Category: Marketing & Communications / Creative Design

Date Posted: March 04, 2026

Experience Level: 10+ years

Remote Status: On-site

🚀 Role Summary

• Lead the visual expression of strategy, priorities, and narratives through high-impact executive presentations and scalable internal communications for Consumer & Community Banking (CCB).

• Own and evolve the internal visual identity and brand system for CCB Communications, ensuring clarity, consistency, and executive-level polish.

• Act as a trusted creative advisor to senior communications leaders and business executives, setting visual standards and driving the evolution of internal communication visuals at scale.

• Partner with content automation groups to version and operationalize visual assets, enabling scale and efficiency in multimedia and design for internal communications.

• Ensure visual systems and assets are designed for flexibility, automation, and reuse without compromising quality or brand integrity.

📝 Enhancement Note: This role is positioned as a "VP – Communications Manager" and "Senior Graphic Designer," indicating a blend of strategic leadership and hands-on design execution. The emphasis on "executive presentation design" and "internal brand systems" within "Consumer Banking" suggests a critical function that bridges high-level business strategy with visual communication for internal stakeholders, requiring a strong understanding of corporate branding and executive communication nuances. The "Multimedia Center of Excellence" context implies a centralized function focused on elevating visual communication quality and efficiency across the organization.

📈 Primary Responsibilities

• Lead executive presentation design for CCB Communications, setting visual and storytelling standards for senior-level communications.

• Design and shape presentations used in high-stakes leadership forums, strategic reviews, and internal/external-facing events.

• Own and evolve the internal visual identity and brand system for CCB Communications, ensuring clarity, consistency, and executive-level polish.

• Define visual frameworks, templates, and design principles that enable scalable, repeatable, and high-quality internal communications.

• Partner with senior communications leaders and business executives to translate complex strategies, priorities, and data into clear, compelling executive narratives.

• Serve as a trusted advisor on presentation strategy, visual storytelling, and executive-level design judgment.

• Collaborate with content automation groups to version and operationalize visual assets across lines of business and functions, enabling scale and efficiency.

• Ensure visual systems and assets are designed for flexibility, automation, and reuse without compromising quality or brand integrity.

• Oversee presentation and visual design efforts from concept through final delivery, ensuring alignment with communications objectives, business priorities, and brand standards.

• Provide direction and guidance to designers, freelance partners, and agencies supporting executive presentation or internal brand work.

• Act as a senior brand and design steward within CCB Communications, ensuring alignment with JPMorgan Chase brand guidelines.

• Anticipate executive and organizational needs, proactively identifying opportunities to improve clarity, consistency, and impact across internal communications.

• Contribute to the evolution of executive presentation, internal brand, and visual storytelling practices within the Multimedia Center of Excellence (MMCoE), including tools, templates, and best practices.

📝 Enhancement Note: The responsibilities highlight a significant leadership component ("Lead," "Own," "Oversee," "Provide direction") combined with deep hands-on design and strategic thinking. The emphasis on "scalability," "automation," and "reuse" points towards a need for process-oriented thinking and an understanding of how to operationalize design solutions within a large corporate structure. The "trusted advisor" aspect underscores the importance of strong communication and influencing skills with senior stakeholders.

🎓 Skills & Qualifications

Education: Bachelor’s degree in graphic design, communications, or a related field is preferred.

Experience: 10+ years of professional design experience in an agency or corporate communications environment, with substantial experience supporting senior executive audiences.

Required Skills:

• Demonstrated mastery of executive presentation design, with a portfolio showcasing high-stakes leadership, strategic, and internal/external-facing presentations.

• Proven experience owning or evolving an internal visual identity or brand system within a complex organization.

• Strong command of narrative structure, information hierarchy, and executive-level visual judgment.

• Demonstrated ability to design for both bespoke executive moments and scalable, system-driven communications.

• High proficiency in Microsoft PowerPoint as a primary presentation design tool.

• Demonstrated mastery of Adobe Creative Suite, including Illustrator and Photoshop.

• Exceptional visual design skills, including layout, typography, composition, and color usage.

• Strong executive communication skills with the ability to influence, advise, and build credibility with senior stakeholders.

• Demonstrated ability to manage complex workstreams and competing priorities across multiple teams and initiatives.

• Excellent interpersonal and collaboration skills, with comfort operating in ambiguity and high-visibility environments.

Preferred Skills:

• Experience in financial services, technology, or highly regulated environments.

• Experience in After Effects or Premiere.

• Experience partnering with automation, platform, or enablement teams to scale creative or communications outputs.

• Familiarity with digital, UX/UI, responsive design, and motion concepts.

📝 Enhancement Note: The requirements emphasize a blend of deep technical design skills (PowerPoint, Adobe Suite) and strategic, leadership capabilities (executive presentation design, brand system ownership, stakeholder influence). The "10+ years" suggests a senior-level individual contributor or lead role. The preference for financial services experience indicates a need to understand the specific regulatory and communication nuances of the industry.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a strong history of executive presentation design for high-stakes leadership forums, strategic reviews, and critical internal/external events.

• Include examples of successfully owned or evolved internal visual identity or brand systems within complex organizational structures.

• Demonstrate proficiency in translating complex strategies, data, and messaging into clear, persuasive, and polished visual stories for senior audiences.

• Showcase examples of designing for both bespoke, one-off executive moments and scalable, system-driven communications.

Process Documentation:

• Evidence of defining and implementing visual frameworks, templates, and design principles that enable scalable, repeatable, and high-quality internal communications.

• Examples of collaboration with content automation groups or similar teams to operationalize visual assets for broad distribution and reuse.

• Demonstrations of how visual systems and assets were designed for flexibility and automation without compromising quality or brand integrity.

• Case studies illustrating the process of overseeing presentation and visual design efforts from concept through final delivery, ensuring alignment with strategic communications objectives, business priorities, and brand standards.

• Documentation or examples of providing direction and guidance to other designers, freelance partners, or agencies.

📝 Enhancement Note: A strong portfolio is critical for this role, not just for showcasing design skills but also for demonstrating strategic thinking, process ownership, and the ability to manage complex visual communication systems at scale within a corporate environment. The emphasis on scalability, automation, and brand system evolution suggests that candidates should be prepared to discuss the "how" behind their design solutions, not just the "what."

💵 Compensation & Benefits

Salary Range: While not explicitly stated, a VP-level role with 10+ years of experience in a major financial institution like JPMorgan Chase, particularly in a specialized design leadership capacity, would typically command a competitive salary. Based on industry benchmarks for similar Senior Graphic Designer/Communications Manager roles in the Columbus, OH area, with VP-level responsibilities, a salary range of $150,000 - $220,000+ per year is a reasonable estimate. This range can vary based on the specific candidate's qualifications, interview performance, and internal equity considerations.

Benefits:

• Comprehensive health care coverage.

• On-site health and wellness centers.

• Retirement savings plan (e.g., 401(k) with company match).

• Backup childcare.

• Tuition reimbursement.

• Mental health support.

• Financial coaching.

• Competitive total rewards package including base salary, potential commission-based pay, and/or discretionary incentive compensation (cash and/or forfeitable equity).

Working Hours: Typically 40 hours per week, though the demanding nature of executive communications and high-visibility projects may require flexibility and occasional extended hours.

📝 Enhancement Note: The salary estimate is based on publicly available data for senior design and communications management roles in the Columbus, OH metropolitan area, adjusted for the VP title and the specific requirements of a major financial institution like JPMorgan Chase. The benefits listed are directly from the job description, highlighting a comprehensive package indicative of a large, established corporation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services, Banking. JPMorgan Chase is a leading global financial services firm, offering a wide range of products and services to consumers, small businesses, and large corporations. The Consumer & Community Banking (CCB) division focuses on personal banking, credit cards, mortgages, auto financing, and investment advice.

Company Size: Large (JPMorgan Chase is a Fortune 100 company with hundreds of thousands of employees globally).

Founded: 2000 (through the merger of Chase Manhattan Corporation and J.P. Morgan & Co.). The company has a long history through its predecessor institutions.

Team Structure:

• The role is part of the CCB Communications team, specifically within the Multimedia Center of Excellence (MMCoE).

• This team likely comprises specialists in various communication disciplines, including design, content, strategy, and potentially automation/technology.

• The MMCoE likely serves as a central hub for creative and communication excellence within CCB.

Methodology:

• Emphasis on data-driven insights and strategic communication planning.

• Focus on translating complex business information into clear, compelling visual narratives.

• Commitment to maintaining brand consistency and executive-level polish across all internal communications.

• Driving efficiency and scalability through process optimization, automation, and the development of reusable visual assets.

Company Website: https://www.jpmorganchase.com/

📝 Enhancement Note: JPMorgan Chase, as a global financial institution, operates with a culture that values precision, compliance, and strategic execution. For a design leadership role within CCB Communications, this translates to a need for robust brand governance, clear communication protocols, and a focus on delivering impactful, reliable visual assets that support business objectives and maintain regulatory adherence. The MMCoE structure suggests a professional, process-driven environment focused on elevating the quality and efficiency of internal communications.

📈 Career & Growth Analysis

Operations Career Level: This role is at a senior individual contributor or lead level, designated as "VP – Communications Manager" and "Senior Graphic Designer." It requires extensive experience and the ability to act as a strategic advisor and design leader, influencing visual communication standards for a major business division.

Reporting Structure: The role reports into senior leadership within CCB Communications, likely a Director or Executive Director. The Senior Graphic Designer will also provide direction to junior designers, freelancers, or agencies.

Operations Impact: The impact is significant, directly influencing how critical business strategies, priorities, and narratives are communicated to senior leadership and broader internal audiences. High-quality executive presentations and consistent internal brand visuals are crucial for stakeholder alignment, decision-making, and employee engagement, ultimately supporting the business objectives of CCB.

Growth Opportunities:

• Leadership Expansion: Potential to grow into a Director-level role overseeing broader communication design functions or leading larger creative teams within CCB or JPMorgan Chase.

• Specialization & Strategy: Deepen expertise in executive visual storytelling, internal branding, or communications automation, becoming a go-to subject matter expert.

• Cross-Divisional Mobility: Leverage experience and network to move into similar leadership roles in other divisions or corporate functions within JPMorgan Chase.

• Process Improvement Leadership: Lead initiatives to further optimize communication design workflows, implement new tools, or develop advanced creative strategies.

📝 Enhancement Note: The "VP" title, while sometimes used for senior individual contributors at JPMorgan Chase, signifies a high level of responsibility and influence. Growth opportunities would likely involve expanding scope, managing larger teams, or taking on more strategic leadership roles within the firm's extensive communications and marketing infrastructure.

🌐 Work Environment

Office Type: This is an on-site role, suggesting a traditional corporate office environment within JPMorgan Chase's facilities in Columbus, OH.

Office Location(s): 1111 Polaris Pkwy, Columbus, OH 43240. This is a significant corporate campus location.

Workspace Context:

• Likely a modern office setting designed for collaboration and focused work.

• Access to standard corporate IT infrastructure, design software, and potentially specialized hardware.

• Opportunities for in-person collaboration with colleagues within the CCB Communications team and other business units.

• A professional atmosphere focused on delivering high-quality work for senior stakeholders.

Work Schedule: While the standard is 40 hours per week, the nature of executive communications and high-stakes deadlines may necessitate flexibility and occasional work outside standard business hours to meet project demands.

📝 Enhancement Note: The on-site requirement for a VP-level design role suggests that in-person collaboration, direct interaction with senior stakeholders, and leveraging corporate resources are deemed essential for success. The Columbus location indicates a significant operational hub for JPMorgan Chase.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter review of application and resume, focusing on alignment with experience requirements and key skills.

• Portfolio Review: A critical step where candidates will present their portfolio, showcasing relevant executive presentation design and brand system work. This is likely to be a detailed review with design leads and/or senior communications managers.

• Skills-Based Interviews: Interviews with hiring managers and potential peers, assessing technical proficiency (PowerPoint, Adobe Suite), strategic thinking, problem-solving abilities, and understanding of visual storytelling.

• Behavioral & Situational Interviews: Questions assessing leadership capabilities, stakeholder management, collaboration, ability to work in ambiguity, and how candidates have handled past challenges.

• Executive Presentation Simulation (Potential): Candidates may be asked to present a case study or a mock executive presentation to demonstrate their skills in a simulated environment.

• Final Round: Interviews with senior leadership to assess overall fit, strategic alignment, and potential impact.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that directly showcase executive presentation design mastery and internal brand system ownership. Prioritize work done for senior audiences and complex organizations.

• Tell a Story: For each project, clearly articulate the challenge, your role, the strategic approach, the design solutions, and the quantifiable or qualitative impact. Focus on the "why" behind your design decisions.

• Showcase Process: Include examples of how you translated complex strategy or data into compelling visuals, your approach to narrative structure, and how you ensured brand consistency and scalability.

• Highlight Technical Proficiency: Be prepared to discuss your specific use of PowerPoint (advanced features, template creation) and Adobe Creative Suite tools.

• Demonstrate Executive Judgment: Explain how you advised senior stakeholders, managed competing priorities, and maintained brand integrity in high-visibility situations.

Challenge Preparation:

• Presentation Design Exercise: Be ready to create a concise, impactful presentation deck based on a provided prompt, demonstrating your ability to quickly grasp a brief and translate it into visually effective communication.

• Brand System Thinking: Prepare to discuss how you would approach evolving or maintaining an internal brand system for a large division, considering scalability, consistency, and stakeholder buy-in.

• Problem-Solving Scenarios: Anticipate questions about how you would handle difficult stakeholders, manage conflicting design feedback, or improve inefficient communication processes.

📝 Enhancement Note: The portfolio review is paramount. Candidates must demonstrate not only design execution but also strategic thinking, process management, and the ability to influence senior stakeholders. The "VP" title and the nature of the work suggest a rigorous interview process focused on strategic impact and leadership potential.

🛠 Tools & Technology Stack

Primary Tools:

• Microsoft PowerPoint: This is explicitly called out as the primary tool. Mastery of advanced features, template creation, and efficient workflow within

PowerPoint is essential.

• Adobe Creative Suite: High proficiency required, specifically:

  • Illustrator: For vector graphics, icons, and complex illustrations.
  • Photoshop: For image editing, manipulation, and raster graphics.

• Adobe After Effects / Premiere (Preferred): Experience with motion graphics and video editing would be a significant advantage for dynamic presentations or visual assets.

Analytics & Reporting: While not directly a design tool, understanding how to design for clarity and impact in reports and dashboards, and potentially using data visualization principles, is beneficial. Tools like Tableau or Power BI might be indirectly relevant if data visualizations are part of presentations.

CRM & Automation:

• Collaboration with content automation groups suggests an awareness of systems that help scale creative outputs. Familiarity with workflow management tools or DAM (Digital Asset Management) systems could be advantageous.

📝 Enhancement Note: The core technical requirement is deep expertise in PowerPoint for executive presentations, complemented by strong skills in Adobe Illustrator and Photoshop. The mention of automation groups implies an understanding of designing assets that can be efficiently managed and deployed at scale, potentially leveraging templating systems or DAM solutions.

👥 Team Culture & Values

Operations Values:

• Excellence & Precision: A commitment to delivering high-quality, polished, and error-free visual communications that reflect the stature of JPMorgan Chase and its executives.

• Strategic Impact: Focusing on how design and communication choices directly support business objectives, drive clarity, and influence decision-making.

• Collaboration & Partnership: Working effectively with diverse teams, including senior leaders, content strategists, and automation specialists, to achieve shared goals.

• Innovation & Evolution: Continuously seeking ways to improve visual storytelling techniques, internal brand systems, and communication processes, especially through technology and automation.

• Accountability & Ownership: Taking full responsibility for design projects from concept to delivery, demonstrating a proactive and self-directed approach.

Collaboration Style:

• Cross-functional Integration: A strong emphasis on partnering with various business units, communications leaders, and technical teams (like content automation) to ensure cohesive and effective communication strategies.

• Trusted Advisor Model: Building credibility and trust with senior stakeholders to provide expert guidance on presentation strategy and visual design.

• Feedback-Driven Improvement: Openness to constructive feedback and iterative design processes to refine outputs and meet evolving needs.

• Knowledge Sharing: Contributing to the MMCoE's collective knowledge base by sharing best practices, templates, and insights on executive presentation and brand design.

📝 Enhancement Note: The culture likely reflects JPMorgan Chase's corporate environment: professional, results-oriented, and focused on integrity. For this role, it means balancing creative excellence with strategic alignment, rigorous brand governance, and efficient operational processes. The emphasis on "trusted advisor" and "collaboration" highlights the importance of interpersonal skills and the ability to navigate a complex corporate structure.

⚡ Challenges & Growth Opportunities

Challenges:

• High Stakes & Visibility: Designing for senior executive audiences and critical leadership forums means constant pressure for flawless execution and significant impact.

• Balancing Bespoke Needs with Scalability: Effectively creating unique, high-impact presentations for specific events while also developing scalable systems and templates for broader use.

• Translating Complexity: Condensing intricate strategies, financial data, and technical information into clear, concise, and visually compelling narratives.

• Navigating Corporate Structures: Working within established brand guidelines and corporate processes while pushing for creative innovation and efficiency improvements.

• Managing Evolving Priorities: Adapting quickly to changing business needs and executive requests in a fast-paced environment.

Learning & Development Opportunities:

• Mastering Executive Communication: Deepening expertise in advanced visual storytelling techniques tailored for C-suite audiences.

• Leading Design Systems: Gaining experience in architecting, implementing, and evolving complex internal brand systems for large organizations.

• Automation & Efficiency: Learning how to leverage technology and collaborate with automation teams to streamline creative workflows and maximize asset reuse.

• Industry Trends: Staying abreast of the latest in presentation design, visual communication, and corporate branding best practices.

• Leadership Development: Enhancing strategic thinking, stakeholder management, and team guidance skills through high-level project involvement.

📝 Enhancement Note: The challenges are inherent to a senior role in a large financial institution. They offer significant opportunities for professional growth, particularly in areas of strategic communication, system design, and cross-functional leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you successfully translated a complex business strategy into a compelling executive presentation. What was your process, and what was the outcome?" (Focus on narrative, visual hierarchy, and impact.)

• "How would you approach developing or evolving an internal brand system for a large division like CCB, ensuring both consistency and flexibility?" (Discuss process, stakeholder management, and scalability.)

Company & Culture Questions:

• "What do you know about JPMorgan Chase's brand and its communication approach? How would your design philosophy align with that?" (Research the company's recent communications and brand messaging.)

• "How do you ensure your design work aligns with corporate brand guidelines while still being innovative and impactful?" (Show understanding of brand stewardship and creative problem-solving.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, start with the business challenge, your strategic approach, your specific design contributions, and the results/impact. Use clear, concise language.

• Highlight Key Skills: Explicitly point out examples of executive presentation design, brand system work, narrative structure, PowerPoint mastery, and Adobe Suite proficiency.

• Showcase Process & Scalability: Discuss how you translated complexity, how you ensured consistency, and how your designs could be scaled or automated.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, tool usage, stakeholder interactions, and challenges encountered.

• Connect to the Role: Clearly articulate how your experience and portfolio align with the responsibilities and requirements of this specific VP – Communications Manager role at JPMorgan Chase.

📝 Enhancement Note: Preparation should focus on demonstrating strategic thinking, leadership potential, and a deep understanding of executive communication and corporate branding. Candidates should be ready to discuss their process, their impact, and how they can contribute to the MMCoE's goals.

📌 Application Steps

To apply for this VP – Communications Manager / Senior Graphic Designer position:

• Submit your application through the JPMorgan Chase careers portal via the provided link.

• Curate Your Portfolio: Select your most impactful executive presentation design and internal brand system projects. Ensure they highlight your ability to translate complex information into clear, compelling visual narratives for senior audiences, and demonstrate your proficiency with PowerPoint and Adobe Creative Suite.

• Tailor Your Resume: Emphasize achievements and responsibilities that align with the job description, such as leading design initiatives, owning brand systems, supporting executive communications, and collaborating with cross-functional teams. Use keywords from the job posting.

• Prepare Your Presentation: Practice walking through your portfolio with a clear narrative, focusing on the business problem, your strategic approach, design solutions, and measurable impact. Be ready to discuss your process for ensuring scalability and brand consistency.

• Research JPMorgan Chase: Understand the company's mission, values, and recent communications within the Consumer & Community Banking division. Familiarize yourself with their brand guidelines and corporate culture to articulate how your work aligns.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions based on the provided information. All details, especially regarding salary and specific interview processes, should be verified directly with the hiring organization during the application and interview stages.