UX Designer (Liverpool/Hybrid)

📍 Job Overview

Job Title: UX Designer

Company: Believe (Sentric Music Publishing)

Location: Liverpool, United Kingdom

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: October 15, 2025

Experience Level: Mid-Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This mid-level UX Designer role focuses on creating intuitive and user-friendly publishing tools for creators, artists, and administrators within the music industry.

• Responsibilities encompass the full UX lifecycle, from strategic design and user research to wireframing, prototyping, and usability testing.

• The position requires close collaboration with Product Managers and the Head of Product to develop solutions for client onboarding, work registrations, royalty management, and sync licensing.

• A strong portfolio demonstrating proficiency in modern design tools and a proven ability to translate user needs into effective product features are essential for success in this role.

📝 Enhancement Note: This role is categorized under UX/Product Design, specifically within the technology and creative sectors, aligning with the music industry focus of Believe. The "mid-level" designation, combined with the 3-5 years of experience requirement, suggests a need for demonstrated practical application of UX principles and a growing capacity for strategic input.

📈 Primary Responsibilities

• Design Strategy: Develop, define, and own the overarching design strategy for Sentric's suite of products, ensuring alignment with business objectives and user needs.

• Wireframing & Prototyping: Create detailed wireframes and functional prototypes using modern design tools (e.g., Figma) to facilitate stakeholder and client feedback during product discovery phases.

• Usability Testing: Conduct rigorous usability testing, analyze feedback, identify key issues, and iterate on product designs and feature sets to enhance user experience.

• Persona & Journey Mapping: Develop and maintain comprehensive user personas representing the diverse client base and create detailed user journey maps to visualize and understand user experiences.

• Information Architecture: Design intuitive product structures, including site maps and user flows, to ensure seamless and user-friendly navigation across all platforms.

• User Research: Lead user research initiatives, including client interviews, surveys, and competitor analysis, to deeply understand user needs, behaviors, and pain points within the music publishing landscape.

• Cross-functional Collaboration: Partner effectively with Product Managers, developers, and other stakeholders to translate user insights and business requirements into impactful design solutions.

📝 Enhancement Note: The responsibilities listed indicate a hands-on UX role with strategic input. The emphasis on "design strategy" suggests an expectation for the candidate to not only execute but also to influence the direction of product design. The mention of specific product areas like "client onboarding, work registrations, royalties, sync" highlights the need for domain understanding or a strong ability to quickly learn the intricacies of music publishing administration.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is often preferred for UX roles. Equivalent practical experience and a strong portfolio can often substitute for formal education.

Experience: 3 to 5 years of relevant experience in UX design, product design, or a closely related role, with a proven track record of delivering successful digital products.

Required Skills:

• Visual Design: Proficient in applying principles of typography, color theory, and layout to create aesthetically pleasing and effective user interfaces.

• Collaboration: Demonstrated ability to work effectively within cross-functional teams, including developers, product managers, and stakeholders, fostering a collaborative design process.

• Problem-Solving: Strong analytical and creative problem-solving skills, with the ability to identify user pain points and translate them into practical, user-centered design solutions.

• Flexibility and Adaptability: Capacity to thrive in a fast-paced, evolving environment, embracing change and readily adapting to new technologies and methodologies.

• Wireframing & Prototyping: Expertise in using modern design tools such as Figma to create interactive prototypes and user flows.

• User Research: Proficiency in conducting user interviews, surveys, and competitive analysis to gather actionable insights.

• Information Architecture: Solid understanding of organizing content and designing navigation structures for optimal user experience.

Preferred Skills:

• Music Industry Experience: Familiarity with the music publishing, copyright, or royalty administration sectors.

• Agentic AI Familiarity: Exposure to or understanding of Agentic AI concepts and potential applications in design.

• Product Strategy: Experience contributing to or defining product design strategy.

• Agile Methodologies: Experience working within Agile or Scrum development environments.

📝 Enhancement Note: The "3 to 5 years experience" coupled with the responsibilities suggests a candidate who can work independently on defined projects but also contribute to broader strategic discussions. The "flexibility and adaptability" requirement is crucial given the company's growth phase and the dynamic nature of the tech and music industries.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated UX Process: Showcase a clear and repeatable UX process, from initial research and ideation through to final design and iteration, highlighting your contribution at each stage.

• Problem-Solution Focus: Present case studies that clearly articulate a user problem or business challenge and detail your design solutions, explaining the rationale behind your decisions.

• System Design Examples: Include examples of designing for complex systems or workflows, particularly those involving data management, administration, or multi-user interactions, relevant to publishing tools.

• Impact & Metrics: Quantify the impact of your designs where possible, using metrics related to user engagement, task completion rates, efficiency improvements, or user satisfaction.

Process Documentation:

• Workflow Design & Optimization: Provide evidence of designing and optimizing user workflows that simplify complex processes, such as client onboarding or royalty calculations.

• System Implementation Standards: Illustrate how your designs have been implemented and integrated with existing or new technological systems, ensuring feasibility and scalability.

• Measurement & Performance Analysis: Show how you have used data and user feedback to measure the performance of your designs and inform future iterations.

📝 Enhancement Note: Given the role involves designing "publishing tools that simplify the publishing process," the portfolio should ideally feature examples of complex workflow simplification, data-heavy interfaces, or tools designed for administrative tasks. Demonstrating an understanding of the music industry's administrative side would be a significant advantage.

💵 Compensation & Benefits

Salary Range: For a mid-level UX Designer with 3-5 years of experience in Liverpool, UK, a competitive salary range would typically fall between £40,000 and £55,000 per annum. This estimate considers the cost of living in Liverpool, industry benchmarks for UX roles in the UK tech sector, and the hybrid work model.

Benefits:

• Private Health Care: Comprehensive medical coverage for employees and potentially their families.

• Pension Plan: Employer-sponsored retirement savings plan.

• Annual Leave: Generous allowance of 25 days of annual leave per year.

• Birthday Leave: An additional day off to celebrate your birthday.

• Life Assurance: Financial protection for beneficiaries in the event of an employee's death.

• Long-Term Disability Cover: Income protection in case of prolonged disability.

• Digital Mental Health Platform: Access to resources and support for mental well-being.

• Tailor-Made Training and Coaching: Opportunities for professional development and skill enhancement.

• Enhanced Sickness Pay: Provisions for paid leave during illness beyond statutory requirements.

• Enhanced Maternity/Paternity Cover: Supportive policies for parental leave.

Working Hours: The role is advertised as full-time. While not explicitly stated, a standard professional working week in the UK is typically 37.5 to 40 hours. The hybrid arrangement likely offers flexibility in scheduling, with specific on-site days to be agreed upon.

📝 Enhancement Note: The salary range is an estimation based on typical UK tech salaries for a mid-level UX Designer in a city like Liverpool. Actual compensation will depend on the candidate's specific experience, portfolio, and negotiation. The benefits package is extensive and highly attractive, indicating a strong commitment to employee well-being and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Music Technology / Digital Music Distribution & Publishing. Believe operates at the intersection of music, technology, and digital marketing, offering a dynamic and innovative environment. Sentric Music, as part of Believe, specifically focuses on music publishing technology.

Company Size: Believe has over 1,900 employees across more than 50 countries, with Sentric Music contributing 100+ employees across multiple offices. This indicates a large, global organization with a significant presence in the music tech space.

Founded: Believe was founded in 2005. Sentric Music's acquisition by Believe places it within an established and growing enterprise.

Team Structure:

• The UX Designer will likely be part of a product development team, working closely with Product Managers and reporting to the Head of Product.

• This team collaborates with engineering, marketing, and client relations departments.

Methodology:

• Data-Driven Product Development: Emphasis on using data from user research, analytics, and client feedback to inform design decisions and product roadmaps.

• Agile Development: Likely operates within agile frameworks, requiring flexibility, iterative design, and close collaboration with development teams.

• User-Centric Design: A core philosophy of understanding and prioritizing user needs to create valuable and intuitive products.

Company Website: https://www.believe.com/

📝 Enhancement Note: The acquisition by Believe suggests a company undergoing expansion and integration. The UX Designer will be joining a growing entity that is transforming traditional music publishing models. The emphasis on "passion for music, tech, and digital marketing" points to a culture that values innovation and expertise in these areas.

📈 Career & Growth Analysis

Operations Career Level: This is a mid-level UX Designer role, suitable for professionals with 3-5 years of experience. It offers the opportunity to take ownership of design strategy for specific product areas and contribute significantly to product development.

Reporting Structure: The UX Designer will report to the Head of Product and work collaboratively with Product Managers. This structure provides clear lines of communication and a defined reporting hierarchy within the product team.

Operations Impact: The UX Designer's work will directly impact the usability and effectiveness of Sentric's publishing tools. By simplifying processes for creators, artists, and administrators, the role contributes to increased efficiency, client satisfaction, and ultimately, revenue generation and business growth for Believe. The focus on transforming traditional royalty collection models highlights a significant business impact.

Growth Opportunities:

• Skill Specialization: Deepen expertise in music industry technology, complex workflow design, or advanced UX research methodologies.

• Leadership Potential: With proven success, opportunities may arise to lead design initiatives, mentor junior designers, or transition into a Senior UX Designer or Product Design Lead role.

• Cross-functional Exposure: Gain experience working with diverse teams across a global organization, enhancing understanding of different business functions and market dynamics.

• Industry Advancement: Contribute to cutting-edge solutions in the rapidly evolving music tech landscape, building a strong profile in the industry.

📝 Enhancement Note: The role is positioned as a significant contributor with the potential for growth. The emphasis on simplifying complex processes for music professionals suggests that mastering this niche could lead to specialized career advancement within the music tech sector.

🌐 Work Environment

Office Type: Hybrid working model. This means a blend of remote work and in-office presence, offering flexibility while maintaining team cohesion and facilitating in-person collaboration.

Office Location(s): The primary office location for this role is Liverpool, United Kingdom. The company also has offices in London, Hamburg, Palma, New York, and LA, indicating a global operational footprint.

Workspace Context:

• Collaborative Environment: The hybrid setup encourages collaboration through scheduled in-office days, team meetings, and potential workshops.

• Tools & Technology: Access to modern design tools (Figma, Vercel) and potentially other relevant software for research, prototyping, and communication.

• Team Interaction: Opportunities to interact with product managers, developers, and other creative professionals within the Sentric Music team and potentially across Believe's global network.

Work Schedule: Full-time, with a hybrid arrangement. This typically allows for flexibility in managing work hours and location, balancing personal needs with project deadlines and team collaboration requirements.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, balancing flexibility with the need for in-person collaboration essential for design roles. The Liverpool office serves as a hub for Sentric Music's operations in the UK.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and experience.

• First Interview: Likely with a hiring manager or senior member of the product team to discuss your background, UX philosophy, and suitability for the role. Expect behavioral and situational questions.

• Design Challenge/Portfolio Review: A practical assessment, which could involve a take-home design exercise or a live presentation of your portfolio, focusing on past projects, your design process, and problem-solving skills.

• Final Interview: Potentially with higher-level management or cross-functional team leads to assess cultural fit and strategic alignment.

Portfolio Review Tips:

• Showcase Process: Clearly articulate your UX process for each project. Explain your research methods, design decisions, and how you iterated based on feedback.

• Problem-Solution Narrative: Frame each project as a story: the problem, your approach, the solution, and the outcome.

• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, positive user feedback).

• Tailor to Role: Highlight projects that demonstrate experience with complex workflows, data-driven applications, or B2B/SaaS products, especially if they relate to music or administrative tools.

• Tool Fluency: Be prepared to discuss your proficiency with Figma and any familiarity with Vercel or Agentic AI.

Challenge Preparation:

• Understand the Context: Research Sentric Music and Believe. Understand their mission, products, and the music publishing industry.

• Practice Problem-Solving: Be ready to tackle a hypothetical design problem related to simplifying music publishing tasks. Think about user needs, technical constraints, and business goals.

• Articulate Your Thinking: Focus on clearly explaining your thought process, decision-making, and how you would approach user research and design for the given challenge.

• Prepare Questions: Have thoughtful questions ready for the interviewers about the team, the challenges, and the company culture.

📝 Enhancement Note: The emphasis on a portfolio and a design challenge suggests that practical skills and the ability to demonstrate a structured design process are paramount for this role. Candidates should be prepared to walk through their work in detail.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, and UI design. Proficiency is a key requirement.

• Vercel: Mentioned as a tool for prototyping, indicating potential use in front-end development or collaboration with developers using Vercel for deployment.

Analytics & Reporting:

• While not explicitly listed, a UX Designer in this role would likely use analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) to track user behavior and measure the impact of design changes.

CRM & Automation:

• Familiarity with CRM systems (though not specified which one) might be beneficial for understanding client data and user segments.

• Understanding of automation principles could be helpful when designing tools that streamline repetitive tasks in music publishing.

📝 Enhancement Note: The explicit mention of Figma and Vercel highlights the company's chosen technology stack for design and potentially front-end development. Candidates should be prepared to discuss their experience with these tools and how they integrate into a broader product development workflow.

👥 Team Culture & Values

Operations Values:

• People & Artists First: Believe emphasizes its employees and artists, suggesting a culture that values talent, growth, and creative expression.

• Passion for Music, Tech & Digital Marketing: A culture that thrives on innovation and expertise in these interconnected fields.

• Entrepreneurial Spirit: Encourages initiative, forward-thinking, and a proactive approach to challenges.

• Expertise & Transparency: Values deep knowledge and fair, open dealings with clients and partners.

• Diversity & Inclusion: Committed to building diverse teams and fostering an inclusive environment where all backgrounds are celebrated.

Collaboration Style:

• Cross-functional Integration: Strong emphasis on working collaboratively with product management and development teams to achieve shared goals.

• Iterative Design: A culture that embraces feedback and continuous improvement, likely within an agile framework.

• Knowledge Sharing: Encourages employees to develop potential and share expertise, fostering a learning environment.

📝 Enhancement Note: The company culture appears to be a blend of entrepreneurial drive and a people-centric approach, with a strong focus on innovation within the music tech space. The commitment to DEI is a significant cultural indicator.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complex Workflows: The core challenge will be to translate the intricate and often traditional processes of music publishing (copyright, royalties, sync) into intuitive digital tools.

• Balancing User Needs and Business Goals: Effectively designing for diverse user groups (songwriters, labels, administrators) while meeting Believe's business objectives and technical constraints.

• Adapting to a Growing Organization: Navigating the integration and evolving processes following the acquisition by Believe.

• Staying Ahead of Tech Trends: Keeping pace with advancements in UX design, AI, and music technology to ensure Sentric's products remain competitive and innovative.

Learning & Development Opportunities:

• Music Industry Expertise: Develop a deep understanding of the music publishing business, copyright law, and royalty collection mechanisms.

• Advanced UX Techniques: Opportunities to hone skills in areas like user research, information architecture, and interaction design within a specialized domain.

• Cross-functional Skill Development: Exposure to product management, engineering, and business strategy within the music tech sector.

• Global Exposure: Potential to collaborate with international teams and gain insights into different market dynamics.

📝 Enhancement Note: The primary challenge lies in bridging the gap between complex industry processes and user-friendly technology. Success in this area presents a significant growth opportunity for the UX Designer to become a specialist in music tech UX.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new feature for a complex B2B application. How would you approach understanding the needs of music publishers and artists?" (Focus on user research, persona development, and iterative design.)

• "How would you balance the needs of different user groups (e.g., songwriters vs. administrators) when designing a royalty reporting tool?" (Highlight your ability to manage conflicting requirements and find inclusive solutions.)

Company & Culture Questions:

• "What interests you about the music industry and Believe's mission?" (Demonstrate genuine passion and research into the company.)

• "How do you approach collaboration with product managers and developers, especially in a hybrid work environment?" (Emphasize communication, feedback, and adaptability.)

Portfolio Presentation Strategy:

• Tell a Story: For each case study, clearly articulate the problem, your role, your process, the solutions you designed, and the impact (quantified if possible).

• Focus on Rationale: Be prepared to defend your design decisions, explaining why you chose a particular approach or solution.

• Showcase Figma Skills: Be ready to navigate your Figma files or prototypes to demonstrate your interaction design and visual design capabilities.

• Address Industry Nuances: If you have music industry experience, highlight it. If not, explain how you would quickly learn and apply user-centered principles to this specific domain.

📝 Enhancement Note: Interview preparation should focus on demonstrating a structured UX process, strong problem-solving skills, and an ability to adapt those skills to the unique context of the music publishing industry. Be prepared to discuss your experience with the specified tools and your understanding of hybrid work dynamics.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on SmartRecruiters.

• Customize Your Resume: Tailor your CV to highlight experience in UX design, product development, user research, wireframing, prototyping, and any relevant industry experience (music, B2B SaaS). Use keywords from the job description.

• Curate Your Portfolio: Select 2-4 of your strongest case studies that best demonstrate your UX process, problem-solving abilities, and impact. Ensure they are well-documented and showcase your skills with tools like Figma.

• Prepare Your Presentation: Practice presenting your portfolio case studies concisely and effectively, focusing on your role, process, and outcomes. Be ready to discuss your design rationale.

• Research Believe & Sentric Music: Understand their products, mission, and recent developments (like the acquisition). This will help you tailor your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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