UX Designer II

📍 Job Overview

Job Title: UX Designer II

Company: S&P Global

Location: Virtual (United States)

Job Type: FULL_TIME

Category: User Experience (UX) Design / Product Design Operations

Date Posted: 2025-08-04T00:00:00

Experience Level: Mid-Level (3-5 years)

Remote Status: Remote

🚀 Role Summary

• Design validated, user-centered experiences that align with business goals and client needs for digital products supporting the Investor Relations community and sell-side institutions.

• Drive the overall user and client experience by focusing on intuitive and engaging solutions, not just visual interfaces.

• Collaborate closely with product managers, developers, and other stakeholders to translate user insights into actionable design improvements.

• Mentor junior designers, guiding them through the design process and ensuring adherence to best practices and design validation.

• Present design rationale and user-centered perspectives to senior leadership, influencing strategic decision-making.

📝 Enhancement Note: This role is categorized under Product Design Operations due to its emphasis on process, collaboration, system thinking (design systems), and influencing strategic direction, which are core to operationalizing design within a product development lifecycle. The "II" in the title suggests a mid-level position requiring both individual contribution and some leadership/mentorship.

📈 Primary Responsibilities

• Conduct comprehensive user research, competitive analysis, and usability testing to deeply understand customer workflows, identify industry trends, and discover emerging best practices in financial technology.

• Translate research insights into actionable design recommendations and improvements for digital products that support investor relations and corporate access workflows.

• Create detailed wireframes, interactive prototypes, and high-fidelity visual designs that enhance usability, engagement, and overall user experience across the product suite.

• Contribute to and maintain the design system, ensuring consistency and adherence to UX best practices across all digital touchpoints.

• Lead design projects, including the delegation and direction of work for junior designers, fostering strong partnerships with cross-functional stakeholders to mature the overall product design strategy.

• Validate design solutions through rigorous testing using both qualitative and quantitative methods, iterating on designs to refine workflows and measurably improve product usability and client satisfaction.

• Effectively communicate design frameworks, research findings, and data-driven insights to diverse audiences, including senior leadership, across various job functions to advocate for user-centered design principles.

📝 Enhancement Note: Responsibilities highlight a blend of individual design contribution, strategic thinking, and team leadership, typical for a UX Designer II role. The focus on financial applications and investor relations workflows indicates a specialized domain requiring domain-specific understanding.

🎓 Skills & Qualifications

Education:

Experience:

• 3-5 years of progressive experience in User Experience (UX) design, with a proven track record of delivering user-centered digital products.

• Demonstrated experience designing complex workflows specifically for financial applications, demonstrating an understanding of the unique demands and regulations within the FinTech sector.

• Hands-on experience with various user research methodologies, including conducting user interviews, designing and deploying surveys, and performing usability testing sessions.

• Proven ability to translate raw research data and insights into concrete, actionable design improvements and feature enhancements.

Required Skills:

• Strong Portfolio: A robust portfolio showcasing a range of UX design work, clearly demonstrating design process, problem-solving approaches, and impactful outcomes.

• User Research & Analysis: Proficiency in conducting user research, competitive analysis, and usability testing, with the ability to synthesize findings into actionable design strategies.

• Interaction & Visual Design: Expertise in creating wireframes, prototypes (low to high fidelity), and visually appealing user interfaces that prioritize usability and engagement.

• Design Systems: Solid understanding of design system principles, component libraries, and their application to ensure consistency and scalability across products.

• Collaboration & Communication: Excellent verbal and written communication skills, with a demonstrated ability to present design rationale effectively to technical and non-technical stakeholders, including senior leadership.

• Critical & Design Thinking: Strong analytical and problem-solving abilities, with a strategic approach to identifying user needs and business objectives.

• Leadership & Mentorship: Demonstrated leadership capabilities, including mentoring junior designers and guiding cross-functional teams through the design process.

• Agile Development: Experience working within an Agile development environment, collaborating effectively with product managers and engineers.

• Proficiency in Design Tools: Expertise in industry-standard design and collaboration tools such as Figma, Miro, and Pendo.

• Data-Driven Design: Ability to leverage quantitative and qualitative data to inform design decisions and iterate on solutions.

Preferred Skills:

• FinTech Experience: Prior experience within the financial technology sector is highly advantageous.

• HTML/CSS Knowledge: Familiarity with HTML, CSS, and front-end frameworks is a plus, enabling better collaboration with development teams.

• Problem-Solving: Advanced problem-solving skills with a focus on data-driven decision-making.

📝 Enhancement Note: The emphasis on a strong portfolio, specific design tools (Figma, Miro, Pendo), and experience with financial applications are critical for operations professionals to highlight. The requirement for leadership and mentorship indicates a step towards a more senior or lead role within the design function.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Process Documentation: Showcase end-to-end design processes, including user research methodologies, problem definition, ideation, wireframing, prototyping, user testing, and iteration.

• Impactful Case Studies: Present detailed case studies that highlight specific design challenges, the solutions implemented, and the measurable impact on user experience, business goals, or key performance indicators (KPIs).

• System Thinking: Demonstrate understanding and application of design systems, including contributions to component libraries, style guides, and ensuring design consistency across projects.

• Collaboration Evidence: Include examples of successful cross-functional collaboration with product managers, developers, researchers, and stakeholders, illustrating communication and influence strategies.

• Tool Proficiency Showcase: Integrate examples that clearly demonstrate proficiency with essential design tools like Figma, Miro, and Pendo, showcasing complex feature development or workflow optimization.

Process Documentation:

• Workflow Design & Optimization: Detail how user workflows were analyzed, mapped, and optimized to improve efficiency, reduce friction, and enhance user satisfaction.

• User Research Integration: Explain how user research findings were systematically integrated into the design process, leading to data-informed design decisions and iterative improvements.

• Design System Implementation: Describe the process of contributing to or establishing design systems, including the methodology for creating, documenting, and maintaining components and patterns.

• Cross-Functional Alignment: Illustrate processes used to gain buy-in and alignment from stakeholders, ensuring that design solutions meet both user needs and business objectives.

📝 Enhancement Note: Candidates should prepare a portfolio that not only showcases visual design but also the strategic thinking, process rigor, and collaborative effort behind each project, aligning with operational excellence in design delivery.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: $90,000 - $110,000 per year.

• Note: This range is specific to US candidates and is based on the information provided. The final salary will be determined by factors including geographic location, experience level, skills, training, licenses, and certifications.

Benefits:

• Annual Incentive Plan: Eligibility for an annual incentive plan, though not tied to a bonus or commission structure.

• Comprehensive Health & Wellness: Access to health care coverage designed to support both physical and mental well-being.

• Flexible Downtime: Generous paid time off (PTO) to encourage work-life balance and rejuvenation.

• Continuous Learning: Resources and opportunities for career development, skill enhancement, and professional growth.

• Financial Security: Competitive compensation, retirement planning options, a continuing education program with company-matched student loan contributions, and financial wellness programs.

• Family Support: Family-friendly perks and industry-leading benefits for employees' partners and children.

• Additional Perks: Access to retail discounts, referral incentive awards, and other supplementary benefits.

Working Hours:

• Standard full-time hours, typically 40 hours per week. Flexibility may be available depending on project needs and team collaboration schedules.

📝 Enhancement Note: The salary range provided is for US-based candidates. For roles in other regions, salary expectations would need to be benchmarked against local market data for UX Designers with similar experience and responsibilities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Data & Analytics / Market Intelligence

Company Size: Over 30,000+ employees globally. This large scale offers significant opportunities for internal mobility and exposure to diverse projects and teams.

Founded: S&P Global has a long history, tracing its roots back over a century, indicating stability, established processes, and a deep understanding of its markets.

Team Structure:

• The role is within the "Issuer & BigDough Solutions" team, part of the Data & Research division.

• This team manages a portfolio of digital products critical for Investor Relations professionals and sell-side institutions, indicating a focus on B2B SaaS products.

• The team values mutual respect, empowerment, accountability, adaptability, humor, confidence, individuality, and creativity.

Methodology:

• Data-Driven Design: Emphasis on using user research, data analytics, and testing to inform and validate design decisions.

• User-Centricity: Prioritizing the overall user experience and client experience in product development.

• Agile Development: Operating within an Agile framework, requiring iterative design and close collaboration with engineering teams.

• Design System Adoption: Utilizing and contributing to a design system for consistency and efficiency in product development.

Company Website: www.spglobal.com/marketintelligence

📝 Enhancement Note: The company culture emphasizes a blend of professional rigor and creative expression, with a strong focus on collaboration and continuous improvement, which are key operational drivers in a tech-focused environment like S&P Global.

📈 Career & Growth Analysis

Operations Career Level: UX Designer II is a mid-level position, typically requiring 3-5 years of dedicated UX experience. It signifies a level of autonomy, proficiency in core design skills, and the ability to contribute to design strategy and mentor junior colleagues.

Reporting Structure: The role reports into a Product Design or UX leadership function within the Issuer & BigDough Solutions team. Collaboration is expected with Product Managers, Engineering Leads, and other cross-functional team members.

Operations Impact: The UX Designer plays a crucial role in shaping the usability and effectiveness of S&P Global's digital products. By improving user workflows and client experiences, this role directly impacts client adoption, satisfaction, retention, and ultimately, revenue generation and market positioning.

Growth Opportunities:

• Skill Specialization: Potential to specialize in specific areas of UX, such as user research, interaction design, or design systems, within the FinTech domain.

• Leadership Development: Opportunities to take on lead roles in design projects, mentor junior designers, and gain experience in stakeholder management and strategic design thinking.

• Cross-Functional Exposure: Collaboration with various departments (Product Management, Engineering, Marketing, Sales) provides a holistic understanding of the business and product lifecycle.

• Internal Mobility: S&P Global's large global footprint and diverse product portfolio offer substantial opportunities for career advancement and lateral moves to different teams or product areas.

• Industry Expertise: Deepen knowledge and expertise in financial markets, investor relations, and capital markets technology, becoming a subject matter expert.

📝 Enhancement Note: This role offers a clear path for growth from a contributing designer to a lead or senior specialist role, with opportunities to influence product strategy and gain specialized FinTech domain knowledge.

🌐 Work Environment

Office Type: This is a remote position, allowing employees to work from their chosen location within the United States.

Office Location(s): While the role is virtual, S&P Global operates globally with offices in major cities. This provides potential for future on-site collaboration or networking opportunities if desired and feasible.

Workspace Context:

• Collaborative & Inclusive: The team culture promotes inclusivity and empowerment, fostering an environment where all voices are heard and valued.

• Technology-Enabled: As a digital product team, expect access to modern design and collaboration tools.

• Cross-Functional Interaction: Frequent interaction with product managers, engineers, and other stakeholders is integral to the workflow, facilitating knowledge sharing and integrated problem-solving.

Work Schedule: The role is full-time, with a standard 40-hour work week. Flexibility in daily hours may be possible, provided core collaboration times are met and project deadlines are achieved.

📝 Enhancement Note: The remote nature of the role requires self-discipline and strong communication skills to maintain connection and collaboration with distributed teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, interest, and cultural fit.

• Portfolio Review & Design Challenge: Presentation of your portfolio to the hiring manager and/or design team, often accompanied by a design exercise or case study. This evaluates your design process, problem-solving skills, and communication clarity.

• Stakeholder Interviews: Meetings with Product Managers, Engineering Leads, and potentially other designers to assess collaboration skills, technical understanding, and alignment with team dynamics.

• Final Interview: Potentially with a senior leader in the design or product organization to discuss strategic thinking, leadership potential, and overall fit.

Portfolio Review Tips:

• Curate for Relevance: Select 3-5 projects that best showcase your experience in complex workflows, financial applications (if possible), and your end-to-end design process.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the decisions you made (and why), and the quantifiable results or impact.

• Highlight Collaboration: Showcase how you worked with stakeholders, incorporated feedback, and managed project timelines.

• Demonstrate Tool Proficiency: Briefly mention or show examples of how you effectively used tools like Figma, Miro, and Pendo.

• Address FinTech Nuances: If you have FinTech experience, be prepared to discuss specific challenges and solutions relevant to the industry.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly analyze the prompt, identify key user needs and business objectives, and ask clarifying questions.

• Process Over Perfection: Focus on demonstrating a robust design process (research, ideation, iteration, testing) rather than just delivering a polished final visual.

• Structure Your Presentation: Organize your thoughts logically, starting with problem definition, moving through your process, and concluding with your proposed solution and rationale.

• Quantify Impact: Where possible, use data or metrics to support your design decisions and proposed outcomes.

📝 Enhancement Note: Candidates should be prepared to articulate not just what they designed, but how they arrived at their solutions, emphasizing the operational aspects of their design process and decision-making.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and collaboration. Proficiency in creating and utilizing design components and auto-layout is expected.

• Miro: Key for collaborative brainstorming, user journey mapping, workflow analysis, and information architecture.

• Pendo: Used for in-app guides, user onboarding, feature adoption, and user analytics, requiring an understanding of how to integrate design insights with user behavior tracking.

Analytics & Reporting:

• While not explicitly listed as design tools, familiarity with analytics platforms (e.g., Google Analytics, Amplitude, Mixpanel) that track user behavior and product performance would be beneficial for data-driven design decisions.

CRM & Automation:

• Understanding of CRM systems (e.g., Salesforce) and marketing automation platforms can provide context for user journeys and data flow within the broader business ecosystem.

• Familiarity with integration tools is helpful for understanding how design outputs integrate with backend systems.

📝 Enhancement Note: Strong proficiency in Figma, Miro, and Pendo is a core requirement. Familiarity with how design tools integrate with analytics and CRM systems will be advantageous for demonstrating a holistic understanding of the product ecosystem.

👥 Team Culture & Values

Operations Values:

• Integrity, Discovery, Partnership: These are S&P Global's core values, expected to be reflected in daily work. Integrity means honest and ethical design practices. Discovery implies a curious and analytical approach to understanding users and markets. Partnership emphasizes collaboration with colleagues and clients.

• Data-Driven Decision Making: A strong emphasis on using data and research to inform design choices and measure success.

• Efficiency & Optimization: A drive to improve workflows, streamline processes, and create efficient, user-friendly experiences.

• Continuous Improvement: A mindset of constantly seeking ways to enhance products, processes, and personal skills.

Collaboration Style:

• Cross-Functional Integration: Work closely with Product Management, Engineering, and other teams to ensure alignment on goals and user needs.

• Feedback-Oriented: Openness to giving and receiving constructive feedback during design reviews and team sessions.

• Knowledge Sharing: Willingness to share insights, best practices, and learnings to elevate the entire design team and product development process.

• Agile Collaboration: Active participation in Agile ceremonies like sprint planning, stand-ups, and retrospectives.

📝 Enhancement Note: Candidates should be able to articulate how they embody these values in their design work and collaborations, showcasing an operational approach to teamwork and product development.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Financial Workflows: Designing intuitive user experiences for intricate financial processes requires deep understanding and careful consideration of user needs and industry regulations.

• Balancing User Needs with Business Goals: Effectively translating diverse stakeholder requirements and business objectives into user-centered designs that are also technically feasible and strategically aligned.

• Cross-Functional Alignment: Navigating different perspectives and priorities across product, engineering, and business teams to ensure design solutions are adopted and successfully implemented.

• Rapidly Evolving FinTech Landscape: Staying current with technological advancements and market trends in the financial technology sector to ensure designs remain competitive and relevant.

Learning & Development Opportunities:

• FinTech Domain Expertise: Opportunity to become a subject matter expert in investor relations workflows and financial data products.

• Advanced UX Techniques: Deepen skills in user research methodologies, interaction design patterns, and the application of design systems.

• Leadership and Mentorship: Develop leadership capabilities through guiding junior designers and leading design initiatives.

• Industry Conferences & Training: Access to professional development resources, including conferences and training programs relevant to UX and FinTech.

📝 Enhancement Note: Embracing challenges as opportunities for learning and growth is a key trait for operations professionals. Highlighting how one would approach these challenges demonstrates readiness for the role.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through the process you followed for your most challenging project. How did you handle user research, iterate on designs, and incorporate feedback?" (Prepare to detail your systematic approach and decision-making rationale.)

• Collaboration & Influence: "Describe a time you had to influence a stakeholder or team member to adopt your design recommendation. How did you build consensus and manage differing opinions?" (Focus on communication strategy and partnership.)

• Problem-Solving: "Imagine a user is struggling with our platform's reporting feature. How would you approach diagnosing the problem and designing a solution?" (Demonstrate your analytical and problem-solving methodology.)

• Design Systems: "How have you contributed to or utilized a design system in previous roles? What are the benefits of using a design system in a large organization?" (Highlight your understanding of operationalizing design consistency.)

Company & Culture Questions:

• "Based on your understanding of S&P Global and our products, what do you see as the biggest UX opportunities or challenges?" (Research the company and its offerings thoroughly.)

• "How do you approach collaboration within a remote, cross-functional team?" (Emphasize proactive communication and teamwork strategies.)

Portfolio Presentation Strategy:

• Contextualize Each Project: Start each case study with a clear overview of the project's goals, your specific role, and the timeline.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows) to illustrate your design process and solutions.

• Quantify Impact: Whenever possible, present metrics or data that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Practice Your Narrative: Rehearse your presentation to ensure a smooth, confident, and concise delivery, covering your process, decisions, and outcomes effectively. Be prepared for questions about your choices.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills, but also an understanding of process, problem-solving methodologies, and the ability to collaborate effectively within an operational framework.

📌 Application Steps

To apply for this UX Designer II position:

• Submit your application through the provided link on the S&P Global careers portal.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating complex workflow design, user-centered problem-solving, and experience with relevant tools like Figma and Miro. Showcase case studies with clear problem statements, process documentation, and quantifiable results.

• Resume Optimization: Ensure your resume clearly outlines your 3-5 years of UX design experience, specifically mentioning experience with financial applications or complex workflows. Use keywords from the job description such as "user research," "prototyping," "design systems," "stakeholder management," and "Figma."

• Interview Preparation: Practice articulating your design process, decision-making rationale, and collaborative approach. Prepare specific examples for common interview questions related to problem-solving, stakeholder management, and design system usage.

• Company Research: Thoroughly research S&P Global, its Market Intelligence division, and its core values. Understand the team's focus on investor relations and financial workflows to better align your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions based on the provided raw data. All details, particularly regarding specific processes, team dynamics, and precise responsibilities, should be verified directly with the hiring organization during the interview process.