Senior UX/UI Designer

📍 Job Overview

Job Title: Senior UX/UI Designer

Company: Konrad

Location: San José, Costa Rica

Job Type: Full-time

Category: UX/UI Design

Date Posted: April 30, 2026

Experience Level: 3-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Design and execute best-in-class user experiences and interfaces for complex digital products across web and mobile platforms.

• Lead design workstreams, translating business requirements and user needs into polished, pixel-perfect design systems and interactive prototypes using Figma.

• Collaborate closely with cross-functional teams, including strategists, developers, and clients, to drive innovative solutions from discovery through final delivery.

• Leverage UX research, product data, and usability insights to iteratively refine and evolve designs, ensuring optimal user satisfaction and business outcomes.

• Present design concepts and rationale clearly and persuasively to internal teams and external stakeholders, advocating for user-centered design principles.

📝 Enhancement Note: This role is positioned as a Senior UX/UI Designer within a digital consultancy, implying a need for strong client-facing skills, project leadership, and the ability to manage multiple complex projects simultaneously. The emphasis on "next generation digital consultancy" and "solving complex business problems" suggests a dynamic environment where strategic thinking and adaptable design solutions are highly valued.

📈 Primary Responsibilities

• Develop and deliver high-fidelity user interfaces and interaction designs, with meticulous attention to visual polish, usability, and overall user experience.

• Create comprehensive design systems, detailed user flows, and interactive prototypes using Figma, ensuring consistency and scalability across projects.

• Lead design contributions within project teams, taking ownership from initial user research and ideation phases through to final design execution and handover.

• Integrate user research findings, usability testing results, and product performance data into design iterations to enhance and optimize user journeys.

• Articulate and present design solutions, rationale, and recommendations effectively to internal teams and external clients, fostering understanding and buy-in.

• Foster a collaborative design environment by working closely with fellow designers, UX strategists, product managers, developers, and client stakeholders to achieve optimal outcomes.

• Manage and prioritize design deliverables across multiple concurrent projects, ensuring consistent quality and timely completion within project timelines.

• Demonstrate reliability and accountability in meeting project deadlines and fulfilling design commitments, even under pressure.

• Provide constructive feedback, mentorship, and support to junior designers, contributing to the overall growth and development of the design team.

• Proactively stay abreast of emerging design trends, new tools, and evolving patterns in UX/UI design to infuse fresh perspectives and innovative approaches into projects.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution and leadership. The emphasis on "leading design workstreams" and "providing constructive feedback" suggests a senior role that involves project ownership and team influence, not just individual contribution.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically preferred, though not explicitly stated. Equivalent practical experience will be considered.

Experience: 3-5 years of professional experience in UX/UI design, with a minimum of 1 year in a leadership capacity for UX and UI design initiatives.

Required Skills:

• Advanced proficiency in Figma for design, prototyping, and system creation.

• Demonstrated expertise in UX thinking, interaction design, and visual design execution.

• Proven ability to synthesize complex research findings, product data, and business requirements into actionable, user-centered design solutions.

• Strong communication and presentation skills, with the ability to effectively articulate design decisions and advocate for user needs to diverse audiences.

• Experience designing for complex digital products or enterprise-level platforms.

• Comfort and proficiency in navigating ambiguity and collaborating effectively across multidisciplinary teams.

• Demonstrated reliability, self-direction, and a strong commitment to delivering high-quality design outcomes.

Preferred Skills:

• Familiarity with other prototyping tools beyond Figma.

• Experience with user research methodologies and usability testing.

• Knowledge of design system development and maintenance.

• Experience in a digital consultancy or agency environment.

• Exposure to front-end development principles to inform design feasibility.

📝 Enhancement Note: The explicit requirement for "Advanced English Level" is crucial for candidates in San José, Costa Rica, given the global nature of digital consultancies and potential client interactions. The "1 year of experience in leading UX and UI design" directly translates to a senior-level expectation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory for consideration, showcasing a strong foundation in UX thinking, interaction design, and visual design execution.

• Portfolio pieces should clearly demonstrate the candidate's ability to translate complex requirements into polished, user-friendly interfaces and intuitive flows.

• Include examples that highlight the creation and application of design systems, showcasing consistency and scalability.

• Showcase case studies that detail the design process, from initial research and ideation through to final execution, emphasizing problem-solving and strategic decision-making.

Process Documentation:

• Candidates are expected to articulate their design process clearly, detailing how they approach research, ideation, wireframing, prototyping, and visual design.

• The portfolio should implicitly or explicitly document how user data and business requirements are integrated into the design workflow.

• Examples of how designs were iterated upon based on feedback, usability testing, or performance metrics are highly valued.

📝 Enhancement Note: The requirement for a portfolio is standard, but the emphasis on showcasing "UX thinking," "interaction design," and "visual design execution" suggests a need for diverse examples. Highlighting the process within case studies is key for demonstrating strategic design capabilities beyond just aesthetic output.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior UX/UI Designer in San José, Costa Rica, with 3-5 years of experience and advanced English proficiency, the estimated salary range is between ₡12,000,000 and ₡18,000,000 CRC annually. This range reflects the blend of technical design skills, leadership experience, and client-facing responsibilities typical for this role in a digital consultancy.

Benefits:

• Comprehensive Health & Wellness Benefits Package: Includes medical, dental, and vision coverage.

• Parental Leave Program: Support for new parents.

• Annual Tech & Travel Allowance: Funds for personal technology upgrades or professional travel.

• Flexible Working Hours: Ability to adjust daily start and end times within operational needs.

• Work from Home Flexibility: Hybrid work model allowing for remote work days.

• Service Recognition Programs: Acknowledgment and rewards for employee tenure.

• Socials, Outings & Retreats: Company-sponsored social events and team-building activities.

• Culture of Learning & Development: Opportunities for continuous professional growth and skill enhancement.

Working Hours: The role typically involves a standard 40-hour work week, with flexibility offered through "Flexible Working Hours."

📝 Enhancement Note: The salary range is an estimate based on typical compensation for a Senior UX/UI Designer in Costa Rica, considering the demand for specialized digital skills and the cost of living. The benefits package is comprehensive and aligns with modern employee expectations, particularly the annual allowance and flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Digital Consultancy, Software Development. Konrad Group positions itself as a "next generation digital consultancy," focusing on solving complex business problems for global clients through innovative digital solutions. This industry context implies a fast-paced, client-centric, and results-oriented environment.

Company Size: Konrad Group is likely a mid-to-large sized company, given its global client base and the structure implied by "next generation digital consultancy." This size often allows for structured processes while retaining agility.

Founded: While the founding date isn't provided, the description suggests an established firm with a forward-thinking approach ("next generation").

Team Structure:

• The design team likely comprises various specialists, including UX/UI designers, UX strategists, and potentially researchers. Senior designers are expected to mentor junior staff.

• Reporting structure would typically place designers under a Design Lead or Head of Design, who then reports to higher management (e.g., Director of Product, VP of Engineering).

Methodology:

• Data-driven design is emphasized, integrating UX research, product data, and usability insights.

• Agile methodologies are likely employed, facilitating iterative design and development cycles.

• A focus on creating "best-in-class digital products" suggests a commitment to quality, innovation, and user-centricity.

Company Website: https://www.konrad.com/

📝 Enhancement Note: The "digital consultancy" aspect is key. This means designers will likely work on diverse projects for various clients, requiring adaptability and a broad understanding of different business needs and user types. The culture is likely one of continuous learning and problem-solving.

📈 Career & Growth Analysis

Operations Career Level: This role is at a senior individual contributor level, with expectations for design leadership within projects and mentorship of junior staff. It sits above a standard UX/UI Designer and below a Design Lead or Art Director. The scope includes strategic input on design direction and problem-solving for complex digital challenges.

Reporting Structure: The Senior UX/UI Designer will report to a Design Manager or Head of Design, and will collaborate extensively with Project Managers, Developers, and Client Account Managers.

Operations Impact: Senior UX/UI Designers at Konrad Group are expected to have a significant impact on client success by translating complex business problems into intuitive, engaging, and effective digital solutions. Their work directly influences user adoption, customer satisfaction, and ultimately, the achievement of client business objectives.

Growth Opportunities:

• Design Leadership: Potential to lead design workstreams on larger or more complex projects, taking on more strategic responsibilities.

• Specialization: Opportunity to deepen expertise in specific areas such as design systems, user research, or interaction design.

• Mentorship: Formal or informal opportunities to mentor and guide junior designers, developing leadership and coaching skills.

• Client Management: Enhanced client-facing responsibilities, presenting work and influencing design strategy directly with clients.

• Innovation: Contributing to internal innovation initiatives and exploring new design technologies and methodologies.

📝 Enhancement Note: The "culture of learning and development" mentioned in benefits directly supports career growth. The senior level implies a path towards lead roles or specialized senior positions, focusing on impact and strategic contribution.

🌐 Work Environment

Office Type: The job is listed as hybrid, indicating a mix of in-office and remote work. The office environment is likely designed for collaboration, with spaces for team meetings, design critiques, and focused work.

Office Location(s): San José, Costa Rica. Specific office address details would be provided upon further inquiry or during the interview process.

Workspace Context:

• The hybrid model offers flexibility, allowing designers to choose their work location based on task requirements and personal preference.

• Collaboration is a key aspect, with opportunities for in-person interaction with colleagues for brainstorming, problem-solving, and team building during office days.

• Access to necessary design tools and technology, including Figma and potentially other collaboration software, would be standard.

• The environment likely encourages open communication and idea sharing among cross-functional teams.

Work Schedule: Standard 40-hour work week with "Flexible Working Hours" allowing for some autonomy in managing daily schedules, which is beneficial for deep work sessions and balancing personal commitments.

📝 Enhancement Note: The hybrid nature of the role in San José suggests a modern work environment that balances the benefits of in-person collaboration with the flexibility of remote work, catering to the needs of experienced professionals.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter review of application and portfolio to assess basic qualifications and fit.

• Portfolio Review & Technical Interview: A deeper dive into the candidate's portfolio with design leads or senior designers. This stage will assess UX thinking, visual design execution, Figma proficiency, and problem-solving skills. Expect to walk through case studies and discuss design decisions.

• Cross-functional Interview: An interview with team members from other disciplines (e.g., development, strategy) to evaluate collaboration style, communication skills, and ability to work within a multidisciplinary team.

• Final Interview: Potentially with a hiring manager or senior leadership to discuss strategic alignment, cultural fit, and overall candidacy.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 strong projects that best represent your skills in UX thinking, interaction design, and visual design, with a focus on complex digital products.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, your design decisions (and why), and the outcomes achieved. Use visuals effectively.

• Highlight Figma Proficiency: Showcase examples of detailed Figma work, including interactive prototypes and design system components, if applicable.

• Demonstrate Impact: Quantify results where possible (e.g., "improved conversion rates by X%", "reduced task completion time by Y%"). If direct metrics are unavailable, explain the intended business impact.

• Address Ambiguity: Be prepared to discuss how you handle projects with unclear requirements or evolving scopes.

Challenge Preparation:

• Be ready for a design exercise or case study, either live or as a take-home assignment, that simulates a real project challenge.

• Practice articulating your design process and rationale under pressure.

• Prepare to discuss your approach to balancing user needs, business goals, and technical constraints.

• Research Konrad Group's work and client base to tailor your responses and demonstrate an understanding of their business.

📝 Enhancement Note: The emphasis on "complex requirements," "strategic thinking," and "advocating for design decisions" suggests that interviewers will probe deeply into the candidate's problem-solving process, rationale, and ability to influence stakeholders. A strong, well-articulated portfolio is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory for all aspects of design, prototyping, and design system development. Advanced proficiency is required.

• Prototyping Tools: Familiarity with Figma's prototyping capabilities is essential; experience with other tools may be a plus.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics platforms (e.g., Google Analytics, Mixpanel) and how design impacts user behavior metrics would be beneficial for integrating "product data" into designs.

CRM & Automation:

• Not directly relevant to the UX/UI design role itself, but an understanding of how user interfaces interact with underlying systems (CRM, marketing automation) can inform design decisions.

📝 Enhancement Note: Figma is the central tool. Candidates should be prepared to showcase extensive work within Figma and discuss its advanced features for collaboration, component management, and prototyping.

👥 Team Culture & Values

Operations Values:

• Innovation: A commitment to creative, forward-thinking solutions for complex business problems.

• Excellence: Dedication to creating "best-in-class" digital products with a high attention to craft and polish.

• Collaboration: Working closely with diverse teams and clients to achieve shared goals.

• Lifelong Learning: A culture that encourages continuous learning and staying informed on design trends and tools.

• User-Centricity: Prioritizing user needs and experience in all design decisions.

Collaboration Style:

• Highly collaborative, involving frequent interaction with designers, strategists, developers, and clients.

• Open communication and constructive feedback are encouraged to foster innovation and continuous improvement.

• Cross-functional teamwork is essential for translating complex requirements into successful digital products.

📝 Enhancement Note: The company values emphasize a blend of creativity, quality, and teamwork. The "digital consultancy" model inherently requires strong collaborative skills to manage client relationships and project complexities.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing competing priorities and design expectations from various clients and internal stakeholders.

• Navigating Ambiguity: Thriving in environments where project requirements may evolve or be initially unclear, requiring adaptability and proactive problem-solving.

• Technical Constraints: Designing solutions that are both innovative and feasible within technical limitations, requiring close collaboration with development teams.

• Staying Current: Keeping pace with the rapid evolution of design tools, best practices, and user expectations in the digital landscape.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to refine expertise in areas like advanced interaction design, motion design, or complex design system architecture.

• Client Management & Presentation: Developing stronger client-facing skills, including pitching ideas, managing feedback, and influencing design strategy.

• Mentorship & Leadership: Formal pathways to mentor junior designers, develop leadership capabilities, and potentially lead design initiatives.

• Industry Exposure: Working on diverse projects across different industries, broadening experience and understanding of various business challenges.

📝 Enhancement Note: The challenges are typical for a senior role in a consultancy, emphasizing adaptability, communication, and strategic problem-solving. Growth opportunities are clearly linked to increased responsibility, skill development, and leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a complex business problem into a simple, elegant user interface. What was your process?" (Focus on problem framing, user research, ideation, and rationale.)

• "How do you approach balancing the needs of different stakeholders (e.g., client, users, development team) when making design decisions?" (Prepare examples of negotiation, compromise, and advocating for user needs.)

Company & Culture Questions:

• "What interests you about Konrad Group and our work as a digital consultancy?" (Research their clients, projects, and approach.)

• "How do you stay updated on the latest UX/UI trends and tools like Figma?" (Discuss your learning habits and sources of inspiration.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the "Before" (problem/challenge), "During" (your process, solutions, iterations), and "After" (outcomes/impact).

• Focus on "Why": Be prepared to explain the rationale behind every design decision. Why this layout? Why this interaction? Why this color palette?

• Showcase Figma Mastery: Be ready to demonstrate specific Figma features or workflows you used, especially for complex components or prototypes.

• Engage Your Audience: Make it a conversation. Ask clarifying questions, solicit feedback, and be open to discussion about your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, problem-solving skills, and a deep understanding of the design process, particularly as applied to complex digital products within a consultancy setting.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Submit your application through the Konrad Group careers portal, ensuring your resume and portfolio link are clearly visible.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating complex problem-solving, strong UX thinking, advanced Figma skills, and successful visual design execution for web and mobile platforms.

• Resume Optimization: Ensure your resume clearly articulates your 3-5 years of experience, including at least 1 year of leadership in UX/UI design, and uses keywords relevant to Figma, UX/UI, interaction design, and digital consultancy.

• Interview Preparation: Practice walking through your portfolio case studies, focusing on your design process, decision-making rationale, and project outcomes. Prepare to discuss your approach to collaboration and handling ambiguity.

• Company Research: Familiarize yourself with Konrad Group's client work, company culture, and their positioning as a "next generation digital consultancy" to demonstrate genuine interest and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.