Senior UX Researcher

📍 Job Overview

Job Title: Senior UX Researcher

Company: Jobgether (on behalf of a partner company)

Location: United States

Job Type: Fixed term / Contract

Category: User Experience Research / Product Operations

Date Posted: April 15, 2026

Experience Level: 5+ years

Remote Status: Fully Remote

🚀 Role Summary

• Lead and support end-to-end UX research initiatives, focusing on quantitative and mixed-method approaches for a large-scale knowledge platform.

• Drive data-driven decision-making through rigorous survey design, large-scale studies, and statistical analysis to uncover user behaviors and needs.

• Collaborate closely with product managers, designers, and research peers to translate complex insights into actionable product enhancements and user experience improvements.

• Manage research operations, including participant recruitment, data collection, and analysis, ensuring high-quality deliverables within defined timelines.

• Communicate research findings effectively to diverse global stakeholders, influencing product strategy and development across time zones.

📝 Enhancement Note: This role is presented as a contract position within a "remote-first and globally distributed environment," emphasizing a part-time engagement of approximately 30 hours per week. The focus on a "knowledge platform" and "global social impact" suggests a role within a mission-driven organization, likely a non-profit, educational technology, or large-scale information provider. The emphasis on quantitative research and statistical analysis points towards a need for a researcher who can handle large datasets and complex user behaviors.

📈 Primary Responsibilities

• Coordinate with UX Research leads and stakeholders to define research objectives, select appropriate methodologies (quantitative, qualitative, mixed-methods), and establish project timelines.

• Design and execute comprehensive research plans, including the development of survey instruments, interview guides, and other data collection tools.

• Manage the full lifecycle of research projects, from participant recruitment and screening to data collection, analysis, and reporting.

• Conduct in-depth quantitative analysis and statistical interpretation of large datasets, leveraging data visualization techniques to present findings.

• Perform qualitative research activities, such as user interviews, diary studies, and contextual inquiries, to complement quantitative insights.

• Synthesize research findings into clear, concise, and actionable recommendations that directly inform product strategy, feature development, and user experience design.

• Effectively communicate research outcomes and strategic implications to cross-functional teams, including product management, engineering, design, and executive leadership, through compelling presentations and written reports.

• Contribute to the continuous improvement of research operations and best practices within the UX research team.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on quantitative rigor and research operations. The mention of "survey design," "large-scale studies," and "statistical analysis" suggests the need for expertise in tools and techniques for handling significant data volumes. The requirement to "translate insights into actionable product improvements" indicates a direct impact on product roadmaps and feature prioritization.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, Computer Science, or a related field is typically expected for a Senior UX Researcher role.

Experience: 5+ years of progressive experience in User Experience (UX) Research, with a demonstrated specialization in quantitative research methodologies.

Required Skills:

• Proven expertise in designing, conducting, and analyzing large-scale quantitative UX research studies, including surveys and benchmarking.

• Strong proficiency in statistical analysis, data interpretation, and data visualization techniques to derive meaningful insights from complex datasets.

• Experience with a variety of quantitative research methods such as A/B testing, conjoint analysis, and usability testing at scale.

• Demonstrated ability to conduct qualitative research methods (e.g., user interviews, contextual inquiry, diary studies) to add depth to quantitative findings.

• Experience in managing the end-to-end research process, from defining research questions to presenting final recommendations.

• Ability to lead research projects independently and collaborate effectively with cross-functional teams (product, design, engineering).

• Excellent written and verbal communication skills, with a proven ability to articulate complex research findings and their implications clearly and persuasively to diverse audiences.

• Strong organizational and time-management skills, with a track record of managing multiple projects and meeting deadlines in a fast-paced environment.

Preferred Skills:

• Multilingual abilities.

• Experience working with open-source communities or volunteer-driven platforms.

• Familiarity with wiki-based platforms and their user engagement dynamics.

• Experience with advanced statistical software or programming languages (e.g., R, Python for data analysis).

📝 Enhancement Note: The "nice-to-haves" such as multilingual abilities and familiarity with wiki-based platforms suggest the partner company may be involved in global knowledge sharing, open-source initiatives, or educational content platforms where such skills would be highly advantageous for understanding diverse user groups and platform mechanics.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX research projects, with a significant emphasis on quantitative studies and their impact.

• Detailed case studies demonstrating your ability to design, execute, and analyze large-scale surveys and quantitative research initiatives.

• Examples of how you have translated complex data insights into clear, actionable recommendations that drove product strategy and user experience improvements.

• Visualizations of data analysis and reporting, highlighting your skills in presenting complex statistical findings effectively.

Process Documentation:

• Evidence of structured research planning and execution, detailing how you scope projects, select methodologies, and manage timelines.

• Examples of how you have documented research processes, ensuring reproducibility and scalability of research efforts.

• Case studies illustrating your approach to synthesizing mixed-method research findings into cohesive insights and strategic recommendations.

• Documentation of how you have communicated research outcomes to various stakeholders, showcasing your ability to tailor messages for different audiences.

📝 Enhancement Note: For a Senior UX Researcher role with a strong quantitative focus, the portfolio should prominently feature projects where data analysis, statistical rigor, and large-scale survey design were critical. Candidates should be prepared to discuss the challenges of research operations at scale and how they ensured data quality and actionable insights.

💵 Compensation & Benefits

Salary Range: As this is a contract role (approximately 30 hours per week) based in the United States, compensation will be adjusted based on location and experience. Based on industry benchmarks for Senior UX Researchers in the US, a competitive hourly rate would likely range from $60 to $100+ per hour. This estimate considers the experience level, the specialized quantitative focus, and the contract nature of the role.

Benefits:

• Fully remote, global-first working environment, offering significant flexibility.

• Part-time contract engagement (approximately 30 hours per week) allowing for work-life balance and flexibility.

• Opportunity to contribute to a globally recognized, high-impact knowledge platform, fostering a sense of purpose and social good.

• Exposure to large-scale UX research challenges and diverse international user groups, enhancing professional development.

• Collaborative work environment with experienced UX researchers and product teams, facilitating knowledge sharing and mentorship.

• Competitive compensation, adjusted locally and based on experience, ensuring fair market value.

Working Hours: Approximately 30 hours per week, with a flexible engagement structure. While the role is remote and global, collaboration with teams across different time zones will require some flexibility in scheduling.

📝 Enhancement Note: The salary range is an estimation for a contract role in the US, with rates varying significantly by specific location (e.g., major tech hubs vs. lower cost-of-living areas) and the candidate's proven expertise. The "competitive compensation adjusted to location and experience" is a standard phrase for contract roles. The benefits are derived directly from the job description, highlighting flexibility and impact.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates within the broad sector of Technology, specifically focusing on Data & Analytics and Science & Research initiatives. Given the mention of a "large knowledge platform used by millions of people globally" and "global social impact," it is likely an organization dedicated to information dissemination, education, or open knowledge sharing.

Company Size: While not explicitly stated, the need for a Senior UX Researcher to lead and support research efforts, and the mention of collaborating with "product teams and research peers," suggests a moderately sized to large organization with established product development processes and a dedicated UX research function. The "remote-first and globally distributed environment" also points to a company that has embraced modern work structures.

Founded: The founding date is not provided. However, the focus on a "large knowledge platform" implies a mature product that has been developed and scaled over time.

Team Structure:

• The UX Research team likely comprises a mix of senior and mid-level researchers, with a dedicated UX Research lead overseeing strategy and execution.

• Collaboration will extend to cross-functional product teams, including Product Managers, UX Designers, Data Analysts, and Engineers.

Methodology:

• A strong emphasis on data-driven decision-making, utilizing both quantitative (surveys, large-scale studies, statistical analysis) and qualitative research methods.

• A structured approach to research operations, ensuring efficient participant recruitment, data collection, and analysis.

• Collaborative problem-solving, where research insights are integrated into the product development lifecycle to inform strategy and design.

• A commitment to user-centricity, aiming to deeply understand user behaviors, motivations, and needs to drive meaningful improvements.

Company Website: Jobgether.com (for application process) and the partner company's website (not specified, but implied to be a large knowledge platform).

📝 Enhancement Note: The description of the partner company as operating a "knowledge platform" with "global social impact" strongly suggests a mission-oriented organization. This implies a culture that values collaboration, data integrity, and a user-centric approach to product development, likely with a focus on accessibility and inclusivity given the global user base.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as Senior UX Researcher, indicating a mid-to-senior level position within the UX Research discipline. It requires a significant level of autonomy, expertise in core research methodologies (particularly quantitative), and the ability to lead projects independently. The role involves not just execution but also strategic input into research planning and influencing product direction.

Reporting Structure: The Senior UX Researcher will likely report to a UX Research Lead or Manager. They will collaborate closely with Product Managers and UX Designers within specific product teams. The "remote-first and globally distributed environment" means that direct reporting lines may involve remote management, emphasizing clear communication and performance metrics.

Operations Impact: The Senior UX Researcher's impact is centered on driving product improvements and strategic decisions through user insights. By understanding user behaviors, motivations, and needs on a large scale, this role directly influences the usability, effectiveness, and user satisfaction of a critical knowledge platform. The insights generated will shape product roadmaps, feature prioritization, and the overall user experience, contributing to the platform's mission and global reach.

Growth Opportunities:

• Skill Specialization: Deepen expertise in advanced quantitative research techniques, statistical modeling, and data analysis tools.

• Leadership Development: Transition into a UX Research Lead or Manager role, overseeing research strategy, mentoring junior researchers, and managing team operations.

• Cross-Functional Influence: Expand influence across product strategy, contributing to long-term product vision and roadmap planning.

• Domain Expertise: Develop deep knowledge in the specific domain of the knowledge platform (e.g., education, information science), becoming a subject matter expert.

• Methodology Expansion: Gain experience in emerging research methodologies or specialized areas like AI-driven user research.

📝 Enhancement Note: This role offers significant growth potential for a researcher focused on quantitative methods. The opportunity to work on a large-scale, impactful platform provides a strong foundation for developing expertise in complex user behaviors and large-scale research operations, which are highly valued in senior research roles.

🌐 Work Environment

Office Type: This is a fully remote position. There is no requirement to work from a physical office. The company operates on a "remote-first" philosophy, indicating that remote work is the primary mode of operation and is well-supported.

Office Location(s): While the role is based in the "United States," the remote nature means employees can work from any location within the country, provided they can collaborate effectively across time zones. The partner company likely has a distributed global presence, but this specific role is targeted at individuals within the US.

Workspace Context:

• Flexibility: The role offers substantial flexibility in terms of work hours and location, aligning with the "remote-first" and "flexible engagement" aspects.

• Technology & Tools: Access to necessary research tools, collaboration platforms, and potentially data analysis software will be provided or expected to be managed by the contractor. Emphasis will be on digital collaboration and communication tools.

• Team Interaction: Collaboration will occur primarily through virtual channels, including video conferencing, instant messaging, and project management tools. The "globally distributed environment" requires proactive communication and engagement to foster team cohesion.

Work Schedule: Approximately 30 hours per week. While flexible, the need to collaborate with global teams may necessitate some availability during core business hours in different regions or during specific project syncs.

📝 Enhancement Note: The "remote-first" and "globally distributed" nature implies a well-established infrastructure for remote work, including robust digital communication tools and a culture that prioritizes asynchronous collaboration and clear documentation.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and portfolio by Jobgether's AI-powered matching system, followed by human review to shortlist candidates.

• Hiring Manager/Team Interview: An interview with the partner company's hiring manager or UX Research lead to assess your experience, research methodologies, and fit for the role and team. This will likely involve discussing your quantitative research expertise and project examples.

• Case Study/Challenge: You may be asked to present a case study from your portfolio or complete a take-home exercise focused on a research problem relevant to the platform. This will evaluate your analytical skills, problem-solving approach, and ability to translate data into insights.

• Final Interview: Potentially a final interview with additional stakeholders or team members to confirm cultural fit and alignment with the company's mission.

Portfolio Review Tips:

• Highlight Quantitative Prowess: Dedicate a significant portion of your portfolio to projects where you led quantitative research, showcasing your survey design, statistical analysis, and data interpretation skills.

• Showcase Impact: For each project, clearly articulate the problem, your approach, the insights derived, and the tangible impact on product decisions or user experience. Quantify results where possible.

• Detail Research Operations: Be prepared to discuss the challenges and solutions related to managing research operations at scale, especially for large surveys or global studies.

• Structure for Clarity: Organize your portfolio logically. For each case study, include: Project Goal, Your Role, Methodology, Key Findings, Impact/Recommendations, and Learnings.

• Tailor to the Role: Emphasize experience relevant to large-scale platforms, international audiences, and data-driven decision-making. Mention any experience with knowledge platforms, educational tools, or communities if applicable.

Challenge Preparation:

• Anticipate Quantitative Problems: Prepare for challenges that might involve analyzing a dataset, designing a survey for a specific user behavior, or interpreting the results of an A/B test.

• Focus on Actionability: Demonstrate how you move from raw data to actionable insights that can guide product development.

• Communicate Clearly: Practice articulating your thought process and findings concisely and persuasively, as if presenting to product stakeholders.

• Understand the Platform: If possible, try to understand the nature of the "knowledge platform" to better frame your responses and case studies.

📝 Enhancement Note: The emphasis on "AI-powered matching" by Jobgether suggests that keywords and clear articulation of quantitative research skills in both the resume and portfolio are crucial for initial screening. The partner company's focus will be on practical application of research skills, particularly in quantitative analysis and its impact on product.

🛠 Tools & Technology Stack

Primary Tools:

• Survey Platforms: Qualtrics, SurveyMonkey, Google Forms, Typeform, or similar enterprise-grade survey tools for designing and deploying large-scale surveys.

• Statistical Analysis Software: SPSS, SAS, R, Python (with libraries like Pandas, NumPy, SciPy), or similar tools for performing statistical tests, data manipulation, and analysis.

• Data Visualization Tools: Tableau, Power BI, Looker, or libraries within R/Python (e.g., ggplot2, Matplotlib, Seaborn) for creating clear and impactful charts and dashboards.

• Collaboration Platforms: Slack, Microsoft Teams, Zoom, Google Workspace for communication and remote collaboration.

• Project Management Tools: Jira, Asana, Trello, or similar for tracking research projects and tasks.

Analytics & Reporting:

• Proficiency in interpreting data from analytics platforms like Google Analytics, Amplitude, Mixpanel, or custom internal analytics systems to understand user behavior and research context.

CRM & Automation:

• While not a primary focus, familiarity with CRM systems (e.g., Salesforce) or marketing automation platforms could be beneficial for understanding user segmentation or campaign-related research.

• Experience with research participant management tools or recruitment platforms.

📝 Enhancement Note: Given the strong quantitative focus, expertise in survey platforms and statistical analysis tools is paramount. The ability to translate complex data into accessible visualizations for diverse stakeholders will also be a key requirement.

👥 Team Culture & Values

Operations Values:

• Data-Driven Excellence: A strong commitment to using rigorous data analysis and statistical methods to inform all decisions, ensuring objectivity and measurable impact.

• User-Centricity: A deep understanding and empathy for users, prioritizing their needs, motivations, and behaviors in product development.

• Collaboration & Transparency: Open communication, knowledge sharing, and teamwork across global, distributed teams, fostering a supportive and inclusive environment.

• Impact & Mission Alignment: A dedication to contributing to the company's mission of making knowledge accessible globally, valuing work that has a significant social impact.

• Efficiency & Scalability: A focus on optimizing research processes and methodologies to effectively handle large-scale studies and deliver insights efficiently.

Collaboration Style:

• Asynchronous Communication: Proficiency in communicating effectively through written documentation, project management tools, and recorded updates to accommodate global time zones.

• Cross-Functional Partnership: A proactive approach to working with product managers, designers, and engineers, ensuring research insights are integrated seamlessly into the product development cycle.

• Feedback Culture: An openness to receiving and providing constructive feedback on research methodologies, findings, and communication strategies.

• Knowledge Sharing: A willingness to share learnings, best practices, and research findings broadly within the team and organization to foster collective growth and better decision-making.

📝 Enhancement Note: The culture likely values individuals who are self-motivated, highly organized, and adept at remote collaboration. The emphasis on a "mission-driven environment" and "global social impact" suggests a team that is passionate about their work and its broader implications.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Global Diversity: Understanding and accounting for the diverse needs, cultural nuances, and technical access of a global user base across different regions and languages.

• Managing Large-Scale Data: Effectively handling, analyzing, and interpreting vast datasets from surveys and user studies to extract meaningful and actionable insights.

• Balancing Quantitative & Qualitative: Integrating quantitative findings with qualitative insights to provide a holistic understanding of user behavior, especially when qualitative data is collected less frequently.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote, globally distributed environment across multiple time zones.

• Influencing Product Strategy: Translating complex research findings into clear, compelling recommendations that effectively influence product roadmaps and strategic decisions.

Learning & Development Opportunities:

• Advanced Quantitative Methods: Opportunities to deepen expertise in statistical modeling, experimental design, and advanced analytics techniques.

• Cross-Cultural UX: Gaining deeper insights into conducting UX research across diverse international markets and cultural contexts.

• Platform-Specific Insights: Developing a deep understanding of the user behaviors and needs specific to large-scale knowledge platforms.

• Mentorship: Potential to be mentored by senior researchers or lead the development of junior researchers.

• Industry Conferences & Training: Access to or support for attending relevant UX research conferences, workshops, and training programs to stay abreast of the latest methodologies and tools.

📝 Enhancement Note: The challenges presented are inherent to large-scale, global, remote operations, offering significant learning opportunities for a researcher looking to expand their capabilities in these areas.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a large-scale quantitative UX research study. What was the objective, what methods did you use, what were the key challenges, and what was the impact of your findings on the product?"

• "How do you approach translating complex statistical findings into actionable recommendations for non-technical stakeholders like product managers and designers?"

• "Walk me through your process for designing a survey to understand user adoption of a new feature on a global platform. What potential biases would you consider?"

• "How do you balance the need for quantitative rigor with the insights gained from qualitative research, especially when working on a large-scale product?"

Company & Culture Questions:

• "What interests you about working on a knowledge platform with a global social impact?"

• "How do you approach collaboration in a fully remote, globally distributed environment, especially when working with teams across different time zones?"

• "Given our mission, how would your research contributions directly support our goal of making knowledge accessible?"

Portfolio Presentation Strategy:

• Quantify Everything: For each case study, use numbers and data to illustrate the scale of the project, the magnitude of the findings, and the impact of your recommendations.

• Focus on Your Role: Clearly articulate your specific contributions, especially in designing the study, conducting the analysis, and deriving insights.

• Tell a Story: Frame your research projects as narratives with a clear problem, a robust solution (your research), and a positive outcome.

• Showcase Deliverables: Be ready to share examples of your survey designs, analysis outputs, and presentation decks.

• Prepare for Q&A: Anticipate questions about your methodology choices, statistical interpretations, and how you handled unexpected results or challenges.

📝 Enhancement Note: Interview preparation should heavily focus on quantitative research execution, statistical analysis, and the ability to translate data into product strategy. Candidates should be ready to discuss their experience with large-scale studies and their impact on user experience for global products.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Jobgether link.

• Curate Your Portfolio: Ensure your portfolio prominently features 2-3 detailed case studies of quantitative UX research projects. Highlight your methodology, statistical analysis, and the actionable insights that led to product improvements. Quantify impact wherever possible.

• Optimize Your Resume: Tailor your resume to emphasize your 5+ years of UX research experience, with a strong focus on quantitative methods, survey design, statistical analysis, and experience with large-scale studies. Use keywords from the job description.

• Prepare Your Presentation: Practice presenting one of your key portfolio case studies. Focus on clearly articulating the problem, your approach, the findings, and the impact on the product, especially for a global audience.

• Research the Partner Company: If possible, research the partner company and the type of knowledge platform they operate. Understand their mission and user base to better tailor your application and interview responses to their context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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