Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer Company: Wheels, Inc. Location: Remote - Georgia (United States) Job Type: Full-Time Category: User Experience (UX) Design / Product Design Operations Date Posted: February 09, 2026 Experience Level: 7+ Years (with AI-derived 10+ years) Remote Status: Remote (with Hybrid in Illinois requirement noted)

🚀 Role Summary

• Spearhead end-to-end user experience design across a diverse product portfolio, including internal systems, native mobile applications, and responsive web interfaces, aligning with a cohesive product vision.
• Act as a thought leader and individual contributor, leveraging deep expertise in user-centered design methodologies, information architecture, and content strategy to drive exceptional user experiences.
• Proactively collaborate with cross-functional teams, including Product Management, Engineering, and business stakeholders, to deeply understand user needs and business objectives, shaping feature direction and product strategy.
• Champion clear, intentional language and content design, influencing the overall user interface and user journey through a strong editorial and strategic perspective.

📝 Enhancement Note: The role is described as "Senior UX Designer / Architect," indicating a need for both strategic design thinking and hands-on execution. The mention of "complex enterprise software suite" suggests a focus on B2B or internal tools, requiring a robust understanding of complex workflows and data-intensive interfaces. The "Remote - Georgia" location combined with a "Hybrid in Illinois" mention in the Job Specifications creates ambiguity. For clarity, we'll assume the primary remote designation is for Georgia residents, but candidates in Illinois might be expected to work hybrid. The AI-derived experience level of 10+ years is noted, suggesting a higher expectation than the stated 7+ years.

📈 Primary Responsibilities

• Proactively engage with product managers, business stakeholders, and project teams to build domain expertise and collaboratively shape feature direction and product strategy.
• Facilitate comprehensive design walkthroughs with portfolio teams, expertly navigating project schedules, coordinating reviews, and ensuring stakeholder alignment.
• Identify critical collaboration points, delegate tasks effectively to team members or cross-functional partners, and clearly communicate expectations, timelines, and deliverables.
• Actively seek and incorporate feedback from the broader UX team and stakeholders, identifying and sharing effective design patterns and innovative experiences from other products and industries to elevate the company's work.
• Maintain strong connections with other UX designers and cross-functional partners to ensure seamless alignment, consistent knowledge sharing, and a unified approach to user experience across the platform.
• Advocate for clear, intentional content and language choices, bringing a strong editorial perspective to the design process to enhance usability and user comprehension.
• Translate complex user needs and business requirements into intuitive and effective user interfaces, wireframes, prototypes, and final design specifications.
• Contribute to the continuous improvement of design processes, tools, and standards within the UX team, fostering a culture of innovation and efficiency.

📝 Enhancement Note: The responsibilities emphasize a blend of individual contribution and leadership in design facilitation and stakeholder management. The phrase "shape feature direction" points to a strategic involvement beyond just execution, requiring an understanding of product strategy and business goals. The mention of "complex enterprise software suite" implies a need for experience with intricate user flows, data visualizations, and potentially internal tooling design.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Visual Design, Human-Computer Interaction (HCI), Human Factors, Computer Science, or a closely related field.

Experience:

• Minimum of 7+ years of professional design experience focused on user interface design, information architecture, and content development.
• Demonstrated experience with complex web interfaces, forms, and data visualizations, requiring the ability to design for rich, interactive applications.
• Proven experience working within agile/scrum development processes, understanding the entire software development lifecycle from ideation to implementation.

Required Skills:

• Exceptional communication and organization skills, enabling effective functioning as both a thought leader and an individual contributor.
• Strong command of user-centered design (UCD) processes and methodologies, with a proven ability to apply them throughout the product development lifecycle.
• Significant hands-on experience with industry-standard design and prototyping tools such as Axure RP and Figma.
• Proficiency in understanding the capabilities and limitations of web technologies, including HTML, JavaScript, and CSS, to inform design decisions.
• A deep understanding of information architecture principles and their application in creating intuitive navigation and content structures.
• Demonstrated ability to frame problems and solutions considering user context, knowledge level, and point of view.

Preferred Skills:

• Experience with native mobile application design (iOS and Android).
• Familiarity with design systems and their implementation.
• Experience in UX research methodologies and user testing.
• A strong editorial perspective and experience with content strategy for digital products.
• Knowledge of accessibility standards (e.g., WCAG).

📝 Enhancement Note: The AI-derived experience level of 10+ years suggests the company may be looking for candidates with more extensive experience than the stated 7+ years, especially given the "Senior" title and "Architect" designation. The emphasis on "complex web interfaces, forms, and data visualizations" points towards a need for expertise in B2B or enterprise software design. The explicit mention of HTML, JavaScript, and CSS knowledge indicates that designers are expected to have a technical understanding to ensure feasibility and effective collaboration with engineering teams.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end design ownership for at least two complex digital products or significant feature sets, showcasing problem definition, user research, ideation, prototyping, and final UI design.
• Include case studies that clearly articulate the user problem, the proposed solution, your specific role and contributions, the design process followed, and measurable outcomes or impact.
• Showcase examples of designing complex web interfaces, forms, and data visualizations, highlighting your ability to handle intricate user flows and information density.
• Present your proficiency with design and prototyping tools like Axure RP and Figma, including interactive prototypes that demonstrate user flows and interactions.

Process Documentation:

• Provide examples of how you have applied user-centered design methodologies and agile/scrum processes in your work.
• Illustrate your approach to collaborating with product managers, engineers, and stakeholders, including facilitation of design walkthroughs and feedback sessions.
• Demonstrate your ability to advocate for clear content and language, potentially through examples of style guides or content strategy documents you have contributed to.

📝 Enhancement Note: A strong portfolio is critical for this role, especially with the "Architect" designation. Candidates should be prepared to present detailed case studies that highlight their strategic thinking, problem-solving abilities, and the impact of their design decisions. The emphasis on "complex enterprise software suite" means portfolios should ideally include examples of B2B products, internal tools, or complex data-driven applications.

💵 Compensation & Benefits

Salary Range: $102,000 - $142,800 Annually Benefits:

• Comprehensive Health Insurance coverage.
• Wellness Programs designed to support employee well-being.
• Educational Programs and opportunities for professional development.
• 401k retirement savings plan.
• Annual incentive plan eligibility, based on company and individual performance.

Working Hours:

• Full-time position, typically Monday through Friday.
• Standard work week is 40 hours.

📝 Enhancement Note: The provided salary range is within the typical band for a Senior UX Designer in the US, particularly in a remote capacity that may not be tied to a high-cost-of-living metro area. The inclusion of an annual incentive plan suggests that performance-based bonuses are a component of the total compensation. The benefits package is standard for a full-time professional role, with specific mention of health, wellness, education, and retirement savings. The "Hybrid in Illinois" note might imply that candidates based in Illinois would have specific office attendance requirements, impacting the "remote" nature of the role for those individuals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Automotive Services / Fleet Management (Wheels, Inc. is a long-standing player in fleet management solutions). Company Size: The provided data indicates Wheels, Inc. falls into the 1,000-5,000 employee range based on typical classifications for such organizations. This suggests a mature company with established processes but also potential for agility within specific teams. Founded: Wheels, Inc. was founded in 1939, indicating a deep history and extensive experience in its industry, likely translating to a culture that values stability, expertise, and long-term relationships.

Team Structure:

• The UX team is likely structured to support various product lines or business units, with a Senior Manager of UX Design overseeing the team.
• This Senior UX Designer will report directly to the Senior Manager of UX Design, functioning as a key individual contributor within the design function.
• Close collaboration is expected with Product Management, Engineering, and potentially Business Stakeholders, indicating a cross-functional, team-oriented approach to product development.

Methodology:

• The company operates within an agile/scrum development framework, requiring designers to be adaptable and integrated into iterative development cycles.
• A strong emphasis is placed on user-centered design (UCD) processes, ensuring that user needs are at the forefront of all design decisions.
• Data analysis and user feedback are likely key inputs for shaping product strategy and design iterations.

Company Website: https://www.wheels.com/

📝 Enhancement Note: Wheels, Inc.'s long history in fleet management suggests a company that values reliability, efficiency, and customer service. The culture likely balances established practices with a need for innovation to stay competitive. For a UX designer, this means understanding the specific needs of fleet managers, drivers, and internal operations teams, often involving complex data management and workflow optimization.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer/Architect, indicating a mid-to-senior level position. It requires a high degree of autonomy, strategic input, and the ability to mentor or guide less experienced designers implicitly through collaboration and best practice sharing. The "Architect" aspect suggests contribution to the overall design strategy and framework. Reporting Structure: The Senior UX Designer reports to the Senior Manager of UX Design. This structure allows for direct mentorship and oversight from experienced leadership while providing significant autonomy in day-to-day design execution and strategic input on assigned product portfolios. Operations Impact: The Senior UX Designer's impact is crucial for enhancing the usability, efficiency, and overall effectiveness of Wheels, Inc.'s software suite, which directly influences customer satisfaction, operational efficiency for clients, and internal productivity. By designing intuitive interfaces for complex enterprise software, they contribute to reduced training times, fewer errors, and improved user adoption, ultimately driving business value and customer retention.

Growth Opportunities:

• Specialization: Potential to deepen expertise in specific areas of UX, such as complex data visualization, enterprise application design, or mobile UX, becoming a go-to expert within the company.
• Leadership: Transition into a Lead UX Designer role, potentially managing smaller project teams or taking on more significant strategic design initiatives, or even moving into a formal people management role as a UX Manager.
• Cross-functional Advancement: Leverage design expertise to move into Product Management roles, focusing more on the strategic direction and business aspects of product development.
• Continuous Learning: Opportunities for professional development through conferences, workshops, and training to stay abreast of the latest UX trends, tools, and methodologies.

📝 Enhancement Note: The "Architect" component of the title suggests opportunities to influence the broader design system and architectural standards for user experiences across the company. The company's long history implies a stable environment where deep domain expertise can be cultivated, leading to specialized career paths within fleet management technology.

🌐 Work Environment

Office Type: The job description mentions "hybrid in Illinois" and also "Remote - Georgia," creating a nuanced work environment. For those in Illinois, it's a hybrid model, implying a mix of office-based collaboration and remote work. For those in Georgia, it's fully remote, but the company operates in a professional office environment, suggesting that in-person collaboration or office presence might be expected periodically even for remote employees for key meetings or events. Office Location(s): While the primary posting is Remote - Georgia, the mention of "hybrid in Illinois" indicates a physical presence or hub in Illinois. Specific office locations within Illinois are not detailed but would likely be in a major metropolitan area such as Chicago. Workspace Context:

• The environment likely fosters collaboration, with expectations to engage in design walkthroughs and cross-functional team discussions, whether in-person or virtually.
• Access to standard design and prototyping tools (Axure RP, Figma) is expected, along with the necessary technology infrastructure to support remote work.
• Opportunities for interaction with UX designers, product managers, and engineers are integral to the role, promoting knowledge sharing and collective problem-solving.

Work Schedule:

• The standard schedule is Monday through Friday, 40 hours per week.
• While the role is primarily remote (for Georgia residents), the hybrid mention for Illinois suggests flexibility but also potential requirements for specific days in the office. The nature of UX design often allows for flexible working hours within the standard week, provided deadlines are met and collaboration needs are fulfilled.

📝 Enhancement Note: The hybrid requirement for Illinois-based employees is a key detail for candidates considering relocation or those already in Illinois. It implies a need for proximity to an office location and adherence to specific office attendance policies. For remote employees in Georgia, periodic travel might still be necessary for critical team events or strategic planning sessions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role's requirements. Be prepared to articulate your contributions clearly.
• Hiring Manager Interview: A discussion with the Senior Manager of UX Design to delve deeper into your experience, design philosophy, and approach to problem-solving. This is a good opportunity to understand their vision for the UX team.
• Design Challenge/Portfolio Review: A comprehensive review of your portfolio, likely involving a presentation of 1-2 key case studies. Be ready to discuss your process, decision-making, and the impact of your work in detail. This often includes a practical design exercise or discussion around a complex problem.
• Cross-functional Interviews: Meetings with Product Managers and/or Engineering leads to assess your collaboration skills, ability to work within an agile framework, and technical understanding.
• Final Interview: Potentially with a senior leader to confirm cultural fit and overall suitability for the role and company.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best showcase your ability to handle complex enterprise software, data visualization, and end-to-end design.
• Tell a Story: For each case study, clearly outline the problem, your role, the user research, design process, iterations, and measurable outcomes. Emphasize your strategic thinking and problem-solving skills.
• Showcase Process: Detail your approach to user research, wireframing, prototyping (Axure RP, Figma), and collaboration. Explain why you made certain design decisions.
• Highlight Impact: Quantify the impact of your designs whenever possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).
• Prepare for Questions: Anticipate questions about your design philosophy, how you handle constructive criticism, your experience with HTML/CSS/JavaScript limitations, and your approach to content strategy.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully understand the problem, target users, and business objectives. Ask clarifying questions.
• Focus on Process: Demonstrate a structured approach to problem-solving, even if you can't complete the entire task within the allotted time. Show your thinking process.
• Communicate Clearly: Articulate your assumptions, design rationale, and potential solutions clearly and concisely.

📝 Enhancement Note: Given the "Architect" designation, interviewers will likely probe deeply into your strategic thinking, ability to influence product direction, and your understanding of how design fits into the broader business context. Be prepared to discuss how you've navigated ambiguity and influenced stakeholders.

🛠 Tools & Technology Stack

Primary Tools:

• Axure RP: Essential for creating detailed, interactive prototypes for complex web interfaces and applications, often used for enterprise software.
• Figma: A leading tool for collaborative interface design, wireframing, prototyping, and design system management. Proficiency is expected for modern UX workflows.
• Adobe Creative Suite (e.g., Photoshop, Illustrator): Potentially used for asset creation, visual design refinement, or specialized tasks.

Analytics & Reporting:

• Familiarity with UX analytics tools (e.g., Google Analytics, Hotjar, Pendo) is beneficial for understanding user behavior and measuring the impact of designs.
• Experience with data visualization tools or libraries might be advantageous, given the mention of data visualizations in responsibilities.

CRM & Automation:

• While not core UX tools, an understanding of how UX designs integrate with CRM systems (like Salesforce) and other business applications used by Wheels, Inc. can be helpful for context.
• Knowledge of HTML, JavaScript, and CSS is crucial for understanding technical constraints and collaborating effectively with developers.

📝 Enhancement Note: The explicit mention of Axure RP and Figma indicates these are the primary tools used. Candidates should be prepared to demonstrate proficiency in both, particularly in creating complex prototypes with Axure and collaborative design systems with Figma. The mention of HTML, JavaScript, and CSS points to a need for designers to have a foundational understanding of front-end development to ensure designs are technically feasible and to communicate effectively with engineers.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring that all design decisions are grounded in user needs and behaviors.
• Collaboration: A strong emphasis on teamwork, with designers actively partnering with product managers, engineers, and stakeholders to achieve shared goals and foster a unified product vision.
• Craftsmanship & Quality: A dedication to high-quality design execution, paying close attention to detail in user interfaces, content, and overall user experience.
• Innovation & Continuous Improvement: An openness to exploring new design patterns, technologies, and methodologies to continuously elevate the user experience and drive efficiency.
• Problem-Solving: A proactive and analytical approach to identifying user challenges and business needs, developing effective and elegant design solutions.

Collaboration Style:

• Cross-functional Integration: Designers are expected to seamlessly integrate with product management and engineering teams, participating actively in agile ceremonies and contributing to feature planning and refinement.
• Open Feedback Exchange: A culture that encourages constructive feedback, both giving and receiving, to refine designs and improve team processes.
• Knowledge Sharing: Active participation in sharing design insights, best practices, and learnings across the UX team and with other departments.

📝 Enhancement Note: Given the company's long history and industry, the culture likely values reliability, efficiency, and customer focus. For a UX role, this translates to designing solutions that are not only intuitive but also robust and support efficient workflows for users.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complexity: Designing for a "complex enterprise software suite" presents challenges in managing intricate user flows, vast amounts of data, and diverse user roles with varying technical proficiencies.
• Balancing Stakeholder Needs: Effectively balancing the needs and priorities of multiple stakeholders (product management, business units, engineering) while maintaining a strong user-centric focus.
• Driving Adoption of New Designs: Championing and facilitating the adoption of new design patterns and user experiences across established internal systems or client-facing products, which may involve resistance to change.
• Remote Collaboration: Ensuring effective communication, collaboration, and design alignment across distributed teams and varying work arrangements (remote vs. hybrid).

Learning & Development Opportunities:

• Deepen Domain Expertise: Opportunity to become an expert in the fleet management industry, understanding the nuances of user needs in this specialized sector.
• Advanced UX Techniques: Training and application of advanced UX methodologies, potentially including service design, journey mapping for complex B2B processes, or sophisticated data visualization techniques.
• Mentorship: Learning from experienced leadership and peers within the UX team and cross-functionally.
• Tool Proficiency: Mastering advanced features within Axure RP and Figma, and potentially exploring new tools or technologies relevant to enterprise UX.

📝 Enhancement Note: The primary challenge will be translating complex business requirements and user needs within the fleet management domain into intuitive and efficient user experiences. The growth opportunities are substantial, particularly for those interested in long-term career development within a specialized industry and a company with a strong legacy.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex enterprise system with multiple user roles. How did you approach understanding their needs and simplifying workflows?" (Focus on user research, IA, and simplification strategies.)
• "How do you balance the needs of various stakeholders (e.g., Product, Engineering, Sales) when they have conflicting priorities for a feature?" (Highlight collaboration, negotiation, and data-driven decision-making.)
• "Walk us through your process for a project where you had to advocate for a significant change in user experience or content strategy. What was the outcome?" (Emphasize your influence, communication, and the impact of your advocacy.)
• "How do you ensure your designs are technically feasible, considering the limitations of web technologies like HTML, JavaScript, and CSS?" (Discuss your collaboration with developers and your understanding of front-end constraints.)

Company & Culture Questions:

• "What interests you about Wheels, Inc. and the fleet management industry?" (Research the company's mission, recent news, and its position in the market.)
• "How would you describe your ideal collaboration style with Product Managers and Engineers?" (Align your style with the agile/scrum environment and cross-functional expectations.)
• "How do you approach measuring the success of your UX designs?" (Discuss relevant UX metrics, A/B testing, and user feedback mechanisms.)

Portfolio Presentation Strategy:

• Structure your presentation: Begin with an overview of Wheels, Inc.'s business and the challenges they face. Then, present 1-2 detailed case studies.
• Case Study Deep Dive: For each case study, articulate the problem, target users, your specific role, the design process (research, ideation, wireframing, prototyping, testing), your key design decisions, and the results/impact.
• Tool Demonstration: Be prepared to discuss your use of Axure RP and Figma, and how these tools facilitated your design process.
• Q&A Preparedness: Anticipate questions about your design choices, how you handled constraints, and how your work aligns with business objectives.

📝 Enhancement Note: Given the "Architect" aspect, interviewers will look for strategic thinking, not just tactical execution. Be prepared to discuss trade-offs, long-term vision for design systems, and how you influence product strategy.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the Workday portal.
• Curate Your Portfolio: Select 2-3 of your most relevant projects that highlight your experience with complex enterprise software, data visualization, and end-to-end UX design. Ensure each case study clearly details the problem, your role, process, and impact.
• Tailor Your Resume: Update your resume to prominently feature keywords such as "User-Centered Design," "Information Architecture," "Prototyping," "Agile," "Figma," "Axure RP," "Complex Interfaces," and "Data Visualization." Quantify achievements where possible.
• Prepare Your Presentation: Practice presenting your portfolio case studies, focusing on storytelling, your design rationale, and the measurable impact of your work. Be ready to discuss your collaboration approach and understanding of technical constraints (HTML, JS, CSS).
• Research Wheels, Inc.: Understand the company's mission, its role in the fleet management industry, and recent developments. Consider how your UX skills can address the specific challenges and opportunities within this domain.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details, particularly regarding the hybrid work arrangement and specific responsibilities, should be verified directly with the hiring organization before making application decisions.