Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Shamrock Trading Corporation

Location: Overland Park, KS, United States

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: February 06, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Shape and enhance user experiences for a suite of digital products within the transportation and logistics sectors, including fleet management systems, driver applications, and logistics tools.

• Spearhead user research initiatives to gain deep insights into user behaviors, needs, and pain points specific to the trucking and logistics industry.

• Develop and iterate on wireframes, prototypes, and high-fidelity designs to address complex user requirements and strategic business objectives.

• Advocate for and implement best practices in UX design, ensuring accessibility and ADA compliance across all digital platforms.

• Analyze user data and metrics to drive data-driven design decisions that align with business objectives and optimize user satisfaction.

📝 Enhancement Note: This role is specifically for a Senior UX Designer focusing on enterprise-level digital products within the trucking and logistics industry. The emphasis on "shaping user experiences" and "enhancing usability, functionality, and overall satisfaction" points to a strategic, hands-on design role that requires deep user empathy and a strong understanding of complex workflows. The inclusion of "fleet management systems, driver applications, and logistics tools" indicates a need for designers familiar with B2B and B2B2C applications in a specialized industry.

📈 Primary Responsibilities

• Collaborate effectively with cross-functional teams, including Product Managers, Engineers, Business Stakeholders, and Executive Leadership, to translate complex user needs and business goals into intuitive design solutions.

• Partner with UX Researchers to design and execute user research plans, gathering qualitative and quantitative data on user behaviors, needs, and pain points within the trucking and logistics domain.

• Create and refine user flows, wireframes, interactive prototypes, and high-fidelity mockups for web and mobile applications, ensuring seamless integration with existing technology stacks.

• Plan and conduct usability testing sessions, analyze feedback, and iterate on design solutions to improve overall user satisfaction and product efficacy.

• Champion a user-centered design approach, advocating for user needs and best practices in accessibility (ADA) and user interface design throughout the product development lifecycle.

• Develop and maintain comprehensive design systems, style guides, and component libraries to ensure brand consistency, streamline design processes, and facilitate efficient collaboration across teams.

• Interpret user data, analytics, and key performance indicators (KPIs) to measure the effectiveness of design solutions, identify areas for improvement, and inform data-driven design decisions.

• Mentor and guide junior UX designers, fostering a collaborative and growth-oriented design environment, and contributing to the continuous improvement of the design team's capabilities.

• Ensure design feasibility and successful implementation by working closely with engineering teams, providing clear design specifications and support throughout the development process.

• Stay abreast of industry trends, emerging technologies, and best practices in UX design, particularly within the transportation and logistics sectors, to drive innovation and continuous improvement.

📝 Enhancement Note: The responsibilities clearly outline a senior-level role involving strategic input, research leadership, design execution, and team mentorship. The inclusion of "design systems and guidelines" and "analyzing user data and metrics" points to a need for a designer who can think systematically and leverage data for informed decision-making, which is critical in operations-focused environments.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Human-Computer Interaction (HCI), Information Design, Graphic Design, Psychology, or a closely related design or behavioral science discipline.

Experience:

• 5-10 years of progressive experience in User Experience (UX) Design, with a strong focus on enterprise-level applications and complex domains.

• Proven track record of successfully delivering end-to-end design solutions for digital products, from initial research to final implementation.

Required Skills:

• User Research: Proficient in planning, conducting, and synthesizing qualitative and quantitative user research (e.g., interviews, surveys, usability testing, persona development).

• Interaction Design: Expertise in designing intuitive and efficient user interfaces, defining user flows, and creating wireframes and interactive prototypes.

• Prototyping: Skilled in using tools like Figma, Sketch, or InVision to create interactive prototypes for user testing and stakeholder review.

• Usability Testing: Experience in planning, executing, and analyzing usability tests to identify design flaws and gather actionable feedback.

• Design Systems: Ability to develop, maintain, and advocate for the use of design systems and style guides to ensure consistency and scalability.

• Data Analysis: Competence in interpreting user data, analytics, and metrics to inform design decisions and measure design effectiveness.

• User-Centered Design Principles: Deep understanding and practical application of user-centered design methodologies, including accessibility (ADA) and inclusive design.

• Communication Skills: Excellent verbal, written, and presentation skills, with the ability to effectively communicate design rationale and solutions to diverse audiences, including technical teams, business stakeholders, and executives.

Preferred Skills:

• Experience with specific enterprise software in the transportation or logistics industry (e.g., TMS, ELD, Fleet Management Software).

• Familiarity with agile development methodologies and cross-functional team collaboration in an agile environment.

• Understanding of front-end development principles (HTML, CSS, JavaScript) to ensure design feasibility and effective collaboration with engineers.

• Experience mentoring junior designers and contributing to team growth.

📝 Enhancement Note: The "Equivalent work experience catches our eye too" suggests a flexible approach to educational requirements, prioritizing demonstrable skills and experience. The emphasis on "accessibility and ADA guidelines" is crucial for enterprise software and compliance. The skill set clearly indicates a need for a well-rounded UX professional capable of strategic thinking and hands-on execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a minimum of 3-5 significant UX design projects, ideally from enterprise or complex domain environments.

• Each project should clearly articulate the problem statement, your role and contributions, the design process followed (research, ideation, prototyping, testing), key design decisions, and the measurable impact or outcomes achieved.

• Demonstrate proficiency in creating user flows, wireframes, interactive prototypes, and high-fidelity mockups.

• Include examples of how you've incorporated user research findings and usability testing feedback into design iterations.

Process Documentation:

• For each portfolio project, be prepared to discuss your specific design process, including how you identified user needs, defined requirements, collaborated with stakeholders, and iterated on solutions.

• Be ready to explain how you used data and metrics to inform your design decisions and measure the success of your solutions.

• Demonstrate an understanding of the full product development lifecycle and how UX design integrates with engineering and product management.

• Highlight your approach to advocating for the user and ensuring design feasibility and successful implementation.

📝 Enhancement Note: The requirement for a portfolio that details the process and impact is standard for senior design roles. For this specific role, a strong emphasis will be placed on how the candidate tackled complex enterprise problems, conducted user research relevant to the trucking/logistics industry, and used data to validate design decisions. Demonstrating an understanding of design systems and their role in streamlining development is also key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health Coverage: Fully paid healthcare, dental, and vision premiums for employees and eligible dependents.

• Wellness Programs: Gym membership benefits included.

• Financial Incentives:

  • One-time sign-on bonus.
  • Generous company contributions to a 401(k) plan.
  • Employee stock ownership opportunities after one year of employment.

• Work-Life Balance:

  • Competitive Paid Time Off (PTO) package.
  • Work-from-home opportunities available after an initial introductory period.

• Professional Development: Ongoing training and professional development opportunities, including a dedicated LEAD Program for aspiring leaders.

Working Hours:

• Standard full-time work week, typically 40 hours per week.

• Flexibility for work-from-home opportunities is available after the initial onboarding and introductory period, subject to team and business needs.

📝 Enhancement Note: The provided benefits are very attractive and suggest a company that invests heavily in its employees. The "fully paid healthcare premiums" and "employee stock ownership" are significant benefits. The "work from home opportunities after an introductory period" indicates a hybrid approach is possible post-onboarding. Salary estimation is based on standard industry data for a Senior UX Designer in the US Midwest, considering the company's apparent stability and comprehensive benefits.

🎯 Team & Company Context

🏢 Company Culture

Industry: Transportation and Logistics, Financial Services (Factoring)

Company Size: Approximately 500-1000 employees (based on typical descriptions of companies with multiple office towers and established operations since 1986).

Founded: 1986, indicating a stable, established company with a long history in its market.

Team Structure:

• The UX Designer will likely be part of a Product Development or Technology department.

• The team will include Product Managers, Engineers (front-end, back-end), UX Researchers, and potentially other Designers.

Methodology:

• The company emphasizes a strong community presence and a "winning culture" that prioritizes employees.

• They foster a culture of ownership, growth, and empowerment, encouraging employees to think and act like owners.

• Data-driven decision-making is implied through the analysis of user data and metrics for design improvement.

• Agile or hybrid development methodologies are likely employed to facilitate collaboration and iterative product development.

Company Website: shamrocktradingcorp.com

📝 Enhancement Note: Shamrock Trading Corporation operates in a unique intersection of financial services (factoring) and technology for the transportation and logistics industry. This dual focus suggests a need for designers who can understand complex financial transactions and operational workflows within trucking. The company's long history and "family of brands" imply a stable, growth-oriented environment with a strong emphasis on culture and employee development.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as "Senior," indicating a level of expertise and responsibility beyond entry or mid-level. It suggests the expectation of independent work, complex problem-solving, and potentially mentoring junior team members.

Reporting Structure: The Senior UX Designer will likely report to a UX Lead, Design Manager, Director of Product, or VP of Technology. They will work collaboratively with Product Managers and Engineering Leads.

Operations Impact: The Senior UX Designer's work directly impacts the usability and effectiveness of critical digital tools used by customers (fleet operators, drivers, logistics managers) and internal teams. By improving these tools, the designer contributes to increased operational efficiency, customer satisfaction, revenue generation (through better product adoption and retention), and potentially cost savings by reducing errors or support needs.

Growth Opportunities:

• Leadership Development: Potential to lead design initiatives, mentor junior designers, and contribute to strategic product decisions. The company's "LEAD Program for aspiring leaders" is a direct pathway for career advancement.

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX, such as user research methodologies, interaction design for complex enterprise systems, or building and managing design systems.

• Industry Expertise: Develop specialized knowledge within the trucking and logistics domain, becoming a go-to expert for UX challenges in this sector.

• Cross-Functional Mobility: Potential to move into Product Management roles or lead design efforts in other emerging areas of the company's portfolio.

📝 Enhancement Note: The "Senior" designation combined with the "LEAD Program" indicates a strong emphasis on developing internal talent for leadership roles. The role's impact is framed in terms of operational efficiency and customer satisfaction, which are key metrics for any GTM or operations-focused role.

🌐 Work Environment

Office Type: The description mentions "4 gorgeous towers on the East and West sides of Metcalf Ave." in Overland Park, suggesting a modern, well-equipped corporate campus environment.

Office Location(s): Overland Park, Kansas, with multiple offices throughout the U.S. The Overland Park location is highlighted as being within driving distance of Kansas City, offering access to city amenities.

Workspace Context:

• Collaborative Environment: The company promotes a collaborative atmosphere, evidenced by the need to communicate effectively with cross-functional teams and the mention of a "winning culture."

• Tools & Technology: Access to industry-standard design tools (Sketch, Figma, InVision, Adobe Creative Cloud) is expected, indicating a commitment to providing necessary resources for design work.

• Team Interaction: Opportunities for regular interaction with Product, Engineering, and other design professionals, fostering knowledge sharing and continuous learning.

Work Schedule:

• The standard work schedule is likely Monday to Friday, 40 hours per week.

• While the role is on-site, the mention of "work from home opportunities after an introductory period" suggests a potential for a hybrid work model to be negotiated or implemented post-onboarding.

📝 Enhancement Note: The description of the office space and location implies a professional, well-resourced corporate setting. The mention of "work from home opportunities after an introductory period" is a key detail for candidates seeking flexibility, suggesting a hybrid model is likely after the initial onboarding phase.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review applications and portfolios to assess initial fit.

• Hiring Manager Interview: A discussion focused on your experience, approach to UX design, and understanding of the role's requirements.

• Portfolio Review & Presentation: A dedicated session where you will present selected projects from your portfolio, explaining your process, design decisions, and outcomes. Be prepared to discuss your problem-solving approach and how you handle challenges.

• Cross-Functional Interview(s): Interviews with key stakeholders, such as Product Managers and Engineering Leads, to assess collaboration skills and technical understanding.

• Final Interview: Potentially with a senior leader (e.g., VP of Technology or Product) to discuss strategic fit and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best demonstrate your senior-level experience, problem-solving skills, and impact. Prioritize projects relevant to enterprise applications or complex domains if possible.

• Tell a Story: For each project, clearly articulate the business problem, user needs, your specific role and contributions, the design process, key decisions, and the measurable results or impact. Use visuals effectively.

• Focus on Process: Be ready to deep-dive into your design methodology, especially how you conducted research, iterated based on feedback, and collaborated with teams.

• Highlight Impact: Quantify results wherever possible (e.g., "improved conversion by X%", "reduced task completion time by Y%", "increased user satisfaction scores").

• Showcase Systems Thinking: If you have experience with design systems, highlight how you contributed to or utilized them.

Challenge Preparation:

• Be prepared for a potential design challenge, which might involve a short exercise to assess your problem-solving skills, design thinking, and ability to work under a time constraint.

• If a challenge is given, focus on understanding the prompt, clearly defining the problem, outlining your approach, and presenting your solution with clear rationale, even if it's a conceptual output.

• Practice articulating your thought process concisely and confidently.

📝 Enhancement Note: The interview process is standard for senior design roles. The emphasis on portfolio presentation and potential design challenges highlights the need for candidates to not only have strong design skills but also the ability to effectively communicate their process and impact. The company's focus on "employees first" and "award-winning culture" suggests that cultural fit will also be a significant factor.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping:

  • Figma: Expected to be a primary tool for UI design, prototyping, and collaboration.
  • Sketch: Potential secondary tool for UI design and prototyping.
  • InVision: Likely used for prototyping, collaboration, and design handoff.

• Graphic Design:

  • Adobe Creative Cloud Suite (Photoshop, Illustrator): For asset creation, image editing, and other graphic design tasks.

• Collaboration & Handoff:

  • Tools integrated with Figma/Sketch/InVision for design handoff to engineering.

Analytics & Reporting:

• User Analytics Platforms: Experience with tools like Google Analytics, Mixpanel, Amplitude, or similar platforms to track user behavior and product performance.

• Data Visualization Tools: Familiarity with tools like Tableau or Power BI could be beneficial for analyzing and presenting user data insights.

CRM & Automation:

• While not a primary focus for UX, understanding of how CRM systems (e.g., Salesforce) and marketing automation tools interact with user interfaces might be advantageous for context.

📝 Enhancement Note: The explicit mention of Figma, Sketch, and InVision indicates the core design software stack. Proficiency in these tools is essential. Familiarity with analytics platforms is also crucial for a data-driven UX designer.

👥 Team Culture & Values

Operations Values:

• User Advocacy: A core value, as stated, "Be the users advocate." This means prioritizing user needs, ensuring intuitive design, and championing user-centered principles in all decisions.

• Collaboration & Teamwork: The company culture emphasizes working together, with effective communication across Product, Engineering, and business stakeholders being critical.

• Growth & Empowerment: Employees are encouraged to think like owners, take initiative, and pursue personal and professional development.

• Innovation & Continuous Improvement: Staying current with industry trends and technologies to drive innovation in product design and user experience.

• Quality & Excellence: A commitment to delivering high-quality, impactful design solutions that enhance usability and satisfaction.

Collaboration Style:

• Cross-functional Integration: A highly collaborative style is expected, with close partnerships between UX, Product Management, and Engineering to ensure design alignment and successful implementation.

• Open Communication: Encouraging open dialogue, feedback exchange, and constructive critique to refine designs and processes.

• Data-Informed: Decisions are likely made based on a combination of user research, data analytics, and business objectives, fostering a rational and objective approach to problem-solving.

• Mentorship & Knowledge Sharing: A culture that supports mentorship and the sharing of best practices among team members.

📝 Enhancement Note: The explicit value "Be the users advocate" is a strong indicator of the company's design philosophy. The emphasis on growth, empowerment, and collaboration aligns with the description of their award-winning culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Domains: Understanding and designing for the intricate workflows and specific needs of the trucking and logistics industry requires significant learning and adaptation.

• Balancing User Needs with Business Goals: Effectively translating user requirements and business objectives into cohesive and viable design solutions can be challenging.

• Cross-Functional Alignment: Ensuring all stakeholders are aligned on design vision and priorities, especially in a large organization with multiple brands.

• Integrating Legacy Systems: Potentially working with or improving user experiences for existing systems that may have technical constraints or dated interfaces.

• Driving Adoption of New Designs: Convincing users and stakeholders of the value of design changes and ensuring successful adoption post-launch.

Learning & Development Opportunities:

• Deep Dive into Transportation/Logistics: Gaining specialized knowledge in a critical industry sector, which can lead to long-term career growth and expertise.

• Advanced UX Techniques: Opportunities to hone skills in areas like service design, advanced user research methodologies, and complex information architecture.

• Design System Leadership: Potential to take a leading role in the evolution and governance of the company's design system.

• Mentorship & Leadership: Developing leadership skills through mentoring junior designers and contributing to strategic product discussions.

• Company-Sponsored Programs: Leveraging the "LEAD Program" and other professional development opportunities to advance career trajectory.

📝 Enhancement Note: The challenges are typical for senior roles in specialized industries, emphasizing the need for adaptability and strong problem-solving skills. The growth opportunities are well-defined and align with the company's stated values of growth and empowerment.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Describe your process for taking a product from concept to launch. Walk me through a specific project where you applied user-centered design principles." Be ready to detail your research methods, ideation techniques, prototyping tools, and testing approaches.

• Problem Solving: "How do you approach a design problem when user needs conflict with business requirements?" Focus on your ability to find balanced solutions, conduct trade-off analyses, and communicate rationale.

• Collaboration: "Describe a time you had to influence stakeholders or a development team about a design decision. How did you handle pushback?" Highlight your communication, negotiation, and advocacy skills.

• Industry Specific: "What are some key UX challenges or opportunities you see in the trucking or logistics industry?" Research industry trends, common pain points for drivers/operators, and technological advancements.

Company & Culture Questions:

• "What do you know about Shamrock Trading Corporation and our place in the transportation/logistics industry?" Demonstrate that you've researched the company, its brands, and its mission.

• "How do you embody the value of 'being the user's advocate' in your design work?" Connect this to your personal design philosophy and past experiences.

Portfolio Presentation Strategy:

• Structure is Key: For each project, use a clear narrative: Problem -> Your Role -> Process -> Solution -> Outcome/Impact.

• Quantify Impact: Whenever possible, use data to demonstrate the success of your designs.

• Highlight Decisions: Explain why you made certain design choices, referencing user research, heuristics, or business goals.

• Be Prepared for Deep Dives: Expect questions about specific design choices, trade-offs, and challenges encountered.

• Showcase Versatility: Present projects that demonstrate a range of skills, from research to high-fidelity design.

📝 Enhancement Note: Preparation should focus on demonstrating senior-level thinking, strategic problem-solving, and a deep understanding of the UX process within a complex business context. Researching the trucking and logistics industry will be particularly beneficial.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the Dayforce portal.

• Curate Your Portfolio: Select 3-5 of your strongest projects that showcase your enterprise UX design experience, user research capabilities, and demonstrable impact. Ensure each project clearly outlines the problem, your role, process, solution, and outcomes.

• Tailor Your Resume: Highlight keywords and achievements directly relevant to UX design, user research, prototyping, design systems, and any experience in complex or regulated industries. Quantify your accomplishments where possible.

• Prepare Your Narrative: Practice articulating your design process, key decisions, and project outcomes concisely and confidently, especially for your portfolio presentation. Be ready to discuss your approach to user advocacy and cross-functional collaboration.

• Research Shamrock Trading Corporation: Understand their mission, brands, industry position, and company culture. Prepare thoughtful questions about the role, team, and company.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---