Senior Product UX/UI Designer

📍 Job Overview

Job Title: Senior Product UX/UI Designer

Company: Ciklum

Location: Bulgaria

Job Type: Full time

Category: Product Design / UX/UI Operations

Date Posted: 2026-04-23

Experience Level: 5-10 Years

Remote Status: Remote OK

🚀 Role Summary

• Drive end-to-end product design initiatives, from initial concept to high-fidelity UI, for B2C and B2B SaaS platforms and mobile applications.

• Lead user research, data analysis, and workshop facilitation to deeply understand user needs and business objectives, ensuring user-centricity in all design decisions.

• Develop and maintain robust design systems, ensuring consistency, scalability, and efficiency across all product interfaces.

• Collaborate closely with cross-functional teams, including product managers and developers, to translate complex requirements into intuitive and visually compelling user experiences.

• Actively participate in pre-sales activities, leveraging design expertise to articulate solutions and contribute to client engagement strategies.

📝 Enhancement Note: This role requires a Senior Product UX/UI Designer who will not only execute design tasks but also act as a strategic partner, influencing product direction and contributing to business development through design expertise. The "co-owner" mentality emphasizes a proactive and integrated approach to product development.

📈 Primary Responsibilities

• Take full ownership of design projects, acting as a co-owner to drive initiatives from conception through to successful implementation, ensuring alignment with business goals and user needs.

• Conduct comprehensive user research, data analysis, and facilitate workshops to uncover insights, define problems, and inform design strategies for B2C and B2B SaaS products and mobile applications.

• Produce detailed design artifacts, including personas, customer journey maps, wireframes, and high-fidelity UI designs, effectively communicating interaction and design ideas to clients and project teams.

• Champion user-centric design principles through strong communication and collaboration with cross-functional teams, advocating for design solutions and ensuring technical feasibility.

• Actively participate in pre-sales engagements, including budget and timing estimations, and demonstrating an understanding of client problems to propose effective design solutions.

• Optimize existing design and development workflows, particularly within an Agile framework, to enhance efficiency and collaboration between design and engineering teams.

• Mentor and inspire junior designers, sharing expertise in UI/UX methodologies, design systems, and user research to foster their professional growth and project contributions.

• Stay current with industry trends in design, technology, and user experience, proactively sharing knowledge and driving innovation within the product engineering team.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking, hands-on design execution, and leadership. The emphasis on "taking ownership," "gathering data, analyze, consult," and "pre-sales" indicates a senior-level role with significant client interaction and business impact.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for a Senior role, supplemented by a strong portfolio.

Experience: 5+ years of hands-on experience in UI/UX design, with a proven track record in product discovery, user research, wireframing, prototyping, and usability testing.

Required Skills:

• UI/UX Design Methodologies: Deep understanding of user research, user flows, wireframing, prototyping, and usability testing processes.

• Figma Proficiency: Expert-level skill in using Figma for creating visually appealing and functional UI designs.

• Design Systems Management: Strong understanding and practical experience in creating, maintaining, and scaling design systems for consistency and efficiency.

• Wireframe Interpretation: Ability to translate wireframes into high-fidelity, user-centered screen designs.

• Cross-Functional Collaboration: Proven experience working effectively within cross-disciplinary teams (product managers, developers, other designers).

• English Fluency: Fluent spoken and written English for effective client communication, workshop facilitation, and design articulation.

• Product Discovery: Experience in product discovery phases, identifying user needs and market opportunities.

• Feedback Integration: Natural ability to receive and incorporate feedback effectively to refine designs iteratively.

Preferred Skills:

• Domain Expertise: Experience in BFSI, Crypto, Retail, or iGaming industries.

• Product Focus: Specialization in SaaS, B2B Enterprise systems, or B2C platforms.

• Platform Experience: Familiarity with Web, mobile, and IoT platforms.

• AI Integration: Passion for and experience leveraging AI tools in the design process.

• Workshop Facilitation: Experience conducting and facilitating design workshops.

• Pre-Sales Acumen: Experience participating in pre-sales activities and client consultations.

• Front-end Knowledge: Understanding of front-end development technologies (HTML, CSS, JavaScript) to enhance collaboration with developers.

📝 Enhancement Note: The requirement for 5+ years of experience, coupled with the emphasis on owning projects, mentoring, and pre-sales involvement, solidifies this as a senior position. The preferred skills indicate a desire for candidates who can bring specialized industry knowledge and a forward-thinking approach (AI).

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 5+ years of professional UI/UX design work, with a strong emphasis on B2C and B2B SaaS products or mobile applications.

• Include detailed case studies demonstrating the end-to-end design process, from initial problem definition and user research through to wireframing, prototyping, UI design, and final implementation.

• Highlight experience in creating and maintaining Design Systems, providing examples of components, style guides, and how consistency was ensured across projects.

• Demonstrate proficiency in Figma, with examples of complex interfaces, interactive prototypes, and user flows created within the tool.

Process Documentation:

• Documented examples of user journey mapping and customer journey mapping to illustrate understanding of the user experience lifecycle.

• Workflow diagrams or process flows that showcase how you've optimized user interactions or internal design processes.

• Evidence of involvement in product discovery phases, outlining methodologies used to identify and validate product opportunities.

• Examples of how you have collaborated with developers and product managers, illustrating communication strategies and handoff processes.

📝 Enhancement Note: For a Senior Product UX/UI Designer role, a portfolio is critical. The emphasis should be on demonstrating strategic thinking, problem-solving abilities, and the impact of design decisions, not just visual aesthetics. The ability to articulate processes and collaborate effectively is as important as the final designs themselves.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product UX/UI Designers in Bulgaria with 5-10 years of experience, a competitive salary range is estimated to be between BGN 70,000 - BGN 110,000 gross per year. This estimate considers the cost of living in Bulgaria, the demand for senior design talent, and Ciklum's positioning as a custom product engineering company.

Benefits:

• Performance-Based Salary Reviews: Opportunities for salary increases tied to individual performance.

• Comprehensive Professional Development: Access to Udemy, certifications, and a tailored education path.

• Corporate Events: Participation in webinars, offline parties, and meetups for networking and team building.

• Internal Mobility Program: Opportunities for career advancement and movement within the company.

• Generous Paid Time Off: 25 paid days off annually, including 20 business days of vacation and 5 undocumented sick leave days.

• Health & Wellness: Additional health insurance and a 100% company-covered Multisport card, with family discounts.

Working Hours: 40 hours per week, with flexibility implied by the remote work option and emphasis on Agile processes, allowing for efficient workflow management.

📝 Enhancement Note: The provided salary range is an estimate based on general market data for Bulgaria and the specified experience level. Actual compensation will depend on the candidate's specific skills, experience, and negotiation. The benefits package is robust, emphasizing continuous learning and employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Custom Product Engineering. Ciklum operates within the dynamic tech landscape, focusing on engineering solutions that address complex business challenges for a diverse clientele, ranging from multinational corporations to scaling startups. This means exposure to various industries and cutting-edge technologies.

Company Size: Over 4,000 employees globally. This large size suggests a well-established organization with structured processes, diverse career paths, and a broad network of professionals, while the specific team in Bulgaria is rapidly growing, indicating an exciting startup-like environment within a larger entity.

Founded: The company has been operating for a significant period, expanding to Bulgaria in 2022. This implies a blend of established practices and a fresh, innovative approach in their newer delivery centers, fostering a culture that values learning, collaboration, and progress.

Team Structure:

• Cross-Functional Development Teams: Designers work within agile, multidisciplinary teams comprising product managers, developers, analysts, and other specialists.

• Reporting Structure: While not explicitly detailed, senior roles like this often report to a Design Lead, Head of Product, or CTO, with a clear hierarchy that supports mentorship and career progression.

• Collaboration Patterns: Emphasis on "One Team" culture, valuing collaboration, knowledge sharing, and open communication across all functions to engineer impactful solutions.

Methodology:

• Agile Processes: The design and development teams follow Agile methodologies, promoting iterative work, flexibility, and continuous improvement.

• Data-Driven Design: Encouragement to gather data and analyze insights to inform design decisions and measure impact.

• User-Centricity: A core principle of understanding and advocating for the user throughout the product development lifecycle.

Company Website: https://www.ciklum.com/ (Assuming based on domain_derived)

📝 Enhancement Note: Ciklum's culture appears to be a blend of a large, established tech company's resources and stability with the agility and innovation focus of a fast-growing startup, particularly in its Bulgarian operations. The emphasis on "One Team" and Agile practices suggests a collaborative and efficient work environment.

📈 Career & Growth Analysis

Operations Career Level: Senior Product UX/UI Designer. This level signifies a highly experienced individual contributor responsible for leading design initiatives, mentoring junior team members, and influencing product strategy. It involves a high degree of autonomy and responsibility for delivering complex design solutions.

Reporting Structure: Typically, a Senior Designer would report to a Design Manager, Head of Product, or a similar leadership role. They would also work closely with Product Owners and Engineering Leads on specific projects, acting as a key design voice within these cross-functional teams.

Operations Impact: The role has a direct impact on product success by ensuring intuitive, user-friendly, and visually appealing interfaces that drive user adoption, engagement, and satisfaction. This, in turn, contributes to business objectives such as increased conversion rates, customer retention, and market competitiveness. The involvement in pre-sales also means a direct impact on business acquisition.

Growth Opportunities:

• Leadership Development: Opportunities to mentor junior designers, lead design sprints, and potentially move into a Lead Designer or Design Manager role.

• Skill Specialization: Deepen expertise in specific domains (BFSI, Crypto, etc.) or platforms (SaaS, Mobile, IoT), or explore emerging areas like AI in design.

• Strategic Influence: Contribute to product strategy discussions, influence roadmap decisions, and take on more complex, high-impact projects.

• Continuous Learning: Access to extensive learning resources (Udemy, certifications) to stay at the forefront of design trends and technologies.

📝 Enhancement Note: The "Senior" title and responsibilities like mentoring and pre-sales involvement point to a role with significant growth potential, moving beyond execution to strategic contribution and leadership within the product development lifecycle.

🌐 Work Environment

Office Type: While the role is listed as "TELECOMMUTE" and "Remote OK," Ciklum has a physical presence, suggesting a hybrid or flexible work model may be available. The company emphasizes a "One Team" culture, which often thrives with opportunities for in-person collaboration, even if not mandatory.

Office Location(s): The primary work location is Bulgaria. Ciklum has a growing delivery center there, indicating a modern, collaborative workspace designed to foster innovation and team interaction. Specific office details would be available upon inquiry or during the interview process.

Workspace Context:

• Collaborative Environment: The "One Team" culture implies an environment that encourages open communication, brainstorming, and shared problem-solving among designers, developers, and product managers.

• Tools & Technology: Access to industry-standard design tools like Figma, and potentially other collaboration and project management software.

• Team Interaction: Opportunities for regular interaction with design peers, product teams, and potentially clients through virtual meetings, workshops, and possibly occasional in-person events.

Work Schedule: Standard full-time hours (40 hours/week) are expected, with an Agile workflow that may offer some flexibility in task management and daily scheduling, conducive to remote work arrangements.

📝 Enhancement Note: The remote-friendly nature combined with a growing Bulgarian presence suggests a modern work environment that balances flexibility with opportunities for team connection and collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess alignment with the role requirements and experience level.

• Portfolio Presentation & Discussion: A session where you present key case studies from your portfolio, detailing your process, problem-solving approach, design decisions, and the impact of your work. Be prepared to discuss your experience with Figma, design systems, and user research.

• Technical/Skills Assessment: Potential for a design challenge or a deep dive into specific design skills, such as wireframing, prototyping, or usability testing scenarios.

• Cross-Functional Team Interview: Meet with potential colleagues (Product Managers, Developers) to assess collaboration style, communication skills, and cultural fit within an Agile team.

• Final Interview: Discussion with senior leadership to evaluate strategic thinking, leadership potential, and overall fit with Ciklum's values.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 strong case studies that best represent your senior-level experience, focusing on B2B SaaS and mobile applications. Highlight projects where you had significant ownership and impact.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), key decisions made, challenges overcome, and the measurable outcomes or impact.

• Showcase Process, Not Just Polish: Demonstrate your understanding of the UX/UI process, including user research, wireframing, and iteration, alongside high-fidelity UI designs.

• Highlight Design Systems: If applicable, dedicate a section or case study to your experience with design systems, showing how you've built or contributed to them and ensured consistency.

• Be Ready for Figma Deep Dives: Prepare to discuss your Figma workflow, component usage, prototyping techniques, and collaboration features.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, improved task completion times, user satisfaction scores).

Challenge Preparation:

• Anticipate Design Problems: Be ready to tackle a design challenge that requires user research, ideation, wireframing, and UI design, often within a time constraint.

• Focus on Process: Even if time is limited, clearly articulate your thought process and the steps you would take to solve the problem.

• Communication is Key: Practice explaining your design rationale clearly and concisely, as if presenting to a client or product team.

• Consider Business Context: Think about how your design solutions align with business objectives and technical constraints.

📝 Enhancement Note: The interview process emphasizes practical application of design skills, strategic thinking, and collaborative abilities. A well-prepared portfolio that clearly articulates the design process and impact is crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, prototyping, and collaboration. Proficiency is essential.

• Design System Tools: Experience with tools or methodologies for creating and managing design systems (e.g., Storybook integration, component libraries within Figma).

• Prototyping Tools: Figma's built-in prototyping capabilities are key, but familiarity with other tools like InVision or Adobe XD might be beneficial.

Analytics & Reporting:

• User Research Platforms: Familiarity with tools for conducting surveys, interviews, and usability testing (e.g., UserTesting.com, SurveyMonkey, Maze).

• Analytics Tools (Indirect): While not a primary design tool, understanding how to interpret data from tools like Google Analytics, Mixpanel, or Amplitude can inform design decisions.

CRM & Automation:

• Project Management Software: Experience with Agile project management tools such as Jira, Asana, or Trello for task tracking and workflow management.

• Collaboration Platforms: Tools like Slack, Microsoft Teams for daily communication and team interaction.

📝 Enhancement Note: The primary technical requirement is deep proficiency in Figma. Understanding adjacent tools for user research, analytics interpretation, and project management is also key for effective collaboration within a product engineering environment.

👥 Team Culture & Values

Operations Values:

• Ownership: A strong sense of responsibility and acting as a co-owner of projects, driving them forward with initiative.

• Collaboration: Valuing teamwork, sharing thoughts, concerns, and advice to collectively polish solutions.

• Data-Driven Decision Making: Using data and analysis to understand problems and inform design strategies.

• Continuous Learning: Staying curious, hungry, and abreast of trends in design, technology, and user experience.

• User Empathy: A deep understanding and advocacy for user needs throughout the design process.

Collaboration Style:

• Cross-Functional Integration: Actively participating in discussions and workshops with product managers, developers, and other stakeholders to ensure holistic product development.

• Agile & Iterative: Embracing an iterative approach to design, with a willingness to adapt and refine based on feedback and testing.

• Knowledge Sharing: Openness to sharing insights, best practices, and mentorship within the design team and broader engineering organization.

📝 Enhancement Note: Ciklum emphasizes a proactive, collaborative, and growth-oriented culture. The ideal candidate will be someone who not only excels in their craft but also actively contributes to team dynamics and the overall product vision.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the complexities of aligning user desires with business objectives and technical constraints.

• Managing Stakeholder Expectations: Effectively communicating design decisions and managing feedback from diverse stakeholders, including clients.

• Rapidly Evolving Technologies: Staying current with advancements in design tools, AI, and user experience trends to maintain a competitive edge.

• Working Across Diverse Industries: Adapting design approaches and understanding requirements for various client industries (BFSI, Crypto, Retail, etc.).

Learning & Development Opportunities:

• Advanced Design Skill Development: Access to extensive online learning platforms (Udemy) and certification opportunities to deepen expertise in specific UX/UI areas or emerging technologies.

• Mentorship & Leadership: Opportunities to mentor junior designers and potentially step into leadership roles, guiding design strategy and team development.

• Exposure to Cutting-Edge Projects: Working on diverse, complex projects for global clients using modern technologies and methodologies.

• Networking: Participating in corporate events, meetups, and webinars to expand professional networks and learn from industry peers.

📝 Enhancement Note: The role presents challenges that are typical for senior design positions in a dynamic product engineering environment, offering significant opportunities for professional growth and impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you acted as a co-owner of a project. What was your approach and what was the outcome?" (Focus on initiative, responsibility, and impact.)

• "Walk us through a complex user research process you led. How did you gather data, analyze it, and translate insights into design decisions?" (Highlight methodology, critical thinking, and user advocacy.)

• "How do you approach building or maintaining a design system? What are the key challenges and how do you ensure its adoption and scalability?" (Demonstrate understanding of system design principles and practical implementation.)

Company & Culture Questions:

• "What interests you about Ciklum and our 'One Team' culture?" (Research Ciklum's values, mission, and recent projects.)

• "How do you stay updated on design trends and new technologies, especially AI?" (Share your learning habits and enthusiasm for innovation.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process, your solutions, and the results. Use a consistent framework.

• Highlight Figma Proficiency: Be ready to demonstrate specific Figma techniques, component usage, and prototyping features you employed.

• Emphasize Impact and ROI: Quantify the success of your designs whenever possible. Explain how your work contributed to business goals or user satisfaction.

• Prepare for Q&A: Anticipate questions about your design choices, challenges faced, and alternative approaches you considered. Be open and thoughtful in your responses.

📝 Enhancement Note: Interview preparation should focus on demonstrating ownership, strategic thinking, deep understanding of the design process, and strong collaborative skills, all supported by concrete examples from your portfolio.

📌 Application Steps

To apply for this Senior Product UX/UI Designer position:

• Submit your application through the provided Oracle Cloud link.

• Portfolio Customization: Tailor your portfolio to highlight projects most relevant to B2B/B2C SaaS and mobile applications, showcasing your Figma expertise and design system experience.

• Resume Optimization: Ensure your resume clearly articulates your 5+ years of experience, key skills (Figma, user research, design systems), and achievements using keywords from the job description.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your process, problem-solving, and the impact of your designs. Prepare for questions on collaboration, ownership, and industry trends.

• Company Research: Familiarize yourself with Ciklum's work, values, and the Bulgarian tech landscape. Understand their "One Team" culture and Agile methodologies.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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