Senior Graphic Designer – CCB Communications, Consumer Banking

📍 Job Overview

Job Title: Senior Graphic Designer – CCB Communications, Consumer Banking

Company: JPMorgan Chase & Co.

Location: Columbus, OH, United States

Job Type: Full time

Category: Creative & Media / Marketing / Art & Design

Date Posted: March 02, 2026

Experience Level: 6+ years

Remote Status: On-site

🚀 Role Summary

• Lead executive presentation design for Consumer & Community Banking (CCB) Communications, shaping visual design, structure, and storytelling for critical leadership forums and events.

• Translate complex narratives, data, and strategy into clear, persuasive, and visually refined executive presentations, leveraging strong narrative judgment and visual rigor.

• Create high-quality visual assets across presentations, web, video, social media, and email, with a primary focus on executive-level materials.

• Own the end-to-end design process from concept to delivery, ensuring alignment with communication goals, business priorities, and JPMorgan Chase brand standards.

📝 Enhancement Note: This role is specifically focused on the strategic application of graphic design principles within a corporate communications context, emphasizing the ability to distill complex information into executive-ready visual narratives. The primary tool mentioned is PowerPoint, but the core requirement is excellence in presentation design itself, indicating a need for strong conceptual and strategic thinking beyond software proficiency.

📈 Primary Responsibilities

• Serve as the lead executive presentation designer for CCB Communications, owning the visual design, structure, and storytelling of presentations for high-stakes leadership forums and internal/external events.

• Partner with communications strategists and business stakeholders to translate complex narratives, data, and strategy into clear, persuasive, and visually refined executive presentations.

• Shape presentation narratives through layout, hierarchy, pacing, and visual storytelling to support decision-making and audience understanding.

• Design high-quality visual assets across presentations, web, video, social media, and email, with executive presentations as the primary focus.

• Own the design process from concept through final delivery, ensuring alignment with communications goals, business priorities, and brand standards.

• Clearly articulate design rationale and visual recommendations to communications partners and executive stakeholders.

• Manage multiple concurrent projects and timelines, coordinating with freelance designers or external agencies as needed.

• Collaborate with communications, editorial, and creative partners on storyboards, presentation outlines, and production briefs for integrated communications efforts.

• Serve as a brand and design steward within CCB Communications, ensuring consistency with JPMorgan Chase brand guidelines.

• Advise stakeholders on presentation approach and execution, balancing clarity, speed, and executive expectations.

• Contribute to the evolution of executive presentation and visual storytelling standards within the Multimedia Center of Excellence (MMCoE), including the adoption of new tools and techniques.

📝 Enhancement Note: The responsibilities highlight a senior-level role requiring not just design execution but also strategic input, stakeholder management, and contribution to evolving design standards within a specialized internal "Center of Excellence." This implies a need for strong leadership potential and a proactive approach to process improvement and trend adoption within the design function.

🎓 Skills & Qualifications

Education:

Experience:

• 6+ years of professional design experience in an agency or corporate communications environment, with significant experience designing for executive audiences.

Required Skills:

• Strong command of visual storytelling, including narrative structure, information hierarchy, and executive-level polish.

• High proficiency in Microsoft PowerPoint as a primary presentation design tool.

• Proficiency in Adobe Creative Suite, including Illustrator and Photoshop.

• Exceptional visual design skills, encompassing layout, typography, composition, and color usage.

• Strong communication skills, with the ability to articulate design decisions and influence outcomes with senior stakeholders.

• Proven organizational and project management skills, with the ability to manage multiple priorities in a fast-paced, collaborative environment.

• Strong interpersonal and relationship-building skills, with comfort working across functions and levels.

Preferred Skills:

• Experience in financial services, technology, or highly regulated environments is a plus.

• Familiarity with digital, UX/UI, responsive design, and motion concepts is a plus.

• Ability to collaborate effectively with developers and motion partners is preferred.

• Experience with After Effects or Premiere is a plus.

📝 Enhancement Note: The emphasis on a portfolio demonstrating executive-level presentation design is critical. Candidates should curate their portfolio to prominently feature examples that showcase their ability to translate complex business information into clear, impactful visual narratives for senior leadership. Proficiency in PowerPoint is paramount, but a broader Adobe Creative Suite skill set is also expected, with motion graphics experience being a valuable differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is essential, specifically highlighting at least 3-5 examples of executive-level presentation design.

• Showcase presentations designed for high-stakes leadership forums, strategic reviews, or significant internal/external events.

• Demonstrate the ability to translate complex data, business strategy, and narratives into clear, persuasive visual stories.

• Include examples that illustrate strong information hierarchy, layout principles, typography, and color usage tailored for executive audiences.

Process Documentation:

• While not explicitly stated as a deliverable, the role implies a structured design process:
  • Conceptualization: Ability to understand stakeholder needs and communication objectives.
  • Storyboarding & Outlining: Collaborating on narrative structure and flow.
  • Visual Design & Execution: Applying design principles and brand standards within PowerPoint and Adobe Creative Suite.
  • Stakeholder Review & Iteration: Clearly articulating design rationale and incorporating feedback.
  • Final Delivery & Asset Management: Ensuring polished, on-brand final outputs.

📝 Enhancement Note: The portfolio requirement is central to this role. Candidates should be prepared to walk through their portfolio, explaining their design process, strategic thinking, and the impact of their visual solutions for executive audiences. The ability to articulate the "why" behind design choices, not just the "what," will be key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive health care coverage.

• On-site health and wellness centers.

• Retirement savings plan.

• Backup childcare assistance.

• Tuition reimbursement programs.

• Mental health support resources.

• Financial coaching services.

Working Hours:

• Standard full-time hours, typically 40 hours per week. The role requires adaptability to meet tight deadlines and shifting priorities, which may occasionally involve working beyond standard hours for critical project delivery.

📝 Enhancement Note: The provided salary range is an estimate based on industry benchmarks for similar roles in the specified location and experience level. JPMorgan Chase & Co. offers a competitive total rewards package, which may include base salary, potential commission-based pay, and/or discretionary incentive compensation, in addition to a comprehensive benefits package.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking)

Company Size: JPMorgan Chase & Co. is a global financial services firm with over 10,000 employees.

Founded: 2000 (as JPMorgan Chase & Co. through the merger of Chase Manhattan Corporation and J.P. Morgan & Co.)

Team Structure:

• The role is within the Consumer & Community Banking (CCB) Communications team, specifically part of the Multimedia Center of Excellence (MMCoE).

• This team likely comprises communications strategists, editorial specialists, brand experts, and other creative professionals.

• The Senior Graphic Designer will collaborate closely with these internal teams and potentially external agencies or freelance designers.

Methodology:

• The team emphasizes a data-driven approach to communications, using analytics to inform marketing campaigns and servicing messages.

• Workflow planning and optimization are crucial for delivering high-impact communications efficiently.

• Automation and efficiency practices are likely integrated where possible, though this role's core is human-centric design expertise.

• A strong focus on brand consistency and adherence to corporate guidelines is expected.

Company Website: https://www.jpmorganchase.com/

📝 Enhancement Note: As a large, established financial institution, JPMorgan Chase & Co. likely fosters a culture that values precision, compliance, and strategic execution. Within the CCB Communications team and the MMCoE, there's an expected emphasis on collaboration, creativity within established frameworks, and delivering high-quality, impactful materials for senior leadership and broad customer bases.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor / Specialist. This role is positioned as a senior contributor, leading specific design initiatives within executive presentation design.

Reporting Structure: The Senior Graphic Designer will report to a manager or director within CCB Communications, likely overseeing the Multimedia Center of Excellence. They will collaborate extensively with communications strategists, business stakeholders, and potentially other creative team members.

Operations Impact: The work directly impacts the clarity and persuasiveness of communications directed at executive leadership, influencing strategic decisions, internal alignment, and external perception of the Consumer Banking division. High-quality visual storytelling is critical for conveying complex information effectively and supporting the firm's strategic objectives.

Growth Opportunities:

• Specialization: Deepen expertise in executive presentation design, visual storytelling, and potentially motion graphics or advanced data visualization.

• Leadership: Transition into a Lead Designer role, managing projects, mentoring junior designers, or overseeing specific creative functions within the MMCoE.

• Cross-Functional Exposure: Gain broader experience within different CCB business lines or collaborate on integrated marketing campaigns.

• Skill Development: Opportunities to learn new design tools, techniques, and adapt to evolving communication platforms and strategies within the financial services industry.

📝 Enhancement Note: This role offers a clear path for growth within a specialized design function at a major corporation. The emphasis on "evolution of standards" suggests opportunities to contribute to strategic direction and process improvements within the MMCoE, paving the way for leadership opportunities.

🌐 Work Environment

Office Type: Corporate office environment. The role is based in Columbus, OH, at JPMorgan Chase's facility located at 1111 Polaris Pkwy.

Office Location(s): Columbus, Ohio.

Workspace Context:

• The role is on-site, implying a collaborative office setting.

• Expect a dynamic environment with frequent interaction with communications strategists, editorial teams, and business stakeholders.

• Access to corporate IT infrastructure, design software, and potentially internal creative resources.

Work Schedule:

• Standard full-time work week (approximately 40 hours).

• Flexibility may be required to meet critical deadlines for high-stakes presentations or events, potentially involving work outside of regular business hours. The emphasis is on delivering results in a fast-paced environment.

📝 Enhancement Note: Being on-site is crucial for this role, facilitating close collaboration with internal teams and stakeholders, which is vital for understanding complex briefs and iterating on designs for executive audiences. The fast-paced nature suggests a need for effective time management and the ability to thrive in a deadline-driven setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter review of resume and portfolio to assess alignment with core requirements.

• Hiring Manager Interview: Discussion focused on experience, skills, and alignment with the role's responsibilities, particularly executive presentation design.

• Portfolio Review: A dedicated session where the candidate presents their portfolio, discusses their process, and explains their design decisions for key projects. This is a critical stage to assess visual storytelling and strategic thinking.

• Skills Assessment/Case Study: A practical exercise or case study may be given to assess design thinking, problem-solving abilities, and proficiency with presentation software (e.g., creating a slide or series of slides based on a brief).

• Team/Stakeholder Interviews: Meetings with potential colleagues and key stakeholders to assess collaboration style, communication skills, and cultural fit within the CCB Communications team.

• Final Interview: Potentially with a senior leader for final approval.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest executive presentation design examples. Prioritize those demonstrating complex data translation, strategic narrative development, and high-stakes event delivery.

• Tell the Story: For each piece, explain the brief, your strategic approach, the challenges you faced, your design process, and the intended impact. Quantify results if possible (e.g., "presentation led to X decision").

• Showcase PowerPoint Mastery: Clearly demonstrate your advanced capabilities within PowerPoint, highlighting custom layouts, data visualization techniques, and effective use of visual elements.

• Highlight Visual Rigor: Emphasize your understanding of layout, typography, composition, and color theory as applied to executive communications.

• Brand Adherence: Be prepared to discuss how you maintained brand consistency and applied brand guidelines.

• Self-Critique: Be ready to discuss what you might do differently or how you would evolve a past project given new insights.

Challenge Preparation:

• Presentation Design Exercise: If a case study is provided, focus on understanding the core message and audience. Develop a clear narrative arc. Prioritize readability and impact over excessive flair. Use visual hierarchy effectively.

• PowerPoint Proficiency: Be ready to demonstrate advanced techniques, including custom master slides, sophisticated animations/transitions (if appropriate for the context), and effective data visualization within the tool.

• Problem-Solving: Anticipate questions about how you handle tight deadlines, challenging stakeholders, or complex information. Prepare concise, example-driven answers.

📝 Enhancement Note: The interview process heavily emphasizes the portfolio and the ability to articulate design strategy. Candidates should prepare to present their work as if they were pitching their design solutions to an executive audience, focusing on clarity, impact, and strategic rationale.

🛠 Tools & Technology Stack

Primary Tools:

• Microsoft PowerPoint: High proficiency required as the primary tool for executive presentation design. This includes advanced features for layout, graphics, data visualization, and master slides.

• Adobe Creative Suite:

  • Adobe Illustrator: Essential for creating custom graphics, icons, and illustrations.
  • Adobe Photoshop: Necessary for image editing, manipulation, and asset preparation.

• Adobe After Effects / Adobe Premiere (Plus): Familiarity or proficiency in these tools is a plus for potential motion graphics or video elements within presentations.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to this design role, but awareness of how communications are distributed (e.g., via internal platforms, email) might be useful.

📝 Enhancement Note: The core technical requirement is mastery of PowerPoint for presentation design, complemented by strong skills in Adobe Illustrator and Photoshop for asset creation. Any experience with motion graphics tools will be a significant advantage, indicating a broader capability in multimedia communication.

👥 Team Culture & Values

Operations Values:

• Excellence and Precision: A commitment to delivering high-quality, error-free work, especially critical for executive communications.

• Collaboration: Working effectively with diverse teams (communications, editorial, business) to achieve shared goals.

• Customer Focus: Understanding the needs of the audience (executives, stakeholders) and designing to meet those needs.

• Brand Stewardship: Upholding and advancing the JPMorgan Chase brand identity and guidelines.

• Innovation: Contributing to the evolution of design standards and exploring new visual storytelling techniques.

• Efficiency: Balancing creative output with speed and resourcefulness to meet deadlines.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with communications strategists, editorial teams, and business stakeholders to ensure design aligns with strategic objectives.

• Feedback-Driven: Open to constructive criticism and skillfully incorporating feedback from various levels of the organization.

• Proactive Communication: Clearly articulating design rationale, potential challenges, and recommendations to partners and executives.

• Team-Oriented: Contributing to a positive team environment within the MMCoE and CCB Communications, supporting colleagues and sharing knowledge.

📝 Enhancement Note: The culture likely values a blend of creative innovation and corporate discipline. Success will depend on the ability to be both a creative force and a reliable, strategic partner who can navigate a large corporate structure and deliver impactful visual solutions.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complexity: Condensing intricate financial data, strategic plans, and business narratives into easily digestible and persuasive visual formats for busy executives.

• Managing Stakeholder Expectations: Balancing diverse opinions and requirements from various senior stakeholders while maintaining design integrity and brand consistency.

• Tight Deadlines: Delivering high-quality work under pressure, often with short turnaround times for critical leadership forums or events.

• Evolving Communication Landscape: Adapting to new tools, platforms, and visual trends in executive communication while adhering to established corporate standards.

• Maintaining Brand Consistency: Ensuring all visual outputs align with the strict brand guidelines of a major financial institution.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to refine skills in data visualization, infographic design, and potentially motion graphics within the context of executive communications.

• Industry Exposure: Gaining deeper insight into the financial services industry and the strategic imperatives of consumer banking.

• Cross-Disciplinary Learning: Working closely with communications strategists and editorial teams to enhance storytelling and messaging capabilities.

• Mentorship: Potential to learn from senior design leaders within the MMCoE and contribute to mentoring junior designers.

• Tool Proficiency: Staying current with the latest features and best practices for PowerPoint and Adobe Creative Suite, and potentially exploring new design technologies.

📝 Enhancement Note: The challenges inherently present opportunities for growth. Successfully navigating these will build resilience, strategic thinking, and advanced problem-solving skills, making the candidate more valuable within the organization and the broader industry.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a presentation for a quarterly business review for senior leadership, focusing on translating complex financial performance data into actionable insights?" (Prepare to discuss narrative structure, data visualization techniques, and hierarchy.)

• "Describe a time you had to influence a stakeholder's design decision. What was your approach, and what was the outcome?" (Focus on communication, rationale, and collaborative problem-solving.)

• "How do you ensure your designs remain on-brand while also being innovative and engaging for an executive audience?" (Discuss balancing corporate guidelines with creative execution.)

Company & Culture Questions:

• "What do you know about JPMorgan Chase's Consumer & Community Banking division and its strategic priorities?" (Research recent company news, annual reports, and the CCB mission.)

• "How do you see your role contributing to the success of the CCB Communications Multimedia Center of Excellence?" (Connect your skills to the team's objectives.)

Portfolio Presentation Strategy:

• Lead with Impact: Start with your most compelling executive presentation examples.

• Context is Key: For each project, clearly state the client (internal business unit), the objective, the audience, and the challenge.

• Show Your Thinking: Explain the narrative arc you developed, the key visual elements you employed, and why you made specific design choices. Discuss how you visualized data.

• Demonstrate PowerPoint Mastery: Point out specific techniques or custom elements you created within PowerPoint.

• Highlight Collaboration: If applicable, mention how you worked with subject matter experts or other team members.

• Be Concise and Engaging: Keep your descriptions focused and delivered with confidence. Be prepared for detailed questions about your process and decisions.

📝 Enhancement Note: Expect a rigorous assessment of your portfolio and your ability to articulate your design process and strategic thinking. Practice presenting your work clearly and concisely, as if you were pitching your solutions to the executives who will see the final presentations.

📌 Application Steps

To apply for this Senior Graphic Designer position:

• Submit your application through the provided Oracle Cloud link.

• Curate Your Portfolio: Ensure your portfolio is up-to-date and prominently features your strongest executive presentation design work. Tailor it to highlight skills in visual storytelling, data visualization, and PowerPoint mastery.

• Optimize Your Resume: Highlight your 6+ years of relevant experience, specifically mentioning work with executive audiences, corporate communications, and proficiency in PowerPoint and Adobe Creative Suite. Quantify achievements where possible.

• Prepare Your Presentation Narrative: Practice walking through your portfolio, clearly explaining the context, your design process, and the strategic impact of your work for each piece. Be ready to articulate your design rationale confidently.

• Research JPMorgan Chase & CCB: Familiarize yourself with the company's mission, values, and the specific focus of the Consumer & Community Banking division and its communications efforts. Understand their brand identity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.