Product Manager, UX & Platform Experience

📍 Job Overview

Job Title: Product Manager, UX & Platform Experience

Company: OrderMesh

Location: Peru

Job Type: CONTRACTOR

Category: Product Management / UX Design

Date Posted: 2026-04-25T23:06:11.661

Experience Level: Mid-Level

Remote Status: Fully Remote

🚀 Role Summary

• Spearhead product strategy and drive end-to-end User Experience (UX) for Order Management platforms, ensuring scalability for millions of daily orders.

• Own the full UX lifecycle from user research and journey mapping to wireframing and high-fidelity prototyping, leveraging AI-powered tools for accelerated iteration.

• Translate merchant and stakeholder pain points into actionable design decisions, directly influencing product development and user satisfaction.

• Define and maintain a cohesive design system and interaction patterns, ensuring consistency and usability across the platform.

• Collaborate closely with engineering teams to ensure design fidelity and validate delivered features through hands-on QA and usability reviews.

📝 Enhancement Note: This role is positioned as a Product Manager with a significant emphasis on hands-on UX ownership, bridging the gap between product strategy and detailed user interface design. The requirement for AI-assisted design tools and a strong understanding of front-end fundamentals indicates a need for a technically adept and execution-focused individual who can operate with a high degree of autonomy, typical of a mid-level role within a lean, high-trust team environment. The focus on B2B/eCommerce platforms and complex data-dense workflows suggests a specialization within a niche but critical operational area of the supply chain and fulfillment industry.

📈 Primary Responsibilities

• Lead the definition and execution of product strategy for Order Management platforms, with a core focus on enhancing User Experience (UX) and platform usability.

• Conduct comprehensive user research, including merchant interviews and stakeholder consultations, to identify pain points and opportunities for workflow optimization.

• Develop and iterate on user flows, information architecture, wireframes, and high-fidelity prototypes using industry-standard tools and AI-assisted design technologies.

• Define, document, and maintain a robust design system, ensuring consistent application of UI components, interaction patterns, and accessibility standards across the platform.

• Translate UX designs into detailed specifications, annotated wireframes, and interaction guidelines for engineering teams, ensuring clear communication and accurate implementation.

• Perform hands-on quality assurance (QA) and usability reviews of delivered features to validate against UX intent and ensure alignment with product goals.

• Establish and track key usability metrics, such as task completion rates, error rates, and time-on-task, to drive data-informed continuous improvement of the user experience.

• Collaborate with cross-functional teams, including engineering, marketing, and operations, to ensure a unified product vision and seamless user journey.

• Manage the product roadmap with a UX-centric approach, balancing business priorities, technical feasibility, and the delivery of high-quality user experiences.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to UX, emphasizing direct involvement in research, design, and validation rather than purely strategic oversight. The expectation to leverage AI tools for rapid prototyping and spec generation points to a need for efficiency and speed in the product development cycle. Ownership of the design system and usability metrics underscores the importance of standardization and data-driven iteration, critical for scalable B2B platforms.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction, Design, Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 3 years of experience in Product Management with demonstrated, hands-on UX ownership and a proven track record of driving product development from concept to delivery.

Required Skills:

• Deep expertise in UX principles, including information architecture, interaction design, usability heuristics, and accessibility standards.

• Proficiency in Figma, including advanced features like auto layout, component libraries, variables, and complex prototyping capabilities.

• Hands-on experience with AI-powered design tools such as v0, Galileo AI, Uizard, or Relume for accelerated UI generation and iteration.

• Ability to effectively use AI assistants (e.g., Claude, ChatGPT) for generating user flows, stress-testing logic, drafting UX copy, and producing detailed specifications rapidly.

• Strong understanding of front-end development fundamentals (HTML, CSS, component-based architecture) to facilitate precise communication with engineering teams and ensure design fidelity.

• Proven experience conducting usability testing, synthesizing findings, and translating them into prioritized, actionable product improvements.

• Familiarity with usability testing tools such as Maze, Hotjar, or FullStory for data collection and analysis.

• Experience working with B2B and/or eCommerce platforms, with a solid understanding of complex, data-dense workflows and how to simplify them for users.

Preferred Skills:

• Background in UX Design or Frontend Engineering, providing a foundational understanding of design and development processes.

• Experience in building and maintaining design systems from the ground up, ensuring scalability and consistency.

• Familiarity with project management and roadmap tools such as Confluence, Jira, or Portfolio for delivery tracking and agile workflow management.

• Experience working within Scaled Agile Framework (SAFe) methodologies.

📝 Enhancement Note: The emphasis on Figma proficiency and AI-assisted design tools indicates a need for a candidate who is not only strategic but also highly tactical and proficient with modern design workflows. The requirement for front-end fundamentals suggests a role that requires a deeper technical understanding than a typical Product Manager, enabling better collaboration with engineers. Experience with B2B/eCommerce platforms is crucial for understanding the complexities of OrderMesh's target market.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a minimum of 3 years of product management experience with clear examples of direct UX ownership and impact on platform usability.

• Showcase case studies detailing the end-to-end UX process for at least two complex B2B or eCommerce platform features or products.

• Provide evidence of creating and maintaining design systems, including examples of component libraries, style guides, and their application across a product.

• Include examples of wireframes, annotated wireframes, high-fidelity prototypes, and detailed UX specifications created using Figma.

• Present case studies where AI-powered design tools were utilized to accelerate UI generation or explore design iterations, with quantifiable results if possible.

• Highlight experience in conducting user research and usability testing, with clear documentation of findings and how they informed design decisions and product improvements.

Process Documentation:

• Document workflow designs and optimization strategies for complex B2B platform features, focusing on user efficiency and error reduction.

• Detail the implementation and automation methods used for user experience enhancements, particularly those leveraging AI or advanced design tools.

• Provide examples of how usability metrics were established, tracked, and utilized to measure performance and drive continuous process improvement within a product lifecycle.

📝 Enhancement Note: The portfolio requirements are heavily skewed towards demonstrating practical, hands-on UX design and product management skills, especially with modern tools like Figma and AI. Candidates need to showcase their ability to translate research into tangible design artifacts and influence engineering through clear specifications. The emphasis on process documentation for workflow optimization and metric-driven improvement is critical for a role focused on operational efficiency within a platform context.

💵 Compensation & Benefits

Salary Range: As this is a contractor role in Peru, and specific salary information is not provided, a competitive rate would typically be determined based on the candidate's experience, the complexity of the role, and market rates for remote Product Managers with specialized UX skills in Latin America. Based on industry benchmarks for similar remote contract roles in the region, a potential range could be between $4,000 - $7,000 USD per month.

Benefits: As a contractor role, benefits are typically not provided directly by the company. However, common contractor benefits or advantages may include:

• Flexibility in work schedule and location.

• Opportunity to work on innovative projects with a global impact.

• Potential for long-term engagement based on performance and project needs.

• Direct contribution to a fast-growing, well-backed startup.

Working Hours: Approximately 40 hours per week, with flexibility to accommodate global team collaboration and project deadlines. Specific working hours may be adjusted based on the contractor's location in Peru and the needs of the OrderMesh team, likely aligning with core business hours for effective communication.

📝 Enhancement Note: Salary estimation is based on typical contractor rates for mid-level Product Managers with specialized UX skills in South America, considering fully remote work. The absence of traditional employee benefits is expected for contractor roles, with flexibility and project impact being key non-monetary advantages.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (SaaS, E-commerce Infrastructure, Supply Chain Management, Print-on-Demand Fulfillment). OrderMesh operates within the critical intersection of e-commerce, logistics, and manufacturing, providing a modern, API-first operating system for print-on-demand fulfillment. This industry is characterized by rapid growth, increasing complexity, and a strong demand for efficient, scalable technology solutions.

Company Size: OrderMesh is part of Taylor Corporation, a large, multi-billion-dollar global leader. While OrderMesh itself operates with "startup energy," its backing by a substantial enterprise provides stability and resources. This dual nature suggests a culture that values agility, innovation, and autonomy within a structured, compliant framework.

Founded: OrderMesh is a relatively new entity, leveraging the established foundation of Taylor Corporation. This implies a culture that is still evolving, with a strong emphasis on building foundational products and processes for future growth.

Team Structure:

• OrderMesh emphasizes small, high-trust teams with significant autonomy over architecture and product development.

• The reporting structure is likely lean and direct, allowing for quick decision-making and minimal bureaucracy.

Methodology:

• Data analysis and insights are crucial for understanding user behavior and platform performance, driving continuous improvement.

• Workflow planning and optimization are central to the mission of improving print-on-demand fulfillment.

• Automation and efficiency practices are key to the company's value proposition, replacing fragmented legacy systems with modern, API-first solutions.

Company Website: https://www.ordermesh.com/

📝 Enhancement Note: The company's positioning as "startup energy with enterprise backing" is a key cultural differentiator. This implies a dynamic environment where individual contributions are highly visible and impactful, supported by the stability and resources of a large corporation. The focus on building an "operating system" for a complex industry highlights a culture centered around problem-solving, innovation, and driving efficiency through technology.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Manager with a specialized focus on UX/Platform Experience. This role is designed for an individual who can operate independently, take ownership of significant product areas, and contribute directly to strategic product decisions, particularly concerning user interface and workflow design. It’s beyond an entry-level position, requiring demonstrated expertise and a track record of successful product delivery.

Reporting Structure: The Product Manager will likely report to a Senior Product Manager, Head of Product, or a similar leadership role within the OrderMesh product organization. They will work closely with engineering leads and potentially UX designers (though this role has significant hands-on UX responsibilities).

Operations Impact: This role has a direct and significant impact on OrderMesh's success by ensuring the platform is intuitive, efficient, and scalable. A superior UX directly translates to higher adoption rates, improved customer satisfaction, reduced support costs, and ultimately, increased revenue and market share in the competitive print-on-demand fulfillment space. By simplifying complex workflows, the Product Manager contributes to the operational efficiency of OrderMesh's clients.

Growth Opportunities:

• Specialization Advancement: Deepen expertise in UX for complex B2B platforms, AI-assisted design, and supply chain technology, potentially leading to Senior Product Manager or UX Lead roles.

• Leadership Development: Grow into managing product lines, mentoring junior team members, or taking on strategic product initiatives as the company scales.

• Cross-functional Exposure: Gain exposure to various aspects of the business, from engineering and design to sales, marketing, and operations within a large enterprise context (Taylor Corporation), opening doors to diverse career paths.

• Industry Expertise: Become a recognized expert in the print-on-demand fulfillment technology sector, a niche but growing area.

📝 Enhancement Note: The growth potential in this role is tied to the candidate's ability to demonstrate mastery of both product management strategy and hands-on UX execution, particularly within the specialized domain of supply chain technology. The unique structure of OrderMesh (startup within an enterprise) offers a blended growth path, allowing for both agile innovation and structured career progression.

🌐 Work Environment

Office Type: Fully Remote. This role is designed to be performed entirely from the contractor's location in Peru, offering maximum flexibility.

Office Location(s): While the role is remote, OrderMesh is headquartered in San Francisco, California, and is part of Taylor Corporation, which has a global presence. The primary operational focus for this role will be within the digital realm, irrespective of physical office locations.

Workspace Context:

• The remote nature fosters an environment of autonomy and self-direction, ideal for individuals who thrive on independent work and proactive problem-solving.

• Access to modern collaboration tools (e.g., Slack, Zoom, project management software) will be essential for communication and team integration.

• Opportunities for interaction will primarily be virtual, requiring strong communication skills and active participation in online meetings and discussions.

Work Schedule: The role requires approximately 40 hours per week. While there's flexibility inherent in remote work, adherence to agreed-upon core working hours will be necessary to ensure effective collaboration with team members across different time zones and to meet project deadlines. This schedule should accommodate the demands of defining and iterating on complex workflows and user experiences.

📝 Enhancement Note: The fully remote aspect is a significant factor, requiring candidates to be self-motivated and adept at virtual collaboration. The "workspace context" emphasizes the need for strong digital communication skills and proactive engagement within a virtual team structure.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, experience, and alignment with the role's core requirements, particularly regarding UX ownership and AI tool experience.

• Technical/Portfolio Review: A deeper dive session where candidates present their portfolio, showcasing specific case studies related to UX strategy, design execution, AI tool usage, and B2B/eCommerce platform experience. This stage will heavily focus on demonstrable skills in Figma, user research, and problem-solving.

• Product/UX Deep Dive: An interview focused on product strategy, UX principles, and how the candidate approaches complex workflow design and user problem-solving. This may include hypothetical scenarios or challenges related to OrderMesh's platform.

• Cross-functional/Team Interview: An interview with potential engineering or product team members to assess collaboration style, communication skills, and cultural fit within OrderMesh's high-trust, autonomous team environment.

• Final Interview: A discussion with senior leadership to finalize the assessment, discuss role expectations, and confirm alignment with company objectives.

Portfolio Review Tips:

• Highlight UX Ownership: Clearly articulate your direct contributions and decision-making in UX design, not just collaborative efforts. Use "I" statements for your actions.

• Showcase AI Tool Integration: Present specific examples of how you've used AI-powered design tools (v0, Galileo AI, Uizard, etc.) to accelerate your workflow, explore more options, or validate concepts. Quantify benefits if possible (e.g., "reduced iteration time by X%").

• Detail the Process: For each case study, walk through your UX process: user research methods, problem definition, ideation, wireframing, prototyping (Figma), user testing, and how feedback influenced the final design.

• Focus on B2B/Complex Workflows: Select projects that demonstrate your ability to handle data-dense, complex user interfaces common in B2B or enterprise software. Explain how you simplified these for the end-user.

• Demonstrate Figma Proficiency: Be prepared to navigate Figma during a screen share or discuss advanced features you've utilized (auto layout, components, variables, prototyping).

• Quantify Impact: Where possible, present metrics related to usability (e.g., improved task completion, reduced error rates, increased user satisfaction) that resulted from your UX work.

• Explain AI Assistant Usage: Be ready to discuss how you've used AI assistants like Claude or ChatGPT to speed up spec generation, draft copy, or brainstorm solutions.

Challenge Preparation:

• Be prepared for a potential design challenge or a product strategy scenario that requires you to outline a UX approach to a specific problem relevant to OrderMesh's platform.

• Practice articulating your thought process clearly and concisely, especially when explaining design decisions and trade-offs.

• Focus on demonstrating your ability to balance user needs with business objectives and technical constraints.

📝 Enhancement Note: The interview process emphasizes hands-on UX skills, portfolio demonstration, and the ability to leverage modern AI tools. Candidates should prepare to deep-dive into their past work, articulate their design process, and showcase their proficiency with Figma and AI in a practical manner.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, design system management, and detailed UX specifications. Proficiency beyond basic wireframing, including advanced features like auto layout, component libraries, and variables, is critical.

• AI-Powered Design Tools: Experience with tools like v0, Galileo AI, Uizard, or Relume is highly valued for accelerating UI generation and iteration.

• AI Assistants: Proficiency in using tools like Claude or ChatGPT for generating user flows, stress-testing logic, drafting UX copy, and producing detailed specifications.

Analytics & Reporting:

• Usability Testing Tools: Familiarity with platforms such as Maze, Hotjar, or FullStory for conducting usability tests, collecting user feedback, and analyzing user behavior data.

• Data Analysis Tools: While not explicitly stated, an ability to interpret data from usability testing and platform analytics to drive product decisions is expected.

CRM & Automation:

• Project Management Tools: Experience with tools such as Jira, Confluence, or Portfolio for roadmap planning, task tracking, and delivery management.

• Front-end Fundamentals: A strong understanding of HTML and CSS is crucial for effective communication with engineering teams and ensuring design fidelity.

📝 Enhancement Note: The technology stack is heavily oriented towards modern UX design and product development workflows, with a strong emphasis on Figma and AI-assisted tools. The requirement for front-end fundamentals underscores the need for a technically proficient candidate who can bridge the gap between design and development.

👥 Team Culture & Values

Operations Values:

• Innovation & Agility: Embracing new technologies and methodologies, particularly AI, to drive rapid product development and continuous improvement.

• Autonomy & Ownership: Fostering an environment where individuals have significant control over their work and are accountable for delivering results.

• Data-Driven Decisions: Utilizing metrics and user feedback to inform product strategy and design choices.

• Collaboration & Trust: Building strong working relationships within small, high-trust teams, and across departments.

• Efficiency & Scalability: A core focus on building robust, scalable solutions that optimize operational processes for clients.

Collaboration Style:

• Remote-First Communication: Leveraging digital tools for seamless communication, problem-solving, and knowledge sharing.

• Cross-functional Integration: Working closely with engineering, product, and other teams to ensure alignment and cohesive product development.

• Feedback-Rich Environment: Encouraging constructive feedback loops to refine designs and product strategies.

• Proactive Engagement: Taking initiative to identify and address potential issues or opportunities within product workflows.

📝 Enhancement Note: The culture values individuals who are proactive, autonomous, and adept at leveraging technology to solve complex problems. The emphasis on data-driven decision-making and cross-functional collaboration within a remote setting is paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging B2B Complexity with UX Simplicity: Translating intricate, data-dense print-on-demand fulfillment processes into intuitive and user-friendly interfaces.

• Rapid Iteration with AI Tools: Effectively integrating and leveraging AI-powered design tools to maintain speed and quality, while ensuring thoughtful design outcomes.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote, globally distributed environment.

• Balancing Stakeholder Needs: Navigating the diverse requirements of merchants, brands, marketplaces, and internal teams to deliver a universally effective platform experience.

• Establishing a Design System: Building and evolving a robust design system that supports rapid feature development and ensures consistency across a growing platform.

Learning & Development Opportunities:

• Advanced UX & AI Tool Mastery: Opportunities to become a leading expert in cutting-edge UX design techniques and AI-assisted product development tools.

• Supply Chain Technology Specialization: Deepening knowledge in the operational intricacies of modern fulfillment and logistics technology.

• Product Strategy and Roadmap Ownership: Gaining experience in strategic product planning and execution within a rapidly scaling tech company.

• Cross-functional Skill Development: Exposure to various business functions through collaboration with engineering, operations, and business development teams.

📝 Enhancement Note: The challenges are centered around the unique demands of B2B UX, the integration of new technologies like AI, and the complexities of a remote, fast-paced environment. Growth opportunities are focused on specialization, strategic product leadership, and broad business exposure.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex B2B workflow you've simplified through UX design. What was your process, what tools did you use (including AI), and what was the impact?"

• "How would you approach defining and implementing a design system for a platform like OrderMesh, balancing speed and consistency?"

• "Walk us through a scenario where user research uncovered a significant pain point. How did you translate that into actionable design recommendations and work with engineering?"

Company & Culture Questions:

• "What interests you about OrderMesh's mission to be the operating system for print-on-demand fulfillment?"

• "How do you define and measure 'good UX' in a B2B platform context?"

• "Describe your experience working in a 'startup energy with enterprise backing' environment. What are the advantages and potential challenges?"

Portfolio Presentation Strategy:

• Structure: Organize your portfolio by case study, clearly outlining the problem, your role, the process, the solution, and the impact.

• Highlight Your Role: Emphasize your direct contributions, especially your hands-on UX ownership and use of Figma and AI tools.

• Visuals: Use clear, high-quality visuals of your designs, wireframes, and prototypes. Annotate key design decisions.

• Storytelling: Narrate your projects, focusing on the user problem you solved and the value you delivered.

• Metrics: Quantify results wherever possible, especially usability improvements derived from your UX work.

• AI Integration: Be explicit about how AI tools were used and the benefits they provided.

📝 Enhancement Note: Interview preparation should focus on demonstrating practical UX skills, strategic thinking, and proficiency with modern design and AI tools. Candidates must be ready to articulate their process, showcase their portfolio effectively, and highlight their ability to thrive in a remote, collaborative, and innovation-focused environment.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link.

• Prepare your portfolio: Curate a selection of your strongest work that highlights your hands-on UX ownership, proficiency in Figma, and experience with AI-powered design tools. Ensure case studies clearly articulate the problem, your process, your solutions, and the impact achieved.

• Tailor your resume: Emphasize keywords related to Product Management, UX Design, Figma, AI-assisted design, B2B platforms, user research, and prototyping. Quantify achievements where possible.

• Practice your presentation: Rehearse walking through your portfolio, focusing on clearly explaining your UX process, design decisions, and how you leveraged tools like Figma and AI to achieve results. Be ready to discuss specific examples of improving complex workflows.

• Research OrderMesh: Understand their mission, the print-on-demand fulfillment industry, and their position as an API-first platform. Consider how your UX approach can contribute to their goals of efficiency and scalability.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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