Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Kody

Location: Hong Kong, Hong Kong S.A.R.

Job Type: FULL_TIME

Category: Product Design / UX/UI Design

Date Posted: 2026-04-27

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Design intuitive and engaging user experiences for a leading fintech startup specializing in payment solutions for the hospitality industry.

• Translate complex financial logic into simple, elegant, and user-friendly interfaces that address real-world merchant challenges.

• Own the end-to-end design lifecycle, from user research and information architecture to high-fidelity prototyping and visual design.

• Collaborate closely with product managers, engineers, and stakeholders to ensure design fidelity and successful implementation of innovative features.

• Contribute to the evolution of Kody's design system and best practices in a fast-paced, high-trust startup environment.

📝 Enhancement Note: This role is positioned as a Product Designer with a strong emphasis on UX/UI responsibilities, focusing on transforming complex fintech operations into user-friendly solutions. The "Impact Over Pixels" and "Solve 'Deep Water' Problems" sections strongly suggest a need for strategic thinking and problem-solving beyond mere visual aesthetics, indicating a high level of influence and ownership expected from the candidate.

📈 Primary Responsibilities

• Conduct in-depth user research to identify and deeply understand merchant needs, operational pain points, and customer journeys within the hospitality sector.

• Develop comprehensive information architecture, user flows, and wireframes to map out intuitive navigation and task completion paths.

• Create high-fidelity UI mockups and interactive prototypes for key product features, utilizing Figma to validate design concepts and gather crucial stakeholder and user feedback.

• Collaborate effectively with engineering teams throughout the development lifecycle, ensuring design specifications are accurately translated into the final product and maintaining design integrity.

• Play a key role in maintaining, evolving, and expanding Kody's design system, ensuring consistency and scalability as the product and team grow.

• Contribute to all aspects of the product design process, including visual design, interaction design, and motion design, to create cohesive and delightful user experiences.

• Participate actively in product strategy discussions, bringing a user-centered perspective to inform roadmap planning and feature prioritization.

• Champion design thinking and user advocacy within the broader product and engineering teams, fostering a culture of user-centricity.

📝 Enhancement Note: Responsibilities are inferred to include active participation in product strategy and a championing role for user-centricity, which are typical for designers in evolving fintech startups aiming for significant market impact. The emphasis on translating "dense financial logic" into simplicity suggests a need for deep analytical and problem-solving skills beyond standard UI design.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field is often preferred for roles requiring strong user research and problem-solving capabilities. Equivalent practical experience will also be considered.

Experience: A minimum of 2 years of professional experience in product design, UX design, or UI design within a commercial environment. Experience in a startup or fast-paced technology setting is highly valued.

Required Skills:

• Minimum 2 years of experience in product or commercial UX/UI design.

• Demonstrated expertise in Figma for designing user interfaces, creating wireframes, and building interactive prototypes.

• Strong user-centered design methodology, with a proven ability to conduct user research and translate findings into actionable design solutions.

• Solid problem-solving skills, with the capacity to dissect complex challenges and devise elegant, effective design solutions.

• Excellent communication and presentation skills, with the ability to clearly articulate design decisions, rationale, and user insights to cross-functional teams and stakeholders.

Preferred Skills:

• Experience with Webflow for website design and prototyping is a significant plus.

• Familiarity with design systems principles and experience contributing to or maintaining one.

• Proficiency in other design and prototyping tools (e.g., Sketch, Adobe Creative Suite, InVision).

• Experience in the fintech or hospitality industry, understanding the unique challenges and user needs of these sectors.

• Basic understanding of front-end development principles (HTML, CSS) to facilitate better collaboration with engineers.

• Experience with motion design to enhance user interaction and product polish.

📝 Enhancement Note: The requirement for "minimum 2 years experience" suggests this is not an entry-level role, and candidates should be prepared to showcase a portfolio demonstrating practical application of design principles and problem-solving. The mention of Webflow as a "plus" indicates it's a desirable but not strictly necessary skill, likely for marketing or landing page design aspects.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 significant product design projects.

• Projects should demonstrate a strong user-centered design approach, from initial research and problem definition to final UI and interaction design.

• Clear articulation of the problem statement, your role, the design process, key decisions, and the impact/outcomes of your work.

• Examples of wireframes, user flows, high-fidelity mockups, and interactive prototypes created using Figma.

Process Documentation:

• For each project, clearly outline the steps taken:

  • Research Phase: User interviews, surveys, competitive analysis, persona development.
  • Ideation & Design Phase: Information architecture, user journey mapping, wireframing, interactive prototyping, usability testing.
  • Iteration & Refinement: How feedback was incorporated, design revisions, and final UI design.
  • Collaboration: How you worked with product managers, engineers, and other stakeholders.

• Demonstrations of how you maintained or contributed to design systems and ensured design consistency.

• Evidence of how your designs addressed specific business goals or user pain points, ideally with quantifiable results if available.

📝 Enhancement Note: The emphasis on "Impact Over Pixels" and "Solve 'Deep Water' Problems" necessitates that portfolios must go beyond visual aesthetics. Candidates should be prepared to detail the why behind their design decisions, showcasing analytical thinking, user research methodologies, and measurable outcomes. A strong portfolio demonstrating a process for tackling complex, data-driven problems is crucial.

💵 Compensation & Benefits

Salary Range: Based on market research for Product Designers with 2-5 years of experience in Hong Kong, the estimated annual salary range is HKD 300,000 - HKD 500,000. This range accounts for the cost of living in Hong Kong, the fintech industry's compensation standards, and the specific demands of a startup environment requiring broad skill sets.

Benefits:

• Competitive salary and potential for equity options in a rapidly growing startup.

• Comprehensive health insurance coverage.

• Opportunities for professional development and continuous learning, including access to industry conferences and training.

• Generous paid time off and public holidays.

• Employee assistance programs.

• A dynamic and collaborative work environment with a talented, international team.

• Potential for career advancement as the company scales.

Working Hours: The standard working hours are typically 40 hours per week, Monday to Friday. However, Kody operates with a "bias for action" and "speed & autonomy," suggesting some flexibility may be available, provided project deadlines and team collaboration needs are met. Occasional work outside standard hours may be required to meet project milestones.

📝 Enhancement Note: Salary is an estimation based on industry benchmarks for Hong Kong. The company's emphasis on "Speed & Autonomy" implies that while a standard work week exists, results-oriented individuals might find flexibility, but also the expectation to deliver promptly. Equity options are a common benefit in startups of this growth stage.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech, focusing on payment solutions and point-of-sale systems for the hospitality industry. Kody operates at the intersection of financial technology and merchant services, aiming to simplify payment processing for brick-and-mortar businesses.

Company Size: As a rapidly expanding startup with strong investor backing, Kody likely falls into the "Small to Medium-sized Business (SMB)" category, potentially ranging from 50-200 employees. This size fosters a dynamic environment with opportunities for significant individual impact.

Founded: Kody is a startup, implying it was founded relatively recently, likely within the last 5-10 years, and is in a phase of rapid growth and scaling. This suggests a culture of innovation, agility, and a focus on building foundational processes.

Team Structure:

• The Product Design team is likely lean and integrated, working closely with Product Management and Engineering.

• Reporting structure: The Product Designer will likely report to a Head of Product, Design Lead, or a senior Product Manager, depending on the current organizational setup.

Methodology:

• Data-driven decision-making is crucial in fintech; expect to use analytics and user feedback to inform design choices.

• Agile development methodologies are likely employed, requiring iterative design and development cycles.

• A strong emphasis on user-centric design and continuous improvement is core to the company's philosophy.

Company Website: https://kody.com/

📝 Enhancement Note: The "Craft-First Culture" and "Elite Team" descriptions suggest a high bar for talent and a focus on quality. The "Impact Over Pixels" and "Speed & Autonomy" points indicate a culture that values initiative, efficiency, and direct contribution to business outcomes.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at an intermediate level, requiring 2-5 years of experience. It offers the opportunity to move beyond execution into more strategic design thinking and potentially lead design initiatives as the company grows. It's a foundational role within the product team.

Reporting Structure: The Product Designer will likely report to a Product Lead or Design Manager, working collaboratively within a cross-functional team comprising product managers and engineers. This structure allows for direct mentorship and exposure to product strategy.

Operations Impact: The Product Designer's work directly influences the usability and effectiveness of Kody's payment solutions, impacting merchant adoption, operational efficiency, and customer satisfaction. Successful designs can lead to increased revenue, reduced churn, and a stronger competitive advantage in the fintech market.

Growth Opportunities:

• Skill Specialization: Deepen expertise in fintech UX, payment flows, or user research methodologies.

• Leadership Potential: As the team grows, opportunities may arise to mentor junior designers, lead design sprints, or take ownership of larger product areas.

• Cross-Functional Exposure: Gain a deeper understanding of business strategy, engineering challenges, and market dynamics within the fintech and hospitality sectors.

• Impactful Projects: Contribute to the development of core features and new product lines that have a direct and measurable impact on the company's growth and success.

📝 Enhancement Note: The "elite team" and "craft-first culture" suggest that growth will be merit-based and tied to delivering high-quality, impactful work. The startup environment offers significant upside for individuals who can demonstrate leadership potential and a strong contribution to the company's success.

🌐 Work Environment

Office Type: The role is based in Hong Kong, working from Kody's Admiralty office. This implies a professional, collaborative office setting designed to foster teamwork and innovation.

Office Location(s): Admiralty, Hong Kong. This is a prime business district, suggesting accessibility via public transport and proximity to other business amenities.

Workspace Context:

• Collaborative Environment: The office is designed to encourage interaction, with spaces for team meetings, brainstorming sessions, and informal discussions.

• Tools & Technology: Expect access to modern design software (Figma), project management tools, and communication platforms essential for efficient collaboration.

• Team Interaction: Opportunities for daily interaction with colleagues from product, engineering, and potentially other departments, fostering a cohesive and integrated work experience.

Work Schedule: While a standard 40-hour work week is typical, the company's emphasis on "Speed & Autonomy" suggests a results-oriented culture. This may translate to some flexibility in daily hours, provided project deadlines and team integration needs are met. The focus is on delivering outcomes rather than strict adherence to time.

📝 Enhancement Note: The "Speed & Autonomy" and "Impact Over Pixels" ethos implies that the work environment values efficiency and proactive problem-solving. While professional, it's likely dynamic, with less bureaucracy than a large corporation.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, cultural fit, and interest in the role and company.

• Portfolio Review & Deep Dive: A session dedicated to walking through your portfolio. Be prepared to discuss your design process, rationale, problem-solving approach, and the impact of your work in detail. This is where you'll demonstrate your "Impact Over Pixels" philosophy.

• Technical/Skills Assessment: This might involve a design challenge (take-home or live) to evaluate your Figma skills, UX/UI thinking, and ability to translate requirements into design solutions. Alternatively, it could be a more in-depth discussion of specific design challenges you've faced.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess collaboration skills, communication clarity, and how you integrate with development teams.

• Final Interview: A conversation with senior leadership (e.g., Head of Product, CEO) to discuss strategic alignment, long-term vision, and cultural fit.

Portfolio Review Tips:

• Tell a Story: Structure your portfolio around projects that tell a compelling story of problem, process, solution, and outcome.

• Focus on Process: Clearly articulate how you arrived at your design solutions, emphasizing user research, iteration, and decision-making.

• Showcase Figma Expertise: Highlight complex prototypes, component usage, and any contributions to design systems within Figma.

• Quantify Impact: Whenever possible, present metrics or evidence of how your designs improved user experience, business goals, or operational efficiency.

• Tailor to Kody: Emphasize projects related to fintech, payments, B2B SaaS, or hospitality if you have them. Show you understand their domain.

Challenge Preparation:

• Understand the Domain: Research Kody's products, target market (merchants, hospitality), and competitors.

• Practice Figma: Ensure you are proficient with Figma's advanced features for rapid prototyping and design system implementation.

• Focus on Problem-Solving: For any design challenge, clearly define the problem, brainstorm solutions, and justify your chosen approach with user-centered principles and business objectives.

• Articulate Trade-offs: Be ready to discuss design trade-offs and the reasoning behind your choices, especially concerning speed, complexity, and user experience.

📝 Enhancement Note: The interview process is likely to be rigorous, focusing heavily on practical design skills, problem-solving, and cultural fit within a demanding startup environment. A well-prepared portfolio that showcases the ability to tackle complex problems and deliver tangible results is critical.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the core design tool, essential for UI design, wireframing, prototyping, and collaboration. Expertise is required.

• Webflow: A preferred, though not strictly required, tool for website design, prototyping, and potentially interactive elements.

• Design Systems: Experience with creating, maintaining, or contributing to design systems is highly valued for ensuring product consistency and scalability.

Analytics & Reporting:

• While not directly a designer's tool, familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) and understanding how to interpret data to inform design decisions is beneficial.

CRM & Automation:

• Not directly applicable to the Product Designer role, but understanding how design impacts user journeys within CRM or sales/support platforms can be advantageous.

📝 Enhancement Note: Figma is the non-negotiable primary tool. Proficiency in this software is paramount. Familiarity with Webflow and design system principles will significantly enhance a candidate's profile. Understanding analytics and user feedback tools demonstrates a data-informed approach to design.

👥 Team Culture & Values

Operations Values:

• Impact & Ownership: A strong drive to create meaningful impact and take ownership of projects from inception to completion.

• Craftsmanship & Quality: A commitment to high-quality design, attention to detail, and a "craft-first" approach.

• User-Centricity: A deep empathy for users and a dedication to solving their problems through intuitive design.

• Collaboration & Communication: Openness to feedback, clear articulation of ideas, and effective teamwork.

• Agility & Iteration: Willingness to adapt quickly, iterate on designs, and embrace change in a fast-paced environment.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be integral members of product teams, working seamlessly with product managers and engineers.

• Iterative Feedback Loops: A culture that encourages regular feedback exchange, design reviews, and collaborative problem-solving sessions.

• Knowledge Sharing: Openness to sharing design insights, best practices, and learnings across the team and company.

📝 Enhancement Note: The company values emphasize a blend of high standards ("Craft-First," "Elite Team") and a proactive, results-driven approach ("Impact Over Pixels," "Speed & Autonomy"). Candidates should demonstrate alignment with these values through their portfolio and interview responses.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complexity: The primary challenge will be to distill complex fintech processes and financial logic into simple, intuitive user experiences.

• Rapid Iteration: Working in a startup environment requires the ability to iterate quickly, adapt to changing requirements, and deliver designs under tight deadlines.

• Balancing User Needs with Business Goals: Finding the optimal balance between delivering exceptional user experiences and meeting aggressive business objectives.

• Scalability: Designing solutions that are scalable and can accommodate future product growth and feature expansion.

Learning & Development Opportunities:

• Fintech Specialization: Deepen understanding of payment systems, financial regulations, and the unique UX challenges within the fintech sector.

• Product Strategy Involvement: Gain exposure to product strategy, roadmap planning, and market analysis, contributing to higher-level product decisions.

• Design System Leadership: Opportunity to take a leading role in developing and governing the company's design system.

• Mentorship: Learn from experienced product and engineering professionals in a high-growth startup environment.

📝 Enhancement Note: The challenges highlight the need for a designer who is not only skilled but also strategic, adaptable, and comfortable with ambiguity. The growth opportunities are tied to the company's scaling trajectory and the candidate's ability to contribute beyond core design tasks.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex financial process. How did you approach simplifying it for the user?" (Focus on research, user flows, and simplification strategies.)

• "How do you balance user needs with business objectives when design constraints are tight?" (Discuss trade-offs, prioritization, and communication.)

Company & Culture Questions:

• "What interests you about Kody and our mission to revolutionize payment solutions?" (Research Kody's product and market position.)

• "How do you contribute to a 'craft-first' culture, and what does 'impact over pixels' mean to you?" (Align your answers with company values.)

Portfolio Presentation Strategy:

• Start with the "Why": Clearly articulate the problem you were solving and why it mattered to the user and the business.

• Show Your Process: Emphasize your user research, ideation, and iterative design steps. Use visuals of wireframes, user flows, and prototypes.

• Highlight Figma Skills: Demonstrate your proficiency with Figma by showcasing interactive prototypes and explaining how you used its features effectively.

• Focus on Outcomes: Conclude with the results of your design – how it solved the problem, what impact it had, and what you learned.

• Be Ready for Questions: Anticipate questions about your design decisions, challenges faced, and alternative solutions considered.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating how your design philosophy and process align with Kody's stated values of "Impact Over Pixels," "Solve 'Deep Water' Problems," and "Craft-First Culture." Be ready to discuss complex problems and your strategic approach to solving them through design.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate your ability to tackle complex problems, your user-centered design process, and your expertise in Figma. Prioritize projects with clear outcomes and measurable impact.

• Resume Optimization: Ensure your resume clearly outlines your 2+ years of UX/UI or product design experience, highlighting proficiency in Figma, problem-solving skills, and any relevant fintech or hospitality industry experience. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process and project rationale. Prepare to discuss specific examples of how you've translated complex requirements into intuitive solutions, especially in financial or operational contexts.

• Company Research: Thoroughly research Kody's mission, product offerings, and target market. Understand their competitive landscape and articulate why you are a good fit for their "fast-paced, evolving startup environment."

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.