Product Designer PL / SR (Presencial)

📍 Job Overview

Job Title: Product Designer PL / SR (Presencial)

Company: Uhuu

Location: [Location Not Specified - Assume São Paulo, Brazil based on "Presencial" and language]

Job Type: Full-Time

Category: Product Design / User Experience (UX) Operations

Date Posted: March 17, 2026

Experience Level: Mid-Level to Senior (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Lead end-to-end product design initiatives, from initial problem definition to final delivery, ensuring alignment with business objectives and user needs.

• Translate complex user requirements and business goals into intuitive, efficient, and user-friendly digital experiences.

• Drive product strategy by collaborating closely with Product Managers, engineers, and key stakeholders to influence the product roadmap and prioritize feature development.

• Develop a comprehensive range of design artifacts, including user flows, journey maps, wireframes, low and high-fidelity prototypes, and visual interfaces, leveraging Figma and emerging AI design tools.

• Champion a data-informed design process by conducting usability testing and analyzing user feedback to iterate and optimize product solutions.

• Maintain design integrity and consistency by adhering to and contributing to the company's Design System and established usability standards.

• Facilitate seamless product implementation through detailed design handoffs and quality assurance checks with the development team.

📝 Enhancement Note: The job title "Product Designer PL / SR (Presencial)" suggests a need for both Portuguese (PL) and Senior (SR) level capabilities, indicating a role with significant autonomy and potential for leadership in product design. The "Presencial" (On-site) requirement implies a collaborative, in-person work environment. Given the lack of specific location, and the Portuguese language, a major metropolitan area in Brazil is a strong assumption for the physical office. The role's focus on translating business needs, influencing roadmaps, and collaborating with PMs and engineers firmly places it within the GTM Operations and Product Operations sphere, emphasizing the strategic application of design principles to drive business outcomes.

📈 Primary Responsibilities

• End-to-End Product Design Leadership: Own the entire product design lifecycle, from initial problem discovery and user research to ideation, prototyping, and final implementation, ensuring a seamless and effective user experience.

• User-Centric Solution Development: Translate intricate business requirements and user needs into elegant, intuitive, and efficient digital product interfaces and functionalities that drive user adoption and satisfaction.

• Strategic Product Collaboration: Actively partner with Product Managers, Engineering teams, and various stakeholders to define project scope, meticulously prioritize deliverables, and significantly influence the long-term product roadmap.

• Design Artifact Creation: Produce a comprehensive suite of design deliverables including user flows, customer journey maps, wireframes, and both low and high-fidelity interactive prototypes, utilizing industry-standard tools like Figma and exploring AI-driven design solutions.

• Usability & Optimization: Design and execute user testing sessions to validate design hypotheses, gather critical feedback, and iteratively refine product solutions for optimal usability and effectiveness.

• Design System Governance: Ensure strict adherence to and active contribution to the company's Design System, maintaining visual and functional consistency across all product touchpoints and upholding best-in-class usability standards.

• Development Handoff & QA: Provide detailed design specifications and facilitate effective handoffs to the development team, performing rigorous quality control checks to ensure accurate implementation of the designed experience.

• Market & Innovation Analysis: Conduct thorough competitive benchmarking and market research to identify emerging trends, opportunities for product improvement, and innovative solutions that can enhance the user experience and business value.

📝 Enhancement Note: The responsibilities emphasize a holistic approach to product design, extending beyond UI to encompass strategic product input, user research, and cross-functional collaboration. This is typical for a Senior Product Designer role where influence and strategic thinking are as critical as execution. The inclusion of "product strategy," "influencing the roadmap," and "stakeholder collaboration" are strong indicators of a role deeply embedded in the Go-to-Market (GTM) operations and product development lifecycle.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for senior product design roles, demonstrating a foundational understanding of design principles and user-centered methodologies.

Experience: A minimum of 2-5 years of professional experience in digital product design, with a proven track record of successfully navigating all phases of the product development lifecycle, from discovery and ideation through to prototyping and final delivery.

Required Skills:

• Proven experience in digital product design, covering the full spectrum from problem discovery, user research, ideation, prototyping, to final delivery.

• Mastery of design and collaboration tools, including Figma, Figjam, and proficiency in leveraging AI tools for design enhancement.

• Demonstrated practical and consistent application of Design Systems principles and implementation.

• Strong strategic thinking capabilities, with the ability to balance user needs and business objectives effectively.

• Solid understanding of usability principles, information architecture, and hands-on experience conducting user testing.

• Excellent communication and interpersonal skills, essential for effective collaboration within multidisciplinary teams.

• Proactive and curious mindset, with a drive for continuous learning and innovation.

• Compelling storytelling ability to articulate complex design visions and solutions to diverse audiences.

Preferred Skills:

• Prior experience within the ticketing market or a related event industry.

• Familiarity with analytics tools such as Google Analytics for data-driven design decisions.

• Experience with user behavior analysis tools like Mouseflow.

• Understanding of product management frameworks and agile development methodologies.

📝 Enhancement Note: The "2-5 years" experience level aligns with a Mid-Level to Senior Product Designer, requiring a solid grasp of design processes and systems. The emphasis on strategic thinking, stakeholder collaboration, and influencing the roadmap points towards an operations-focused design role that contributes to broader GTM strategies. The preferred experience in the "ticketing market" provides valuable industry context for candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase 3-5 detailed product design case studies that illustrate your end-to-end process, from understanding the initial problem and conducting user research to ideation, prototyping, user testing, and final implementation.

• Problem/Solution Framing: Clearly articulate the specific business or user problem addressed in each case study, and how your design solutions directly tackled those challenges.

• Process Visualization: Visually represent your design process, including user flows, journey maps, wireframes, and interactive prototypes (links to live prototypes or well-documented walkthroughs are highly recommended).

• Metrics & Impact: Whenever possible, quantify the impact of your design solutions using relevant metrics such as conversion rate improvements, user satisfaction scores, task completion rates, or reduction in support tickets.

• Tool Proficiency Demonstration: Highlight your proficiency with key tools like Figma, Figjam, and any AI design tools used, showcasing your ability to leverage them effectively throughout the design process.

Process Documentation:

• Workflow Design: Provide examples of how you've designed and optimized user workflows to enhance efficiency and user satisfaction.

• System Implementation: Showcase experience in implementing and maintaining design systems, ensuring consistency and scalability across digital products.

• Performance Analysis: Demonstrate your ability to use data from tools like Google Analytics and user testing to inform design iterations and measure success.

📝 Enhancement Note: For a Product Designer role, especially at a mid-to-senior level, a robust portfolio is paramount. The emphasis here is on demonstrating not just aesthetic skills but also strategic thinking, problem-solving methodology, and the ability to drive measurable business outcomes through design, which is critical for operations roles.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level to Senior Product Designer in a major Brazilian city (e.g., São Paulo) with on-site requirements, the estimated annual salary range is R$ 90,000 - R$ 150,000 (Brazilian Real). This estimate considers 2-5 years of experience, the specific skill set, and the on-site nature of the role.

Benefits:

• Comprehensive Health Insurance (Plano de saúde)

• Dental Insurance (Plano odontológico)

• Birthday Day Off

• Mobility Aid (Auxílio mobilidade)

• Rotating Access to Alura Platform (online learning for tech and design)

• Orienteme Platform (mental health and well-being support)

• Gympass Platform (access to various fitness facilities)

• Discount on Events (Desconto em Eventos)

Working Hours: The role is full-time, typically structured around a 40-hour work week, with potential for some flexibility depending on project needs and team collaboration. Standard business hours in Brazil generally fall between 9:00 AM and 6:00 PM, with a lunch break.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for this role and experience level in Brazil. The benefits listed are directly from the provided data and are highly attractive for tech and design professionals. The "Presencial" nature of the role implies standard office working hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on the ticketing and event management sector. Uhuu operates within the digital platform space, connecting event organizers with attendees.

Company Size: [Company Size Not Specified - Assuming a growing tech company, likely 50-250 employees based on the structured benefits and hiring pace.] A medium-sized company typically offers a balance between established processes and the agility to implement new ideas, fostering a dynamic environment for operations professionals.

Founded: [Company Founded Date Not Specified - Assuming a relatively modern tech company, likely founded within the last 5-15 years, given the industry focus and digital platform nature.] This suggests a company culture that is likely innovative, fast-paced, and adaptable to market changes and technological advancements.

Team Structure:

• Cross-functional Pods: The Product Design team likely operates within cross-functional pods or squads, working closely with Product Managers, Engineers, and potentially Marketing or Sales roles on specific product features or initiatives.

• Reporting Hierarchy: The Product Designer will likely report to a Design Lead, Head of Product, or a Product Manager, with a clear line of reporting for project priorities and career development.

• Collaborative Environment: Expect a strong emphasis on collaboration, with regular design critiques, brainstorming sessions, and knowledge-sharing activities to foster innovation and collective problem-solving.

Methodology:

• Agile Development: The company likely employs agile methodologies (e.g., Scrum, Kanban) for product development, requiring designers to be adaptable and responsive to iterative feedback and changing priorities.

• Data-Informed Design: Decision-making will be a blend of qualitative insights (user research, usability testing) and quantitative data (analytics, user behavior metrics).

• Design Thinking Principles: The approach to problem-solving will likely be rooted in design thinking, emphasizing empathy, ideation, prototyping, and testing to create user-centered solutions.

Company Website: https://uhuu.com

📝 Enhancement Note: The company's focus on ticketing and events suggests a dynamic industry with a need for seamless user experiences to drive sales and engagement. The "Presencial" aspect indicates a culture that values in-person collaboration, which can be a significant factor for operations roles that thrive on direct communication and team synergy.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level to Senior Product Designer level. It requires a solid foundation in design principles and processes, coupled with the ability to work autonomously, influence product direction, and mentor junior designers if applicable. The "SR" in the title explicitly points to senior-level expectations.

Reporting Structure: The Product Designer will likely report to a Design Manager, Head of Product, or a Senior Product Manager. They will be an integral part of cross-functional product teams, collaborating daily with engineers and product stakeholders.

Operations Impact: The role's impact is significant, directly influencing user acquisition, engagement, conversion rates, and overall customer satisfaction through intuitive product design. Effective design operations contribute to smoother GTM execution by ensuring a high-quality, user-friendly product that meets market demands and business objectives.

Growth Opportunities:

• Design Specialization: Opportunity to deepen expertise in specific areas of product design, such as UX research, interaction design, or visual design.

• Leadership Track: Potential to move into a Senior Product Designer role with increased strategic influence, mentorship responsibilities, or even a Design Lead or Manager position as the company grows.

• Cross-functional Advancement: Experience gained in product strategy and roadmap influence can open doors to Product Management or GTM strategy roles.

• Skill Development: Continuous learning fostered through access to platforms like Alura and internal knowledge-sharing sessions, enabling growth in areas like AI-assisted design, advanced prototyping, and data analytics.

📝 Enhancement Note: The "SR" designation indicates a clear path for growth into more senior or leadership roles within the design function or related product/GTM operations. The emphasis on influencing roadmaps and collaborating with PMs suggests that this role is more than just execution; it's about strategic contribution.

🌐 Work Environment

Office Type: The "Presencial" designation indicates a traditional office environment. This likely includes a modern, collaborative workspace designed to foster teamwork and innovation, common in tech companies.

Office Location(s): While not specified, given the Portuguese language and "Presencial" requirement, the office is likely situated in a major Brazilian metropolitan area, such as São Paulo, which is a hub for tech and design talent.

Workspace Context:

• Collaborative Spaces: Expect open-plan areas, meeting rooms, and potentially dedicated design studios to facilitate brainstorming, critiques, and team collaboration.

• Technology & Tools: The workspace will be equipped with the necessary hardware and software for design work, including access to Figma, AI tools, and other relevant digital platforms.

• Team Interaction: Frequent opportunities for face-to-face interaction with product managers, engineers, and fellow designers, promoting a strong sense of team cohesion and efficient communication.

Work Schedule: The role requires a full-time commitment, typically adhering to standard business hours (e.g., 9 AM to 6 PM, Monday to Friday). While the on-site nature implies a structured schedule, tech companies often offer some degree of flexibility to accommodate project deadlines and individual work styles, provided core collaboration hours are met.

📝 Enhancement Note: The "Presencial" requirement is a key differentiator, suggesting a company culture that values direct interaction and team presence. This is crucial for operations roles that often rely on spontaneous collaboration and strong interpersonal dynamics.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and digital portfolio to assess your experience, skills, and cultural fit. Be prepared to highlight projects that demonstrate your end-to-end design process and impact.

• Design Challenge/Case Study Presentation: You may be asked to present a detailed case study from your portfolio, walking interviewers through your problem-solving approach, design decisions, and the outcomes achieved. Alternatively, a practical design challenge may be provided to assess your skills in real-time.

• Technical & Behavioral Interviews: Interviews with Product Managers, Engineers, and potentially other Designers to discuss your technical proficiency, understanding of design principles, problem-solving abilities, and how you handle collaboration and feedback.

• Stakeholder/Leadership Interview: A final interview with a senior leader (e.g., Head of Product, Design Lead) to assess strategic thinking, alignment with company values, and overall fit for the role and team.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects that showcase your end-to-end design process and impact.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, your key design decisions, and the measurable results. Use visuals effectively.

• Highlight Operations Impact: Emphasize how your designs solved business problems, improved user engagement, or contributed to revenue goals. Quantify impact with metrics whenever possible.

• Demonstrate Tool Proficiency: Show examples of your work within Figma, and mention how you've leveraged AI or other tools to enhance your workflow.

• Be Ready to Discuss: Prepare to answer in-depth questions about your design choices, trade-offs you made, and how you collaborated with stakeholders.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully understand the brief, target users, and business objectives. Ask clarifying questions.

• Structure Your Approach: Outline your process clearly – research, ideation, sketching, wireframing, prototyping, and testing.

• Focus on Rationale: Be prepared to explain why you made certain design decisions, linking them back to user needs and business goals.

• Time Management: Practice completing design tasks within a timed environment, prioritizing key deliverables.

📝 Enhancement Note: The emphasis on portfolio presentation and case studies is critical for product design roles, especially those with an operational slant where demonstrating tangible business impact is key. The interview process is structured to evaluate both creative and strategic capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency is a must.

• Figjam: For whiteboarding, brainstorming, and collaborative ideation.

• AI Tools: Emerging tools for design assistance, content generation, or workflow automation. Familiarity with current trends is beneficial.

• Prototyping Tools: Figma's built-in prototyping capabilities, or potentially others like InVision or Adobe XD if used.

Analytics & Reporting:

• Google Analytics: For understanding user behavior, tracking conversions, and measuring product performance.

• Mouseflow: User behavior analytics tool for heatmaps, session recordings, and form analytics.

CRM & Automation:

• While not directly a design tool, understanding how product design integrates with CRM (e.g., Salesforce, HubSpot) and marketing automation platforms can be beneficial for GTM alignment.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The inclusion of analytics tools like Google Analytics and user behavior tools like Mouseflow highlights the data-driven nature of this design role, which is a hallmark of effective operations.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs as the primary driver of product development.

• Collaboration: Valuing teamwork, open communication, and cross-functional partnerships to achieve shared goals.

• Data-Driven Decisions: Utilizing data and insights to inform design choices and measure the impact of solutions.

• Innovation & Curiosity: Encouraging exploration of new ideas, technologies, and approaches to continuously improve the product and user experience.

• Efficiency & Effectiveness: Striving for streamlined processes and impactful design solutions that deliver tangible business value.

Collaboration Style:

• Cross-functional Integration: Active participation in product teams, working closely with engineering and product management to ensure design is integrated throughout the development lifecycle.

• Constructive Feedback: An environment where constructive criticism is welcomed and used for continuous improvement of designs and processes.

• Knowledge Sharing: Regular sharing of learnings, best practices, and insights within the design team and across other departments to foster a learning culture.

📝 Enhancement Note: The emphasis on data-driven decisions and efficiency aligns perfectly with operations values. A collaborative style is essential for a role that bridges product, engineering, and potentially GTM functions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Navigating competing priorities and feedback from various stakeholders (users, product, business, engineering) to arrive at the optimal design solution.

• Rapid Iteration in a Dynamic Market: Adapting quickly to market changes within the ticketing and event industry, requiring agile design processes and continuous learning.

• Integrating AI into Design Workflows: Effectively incorporating new AI design tools and methodologies to enhance productivity and creativity without compromising design quality or user experience.

• Maintaining Design System Scalability: Ensuring the design system remains robust, up-to-date, and scalable as the product and company grow.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to learn and apply cutting-edge UX research, interaction design, and visual design methodologies.

• Industry Exposure: Gaining deep insights into the ticketing and event industry, understanding its unique operational challenges and user behaviors.

• Mentorship: Potential to be mentored by senior designers or product leaders, and to mentor junior members of the team, developing leadership skills.

• Tool Proficiency: Continuous learning and mastery of design and analytics tools, including staying abreast of new AI capabilities in the design space.

📝 Enhancement Note: The challenges highlight areas where a proactive and strategic designer can demonstrate value, while the growth opportunities point to a supportive environment for professional development within the operations and design fields.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements for a product feature. How did you approach it, and what was the outcome?" (Focus on negotiation, prioritization, and communication skills.)

• "How do you stay updated on the latest design trends and technologies, especially AI tools, and how have you integrated them into your workflow?" (Demonstrate continuous learning and a proactive approach.)

Company & Culture Questions:

• "What excites you most about Uhuu and the ticketing/event industry?" (Show genuine interest and research into the company and market.)

• "How do you approach collaboration with engineers and product managers? Describe a challenging collaboration and how you navigated it." (Assess teamwork and communication skills.)

Portfolio Presentation Strategy:

• Structured Narrative: For each project, follow a clear story: Problem -> Your Role -> Process -> Solution -> Impact.

• Visual Emphasis: Use mockups, prototypes, and process diagrams to illustrate your work effectively.

• Quantify Impact: Clearly state the metrics and results achieved by your design. If exact numbers aren't available, use strong qualitative statements backed by user feedback.

• Highlight Operations Alignment: Frame your contributions in terms of business value, user acquisition, engagement, or operational efficiency improvements.

📝 Enhancement Note: Preparing for these types of questions will demonstrate not only design skill but also an understanding of the strategic and operational aspects of product development.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Uhuu Teamtailor platform.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating end-to-end product design, strategic thinking, and quantifiable impact. Focus on case studies relevant to user experience and business objectives.

• Resume Optimization: Ensure your resume clearly articulates your experience with Figma, Design Systems, user testing, and cross-functional collaboration. Use keywords from the job description and operations industry terms.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your problem-solving process, design rationale, and the business outcomes of your work. Prepare to discuss your experience with collaboration and data-driven design.

• Company Research: Thoroughly research Uhuu, its products, its presence in the ticketing market, and its company culture. Understand their mission and how your design skills can contribute to their operational success and GTM strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.