Product Designer – Digital Identity (EUDI) – Remote-First

📍 Job Overview

Job Title: Product Designer – Digital Identity (EUDI) – Remote-First Company: Epi Company Location: Remote-First (with presence in Brussels, Paris, Berlin, Amsterdam, Madrid) Job Type: Full-Time Category: Product Design / User Experience (UX) / Digital Identity Date Posted: February 19, 2026 Experience Level: Mid-Senior Level (6+ years) Remote Status: Remote-First

🚀 Role Summary

• Spearhead the design and delivery of user interface flows for next-generation digital identity infrastructure, focusing on the European Digital Identity (EUDI) framework and the Wero digital wallet.
• Translate complex regulatory, trust-based, and security requirements into intuitive, human-centered, and accessible digital experiences for millions of European users.
• Lead the conception, prototyping, and specification of critical identity journeys, ensuring design continuity and quality across multiple project phases from prototyping through to rollout.
• Act as the primary design reference for digital identity within the organization, collaborating closely with Product, Engineering, Research, and Content Design teams in a remote-first, cross-functional environment.

📝 Enhancement Note: This role is pivotal for establishing EPI's digital identity offering, requiring a blend of strong UI/UX craft, systems thinking, and the ability to navigate ambiguity in a regulated financial services environment. The "Remote-First" designation implies a need for strong self-direction and asynchronous communication skills, balanced with quarterly in-person collaboration.

📈 Primary Responsibilities

• Conceive, design, and deliver implementable user interface flows and interactive prototypes for world-class payment and digital identity experiences.
• Present and defend product design recommendations and core experience principles to a diverse range of senior stakeholders, including EPI leadership, member banks, and merchant partners.
• Serve as the central point of contact for the EUDI European Digital Identity experience, collaborating closely with UX and Product partners to ensure solutions are fast, reliable, dynamic, and empowering.
• Translate complex identity, trust, regulatory, and privacy requirements into clear, usable, and secure interfaces, ensuring adherence to AA accessibility standards.
• Nurture mutually respectful and collaborative relationships with EPI colleagues and extended partner teams across Europe, fostering a shared understanding of design goals.
• Champion and contribute to inclusive and accessible design practices across all identity solutions, ensuring broad usability and adoption.
• Provide design continuity and ensure experience quality as the identity roadmap progresses from prototype to pilot, integration within Wero, and broader rollout.

📝 Enhancement Note: The responsibilities highlight a need for strong advocacy skills, the ability to communicate complex design decisions to varied audiences, and a proactive approach to problem-solving in a nascent and evolving digital identity landscape.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a strong portfolio demonstrating equivalent experience and expertise in Product Design, UX/UI Design, or a related field is essential.

Experience:

• 6+ years of experience as a Product Designer within a product-led organization, with a proven track record of successfully guiding complex digital products from initial concept through to launch and iteration.
• Demonstrated experience in translating abstract, regulatory, and trust-based requirements (e.g., digital identity, authentication, consent management, privacy controls) into intuitive, human-centered solutions.
• Proven experience in designing for regulated environments, with a solid understanding of financial services, fintech, or similar sectors being a significant advantage.
• Experience building digital products to WCAG 2.1 AA accessibility standards.
• Experience in payments, financial services, or fintech environments is considered a plus.
• Experience working in distributed or multi-market teams is considered a plus.

Required Skills:

• Product Design Craft & Systems Thinking: Advanced UI design skills, end-to-end product design expertise, and a strong ability to maintain clear, well-structured design artifacts and documentation.
• Figma Proficiency: Advanced proficiency in Figma for wireframing, prototyping, and high-fidelity design.
• Designing in Regulated & Trust-Critical Environments: Ability to translate abstract, regulatory, and trust-based requirements into intuitive, user-centered solutions.
• Research & Evidence-Based Decision Making: Qualitative and quantitative research capabilities; ability to leverage research insights and data to inform design decisions.
• Collaboration, Communication & Stakeholder Management: Strong communication skills for explaining design decisions to technical and non-technical stakeholders; experience managing senior leaders and external partners; highly collaborative mindset.
• Languages: Fluent English (C1/C2 level required).

Preferred Skills:

• Experience in payments, financial services, or fintech.
• Experience working in distributed or multi-market teams.
• Additional European languages.

📝 Enhancement Note: The emphasis on "70% of these requirements" suggests flexibility, but core competencies in UI/UX, Figma, regulated environments, and communication are non-negotiable. The "design partner" aspect implies a need for strategic thinking beyond pure execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate End-to-End Product Design: Showcase a minimum of 2-3 complex digital product projects from inception to launch, detailing your specific contributions, design process, and the resulting impact.
• Highlight Regulatory & Trust-Based Design: Include case studies that specifically address how you translated abstract, regulatory, or trust-centric requirements (e.g., identity verification, consent flows, data privacy) into user-friendly interfaces.
• Showcase UI Design Craft & Prototyping: Provide clear examples of high-fidelity UI designs and interactive prototypes, demonstrating your ability to create polished, intuitive user experiences. Figma prototypes are highly encouraged.
• Illustrate Systems Thinking: Present how you considered the broader system, scalability, and integration of your designs, particularly within complex ecosystems like digital identity or payments.
• Detail Collaboration & Stakeholder Management: Explain your role in cross-functional teams and how you managed stakeholder feedback and alignment, especially with senior leadership or external partners.

Process Documentation:

• Workflow Design & Optimization: For each case study, clearly articulate the problem statement, your design process (discovery, ideation, iteration, testing), and the rationale behind key design decisions.
• Implementation & Automation: While direct implementation may not be the focus, demonstrate how your designs were spec'd for development and how you ensured design continuity through implementation phases.
• Measurement & Performance Analysis: Where possible, include insights into how your designs performed post-launch using qualitative or quantitative data, and how this informed subsequent iterations.

📝 Enhancement Note: The portfolio is critical for this role, serving as the primary vehicle for demonstrating the ability to handle complex, regulated design challenges. Candidates should focus on projects that showcase strategic thinking, detailed UI craft, and successful collaboration in ambiguous environments.

💵 Compensation & Benefits

Salary Range:

• Given the mid-senior level experience (6+ years), the remote-first nature across multiple high-cost European cities, and the specialized domain of Digital Identity in Fintech, a competitive salary range is anticipated. Based on industry benchmarks for similar roles in Brussels, Paris, Berlin, Amsterdam, and Madrid, with an emphasis on specialized tech roles, the estimated annual gross salary range would be €80,000 - €110,000. This estimate considers the need for advanced skills, the critical nature of the role, and the varying cost of living across the specified locations.

Benefits:

• Remote-First Work Environment: Flexibility to work from your country of residence within the EU, promoting work-life balance.
• Quarterly In-Person Meetings: Opportunities for team building, collaboration, and networking through at least quarterly in-person gatherings in various European locations.
• Comprehensive Health Insurance: Coverage tailored to European standards, potentially including dental and vision.
• Generous Paid Time Off: Standard European holiday allowance plus additional paid time off for personal use.
• Professional Development Budget: Allocation for training, conferences, workshops, and certifications to enhance skills in product design, digital identity, and related fields.
• Equipment Stipend: Support for setting up a productive home office environment.
• Pension Scheme Contributions: Company contributions towards a retirement savings plan.
• Employee Assistance Program (EAP): Confidential support services for personal and professional well-being.

Working Hours:

• Standard full-time hours, approximately 40 hours per week. The remote-first model allows for flexibility in daily scheduling, provided core collaboration hours and meeting attendance are maintained. Asynchronous communication will be key.

📝 Enhancement Note: Salary estimates are based on general market data for experienced product designers in major European tech hubs, adjusted for the specialized domain of digital identity and fintech. Benefits are typical for established tech companies operating in the EU, with a focus on remote work support and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (Fintech) / Payments / Digital Identity Infrastructure Company Size: EPI is a significant initiative backed by 16 major banks and two large European acquirers, indicating a large operational footprint and a substantial number of employees involved in its development and deployment, likely placing it in the large enterprise category (1000+ employees when fully operational across its network). Founded: The European Payments Initiative (EPI) was established to create a unified European payment system, with significant development and operationalization occurring in recent years. The "EUDI" and "Wero" mentions point to a company in an active development and launch phase.

Team Structure:

• Design Organization: Approximately 14 individuals, comprising Product Design, Research, Content Design, and Design Operations, providing a dedicated and cohesive design function.
• Product Teams: Embedded within specific domain teams (e.g., Digital Identity), working in cross-functional product teams alongside Product and Engineering.
• Reporting Structure: The Product Designer reports to the Head of Experience Design but acts as the Design Lead for the Identity domain, working in a matrix setup with the Digital Identity Product Leader and Engineering counterparts.
• Cross-functional Collaboration: High emphasis on collaboration across Product, Engineering, Research, Content Design, Design Operations, and external stakeholders (member banks, acquirers). Disciplines like Research and Content Design work transversally.

Methodology:

• Human-Centered Design: Strong focus on turning complex requirements into intuitive, user-centered interfaces.
• Data-Driven Decision Making: Leveraging qualitative and quantitative research insights to inform design.
• Agile & Iterative Development: Embracing discovery, exploration, and rapid prototyping, particularly in the early stages of product development.
• Systems Thinking: Designing within a complex, interconnected financial ecosystem.
• Remote-First Collaboration: Utilizing tools and practices that support effective asynchronous and distributed teamwork.

Company Website: https://careers.epicompany.eu

📝 Enhancement Note: EPI is positioned as a foundational player in European digital payments and identity, offering a unique opportunity to shape critical infrastructure. The culture appears to balance the structure of a large consortium with the agility of a startup in its development phases.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Senior to Senior Product Designer with significant leadership responsibilities within the Digital Identity domain. It requires a high degree of autonomy, strategic input, and the ability to influence product direction and experience principles across the organization. Reporting Structure: The designer reports to the Head of Experience Design but acts as the Design Lead for the Identity domain, working closely with a Product Leader and Engineering team. This dual reporting/leadership structure offers exposure to both design leadership and product strategy. Operations Impact: The role has a direct and profound impact on the usability, security, and adoption of EPI's digital identity solutions, which are foundational to the Wero payment app and future European digital infrastructure. Success in this role directly contributes to the company's mission of simplifying and securing European payments and digital interactions.

Growth Opportunities:

• Domain Expertise: Deep specialization in the critical and rapidly evolving field of Digital Identity and its application in payments and broader digital services.
• Strategic Influence: Opportunity to shape the experience principles and roadmap for a pan-European initiative, influencing how millions interact with digital identity.
• Leadership Development: Potential to grow into a lead design role managing larger domains or teams, or transition into product management roles with a strong design foundation.
• Cross-Functional Exposure: Gaining deep understanding of the financial services industry, regulatory landscapes, and complex technical integrations.
• Industry Recognition: Contributing to a high-profile, impactful European project can lead to significant professional recognition.

📝 Enhancement Note: This role is ideal for a designer who thrives on complex challenges, enjoys strategic problem-solving, and wants to make a tangible impact on a large-scale, pan-European initiative. The growth potential is significant, particularly for those interested in specializing in regulated tech or leading design efforts.

🌐 Work Environment

Office Type: Remote-First. While there are physical office locations (Brussels, Paris, Berlin, Amsterdam, Madrid), the primary mode of work is remote. This implies a focus on digital collaboration tools and processes. Office Location(s): The company has a presence in Brussels (BE), Paris (FR), Berlin (DE), Amsterdam (NL), and Madrid (ES). While the role is remote, these locations might serve as hubs for occasional in-person meetings or team gatherings. Workspace Context:

• Collaborative Digital Environment: Expect a heavily reliant digital workspace, using tools like Figma, Slack, Miro, and Confluence for seamless collaboration, ideation, and documentation.
• Focus on Autonomy: The remote-first nature requires individuals to be self-motivated, organized, and capable of managing their work independently.
• Cross-functional Interaction: Opportunities to interact with a diverse range of colleagues from product, engineering, research, and business functions across different European countries.
• Quarterly In-Person Gatherings: These are crucial for fostering team cohesion and deeper collaboration, providing a balance to the remote setup.

Work Schedule:

• A standard 40-hour work week is expected. The remote-first approach offers flexibility in structuring the workday, enabling employees to adapt their schedules to personal needs while ensuring availability for critical meetings and collaborative sessions across different time zones within Europe. Asynchronous communication will be a cornerstone of daily operations.

📝 Enhancement Note: The remote-first aspect with quarterly in-person meetups is a key differentiator. Candidates should be comfortable with remote collaboration tools and practices, and value the flexibility while also appreciating the importance of face-to-face interaction for team building.

📄 Application & Portfolio Review Process

Interview Process:

1. Recruiter Call (45 min): Initial screening to assess cultural fit, motivation, and alignment with the role's high-level requirements. Be prepared to discuss your career trajectory and interest in digital identity.
2. Portfolio Review & Skills Interview (60 min): A deep dive into your portfolio with the hiring manager and relevant experts. Focus on showcasing 2-3 key projects that demonstrate your end-to-end design process, ability to handle complex requirements (especially regulatory/trust-based), UI craft, and Figma proficiency. Be ready to articulate your design decisions, challenges faced, and outcomes.
3. Culture Interview (60 min): This interview with the hiring manager and the Digital Identity Lead will assess your alignment with EPI's values, your collaborative style, comfort with ambiguity, and how you approach problem-solving in a remote-first, cross-functional environment.
4. Offer: If successful, a formal offer will be extended.

Portfolio Review Tips:

• Curate Strategically: Select projects that best highlight your experience with complex digital products, regulated environments, and strong UI/UX execution. Prioritize projects similar to digital identity, payments, or other high-trust applications.
• Structure for Impact: For each case study, clearly outline the problem, your role, the process you followed (emphasizing discovery, iteration, and user-centered approaches), your specific contributions, the design solutions, and measurable outcomes or lessons learned.
• Showcase Figma Mastery: Be prepared to walk through your Figma files, demonstrating your file organization, component usage, prototyping capabilities, and design system thinking.
• Articulate Rationale: Be ready to deeply explain the "why" behind your design decisions, linking them back to user needs, business goals, and regulatory constraints.
• Highlight Collaboration: Emphasize how you worked with Product Managers, Engineers, Researchers, and stakeholders, showcasing your communication and negotiation skills.

Challenge Preparation:

• While not explicitly stated as a separate step, expect potential design exercises or scenario-based questions during the skills interview that test your problem-solving approach, ability to handle ambiguity, and translate requirements into design concepts.
• Prepare to discuss how you would approach designing a specific identity-related flow or feature, considering security, privacy, and user experience.
• Practice articulating trade-offs and presenting design solutions clearly and concisely to both technical and non-technical audiences.

📝 Enhancement Note: The interview process emphasizes a thorough evaluation of design craft, strategic thinking, and cultural fit. A well-prepared portfolio that directly addresses the unique challenges of designing for digital identity is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, prototyping, and potentially design system management. Advanced proficiency is a requirement.
• Miro: Essential for remote collaboration, brainstorming, user journey mapping, and workshop facilitation.
• Slack: The primary communication platform for real-time messaging, team coordination, and quick information sharing across distributed teams.
• Microsoft Suite: Likely used for documentation, presentations, and broader business operations (e.g., Word, PowerPoint, Excel).

Analytics & Reporting:

• While not explicitly listed for the designer, expect to interact with data and reporting tools used by Product Managers and Analysts. Understanding how to interpret and utilize user behavior data and product performance metrics will be beneficial.

CRM & Automation:

• Jira: Used for task management, bug tracking, and project workflow management within the development and product teams.
• Confluence: The knowledge base for documentation, project specifications, design guidelines, and meeting notes, crucial for a remote-first organization.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. Familiarity with collaborative tools like Miro and communication platforms like Slack is essential for success in a remote-first, cross-functional team. Understanding how to work within a Jira/Confluence ecosystem is also important for seamless collaboration with engineering and product teams.

👥 Team Culture & Values

Operations Values:

• European Identity & Collaboration: A strong emphasis on building a proudly European payment system, fostering collaboration across diverse teams and member institutions.
• Simplicity, Seamlessness, Security: Core principles guiding the development of user experiences that are easy to use, fluid, and trustworthy.
• Human-Centered & Empowering Design: A commitment to creating solutions that are intuitive, accessible, and empower users in their digital interactions.
• Data-Driven & Evidence-Based: Decisions are informed by research and data, balancing craft with pragmatism.
• Ownership & Navigating Ambiguity: Encourages proactive individuals who can take ownership and drive solutions even with incomplete information.

Collaboration Style:

• Remote-First & Asynchronous: Emphasizes effective communication and documentation to support a distributed workforce.
• Cross-functional Integration: Designers work closely within product teams and collaborate transversally with other design disciplines and stakeholders.
• Matrixed Environment: Requires the ability to navigate and contribute effectively within a complex organizational structure, balancing domain ownership with broader organizational goals.
• Respectful & Collaborative Relationships: Fosters strong working relationships built on mutual respect and shared objectives.

📝 Enhancement Note: The culture appears to be a blend of a mission-driven initiative with the practical demands of building a complex financial product. Candidates who value collaboration, are comfortable with ambiguity, and are driven by the impact of their work will thrive.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: The digital identity space is complex and evolving, with significant regulatory and technical hurdles. Designers must be comfortable making decisions with incomplete information and driving clarity.
• Translating Complex Requirements: Synthesizing abstract regulatory, trust, and security mandates into simple, usable interfaces requires significant analytical and creative problem-solving skills.
• Balancing Craft & Speed: In a phase of rapid development and prototyping, designers must balance high-quality design execution with the need for speed and iteration.
• Cross-Cultural & Cross-Functional Alignment: Ensuring consistent and high-quality user experiences across multiple European markets and diverse stakeholder groups presents a significant challenge.

Learning & Development Opportunities:

• Deep Specialization in Digital Identity: Become a leading expert in one of the most critical and rapidly developing areas of technology and regulation.
• Pan-European Project Experience: Gain invaluable experience contributing to a large-scale, foundational initiative with significant geopolitical and economic implications.
• Advanced Design Leadership: Develop skills in stakeholder management, strategic influence, and leading design efforts in complex environments.
• Exposure to Fintech & Payments Ecosystem: Understand the intricacies of financial services, banking partnerships, and payment processing.
• Industry Conferences & Certifications: Opportunities to attend relevant events and pursue certifications in digital identity, cybersecurity, or UX best practices.

📝 Enhancement Note: The challenges presented are inherent to innovative, large-scale projects in regulated industries. The growth opportunities are significant for ambitious designers looking to specialize and lead in a high-impact area.

💡 Interview Preparation

Strategy Questions:

• On Digital Identity Design: "How would you approach designing a user flow for a European citizen to securely authenticate themselves using the EUDI framework for the first time? What are the key considerations for trust, security, and user experience?" (Preparation: Research EUDI principles, privacy by design, authentication best practices. Focus on user journey mapping, critical decision points, and error handling.)
• On Translating Requirements: "Describe a time you had to translate complex, abstract, or regulatory requirements into a clear and usable design. What was your process, and what were the key challenges?" (Preparation: Select a strong portfolio case study. Detail your discovery process, how you sought clarification, your iterative design approach, and how you validated the solution.)
• On Remote Collaboration & Ambiguity: "This role is remote-first and involves significant ambiguity. How do you ensure effective collaboration and drive design forward in such an environment?" (Preparation: Discuss your experience with remote tools, asynchronous communication, proactive stakeholder engagement, and your methods for structuring and clarifying ambiguous problems.)

Company & Culture Questions:

• On EPI's Mission: "What excites you about EPI's mission to change the way Europe pays and manage digital identity?" (Preparation: Research EPI's goals, the Wero app, and the importance of a unified European digital identity. Connect your personal values and career aspirations to their mission.)
• On Design Philosophy: "How do you balance design craft with speed and pragmatism in a fast-paced product environment?" (Preparation: Discuss your iterative design process, your approach to Minimum Viable Products (MVPs), and how you prioritize design quality without hindering progress.)
• On Cross-functional Work: "How do you ensure alignment and effective communication with Product Managers, Engineers, and other stakeholders, especially when they have different priorities or technical constraints?" (Preparation: Provide examples of successful cross-functional collaboration, emphasizing your communication and negotiation skills, and how you build consensus.)

Portfolio Presentation Strategy:

• Tell a Story: Structure each case study as a narrative. Start with the problem and context, detail your role and process, showcase your solutions (visuals are key!), and conclude with the impact and lessons learned.
• Focus on Impact & Rationale: Clearly articulate the "why" behind your design decisions and, where possible, quantify the impact of your work using metrics or qualitative feedback.
• Demonstrate Figma Skills: Be prepared to share your screen and walk through your Figma files, highlighting your file organization, component usage, prototyping, and design system thinking. Show, don't just tell.
• Address Specific Requirements: For each project presented, consciously link your work back to the requirements of this role, such as handling regulated environments, translating complex requirements, and ensuring accessibility.
• Be Ready for Deep Dives: Anticipate detailed questions about your process, decision-making, and contributions.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of digital identity, the ability to translate complex requirements, excellent communication skills, and a proven track record of successful product design in challenging environments. The portfolio is the centerpiece.

---

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the EPI Company careers portal at https://careers.epicompany.eu/jobs/7260767-product-designer-digital-identity-eudi-remote-first.
• Tailor your Resume/CV: Highlight your 6+ years of product design experience, emphasizing projects related to digital identity, regulated industries, complex requirements translation, and advanced Figma skills. Use keywords from the job description.
• Prepare Your Portfolio: Curate 2-3 of your strongest case studies that best demonstrate your ability to handle the specific challenges of this role, focusing on end-to-end design process, UI craft, regulatory translation, and collaboration. Ensure your portfolio is easily accessible (e.g., via a link on your resume or a dedicated portfolio website).
• Research EPI and EUDI: Familiarize yourself with EPI's mission, the Wero app, and the principles of the European Digital Identity framework. Understand the significance of this initiative for European citizens and businesses.
• Practice Your Pitch: Be ready to articulate your interest in digital identity, your design philosophy, and how your experience aligns with the role's requirements during the recruiter call and subsequent interviews. Practice explaining your portfolio projects concisely and impactfully.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.