Principal UX Designer

📍 Job Overview

Job Title: Principal UX Designer Company: OneTrust Location: Bengaluru, India Job Type: Full-Time Category: Product Design / User Experience Date Posted: November 03, 2025 Experience Level: 8+ Years (Principal Level) Remote Status: Hybrid (3 days in office expected)

🚀 Role Summary

• Lead the design and enhancement of OneTrust's product offerings, focusing on improving usability, interaction design, and overall digital user experience.
• Drive the creation of comprehensive design deliverables, including information architecture, interface design, and interactive prototypes, adhering to high standards of quality and accessibility (WCAG 2.2 AA).
• Leverage user data, web metrics, and customer feedback to inform design decisions and champion a data-driven design approach within a fast-paced agile environment.
• Mentor and guide junior UX designers, fostering a collaborative and innovative design culture within the product teams.

📝 Enhancement Note: The role is described as "Principal UX Designer" with a requirement of "8+ years of work, personal project, or internship experience with the full product design process". This indicates a senior-level position, typically requiring significant autonomy, strategic input, and leadership of design initiatives, including mentoring junior team members. The emphasis on "improving usability, design and overall digital experience" and "serve as a guide and mentor to junior designers" solidifies the principal-level expectations.

📈 Primary Responsibilities

• Develop and execute the full spectrum of UX/UI design deliverables, including wireframes, user flows, information architecture maps, high-fidelity mockups, and interactive prototypes, ensuring seamless user journeys.
• Identify, collect, and analyze key UX metrics, customer support data, and user behavior insights to drive informed design iterations and product improvements.
• Define, document, and promote UX best practices, design standards, and reusable component libraries to ensure consistency and efficiency across OneTrust's platform.
• Act as a vocal advocate for user-centered design principles, effectively communicating design rationale and advocating for user needs in cross-functional discussions with Product Management and Engineering (3-in-a-box model).
• Conduct and analyze usability testing sessions, gather user feedback, and rapidly iterate on designs to address identified pain points and enhance overall product experience.
• Craft clear, concise, and contextually relevant UX copy that guides users, enhances understanding, and improves overall product usability.
• Collaborate closely with Engineering teams to ensure accurate implementation of designs and to maintain design integrity throughout the development lifecycle.
• Actively contribute to the evolution of OneTrust's design system, ensuring its scalability, maintainability, and alignment with product strategy.
• Stay abreast of emerging AI trends and their potential applications to enhance the design process and product capabilities.

📝 Enhancement Note: The core responsibilities are inferred from the "Your Mission" section and the detailed bullet points within the job description. These are translated into actionable tasks for a Principal UX Designer. The emphasis on "advanced visual and interaction design skills with strong attention to detail, usability, accessibility (WCAG 2.2 AA), and comprehensive state coverage across complex interfaces" highlights the depth of design responsibility expected. The "3-in-a-box model" implies a close partnership with Product Managers and Engineers, a common operational framework in agile tech companies.

🎓 Skills & Qualifications

Education:

• Bachelor’s or Master’s Degree in Computer Science, Human Computer Interaction, Industrial Design, or a related field.

Experience:

• 8+ years of progressive experience in User Experience (UX) and User Interface (UI) design, encompassing the entire product design lifecycle from research to rollout. This includes work, personal projects, or internships.
• Demonstrated experience in enterprise product design, particularly for complex web-based applications.

Required Skills:

• Advanced visual and interaction design skills: With meticulous attention to detail, strong understanding of usability principles, and commitment to accessibility standards (WCAG 2.2 AA).
• Proficiency in Figma: Expertise in leveraging components, auto-layout, variants, and prototyping features for efficient design workflows and file organization.
• No-code/Low-code Tool Proficiency: Skilled in platforms like Framer, Webflow, or internal builder tools, understanding how modular design translates to reusable UI systems.
• UX Writing: Ability to craft clear, concise, and user-centric in-product copy that enhances usability and guides users effectively.
• User Research & Analysis: Proven ability to translate research findings into actionable design solutions and conduct effective usability tests.
• Cross-Functional Collaboration: Strong capability to work effectively within a "3-in-a-box" model (UX, Product, Engineering) and present design rationale clearly.
• Agile Methodologies: Experience working in agile development environments and delivering design solutions within sprint cycles at pace.
• Design Quality & Continuous Improvement: High standards for design quality and a commitment to ongoing iteration and enhancement.
• Data-Informed Design: Passion for understanding user behavior through data analysis and a proactive approach to leveraging metrics.

Preferred Skills:

• Experience leading design teams or mentoring junior designers.
• Familiarity with data privacy, third-party risk management, and/or security domains.
• Scrum certification.
• Experience with other design tools such as Sketch, InVision, or Adobe Creative Suite.
• Curiosity and understanding of emerging AI trends relevant to design and product development.

📝 Enhancement Note: The "Principal" title combined with the 8+ years of experience suggests a need for deep expertise in core UX/UI areas, leadership potential, and strategic thinking. The specific mention of "no-code or low-code tools such as Framer, Webflow" is a critical technical requirement for this role, indicating a focus on building and iterating within existing design systems or platforms. The "3-in-a-box model" is a key collaboration indicator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a proven track record of the end-to-end UX and UI design process.
• Demonstrate a high level of proficiency in at least one core UX area (e.g., research, information architecture, visual design, interaction design) through portfolio case studies.
• Showcase practical application of design tools, including Figma, and ideally other industry-standard software like Sketch or Adobe Creative Suite.
• Include examples that highlight the ability to translate complex research findings into user-centered design solutions and prototypes.

Process Documentation:

• Portfolio case studies should clearly articulate the design problem, the user research conducted, the design process followed, and the final solution.
• Illustrate how user data, web metrics, and customer feedback were integrated into the design process to inform decisions and drive improvements.
• Demonstrate experience with rapid, iterative design and development processes, including how designs were tested and refined.
• Highlight experience in creating and maintaining design standards, templates, or contributions to a design system for consistent UI implementation.

📝 Enhancement Note: The requirement for a portfolio demonstrating "proven capabilities of UX and UI design process" is central. For a Principal role, this portfolio must go beyond simple visual design and showcase strategic thinking, problem-solving, research integration, and iterative design methodologies. The emphasis on "no-code or low-code tools" suggests that the portfolio should ideally include examples of how designs are implemented or conceptualized for these platforms.

💵 Compensation & Benefits

Salary Range:

• For a Principal UX Designer in Bengaluru, India, with 8+ years of experience, the estimated annual salary range is ₹2,500,000 to ₹4,000,000 INR.
• This estimate is based on industry benchmarks for senior design roles in major tech hubs in India, considering the company's market position and the specialized skills required (e.g., no-code/low-code tools, AI trends). Factors such as specific skills, interview performance, and precise experience will influence the final offer.

Benefits:

• Comprehensive Healthcare Coverage: Robust medical, dental, and vision insurance plans.
• Flexible Paid Time Off (PTO): Generous vacation and personal leave policies.
• Equity (RSUs): Restricted Stock Units, offering a stake in the company's growth.
• Annual Performance Bonus: Opportunities for performance-based financial incentives.
• Retirement Account Support: Contributions or matching for retirement savings plans.
• Extensive Paid Parental Leave: 14+ weeks of paid leave for new parents.
• Career Development Opportunities: Access to training, workshops, and professional growth programs.
• Company-Paid Certification: Fees covered for relevant privacy certification exams.
• Additional Benefits: May include wellness programs, commuter benefits, and employee assistance programs, varying by location.

Working Hours:

• Standard full-time workweek is approximately 40 hours.
• The role operates within a hybrid work model, requiring approximately 3 days per week in the office, fostering in-person collaboration.

📝 Enhancement Note: Salary estimation for Bengaluru, India, is crucial given the lack of explicit data. The range provided is based on extrapolations from similar senior UX roles in major Indian tech cities, factoring in OneTrust's status as a significant SaaS company. The benefits listed are directly extracted from the provided text and are presented to highlight the comprehensive support OneTrust offers its employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (Software as a Service - SaaS), specializing in Trust, Security, and Privacy Management. Company Size: Over 14,000 customers globally, with a significant and growing employee base (implied by rapid growth and need for Principal-level hires). OneTrust is a recognized market leader with over 300 patents. Founded: OneTrust was founded in 2016, positioning it as a relatively young but rapidly scaling tech company. This implies a dynamic, fast-paced, and innovative work environment.

Team Structure:

• The UX team is integral to OneTrust's product development, working collaboratively within a "3-in-a-box" model alongside Product Managers and Engineering.
• This structure emphasizes close, iterative collaboration and shared ownership of product outcomes.
• The Principal UX Designer is expected to mentor junior designers, indicating a tiered structure within the design team.

Methodology:

• Data-Informed Design: A strong emphasis on using data (web metrics, customer support data, user behavior) to guide design decisions and measure impact.
• Agile Development: Work is conducted within sprint cycles, requiring rapid iteration and delivery.
• User-Centricity: A core philosophy focused on improving usability, accessibility, and overall user experience.
• Innovation: Encouragement to explore emerging trends, including AI, to enhance design processes and product capabilities.

Company Website: https://www.onetrust.com/

📝 Enhancement Note: The "Strength in Trust" tagline and the company's mission to "enable organizations to use data and AI responsibly" are key cultural pillars. The rapid growth and market leadership suggest an environment that values innovation, speed, and impact. The "3-in-a-box" model is a critical operational detail for understanding team dynamics.

📈 Career & Growth Analysis

Operations Career Level: Principal UX Designer. This level signifies a senior individual contributor role with significant autonomy, strategic influence, and leadership responsibilities. It involves guiding complex design challenges, mentoring junior team members, and contributing to design strategy and standards.

Reporting Structure: While not explicitly stated, a Principal UX Designer typically reports to a Design Manager, Director of Product Design, or Head of UX. They will work closely with Product Managers and Engineering Leads within their product teams.

Operations Impact: The UX team's work directly impacts user adoption, customer satisfaction, product stickiness, and ultimately, revenue. By improving usability, accessibility, and the overall digital experience of OneTrust's platform, this role contributes significantly to customer retention and market competitiveness. The focus on data privacy and responsible AI also positions UX as a critical enabler of the company's core mission.

Growth Opportunities:

• Leadership Development: Opportunities to lead design initiatives, mentor junior designers, and potentially transition into management roles over time.
• Skill Specialization: Deepen expertise in areas like accessibility, AI-driven design, or specific product domains within OneTrust's extensive platform.
• Cross-Functional Exposure: Gain broader understanding of product strategy, engineering processes, and market dynamics through close collaboration.
• Industry Recognition: Contribute to a leading product in the privacy, security, and governance space, potentially leading to industry-wide recognition.
• Continuous Learning: Access to training, certifications (like privacy certifications), and exposure to cutting-edge technologies.

📝 Enhancement Note: The "Principal" title implies significant career progression beyond mid-level roles. The growth opportunities are framed to align with a senior individual contributor path, emphasizing leadership, mentorship, and strategic contribution, which are hallmarks of principal-level positions in tech.

🌐 Work Environment

Office Type: OneTrust embraces an "office-first" culture, encouraging three days per week in their physical office spaces. This is designed to foster meaningful in-person collaboration and team connection.

Office Location(s): The role is based in Bengaluru, India. OneTrust has a global presence, with multiple office locations worldwide.

Workspace Context:

• Collaborative Spaces: The office environment is likely designed to support team interaction, brainstorming sessions, and cross-functional meetings, aligning with the "3-in-a-box" model.
• Tools & Technology: Access to industry-standard design software (Figma, etc.) and necessary hardware to perform design tasks effectively.
• Team Interaction: Opportunities for direct engagement with Product Managers, Engineers, fellow Designers, and potentially other stakeholders within the product development lifecycle.

Work Schedule:

• Standard working hours apply, with the expectation of approximately 40 hours per week.
• The hybrid model allows for flexibility, balancing in-office collaboration with remote workdays. The specific schedule for in-office days can be discussed with the hiring team.

📝 Enhancement Note: The "office-first" culture with a 3-day in-office expectation is a key differentiator for the work environment, signaling a preference for in-person collaboration over fully remote setups. This is important for candidates to consider regarding their work style preferences.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will assess your qualifications, experience, and cultural fit, often beginning with a brief call.
• Portfolio Presentation & Design Challenge: Expect to present your portfolio, discussing specific case studies that highlight your UX/UI process, problem-solving skills, and impact. A design challenge, either take-home or live, may be part of this stage to assess practical design skills and critical thinking.
• Hiring Manager/Team Interviews: Interviews with the hiring manager and potential team members (Product Manager, Engineering Lead, other designers) to delve deeper into your experience, collaboration style, and technical skills.
• Final Round: This may involve a broader panel interview or a discussion with senior leadership to evaluate strategic thinking and overall fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase your end-to-end UX/UI process, problem-solving abilities, and impact. Prioritize projects that align with enterprise software or complex application design.
• Tell a Story: For each case study, clearly articulate the problem, your role, the design process (research, ideation, iteration, testing), the solutions you proposed, and the measurable outcomes or impact. Quantify results whenever possible.
• Highlight Key Skills: Explicitly demonstrate your proficiency with Figma, no-code/low-code tools, and your understanding of usability, accessibility, and data-informed design.
• Showcase Collaboration: If possible, include examples of how you collaborated with PMs and Engineers, and how you handled feedback or design critiques.
• Prepare for Questions: Be ready to discuss your design decisions, trade-offs, and how you would approach similar challenges at OneTrust.

Challenge Preparation:

• Understand the Context: If a design challenge is given, thoroughly understand the problem statement and the target user.
• Focus on Process: Demonstrate your thought process, not just the final output. Show how you'd approach research, ideation, and iteration.
• Time Management: Allocate your time effectively, prioritizing core aspects of the design challenge.
• Articulate Rationale: Be prepared to clearly explain your design choices and their justification.

📝 Enhancement Note: The interview process description is synthesized from standard tech hiring practices and the specific mentions of "portfolio demonstrating proven capabilities" and collaboration within a "3-in-a-box" model. Emphasis is placed on portfolio content and presentation strategy relevant to a Principal UX role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, interface design, prototyping, and component-based design systems. Expect advanced usage, including auto-layout, variants, and collaborative features.
• No-Code/Low-Code Platforms: Proficiency or familiarity with tools like Framer, Webflow, or internal proprietary builders is a critical requirement, indicating a need to design for or within these environments.
• Prototyping Tools: Figma's native prototyping capabilities, and potentially others like InVision, for creating interactive user flows.
• Design System Tools: Experience with or ability to contribute to a design system, likely managed within Figma or a dedicated platform.

Analytics & Reporting:

• Web Analytics Tools: Familiarity with tools to analyze web metrics (e.g., Google Analytics, Adobe Analytics) to understand user behavior and identify areas for UX improvement.
• Customer Support Data Analysis: Ability to interpret data from customer support channels to identify user pain points and inform design solutions.
• Data Visualization Tools: While not explicitly mentioned, comfort with tools that help visualize user data and UX metrics would be beneficial.

CRM & Automation:

• While not directly a UX tool, understanding how CRM systems (like Salesforce) and automation platforms influence user journeys and data collection might be beneficial for context.

📝 Enhancement Note: The specific mention of "Figma" and "no-code or low-code tools such as Framer, Webflow" are critical technology requirements. The emphasis here is on practical implementation and iteration within these systems, which is a key differentiator for this role.

👥 Team Culture & Values

Operations Values:

• Trust & Responsibility: Central to OneTrust's mission, emphasizing ethical data handling and responsible AI.
• User-Centricity: A deep commitment to understanding and serving user needs, driving usability and accessibility.
• Innovation & Growth: Encouraging continuous learning, exploration of new technologies (like AI), and personal/professional development.
• Collaboration & Teamwork: Fostering a supportive environment where teams work together effectively, especially in the "3-in-a-box" model.
• Excellence & Quality: Maintaining high standards in design, development, and product delivery.

Collaboration Style:

• Cross-Functional Integration: Strong emphasis on seamless collaboration between UX, Product Management, and Engineering teams to ensure cohesive product development.
• Iterative & Agile: A dynamic approach involving frequent feedback loops, rapid prototyping, and continuous refinement of designs.
• Advocacy & Influence: Designers are expected to advocate for user needs and influence product decisions through data-backed rationale and strong design principles.
• Mentorship & Knowledge Sharing: A culture that supports the development of junior talent and the sharing of best practices across the design team.

📝 Enhancement Note: The company's core mission around "Trust" and "Responsible Use of Data and AI" directly informs its values. The emphasis on collaboration within the "3-in-a-box" model and the need for advocacy are key cultural aspects for a Principal UX Designer.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling Design Systems: Ensuring design consistency and efficiency across a rapidly growing and complex product suite, especially when incorporating no-code/low-code platforms.
• Balancing Innovation and Iteration: Integrating cutting-edge technologies like AI while maintaining a user-friendly and stable experience within agile sprint cycles.
• Cross-Functional Alignment: Navigating priorities and ensuring seamless communication and execution across Product, Engineering, and UX in a fast-paced environment.
• Mentoring and Leadership: Effectively guiding and developing junior designers while managing individual design responsibilities for complex product areas.

Learning & Development Opportunities:

• Deep Domain Expertise: Gaining in-depth knowledge of data privacy, risk management, and AI governance spaces.
• Advanced Design Methodologies: Exploring and implementing advanced UX techniques, including AI-assisted design tools and processes.
• Leadership Skills: Developing mentorship, team leadership, and strategic design planning capabilities.
• Industry Exposure: Potential to attend conferences, workshops, and gain certifications relevant to UX and the technology sector (e.g., privacy certifications).

📝 Enhancement Note: The challenges are derived from the nature of a fast-growing tech company with a complex product and the specific requirements like no-code tools and AI trends. Growth opportunities are framed around the Principal level expectations of leadership, skill expansion, and industry impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise product you've designed. What were the key challenges, your approach to information architecture, and how did you ensure usability and accessibility?" (Focus on your process, problem-solving, and core UX skills.)
• "How do you approach collaborating with Product Managers and Engineers in a '3-in-a-box' model? Walk us through an example of a design decision that required significant cross-functional negotiation." (Highlight your communication, influence, and teamwork.)
• "Tell us about a time you used data (web metrics, customer feedback) to significantly change a design direction. What was the outcome?" (Demonstrate your data-informed approach and impact measurement.)
• "How do you stay current with emerging AI trends and incorporate them into your design thinking, especially for enterprise software?" (Show your curiosity and forward-thinking approach.)

Company & Culture Questions:

• "What interests you about OneTrust's mission and our focus on trust, privacy, and responsible AI?" (Research OneTrust's values and mission statement.)
• "How do you see your role as a Principal Designer contributing to our team's culture and mentoring junior designers?" (Emphasize your leadership and collaborative spirit.)
• "How would you balance the need for rapid iteration in an agile environment with maintaining high design quality and consistency?" (Address your adaptability and process management.)

Portfolio Presentation Strategy:

• Start with Impact: Begin by highlighting the most significant outcomes and business impact of your projects.
• Structure Your Case Studies: Use a clear narrative: Problem -> Your Role -> Process (Research, Ideation, Design, Testing) -> Solution -> Outcomes/Impact.
• Emphasize Your Process: Detail how you arrived at your solutions, focusing on research, user empathy, and iterative refinement.
• Showcase Figma & No-Code Skills: Be prepared to discuss your specific contributions within Figma and how you'd translate designs for no-code/low-code platforms.
• Be Ready for Deep Dives: Anticipate questions about your design choices, trade-offs, and how you handled challenges or feedback.

📝 Enhancement Note: These questions are crafted to probe the core competencies expected of a Principal UX Designer, focusing on strategic thinking, collaboration, data utilization, and technical proficiency, especially concerning Figma and no-code tools. The portfolio presentation advice is tailored to highlight the required evidence.

📌 Application Steps

To apply for this Principal UX Designer position:

• Submit your application through the provided link on greenhouse.io.
• Curate Your Portfolio: Carefully select 3-5 of your most impactful UX/UI design projects. Ensure these showcase your end-to-end process, problem-solving skills, and quantifiable results, with a specific emphasis on complex applications and your proficiency with Figma and no-code/low-code tools.
• Optimize Your Resume: Tailor your resume to highlight your 8+ years of experience, leadership in UX/UI, experience with agile environments, and any specific skills mentioned (e.g., accessibility, data privacy, AI trends). Use keywords from the job description.
• Prepare Your Design Narrative: Practice articulating your case studies clearly and concisely, focusing on the problem, your process, your solutions, and the impact. Be ready to discuss your design philosophy and how you approach collaboration.
• Research OneTrust: Familiarize yourself with OneTrust's mission, products, values, and recent news. Understand their commitment to trust, privacy, and responsible AI.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.