New Home Design Consultant

📍 Job Overview

Job Title: New Home Design Consultant

Company: United Built Homes

Location: 4572 North College Ave, Fayetteville, AR 72703

Job Type: Full Time

Category: Sales Operations / GTM Enablement

Date Posted: April 07, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on guiding clients through the complex process of designing and building their new homes, acting as a crucial link between customer aspirations and the operational execution of home construction.

• Success in this position requires a blend of consultative sales, project management, and customer relationship management to ensure client satisfaction and timely project progression.

• The Design Consultant will be responsible for understanding client needs, translating them into design specifications, and managing expectations throughout the build lifecycle, influencing the overall GTM strategy for personalized home solutions.

• This role is central to the revenue generation process, directly impacting sales volume and customer lifetime value through exceptional client engagement and service delivery within a defined sales territory.

📝 Enhancement Note: While the job title is "New Home Design Consultant," the underlying responsibilities and compensation structure (base + commission, uncapped earnings) strongly suggest a sales-oriented role with significant client interaction and process management. This enhancement frames it within a Revenue Operations and Go-To-Market (GTM) context, focusing on how this individual enables revenue generation through structured sales processes and client guidance, rather than purely operational back-end functions. The emphasis on "sales process," "dream maker," and "problem solver" points to a GTM enablement function.

📈 Primary Responsibilities

• Serve as the primary point of contact for prospective and existing clients, guiding them through the entire home design and selection process from initial consultation to final walkthrough.

• Conduct in-depth needs assessments to understand client vision, lifestyle, budget, and functional requirements for their new home.

• Translate client needs and preferences into detailed home designs, floor plans, and material selections, ensuring alignment with UBH's construction capabilities and offerings.

• Develop and present compelling design proposals and cost estimates, clearly articulating value and managing client expectations regarding project scope, timelines, and investment.

• Collaborate closely with internal teams, including architectural, engineering, production, and construction departments, to ensure designs are feasible, compliant with building codes, and accurately quoted.

• Proactively manage client communication, providing regular updates on design progress, construction milestones, and addressing any concerns or changes promptly and professionally.

• Identify opportunities to upsell or cross-sell design options, upgrades, and additional services that enhance the client's home and contribute to revenue growth.

• Maintain a deep understanding of UBH's product lines, customization options, and construction processes to provide expert advice and solutions to clients.

• Manage the sales pipeline and client relationships within a CRM system, ensuring accurate data entry, follow-up activities, and forecasting.

• Contribute to the continuous improvement of the home design and sales process by providing feedback on client needs, market trends, and operational efficiencies.

📝 Enhancement Note: These responsibilities are derived from the core description of guiding families through the "most significant investment of their lives" and acting as a "dream maker and problem solver." The emphasis is on client-facing sales and design facilitation, aligning with GTM and client enablement functions.

🎓 Skills & Qualifications

Education:

• High School Diploma or equivalent required.

Experience:

• A minimum of 2-5 years of stable work history with proven success in a sales-focused role is essential.

Required Skills:

• Consultative Sales Acumen: Ability to understand client needs, build rapport, and guide them through a significant purchasing decision, demonstrating strong sales process adherence.

• Exceptional Customer Service: A proven track record of delivering outstanding client experiences, managing inquiries, and resolving issues with empathy and professionalism.

• Professional Communication: Excellent written, verbal, and interpersonal communication skills, with the ability to articulate complex design and construction concepts clearly to diverse audiences.

• Problem-Solving Aptitude: Skill in identifying client challenges and offering creative, practical solutions that align with design and construction constraints.

• Adaptability & Drive: Flexibility to adjust to changing client needs and market conditions, coupled with a strong internal drive to achieve sales