Junior UX Designer

📍 Job Overview

Job Title: Junior UX Designer

Company: Mobysoft

Location: Remote (UK Based)

Job Type: Full-Time

Category: User Experience (UX) Design

Date Posted: April 29, 2026

Experience Level: Junior (0-2 years)

Remote Status: Fully Remote

🚀 Role Summary

• Seeking an enthusiastic Junior UX Designer to join a dynamic Product Innovation team, focusing on core products like RentSense and RepairSense.

• This role involves close collaboration with the Lead UX Designer, providing mentorship and guidance.

• Key responsibilities include conducting user research, contributing to design specifications, and supporting the creation and optimization of user interfaces.

• Opportunity to work within an Agile environment, collaborating with engineering and product teams to deliver high-quality user experiences.

📝 Enhancement Note: This role is specifically for a Junior UX Designer, indicating a need for foundational UX skills and a strong willingness to learn and grow under senior guidance. The focus on "Product Innovation" suggests involvement in developing new features and improving existing ones, requiring a proactive and creative approach.

📈 Primary Responsibilities

• Assist in conducting user interviews, analyzing data, and performing usability tests to gather crucial user insights.

• Contribute to defining user flows, creating customer journey maps, and articulating user requirements to inform design decisions.

• Support the creation of wireframes, user flows, and low to mid-fidelity prototypes for new features and enhancements.

• Aid in the high-fidelity design of new user experiences and the optimization of existing ones, ensuring a cohesive and intuitive user interface.

• Help maintain design quality and consistency across the product suite by adhering to and contributing to design systems and component libraries.

• Collaborate effectively with cross-functional teams, including engineering, product management, and fellow designers, within an Agile development framework.

📝 Enhancement Note: The responsibilities highlight a supportive and collaborative function, where the Junior UX Designer will be actively involved in the entire design process, from research to implementation, under the supervision of a Lead UX Designer. Emphasis on "assisting" and "supporting" reinforces the junior nature of the role, while "contribute" and "help maintain" indicate expected levels of ownership.

🎓 Skills & Qualifications

Education:

• Degree in UX Design, Human-Computer Interaction (HCI), Psychology, or a related field, OR equivalent practical UX design experience.

Experience:

• 0-2 years of direct experience in UX design or a closely related field.

Required Skills:

• Proficiency in Figma for wireframing, prototyping, and high-fidelity design.

• A strong portfolio showcasing a user-centered design process, including research, ideation, and final outcomes.

• Solid understanding of fundamental UX principles, including information architecture, user flows, and interaction design.

• Knowledge of accessibility standards, specifically WCAG (Web Content Accessibility Guidelines).

• Ability to articulate design decisions clearly and document research findings effectively.

Preferred Skills:

• Experience designing software for enterprise environments, with a focus on data visualization, dashboards, or complex business applications.

• Familiarity with AI-powered tools across design and research workflows, understanding how they can enhance efficiency and effectiveness.

• Basic understanding of foundational AI concepts relevant to design and user experience.

📝 Enhancement Note: The emphasis on Figma, AI tools, and a portfolio demonstrating process is critical. The "desirable" skills point towards a strategic direction for Mobysoft, indicating a potential future focus on AI integration and advanced enterprise features. Candidates should highlight any experience with data-heavy applications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a clear, step-by-step user-centered design process from problem identification to solution delivery.

• Include case studies that showcase the impact of your design decisions, ideally with quantifiable results or user feedback.

• Feature examples of wireframes, user flows, journey maps, and interactive prototypes created using tools like Figma.

• Highlight your understanding and application of accessibility standards (WCAG) within your design work.

Process Documentation:

• Provide examples of how you document user research findings, design rationale, and user testing outcomes.

• Illustrate your approach to creating and maintaining design system components and guidelines for consistency.

• Detail your experience working within Agile sprints and contributing to product development cycles.

📝 Enhancement Note: The portfolio is a critical component for this role. It needs to go beyond just showcasing pretty interfaces and must clearly articulate the process and thinking behind the designs, especially how user research and data informed decisions. For a junior role, showing a well-documented process, even on academic or personal projects, is key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Private Health Care: Comprehensive medical coverage for employees.

• Life Cover: 4x salary life insurance policy for financial security.

• Annual Leave: 25 days of paid annual leave, increasing to 28 days after 3 years of service.

• Pension Scheme: Salary sacrifice pension scheme for tax-efficient retirement savings.

Working Hours:

• The role is Full-Time, typically assumed to be around 40 hours per week, with flexibility often afforded in remote positions.

📝 Enhancement Note: The salary range is an estimate based on standard UK market rates for junior-level UX roles and the listed benefits. The "competitive" nature and specific benefits provided suggest a strong overall compensation package. The "and much more" is a common placeholder indicating further benefits not explicitly listed.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Software (specifically focused on Social Housing)

Company Size: Mobysoft is part of the larger ConnectWise family, which is a significant player in the IT solutions space. While Mobysoft's specific team size isn't detailed, the parent company's scale indicates a robust organizational structure and resources.

Founded: Mobysoft was founded in 2003.

Team Structure:

• The Junior UX Designer will be part of the Product Innovation team, working closely with a Lead UX Designer.

• This team collaborates with engineering and product management, indicating a cross-functional approach to product development.

Methodology:

• Mobysoft utilizes a "data-based insight solutions" approach, meaning data analysis and interpretation are core to their product development and value proposition.

• The "MobyIdeals" outline a strong emphasis on customer focus, collaboration, outcome orientation, accountability, courage, and innovation. These values guide daily operations and decision-making.

• The company is committed to "tech for good," aiming to improve the quality of life for individuals in social housing.

Company Website: https://mobysoft.teamtailor.com

📝 Enhancement Note: Mobysoft's focus on "tech for good" within the social housing sector is a significant cultural differentiator. The "MobyIdeals" are not just buzzwords but are presented as guiding principles for behavior and operations, suggesting a culture that values impact, teamwork, and proactive problem-solving.

📈 Career & Growth Analysis

Operations Career Level: Junior UX Designer - This role is positioned at an entry-level, offering a structured path for skill development and career progression within UX design. It's an excellent opportunity for individuals to build a foundational career in a mission-driven tech company.

Reporting Structure: The Junior UX Designer will report to the Lead UX Designer, who will provide direct mentorship, guidance, and oversight. They will also collaborate with Product Managers and Engineering leads within the Agile framework.

Operations Impact: While this role is in UX Design, its impact is directly tied to the success of Mobysoft's core products (RentSense, RepairSense). By improving user experience, the designer will contribute to better income collection for social housing providers, directly fulfilling the company's mission to improve lives and organizational efficiency. This translates to better user adoption, satisfaction, and operational efficiency for their clients.

Growth Opportunities:

• Skill Specialization: Develop deep expertise in UX research methodologies, interaction design, information architecture, and accessibility standards.

• Tool Proficiency: Gain advanced skills in Figma and explore the application of AI tools in design and research workflows.

• Domain Knowledge: Become an expert in the social housing sector and understand the unique challenges and needs of its users.

• Career Advancement: Progress from Junior UX Designer to UX Designer, Senior UX Designer, or potentially specialize in UX Research, UI Design, or Product Design leadership roles within Mobysoft or the wider ConnectWise organization.

• Mentorship: Benefit from direct guidance from a Lead UX Designer, accelerating learning and professional development.

📝 Enhancement Note: The growth path for a Junior UX Designer is typically linear, focusing on mastering core UX skills and expanding domain knowledge. The "tech for good" aspect and the specific industry provide a unique context for career development, offering a chance to build a portfolio with meaningful impact.

🌐 Work Environment

Office Type: Fully Remote. This arrangement offers significant flexibility and autonomy, allowing the designer to work from their preferred location within the UK.

Office Location(s): Remote, within the United Kingdom. Applicants must reside in the UK and have the right to work there.

Workspace Context:

• Collaborative Environment: Despite being remote, the role emphasizes strong collaboration with the Lead UX Designer, product teams, and engineering. This likely involves frequent virtual meetings, design critiques, and shared digital workspaces.

• Tools & Technology: Access to industry-standard design and collaboration tools (e.g., Figma, potentially communication platforms like Slack or Teams, project management tools).

• Team Interaction: Regular team syncs, stand-ups, and sprint planning sessions within an Agile framework will foster interaction and a sense of team cohesion, even in a remote setting.

Work Schedule: Full-time, with inherent flexibility expected in a remote role. Core hours for team collaboration will likely be established, but the ability to structure the workday around personal productivity is a key benefit of remote work.

📝 Enhancement Note: The fully remote nature is a significant aspect. Candidates should be comfortable with asynchronous communication and proactive engagement in a virtual team setting. The emphasis on collaboration despite the distance means strong communication skills and self-discipline are paramount.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review, focusing on CV and portfolio for core UX skills and experience.

• Portfolio Presentation/Review: A dedicated session where the candidate presents their portfolio, walking through 1-2 key case studies. This is crucial for assessing their design process, problem-solving skills, and communication abilities.

• Technical/Skills Interview: Discussions focused on UX principles, Figma proficiency, accessibility knowledge, and experience with AI tools. May include a short design exercise or problem-solving scenario.

• Team/Cultural Fit Interview: Meeting with the Lead UX Designer and potentially other team members to assess collaboration style, alignment with MobyIdeals, and enthusiasm for the company's mission.

• Final Interview: Potentially with a hiring manager or senior leader to discuss career aspirations and solidify the offer.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best demonstrate your user-centered design process and problem-solving skills. Prioritize projects that align with enterprise software, data visualization, or complex workflows if possible.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the challenges faced, and the final outcome/impact. Use visuals effectively.

• Showcase Process: Emphasize how you gathered insights (user interviews, data analytics, usability testing) and how those insights directly informed your design decisions.

• Highlight Figma & AI: Specifically call out your use of Figma and any AI tools you've incorporated, explaining the benefits.

• Accessibility First: Clearly demonstrate your understanding and application of WCAG standards.

• Be Prepared to Discuss: Anticipate questions about your design choices, trade-offs made, and how you handle feedback.

Challenge Preparation:

• Design Exercise: Be prepared for a small design challenge, either take-home or conducted during an interview. This might involve sketching a user flow for a specific feature, wireframing a screen, or critiquing an existing design.

• Problem Solving: Think about how you would approach common UX problems in enterprise software or data visualization contexts.

• Communication: Practice articulating your thought process clearly and concisely, as if explaining it to a non-designer.

📝 Enhancement Note: The portfolio review is paramount. Candidates should practice presenting their work and be ready to defend their design decisions and clearly articulate their process. The emphasis on AI tools means candidates should be ready to discuss their understanding and potential applications, even if their direct experience is limited.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and collaboration. Proficiency is a must.

• AI Tools: Familiarity with AI-powered tools for design and research is desirable. This could include AI assistants for content generation, research analysis, or design ideation.

Analytics & Reporting:

• Experience with data analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) is beneficial for understanding user behavior and informing design decisions.

CRM & Automation:

• While not a primary focus, an understanding of how UX design integrates with CRM systems and workflow automation tools used by Mobysoft's clients would be advantageous.

📝 Enhancement Note: Figma is the core design tool. The mention of AI tools suggests Mobysoft is looking for designers who are forward-thinking and interested in leveraging new technologies to improve efficiency and design outcomes. Candidates should be ready to discuss any AI tools they are aware of or have experimented with.

👥 Team Culture & Values

Operations Values:

• Customer-Focused: Mobysoft prioritizes understanding and delivering value for their customers (social housing providers). This means designs should directly address user needs and improve their ability to manage housing operations effectively.

• Collaborative: Open communication, trust, and cooperation are key. The Junior UX Designer must be willing to share ideas, provide constructive feedback, and work seamlessly with diverse teams.

• Outcome-Orientated: Focus is on achieving end goals (e.g., improved rent collection, better tenant housing) rather than just completing tasks. Designs must contribute to tangible business and user outcomes.

• Accountable: Taking ownership of work, being transparent about progress and challenges, and delivering on commitments are expected.

• Courageous: Willingness to challenge constructively, think innovatively, and act with positive intent are valued behaviors.

• Innovative: Proactively seeking solutions, embracing problems as opportunities, and leading change are encouraged.

Collaboration Style:

• Cross-functional Integration: The role requires working closely with product managers and engineers, demanding clear communication and a shared understanding of project goals.

• Agile Environment: Collaboration is iterative, involving regular feedback loops, sprint reviews, and continuous improvement.

• Remote Communication: Expect a blend of synchronous (video calls, instant messaging) and asynchronous (documentation, email) communication methods.

📝 Enhancement Note: The "MobyIdeals" are central to the company's culture and should be reflected in how candidates present themselves. Demonstrating an understanding and embodiment of these values, particularly customer focus, collaboration, and innovation, will be critical.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Junior to Senior: Transitioning from a junior role requires actively seeking out complex problems, taking on more responsibility, and demonstrating initiative.

• Remote Collaboration: Effectively collaborating and building relationships within a remote team environment requires strong communication skills and proactive engagement.

• Domain Complexity: Understanding the nuances of the social housing sector and the specific needs of its users can be a learning curve.

• Balancing User Needs with Business Goals: As with any UX role, finding the optimal balance between user desires and business objectives (efficiency, revenue) will be an ongoing challenge.

• Leveraging AI Effectively: Integrating and utilizing AI tools in the design process efficiently and ethically, while understanding their limitations.

Learning & Development Opportunities:

• Mentorship: Direct guidance from a Lead UX Designer provides invaluable learning opportunities.

• Skill Development: Opportunities to deepen expertise in UX research, design principles, accessibility, and specific tools like Figma.

• Industry Exposure: Gaining experience in the social housing technology sector, a niche but impactful area.

• AI Integration: Learning to apply emerging AI technologies within UX workflows to enhance productivity and innovation.

• Agile Practice: Developing strong skills in Agile development environments.

📝 Enhancement Note: Candidates should frame challenges as opportunities for growth and learning. Highlighting a proactive approach to overcoming these challenges will demonstrate maturity and potential.

💡 Interview Preparation

Strategy Questions:

• "Describe a project from your portfolio where user research significantly influenced your design decisions. What was the outcome?" (Focus on process, data, and impact)

• "How would you approach designing a new feature for a dashboard that needs to display complex data to users with varying technical skills?" (Assess problem-solving, user-centricity, and understanding of data visualization)

• "Imagine you have conflicting feedback from a user and a stakeholder. How would you navigate this situation to reach a design solution?" (Evaluate communication, negotiation, and decision-making skills)

Company & Culture Questions:

• "What interests you about Mobysoft's mission of 'tech for good' in the social housing sector?" (Demonstrate alignment with company values)

• "How do you embody the 'MobyIdeals' in your work and collaboration?" (Show understanding of company culture)

Portfolio Presentation Strategy:

• Structure: For each case study, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Outcome/Impact.

• Visuals: Use high-quality mockups, wireframes, user flows, and any relevant data visualizations.

• Storytelling: Make it engaging. Explain the "why" behind your decisions.

• Conciseness: Be mindful of time. Focus on the most impactful aspects of each project.

• Interaction: Be prepared to answer detailed questions about your process and rationale.

Challenge Preparation:

• Embrace Ambiguity: If given a design challenge, ask clarifying questions to understand the constraints and goals.

• Think Aloud: Articulate your thought process as you work through the problem.

• Focus on Fundamentals: Even if the challenge is complex, ground your solutions in core UX principles.

📝 Enhancement Note: Practice presenting portfolio projects aloud. Be ready to discuss your design rationale in detail and connect your work back to user needs and business objectives. For AI tools, even theoretical applications are valuable if well-reasoned.

📌 Application Steps

To apply for this Junior UX Designer position:

• Submit your application through the Mobysoft careers page.

• Portfolio Customization: Ensure your portfolio is easily accessible (link on CV/application) and highlights 2-3 key projects that best demonstrate your user-centered design process, Figma proficiency, and understanding of accessibility. Tailor your project selection and descriptions to align with Mobysoft's focus on enterprise software and data visualization if possible.

• Resume Optimization: Clearly articulate your relevant experience, education, and skills. Use keywords from the job description such as "UX Design," "Figma," "User Interviews," "Wireframing," "Prototyping," "Agile," and "Accessibility." Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio and answering common UX interview questions. Research Mobysoft's products (RentSense, RepairSense) and their mission. Prepare thoughtful questions to ask the interviewer about the team, projects, and company culture.

• Company Research: Understand Mobysoft's position in the social housing sector, their commitment to "tech for good," and their core values ("MobyIdeals"). This will help you articulate your interest and cultural fit during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.