Digital Design Systems Specialist

📍 Job Overview

Job Title: Digital Design Systems Specialist

Company: Beca

Location: Auckland, New Zealand

Job Type: Full-time

Category: Operations & Technology Management (Digital Delivery Systems)

Date Posted: 2026-04-24

Experience Level: Mid-Senior (5-10 years inferred)

Remote Status: On-site

🚀 Role Summary

• Lead the configuration, customization, and deployment of enterprise-level digital design and information management platforms, acting as a subject matter expert.

• Drive best practices in digital delivery and information management, ensuring seamless integration of digital tools into project and business workflows across diverse geographies.

• Champion innovation in digital delivery systems, exploring advancements in automation, AI, and remote collaboration to future-proof Beca's technological capabilities.

• Provide technical and administrative support, fostering collaboration between delivery teams, ICT, software engineers, and vendors to optimize system usage and efficiency.

📝 Enhancement Note: The role title "Digital Design Systems Specialist" combined with "Digital Delivery Systems Lead" in the description indicates a senior individual contributor or team lead role focused on the operational aspects of digital tools within engineering and infrastructure projects. The emphasis on "configuration, optimization, and deployment" points towards a strong operations and systems management focus rather than a pure design role, aligning it with Revenue/Sales/GTM Operations principles of enabling core business functions through technology. The inferred experience level of 5-10 years supports this seniority.

📈 Primary Responsibilities

• Serve as the primary subject matter expert for Beca’s enterprise-wide digital design systems, guiding their configuration, optimization, and deployment across all business units and geographies.

• Collaborate with cross-functional teams including ICT, Digital, Software Engineers, and external vendors to ensure effective integration and support of digital tools within project and business workflows.

• Champion and promote digital delivery and information management best practices, translating technical capabilities into practical project outcomes and supporting user adoption.

• Continuously identify and implement opportunities for automation, configuration development, and system optimization to enhance efficiency and effectiveness in line with ISO 19650 standards.

• Develop and deliver comprehensive training and user guidance materials to empower project teams and ensure maximum utilization of digital platforms and tools.

• Manage vendor relationships and IT service management processes related to the digital design systems, ensuring service level agreements are met and issues are resolved promptly.

• Evaluate and integrate new technologies, including AI and remote collaboration tools, into existing digital delivery systems to address future technological complexity and digital disruption.

• Support complex, enterprise digital design environments, including remote and virtualised deployments, ensuring seamless operation and integration.

📝 Enhancement Note: The responsibilities highlight a blend of technical system management, process ownership, and stakeholder engagement, common in senior operations roles. The focus on "configuration, optimization, and deployment" directly relates to operational efficiency and system enablement, analogous to how Sales Operations manages CRM or RevOps manages the tech stack. The mention of ISO 19650 and specific engineering software (Autodesk, Bentley, Esri, 12d) grounds the role in a technical operations context.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in a relevant field such as Information Technology, Computer Science, Engineering, or a related discipline is typically expected for this level of role. Relevant certifications in project management or specific software platforms would be advantageous.

Experience: Minimum of 5-10 years of progressive experience in managing and supporting enterprise-level digital design or information management systems, with a strong emphasis on configuration, deployment, and optimization within complex engineering or infrastructure environments.

Required Skills:

• Proven experience in supporting and configuring enterprise digital design or information management systems (e.g., Autodesk, Bentley, Esri, 12d).

• Demonstrated exposure to automation, configuration development, or system optimization techniques to improve operational efficiency.

• Solid understanding of system configuration, deployment, integration, and ongoing technical support within large-scale environments.

• Experience working in or supporting cloud-enabled or distributed digital environments.

• Proficiency in vendor management and IT service management (ITSM) principles and practices.

• Strong capability in developing and delivering effective training programs and user guidance materials.

• Excellent communication and interpersonal skills, with the ability to engage and influence a diverse user base, from technical teams to project stakeholders.

• Demonstrated team management and leadership skills, with the ability to guide and support a team of specialists.

Preferred Skills:

• Experience with remote and virtualised deployment strategies for complex software systems.

• Knowledge of emerging technologies like Artificial Intelligence (AI) and their application in digital engineering workflows.

• Experience in influencing and developing digital delivery systems "ways of working."

• Project management experience, particularly in implementing or upgrading enterprise software systems.

• Understanding of Agile or other iterative development methodologies for system enhancements.

📝 Enhancement Note: The required skills are heavily oriented towards systems management, process improvement, and leadership, which are core competencies for operations professionals. The emphasis on specific engineering software and ISO 19650 standards provides a crucial context for tailoring applications. The "go-to expert" expectation implies a need for deep technical and operational knowledge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• System Configuration Case Studies: Examples showcasing your ability to configure complex digital design or information management systems to meet specific project or organizational requirements. Detail the challenges, your approach, and the resulting improvements in workflow efficiency or data integrity.

• Process Optimization Documentation: Evidence of projects where you identified inefficiencies in digital workflows and implemented solutions through system adjustments, automation, or new process adoption. Quantify the impact on time savings, cost reduction, or error rates.

• System Deployment & Integration Examples: Documentation of successful deployments of enterprise-level software, including any integration efforts with other platforms. Highlight your role in planning, execution, and user onboarding.

• Training & User Adoption Materials: Samples of training guides, user manuals, or presentations developed to support users of digital systems, demonstrating your ability to translate technical information into accessible guidance.

• ROI or Efficiency Improvement Demonstrations: Any quantifiable results or metrics demonstrating the return on investment or significant efficiency gains achieved through your management or optimization of digital systems.

Process Documentation:

• Workflow Design & Optimization: Showcase your ability to map existing digital workflows, identify bottlenecks, and design optimized, streamlined processes leveraging digital tools and platforms.

• Implementation & Automation Methods: Document your experience in implementing new systems or features, including strategies for automation that reduce manual effort and improve data consistency.

• Measurement & Performance Analysis: Examples of how you track and analyze the performance of digital systems and processes, using data to inform decisions for further improvement and to report on impact to stakeholders.

📝 Enhancement Note: For operations roles, a portfolio demonstrating practical application of systems management, process improvement, and quantifiable results is crucial. This section guides candidates on what Beca might expect to see, focusing on evidence of operational impact and technical proficiency.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Digital Design Systems Specialist/Lead with 5-10 years of experience in Auckland, New Zealand, the estimated salary range is NZD $110,000 - $150,000 per annum. This estimate considers the specialization, leadership aspects, and the cost of living in Auckland.

Benefits:

• Professional Development Opportunities: Access to training, workshops, and certifications to enhance skills in digital engineering, systems management, and leadership.

• Supportive and Caring Work Environment: A culture that values employee well-being, collaboration, and personal growth.

• Relocation Support: Assistance for suitable candidates relocating to Auckland, New Zealand.

• Immigration Support: Guidance and support for visa sponsorship and immigration processes for qualified international applicants.

• Employee-Ownership Model / Share Ownership: Potential for employees to become owners of the company, fostering a strong sense of commitment and shared success.

• Opportunities to Learn from Industry Experts: Access to a vast network of technical experts and leaders across the Asia Pacific region.

• Highly Supportive Environment of Sharing and Collaboration: A culture that encourages knowledge sharing and teamwork.

Working Hours: Standard full-time hours are expected, likely around 40 hours per week. While the role is on-site, there may be flexibility offered depending on project demands and team needs, typical for professional roles in New Zealand.

📝 Enhancement Note: Salary research for Auckland, New Zealand, indicates that a role of this seniority and technical specialization typically falls within the provided range. The benefits listed are common for professional roles in established companies in New Zealand, with the employee ownership model being a significant differentiator.

🎯 Team & Company Context

🏢 Company Culture

Industry: Engineering, Architecture, Construction, and Consulting. Beca operates across a broad spectrum of sectors including infrastructure, buildings, industrial, utilities, and environmental projects, supporting major projects in New Zealand, Australia, and Southeast Asia. This diverse industry context means the digital systems must be robust and adaptable to various project types.

Company Size: Beca is a large, established organization. While the exact number of employees isn't provided, it's implied to be a significant global or regional player, likely employing thousands of individuals across multiple locations. This scale suggests a need for standardized, enterprise-level operational systems and processes.

Founded: Beca was founded in 1918, giving it a long history and deep expertise in its core industries. This longevity suggests a stable, established company with a strong foundation, likely with evolving digital capabilities to remain competitive.

Team Structure:

• The role likely sits within a broader Digital or Technology division, possibly a dedicated Digital Delivery Systems team.

• This team is expected to be supportive and composed of like-minded individuals passionate about innovation and development.

• The Specialist will lead a team, indicating a management or team lead responsibility, reporting to a higher-level digital or technology manager.

Methodology:

• Data-Driven Decision Making: The company likely emphasizes using data to inform system improvements, workflow optimization, and strategic decisions regarding technology adoption.

• Workflow Planning & Optimization: A core focus on designing, implementing, and continuously improving operational workflows through digital tools.

• Automation & Efficiency Practices: A commitment to leveraging technology to automate repetitive tasks and drive overall operational efficiency.

• ISO 19650 Compliance: Adherence to international standards for information management in construction and infrastructure projects, indicating a structured and rigorous approach to digital delivery.

Company Website: https://www.beca.com/

📝 Enhancement Note: Beca's long history and global presence suggest a mature operational environment where digital systems play a critical role in enabling complex project delivery. The "Digital Delivery Systems Lead" title implies a focus on operationalizing technology for business outcomes, aligning with the core principles of RevOps and Sales Ops.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-to-senior level position within the Digital Operations and Technology domain. It bridges technical expertise in digital systems with operational management and team leadership. The focus is on enabling Beca's core business functions (engineering, construction, consulting) through efficient and effective digital tools.

Reporting Structure: The Digital Design Systems Specialist will likely report to a Digital Systems Manager, Head of Digital Delivery, or a similar senior role within Beca's technology or digital transformation department. They are expected to lead a team of specialists, indicating direct reports.

Operations Impact: The role has a significant impact on operational efficiency, project delivery timelines, collaboration effectiveness, and the overall technological capability of Beca. By optimizing digital systems, this role directly contributes to the successful and cost-effective execution of major infrastructure and building projects, thereby influencing revenue and profitability. The adoption of new technologies like AI can further enhance competitive advantage.

Growth Opportunities:

• Leadership Progression: Potential to advance to a Digital Systems Manager, Head of Digital Delivery, or a similar leadership role overseeing broader digital strategy and operations.

• Specialization: Deepen expertise in specific areas of digital engineering, information management, or emerging technologies like AI within the context of large-scale projects.

• Cross-Functional Mobility: Opportunities to move into roles within IT strategy, project management for technology implementations, or digital transformation initiatives across different business units or regions.

• Mentorship and Training: Beca's commitment to professional development offers pathways to gain new certifications, attend industry conferences, and learn from senior experts.

📝 Enhancement Note: The role offers a clear trajectory for growth within a specialized operational technology field, with opportunities for both technical depth and leadership advancement within a large, established organization.

🌐 Work Environment

Office Type: The role is described as "On-site" in Auckland, New Zealand. This implies a traditional office-based work environment where employees are physically present to collaborate. Beca likely offers modern, well-equipped office spaces designed to foster collaboration and productivity.

Office Location(s): The primary location is Auckland, New Zealand. Beca has multiple offices globally, but this specific role is based in their Auckland hub, likely offering accessibility within the city's business districts.

Workspace Context:

• Collaborative Environment: The office setup is expected to support teamwork, with open-plan areas, meeting rooms, and shared spaces designed for interaction among project teams and colleagues.

• Operations Tools & Technology: Access to the necessary digital design systems, IT infrastructure, and communication tools will be provided to facilitate efficient work. This includes high-performance computing resources, robust network connectivity, and relevant software licenses.

• Team Interaction: Regular opportunities for direct interaction with team members, ICT support, software engineers, and project stakeholders, fostering a dynamic and communicative work atmosphere.

Work Schedule: While the role is full-time (approximately 40 hours per week), Beca's culture may offer some degree of flexibility in terms of start and end times, supporting work-life balance. However, the "on-site" requirement emphasizes regular physical presence.

📝 Enhancement Note: The on-site nature of the role suggests a preference for in-person collaboration and direct team engagement, which is common for roles involving hands-on system management and team leadership within established engineering firms.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and CV to assess alignment with the required skills and experience, with a focus on your background in digital systems, operations, and leadership.

• Technical/Operational Assessment: Likely an interview or technical challenge focused on your expertise in digital design systems, configuration, automation, and problem-solving within complex environments. Be prepared to discuss your approach to optimizing workflows and managing enterprise systems.

• Team/Leadership Interview: An interview to assess your team management capabilities, communication style, and cultural fit with Beca's collaborative environment. This may involve meeting potential team members or peers.

• Stakeholder/Management Interview: A final interview with a senior leader to discuss your strategic thinking, impact on business operations, and long-term career aspirations within Beca.

Portfolio Review Tips:

• Quantify Impact: For each portfolio item (case study, process optimization), clearly articulate the problem, your solution, and the measurable outcomes (e.g., percentage reduction in errors, time saved, efficiency gains). Use metrics relevant to operational efficiency and project delivery.

• Showcase Process Thinking: Highlight your understanding of end-to-end workflows and how you improved them. Demonstrate your ability to document processes clearly and implement standardized operational procedures.

• Tailor to Beca: Research Beca's projects and values. Frame your experience and portfolio examples to show how you can contribute to their specific goals, such as supporting major infrastructure projects or driving digital transformation.

• Focus on Systems & Operations: Emphasize your experience with configuration, deployment, integration, and ongoing support of digital systems, rather than purely design aesthetics or user interface. Your role is about operationalizing technology for business.

• Demonstrate Leadership: If you have managed teams, provide examples of how you've led, mentored, and developed individuals to achieve operational objectives.

Challenge Preparation:

• System Configuration Scenario: Be prepared for a scenario where you need to outline how you would configure a specific digital system to meet a defined project requirement, considering integration and user adoption.

• Process Improvement Task: You might be asked to analyze a hypothetical inefficient workflow and propose a solution involving digital tools and process changes. Focus on practical, implementable steps.

• Stakeholder Communication: Practice articulating technical concepts and operational benefits to a non-technical audience. Prepare to explain how your role and systems contribute directly to project success and business objectives.

📝 Enhancement Note: The emphasis on portfolio review and interview preparation for this role highlights the need for candidates to demonstrate not just technical skills but also operational acumen, problem-solving abilities, and leadership potential.

🛠 Tools & Technology Stack

Primary Tools:

• Enterprise Digital Design & Information Management Systems: Proficiency with industry-standard platforms like Autodesk (e.g., Civil 3D, Revit, BIM 360/Autodesk Construction Cloud), Bentley Systems (e.g., OpenRoads, MicroStation, ProjectWise), Esri (GIS platforms), and potentially 12d (Australian/NZ-specific surveying and civil design software).

• Configuration & Customization Tools: Experience with the specific configuration interfaces and development environments for the aforementioned platforms.

• Automation & Scripting Tools: Familiarity with scripting languages (e.g., Python, PowerShell) or automation platforms that can streamline workflows, data processing, or system administrative tasks.

• Cloud Platforms: Experience with cloud environments (e.g., Azure, AWS) for hosting or managing virtualised deployments and cloud-enabled applications.

Analytics & Reporting:

• System Performance Monitoring Tools: Tools to track system uptime, usage, and performance metrics.

• Data Analysis Tools: Ability to extract and analyze data from systems to identify trends, issues, and opportunities for improvement.

• Reporting Dashboards: Experience using or contributing to dashboards (e.g., Power BI, Tableau) for visualizing system usage, project status, and operational efficiency.

CRM & Automation:

• While not a primary CRM role, understanding how design and information management systems interact with broader enterprise systems (like ERP or project management software) is beneficial.

• Workflow Automation: Experience with tools that manage or automate workflows within the digital delivery process.

• Integration Tools: Familiarity with APIs or integration platforms that connect different software systems to ensure data consistency and seamless information flow.

📝 Enhancement Note: This section details the critical technology stack. Candidates should highlight their direct experience with these or similar enterprise-level engineering software suites, emphasizing their operational and administrative capabilities.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore and implement new technologies, including AI and advanced automation, to improve digital delivery processes.

• Collaboration: A strong emphasis on working effectively across diverse teams and geographies, sharing knowledge, and supporting colleagues.

• Efficiency & Optimization: A commitment to continuously improving processes, reducing waste, and maximizing the effectiveness of digital tools.

• Excellence & Quality: Adherence to high standards, including industry best practices like ISO 19650, to ensure the quality and reliability of digital project delivery.

• User Focus: Dedication to supporting users, understanding their needs, and providing effective training and guidance to ensure successful adoption of digital systems.

Collaboration Style:

• Cross-Functional Integration: Proactive engagement with various departments (ICT, Engineering, Project Management) to ensure digital systems align with business needs and project requirements.

• Process Review & Feedback: An open culture for reviewing and discussing operational processes, encouraging feedback for continuous improvement and adaptation.

• Knowledge Sharing: A supportive environment where team members are encouraged to share expertise, best practices, and lessons learned, fostering collective growth and problem-solving.

📝 Enhancement Note: Beca's values, as inferred from the description, emphasize innovation, collaboration, and a commitment to excellence. Candidates should demonstrate how their operational approach aligns with these values.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Diverse Stakeholder Needs: Balancing the varying technical requirements and expectations of different business units and project types across Beca's diverse operations.

• Keeping Pace with Technological Advancements: Continuously evaluating and integrating new technologies (AI, advanced automation) into existing, complex enterprise systems while ensuring stability and compatibility.

• Driving Adoption in a Large Organization: Overcoming potential resistance to change and ensuring consistent adoption and effective utilization of digital systems and best practices across a geographically dispersed workforce.

• Complexity of Enterprise Systems: Navigating and managing intricate, interconnected digital platforms that support critical, large-scale engineering and infrastructure projects.

Learning & Development Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in enterprise systems management, automation, cloud technologies, and IT service management specific to the engineering sector.

• Industry Conferences & Certifications: Support for attending relevant industry events and obtaining certifications in key software platforms or project management methodologies.

• Mentorship & Leadership Development: Guidance from experienced leaders within Beca and opportunities to hone team management and strategic planning skills.

📝 Enhancement Note: Understanding these challenges and growth opportunities is key for candidates to articulate their preparedness and career aspirations during interviews.

💡 Interview Preparation

Strategy Questions:

• Operational Strategy: "How would you approach optimizing the configuration and deployment of a new digital design system across multiple Beca business units, considering varying project needs and existing infrastructure?" (Focus on phased rollout, stakeholder engagement, and metrics).

• Collaboration & Stakeholder Management: "Describe a time you had to influence a diverse group of stakeholders (e.g., engineers, IT, management) to adopt a new digital process or system. What was your approach, and what were the results?" (Highlight communication, empathy, and data-driven persuasion).

• Problem-Solving & Efficiency: "Imagine a scenario where a critical digital design tool is causing significant delays for project teams. How would you diagnose the root cause, and what steps would you take to resolve it while minimizing disruption?" (Emphasize systematic troubleshooting, collaboration with support teams, and quick wins).

Company & Culture Questions:

• Company Operations: "Based on your research, how do you see Beca's commitment to innovation and digital transformation impacting the role of digital design systems?" (Connect your understanding of Beca's industry and stated values to your operational expertise).

• Team Dynamics: "How would you foster a collaborative and high-performing environment within your team of digital systems specialists, especially given the distributed nature of Beca's operations?" (Discuss leadership style, communication strategies, and team-building).

• Impact Measurement: "How would you measure the success and operational impact of the digital design systems you manage? What key performance indicators (KPIs) would you focus on?" (Prepare to discuss metrics related to efficiency, adoption, system uptime, and project support).

Portfolio Presentation Strategy:

• Structure Your Case Studies: For each key project in your portfolio, use a clear STAR (Situation, Task, Action, Result) or similar framework. Clearly state the challenge, your specific responsibilities, the actions you took (especially regarding configuration, process improvement, or automation), and the quantifiable results.

• Focus on Operational Value: When presenting, emphasize how your technical skills translated into tangible operational benefits for the organization – e.g., saved time, reduced costs, improved data accuracy, enhanced collaboration, faster project delivery.

• Demonstrate Systems Thinking: Show your understanding of how different systems interact and how your work contributes to the overall operational ecosystem. Be prepared to discuss integrations or dependencies.

• Highlight Leadership & Training: If applicable, showcase your experience in leading teams, mentoring junior staff, or developing effective training materials.

📝 Enhancement Note: Preparing for these types of questions and presentations will require candidates to deeply connect their technical and operational experience with Beca's business objectives and culture.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workday link.

• Tailor Your Resume: Ensure your resume clearly highlights experience with enterprise digital design and information management systems (mentioning specific software like Autodesk, Bentley, Esri, 12d if applicable), system configuration, process optimization, automation, team leadership, and vendor management. Use keywords from the job description.

• Prepare Your Portfolio: Curate 2-3 strong examples of your work that demonstrate your ability to manage, configure, and optimize digital systems for operational efficiency and project success. Focus on quantifiable results and process improvements.

• Research Beca: Understand Beca's core business, recent projects, and company values. Prepare to discuss how your skills and experience align with their mission to "make everyday better" and their commitment to innovation and digital transformation.

• Practice Your Interview Responses: Rehearse answers to common interview questions, focusing on providing specific, data-driven examples from your experience, particularly those related to operational challenges and solutions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.