DESIGN CONSULTANT

Bassett Furniture
Full-time•$70k-135k/year (USD)•Mason, United States

📍 Job Overview

Job Title: Design Consultant

Company: Bassett Furniture

Location: Mason, Ohio, United States

Job Type: Full-Time

Category: Sales & Design Operations

Date Posted: April 02, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

  • Drive sales and cultivate long-term customer relationships through expert interior design consultations and personalized service.

  • Leverage a deep understanding of furniture construction, design trends, and color/texture coordination to create dream room solutions for clients.

  • Utilize relationship selling techniques to maximize sales opportunities and foster customer loyalty.

  • Contribute to a high-performing sales environment within a state-of-the-art showroom.

  • Engage in continuous learning and professional development to enhance design and sales expertise.

📝 Enhancement Note: This role is positioned as a "Design Consultant" with a strong emphasis on sales and clienteling. While not a traditional "Revenue Operations" or "Sales Operations" role focused on systems, processes, and analytics, it is crucial for driving revenue through direct customer interaction and sales. The "operations" aspect lies in the structured approach to sales, client management, and the operational execution of design services within a retail environment.

📈 Primary Responsibilities

  • Conduct in-depth interior design consultations with clients to understand their aesthetic preferences, lifestyle needs, and budget constraints.

  • Develop and present comprehensive design solutions, including furniture selection, space planning, and material choices (colors, textures).

  • Utilize relationship selling techniques to build rapport, trust, and long-term client relationships, aiming for repeat business and referrals.

  • Perform in-home or virtual makeovers and design assessments to provide tailored recommendations.

  • Maintain a comprehensive knowledge base of Bassett Furniture's product lines, including construction details, materials, customization options, and design applications.

  • Stay abreast of current interior design trends, color palettes, and material innovations to offer relevant and fashionable solutions.

  • Manage the sales process from initial client engagement through to closing, ensuring a seamless and positive customer experience.

  • Actively participate in showroom merchandising, visual display, and maintaining a professional and inviting sales environment.

  • Collaborate

Application Requirements

Candidates must possess a passion for design, strong sales skills, and the ability to coordinate colors and textures. The role requires a professional image, computer proficiency, and the willingness to work weekends and holidays in a retail environment.