Information Design Manager

📍 Job Overview

Job Title: Information Design Manager

Company: Medpace, Inc.

Location: Cincinnati, Ohio, United States

Job Type: FULL_TIME

Category: Creative Services / Information Design Management

Date Posted: September 03, 2026

Experience Level: 6+ Years (Mid-Senior to Senior Level)

Remote Status: Hybrid

🚀 Role Summary

• Lead and manage a team of creative professionals in information design, encompassing writing, design, and technical communication to support clinical research initiatives.

• Drive creative direction and project management for a diverse range of client deliverables, including branding, content, assets, video production, user documentation, and corporate templates.

• Champion departmental projects and initiatives focused on enhancing operational efficiency, service delivery, and employee engagement within the creative services function.

• Foster a positive, supportive, and collaborative team environment that encourages innovation, professional development, and high-quality output aligned with strategic business objectives.

📝 Enhancement Note: This role is positioned within a contract research organization (CRO) in the healthcare/clinical research sector. The "Information Design Manager" title, coupled with responsibilities in branding, content, and documentation for patients and medical professionals, strongly suggests a focus on translating complex scientific and medical information into accessible and engaging formats. This aligns with GTM (Go-To-Market) enablement, internal/external communications, and potentially learning and development functions within a highly regulated industry. The emphasis on employee engagement and development points to a significant leadership component.

📈 Primary Responsibilities

• Provide strategic creative direction and end-to-end project management for client-facing information design projects, ensuring alignment with client needs and Medpace's mission.

• Oversee the development of compelling branding strategies, content, and visual assets designed to inform and engage patients and healthcare professionals in clinical research.

• Manage the production of engaging video content, including live-action and animated productions, to explain procedures and complex scientific concepts to targeted audiences.

• Direct the creation of high-quality user documentation, interactive training materials, and standardized corporate templates to support internal operations and external client requirements.

• Proactively identify and manage challenging project situations, developing innovative solutions to complex problems while maintaining project scope, timelines, and quality standards.

• Spearhead departmental initiatives and process improvement projects aimed at optimizing workflows, enhancing service offerings, and increasing team productivity and collaboration.

• Cultivate and maintain a positive, inclusive, and supportive team culture that values creativity, professional growth, and collaborative problem-solving.

• Collaborate effectively with cross-functional teams at Medpace, including scientific, clinical, regulatory, and business development departments, to ensure cohesive communication and integrated service delivery.

• Facilitate open communication channels for innovative ideas from the team while ensuring adherence to quality standards and delivery timelines for all creative outputs.

• Actively mentor and develop team members, focusing on their professional growth, skill enhancement, and career progression within the information design field.

📝 Enhancement Note: The responsibilities listed indicate a dual focus on both creative execution oversight and people management. The emphasis on "client work" suggests that this role will directly impact Medpace's service offerings to its biotechnology, pharmaceutical, and medical device clients. The mention of "learning and development and/or branding and content development" in the initial description hints at potential specializations within the management role, requiring an understanding of instructional design principles or advanced brand strategy.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Professional Writing, Graphic Design, Technical Communication, Marketing, or a closely related field. Experience:

• A minimum of 6 years of progressive experience in information design, creative services, content development, or a related field.

• Demonstrated experience in managing creative projects from conception through completion, including scope definition, resource allocation, and timeline management.

• Proven track record in leading and mentoring creative teams, fostering talent development, and promoting a collaborative work environment. Required Skills:

• Creative Direction: Ability to provide clear, strategic vision and guidance for creative projects.

• Project Management: Expertise in managing complex projects, timelines, budgets, and cross-functional dependencies, particularly within a regulated industry.

• Branding & Content Strategy: Strong understanding of brand development, content creation principles, and information architecture for diverse audiences.

• Technical Communication: Proficiency in developing clear, concise, and accurate technical documentation, user guides, and training materials.

• Adobe Creative Suite: Advanced proficiency in key applications such as InDesign, Illustrator, Photoshop, and potentially After Effects or Premiere Pro for video.

• Microsoft Office Suite: Advanced skills in Word, PowerPoint, and Excel for document creation, presentations, and data management.

• Team Leadership & Mentorship: Proven ability to motivate, develop, and manage a team of creative professionals, fostering engagement and high performance.

• Problem-Solving: Strong analytical and critical thinking skills to address complex challenges and develop effective solutions.

• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate creative concepts and collaborate effectively with internal and external stakeholders.

• Adaptability & Innovation: A proactive mindset with a desire to innovate, adapt to new technologies, and drive continuous improvement.

Preferred Skills:

• Experience in the clinical research, pharmaceutical, biotechnology, or medical device industries.

• Familiarity with learning management systems (LMS) and e-learning development tools.

• Experience with video production (live-action or animation) and editing software.

• Knowledge of regulatory requirements and compliance standards relevant to medical communications.

• Experience with content management systems (CMS) or digital asset management (DAM) systems.

📝 Enhancement Note: The requirement for 6+ years of experience, combined with a Bachelor's degree, places this role at a mid-to-senior management level. The emphasis on both creative tools (Adobe CC) and core management skills (project management, leadership) is critical. Given the industry, a strong understanding of scientific or medical content is highly advantageous, even if not explicitly stated as a primary requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Creative Project Showcase: A curated collection of representative work demonstrating leadership in branding, content creation, and information design projects. This should include examples of successful client deliverables.

• Process Improvement Case Studies: Detailed examples of initiatives led to improve team processes, workflow efficiency, or service delivery within a creative or information design context. Quantifiable results are highly valued.

• Team Management Examples: Evidence of successful team leadership, including examples of fostering growth, managing performance, and resolving team challenges.

• System Implementation/Optimization: If applicable, examples of contributions to selecting, implementing, or optimizing creative tools, project management software, or content management systems.

• ROI/Impact Demonstration: For key projects, the ability to articulate the impact and return on investment (ROI) through metrics such as efficiency gains, client satisfaction, or improved communication effectiveness.

Process Documentation:

• Ability to document and standardize creative workflows, project management methodologies, and quality assurance processes for information design projects.

• Experience in creating process documentation that clearly outlines steps, roles, responsibilities, and best practices for team execution.

• Proficiency in measuring the performance of creative processes and identifying areas for continuous improvement and optimization.

📝 Enhancement Note: For a management role in a creative and technical field like Information Design within a CRO, a portfolio should showcase not just aesthetic quality but also strategic thinking, project leadership, and measurable impact. Candidates should be prepared to discuss their management philosophy and how they have driven process improvements.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Information Design Managers with 6+ years of experience in Cincinnati, Ohio, the estimated annual salary range is $95,000 - $130,000 USD. This estimate considers the management level, specialized skills in creative direction and technical communication, and the specific industry (Clinical Research/CRO). Benefits:

• Comprehensive Health, Wellness, and Retirement: Includes medical, dental, and vision insurance, robust wellness programs, and competitive retirement savings plans.

• Paid Time Off (PTO): Generous paid time off policy for vacation, personal time, and holidays.

• Professional Development: Opportunities for continuous learning, industry training, and career advancement paths.

• On-site Amenities: Access to modern corporate campus facilities including multiple on-site dining options, free on-site parking, and 24/7 fitness and wellness facilities.

• Collaborative Work Environment: An office-based culture designed to foster interaction, knowledge sharing, and innovation.

• Employee Engagement: Company-sponsored social events and intramural sports contribute to a vibrant workplace culture.

Working Hours:

• Standard full-time work hours are typically 40 hours per week. While the role is office-based, the company culture emphasizes flexibility for eligible positions after training, suggesting potential for hybrid arrangements or occasional remote work depending on team needs and project demands.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for similar roles in the Cincinnati area and the specified experience level. Actual compensation may vary based on Medpace's internal compensation structure, candidate qualifications, and specific negotiation. The benefits listed are derived from the "Other Employee Benefits" and "Cincinnati Headquarters Experience" sections of the provided description.

🎯 Team & Company Context

🏢 Company Culture

Industry: Clinical Contract Research Organization (CRO) - Biotechnology, Pharmaceutical, and Medical Device sectors. Medpace plays a critical role in advancing new and better medical treatments by facilitating clinical trials.

Company Size: Medpace employs over 6,500 people globally, indicating a large, established organization with significant resources and a broad operational footprint.

Founded: Medpace was founded to accelerate the global development of safe and effective medical therapeutics. While the exact founding year isn't provided, its substantial employee count suggests a history of growth and successful operations within the CRO space.

Team Structure:

• The Information Design team is part of a broader "creative services" expansion within Medpace. It comprises writers, designers, and technical communicators.

• This role reports into a higher level of management within the creative or information design function, with the Manager responsible for guiding and developing their direct reports.

• Significant cross-functional collaboration is expected with scientific, clinical, regulatory, and business development teams to ensure integrated and impactful communication strategies. Methodology:

• Data-Driven Insights: The role involves translating complex scientific and medical data into understandable formats, implying a data-informed approach to content and design strategy.

• Workflow Optimization: A key responsibility is championing projects to improve departmental processes and efficiency, indicating a focus on Lean principles or Agile methodologies in creative production.

• Automation & Efficiency: While not explicitly stated, leveraging technology and automation for content creation, project management, and workflow streamlining is likely an expectation for a modern creative services team.

Company Website: https://careers.medpace.com

📝 Enhancement Note: Medpace's mission to advance medical treatments is a strong cultural driver. The Information Design Manager will be instrumental in communicating this mission and the scientific advancements to various stakeholders, requiring a blend of creative acumen and an appreciation for the high-stakes nature of clinical research. The company's size suggests established processes but also opportunities for influence and change management within their specific department.

📈 Career & Growth Analysis

Operations Career Level: This is a Management position, overseeing a team of creative professionals. It represents a mid-to-senior level role focused on both strategic leadership within the Information Design function and tactical execution of client projects. The scope involves managing people, processes, and creative output.

Reporting Structure: The Information Design Manager will likely report to a Director or VP of Creative Services, Marketing, or Communications. They will directly manage a team of Information Designers, Writers, and Graphic Designers.

Operations Impact: The Information Design Manager's role has a direct impact on Medpace's ability to effectively communicate complex scientific and medical information to clients, patients, and regulatory bodies. High-quality information design supports client acquisition, client retention, patient engagement in trials, and overall brand perception, ultimately contributing to the company's success in advancing medical treatments.

Growth Opportunities:

• Leadership Advancement: Potential to move into higher leadership roles such as Director of Creative Services, VP of Communications, or similar strategic positions within Medpace.

• Specialization & Expertise: Deepen expertise in specific areas like medical illustration, instructional design for clinical training, or advanced branding strategy within the life sciences sector.

• Cross-Functional Mobility: Opportunities to move into related strategic roles in marketing, corporate communications, or learning and development, leveraging transferable skills.

• Influence & Strategy: Contribute to the strategic direction of Medpace's creative services and its role in supporting the company's mission.

📝 Enhancement Note: The growth trajectory for this role involves expanding leadership responsibilities, potentially managing larger teams or broader departments, and increasing strategic influence within Medpace's core business operations. The company's emphasis on "defined career paths" and "accelerated professional development" suggests structured opportunities for advancement.

🌐 Work Environment

Office Type: The role is primarily office-based, situated within Medpace's modern corporate campus in Cincinnati, Ohio. This environment is designed to support collaboration and productivity.

Office Location(s): The primary location is Cincinnati, Ohio, specifically at 5375 Medpace Way, 45227. The description highlights the "Cincinnati Headquarters Experience" with features like a corporate campus, on-site dining, free parking, and fitness facilities.

Workspace Context:

• The workspace is designed for collaboration, encouraging interaction among team members and across departments.

• Access to necessary tools and technology for creative production is implied, including advanced capabilities within Adobe Creative Suite and MS Office.

• Opportunities for direct interaction with a diverse team of creative professionals and cross-functional colleagues are abundant. Work Schedule:

• The standard work schedule is 40 hours per week. While office-based, the company notes "occasional WFH that provides flexibility for eligible positions after training," suggesting a hybrid model might be possible or encouraged after the initial onboarding period, allowing for a balance between on-site collaboration and remote flexibility.

📝 Enhancement Note: The emphasis on on-site amenities and a collaborative office design suggests that Medpace values in-person interaction for fostering innovation and team cohesion. The mention of potential flexibility post-training indicates a move towards modern work arrangements, though the core expectation is likely office presence.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review of resumes and applications to assess qualifications against the job requirements.

• Initial Interview (Phone/Video): A discussion with an HR representative or hiring manager to gauge fit, experience, and understanding of the role. This may include behavioral questions related to leadership and project management.

• Portfolio Review & Presentation: Candidates will likely be asked to present their portfolio, detailing specific projects, their role, challenges faced, solutions implemented, and measurable outcomes. This is a critical step for evaluating creative and strategic capabilities.

• Case Study/Challenge (Potential): A specific assignment or case study related to information design, branding, or team management might be given to assess problem-solving skills and strategic thinking in a simulated scenario.

• Team/Stakeholder Interviews: Interviews with potential direct reports and key cross-functional stakeholders to assess collaboration style, leadership approach, and cultural fit.

• Final Interview: A concluding discussion with senior leadership to finalize the decision.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your most impactful projects that best showcase your leadership, creative direction, and project management skills relevant to Medpace's mission.

• Structure for Impact: For each project, clearly articulate the challenge, your specific role and contributions, the creative strategy employed, the tools/processes used, the solutions implemented, and most importantly, the measurable results (e.g., improved patient understanding, increased engagement, efficiency gains).

• Highlight Leadership: Emphasize your role in leading teams, managing stakeholders, and driving process improvements. Use metrics where possible to demonstrate impact.

• Tailor to Medpace: If possible, include examples that demonstrate an understanding of the healthcare or clinical research sector, or how you've translated complex information effectively.

• Be Prepared to Discuss: Be ready to elaborate on your decision-making process, how you handled challenges, and your approach to team management and development.

Challenge Preparation:

• Anticipate scenario-based questions about managing difficult team members, handling conflicting stakeholder priorities, or developing a creative strategy for a complex medical topic.

• Practice articulating your leadership philosophy and how you foster innovation and collaboration within a team.

• Be prepared to discuss your experience with Adobe Creative Suite and MS Office in practical application scenarios.

📝 Enhancement Note: The portfolio review is paramount for this role. Candidates should focus on demonstrating strategic thinking, leadership, and quantifiable results rather than just showcasing aesthetic work. Preparing a concise presentation that highlights management success and understanding of the CRO industry will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Advanced proficiency expected in InDesign, Illustrator, Photoshop. Familiarity with Premiere Pro (video editing) and After Effects (motion graphics) is highly beneficial, especially for video production responsibilities.

• Microsoft Office Suite: Expert-level skills in PowerPoint for presentations and template creation, Word for technical writing and documentation, and Excel for data organization and basic analysis.

• Project Management Software: Experience with tools like Asana, Trello, Monday.com, Jira, or similar platforms for task tracking, workflow management, and team coordination.

• Content Management Systems (CMS) / Digital Asset Management (DAM): Familiarity with systems for organizing, storing, and distributing creative assets and content is advantageous.

Analytics & Reporting:

• While not a primary analytics role, understanding how to interpret basic usage data for content or engagement metrics from digital platforms would be beneficial. CRM & Automation:

• Understanding how creative assets and content integrate with CRM systems (e.g., Salesforce) or marketing automation platforms for client engagement and internal workflows could be a plus.

📝 Enhancement Note: The core technical requirements are Adobe Creative Suite and MS Office. However, for a management role, proficiency with project management tools and an understanding of how creative assets are managed and deployed within broader business systems are increasingly important for efficiency and collaboration.

👥 Team Culture & Values

Operations Values:

• Innovation & Adaptability: A strong emphasis on embracing new ideas, adapting to changing project needs, and exploring innovative creative solutions.

• Excellence in Execution: A commitment to delivering high-quality written and designed materials that meet rigorous standards, especially within the medical/scientific context.

• Strategic Thinking: The ability to think beyond immediate tasks to understand broader project goals and business objectives, aligning creative output accordingly.

• Proactive Problem-Solving: A motivated and self-starting approach to identifying and resolving challenges efficiently and effectively.

• Teamwork & Collaboration: A strong emphasis on working cooperatively with colleagues, fostering a supportive environment, and contributing to collective success.

• Mentorship & Development: A dedication to fostering the growth and professional development of team members.

Collaboration Style:

• Cross-Functional Integration: Expected to work closely with diverse departments, requiring strong communication and partnership skills to bridge creative needs with scientific and business objectives.

• Open Communication: A culture that encourages sharing ideas, providing constructive feedback, and maintaining transparency in project progress and challenges.

• Shared Responsibility: A belief in collective ownership of project success, where team members contribute their expertise and support each other.

📝 Enhancement Note: Medpace's culture appears to value purpose-driven work, collaboration, and continuous growth. For this role, demonstrating an alignment with these values, particularly in fostering a creative yet disciplined team environment and contributing to the company's mission, will be crucial.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Scientific Rigor: Translating complex, precise medical and scientific information into engaging content while adhering to strict regulatory and accuracy standards.

• Managing Diverse Creative Needs: Overseeing a wide range of creative outputs (branding, video, documentation) for various internal and external stakeholders with potentially competing priorities.

• Fostering Team Growth in a Large Organization: Developing and retaining creative talent within a structured corporate environment, ensuring individual growth aligns with departmental and company objectives.

• Adapting to Evolving Technologies: Staying abreast of new creative tools, software updates, and digital communication trends to maintain a competitive edge in information design.

• Driving Process Improvements: Championing and implementing changes to existing workflows and processes within a established organizational structure.

Learning & Development Opportunities:

• Advanced Creative & Management Training: Access to internal and external training programs to enhance skills in leadership, project management, and specialized creative software or techniques.

• Industry Exposure: Opportunities to learn about various therapeutic areas and clinical research processes through close collaboration with scientific and clinical teams.

• Mentorship Programs: Participation in formal or informal mentorship opportunities, both as a mentor and a mentee, to foster career development.

• Cross-Functional Projects: Involvement in projects that span different departments, providing broader business context and exposure to diverse operational areas.

📝 Enhancement Note: The challenges presented are typical for a creative management role in a regulated industry. The growth opportunities are framed around continuous learning, leadership development, and gaining deeper industry expertise, aligning with Medpace's stated commitment to employee growth.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to leading a creative team, particularly in a fast-paced, client-focused environment like a CRO." (Focus on your management style, delegation, conflict resolution, and team motivation strategies.)

• "Walk us through a complex information design project you managed from concept to completion. What were the key challenges, your role, and the measurable outcomes?" (Prepare a specific case study from your portfolio, highlighting strategic decisions and results.)

• "How do you ensure the accuracy and compliance of creative materials when dealing with scientific or medical information?" (Emphasize your understanding of quality control, stakeholder review processes, and attention to detail.)

• "What is your strategy for fostering innovation and encouraging new ideas within a creative team?" (Discuss creating a safe space for experimentation, feedback mechanisms, and integrating new trends.) Company & Culture Questions:

• "What interests you about Medpace's mission to advance medical treatments, and how do you see the Information Design team contributing to this mission?" (Show you've researched the company and understand its purpose.)

• "How do you approach collaboration with non-creative departments, such as scientific or regulatory teams?" (Highlight your communication skills and ability to translate between different professional languages.)

• "Describe a time you had to adapt your creative strategy or process due to unforeseen circumstances or new information." (Demonstrate your flexibility and problem-solving capabilities.) Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio pieces as narratives. Begin with the problem or objective, detail your strategic approach, highlight your team's execution, and conclude with the impact and lessons learned.

• Quantify Impact: Whenever possible, use data to support your claims. This could include metrics on efficiency, engagement, client satisfaction, or adherence to deadlines/budgets.

• Focus on Leadership: Clearly articulate your responsibilities as a manager in each project, not just your individual contributions. Discuss how you guided your team.

• Address Medpace's Context: If you have relevant experience in healthcare, clinical research, or translating complex information, explicitly draw those parallels.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of creative leadership, strategic thinking, operational efficiency, and an understanding of Medpace's mission. Be ready to back up claims with specific examples and quantifiable results.

📌 Application Steps

To apply for this Information Design Manager position:

• Submit your application through the Medpace careers portal at https://careers.medpace.com.

• Curate Your Portfolio: Select 3-5 of your most relevant and impactful projects that demonstrate creative direction, project management, team leadership, and successful outcomes. Tailor your selection to highlight experience in complex information translation or team development.

• Optimize Your Resume: Ensure your resume clearly outlines your 6+ years of experience, management responsibilities, proficiency in Adobe Creative Suite and MS Office, and any experience in regulated industries or scientific communication. Use keywords from the job description.

• Prepare Your Presentation: Practice presenting your portfolio, focusing on storytelling, quantifiable results, and your leadership approach. Be ready to discuss your strategies for team management and process improvement.

• Research Medpace: Understand Medpace's mission, services, and the role of creative services within a CRO. Prepare thoughtful questions that demonstrate your engagement and interest in contributing to their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.