In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant

Company: Bath Concepts Independent Dealers

Location: Victorville, CA

Job Type: FULL_TIME

Category: Sales Operations / Revenue Operations (Client-Facing Sales Enablement)

Date Posted: 2026-08-12

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on direct client engagement, utilizing proprietary sales enablement tools to drive revenue within the home remodeling sector, specifically focusing on bath solutions.

• The core function involves delivering a standardized, yet customizable, sales presentation to pre-qualified leads, emphasizing efficiency and conversion.

• Success is measured by the ability to close sales effectively, leveraging a commission-based compensation structure that rewards performance and client acquisition.

• The position requires a blend of sales acumen, design sensibility, and proficiency with technology-driven sales processes, supported by robust company-provided training and lead generation.

📝 Enhancement Note: While the title is "In-Home Design Consultant," the responsibilities and compensation structure (100% commission, focus on closing sales) strongly align with a Sales Representative role within a Revenue Operations or Sales Operations context. The "design" aspect is tied to utilizing software to present solutions, rather than independent design work. The target audience for this role would be individuals with a proven sales track record, particularly in in-home sales or the home improvement industry, seeking a performance-driven, client-facing opportunity.

📈 Primary Responsibilities

• Deliver a compelling, standardized sales presentation to pre-qualified homeowners using a proprietary iPad application, ensuring consistent brand messaging and product showcasing.

• Leverage proprietary iPad software to design custom bath and shower plans, visually demonstrating value and customization options to potential clients.

• Conduct in-home consultations and effectively close sales, providing accurate pricing and outlining project scope to meet customer needs and company objectives.

• Actively participate in weekly sales training sessions to continuously refine presentation skills, product knowledge, and sales techniques, ensuring adherence to best practices.

• Manage a pipeline of pre-qualified leads, prioritizing appointments and follow-ups to maximize conversion rates and achieve individual sales targets.

• Collaborate with internal teams for order processing and project handoff, ensuring a seamless customer experience from initial consultation to project completion.

📝 Enhancement Note: The primary responsibilities are heavily focused on client-facing sales execution and the use of specific sales enablement technology. This role directly contributes to revenue generation and requires strong alignment with sales and revenue operations strategies for lead qualification and conversion.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent required. Bachelor's degree in Business, Marketing, Design, or a related field is a plus.

Experience: Minimum of 2-5 years of direct sales experience required, with a strong preference for candidates with prior experience in home remodeling, bathroom industry sales, or in-home service sales.

Required Skills:

• Proven track record in closing sales and achieving revenue targets in a commission-based environment.

• Exceptional interpersonal skills, enabling effective rapport-building with diverse clientele.

• Strong verbal and written communication skills, essential for clear and persuasive client interactions.

• Proficient public speaking and presentation skills, comfortable presenting to individuals or small groups in a home setting.

• High degree of self-motivation, ambition, and discipline to manage workload and achieve sales goals independently.

• Ability to work effectively in social settings and independently manage daily schedules and client appointments.

• Proficiency in utilizing tablet-based applications and proprietary software for sales presentations and design visualization. Preferred Skills:

• Experience with CRM systems for lead tracking and customer management.

• Familiarity with design principles or interior design concepts.

• Experience in the bathroom remodeling or home improvement industry.

• Demonstrated ability to adapt sales approach based on client needs and feedback.

📝 Enhancement Note: The qualifications emphasize a blend of essential sales skills and specific industry/technology experience. The "design" aspect is interpreted through the lens of using software to present customized solutions, rather than traditional interior design expertise. The experience level is inferred from the "typical first-year earnings" and the requirement for previous sales experience, suggesting a mid-level role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a traditional portfolio is not explicitly required, candidates are expected to demonstrate their sales process through examples during interviews, showcasing how they approach client needs and close deals.

• Evidence of successful sales presentations and client engagement strategies will be crucial.

• Examples of how proprietary software (like the company's iPad app) was utilized to enhance client understanding and drive sales decisions.

• Documentation or anecdotal evidence of achieving sales targets and exceeding performance expectations in previous roles. Process Documentation:

• Candidates should be prepared to articulate their personal sales process, from initial lead engagement to final closing and customer satisfaction.

• Understanding of how to leverage technology (e.g., CRM, sales enablement platforms) to streamline sales workflows and improve efficiency.

• Ability to adapt to and master a defined company sales process and presentation methodology.

📝 Enhancement Note: For a role focused on sales execution and client-facing presentations, the "portfolio" shifts from traditional design or project portfolios to demonstrating sales process proficiency, client engagement skills, and the ability to effectively use sales enablement tools. Candidates should prepare to discuss their sales methodology and track record.

💵 Compensation & Benefits

Salary Range: $80,000 - $100,000+ annually (100% Commission-Based)

Benefits:

• Comprehensive Sales Training: Intensive, industry-leading training program covering sales best practices, product knowledge, and proprietary software usage.

• Lead Generation Support: Company-provided pre-qualified leads, significantly reducing prospecting time and allowing focus on sales conversion.

• Proprietary Sales Tools: Access to an iPad and specialized sales software designed to enhance presentations and streamline the sales process.

• Performance-Based Earning Potential: Uncapped commission structure with significant earning potential for high performers, targeting $100,000+ in first-year earnings.

• Career Advancement: Opportunities for growth within a specialized sales team focused on a high-demand market.

Working Hours: Full-time, typically involving flexible scheduling to accommodate in-home appointments, which may include evenings and weekends. A standard expectation of 40 hours per week, with the understanding that client availability dictates the precise schedule.

📝 Enhancement Note: The salary is explicitly commission-based, with a stated target for first-year earnings. The provided range ($80,000-$100,000) represents the expected earnings for a committed, successful salesperson within the first year, based on the company's commission structure and typical performance. The benefits focus heavily on sales enablement and lead support, crucial for a commission-only role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Home Services (specifically Bathroom Remodeling)

Company Size: Bath Concepts Independent Dealers operates through a network of independent dealers, suggesting a decentralized structure with potentially varying operational scales across locations. The core company (BCI Acrylic) is likely a larger manufacturing entity supporting these dealers.

Founded: BCI Acrylic was founded in 1979, indicating a long-standing presence and established reputation in the acrylic bath and shower solutions market. This history suggests stability and expertise.

Team Structure:

• The "In-Home Design Consultant" role is part of the sales team within a specific dealership or region.

• This team likely works closely with lead generation and order processing departments within the dealership.

• Collaboration will be essential with other sales consultants for sharing best practices and with management for training and performance reviews. Methodology:

• Data-Driven Sales: The company utilizes pre-qualified leads and proprietary software, indicating a structured, data-informed approach to sales lead management and presentation.

• Process Optimization: Emphasis on a defined sales presentation and process ensures consistency and efficiency in client interactions.

• Customer-Centric Solutions: Focus on delivering stylish, affordable, and low-maintenance solutions tailored to homeowner needs, including accessibility.

Company Website: https://www.bathconcepts.com/

📝 Enhancement Note: The company culture is geared towards performance, efficiency, and leveraging technology for sales success. The "independent dealers" model implies a franchise-like structure where adherence to central sales and product guidelines is key, while local execution is managed by the dealer.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level sales contributor, focused on direct client interaction and revenue generation. It’s a client-facing role within the sales function, not a back-office operations role.

Reporting Structure: Sales Consultants typically report to a Sales Manager or General Manager within their specific dealership or regional operation.

Operations Impact: The primary impact of this role is direct revenue generation. Successful sales consultants contribute significantly to the dealership's overall sales volume, market share, and profitability. Their ability to effectively convert leads directly fuels the company's growth.

Growth Opportunities:

• Sales Excellence: Progression to senior sales consultant roles with higher earning potential and potentially mentoring opportunities.

• Sales Management: Advancement into Sales Management positions, overseeing a team of consultants and contributing to sales strategy development.

• Specialization: Potential to become a subject matter expert in specific product lines or sales techniques.

• Leadership within Dealerships: Opportunities to take on broader responsibilities within an independent dealership.

📝 Enhancement Note: While this role is client-facing sales, its reliance on structured processes, proprietary software, and data-driven lead management places it within the broader ecosystem of sales and revenue operations. Growth paths are primarily within sales leadership and management.

🌐 Work Environment

Office Type: The role is primarily an "in-home" sales position, meaning the consultant's primary workspace is the client's residence.

Office Location(s): The role is based in Victorville, CA, requiring travel to client homes within a defined local territory surrounding this area.

Workspace Context:

• Client Homes: The primary work environment involves visiting customer residences to conduct sales consultations and presentations.

• Mobile Office: A significant portion of the work involves using a mobile setup, primarily an iPad, for presentations, design, and sales closing.

• Dealership Support: While not a daily office presence, consultants will likely interact with their dealership for training, team meetings, and administrative support.

Work Schedule: Full-time, with flexibility to schedule appointments based on client availability. This often includes evenings and weekends, a common characteristic of in-home sales roles. The expectation is a commitment to achieving sales targets, which may require adjusting hours accordingly.

📝 Enhancement Note: The work environment is highly mobile and client-centric, emphasizing adaptability and the ability to conduct business effectively in various home settings. The company's support structure (training, leads) is designed to facilitate success in this on-site, client-facing capacity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, sales experience, and communication skills.

• In-Depth Interview: A more detailed discussion focusing on sales methodology, closing techniques, and understanding of commission-based roles. This may involve role-playing scenarios.

• Presentation/Demonstration: Candidates may be asked to deliver a mock sales presentation or demonstrate their ability to use a tablet-based tool (similar to the company's proprietary software).

• Meet the Team/Manager: Final interviews may involve meeting with the sales manager or other team members to assess cultural fit and team dynamics.

Portfolio Review Tips:

• Prepare to discuss your sales process in detail, using the STAR method (Situation, Task, Action, Result) to illustrate successful sales scenarios.

• Be ready to articulate how you handle objections, build rapport, and close deals effectively.

• If you have examples of successful presentations or sales collateral you've created (even if not formal design work), be prepared to discuss them.

• Highlight any experience using sales enablement software, CRMs, or tablet-based sales tools. Challenge Preparation:

• Be ready for situational questions asking how you would handle specific client scenarios or objections.

• Prepare to discuss your earning potential expectations and how you align with a 100% commission structure.

• Understand the company’s product offerings (acrylic bath and shower solutions) and be prepared to discuss how you would present their value proposition.

📝 Enhancement Note: The interview process will heavily focus on assessing sales aptitude, presentation skills, and the ability to thrive in a commission-driven, in-home sales environment. Candidates should be prepared to demonstrate their sales process and client engagement capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Proprietary iPad Sales Application: The core tool for delivering sales presentations, showcasing products, designing custom bath plans, and providing pricing. Proficiency with tablet-based applications is essential.

• CRM System (Likely): While not explicitly stated, a CRM system is typically used for managing leads, tracking customer interactions, and managing sales pipelines. Candidates should be prepared to discuss their experience with CRM platforms.

• Communication Tools: Standard business communication tools such as email, phone, and potentially collaboration platforms for internal team communication.

Analytics & Reporting:

• While consultants may not directly manage analytics, they will be expected to understand and report on key sales metrics (e.g., conversion rates, sales volume) which feed into company-wide analytics. CRM & Automation:

• Experience with CRM systems for lead management and customer data organization is highly beneficial.

• Familiarity with sales enablement platforms that integrate presentation, design, and CRM functionalities would be an advantage.

📝 Enhancement Note: The reliance on a proprietary iPad application is central to this role. Candidates should highlight their comfort and experience with mobile sales technology and any similar sales enablement platforms they have used.

👥 Team Culture & Values

Operations Values:

• Performance Excellence: A strong emphasis on achieving and exceeding sales targets through dedication and effective sales strategies.

• Integrity & Customer Focus: Delivering value to homeowners by providing quality, affordable, and low-maintenance solutions that meet their needs.

• Continuous Improvement: Commitment to ongoing learning and development through regular training sessions to enhance sales skills and product knowledge.

• Collaboration & Support: Working within a team structure where members support each other and share best practices to collectively achieve dealership goals.

Collaboration Style:

• Client-Centric: All interactions, whether in-home or internal, are geared towards ensuring a positive client experience and successful sales outcome.

• Team-Oriented: While sales are individual, there's an expectation of collaboration with other consultants and support staff to share insights and drive overall team success.

• Process Adherence: A culture that values following established sales processes and methodologies to ensure consistency and quality across all client interactions.

📝 Enhancement Note: The culture is likely driven by sales performance, with a strong emphasis on ethical selling and customer satisfaction. Teamwork is valued, particularly in sharing knowledge and supporting the overall dealership's revenue goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income Volatility: The primary challenge is managing income fluctuations inherent in a 100% commission role, requiring consistent performance.

• In-Home Sales Environment: Navigating diverse client expectations, home environments, and potential rejection requires resilience and strong interpersonal skills.

• Mastering Proprietary Software: Becoming proficient with the company's specific sales and design tools to deliver effective presentations.

• Balancing Work and Personal Life: The flexible but often non-traditional hours (evenings, weekends) require effective time management and discipline.

Learning & Development Opportunities:

• Advanced Sales Techniques: Access to ongoing training from industry leaders to refine closing strategies, objection handling, and client engagement.

• Product Expertise: Deepening knowledge of acrylic bath and shower solutions, installation processes, and competitive advantages.

• Technology Proficiency: Developing advanced skills in using mobile sales enablement platforms and CRM systems.

• Sales Leadership Track: Opportunities to transition into sales management roles for those who demonstrate leadership potential and consistent high performance.

📝 Enhancement Note: The challenges are typical for a commission-based, in-home sales role. The growth opportunities are clearly defined within sales progression and leadership, supported by company-provided training.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to selling in a homeowner's environment. How do you build rapport and trust quickly?"

• "Walk me through a time you successfully closed a difficult sale. What were the key factors that led to success?"

• "How do you handle objections related to price or necessity for a home improvement project?"

• "How would you use a tablet-based sales tool to present complex product options and pricing to a client?" Company & Culture Questions:

• "What do you know about Bath Concepts and the bathroom remodeling industry?"

• "How do you stay motivated in a 100% commission role?"

• "Describe your ideal work environment and team collaboration style."

• "How do you approach continuous learning and skill development in sales?" Portfolio Presentation Strategy:

• Prepare to discuss your personal sales process, highlighting how you manage leads, conduct consultations, and close deals. Use specific examples from your past experience.

• Be ready to articulate the benefits of the company's approach (pre-qualified leads, proprietary software) and how you would leverage them.

• If asked for examples, focus on quantifiable results (e.g., "increased sales by X%," "closed Y deals per week").

• Emphasize your ability to adapt to new technologies and sales methodologies.

📝 Enhancement Note: Interview preparation should focus on showcasing strong sales fundamentals, adaptability to in-home sales and technology, and a clear understanding of and commitment to a commission-based compensation model.

📌 Application Steps

To apply for this In-Home Design Consultant position:

• Submit your application through the provided link on the BCI Acrylic careers portal.

• Resume Customization: Tailor your resume to highlight your direct sales experience, particularly in home improvement or in-home services. Quantify your achievements with specific sales figures, conversion rates, and earnings where possible.

• Prepare for Role-Play: Anticipate potential role-playing scenarios where you'll need to demonstrate your sales presentation skills and objection-handling techniques. Practice delivering a compelling pitch for a home improvement product.

• Research Company: Familiarize yourself with Bath Concepts Independent Dealers and BCI Acrylic's product offerings, value proposition, and commitment to quality and low-maintenance solutions. Understand their target market and the benefits they offer homeowners.

• Articulate Sales Process: Be ready to clearly and concisely explain your personal sales methodology, from lead engagement to closing, and how you would utilize the company's proprietary tools and training to succeed.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.