In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant

Company: Bath Concepts Independent Dealers

Location: Hesperia, California

Job Type: FULL_TIME

Category: Sales Operations / GTM Enablement

Date Posted: 2026-08-12

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role is a hybrid of direct sales and consultative design, focusing on in-home customer interactions for bathroom remodeling solutions.

• Key responsibilities involve delivering compelling sales presentations, utilizing proprietary software for custom design, and closing deals to meet revenue targets.

• The position emphasizes a commission-based compensation structure, rewarding high performance and sales acumen within a defined territory.

• Success requires strong interpersonal skills, a consultative approach, and proficiency in utilizing sales enablement tools like iPads and specialized software.

📝 Enhancement Note: While the raw job title is "In-Home Design Consultant," the description clearly positions this as a direct sales role with a strong emphasis on closing deals. Therefore, it's categorized under Sales Operations/GTM Enablement to reflect its function within the broader Go-To-Market strategy, focusing on driving revenue through direct customer engagement and sales process execution. The "design" aspect is a component of the sales process, not a primary architectural or interior design function.

📈 Primary Responsibilities

• Conduct engaging, in-home sales presentations to pre-qualified homeowners, effectively showcasing the company's acrylic bath and shower solutions.

• Utilize proprietary iPad-based software to create customized bath plans and present pricing accurately to potential clients.

• Drive revenue by consistently closing sales and meeting or exceeding individual sales quotas on a daily and weekly basis.

• Collaborate with the sales team and management by actively participating in weekly sales training sessions to continuously refine sales techniques and product knowledge.

• Ensure a high level of customer satisfaction by providing expert design advice and solutions tailored to individual homeowner needs and accessibility requirements.

• Manage a sales pipeline through effective lead qualification and follow-up, ensuring efficient use of time and resources.

• Maintain accurate and up-to-date customer records and sales activity logs within the company's CRM or designated sales tracking system.

📝 Enhancement Note: The original description highlights "deliver our proven sales presentation" and "close sales." These are enhanced to reflect the operational aspects of sales execution, including pipeline management, CRM utilization, and active participation in training for continuous improvement, which are critical for a commission-based role focused on consistent revenue generation.

🎓 Skills & Qualifications

Education: High school diploma or equivalent required. Associate's or Bachelor's degree in a related field (e.g., Marketing, Business, Design) is a plus.

Experience:

• Minimum of 2-5 years of direct sales experience is required.

• Prior experience in the home remodeling, construction, or bathroom industry is highly preferred.

• Proven track record of successfully closing sales and meeting revenue targets in a commission-based environment. Required Skills:

• Exceptional Interpersonal Skills: Ability to build rapport, establish trust, and connect with diverse homeowner personalities.

• Strong Communication Skills: Clear, concise, and persuasive verbal and written communication for presentations and customer interactions.

• Consultative Sales Acumen: Skill in understanding customer needs, offering tailored solutions, and guiding them through the decision-making process.

• Closing Proficiency: Demonstrated ability to overcome objections, negotiate effectively, and secure sales agreements.

• Self-Motivation & Discipline: High degree of initiative, drive, and ability to work independently with minimal supervision.

• Organizational Skills: Effective time management, territory planning, and record-keeping capabilities.

• Proficiency with Technology: Comfortable and adept at using iPads and proprietary sales software for presentations and design.

• Public Speaking Confidence: Ability to present confidently and engagingly to individuals and small groups in a home setting.

Preferred Skills:

• Experience with CRM software for lead and customer management.

• Knowledge of bathroom design principles and remodeling best practices.

• Familiarity with acrylic bath and shower systems.

• Ability to interpret and present technical product information clearly.

📝 Enhancement Note: The "Experience Level: 2-5" from the AI output is translated into a more detailed experience requirement. The "Sales Representative" and "In-Home Design" aspects are further broken down into specific skills like "Consultative Sales Acumen" and "Closing Proficiency," which are crucial for this commission-driven role. iPad and software proficiency are highlighted as essential operational tools.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Performance Metrics: Documented history of sales achievements, including conversion rates, average deal size, and total revenue generated over specific periods.

• Case Studies of Successful Sales Engagements: Examples of complex sales scenarios, detailing customer needs, the sales process followed, how objections were overcome, and the final outcome.

• Demonstration of Design Software Proficiency: While a formal portfolio isn't expected, candidates should be prepared to discuss their experience with sales enablement tools and proprietary software, highlighting their ability to quickly learn and master new systems.

• Customer Testimonials or References: Evidence of positive customer feedback and satisfaction derived from sales interactions.

Process Documentation:

• Candidates should be prepared to articulate their personal sales process, from initial contact and needs assessment to presentation, objection handling, closing, and follow-up.

• Understanding of how to leverage proprietary software for efficient design and quoting is critical; candidates may be asked to describe their approach to using such tools in a sales context.

• The ability to follow a structured, company-defined sales presentation and design process is paramount, as outlined by the "proven sales presentation" and "rigorous pre-qualification process."

📝 Enhancement Note: For a sales role focused on direct customer interaction and using specific tools, the "portfolio" concept shifts from traditional project-based portfolios to demonstrating sales performance and process adherence. This section focuses on quantifying achievements and articulating the candidate's personal sales methodology, aligned with the company's structured sales approach and technology stack.

💵 Compensation & Benefits

Salary Range: $80,000 - $100,000 annually (Commission-Based)

Explanation of Salary Range: This range represents the estimated first-year earnings for fully committed team members, based on the company's stated typical first-year earnings of $100,000 for commission-based sales representatives. The lower end of the range ($80,000) accounts for individuals who may require ramp-up time or are new to the industry but demonstrate strong sales potential. The upper end ($100,000+) reflects the earning potential for high-performing, dedicated individuals who consistently meet and exceed sales targets. This is a 100% commission-based role.

Benefits:

• Comprehensive Sales Training: Intensive, industry-leading training program covering sales best practices, product knowledge, and effective use of proprietary sales tools, provided from start to finish.

• Pre-Qualified Leads: Access to a consistent flow of pre-qualified homeowner leads, minimizing time spent on prospecting and lead generation.

• Proprietary Sales Technology: Utilization of an iPad and specialized sales software designed to streamline the design and quoting process.

• Performance-Based Earning Potential: Uncapped commission structure allowing for significant income growth based on sales performance.

• Structured Sales Process: A proven, repeatable sales methodology and presentation framework to guide every customer interaction.

Working Hours: This is a full-time, on-site position. While specific daily hours may vary based on customer appointments and sales activities, typical full-time engagement implies approximately 40 hours per week. Evening and weekend availability is often required for in-home sales consultations.

📝 Enhancement Note: The salary information is derived from the provided range and the company's statement about first-year earnings. The "100% commission-based" nature is emphasized. Benefits are tailored to a sales role, focusing on training, lead generation support, and the tools provided, which are crucial for a commission-only structure. Working hours are clarified to reflect the nature of in-home sales.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Home Services (Specializing in Bathroom Remodeling)

Company Size: Bath Concepts Independent Dealers operates through a network of independent dealers, suggesting a distributed but coordinated business model. The specific size of the direct employer (JD Bathroom Remodel Express) is not provided, but the network implies a significant market presence.

Founded: While the founding date of Bath Concepts Independent Dealers is not specified, the mention of "redefining bath remodeling" and "leader in acrylic bath and shower solutions" suggests a company with established expertise and a forward-thinking approach to the market.

Team Structure:

• This role is part of the sales team, reporting to a Sales Manager or similar leadership figure within JD Bathroom Remodel Express.

• The team operates on a commission-based structure, fostering a competitive yet collaborative environment focused on individual and collective sales performance.

• Cross-functional collaboration is primarily with internal sales support, lead generation teams, and potentially installation/fulfillment departments to ensure seamless customer project execution. Methodology:

• Data-Driven Sales Enablement: The company employs a rigorous pre-qualification process and proprietary software to ensure sales representatives have high-quality leads and effective tools.

• Standardized Presentation & Design: A defined sales presentation and custom design process using iPad software is central to the sales methodology.

• Continuous Improvement: Regular weekly sales training sessions are a core component, emphasizing skill development and adherence to best practices for efficiency and effectiveness.

Company Website: https://www.bathconcepts.com/

📝 Enhancement Note: The company context is inferred from "Bath Concepts Independent Dealers" and "JD Bathroom Remodel Express." The "independent dealers" aspect suggests a franchise or network model, while "JD Bathroom Remodel Express" is likely the direct employer. The focus is on how this structure impacts a sales operations role, emphasizing the need for standardized processes and support systems.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at the mid-level of a sales career path, requiring prior sales experience but offering significant growth potential through performance. It's a direct contributor role focused on revenue generation.

Reporting Structure: Sales Consultants typically report to a Sales Manager or Regional Sales Director who oversees performance, provides coaching, and manages team quotas. This structure ensures guidance and accountability within the commission-based framework.

Operations Impact: The primary impact of this role is direct revenue generation for the company. By successfully closing sales of bathroom remodeling solutions, the consultant directly contributes to the company's financial success and market share in the home improvement sector. Their ability to accurately assess customer needs and propose suitable solutions also impacts customer satisfaction and brand reputation.

Growth Opportunities:

• Advancement to Senior Sales Consultant/Team Lead: Demonstrating consistent high performance can lead to opportunities to mentor new consultants, take on larger territories, or move into leadership roles.

• Specialization: Potential to specialize in specific product lines or customer segments within bathroom remodeling.

• Transition to Sales Management: With proven sales success and leadership potential, individuals may progress into Sales Management roles, overseeing teams and strategic sales initiatives.

• Further Training & Certification: Opportunities to deepen expertise in sales techniques, design principles, or specific product technologies through ongoing company training.

📝 Enhancement Note: This section interprets "In-Home Design Consultant" within an operations/GTM framework. The "growth" aspect focuses on sales career progression, moving beyond the initial sales role to management or specialized contributions, which is a common trajectory for successful sales professionals.

🌐 Work Environment

Office Type: Primarily an on-site, field-based role. While there may be a central office for training or administrative support, the majority of work is conducted at customer residences.

Office Location(s): Hesperia, California, and surrounding service areas within a defined territory.

Workspace Context:

• Customer Homes: The primary "workspace" is the homes of potential clients, requiring professionalism, adaptability, and a strong sense of personal presentation.

• Digital Workspace: A significant portion of the work involves using an iPad with proprietary software, acting as a mobile design studio and sales tool.

• Collaborative Environment: While individual selling is key, participation in weekly sales training sessions provides a collaborative environment for sharing best practices, receiving coaching, and building team camaraderie.

Work Schedule: Full-time, with flexibility required. While approximately 40 hours per week is standard, sales consultants must be available to schedule appointments during evenings and weekends, as these are common times for homeowners to be available for in-home consultations.

📝 Enhancement Note: The work environment is defined by the "In-Home" aspect. This section clarifies the nature of the workspace (customer homes, digital tools) and the schedule requirements typical for such a role, emphasizing the need for flexibility and customer-centric availability.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess relevant sales experience, particularly in home improvement or related fields, and to identify key skills.

• First Interview (Phone/Video): An opportunity to discuss your sales background, motivation, and understanding of commission-based roles. Questions will likely focus on your sales approach, how you handle objections, and your experience with technology.

• Second Interview (In-Person/Virtual Presentation): This may involve a mock sales presentation using an iPad or discussing how you would approach a specific sales scenario. A demonstration of your ability to use sales enablement tools effectively will be assessed.

• Final Interview (In-Person): Meeting with a sales manager or leadership to discuss the role in depth, review compensation structure, and assess cultural fit. This stage may involve ride-alongs or further discussion of your sales strategy.

Portfolio Review Tips:

• Quantify Achievements: Be prepared to discuss specific sales metrics—revenue generated, conversion rates, number of deals closed, average deal size—from previous roles.

• Showcase Sales Process: Articulate your personal sales methodology clearly, from lead engagement to closing, highlighting how you adapt to customer needs.

• Highlight Technology Aptitude: Discuss your experience with sales enablement tools, CRM systems, and your ability to quickly learn and master new software like the proprietary iPad application.

• Prepare for a Mock Presentation: Practice delivering a concise, persuasive sales pitch that highlights product benefits and addresses potential customer concerns. Focus on clarity and engagement.

Challenge Preparation:

• Mock Sales Presentation: Be ready to deliver a simulated sales presentation, showcasing your ability to present product features, benefits, and pricing persuasively.

• Objection Handling Scenarios: Prepare responses for common customer objections related to price, timing, or product features.

• Demonstrate Software Familiarity: While you won't have access to the proprietary software beforehand, be prepared to discuss your general aptitude for learning and using new digital tools for sales and design.

📝 Enhancement Note: This section translates the standard interview process into actionable advice for a sales role with a heavy emphasis on presentations, technology use, and a commission structure. The "portfolio" is framed around demonstrable sales success and process understanding, rather than traditional design portfolios.

🛠 Tools & Technology Stack

Primary Tools:

• iPad: Essential for delivering sales presentations, using proprietary design software, and managing customer interactions in the field.

• Proprietary Sales & Design Software: Company-specific application used for creating custom bath plans, generating quotes, and potentially processing orders. Proficiency in learning and utilizing such systems is critical.

• CRM System (e.g., Salesforce, HubSpot, or custom): Likely used for lead management, tracking sales activities, customer communication, and pipeline forecasting.

Analytics & Reporting:

• Sales Performance Dashboards: Access to internal dashboards or reports that track individual and team sales metrics, conversion rates, and revenue performance.

• Forecasting Tools: Potentially integrated within the CRM or separate tools to help estimate future sales performance based on pipeline data.

CRM & Automation:

• Lead Management Platforms: Systems used to receive, qualify, and distribute pre-qualified leads to sales consultants.

• Customer Communication Tools: Email, phone, and potentially messaging apps for follow-up and customer engagement.

📝 Enhancement Note: The technology stack is derived directly from the description's mention of an "iPad" and "proprietary software." The inclusion of CRM and potential analytics/reporting tools is standard for sales operations roles and is emphasized as essential for managing a commission-based sales pipeline effectively.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on understanding and meeting the needs of homeowners, ensuring solutions are beneficial and enhance their living spaces.

• Integrity & Trust: Building lasting relationships with customers through honest consultations and reliable product/service delivery.

• Performance Excellence: A drive for achieving and exceeding sales targets, recognizing that individual success directly contributes to company growth.

• Continuous Improvement: Commitment to ongoing learning, skill development, and adapting to best practices in sales and design.

• Professionalism: Maintaining a high standard of conduct, presentation, and communication in all customer interactions.

Collaboration Style:

• Independent Fieldwork with Team Support: While consultants operate independently in the field, they are part of a larger sales team and benefit from shared training, peer learning, and management guidance.

• Feedback-Oriented: Regular sales training sessions likely foster an environment where feedback is given and received to enhance performance.

• Goal Alignment: A shared focus on achieving sales quotas and contributing to the company's revenue objectives.

📝 Enhancement Note: The values are inferred from the company's mission statement ("redefining bath remodeling," "exceptional quality," "stylish, affordable, and low-maintenance") and the nature of a commission-based sales role. Emphasis is placed on customer focus, performance, and professional conduct.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income Fluctuation: The primary challenge is managing variable income, requiring strong financial discipline and consistent sales performance.

• Territory Management & Scheduling: Effectively managing time, travel, and scheduling appointments across a designated geographic area to maximize customer interactions.

• Handling Objections & Competition: Overcoming customer hesitations regarding price, scope, or competing offers requires strong persuasive skills and product knowledge.

• Adapting to New Technology: Continuously learning and mastering proprietary software and sales tools to maintain efficiency and effectiveness.

• Maintaining Motivation: Staying driven and focused, especially during slower periods or after challenging sales interactions.

Learning & Development Opportunities:

• Advanced Sales Techniques: Training on consultative selling, negotiation, closing strategies, and overcoming objections.

• Product & Design Expertise: Deepening knowledge of acrylic bath and shower systems, design trends, and accessibility solutions.

• Software Proficiency: Becoming an expert user of the company's proprietary sales and design software.

• Business Acumen: Opportunities to understand the broader business operations, including lead generation, marketing, and customer service integration.

• Potential Leadership Development: For high performers, pathways to sales management or team leadership roles.

📝 Enhancement Note: This section addresses common challenges faced by in-home sales consultants, particularly those on commission. The growth opportunities are framed around skill enhancement and career progression within a sales-focused organization.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to a typical in-home sales presentation. How do you build rapport and uncover customer needs?"

• "How do you handle objections related to price or perceived value when selling a premium product?"

• "Walk me through your process for using sales enablement technology (like an iPad or CRM) to manage your pipeline and close deals."

• "What motivates you in a 100% commission-based sales role, and how do you ensure consistent performance?" Company & Culture Questions:

• "What do you know about Bath Concepts Independent Dealers and JD Bathroom Remodel Express, and why are you interested in our specific approach to bathroom remodeling?"

• "How do you see yourself fitting into a team that prioritizes performance and continuous learning through structured training?"

• "Describe a time you had to adapt your sales strategy based on customer feedback or market changes." Portfolio Presentation Strategy:

• Quantify Your Success: Be ready to present specific sales metrics from past roles, demonstrating your impact on revenue.

• Articulate Your Sales Process: Clearly explain your step-by-step methodology for engaging prospects, presenting solutions, and closing sales.

• Demonstrate Tech Aptitude: Discuss your experience with sales tools and your ability to quickly master new software. Be prepared for a mock presentation scenario.

• Highlight Industry Relevance: If you have experience in home remodeling or a related field, emphasize how that knowledge will translate to success in this role.

📝 Enhancement Note: These interview questions are crafted to probe the candidate's sales acumen, understanding of commission-based roles, technology proficiency, and cultural fit, aligning with the job description's requirements and the operational context of a GTM role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on bciacrylic.applytojob.com.

• Tailor Your Resume: Highlight your direct sales experience, quantifiable achievements (revenue, conversion rates), and any experience in home improvement, construction, or bathroom remodeling. Emphasize your proficiency with technology, particularly mobile devices and sales software.

• Prepare Your Sales Pitch: Mentally rehearse how you would present the company's value proposition and your own skills. Be ready to discuss your personal sales process and how you handle objections.

• Research the Company: Familiarize yourself with Bath Concepts Independent Dealers and JD Bathroom Remodel Express. Understand their products, their market position, and their emphasis on quality and design.

• Practice Mock Presentations: If possible, practice delivering a mock sales presentation to a friend or family member, simulating an in-home consultation. Focus on clarity, persuasion, and using visual aids (even hypothetical ones).

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.