Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Re-Bath New Hampshire - Re-Bath Maine

Location: Portland, Maine, United States

Job Type: FULL_TIME

Category: Sales & Design Operations

Date Posted: 2026-09-09T13:55:35

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Spearhead in-home design consultations to understand customer needs and present tailored bathroom remodeling solutions.

• Execute a proven, product-focused sales process to drive conversions and achieve revenue targets.

• Develop accurate project estimates and proposals, ensuring alignment with customer visions and budgets.

• Foster robust customer relationships throughout the entire sales and project lifecycle, ensuring a seamless customer experience.

• Collaborate effectively with internal teams to guarantee project success and customer satisfaction.

📝 Enhancement Note: This role, while titled "Design Consultant," has a significant sales and operations component. The emphasis on in-home consultations, sales presentations, project estimates, and meeting sales targets positions it within a GTM (Go-To-Market) operations framework, specifically focused on the front-end sales and customer engagement process for home improvement services. The compensation structure, heavily reliant on commission, further underscores its sales-driven nature.

📈 Primary Responsibilities

• Conduct comprehensive in-home consultations, meticulously assessing customer requirements for bathroom remodeling projects and presenting bespoke design solutions.

• Deliver persuasive and informative product-focused sales presentations, adhering to Re-Bath's established sales methodology.

• Generate precise project estimates and detailed proposals, carefully aligning with each customer's unique budget constraints and aesthetic aspirations.

• Cultivate and nurture strong, lasting customer relationships throughout the entire sales funnel, from initial contact to project completion.

• Proactively follow up on inbound leads and existing prospects to maximize conversion rates and secure new business.

• Liaise effectively with installation and project management teams to ensure a cohesive and positive customer journey from sale to fulfillment.

• Consistently meet and exceed defined monthly and quarterly sales targets and Key Performance Indicators (KPIs) through strategic planning and execution.

• Maintain detailed and accurate records of customer interactions, sales activities, and project details within the CRM system.

📝 Enhancement Note: The core responsibilities highlight a blend of design acumen, sales execution, and basic project management coordination. The emphasis on "Re-Bath's proven process" and "product-focused sales presentations" indicates a need for adaptability and adherence to a structured sales framework, which is common in GTM operations roles focused on repeatable sales success.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in interior design, architecture, business, or a related field is advantageous.

Experience: Proven experience in in-home sales, design consulting, or a related customer-facing sales role, typically 2-5 years.

Required Skills:

• Demonstrated success in in-home sales environments, with a strong track record of closing deals.

• Exceptional communication, active listening, and interpersonal skills, with a genuine customer-first approach.

• Ability to accurately interpret design layouts, technical product specifications, and complex project scopes.

• High degree of self-motivation, a results-oriented mindset, and comfort with a commission-based compensation structure.

• Possession of a valid driver's license and dependable transportation for essential travel to customer appointments.

• Proficiency in utilizing basic computer tools, including email, scheduling software, and a Customer Relationship Management (CRM) system. Preferred Skills:

• Direct experience within the home improvement, remodeling, or interior design sectors.

• Familiarity with 3D design software or visualization tools to aid in client presentations.

• Experience with specific CRM platforms such as Salesforce, HubSpot, or industry-specific solutions.

• A strong understanding of project estimation principles and proposal generation.

• A portfolio showcasing successful design projects and sales achievements.

📝 Enhancement Note: The requirements emphasize practical sales and client management skills over formal education, aligning with many GTM and sales operations roles where performance and experience are paramount. The preference for CRM experience and a portfolio suggests a focus on data-driven sales processes and demonstrable results.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a history of successful sales engagements, ideally with visual examples of design solutions presented or implemented.

• Provide examples of project proposals or estimates, showcasing accuracy, clarity, and alignment with client needs.

• Showcase an understanding of sales process management, potentially through case studies detailing lead conversion strategies.

• Highlight experience with CRM systems, illustrating how data was used to manage customer relationships and track sales progress.

• Include any relevant design portfolios or mood boards that illustrate aesthetic judgment and client customization capabilities. Process Documentation:

• Familiarity with documenting client interactions and sales pipeline stages within a CRM.

• Understanding of how to follow a structured sales process to ensure consistency and efficiency in client consultations.

• Ability to articulate the steps involved in creating a project estimate and proposal from initial client needs assessment.

📝 Enhancement Note: Given the sales-centric nature of this role, a portfolio focused on sales achievements, client engagement examples, and process adherence is crucial. While not a traditional "operations" portfolio, it should demonstrate the candidate's ability to manage a sales process efficiently and effectively.

💵 Compensation & Benefits

Salary Range: $100,000 - $150,000 USD annually. This range is commission-based, reflecting the performance-driven nature of the Design Consultant role.

Benefits:

• 401(k) matching: Financial support for retirement savings.

• Dental insurance: Comprehensive dental coverage.

• Health insurance: Medical insurance plan to support employee well-being.

• Performance bonus: Additional compensation tied directly to sales achievements and KPIs.

• Company parties: Opportunities for team building and social engagement.

• Free uniforms: Provided professional attire for client-facing interactions.

• Paid time off: Accrued leave for vacation, personal days, or sick leave.

• Parental leave: Support for new parents.

• Vision insurance: Coverage for eye care needs.

Working Hours: Standard full-time schedule, approximately 40 hours per week, with flexibility required to accommodate client appointment availability, which may include evenings and weekends.

📝 Enhancement Note: The salary range is indicative of a high-performing sales role where commission is a significant component. The benefits package is comprehensive, supporting employee health, financial well-being, and work-life balance, which are attractive to operations professionals seeking stable, long-term employment. The working hours note flexibility, common in client-facing sales roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement & Remodeling. Re-Bath is a leader in professional bathroom remodeling, known for efficient, high-quality transformations.

Company Size: While specific numbers for Re-Bath New Hampshire & Maine are not provided, Re-Bath as a franchise network operates across numerous locations, suggesting a medium to large-sized enterprise with a local operational focus.

Founded: Re-Bath was founded in 1979, bringing decades of experience and established processes to the home improvement sector.

Team Structure:

• The operations team likely consists of sales consultants, designers, project managers, installation crews, and administrative support staff.

• Reporting structure for a Design Consultant would typically be to a Sales Manager or General Manager overseeing local operations.

• Cross-functional collaboration is essential, particularly between Design Consultants, project estimators, and installation teams to ensure seamless project execution from sale to completion. Methodology:

• Data analysis is critical for tracking sales performance, lead conversion rates, and customer satisfaction metrics.

• Workflow planning is focused on optimizing the in-home sales process and ensuring efficient project handoffs.

• Automation is likely utilized through CRM systems to manage leads, schedule appointments, and track customer communications.

Company Website: https://www.rebath.com/location/newhampshire/

📝 Enhancement Note: The company culture emphasizes customer satisfaction, quality craftsmanship, and efficient project delivery. For a Design Consultant, this means operating within a structured sales and delivery process that prioritizes client experience and professional execution.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an individual contributor within the sales and GTM function, focusing on direct client engagement and revenue generation. It represents an early to mid-career opportunity for professionals in sales or design.

Reporting Structure: Design Consultants typically report to a Sales Manager or a Branch Manager who oversees the local operational unit. Collaboration is expected with project managers and installation teams.

Operations Impact: The Design Consultant directly impacts revenue by closing new business and shaping the initial customer relationship. Their effectiveness is crucial for the company's growth and market penetration in the bathroom remodeling sector.

Growth Opportunities:

• Senior Design Consultant/Sales Specialist: Potential to become a subject matter expert in design or sales techniques, mentoring junior team members.

• Sales Management: Advancement into leadership roles managing a team of Design Consultants and driving overall sales strategy.

• Operations Management: Transition into roles overseeing project management, installation coordination, or branch operations.

• Specialization: Developing expertise in specific product lines, design styles, or customer segments.

📝 Enhancement Note: Growth within this role is typically tied to sales performance and the development of leadership or specialized operational skills. The company's structure as a franchise network can offer diverse opportunities across different locations or functions.

🌐 Work Environment

Office Type: This role primarily operates in a "road warrior" capacity, conducting in-home consultations at customer residences. There may be a local Re-Bath showroom or office for administrative tasks, team meetings, and product familiarization.

Office Location(s): The primary service area includes Portland, Maine, with the main operational hub likely based in or near Tilton, NH, as mentioned in the job description. Travel within these regions is expected.

Workspace Context:

• The primary workspace is the customer's home, requiring adaptability, professionalism, and the ability to create a comfortable consultation environment.

• Access to product samples, design tools, and potentially a company-provided tablet or laptop for presentations and CRM use.

• Opportunities for team interaction occur during sales meetings, training sessions, or at a central office location.

Work Schedule: While a standard full-time schedule is typical, flexibility is key. In-home consultations often occur during evenings and weekends to accommodate homeowners' availability. This requires effective personal time management to balance client needs with personal life.

📝 Enhancement Note: The on-site, client-facing nature of this role is a significant differentiator. Operations professionals accustomed to office-based work will need to adjust to a more mobile and independent work style, emphasizing strong self-management and client engagement skills.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call to assess basic qualifications, communication skills, and alignment with the company's sales culture. Be prepared to discuss your sales experience and design approach.

• In-Home Sales Simulation: Candidates may be asked to conduct a mock in-home consultation, demonstrating their ability to assess needs, present solutions, and handle objections. Focus on your consultative sales process and ability to build rapport.

• Portfolio Review: Presentation of past design work, sales achievements, and examples of project proposals. Highlight your ability to manage a sales pipeline and achieve targets.

• Meet the Team/Management: Interviews with sales managers or branch leadership to assess cultural fit, motivation, and long-term potential.

• Final Offer: Discussion of compensation structure, benefits, and onboarding process.

Portfolio Review Tips:

• Curate a portfolio that clearly demonstrates successful sales outcomes and design capabilities. Include visual examples of projects, testimonials, and quantifiable results (e.g., sales targets met, customer satisfaction scores).

• Prepare a concise presentation that walks through 1-2 key sales projects, detailing the client's needs, your proposed solution, the sales process, and the final outcome. Emphasize your problem-solving approach and ability to close deals.

• Be ready to discuss your experience with CRM systems and how you leverage them to manage your sales pipeline and client relationships.

• Showcase your understanding of Re-Bath's products and services, demonstrating how you would tailor your approach to their specific offerings. Challenge Preparation:

• Be prepared for scenario-based questions related to handling difficult client objections, managing competing priorities, and closing sales in challenging situations.

• Practice articulating your sales process and design philosophy clearly and concisely.

• Research Re-Bath's competitors and understand the unique selling propositions of Re-Bath's products and services.

📝 Enhancement Note: The interview process heavily emphasizes practical sales skills and the ability to perform in a client-facing, commission-driven environment. A strong portfolio showcasing sales success and design acumen is critical.

🛠 Tools & Technology Stack

Primary Tools:

• CRM Software: Essential for lead management, customer tracking, sales pipeline visualization, appointment scheduling, and reporting. Proficiency with platforms like Salesforce, HubSpot, or industry-specific CRMs is highly preferred.

• Design Software/Visualization Tools: Potentially used for creating design mockups, mood boards, or 3D renderings to assist in client presentations.

• Microsoft Office Suite / Google Workspace: For general productivity, email communication, document creation (proposals, estimates), and spreadsheet analysis.

Analytics & Reporting:

• CRM-generated reports for tracking sales performance, pipeline velocity, conversion rates, and individual KPIs.

• Ability to interpret sales data to identify trends, opportunities, and areas for improvement. CRM & Automation:

• Leveraging CRM for automated follow-up reminders, email templates, and task management to enhance sales efficiency.

• Understanding how integrated systems (e.g., CRM to project management) streamline workflow.

📝 Enhancement Note: While not a heavy technical role, proficiency in CRM is paramount for success. The tools are designed to support the sales process, manage customer interactions, and provide data for performance tracking and optimization.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A deep commitment to understanding and meeting customer needs, ensuring satisfaction throughout the remodeling process.

• Integrity & Honesty: Building trust through transparent communication and ethical sales practices.

• Excellence & Quality: Delivering high-quality craftsmanship and a seamless remodeling experience.

• Teamwork & Collaboration: Working effectively with colleagues across sales, design, and installation to achieve shared goals.

• Drive & Ambition: A results-oriented approach, motivated by achieving and exceeding sales targets.

Collaboration Style:

• Design Consultants are expected to collaborate closely with project estimators and installation teams, sharing detailed client information and project specifications to ensure smooth execution.

• Regular communication with sales management for performance reviews, strategy discussions, and ongoing training is essential.

• A culture of sharing best practices and success stories among sales consultants can foster continuous improvement.

📝 Enhancement Note: The company values likely mirror those of successful service-based businesses: a strong focus on customer satisfaction, ethical conduct, and a drive for results. For a Design Consultant, this translates to being a professional, reliable, and results-oriented team member.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income: The primary challenge is managing variable income and maintaining consistent performance to meet financial goals. This requires strong self-discipline and sales acumen.

• Geographic Territory Management: Effectively managing time and travel across a designated service area to maximize client consultations and minimize downtime.

• Handling Objections & Rejection: Navigating customer hesitations, competitive pricing, or differing design preferences requires resilience and persuasive communication skills.

• Staying Updated: Keeping abreast of product updates, design trends, and competitor offerings to maintain a competitive edge.

Learning & Development Opportunities:

• Sales Training: Ongoing training on Re-Bath's sales methodology, product knowledge, and effective closing techniques.

• Design Workshops: Opportunities to enhance design skills and stay current with interior design trends.

• CRM Proficiency: Advanced training on leveraging CRM for maximum sales efficiency and data analysis.

• Mentorship: Learning from experienced sales professionals and managers within the organization.

• Product Knowledge: Deep dives into Re-Bath's product lines, installation processes, and unique selling propositions.

📝 Enhancement Note: The challenges are typical of commission-based sales roles. The growth opportunities are focused on enhancing sales performance, deepening product and design expertise, and potentially moving into leadership or operational roles within the company.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting an in-home sales consultation from start to finish." (Focus on needs assessment, solution presentation, objection handling, and closing.)

• "How do you stay motivated in a commission-based sales role, especially during slower periods?" (Highlight self-discipline, goal setting, and proactive lead generation.)

• "Walk me through a challenging sales scenario you encountered and how you resolved it." (Use the STAR method: Situation, Task, Action, Result, emphasizing problem-solving and customer focus.)

• "How do you ensure you are meeting your sales targets and KPIs?" (Discuss your tracking methods, planning strategies, and commitment to performance.) Company & Culture Questions:

• "What do you know about Re-Bath and our services?" (Demonstrate research into the company, its products, and its market position.)

• "Why are you interested in bathroom remodeling specifically?" (Connect your passion for design, home improvement, or customer satisfaction to the industry.)

• "How do you prioritize your daily tasks when managing multiple client appointments and follow-ups?" (Showcase strong organizational and time management skills.) Portfolio Presentation Strategy:

• Select 2-3 compelling case studies that highlight your ability to understand client needs, present effective design solutions, and successfully close sales.

• For each case study, clearly articulate the client's problem, your proposed solution, the sales process, and the positive outcome (including any quantifiable results).

• Be prepared to discuss your experience with CRM systems and how you use them to manage your sales pipeline and customer relationships.

• Clearly explain your commission-based compensation expectations and how your performance aligns with Re-Bath's sales goals.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong sales methodology, resilience, customer focus, and an understanding of the home improvement market. The portfolio is key to visually substantiating sales achievements.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided careerplug link.

• Resume Optimization: Tailor your resume to highlight relevant in-home sales experience, design consulting achievements, CRM proficiency, and any experience in the home improvement industry. Quantify your successes with specific numbers (e.g., "Exceeded sales targets by 15%," "Managed a pipeline of 50+ active leads").

• Portfolio Preparation: Gather examples of past design projects, sales proposals, or case studies that demonstrate your ability to consult, design, and close deals. Focus on visual impact and quantifiable results.

• Interview Practice: Rehearse answers to common sales and behavioral interview questions, focusing on your sales process, customer engagement skills, and ability to thrive in a commission-based environment. Practice your presentation skills for the portfolio review.

• Company Research: Thoroughly research Re-Bath, its products, services, and local market presence. Understand their unique selling propositions and how your skills align with their business objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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