In-Home Bath Design Consultant

📍 Job Overview

Job Title: In-Home Bath Design Consultant

Company: Bath Planet

Location: Hempstead, New York, United States

Job Type: FULL_TIME

Category: Sales Operations / GTM (Go-to-Market)

Date Posted: 2026-06-23

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role is crucial for driving revenue growth through direct-to-consumer sales within a defined geographic territory.

• It involves consultative selling, leveraging product knowledge and design expertise to meet homeowner needs in the bathroom remodeling sector.

• Success relies on effectively managing a sales pipeline, utilizing CRM for lead and deal tracking, and closing deals on-site.

• The position requires strong interpersonal skills to build rapport and trust with potential clients, ensuring a high conversion rate from qualified leads.

📝 Enhancement Note: While the job title is "In-Home Bath Design Consultant," the core responsibilities and emphasis on closing sales, managing leads, and utilizing CRM place this role squarely within a Sales Operations or Go-to-Market (GTM) function, specifically focusing on B2C direct sales operations. The role requires a blend of sales acumen, consultative presentation, and operational discipline in managing the sales process.

📈 Primary Responsibilities

• Conduct in-home consultations with pre-qualified, scheduled homeowner appointments to assess needs and present custom bathroom remodeling solutions.

• Develop and deliver professional, consultative sales presentations, effectively communicating product benefits, design options, and project scope.

• Accurately assess technical project requirements during in-home visits to ensure feasibility and proper scope definition.

• Build strong rapport and trust with homeowners, guiding them through the design and selection process to meet their specific needs and budget.

• Close sales opportunities on-site, ensuring all contractual obligations and customer requirements are clearly understood and documented.

• Accurately manage and update lead statuses, sales activities, and deal progress within the company's CRM platform to maintain pipeline integrity.

• Travel to scheduled appointments efficiently across Nassau and Suffolk Counties, managing time effectively to maximize client interactions.

• Leverage product knowledge and design expertise to offer tailored solutions, emphasizing the quality and benefits of Bath Planet's offerings, including the Good Housekeeping Seal and lifetime warranty.

📝 Enhancement Note: The responsibilities highlight a direct sales function with operational components. The emphasis on "closing sales on-site" and "accurately manage lead statuses within our company CRM platform" underscores the need for sales process discipline and data integrity, which are core to Sales Operations.

🎓 Skills & Qualifications

Education: High school diploma or equivalent required. Associate's or Bachelor's degree in a related field (e.g., Marketing, Business, Design) is a plus but not mandatory.

Experience: Minimum of 2-5 years of experience in direct-to-consumer (DTC) sales, particularly within the home improvement, remodeling, or interior design sectors. Proven track record of meeting and exceeding sales targets.

Required Skills:

• Proven experience in in-home sales or direct sales environments.

• Demonstrated ability to build rapport and establish trust with clients quickly.

• Strong communication, active listening, and persuasive presentation skills.

• Competency in negotiation and closing techniques.

• Proficiency in using CRM software for lead management, pipeline tracking, and sales reporting (e.g., Salesforce, HubSpot, or similar platforms).

• Ability to conduct technical assessments of project requirements in a residential setting.

• Excellent time management and organizational skills to manage a territory and schedule effectively.

• Valid driver's license and reliable personal transportation for daily travel across Long Island (Nassau and Suffolk Counties).

• Professional demeanor and a strong drive for success in a commission-based role. Preferred Skills:

• Prior experience in bathroom remodeling, kitchen remodeling, window/siding sales, or roofing.

• Familiarity with design software or visualization tools to present customized solutions.

• Understanding of home construction and renovation processes.

• Experience selling premium or specialized product lines backed by strong warranties and reputable seals (e.g., Good Housekeeping).

📝 Enhancement Note: The requirements emphasize direct sales skills and field operations. The mention of CRM proficiency is a key indicator for operations roles, as accurate data management is critical for forecasting and performance analysis.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Documented examples of successful sales cycles, ideally showcasing a range of client needs and successful resolutions.

• Case studies demonstrating ability to close deals on-site, highlighting client engagement and successful project outcomes.

• Evidence of effective lead management and pipeline progression, potentially through CRM screenshots or descriptions of personal workflow.

• Examples of how you presented complex solutions or designs to homeowners, illustrating clarity and persuasive communication. Process Documentation:

• Demonstrated ability to follow and document a structured sales process from lead qualification to closing.

• Experience in creating or adhering to workflows for in-home consultations, including needs assessment, design presentation, and proposal generation.

• Understanding of how to input and manage data within a CRM system to support sales operations, forecasting, and reporting.

• Ability to articulate how you manage follow-up processes and customer communication post-sale to ensure satisfaction and potential referrals.

📝 Enhancement Note: For a sales consultant role with operational components, a portfolio should showcase not just sales wins, but also the process and systems used to achieve those wins. This includes how leads were managed, how consultations were structured, and how CRM was utilized.

💵 Compensation & Benefits

Salary Range: The advertised salary is $100,000 per year. This is likely a commission-based structure with a potential base or draw, targeting experienced closers. Given the $100,000 figure and the "Uncapped Earning Potential," it's reasonable to assume this represents a target on-target earnings (OTE) for a high-performing individual.

Benefits:

• Comprehensive, fully paid training program to equip consultants with product knowledge and sales methodologies.

• Uncapped earning potential with a competitive commission structure.

• Lucrative bonus program offering additional incentives for achieving sales targets.

• Opportunity to represent a brand backed by a lifetime warranty and the prestigious Good Housekeeping Seal, enhancing sales credibility.

• Access to a steady stream of pre-qualified, pre-set appointments, eliminating the need for cold calling and reducing administrative overhead for lead generation.

Working Hours: This is a full-time position. While specific hours are not detailed, in-home sales often require flexibility to accommodate client schedules, potentially including evenings and weekends. The role is on-site, requiring travel within the specified territories.

📝 Enhancement Note: The $100,000 salary is presented as a singular value, common for commission-based roles where OTE is the primary compensation metric. The benefits are geared towards supporting sales performance and incentivizing high achievement. The "no cold calling" aspect is a significant operational advantage for sales professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Residential Remodeling. Bath Planet operates within a competitive market focused on enhancing home value and owner satisfaction through specialized renovation services.

Company Size: Bath Planet is a national brand with over 26 years in business and "over 100 locations nationwide." This suggests a well-established, moderately large to large organization with standardized processes and a significant market presence.

Founded: Founded over 26 years ago, Bath Planet has a long-standing history, indicating stability, proven business models, and established brand recognition, including partnerships like the Good Housekeeping Seal.

Team Structure:

• The sales team likely operates with regional territories (Nassau & Suffolk Counties), with consultants reporting to a Sales Manager or Regional Sales Director.

• Consultants work independently in the field but are supported by a dedicated marketing team for lead generation and potentially an operations or administrative team for appointment setting and scheduling.

• Collaboration is primarily within the sales team for sharing best practices and with support functions (marketing, scheduling, design resources). Methodology:

• The company emphasizes a consultative sales approach, supported by pre-qualified leads and comprehensive training.

• Operations are streamlined through a CRM for lead and sales management, and a focus on efficient in-home consultations.

• Quality and customer satisfaction are key, underscored by the Good Housekeeping Seal and lifetime warranty, which are integral to the sales narrative.

Company Website: http://www.bathplanet.com/

📝 Enhancement Note: Understanding the company's scale and history is vital for operations candidates. A large, established brand implies more structured processes, established CRM systems, and potentially greater resources for training and support, which are key operational considerations.

📈 Career & Growth Analysis

Operations Career Level: This role represents an individual contributor level within the GTM/Sales function, focused on direct revenue generation. It's a "closer" role that requires a high degree of autonomy and self-management in the field.

Reporting Structure: Consultants will report to a Sales Manager or similar leadership role responsible for overseeing the sales team's performance within the specified geographic territories. The reporting structure is likely hierarchical, with performance metrics driving evaluation.

Operations Impact: The direct impact of this role is on top-line revenue growth. As an in-home consultant, success directly translates to closed deals, increased sales volume, and market share expansion within Nassau and Suffolk Counties. The quality of consultations and proposals also impacts customer satisfaction and brand reputation.

Growth Opportunities:

• Sales Leadership: Progression to Senior In-Home Design Consultant, Sales Trainer, or Sales Management roles (e.g., Sales Manager, Regional Director) overseeing a team of consultants.

• Specialization: Developing expertise in specific product lines or advanced design techniques, potentially leading to a niche consulting role or product development input.

• Performance-Based Advancement: Excelling in sales performance can lead to higher commission tiers, greater earning potential, and potentially opportunities within other divisions of the broader Bath Planet organization.

📝 Enhancement Note: For operations-minded individuals, growth is often tied to process improvement and leadership. This role offers a clear path into sales leadership or specialized consulting, leveraging operational efficiency within the sales cycle.

🌐 Work Environment

Office Type: This is an on-site role requiring significant travel within Nassau and Suffolk Counties. While there is a "Base office in Holbrook, NY," the primary "work environment" is the client's home.

Office Location(s): Base office in Holbrook, NY. Field operations cover Nassau and Suffolk Counties, Long Island, NY.

Workspace Context:

• The primary workspace is the client's home, requiring adaptability and professionalism in diverse residential settings.

• Consultants will utilize a company CRM and potentially design tools on a laptop or tablet.

• The "base office" in Holbrook likely serves as a hub for training, occasional team meetings, or administrative support.

• The collaborative environment is mainly within the sales team and with marketing/scheduling support, rather than a traditional office setting.

Work Schedule: Full-time, with flexibility to accommodate client appointments, which may include evenings and weekends. The role is driven by scheduled appointments provided by the marketing team.

📝 Enhancement Note: The hybrid nature of this role—field-based sales with potential office touchpoints—is a key operational consideration. Success depends on efficient territory management and self-discipline.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call to assess basic qualifications, sales aptitude, and enthusiasm for the role. This may involve discussing previous sales achievements and understanding of the home improvement market.

• In-Depth Interview: A more comprehensive interview, potentially in-person or via video conference, focusing on sales methodology, consultative selling skills, and problem-solving abilities. This stage might include role-playing scenarios.

• Field Ride-Along/Shadowing: Potentially, candidates may accompany an experienced consultant on appointments to observe and demonstrate their approach in a real-world setting.

• Final Interview: A meeting with a sales manager or senior leader to discuss compensation structure, territory specifics, and ensure cultural fit.

Portfolio Review Tips:

• Quantify Achievements: For any sales achievements presented, focus on quantifiable results (e.g., "Increased close rate by 15%," "Exceeded sales quota by 20% for two consecutive quarters").

• Process Demonstration: If possible, describe your typical sales process for an in-home consultation. Highlight how you assess needs, present solutions, handle objections, and close.

• CRM Experience: Be prepared to discuss your experience with CRM systems, emphasizing how you use them to manage your pipeline, track activities, and improve efficiency.

• Client-Centric Approach: Showcase examples that demonstrate your ability to understand client needs and tailor solutions, rather than just pushing a product.

Challenge Preparation:

• Sales Scenarios: Be ready to role-play common sales scenarios, such as handling objections related to price, timing, or competitor offers.

• Design Presentation: Practice explaining a complex remodeling project simply and persuasively, highlighting the benefits and value proposition.

• Territory Management: Think about how you would approach managing a territory like Nassau and Suffolk Counties, prioritizing leads, and optimizing travel routes.

📝 Enhancement Note: For this role, the "portfolio" is less about formal documents and more about demonstrating sales acumen and process adherence through interview responses, role-playing, and potentially discussing past performance metrics.

🛠 Tools & Technology Stack

Primary Tools:

• CRM Platform: Essential for managing leads, tracking appointments, logging sales activities, forecasting, and reporting. Specific platforms like Salesforce, HubSpot, or a proprietary system are likely in use. Proficiency in at least one major CRM is critical.

• Communication Tools: Mobile phone, email, potentially internal messaging apps for coordination with marketing and support teams.

• Presentation/Design Tools: While not explicitly mentioned, consultants may use presentation software (e.g., PowerPoint, Google Slides) or specialized design visualization tools provided by Bath Planet.

Analytics & Reporting:

• Sales performance dashboards within the CRM will be key for tracking individual metrics (close rate, average deal size, sales volume).

• Reporting on territory performance and lead conversion rates. CRM & Automation:

• The primary use of CRM will be for lead management, workflow automation (e.g., automated follow-up tasks), and data entry for sales reporting.

• Potential for integration with marketing automation platforms for lead nurturing, though the role focuses on conversion of pre-qualified leads.

📝 Enhancement Note: CRM proficiency is a cornerstone of operations roles. For this position, it's about using the CRM to manage the sales pipeline effectively and ensure data accuracy for business insights.

👥 Team Culture & Values

Operations Values:

• Results-Oriented: A strong emphasis on closing sales and driving revenue growth, with performance metrics being paramount.

• Customer-Centric: A commitment to understanding homeowner needs and delivering solutions that enhance their lives and homes.

• Integrity & Quality: Upholding the company's reputation through honest consultations and representing products backed by strong warranties and seals.

• Efficiency & Discipline: Effective time management, territory management, and diligent use of CRM to maximize productivity.

• Professionalism: Maintaining a high standard of conduct and appearance during in-home consultations.

Collaboration Style:

• Primarily independent field work, with strong reliance on supported appointment scheduling and lead generation from the marketing team.

• Collaboration within the sales team is likely centered around sharing best practices, market insights, and competitive intelligence.

• Clear communication channels are necessary with sales management for performance reviews, coaching, and strategy alignment.

📝 Enhancement Note: The culture here is likely driven by sales targets and client satisfaction. Understanding how individual performance contributes to team and company goals is key.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Earning: The primary challenge is the variable nature of commission-based income, requiring consistent high performance to achieve target earnings.

• Territory Management: Effectively managing time and travel across a broad geographic area (Nassau & Suffolk Counties) to attend all scheduled appointments efficiently.

• Client Objections: Overcoming common homeowner objections related to cost, scope, or decision-making timelines.

• Competition: Differentiating Bath Planet's offerings from competitors in the saturated home improvement market.

• Maintaining Motivation: Sustaining high energy and motivation throughout the sales cycle, especially during challenging periods.

Learning & Development Opportunities:

• Sales Methodology Mastery: Deepen skills in consultative selling, negotiation, and closing techniques through ongoing training and practical experience.

• Product & Design Expertise: Become an expert in bathroom remodeling solutions, design trends, and technical specifications to offer superior consultations.

• CRM & Sales Operations Acumen: Gain deeper insights into how CRM data fuels sales strategy, forecasting, and operational improvements.

• Leadership Development: Opportunities to mentor new consultants, transition into sales management, or take on specialized roles within the sales organization.

📝 Enhancement Note: Identifying challenges and framing them as growth opportunities is a common expectation in operations and sales interviews.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to a typical in-home sales consultation, from initial greeting to closing the deal." (Focus on needs assessment, solution presentation, objection handling, and closing.)

• "How do you manage your daily schedule and territory to maximize the number of qualified appointments you can attend and effectively close?" (Highlight time management, route optimization, and CRM utilization.)

• "Tell me about a time you had to overcome a significant objection from a potential client. How did you handle it, and what was the outcome?" (Demonstrate problem-solving, negotiation skills, and customer-centricity.) Company & Culture Questions:

• "What do you know about Bath Planet, and why are you interested in representing our brand?" (Research the company, its products, and its reputation, especially the Good Housekeeping Seal.)

• "How do you stay motivated in a commission-based sales role, especially during slower periods?" (Discuss your intrinsic motivators, goal-setting strategies, and resilience.)

• "How do you ensure accurate data entry and pipeline management within a CRM system?" (Emphasize the importance of data integrity for forecasting and business operations.) Portfolio Presentation Strategy:

• Quantifiable Success Stories: Prepare 2-3 concise examples of successful sales engagements, focusing on the problem, your solution, and the quantifiable results (e.g., revenue generated, conversion rate improvement).

• Process Walkthrough: Be ready to explain your end-to-end sales process, detailing how you manage leads from initial contact through to closing and post-sale follow-up.

• CRM Usage Example: Describe a specific instance where using CRM effectively helped you manage a complex deal, improve follow-up, or gain insight into your pipeline.

• Adaptability: Be prepared to discuss how you adapt your sales approach based on different client personalities and needs.

📝 Enhancement Note: Interview preparation for this role should focus on demonstrating sales effectiveness, process adherence, and a strong understanding of the consultative selling model within a home improvement context.

📌 Application Steps

To apply for this operations and sales position:

• Submit your application through the provided application link on bathplanet.applytojob.com.

• Resume Optimization: Tailor your resume to highlight direct in-home sales experience, successful closing metrics, CRM proficiency, and any home improvement or design consultation background. Use keywords from the job description.

• Portfolio Preparation: While a formal portfolio may not be required, be ready to discuss your sales process, key achievements with quantifiable results, and your experience managing leads and pipelines using CRM during the interview.

• Company Research: Thoroughly research Bath Planet, its products, services, the Good Housekeeping Seal, and its market position. Understand their value proposition and target customer.

• Interview Practice: Practice answering common sales interview questions, role-playing scenarios, and preparing to articulate your sales strategy and process clearly and persuasively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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