Graphic Designer - Lampung Marriott Resort & Spa

📍 Job Overview

Job Title: Graphic Designer - Lampung Marriott Resort & Spa

Company: Marriott International

Location: Pesawaran Regency, Lampung, Indonesia

Job Type: Full time

Category: Creative & Media / Art & Design / Marketing

Date Posted: 2026-08-05

Experience Level: 3-5 years

Remote Status: On-site

🚀 Role Summary

• Design and produce a wide range of marketing materials, including advertisements, collateral, signage, and digital assets, to enhance the hotel's brand image and drive revenue.

• Collaborate closely with marketing managers and operational departments to provide creative design solutions for various projects.

• Maintain a deep understanding of customer demographics to ensure all promotional and event-related collateral resonates with the target audience.

• Oversee project progress, including the meticulous maintenance of project files and archives, and provide regular status updates to the marketing team.

• Execute diverse production tasks such as printing, scanning, digital retouching, image editing, special effects, and complex file manipulation and layout.

📝 Enhancement Note: While the raw job description does not explicitly state "Revenue Operations," "Sales Operations," or "GTM," the core responsibilities of driving hotel revenue through effective marketing collateral design are intrinsically linked to these operational functions. This role plays a crucial part in the Go-To-Market strategy by visually communicating brand value and promotional offers, directly impacting sales performance and revenue generation. Therefore, the insights provided will frame the role within an operational context, highlighting its contribution to business objectives.

📈 Primary Responsibilities

• Conceptualize and execute visually compelling designs for advertisements, brochures, presentations, and other marketing collateral that align with the Lampung Marriott Resort & Spa's brand identity and standards.

• Translate marketing objectives and campaign requirements into effective visual communication strategies across various media, both print and digital.

• Manage the end-to-end design process for multiple projects concurrently, ensuring timely delivery and adherence to project briefs and deadlines.

• Collaborate with cross-functional teams, including marketing, sales, and F&B, to understand their design needs and deliver solutions that support their initiatives.

• Maintain and evolve brand guidelines, ensuring consistency in visual elements across all touchpoints and contributing to a cohesive brand experience for guests.

• Perform advanced digital retouching, image manipulation, and file preparation for print and web, ensuring high-quality output.

• Organize and maintain a comprehensive digital asset management system for all design files, assets, and project archives.

• Stay abreast of current design trends, industry best practices, and competitor activities to inform creative strategies and elevate the resort's visual presence.

📝 Enhancement Note: The primary responsibilities have been expanded to detail the operational impact of design work, focusing on revenue generation, brand consistency, and cross-functional collaboration, which are key aspects of GTM and marketing operations.

🎓 Skills & Qualifications

Education: Bachelor’s degree from an accredited university or college in Graphic Design, Visual Communications, or a related field.

Experience: 3 to 5 years of professional experience as a Graphic Designer, with a strong portfolio showcasing work in marketing, advertising, or hospitality.

Required Skills:

• Proven expertise in graphic design principles, typography, color theory, and layout design.

• Proficiency in industry-standard design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• Experience in digital retouching, image editing, and file preparation for both print and digital media.

• Strong understanding of branding principles and the ability to maintain brand consistency across various platforms.

• Excellent project management skills, with the ability to manage multiple projects, prioritize tasks, and meet deadlines effectively.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with marketing teams and other stakeholders.

• Meticulous attention to detail and a commitment to producing high-quality, error-free work.

• Adaptability and willingness to learn new design techniques and software. Preferred Skills:

• Experience in the hospitality industry, specifically within a resort or luxury hotel environment.

• Familiarity with motion graphics or video editing software (e.g., After Effects, Premiere Pro).

• Knowledge of web design principles and UX/UI design concepts.

• Experience with content management systems (CMS) or digital asset management (DAM) systems.

• Basic understanding of marketing strategies and how design contributes to campaign success.

📝 Enhancement Note: The preferred skills section has been enriched with operations-relevant proficiencies like CMS/DAM familiarity and an understanding of marketing strategy, crucial for seamless integration into broader GTM initiatives.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated collection of design projects that demonstrate a strong understanding of brand identity and marketing objectives.

• Case studies showcasing how design solutions contributed to specific business goals, such as increased guest engagement, event attendance, or revenue.

• Examples of diverse collateral, including print advertisements, digital banners, social media graphics, signage, and presentations.

• Projects that highlight proficiency in digital retouching, image editing, and layout design for both print and digital applications.

• Evidence of ability to adapt design style to different target demographics and brand requirements. Process Documentation:

• Showcase examples of workflow management, from initial concept and brief to final execution and delivery, demonstrating an organized and efficient design process.

• Illustrate how feedback was incorporated into design iterations and how revisions were managed to ensure client satisfaction and project success.

• Documentation of file management practices, including naming conventions, folder structures, and archiving procedures.

• Examples of collaboration with cross-functional teams, detailing how design requirements were gathered and how design solutions were presented and approved.

📝 Enhancement Note: The portfolio requirements have been specifically tailored to emphasize the operational impact of design work, focusing on how design contributes to revenue, brand consistency, and efficient project execution, aligning with GTM and marketing operations expectations.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Graphic Designers with 3-5 years of experience in Indonesia, and considering the luxury hospitality sector, the estimated annual salary range for this role in Lampung would be approximately IDR 120,000,000 - IDR 180,000,000.

Benefits:

• Comprehensive health insurance coverage, including medical, dental, and vision.

• Paid time off, including vacation days, sick leave, and public holidays.

• Opportunities for professional development and continuous learning through Marriott's extensive training programs.

• Employee discounts on hotel stays, dining, and other services across Marriott properties worldwide.

• Access to a dynamic and collaborative work environment within a globally recognized luxury brand.

• Retirement savings plan or pension scheme.

• Opportunities for career advancement within Marriott International's vast network of properties.

Working Hours: Typically 40 hours per week, Monday through Friday, with potential for occasional overtime or weekend work to meet project deadlines or event needs. Flexibility may be required to accommodate urgent design requests.

📝 Enhancement Note: A regional salary estimate has been provided based on general Indonesian market data for graphic design roles with the specified experience level, adjusted for the hospitality sector and location. Specific benefits are standard for large hospitality corporations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality (Luxury Hotels & Resorts)

Company Size: Marriott International is a global leader with over 8,000 properties in 130 countries and territories, employing hundreds of thousands of associates worldwide. The Lampung Marriott Resort & Spa is one property within this vast network.

Founded: Marriott International was founded in 1927 by J. Willard Marriott.

Team Structure:

• The Graphic Designer will likely be part of the Marketing department at the Lampung Marriott Resort & Spa.

• This team may include a Marketing Manager, Digital Marketing Specialists, and potentially other creative or communications professionals.

• The role requires close collaboration with various hotel departments, including Sales, Food & Beverage, Events, and Operations, to ensure consistent brand messaging and support their respective initiatives.

• Reporting structure typically leads to the Marketing Manager or a Director of Marketing/Communications at the property level. Methodology:

• Data-Driven Design: While the role is creative, design decisions are expected to be informed by an understanding of guest demographics, market trends, and the effectiveness of past campaigns.

• Brand Consistency: A primary methodology will be adhering to and upholding Marriott's global brand standards and the specific identity of the JW Marriott or Marriott Hotels brand at the resort.

• Collaborative Workflow: Projects will often involve a collaborative approach, with design briefs, feedback sessions, and reviews conducted with stakeholders to ensure alignment and successful outcomes.

• Efficiency and Quality: A balance between timely execution and maintaining high standards of visual quality is paramount in a fast-paced resort environment.

Company Website: https://www.marriott.com/

📝 Enhancement Note: The company context has been framed to highlight the operational scale of Marriott International and how a single property's marketing efforts integrate into a global brand strategy. The methodology section emphasizes operational aspects like data-informed decisions and collaborative workflows.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry to mid-level position within the creative and marketing operations function of a hospitality organization. It is focused on executing design tasks that directly support business objectives and brand presence.

Reporting Structure: The Graphic Designer typically reports to a Marketing Manager or Director of Marketing/Communications at the resort property. This structure places the role within the broader marketing and GTM operational framework of the hotel.

Operations Impact: The Graphic Designer's work directly impacts revenue generation by creating compelling marketing materials that attract guests, promote services, and drive bookings. Visually appealing and on-brand collateral enhances guest perception, supports sales efforts, and strengthens the overall brand equity of the resort, contributing significantly to its market competitiveness and financial performance.

Growth Opportunities:

• Specialization: Develop expertise in specific design areas relevant to hospitality, such as luxury branding, event collateral, or digital marketing assets.

• Team Leadership: Progress to a Senior Graphic Designer role, potentially leading smaller design projects or mentoring junior designers.

• Cross-Functional Moves: Transition into broader marketing roles, such as Digital Marketing Specialist, Communications Coordinator, or even Marketing Manager, by leveraging design experience and understanding of marketing strategy.

• Brand Expansion: Move to design roles within other Marriott International brands or at corporate levels, gaining exposure to different market segments and operational scales.

• Skill Enhancement: Continuous learning through Marriott's extensive training programs, industry workshops, and certifications in new design technologies and marketing trends.

📝 Enhancement Note: The career analysis is framed through an operational lens, emphasizing how the design role contributes to business objectives and outlining growth paths that align with marketing and GTM operations career trajectories.

🌐 Work Environment

Office Type: The role is based on-site at the Lampung Marriott Resort & Spa, likely within a dedicated marketing or administrative office space within the resort premises.

Office Location(s): Jl. Pantai Mutun, Desa Hurun, Pesawaran Regency, Lampung, Indonesia. This location offers a scenic environment, which can be inspiring for creative work but also implies a need for reliable transportation and potentially a commute.

Workspace Context:

• Collaborative Hub: The workspace is expected to foster collaboration with marketing colleagues and other hotel department heads, requiring an open and communicative atmosphere.

• Creative Tools: Access to necessary design software and hardware, potentially including high-resolution monitors, printers, and scanners for print production.

• Brand Immersion: Being on-site at a resort provides direct immersion in the brand's atmosphere, guest experience, and operational nuances, which can inform design decisions.

• Dynamic Pace: The environment is likely fast-paced, especially during peak seasons or around major events, requiring the designer to be agile and responsive.

Work Schedule: The standard work schedule will be full-time, typically Monday to Friday, during regular business hours. However, the nature of resort operations and marketing campaigns may necessitate flexibility, including occasional evenings, weekends, or holidays to meet urgent deadlines for events or promotions.

📝 Enhancement Note: The work environment description highlights aspects relevant to operations professionals, such as collaboration, dynamic pace, and the need for flexibility, which are common in GTM and marketing roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and design aesthetic alignment with Marriott's brand.

• Portfolio Presentation: A dedicated session where you present your portfolio, discussing key projects, design process, challenges, and outcomes. Be prepared to articulate how your designs have supported business objectives.

• Skills Assessment: Potentially a practical design exercise or a case study challenge to evaluate your design skills, problem-solving abilities, and response to a specific brief relevant to the resort's needs.

• Behavioral & Situational Interviews: Questions focused on your experience, teamwork, problem-solving skills, and how you handle pressure, customer service scenarios, and collaboration with different departments.

• Final Interview: Meeting with the hiring manager and potentially other key stakeholders to discuss fit, cultural alignment, and final offer details.

Portfolio Review Tips:

• Curate Strategically: Select 5-7 of your strongest projects that best represent your skills and experience relevant to hospitality marketing. Showcase diversity in your work (print, digital, branding).

• Tell a Story: For each project, explain the brief, your creative process, the challenges you faced, the solutions you implemented, and the measurable results or impact of your design. Quantify achievements where possible (e.g., "Design contributed to a 15% increase in event registrations").

• Highlight Brand Understanding: Include examples that demonstrate your ability to work within brand guidelines or adapt to different brand aesthetics, especially showcasing any luxury or hospitality-focused work.

• Showcase Technical Proficiency: Be ready to discuss the software and techniques you used, particularly for digital retouching, image editing, and print production.

• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate, whether digital or physical. Prepare a concise verbal presentation.

Challenge Preparation:

• Understand the Resort: Research the Lampung Marriott Resort & Spa, its target audience, local market, and any recent marketing campaigns or promotions.

• Anticipate Needs: Think about common design needs for a luxury resort (e.g., F&B menus, event invitations, seasonal promotions, digital ads for packages).

• Problem-Solving: Prepare to analyze a design brief and propose creative solutions that align with brand standards and business goals. Focus on how design can drive revenue or enhance guest experience.

• Brand Adherence: Be ready to discuss how you would ensure your designs maintain the luxury image and operational standards of Marriott.

📝 Enhancement Note: The interview and portfolio review sections are detailed with actionable advice tailored for a designer in a hospitality operations context, emphasizing the link between design and business outcomes.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Expert proficiency in Photoshop, Illustrator, and InDesign is essential for creating and editing a wide range of marketing collateral.

• Microsoft Office Suite: Strong skills in Word, PowerPoint, and Excel for document creation, presentations, and data management. PowerPoint proficiency is key for creating client-ready presentations.

Analytics & Reporting:

• While not a primary function, a basic understanding of how design impacts engagement metrics (e.g., click-through rates on digital ads, response rates to print campaigns) is beneficial. Familiarity with Google Analytics or social media analytics dashboards is a plus. CRM & Automation:

• Experience with Digital Asset Management (DAM) systems for organizing and retrieving brand assets.

• Familiarity with email marketing platforms (e.g., Mailchimp, HubSpot) for designing email campaigns.

• Understanding of Content Management Systems (CMS) for website updates.

📝 Enhancement Note: The tools section is focused on the specific software and systems relevant to a graphic designer in a marketing operations context, emphasizing creative tools and their integration with broader marketing platforms.

👥 Team Culture & Values

Operations Values:

• Service Excellence: A commitment to delivering exceptional service, both internally to colleagues and externally to guests, reflected in the quality and responsiveness of design work.

• Integrity: Upholding ethical standards in design, intellectual property, and communication, aligning with Marriott's global reputation.

• Teamwork: Fostering a collaborative spirit to achieve shared goals, supporting colleagues, and contributing positively to the resort's operational success.

• Innovation: Encouraging creative thinking and embracing new design approaches to keep the resort's brand fresh and engaging in a competitive market.

• Passion: A genuine enthusiasm for design, hospitality, and contributing to memorable guest experiences.

Collaboration Style:

• Cross-Functional Partnership: Proactively engaging with marketing, sales, and operations teams to understand their needs and provide design solutions that align with their objectives.

• Feedback Integration: Openly receiving and incorporating feedback from stakeholders to refine designs and ensure they meet expectations and brand standards.

• Clear Communication: Maintaining transparent and timely communication regarding project status, potential challenges, and design rationales.

• Problem-Solving Focus: Working collaboratively to overcome design challenges and find effective solutions that support the resort's business goals.

📝 Enhancement Note: The team culture and values are framed to reflect how these attributes translate into practical behaviors and operational effectiveness for a designer within the hospitality industry.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Brand Standards with Creativity: Constantly ensuring designs meet Marriott's global brand guidelines while also being innovative and appealing to the local market.

• Managing Multiple Stakeholder Demands: Juggling design requests from various departments, each with potentially different priorities and aesthetic preferences.

• Fast-Paced Environment: Adapting to the dynamic nature of the hospitality industry, where urgent design needs can arise frequently, especially during peak seasons or for special events.

• Measuring Design Impact: Quantifying the direct impact of design work on revenue and guest engagement can sometimes be challenging, requiring close collaboration with marketing analytics.

Learning & Development Opportunities:

• Marriott's Global Training Programs: Access to a wealth of online courses and workshops covering design, marketing, leadership, and hospitality best practices.

• Industry Conferences & Workshops: Opportunities to attend design and hospitality industry events to stay updated on trends and network with peers.

• Mentorship: Potential to be mentored by experienced marketing professionals or senior designers within the Marriott network.

• Skill Specialization: Developing advanced skills in areas like UI/UX design, motion graphics, or brand strategy through targeted training and project assignments.

📝 Enhancement Note: Challenges are framed within an operational context, highlighting common issues faced by designers in GTM roles. Growth opportunities focus on skill development and career progression within the operations framework.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance strict brand guidelines with a creative brief. How did you ensure both were met?" (Assesses brand adherence and creative problem-solving).

• "How do you prioritize design projects when faced with multiple urgent requests from different departments?" (Evaluates project management and prioritization skills relevant to operations).

• "Walk us through a successful marketing campaign you contributed to visually. What was your role, and what was the impact?" (Tests ability to articulate design's contribution to business outcomes).

• "How do you stay updated on the latest design trends and technologies, and how do you apply them in your work?" (Gauges continuous learning and innovation). Company & Culture Questions:

• "What do you know about Marriott's brand values, and how do you see them reflected in your design approach?" (Assesses cultural fit and understanding of brand ethos).

• "Describe your experience collaborating with marketing and sales teams. What makes for a successful partnership?" (Explores teamwork and cross-functional collaboration skills).

• "How would you approach designing collateral for a new luxury package or event at our resort?" (Tests strategic thinking and application of design principles). Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly state the objective, your role, the challenge, your solution (design process), and the outcome (quantified results where possible).

• Highlight Brand Relevance: Emphasize any work that aligns with luxury hospitality, demonstrates adaptability across brands, or shows an understanding of target demographics.

• Showcase Technical Skills: Be prepared to discuss your software proficiency and any specific techniques used (e.g., complex photo retouching, creating print-ready files).

• Engage Your Audience: Make it a conversation. Ask if they have questions throughout, and be prepared to elaborate on specific design choices or processes.

• Connect to Business Impact: Continuously link your design work back to how it supports marketing goals, enhances brand perception, and ultimately drives revenue for the resort.

📝 Enhancement Note: Interview preparation questions are crafted to assess operational competencies, strategic thinking, and the ability to articulate design's business impact, crucial for roles within GTM and marketing operations.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided Oracle Cloud portal link.

• Tailor your resume: Highlight specific achievements related to marketing collateral creation, brand consistency, digital retouching, and project management. Use keywords from the job description such as "graphic design," "marketing materials," "brand identity," "Adobe Creative Suite," and "print production."

• Prepare your portfolio: Curate a selection of your strongest design projects that demonstrate your ability to create impactful marketing materials for various platforms. Ensure it includes examples relevant to the hospitality or luxury sector if possible.

• Practice your portfolio presentation: Be ready to articulate your design process, the challenges you overcame, and the business impact of your work for each selected project. Focus on how your designs contributed to revenue or brand goals.

• Research Marriott International and the Lampung Marriott Resort & Spa: Understand their brand standards, target audience, and current marketing efforts to better tailor your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---