Graphic Designer, Brand

📍 Job Overview

Job Title: Graphic Designer, Brand

Company: Lightspeed Commerce, Inc.

Location: Montreal, Quebec, Canada

Job Type: FULL_TIME

Category: Brand & Creative Operations

Date Posted: April 27, 2026

Experience Level: Mid-Level (3+ years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on high-impact execution and production of brand assets for a global tech company, demanding strong technical design skills and operational independence.

• The Graphic Designer will serve as a daily steward of the visual identity, ensuring creative excellence and brand consistency across all multi-channel initiatives.

• Collaboration with marketing, content, and product teams is essential to translate strategic objectives into high-performing visual assets.

• The position requires advanced proficiency in design production tools and the ability to manage workflows efficiently in a fast-paced environment.

📝 Enhancement Note: While the role is for a Graphic Designer, it's framed with a strong emphasis on operational execution, brand guardianship, and cross-functional collaboration, positioning it within the broader "Brand & Creative Operations" domain. The need for "operational independence" and "project ownership" highlights the operational aspects of managing a design workload effectively.

📈 Primary Responsibilities

• Lead the design and production of cross-platform projects, ensuring creative excellence and strict brand consistency across all global channels.

• Act as the daily steward of the company's visual identity, upholding systems and standards in collaboration with designers and brand leadership.

• Partner closely with marketing managers, content writers, and product marketers to translate strategic objectives into high-performing visual assets.

• Design, adapt, and produce high-quality digital and print assets, including integrated campaigns, sales enablement tools, social media graphics, and landing pages.

• Deliver pixel-perfect outputs while maintaining organized, scalable design files (Figma/Adobe) that are easily accessible and usable by the entire team.

• Stay current on design technologies and trends to ensure execution remains fresh, competitive, and aligned with industry best practices.

• Provide creative support and quality assurance for junior designers, helping to maintain a high standard of output across the team.

• Independently manage personal workflows and timelines, collaborating with project managers to optimize delivery without compromising quality.

📝 Enhancement Note: The responsibilities emphasize a blend of creative output and operational management, common in mid-level design roles within established companies. Responsibilities like "Brand Guardianship," "End-to-End Production," and "Operational Independence" highlight the need for structured work and adherence to processes.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Graphic Design, Visual Communications, or a related field is typically expected for roles requiring this level of experience and responsibility.

Experience: 3+ years of experience in graphic design roles, with a proven track record in digital-first, high-output environments.

Required Skills:

• Advanced proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• Demonstrated expertise in typography, layout design, and brand identity systems.

• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment.

• Strong understanding of digital asset production for various platforms (web, social media, email, digital ads).

• Experience in producing print assets, ensuring print-readiness and quality.

• Excellent attention to detail and a commitment to delivering pixel-perfect results.

• Strong visual communication skills to translate complex ideas into clear, compelling designs.

• Collaboration and communication skills to effectively partner with cross-functional teams.

Preferred Skills:

• Experience working within established design systems and templates.

• Familiarity with project management tools (e.g., Asana, Trello, Jira).

• Basic understanding of UI/UX principles for digital assets.

• Experience in a global tech company or a high-growth startup environment.

• Knowledge of current design trends and emerging technologies.

📝 Enhancement Note: The emphasis on "Advanced Proficiency in Figma and Adobe Creative Suite" and "Operational Independence" suggests the need for candidates who are not only creative but also highly efficient and process-oriented in their design execution. The mention of "established design systems and templates" points towards a need for designers who can work within and contribute to existing brand frameworks, rather than starting from scratch.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio demonstrating exceptional technical execution, sharp typography, sophisticated layout skills, and meticulous attention to detail.

• Showcase a range of digital-first projects, highlighting adaptability across various platforms (e.g., web banners, social media campaigns, landing page visuals, email graphics).

• Include examples of print collateral if applicable, demonstrating an understanding of print production requirements.

• Evidence of working within established brand guidelines and design systems, showcasing consistency and adherence to brand identity.

Process Documentation:

• Demonstrate experience in managing design workflows from brief to final delivery, including file organization and handoff procedures.

• Showcase an ability to adapt existing templates and design systems efficiently for new campaign needs.

• Provide examples of how you ensure brand consistency and quality control across multiple design assets.

• Highlight your approach to collaborating with project managers and cross-functional teams to meet deadlines and project objectives.

📝 Enhancement Note: The requirements for a portfolio emphasize "technical execution," "sharp typography," and "attention to detail," suggesting that the company values polished, production-ready work. The need to demonstrate "working within established brand guidelines and design systems" and managing "design workflows efficiently" points to a focus on operational rigor in the design process.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Graphic Designer with 3+ years of experience in Montreal, Canada, the estimated salary range is CAD $60,000 - $85,000 annually. This range accounts for the cost of living in Montreal, the specific industry (tech/SaaS), and the required skill set.

Benefits:

• Lightspeed share scheme (ownership stake in the company)

• Unlimited paid time off policy (flexible approach to vacation and personal days)

• Flexible working policy (supporting hybrid work model)

• Comprehensive health insurance coverage

• Annual health and wellness benefit of $500

• Paid leave and assistance for new parents

• Access to a mental health online platform, including counselling and coaching services

• LinkedIn Learning license for continuous professional development

• Volunteer days to support community initiatives

Working Hours: The standard working hours are likely 40 hours per week, with flexibility offered through the company's flexible working and unlimited paid time off policies, which is common for hybrid roles in the tech industry.

📝 Enhancement Note: The salary estimate is based on general market data for Graphic Designers in Montreal, considering the experience level and industry. This is an estimation, and the actual salary may vary based on the candidate's specific qualifications, interview performance, and Lightspeed's internal compensation structure. The provided benefits are extensive and reflect a company culture that values employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (SaaS - Software as a Service), specifically focusing on commerce solutions for retail, hospitality, and golf businesses. Lightspeed is a significant player in empowering businesses that form the backbone of the global economy.

Company Size: Lightspeed is a large, publicly traded company with teams across North America, Europe, and Asia Pacific, serving clients in over 100 countries. This indicates a robust, established organization with significant operational scale.

Founded: Founded in Montréal, Canada, in 2005, Lightspeed has a history rooted in inclusivity and has grown into a global entity with dual-listing on the NYSE and TSX.

Team Structure:

• The Graphic Designer will join the in-house Brand & Creative team, reporting to the Managing Art Director, Brand.

• This team likely comprises other designers, potentially copywriters, and brand strategists, working collaboratively on global brand initiatives.

Methodology:

• Lightspeed emphasizes a "one-stop commerce platform" approach, suggesting a focus on integrated solutions and seamless user experiences.

• The company culture is built on "inclusion from the very beginning," with a strong ethos of diversity and belonging.

• A "maker's mentality" is valued, highlighting a hands-on, execution-focused approach to design and creative work.

• Data-driven decision-making and a focus on business performance are implied by the "high-performing visual assets" and "elevating the brand" objectives.

Company Website: https://www.lightspeedhq.com/

📝 Enhancement Note: The company's foundation in Montreal's gay village and its ongoing commitment to inclusion are key cultural differentiators. The size and global reach of Lightspeed suggest the need for designers who can navigate complex organizational structures and adhere to established processes while still bringing fresh creative ideas.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Graphic Designer, focusing on execution and production. It's ideal for a designer who excels at bringing creative concepts to life with technical precision and can manage their workload independently. This is not an entry-level role, nor is it a senior/lead position focused on strategy or management.

Reporting Structure: The Graphic Designer reports to the Managing Art Director, Brand. This structure provides clear oversight and direction from a senior creative leader.

Operations Impact: The Graphic Designer's work directly impacts Lightspeed's global brand presence, marketing effectiveness, sales enablement, and overall customer experience. By ensuring visual consistency and high-quality execution, they contribute to brand perception, lead generation, and customer engagement—critical operational outcomes for a growing tech company.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in Figma and Adobe Creative Suite, and potentially explore new design software or technologies. Access to LinkedIn Learning provides a platform for continuous skill development.

• Creative Specialization: Potential to specialize in specific areas of design, such as digital campaign design, sales enablement materials, or social media creative, based on interests and business needs.

• Cross-Functional Exposure: Gain experience working with various departments (marketing, product, sales), broadening understanding of business operations and strategic marketing.

• Mentorship: Potential to mentor junior designers, developing leadership and coaching skills.

• Career Progression: With proven performance and expanded responsibilities, potential to move into senior designer roles, art direction, or specialized creative positions within Lightspeed.

📝 Enhancement Note: The role emphasizes "high-output execution" and "technical mastery," suggesting that growth here will be tied to efficiency, quality, and the ability to handle a larger volume or complexity of design projects. The access to LinkedIn Learning and the "genuine career opportunities" mentioned in the job description point to a structured approach to employee development within Lightspeed.

🌐 Work Environment

Office Type: The role is described as "TELECOMMUTE" with the location being Montreal, Quebec, Canada. The "Work Arrangement" is AI-derived as "Hybrid," indicating that while remote work is possible, there's likely an expectation for some in-office presence for collaboration.

Office Location(s): The primary office location is Montreal, Quebec, Canada. Specific details about office amenities or hybrid expectations (e.g., number of days in office) are not provided but are common for hybrid roles.

Workspace Context:

• Collaborative Environment: The need to partner with marketing, content, and product teams suggests a dynamic and collaborative workspace, whether in-office or virtual.

• Tools & Technology: Access to industry-standard design software (Figma, Adobe Creative Suite) is a given, supporting efficient workflow and high-quality output.

• Team Interaction: The role involves peer support and collaboration, indicating opportunities for knowledge sharing and team-based problem-solving.

Work Schedule: While the standard workweek is likely 40 hours, the "flexible working policy" and "unlimited paid time off" suggest a culture that prioritizes work-life balance and employee autonomy, allowing for adaptable scheduling within operational needs.

📝 Enhancement Note: The hybrid nature of the role implies a need for strong self-discipline and communication skills to maintain productivity and team connection regardless of location. The focus on "operational independence" suggests an environment where individuals are trusted to manage their time effectively to meet project demands.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of applications and portfolios to assess relevant experience, technical skills (Figma, Adobe), and alignment with the "maker's mentality."

• Portfolio Review: A dedicated session to walk through the candidate's portfolio, focusing on technical execution, brand consistency, problem-solving, and impact. Be prepared to discuss specific projects in detail.

• Hiring Manager Interview: Discussion with the Managing Art Director, Brand, to delve deeper into design philosophy, workflow management, collaboration style, and understanding of brand stewardship.

• Cross-functional Interview: Potentially an interview with a representative from marketing or product teams to assess collaboration skills and understanding of how design supports business objectives.

• Final Interview/Offer: May involve a final discussion with senior leadership or HR.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best represent your technical execution, digital-first experience, and ability to work within brand guidelines.

• Highlight Process: For each project, clearly articulate the brief, your role, the design process, challenges encountered, solutions implemented, and the final outcome or impact. Use visuals and concise text.

• Showcase Technical Skill: Ensure examples demonstrate advanced typography, layout, and pixel-perfect execution. If possible, show how you managed design files for scalability and team use.

• Quantify Impact: Where possible, discuss how your designs contributed to business goals (e.g., improved engagement, higher conversion rates, stronger brand recognition).

• Prepare for Questions: Anticipate questions about your workflow, how you handle feedback, your experience with specific tools, and how you ensure brand consistency.

Challenge Preparation:

• Design Exercise: Be prepared for a potential design challenge, which might involve creating a specific asset (e.g., a social media graphic, a landing page concept) based on a brief, or adapting an existing asset. Focus on speed, accuracy, and adherence to brand.

• Brand Consistency Task: You might be asked to critique existing brand materials or propose improvements to maintain consistency across different touchpoints.

• Workflow Scenario: Expect questions about how you would prioritize a queue of design requests or manage conflicting deadlines.

📝 Enhancement Note: The emphasis on "high-output execution," "technical mastery," and a "maker's mentality" suggests that the interview process will heavily scrutinize practical skills and efficiency. The portfolio review will be critical, focusing on the quality and professionalism of the delivered work.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative design, prototyping, and working within design systems. Expect advanced usage, including component libraries and version control.

• Adobe Creative Suite:

  • Adobe Photoshop: For image editing, manipulation, and digital asset creation.
  • Adobe Illustrator: For vector graphics, logos, and illustrations.
  • Adobe InDesign: For layout design, particularly for print collateral or more complex digital layouts.

• Project Management Software: Likely used for task management and workflow tracking (e.g., Asana, Jira, Trello – specific tool not mentioned but implied by "project managers" and "optimize delivery").

Analytics & Reporting:

CRM & Automation:

• No direct CRM or automation tool usage is specified for this role, but understanding how design assets are deployed through marketing automation platforms or integrated into CRM campaigns could be a plus.

📝 Enhancement Note: The explicit mention of "Advanced Proficiency in Figma and Adobe Creative Suite" makes these tools critical requirements. Candidates should be ready to demonstrate their mastery of these platforms, including experience with design systems, component-based design, and efficient file management.

👥 Team Culture & Values

Operations Values:

• Creative Excellence: A commitment to producing high-quality, visually compelling designs that elevate the brand.

• Brand Stewardship: Acting as a guardian of the visual identity, ensuring consistency and adherence to established standards.

• Collaboration: A "yes-and" mindset, fostering a supportive environment where feedback is welcomed and built upon.

• Efficiency & Execution: A "maker's mentality" that values the craft of production and the ability to deliver high-output work reliably.

• Detail Obsession: A meticulous approach to design, catching small errors to ensure pixel-perfect and technically sound outputs.

• Continuous Improvement: Staying current with design trends and technologies to keep execution fresh and competitive.

Collaboration Style:

• Cross-functional Integration: Working closely with marketing, content, and product teams to translate business objectives into effective visual communication.

• Feedback & Iteration: Openness to receiving and incorporating feedback from peers, managers, and stakeholders to refine designs.

• Knowledge Sharing: Acting as a resource for junior designers, contributing to a team culture of learning and growth.

• Project Ownership: A proactive approach to managing individual workloads and timelines, ensuring smooth project progression.

📝 Enhancement Note: The emphasis on "maker's mentality," "operational independence," and "detail obsession" points to a culture that values both creative talent and disciplined execution. The "yes-and" mindset highlights a preference for positive, constructive collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

• High-Volume Production: Managing a consistent flow of design requests while maintaining high quality and brand consistency. Requires strong time management and prioritization skills.

• Balancing Creativity with Brand Guidelines: Delivering fresh, innovative designs within the constraints of an established brand identity and design system.

• Cross-Functional Alignment: Effectively communicating design concepts and rationale to non-design stakeholders and incorporating diverse feedback.

• Adapting to Evolving Trends: Keeping design execution modern and competitive in a fast-paced tech industry.

Learning & Development Opportunities:

• Advanced Tool Proficiency: Deepen expertise in Figma and Adobe Creative Suite, potentially exploring advanced features, plugins, or workflows.

• Design System Contribution: Opportunity to contribute to or refine existing design systems, enhancing scalability and consistency.

• Industry Knowledge: Access to LinkedIn Learning provides a broad range of courses for skill enhancement and exploration of new design areas.

• Mentorship: Potential to learn from senior designers and art directors, and to mentor junior team members.

• Broad Exposure: Working on diverse projects across different departments offers exposure to various aspects of the business and marketing strategy.

📝 Enhancement Note: The challenges are inherent to a high-output, brand-focused design role within a global company. The growth opportunities are tied to developing technical skills, mastering brand systems, and gaining broader business acumen through cross-functional collaboration.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for taking a design brief from concept to final, pixel-perfect execution, especially in a high-volume environment." (Focus on workflow, tools, and quality control.)

• "How do you ensure brand consistency across a wide range of digital and print assets?" (Highlight experience with brand guidelines and design systems.)

• "Walk me through a project in your portfolio where you had to balance creative innovation with strict brand requirements or business objectives." (Prepare a case study emphasizing problem-solving and results.)

Company & Culture Questions:

• "What appeals to you about Lightspeed's mission and its role in supporting businesses?" (Research Lightspeed's impact and values.)

• "How do you approach collaboration with non-designers, such as marketing or product managers?" (Emphasize communication, empathy, and the "yes-and" mindset.)

• "What does 'creative excellence' mean to you in the context of a global tech brand?" (Connect your definition to brand impact and business goals.)

Portfolio Presentation Strategy:

• Structure: Organize your portfolio by project type or by impact. For each project, clearly state the objective, your role, the process, key design decisions, and the outcome.

• Visuals: Use high-quality mockups and detailed views. Ensure all visuals are clean, well-lit, and representative of the final product.

• Storytelling: Frame your projects as visual stories that demonstrate problem-solving and strategic thinking, not just aesthetic execution.

• Tool Proficiency: Be ready to discuss your specific usage of Figma and Adobe Creative Suite, highlighting any advanced techniques or workflows you employ.

• Conciseness: Be prepared to present your portfolio efficiently, focusing on the most relevant projects for this role.

📝 Enhancement Note: The interview preparation should focus on demonstrating not just creative talent, but also strong operational capabilities, brand stewardship, and collaborative spirit. Candidates should be ready to articulate their process, justify their design decisions, and quantify their impact.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the Ashby platform.

• Customize your Resume: Highlight your 3+ years of experience in digital-first, high-output design environments. Emphasize your proficiency in Figma and Adobe Creative Suite, and any experience with global brands or tech companies. Quantify achievements where possible (e.g., "Designed X assets for Y campaigns").

• Curate Your Portfolio: Select 3-5 of your strongest projects that showcase technical execution, typography, layout, and brand consistency. Ensure it includes digital-first examples and clearly articulates your process and impact. Have it ready for immediate review.

• Prepare Your Case Studies: For each portfolio piece, be ready to discuss the brief, your role, challenges, solutions, and results. Practice articulating your design decisions and how they align with business objectives.

• Research Lightspeed: Understand their products, target audience, and brand identity. Familiarize yourself with their existing creative assets and marketing efforts to demonstrate genuine interest and alignment with their visual style and operational needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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