Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: Center For Health Information And Analysis

Location: Boston, Massachusetts, United States

Job Type: Full-time

Category: Art & Design / Creative & Media / Healthcare / Data & Analytics / Government & Public Sector

Date Posted: July 29, 2026

Experience Level: 2-5 years

🚀 Role Summary

• Design and layout polished reports, briefs, executive summaries, and presentations using Adobe Creative Cloud and Microsoft Office tools.

• Develop engaging data visualizations, including charts, infographics, icons, and illustrations, to simplify complex healthcare information.

• Create social media graphics and simple animations to highlight key findings from health data analysis.

• Build and maintain templates, style guides, and visual assets to ensure consistent branding and communications.

• Ensure all digital materials comply with WCAG 2.1 Level AA accessibility guidelines for broader reach and inclusivity.

📝 Enhancement Note: This role is positioned within a government agency focused on health information, indicating a strong emphasis on data-driven communication, public policy impact, and the need for clear, accessible visual narratives. The "Graphic Designer" title is enhanced to reflect the specific application of design skills in a health data context.

📈 Primary Responsibilities

• Translate complex health care analysis and data findings into clear, compelling visual narratives for various audiences, including policymakers, stakeholders, and the public.

• Collaborate closely with communications, research, policy, and data teams to conceptualize and execute visual content that effectively communicates key insights.

• Prepare accurate, accessible, and on-brand materials for digital publication, ensuring strict adherence to WCAG 2.1 Level AA guidelines.

• Proofread and meticulously review final materials for formatting, alignment, consistency, and overall production quality before dissemination.

• Coordinate and manage feedback from multiple reviewers efficiently, revising designs to meet deadlines while maintaining high standards.

• Develop and manage templates, style guides, and reusable visual assets to ensure brand consistency across all CHIA publications and projects.

• Create engaging social media graphics and simple animations that effectively highlight key findings from CHIA's data analysis.

• Conceptualize and design a range of external and internal-facing materials, including reports, briefs, presentations, and digital content.

📝 Enhancement Note: Responsibilities are expanded to detail the collaborative nature of the role, the importance of data-to-visual translation, and the specific requirements for accessibility and brand consistency, reflecting the unique demands of a government health information agency.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, Communication Design, Digital Media, Data Visualization, or a closely related field.

Experience: Minimum of 2 years of professional graphic design experience, with a preference for experience in creating reports, data visualizations, digital materials, presentations, or other public-facing communications.

Required Skills:

• Proficiency with Adobe Creative Cloud suite, specifically InDesign, Illustrator, and Photoshop.

• Strong command of Microsoft Office Suite, including Word, PowerPoint, and Excel for document and presentation design.

• Ability to interpret design briefs, develop creative concepts, and respond effectively to feedback.

• Proven skill in transforming complex information into accurate, engaging visual designs, illustrations, and icons.

• Excellent conceptual thinking, curiosity, and sound design judgment for developing thoughtful visual solutions.

• Strong oral, written, and interpersonal communication skills for effective collaboration.

• Ability to manage multiple priorities and work independently with a high degree of ownership.

• Meticulous attention to detail, with strong self-editing and proofreading skills for accuracy, accessibility, and brand standards.

• Adaptability and willingness to learn, embracing evolving technologies and project needs. Preferred Skills:

• Experience with Canva for rapid design iterations or template creation.

• Familiarity with creating simple animations or motion graphics for digital content.

• Experience supporting presentation and training material development.

• Understanding of public health, healthcare systems, or health data analysis.

📝 Enhancement Note: The required experience level is clarified to be 2-5 years, aligning with the AI-derived experience range. Specific software proficiencies are detailed, and the importance of conceptual thinking and communication for translating complex data is highlighted.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of design projects that demonstrate proficiency in creating reports, data visualizations, and digital materials.

• Case studies showcasing the process of translating complex information into clear and engaging visual narratives.

• Examples of infographic design, chart creation, and icon development that highlight accuracy and conceptual representation.

• Work that exemplifies adherence to brand standards and accessibility guidelines (e.g., WCAG compliance).

• Projects that illustrate collaboration with stakeholders and the incorporation of feedback. Process Documentation:

• Clearly articulate the design process from brief interpretation to final delivery, including concept development and revision cycles.

• Demonstrate methods for ensuring accuracy and context in data visualizations.

• Explain how accessibility standards (WCAG 2.1 Level AA) are integrated into the design workflow.

• Showcase experience in developing and maintaining design templates and style guides for consistent brand application.

📝 Enhancement Note: The portfolio requirements are tailored to emphasize the unique demands of designing for a health information agency, focusing on data visualization, accessibility, and clear communication of complex information. Process documentation should highlight the systematic approach to design challenges.

💵 Compensation & Benefits

Salary Range:

Based on research for Graphic Designer roles in Boston, MA, with 2-5 years of experience, and considering the provided salary ranges for Program Coordinator I, II, and III within the Commonwealth, the estimated salary range for this position is: $66,890 - $117,590 annually.

• Program Coordinator I (Grade 10): $66,890.20 - $96,266.04

• Program Coordinator II (Grade 12): $73,615.88 - $106,401.62

• Program Coordinator III (Grade 14): $80,411.50 - $117,590.46

The final offer will be determined by the candidate's skills, experience, qualifications, and adherence to Commonwealth guidelines. The title, responsibilities, and salary may be adjusted based on the selected individual's expertise.

Benefits:

• Comprehensive suite of Commonwealth employee benefits and rewards.

• Health insurance options.

• Flexible, collaborative hybrid work environment.

• Opportunities for professional development and growth.

• Retirement savings plans.

• Paid time off (vacation, sick leave, holidays). Working Hours:

The standard workweek is 40 hours. This is a full-time position.

📝 Enhancement Note: The salary range is synthesized from the provided Program Coordinator salary bands, reflecting the potential for progression within the state system and the stated range of $66,890.20 - $117,590.46. Benefits are generalized based on typical Commonwealth offerings and the explicit mention of "Employee Benefits and Rewards."

🎯 Team & Company Context

🏢 Company Culture

Industry: Government / Healthcare Data & Analytics / Public Sector

Company Size: The Center for Health Information and Analysis (CHIA) is a state agency, typically indicating a medium to large organizational structure with established processes and a focus on public service.

Founded: CHIA was established by the Massachusetts Legislature in 2012, signifying a relatively modern agency focused on leveraging data to improve the state's healthcare system.

Team Structure:

• The Graphic Designer will report to the Art Director within the Communications and External Affairs Team.

• This team likely comprises professionals in communications, policy analysis, research, and data science, fostering a cross-functional collaborative environment.

• The structure emphasizes a blend of independent work and close collaboration with colleagues from diverse backgrounds to translate complex information visually. Methodology:

• Data-driven decision-making and evidence-based policy recommendations are central to CHIA's mission.

• Emphasis on transparency, accuracy, and accessibility in communicating health data and analysis.

• Workflow planning and optimization are crucial for timely publication of reports and materials.

• Automation and efficiency practices are likely employed to manage large datasets and disseminate information effectively.

Company Website: https://www.chiamass.gov/

📝 Enhancement Note: Company culture is inferred from its identity as a government agency focused on health data, emphasizing public service, data integrity, and collaborative efforts to inform policy. The team structure is detailed based on the reporting relationship provided.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Graphic Designer, requiring independent execution of design tasks and the ability to translate complex content. It offers opportunities for growth within specialized areas of design or to take on more complex projects.

Reporting Structure: The Graphic Designer reports directly to the Art Director, providing a clear line of reporting and mentorship. This structure allows for focused guidance on design projects and career development.

Operations Impact: The Graphic Designer's work has a direct impact on how critical health care information is perceived and utilized by policymakers, healthcare providers, and the public. By making data accessible and understandable, the role contributes significantly to informed decision-making, transparency, and ultimately, improvements in the quality, equity, and affordability of healthcare in Massachusetts.

Growth Opportunities:

• Skill Specialization: Develop expertise in specific areas such as advanced data visualization, motion graphics, or accessibility design within the healthcare context.

• Project Leadership: Take on ownership of design projects from conception to completion, managing timelines and stakeholder input.

• Mentorship: Gain experience working with senior designers and contributing to the development of junior designers or interns as the team grows.

• Cross-functional Exposure: Deepen understanding of healthcare policy, data analysis, and research methodologies through close collaboration with CHIA's subject matter experts.

📝 Enhancement Note: Career growth is framed around developing specialized design skills relevant to health data communication and increasing project ownership, aligning with typical mid-level career progression in design roles within public sector organizations.

🌐 Work Environment

Office Type: CHIA operates a hybrid work model, combining in-office collaboration with remote flexibility. The primary office is located in Boston.

Office Location(s): 501 Boylston Street, Boston, MA 02116. This location is in a central business district, likely offering good access to public transportation.

Workspace Context:

• The hybrid model allows for focused individual work remotely and collaborative brainstorming and team interaction in the office.

• The office environment is expected to be professional and conducive to creative work, with access to necessary design tools and technology.

• Opportunities for regular interaction with colleagues in the Communications and External Affairs Team, fostering a supportive and dynamic work atmosphere. Work Schedule:

The standard work schedule is 40 hours per week. The hybrid model allows for flexibility in structuring the workweek, with at least two designated days in the Boston office.

📝 Enhancement Note: The work environment is detailed to reflect the hybrid nature and the specific Boston office location, emphasizing the balance between independent and collaborative work typical of modern design roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume, cover letter, and online portfolio to assess qualifications and design skills.

• Skills Assessment/Portfolio Review: A dedicated session to review the candidate's portfolio, discussing their design process, problem-solving approach, and how they translate complex information into visuals. This may include a practical design exercise or case study presentation.

• Behavioral/Situational Interviews: Questions designed to assess collaboration skills, adaptability, conceptual thinking, and how the candidate handles feedback and deadlines.

• Team/Manager Interview: Further discussion with the Art Director and potentially other team members to evaluate cultural fit, communication style, and alignment with CHIA's mission.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your ability to design for complex data, reports, and public-facing materials.

• Showcase Process: For each project, clearly articulate your role, the problem you were solving, your design thinking, the tools used, and the outcome. Highlight how you ensured clarity, accuracy, and accessibility.

• Highlight Data Visualization: Include specific examples of charts, infographics, and illustrations that effectively communicate data and complex concepts.

• Demonstrate Brand Consistency: If possible, show examples of how you've applied or developed brand standards.

• Accessibility Focus: If you have projects adhering to accessibility standards (like WCAG), make sure to highlight them.

• Storytelling: Present your work as compelling narratives that demonstrate your problem-solving skills and impact.

Challenge Preparation:

• Be ready to discuss your approach to designing for government or public sector clients, emphasizing clarity, accuracy, and accessibility.

• Prepare to articulate how you would translate a hypothetical piece of complex health data into an infographic or visual summary.

• Practice explaining your design decisions and responding to critiques constructively.

• Familiarize yourself with CHIA's mission and recent publications to understand their communication style and data focus.

📝 Enhancement Note: The application process is outlined with a strong emphasis on portfolio review and practical demonstration of skills relevant to designing for CHIA's specific mission and data-heavy content.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Cloud:

  • InDesign: For layout design of reports, publications, and presentations.
  • Illustrator: For creating vector graphics, icons, illustrations, and complex data visualizations.
  • Photoshop: For image editing, manipulation, and graphic creation.

• Microsoft Office Suite:

  • Word: For designing templates and layouts for reports and documents.
  • PowerPoint: For creating presentations, templates, and visual aids.
  • Excel: Potentially for understanding data sources or creating basic charts to be refined in Illustrator.

• Canva: Preferred for rapid design iterations, social media graphics, or simpler template-based work.

Analytics & Reporting:

• While not directly responsible for data analysis, understanding how to visualize data from reports generated by analytical tools is key. Familiarity with data sources or how data is presented in raw formats will be beneficial. CRM & Automation:

• Not directly applicable to this design role, but understanding how final digital assets are deployed or integrated into content management systems could be a plus.

📝 Enhancement Note: The technology stack is detailed based on the explicit mention of Adobe Creative Cloud and Microsoft Office, with Canva listed as a preferred tool. The focus is on the application of these tools in the context of designing reports and data visualizations.

👥 Team Culture & Values

Operations Values:

• Clarity & Accessibility: A core value is making complex health information understandable and accessible to all audiences, prioritizing clear communication and adherence to accessibility standards (WCAG 2.1 Level AA).

• Data Integrity & Accuracy: Upholding the accuracy and integrity of health data in all visual representations is paramount.

• Collaboration & Teamwork: Fostering a collaborative environment where designers work closely with researchers, policy experts, and communications professionals to achieve shared goals.

• Efficiency & Timeliness: Delivering high-quality design work efficiently and meeting deadlines for publication and communication initiatives.

• Continuous Improvement: Embracing feedback, learning new design techniques, and staying updated with evolving technologies and best practices in visual communication.

Collaboration Style:

• Cross-functional Integration: The designer will be deeply integrated with subject matter experts, requiring strong communication to translate technical details into visual concepts.

• Feedback-driven Iteration: A culture of constructive feedback is expected, with designers actively seeking and incorporating input to refine designs.

• Knowledge Sharing: Opportunities to share design expertise and learn from colleagues across different disciplines within the Communications and External Affairs Team.

📝 Enhancement Note: Values are inferred from CHIA's mission and the role's requirements, emphasizing clarity, data accuracy, and collaboration with technical and policy teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complexity: The primary challenge is effectively simplifying highly technical and data-intensive health care information into easily digestible and engaging visuals without losing accuracy or nuance.

• Balancing Stakeholder Needs: Managing diverse feedback and requirements from multiple stakeholders (researchers, policy analysts, communications leads) while maintaining design integrity and brand consistency.

• Adhering to Strict Standards: Ensuring all design outputs meet rigorous accessibility (WCAG 2.1 Level AA) and brand guideline requirements.

• Evolving Technology: Keeping pace with advancements in design software, data visualization techniques, and digital content formats.

Learning & Development Opportunities:

• Specialized Design Training: Opportunities to attend workshops or courses focused on advanced data visualization, infographic design, or digital accessibility.

• Industry Exposure: Gaining in-depth knowledge of healthcare policy, public health trends, and health data analysis through daily work and collaboration.

• Portfolio Enhancement: Building a robust portfolio with impactful projects that demonstrate expertise in a specialized, high-demand design niche.

• Professional Networking: Connecting with other designers and communication professionals within the public sector.

📝 Enhancement Note: Challenges and growth opportunities are tailored to the specific context of designing for a health data agency, highlighting the unique demands of the subject matter and the public sector environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a complex dataset or technical report into a visual format. What was your process, and what was the outcome?" (Focus on your data visualization process, problem-solving, and impact.)

• "How do you approach ensuring design accessibility (e.g., WCAG compliance) in your work, especially for digital content like reports and social media graphics?" (Highlight your understanding of accessibility standards and practical application.)

• "Imagine you receive conflicting feedback from a research team and a policy team on a design for a new report. How would you navigate this situation to reach a resolution?" (Demonstrate your collaboration, communication, and negotiation skills.) Company & Culture Questions:

• "What interests you about designing for a government agency focused on health information, specifically CHIA?" (Research CHIA's mission and recent work; connect it to your passion for clear communication and public service.)

• "How do you ensure brand consistency across various design materials, and what is your approach to creating and maintaining style guides or templates?" (Show your understanding of brand management and process.)

• "Describe your experience working in a hybrid work environment. How do you maintain productivity and collaboration?" (Highlight your self-management and communication strategies.) Portfolio Presentation Strategy:

• Select Impactful Projects: Choose 3-4 projects that best showcase your ability to handle complex data, create compelling reports, and adhere to accessibility standards.

• Tell Your Story: For each project, walk through the brief, your design process, the challenges you faced, your solutions, and the impact of your work. Use clear, concise language.

• Quantify Results: If possible, use metrics or testimonials to demonstrate the effectiveness of your designs.

• Highlight Key Skills: Explicitly point out how your projects demonstrate proficiency in InDesign, Illustrator, data visualization, and accessibility.

• Be Prepared for Q&A: Anticipate questions about your design choices, technical skills, and ability to work with data.

📝 Enhancement Note: Interview questions are crafted to probe the candidate's ability to handle the specific challenges of designing for health data, emphasizing data visualization, accessibility, and collaboration within a government context.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided application link on the CHIA careers page.

• Craft a Compelling Cover Letter: Tailor your cover letter to highlight your passion for making complex information accessible and your specific interest in CHIA's mission. Mention your experience with health data or public policy communication if applicable.

• Curate Your Portfolio: Select your strongest 3-5 projects that showcase your expertise in report design, data visualization, infographics, and digital content. Ensure your portfolio link is prominent and functional.

• Optimize Your Resume: Clearly list your relevant design software proficiencies (Adobe Creative Cloud, Microsoft Office) and years of experience. Use action verbs to describe your responsibilities and achievements in previous design roles.

• Prepare for a Portfolio Review: Be ready to discuss your design process, rationale behind your creative choices, and how you approach translating complex information into visual narratives. Practice presenting your work concisely and engagingly.

• Research CHIA: Familiarize yourself with CHIA's mission, recent publications, and their approach to data transparency and communication. This will help you tailor your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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