G14 - UX Designer

📍 Job Overview

Job Title: G14 - UX Designer

Company: FPT Asia Pacific Pte Ltd

Location: Singapore, Singapore

Job Type: Full-Time

Category: User Experience (UX) & Product Design

Date Posted: 2026-08-04

Experience Level: Mid-Senior Level (5+ years)

Remote Status: On-site

🚀 Role Summary

• Lead end-to-end product design initiatives, from initial discovery and user research through to final delivery and iteration, with a focus on driving user adoption and engagement.

• Champion high standards of visual design quality and UI craft, integrating gamification principles to create compelling and intuitive interaction designs.

• Act as a key collaborator, facilitating workshops and presenting design rationale confidently to senior stakeholders, including leadership.

• Leverage modern design tools and emerging AI technologies to enhance design speed, productivity, and innovation within an agile product development framework.

📝 Enhancement Note: This role is positioned as a senior individual contributor, requiring a blend of strong UX fundamentals, exceptional UI/visual design skills, and the ability to influence product direction through strategic design leadership. The emphasis on "gamification-informed interaction design" and "public-sector sensibilities" suggests a unique challenge requiring careful balance.

📈 Primary Responsibilities

• Spearhead the complete product design lifecycle for digital products, from user research and ideation to high-fidelity prototyping and final handoff to engineering teams, with minimal direct supervision.

• Conduct comprehensive user research, including usability testing, heuristic evaluations, and qualitative analysis, to synthesize actionable insights that inform design decisions and product strategy.

• Design intuitive user journeys, engaging flows, and effective interfaces that translate user needs into tangible actions and successful product adoption.

• Plan, facilitate, and lead ideation, co-creation, and design thinking workshops with internal teams and external stakeholders to foster collaboration and innovative solutions.

• Partner closely with Product Managers and Engineers to define project scope, prioritize features, and ensure seamless integration of design into the agile development process.

• Develop and deliver compelling presentations to articulate design decisions, rationale, and user insights to senior stakeholders and executive leadership, advocating for user-centered design principles.

• Contribute to the ongoing development, maintenance, and evolution of the design system, ensuring consistency, scalability, and adherence to interaction patterns.

• Maintain a continuous feedback loop with users, product analytics, and qualitative insights to drive iterative improvements and optimize user experience post-launch.

• Apply a thoughtful approach to integrating game mechanics (e.g., progression, rewards, feedback loops) while ensuring clarity, inclusivity, and alignment with public-sector requirements and user expectations.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant strategic influence. The expectation to "lead product design from discovery to delivery" and "own projects end-to-end" points to a need for strong project management and self-direction capabilities within the designer.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for roles with this level of experience. Equivalent practical experience will also be considered.

Experience: A minimum of 5 years of professional experience in designing digital products, with a strong preference for candidates who have worked within product-led growth environments or agile development teams.

Required Skills:

• UX Design & Strategy: Proven ability to lead product design from discovery through delivery, including framing problems, defining user needs, and developing end-to-end solutions.

• UI Design & Visual Craft: Demonstrated expertise in creating high-quality, visually appealing user interfaces that adhere to modern design aesthetics and best practices.

• Interaction Design: Deep understanding of interaction principles, user flows, and the ability to design intuitive and engaging user experiences.

• User Research & Testing: Proficiency in planning and conducting various research methodologies, including user interviews, surveys, usability testing, and heuristic evaluations, and synthesizing findings into actionable insights.

• Prototyping & Wireframing: Skilled in using tools like Figma to create low-fidelity wireframes, high-fidelity prototypes, and interactive mockups.

• Figma Proficiency: Advanced mastery of Figma for design, prototyping, and collaboration, including proficiency in its advanced features and ecosystem.

• Stakeholder Management & Communication: Excellent verbal and written communication skills, with a proven ability to articulate design decisions clearly, present to senior leadership, and build consensus.

• Agile Methodologies: Familiarity with agile development processes and experience collaborating effectively within cross-functional agile teams.

• Responsive Design: Experience designing interfaces that adapt seamlessly across various devices and screen sizes.

Preferred Skills:

• Gamification Design: Demonstrated experience in incorporating game mechanics (progression, rewards, feedback loops) to enhance user engagement and adoption.

• AI-enabled Design Tools: Working knowledge or hands-on experience with AI tools that augment the design process (e.g., Figma Make, Loveables, Galileo AI, or specific Figma AI plugins).

• Design Systems: Experience in contributing to, maintaining, or building design systems and ensuring adherence to established interaction patterns.

• Workshop Facilitation: Proven ability to plan and facilitate productive ideation and co-creation workshops with diverse groups.

• Public-Sector Design Sensibilities: Understanding of design considerations relevant to public-sector applications, emphasizing clarity, inclusivity, and accessibility.

• Notion Proficiency: Familiarity with Notion for project documentation, knowledge management, or team collaboration.

📝 Enhancement Note: The requirement for 5+ years of experience, combined with the emphasis on end-to-end ownership and senior stakeholder engagement, places this role at a mid-to-senior level. The "Bonus" skill for gamification is highly valued, suggesting it could be a deciding factor for candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase at least 2-3 detailed case studies demonstrating ownership of projects from initial problem definition through to successful delivery and impact. Each case study should clearly articulate the problem, your role, the process undertaken, design decisions, and measurable outcomes.

• Process Optimization Focus: Highlight examples where your design interventions led to measurable improvements in user engagement, task completion rates, adoption, or other key performance indicators. Quantify impact wherever possible.

• System Implementation Standards: Include examples of how your designs were implemented in production systems, demonstrating your ability to collaborate with engineering and ensure design fidelity. Showcase responsive design examples.

• Visual Design & UI Craft: Present a strong collection of high-quality UI designs that reflect attention to detail, aesthetic sensibility, and a deep understanding of visual hierarchy, typography, and color theory.

Process Documentation:

• Workflow Design & Optimization: Detail your process for mapping user flows, creating wireframes, and developing interactive prototypes, explaining how you iterate based on user feedback and data.

• Research & Synthesis Methods: Clearly outline your approach to user research, usability testing, and data analysis, demonstrating how you translate findings into actionable design recommendations.

• Collaboration & Handoff: Illustrate your methods for collaborating with product managers and engineers, including your design handoff process and how you ensure design integrity during implementation.

📝 Enhancement Note: For a role emphasizing end-to-end ownership and senior stakeholder presentations, the portfolio must clearly demonstrate strategic thinking, problem-solving capabilities, and the ability to drive tangible business outcomes through design. Case studies should be comprehensive, detailing the "why" behind design decisions.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UX Designers in Singapore with 5+ years of experience, a competitive salary range is estimated between SGD 75,000 - SGD 120,000 per annum. This range accounts for the seniority of the role, the required skill set, and the cost of living in Singapore.

Benefits:

• Competitive base salary and potential for performance-based bonuses.

• Comprehensive health insurance coverage (medical, dental, vision).

• Generous paid time off (annual leave, sick leave, public holidays).

• Opportunities for professional development, including training, workshops, and conference attendance.

• Access to modern design tools and technologies, including AI-powered design assistants.

• Collaborative and innovative work environment within a growing technology firm.

• Potential for career advancement within the FPT Asia Pacific network.

Working Hours: Standard full-time working hours are typically around 40 hours per week. While the role is on-site, there may be some flexibility depending on project needs and team agreements, but the core expectation is consistent presence and availability during business hours.

📝 Enhancement Note: The salary estimate is based on aggregated data from reputable job boards and salary aggregators for similar roles in Singapore. The exact compensation will depend on the candidate's specific experience, qualifications, and interview performance. Benefits are standard for a company of this nature and location.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software Development, IT Services. FPT Asia Pacific, as part of FPT Software, operates within a global IT services landscape, often serving clients across various sectors including Government & Public Sector, Banking & Finance, and Manufacturing. This implies a need for adaptability and understanding diverse client needs.

Company Size: FPT Software is a large global organization with tens of thousands of employees worldwide. FPT Asia Pacific likely represents a significant regional hub. This scale suggests structured processes, potential for cross-regional collaboration, and clear career paths, but also requires individuals to be proactive in navigating a larger corporate environment.

Founded: FPT Corporation was founded in 1998. FPT Software was established in 2002. This long history indicates stability, established methodologies, and a proven track record in the IT industry.

Team Structure:

• The UX Designer will likely be part of a growing design team within FPT Asia Pacific, potentially integrated into project-specific cross-functional teams. The team structure may involve a mix of dedicated designers and designers embedded within client project teams.

• Reporting is likely to a Design Lead, Head of Design, or a Product Management lead, depending on the specific project or organizational setup within the region.

• Collaboration will be extensive with Product Managers, Engineers, QA testers, and potentially client stakeholders, requiring strong communication and interpersonal skills. Methodology:

• The company's emphasis on product-led and agile teams suggests a methodology centered around iterative development, continuous feedback, and data-driven decision-making.

• Design processes will likely involve Lean UX principles, Design Thinking, and a focus on rapid prototyping and user validation.

• The integration of AI tools points towards a forward-thinking approach to design execution and efficiency.

Company Website: https://fptsoftware.com/

📝 Enhancement Note: The company's global presence and diverse client base suggest that the UX Designer will encounter a variety of project types and industry challenges. Understanding the company's position as a service provider is key – designs may need to align with client branding and technical constraints, alongside user needs.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior UX Designer (G14 level designation implies a specific internal grading). It requires a high degree of autonomy, end-to-end project ownership, and the ability to influence design direction and present to senior leadership. The focus is on delivering high-quality design solutions and contributing to the evolution of design systems and processes.

Reporting Structure: The UX Designer will likely report to a Design Manager or a Product Lead within their assigned project or department. They will work closely with Product Managers and Engineering teams, forming a core part of agile squads.

Operations Impact: The UX Designer's impact is crucial for driving product adoption, user satisfaction, and ultimately, business success for FPT's clients. By translating user needs into intuitive and engaging interfaces, they directly influence how users interact with products, contributing to client retention, operational efficiency, and the achievement of project goals. The emphasis on gamification and driving adoption highlights a direct link to user engagement metrics and potentially revenue or efficiency gains for clients.

Growth Opportunities:

• Senior/Lead Designer Path: Progression to Senior UX Designer, Lead UX Designer, or Design Manager roles, involving greater responsibility for team leadership, strategic design direction, and client relationship management.

• Specialization: Opportunities to deepen expertise in specific areas such as user research, interaction design, gamification, or design systems.

• Cross-functional Leadership: Developing skills to lead design initiatives across multiple projects or product lines, influencing broader product strategy.

• Mentorship: Opportunities to mentor junior designers and contribute to the growth of the design community within FPT.

• Industry Exposure: Working on diverse projects across various industries provides broad exposure and continuous learning.

📝 Enhancement Note: The "G14" designation suggests a defined career ladder within FPT. The growth opportunities align with typical paths for experienced UX professionals, emphasizing both technical depth and leadership potential.

🌐 Work Environment

Office Type: The role is designated as "On-site," indicating a physical presence in the FPT Asia Pacific office in Singapore. This suggests a traditional office environment conducive to in-person collaboration.

Office Location(s): Singapore, Singapore. This implies working within a major business hub with access to talent, technology, and a dynamic professional ecosystem. Specific office address details would be provided upon further engagement.

Workspace Context:

• The office environment is expected to foster collaboration, with opportunities for spontaneous discussions, team meetings, and co-creation sessions with colleagues.

• Access to industry-standard design tools (Figma, Notion) and potentially cutting-edge AI design tools will be provided, supporting efficient and innovative work.

• The workspace will facilitate close interaction with Product Managers, Engineers, and other team members, enabling a fluid and integrated design and development process.

Work Schedule: The standard work schedule will likely align with typical business hours in Singapore (e.g., 9 AM to 6 PM, Monday to Friday), totaling approximately 40 hours per week. While on-site, there may be some flexibility for team-based arrangements, but core working hours and availability for collaboration are expected.

📝 Enhancement Note: The on-site requirement suggests that the company values in-person collaboration and team synergy. Candidates should be prepared for a structured office environment and be comfortable with direct interaction with colleagues and stakeholders.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess alignment with the role's requirements, focusing on experience, skills, and design quality.

• Portfolio Presentation & Discussion: A session where you present 1-2 key case studies from your portfolio, detailing your process, decision-making, and impact. Be prepared to discuss your approach to UX, UI, interaction design, research, and stakeholder management.

• Skills Assessment/Design Challenge: You may be given a small design exercise or asked to solve a hypothetical design problem related to the company's work, assessing your problem-solving skills, design thinking, and ability to apply gamification principles.

• Stakeholder/Team Interviews: Interviews with Product Managers, Engineers, and potentially senior leadership to assess your collaboration style, communication skills, and cultural fit.

• Final Interview: A concluding interview, possibly with a senior leader, to discuss career aspirations and overall fit within the organization.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best showcase your end-to-end design process, problem-solving abilities, visual design skills, and quantifiable impact. Prioritize projects demonstrating your ability to handle ambiguity and lead initiatives.

• Tell a Story: Structure your case studies like a narrative: problem, your role, process, solutions, challenges, and outcomes. Clearly articulate the "why" behind your design decisions.

• Quantify Impact: Wherever possible, include metrics and data that demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion time).

• Highlight UI & Interaction Craft: Ensure your portfolio visually communicates your strength in UI design and interaction patterns. Showcase high-fidelity mockups and interactive prototypes.

• Address Gamification: If you have gamification experience, clearly explain how you applied game mechanics and what the results were.

Challenge Preparation:

• Understand the Context: If a design challenge is given, ensure you fully understand the problem statement and any constraints. Ask clarifying questions.

• Outline Your Approach: Before diving into solutions, outline your thought process, research methods (even if hypothetical for a short exercise), and key design considerations.

• Focus on Process: Demonstrate your design thinking process, not just the final visual output. Explain your rationale.

• Consider Gamification: Think about how gamification principles could be applied to solve the challenge, balancing engagement with usability and clarity.

• Be Concise and Clear: Present your solutions and rationale clearly and concisely, respecting any time limits.

📝 Enhancement Note: The interview process emphasizes practical application of design skills, strategic thinking, and the ability to communicate effectively with diverse stakeholders. A strong, well-documented portfolio is critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, prototyping, and collaboration. Advanced proficiency is expected.

• Notion: Likely used for project documentation, knowledge management, and team collaboration. Familiarity is beneficial.

• Prototyping Tools: Figma's built-in prototyping capabilities are key, but experience with other tools may be transferable.

Analytics & Reporting:

• User Analytics Platforms: Experience with tools like Google Analytics, Mixpanel, Amplitude, or similar for understanding user behavior and tracking product adoption.

• Data Visualization Tools: Familiarity with tools that help present data and insights effectively, even if not directly used for creation (e.g., Tableau, Looker Studio).

CRM & Automation:

• While not directly a CRM role, understanding how user data flows from products into CRM systems (like Salesforce) or marketing automation platforms can be beneficial for context. Emerging Technologies:

• AI-enabled Design Tools: Specific mention of tools like Figma Make, Loveables, Galileo AI, or Figma AI plugins indicates an expectation to explore and integrate AI into the design workflow for enhanced speed and productivity.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The mention of AI tools suggests a forward-thinking approach and an expectation for candidates to be curious and adaptable to new technologies that can optimize the design process.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring that designs are intuitive, accessible, and valuable.

• Excellence in Craft: A dedication to high-quality visual design, UI polish, and meticulous interaction detailing.

• Collaboration & Teamwork: Valuing open communication, constructive feedback, and working effectively within cross-functional teams.

• Innovation & Adaptability: Embracing new technologies (like AI), methodologies, and creative problem-solving to deliver cutting-edge solutions.

• Data-Driven Decision Making: Utilizing user research, analytics, and feedback to inform design choices and measure impact.

• Efficiency & Productivity: Striving for streamlined processes and leveraging tools to maximize design output and speed.

Collaboration Style:

• Cross-functional Integration: Expect close collaboration with Product Managers and Engineers, working in agile sprints to ensure seamless design-to-development handoffs and iterative improvements.

• Workshop-Driven: A culture that encourages collaborative workshops for ideation, co-creation, and problem-solving, involving both internal teams and potentially clients.

• Feedback Culture: An environment where constructive feedback is regularly exchanged, fostering continuous learning and improvement in design quality and process.

• Knowledge Sharing: Encouraging the sharing of best practices, design patterns, and learnings across the team and the broader organization.

📝 Enhancement Note: The company culture appears to blend a strong focus on design quality and user empathy with a pragmatic, agile approach to product development. The emphasis on collaboration and embracing new tools like AI suggests a dynamic and evolving work environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Gamification with Public Sector Sensibilities: Integrating engaging game mechanics while maintaining clarity, accessibility, and a professional tone suitable for public-sector applications will be a key design challenge.

• Navigating Ambiguity: Thriving in an environment that requires building projects from inception with potentially evolving requirements, demanding strong problem-framing skills.

• Stakeholder Alignment: Effectively communicating and advocating for design decisions with diverse senior stakeholders who may have varying levels of design understanding.

• Rapid Iteration: Adapting to fast-paced development cycles and quickly iterating on designs based on feedback and data.

• AI Integration: Staying current with and effectively integrating rapidly evolving AI design tools into established workflows.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to hone expertise in interaction design, gamification strategies, and advanced UI craft.

• AI Design Exploration: Hands-on experience with cutting-edge AI design tools and methodologies, positioning the candidate at the forefront of design innovation.

• Cross-Industry Exposure: Working on diverse projects for clients in various sectors provides broad learning experiences and exposure to different business challenges.

• Leadership Development: Potential to grow into lead roles, mentor junior designers, and influence product strategy at a higher level.

• Formal Training: Access to company-sponsored training, workshops, and potentially certifications relevant to UX, UI, and design leadership.

📝 Enhancement Note: The challenges presented are specific to the unique aspects of this role, particularly the blend of gamification, public sector considerations, and AI integration. Growth opportunities are tied to both technical specialization and leadership progression.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital product you designed from scratch. What was your process, how did you handle ambiguity, and what was the outcome?" (Focus on end-to-end ownership, problem-framing, and impact.)

• "How do you approach integrating gamification into a user experience? Provide an example where you've successfully done this, detailing the mechanics used and their effect." (Assess understanding of gamification principles and application.)

• "Walk me through a time you had to present a design decision to senior leadership that faced pushback. How did you handle it, and what was the result?" (Evaluate stakeholder management, communication, and persuasive skills.)

• "How do you balance user needs with business objectives and technical constraints in your design process?" (Assess strategic thinking and pragmatism.) Company & Culture Questions:

• "What interests you about FPT Asia Pacific and this specific role, especially our focus on gamification and public-sector sensibilities?" (Gauge research and genuine interest.)

• "How do you approach collaboration within an agile team, particularly with engineers and product managers?" (Assess teamwork and communication style.)

• "How do you stay updated on the latest design trends, tools, and AI technologies?" (Evaluate continuous learning and adaptability.) Portfolio Presentation Strategy:

• Structure for Impact: For each case study, clearly define the problem, your specific role and contributions, the design process (research, ideation, iteration), key design decisions and rationale, and measurable outcomes.

• Visual Storytelling: Use high-fidelity mockups, interactive prototypes, and clear diagrams to illustrate your design solutions. Show, don't just tell.

• Quantify Achievements: Emphasize metrics and data that demonstrate the success of your designs. If exact numbers aren't available, discuss projected impact or qualitative user feedback.

• Address Gamification: Be ready to deep-dive into any gamification elements you've incorporated, explaining the strategic intent and user impact.

• Be Prepared for Questions: Anticipate questions about your design choices, alternative solutions considered, and how you handle feedback.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the entire design lifecycle, exceptional UI/UX craft, and the ability to articulate complex ideas clearly and persuasively, especially concerning gamification and stakeholder management.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link, ensuring all requested fields are completed accurately.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate end-to-end product design ownership, strong UI craft, and experience with user research and prototyping. Specifically, showcase any relevant gamification experience.

• Resume Optimization: Update your resume to clearly articulate your 5+ years of experience, emphasizing achievements in product-led or agile environments. Integrate keywords such as "UX Design," "UI Craft," "Gamification," "Figma," "Stakeholder Management," and "AI-enabled Design Tools."

• Interview Preparation: Practice presenting your portfolio case studies, focusing on clear storytelling, quantifiable results, and your design process. Be ready to discuss your approach to challenges like balancing gamification with user needs and presenting to senior leadership.

• Company Research: Familiarize yourself with FPT Asia Pacific's work, their approach to technology solutions, and any publicly available information on their design philosophy or company culture to demonstrate genuine interest and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.