Future of Work, Organisations Design Director
π Job Overview
Job Title: Future of Work, Organisational Design Director
Company: Smith+Nephew
Location: United Kingdom (Field), Andover, MA, WrocΕaw, Poland, United States
Job Type: Full-Time
Category: Operations Strategy & Design / Human Resources Operations
Date Posted: 2026-06-12T00:00:00
Experience Level: 10+ Years
Remote Status: Hybrid
π Role Summary
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Lead the strategic evolution of work, talent, and organizational models in an AI-enabled environment, directly impacting the company's ability to adapt and achieve business outcomes.
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Drive the vision, roadmap, and operational execution for the Digital Talent Win Room (DTWR), acting as a central hub for agile talent activation and cross-functional collaboration.
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Design and embed enterprise-wide organizational design frameworks that integrate human and AI roles, ensuring scalability, consistency, and future-readiness across the organization.
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Foster a data-driven approach to talent strategy, workforce planning, and organizational transformation, leveraging insights to inform critical business decisions and accelerate performance.
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Champion future-of-work practices, including AI augmentation, evolving employee experiences, and new work models, to enhance organizational agility and capability.
π Enhancement Note: This role is positioned at a senior, strategic level, focusing on the intersection of HR, Technology, and Business leadership. It requires a deep understanding of emerging workforce trends, particularly AI, and the ability to translate these into actionable organizational and talent strategies. The emphasis on "Future of Work" and "Organisational Design" suggests a strong focus on process innovation, structural optimization, and long-term capability building, aligning it closely with advanced GTM and operational strategy functions.
π Primary Responsibilities
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Establish and evolve the vision, roadmap, and value proposition for the Digital Talent Win Room (DTWR), ensuring alignment with overarching enterprise priorities and business objectives.
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Own the end-to-end delivery of digital talent outcomes, from demand identification through to deployment and integration within the organization.
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Lead and manage the cross-Center of Excellence (CoE) agile pod, including backlog prioritization, sprint execution, and maintaining a consistent delivery rhythm for DTWR initiatives.
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Embed a candidate-centric, design-led approach to developing and delivering talent solutions, optimizing the talent activation engine for speed and effectiveness.
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Define, track, and communicate key performance indicators (KPIs) for the DTWR, providing clear progress updates and demonstrating measurable business value to stakeholders.
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Act as a key integrator across Human Resources, Digital, and broader Business stakeholders, fostering strong partnerships and ensuring seamless collaboration.
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Contribute insights from DTWR operations and observations into the AI Realization Office (PMO) discussions, informing broader AI strategy and implementation.
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Partner across Talent Acquisition (TA), Strategic Workforce Planning (SWP), AI People Partners, and other CoEs to deliver integrated talent strategies that address macro trends like AI, automation, the gig economy, and skills-based models.
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Translate business priorities into clear "build, buy, borrow, bind, bot" talent plans, optimizing for speed, cost-effectiveness, and capability development.
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Design enterprise-wide organizational frameworks that explicitly integrate human and AI roles, ensuring scalable and consistent approaches to skills-based, AI-enabled workforce transformation.
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Define and implement future-of-work models, including hybrid work arrangements and AI-augmented roles, to enhance organizational agility, capability, and long-term performance.
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Embed product owner discipline within the DTWR, managing backlogs, sprints, and stakeholder reviews for continuous improvement and value realization.
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Establish robust governance structures, clarify decision rights, and define design standards for future-of-work initiatives and organizational design frameworks.
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Build capability across HR Business Partners (HRBPs) and business leaders through coaching, tools, and best practice sharing to ensure consistent application of new frameworks and models.
π Enhancement Note: The responsibilities highlight a blend of strategic leadership, agile operational execution, and deep functional expertise in talent and organizational design, particularly in the context of digital transformation and AI. The emphasis on leading a "Digital Talent Win Room" and managing an agile cross-CoE team points to a hands-on, execution-oriented role that requires strong project management and cross-functional collaboration skills, common in advanced operations roles.
π Skills & Qualifications
Education:
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Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a related field. A Master's degree or MBA is preferred. Experience:
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10+ years of progressive experience in Human Resources, Talent Management, Organizational Design, or a related strategic function, with a significant focus on digital transformation, AI, and future-of-work initiatives.
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Proven track record of leading large-scale organizational design and workforce transformation programs.
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Experience in developing and implementing talent strategies that leverage data analytics and workforce planning insights. Required Skills:
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Organisational Design & Workforce Architecture: Deep expertise in designing organizational structures, roles, spans, and layers, with a focus on integrating human and AI capabilities.
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Strategic Workforce Planning (SWP): Proficient in developing forward-looking workforce strategies, including skills taxonomy, talent segmentation, and future role identification.
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Digital Talent & AI/ML Landscapes: In-depth knowledge of digital, data, AI/ML talent requirements, and emerging trends in these fields.
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Agile Methodology & Product Ownership: Experience leading agile teams, managing backlogs, and operating with a product owner mindset for rapid, iterative delivery.
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Talent Analytics & Insight Generation: Ability to leverage data to generate actionable insights on talent pipelines, velocity, capability gaps, and program effectiveness.
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Stakeholder Management & Influencing: Demonstrated ability to build trust, influence, and drive alignment across senior leaders and diverse stakeholders in a matrixed environment.
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Transformation Programme Delivery: Proven experience in leading and delivering complex transformation programs, particularly those involving digital or AI adoption.
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Communication Impact: Excellent ability to translate complex workforce and organizational topics into clear, commercially grounded, executive-ready narratives.
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Collaboration & Partnership: Strong skills in working seamlessly across functions and teams to build trusted relationships and achieve enterprise outcomes.
Preferred Skills:
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Change Management Expertise: Experience in designing and implementing robust change management strategies to support organizational transformations.
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Talent Acquisition & Activation: Familiarity with modern talent acquisition strategies and building agile talent activation engines.
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Employee Experience Design: Understanding of how to design and enhance employee experiences in a rapidly evolving work environment.
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Cross-functional HR COE Partnership: Experience working effectively with Centers of Excellence (CoEs) such as Talent Acquisition, L&D, Compensation, and HRIS.
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Process Optimization: Demonstrated ability to analyze, design, and optimize business processes for efficiency and effectiveness.
π Enhancement Note: The qualifications emphasize deep subject matter expertise in modern HR and organizational strategy, with a strong bias towards digital transformation, AI, and agile operational delivery. The "10+ years" experience level suggests a need for seasoned professionals who can operate strategically while also driving execution.
π Process & Systems Portfolio Requirements
Portfolio Essentials:
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Case Studies in Organizational Design: Demonstrable examples of designing and implementing new organizational structures, frameworks, or models that led to measurable improvements in agility, efficiency, or capability.
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Workforce Transformation Initiatives: Documented projects showcasing successful transformation efforts, such as integrating new technologies (e.g., AI), implementing skills-based approaches, or redesigning roles.
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Agile Delivery Methodologies: Evidence of leading or significantly contributing to projects delivered using agile principles, including examples of backlog management, sprint reviews, and iterative improvements.
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Talent Strategy Development: Examples of developing comprehensive talent strategies that aligned with business objectives, addressing build, buy, borrow, bind, or bot approaches.
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Metrics and ROI Demonstration: Clear articulation of how the impact of talent and organizational initiatives was measured, including key performance indicators (KPIs) and return on investment (ROI) where applicable.
Process Documentation:
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Workflow Design & Optimization: Examples of analyzing existing workflows related to talent acquisition, workforce planning, or organizational change, and designing optimized or new processes.
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Implementation & Automation: Documentation of processes for implementing new organizational frameworks, talent models, or technology solutions, including any automation strategies employed.
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Measurement & Performance Analysis: Demonstrated ability to define metrics, establish reporting mechanisms, and analyze performance data for talent and organizational initiatives.
π Enhancement Note: For a role focused on organizational design and future of work, a portfolio should showcase strategic thinking, process innovation, and measurable outcomes. Candidates should be prepared to present detailed case studies that illustrate their ability to analyze complex problems, design effective solutions, lead execution, and quantify impact, particularly in the context of digital and AI transformation.
π΅ Compensation & Benefits
Salary Range:
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The anticipated base compensation range for this position is $136,000 - $194,125 USD annually.
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Note on Location Adjustment: While the provided salary is in USD, Smith+Nephew operates globally. For candidates based in the UK or Poland, compensation will be benchmarked against local market rates for similar senior roles, considering the cost of living and prevailing salary standards in those regions. For example, a comparable role in the UK might range from Β£90,000 - Β£130,000 GBP, and in Poland, from 400,000 - 600,000 PLN, subject to detailed local market analysis.
Benefits:
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Health & Wellness: Comprehensive Medical, Dental, and Vision Insurance, Health Savings Account (with employer contribution of $500+ annually), Employee Assistance Program (EAP), Parental Leave, Fertility and Adoption Assistance Program.
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Financial Growth: Competitive Bonus Program, 401(k) Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement.
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Work-Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day (8 hours annually), Medical Leave Programs.
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Perks: Discounts on fitness clubs, travel, and more.
Working Hours:
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Standard full-time working hours are typically 40 hours per week.
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The role offers a Hybrid Work Model, allowing for flexibility between working remotely and from the office. Specific days in the office will be determined by team and business needs, promoting a balance between focused work and collaborative engagement.
π Enhancement Note: The salary range provided is in USD. It's crucial to note that for international locations (UK, Poland), compensation will be adjusted based on local market rates and cost of living. The benefits package is extensive, covering health, financial, and work-life balance aspects, which are competitive for senior-level roles in global organizations.
π― Team & Company Context
π’ Company Culture
Industry: Medical Technology (MedTech). Smith+Nephew is a global medical technology business that claims to "take the limits off living" by designing and manufacturing advanced medical devices and solutions. This industry context implies a focus on innovation, quality, patient outcomes, and a highly regulated environment.
Company Size: Large Enterprise (Likely 10,000+ employees based on typical MedTech scale). This size indicates a complex, global structure with established processes and a significant impact on the industry.
Founded: 1856. A long history suggests stability, deep expertise, and a culture that has evolved over time, likely balancing tradition with modern innovation.
Team Structure:
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Cross-Functional DTWR Team: The role leads an agile, interim cross-Center of Excellence (CoE) team, comprising approximately five CoE leads such as a Scrum Master, AI People Partner, Recruiters, SWP Analyst, and Onboarding Specialist. This structure emphasizes collaboration and shared expertise.
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Reporting: The Director will likely report into a senior HR leader (e.g., CHRO, VP of Talent, VP of HR Transformation) or potentially a senior leader within a Digital/Technology organization, depending on the specific placement of this "Future of Work" function.
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Stakeholder Collaboration: Key partnerships will be with HR COEs, Digital/Technology leadership, and Business Unit leaders across the enterprise, requiring strong matrix management and influencing skills.
Methodology:
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Agile & Design-Led: The DTWR operates with an agile methodology, emphasizing iterative delivery, continuous feedback, and a design-led approach to talent solutions.
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Data-Driven: Decisions and strategies are informed by talent analytics, workforce planning insights, and performance metrics to ensure effectiveness and business impact.
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Human-AI Integration: A core focus is on integrating human and AI roles, designing organizational frameworks that optimize the synergy between people and technology.
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Process Optimization: Continuous improvement of talent activation engines, organizational design standards, and workforce transformation processes is a key driver.
Company Website: https://www.smith-nephew.com/
π Enhancement Note: The MedTech industry context is crucial. Operations and HR functions within this sector often have a strong emphasis on compliance, robust process documentation, and a strategic focus on innovation that directly impacts patient care and business growth. The company's long history suggests a blend of established practices and a drive for future-oriented adaptation.
π Career & Growth Analysis
Operations Career Level: Director level, signifying a senior leadership role responsible for strategy, execution, and team leadership within a critical functional area (Future of Work & Organizational Design). This role is pivotal in shaping the long-term operational and human capital strategy of the company.
Reporting Structure: The Director will likely report to a VP or C-suite executive within HR or a related strategic function. They will also manage a cross-functional team and collaborate extensively with other senior leaders across HR, Technology, and Business units. This position offers significant visibility and influence.
Operations Impact: This role has a direct impact on the company's ability to adapt to evolving market demands, leverage new technologies (especially AI), and optimize its human capital for sustained competitive advantage. Success in this role directly contributes to business agility, talent capability, and long-term performance outcomes.
Growth Opportunities:
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Leadership Expansion: Potential to expand the scope of the "Future of Work" function, potentially leading larger transformation initiatives or taking on broader strategic HR leadership roles.
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Specialization & Expertise: Deepen expertise in cutting-edge areas like AI in the workplace, organizational network analysis, and advanced workforce architecture, becoming a recognized thought leader within the company and industry.
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Cross-Functional Mobility: Opportunities to move into broader HR leadership roles, strategic planning, or even business unit leadership roles by leveraging the strategic and operational insights gained.
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Mentorship & Development: Access to senior leadership mentorship and development programs designed for Director-level talent, focusing on strategic leadership, complex change management, and executive communication.
π Enhancement Note: This Director-level role is a significant career step, offering the chance to shape strategy at an enterprise level. The growth opportunities are geared towards senior leadership development and becoming a key architect of the company's future operational and human capital landscape.
π Work Environment
Office Type: Hybrid Work Model. This indicates a blend of remote work and in-office presence, designed to balance flexibility with the need for in-person collaboration, team building, and focused work.
Office Location(s): The role is open to United Kingdom (Field), Andover, MA (USA), and WrocΕaw, Poland. This suggests a global operational footprint and the need for a candidate comfortable working across different regions and time zones.
Workspace Context:
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Collaborative Environment: The hybrid model and emphasis on cross-functional teams (DTWR) foster a collaborative atmosphere, requiring strong teamwork and communication skills.
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Technology & Tools: Expect access to modern collaboration tools, HRIS systems, workforce planning software, and potentially advanced analytics platforms to support the role's data-driven objectives.
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Operations Team Interaction: Regular interaction with diverse teams (HR COEs, Digital, Business Units) will be essential for driving initiatives and gaining buy-in. This requires adaptability and strong interpersonal skills.
Work Schedule:
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Standard 40-hour work week is expected, with flexibility offered through the hybrid model.
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Given the strategic and global nature of the role, occasional work outside standard hours may be required to accommodate global team meetings, critical project deadlines, or urgent strategic discussions.
π Enhancement Note: The hybrid nature and multi-region availability suggest a forward-thinking work environment that values flexibility and global collaboration. Candidates should be comfortable with remote communication and adept at managing their work across different locations and time zones.
π Application & Portfolio Review Process
Interview Process:
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Initial Screening: Likely conducted by an HR representative or recruiter to assess overall fit, experience, and alignment with basic requirements.
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Hiring Manager Interview: A deep dive into your experience with organizational design, future of work strategies, AI integration, and leadership capabilities. Expect behavioral questions focused on past achievements and problem-solving.
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Cross-Functional/Panel Interview: Interviews with key stakeholders from HR COEs, Digital/Technology, and Business units. This assesses your ability to collaborate, influence, and integrate solutions across different functions.
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Case Study Presentation/Workshop: A practical exercise or presentation where you'll be asked to address a strategic challenge related to organizational design, workforce transformation, or AI adoption. This is a critical opportunity to showcase your analytical and strategic thinking.
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Final Round/Executive Interview: Likely with a senior executive (e.g., CHRO, COO) to assess strategic vision, executive presence, and overall fit with the company's leadership team.
Portfolio Review Tips:
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Focus on Impact: Showcase projects where your contributions led to measurable outcomes (e.g., increased agility, cost savings, enhanced talent deployment speed, improved employee experience). Quantify wherever possible.
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Highlight Process Innovation: Detail how you analyzed existing processes and designed/implemented new ones, especially those involving new technologies or organizational structures.
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Demonstrate Human-AI Integration: If possible, include examples of how you've conceptualized or implemented strategies that blend human and AI capabilities within an organizational context.
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Structure for Clarity: Organize your portfolio by project or theme. For each piece, clearly state the problem, your approach, the solution, your role, and the results.
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Tailor to the Role: Emphasize examples relevant to organizational design, future of work trends, digital talent, and agile delivery, as these are core to the Director role.
Challenge Preparation:
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Anticipate Scenario-Based Questions: Be ready to discuss how you would approach common challenges like resistance to change, integrating AI into existing workflows, or designing hybrid work models effectively.
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Prepare for Strategic Frameworks: Review common organizational design frameworks, workforce planning models, and agile methodologies. Be prepared to discuss their application and limitations.
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Articulate Vision: Develop a clear, concise vision for the "Future of Work" at Smith+Nephew, drawing on your understanding of MedTech industry trends and the company's stated mission.
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Practice Executive Communication: Rehearse presenting complex ideas clearly and concisely, as if addressing a board or executive committee.
π Enhancement Note: The interview process is designed to thoroughly assess strategic thinking, leadership, collaboration, and practical problem-solving skills. A strong, well-curated portfolio and preparation for a case study or strategic presentation will be critical for success.
π Tools & Technology Stack
Primary Tools:
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Agile Project Management Tools: Jira, Asana, Trello (for managing DTWR backlog, sprints, and tasks).
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Collaboration Platforms: Microsoft Teams, Slack, Zoom (essential for hybrid work and cross-functional communication).
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HR Information Systems (HRIS): Workday, SAP SuccessFactors, Oracle HCM Cloud (for understanding core HR data and processes).
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Workforce Planning Software: Tools like Visier, Anaplan, or specialized modules within HRIS for strategic workforce planning and analytics.
Analytics & Reporting:
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Business Intelligence (BI) Tools: Tableau, Power BI, QlikView (for creating dashboards and analyzing workforce data).
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Data Analysis Tools: Excel (advanced functions), possibly Python or R for more complex data manipulation and analysis.
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Talent Analytics Platforms: Specialized platforms that offer insights into talent pipelines, employee performance, and organizational metrics.
CRM & Automation:
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CRM Systems: Salesforce, Microsoft Dynamics 365 (understanding how talent data interfaces with broader business systems).
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Workflow Automation Tools: Tools that can automate HR processes or integrate different systems, though the primary focus here is on organizational and talent process design rather than direct tool implementation.
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Integration Platforms: Understanding of how different HR and business systems connect (e.g., via APIs) to ensure data flow and process integrity.
π Enhancement Note: Proficiency with modern collaboration and agile project management tools is essential. While deep technical expertise in specific HRIS or BI tools may not be required, a strong understanding of their capabilities and how they support data-driven decision-making and process optimization is crucial.
π₯ Team Culture & Values
Operations Values:
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Innovation & Future Focus: A drive to explore and implement new ways of working, leveraging technology (especially AI) to enhance organizational capabilities and employee experiences.
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Collaboration & Partnership: Emphasis on working seamlessly across departments and with diverse teams to achieve shared enterprise goals. Building trusted relationships is key.
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Data-Driven Decision Making: A commitment to using analytics and insights to inform strategy, measure impact, and continuously improve processes.
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Agility & Adaptability: The ability to respond effectively to change, embrace new information, and continuously evolve approaches in a dynamic environment.
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Accountability & Delivery Discipline: Taking ownership for outcomes, driving execution with pace and rigor, and demonstrating strong ethical accountability.
Collaboration Style:
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Cross-Functional Integration: Actively seeks to break down silos and integrate efforts across HR, Technology, and Business units to deliver cohesive talent and organizational solutions.
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Design Thinking & User Centricity: Adopts a user-centric approach, focusing on the needs of employees and candidates when designing talent solutions and work models.
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Feedback-Rich Environment: Encourages open communication, constructive feedback, and continuous learning from team members and stakeholders.
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Agile Pod Dynamics: Fosters a high-performance, agile team culture within the DTWR, promoting transparency, shared ownership, and rapid iteration.
π Enhancement Note: The company culture values innovation, collaboration, and a data-driven approach, aligning well with the strategic and operational demands of this role. The emphasis on agility and partnership is critical for success in a complex, matrixed global organization.
β‘ Challenges & Growth Opportunities
Challenges:
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Navigating Complexity: Integrating future-of-work initiatives, AI augmentation, and new organizational designs within a large, established global MedTech company with existing structures and processes.
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Change Management: Driving adoption of new work models, AI tools, and organizational frameworks across diverse employee populations and leadership levels, overcoming potential resistance to change.
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Measuring ROI of Future of Work: Quantifying the tangible business impact and return on investment of initiatives focused on organizational design, AI integration, and evolving work models, which can be complex and long-term.
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Balancing Global Consistency with Local Needs: Developing enterprise-wide frameworks that are scalable and consistent, while also accommodating the specific needs and regulatory environments of different regions (US, UK, Poland).
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Keeping Pace with Technology: Continuously evaluating and integrating rapidly evolving AI and digital technologies into workforce strategies and organizational designs.
Learning & Development Opportunities:
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Executive Leadership Development: Access to programs focused on advanced strategic leadership, executive presence, and navigating complex organizational challenges at the highest levels.
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Industry Conferences & Thought Leadership: Opportunities to attend leading conferences on Future of Work, AI in HR, and Organizational Design, and to contribute as a thought leader.
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Mentorship from Senior Leaders: Guidance from experienced executives within Smith+Nephew on strategic decision-making, navigating corporate dynamics, and career progression.
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Specialized Training: Access to training on emerging AI technologies, advanced workforce analytics, and cutting-edge organizational design methodologies.
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Cross-Functional Exposure: Opportunities to gain deeper understanding of different business units and functions, broadening strategic perspective and potential career paths.
π Enhancement Note: This role presents significant challenges related to change management, strategic integration, and ROI measurement, common in large-scale transformation initiatives. However, these challenges also present substantial growth opportunities for seasoned professionals looking to make a strategic impact and advance their careers in leadership and specialized fields.
π‘ Interview Preparation
Strategy Questions:
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"How would you approach designing an organizational framework that effectively integrates AI-augmented roles with human employees within a MedTech context like Smith+Nephew?" (Focus on process, roles, governance, and ethical considerations).
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"Describe your strategy for building and leading a cross-functional 'Digital Talent Win Room' to accelerate talent activation for critical business priorities." (Emphasize agile methodology, stakeholder alignment, and KPI definition).
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"How do you measure the success and ROI of 'future of work' initiatives, particularly those involving organizational design and AI adoption?" (Prepare to discuss specific metrics, data sources, and qualitative assessments). Company & Culture Questions:
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"Based on your research, what do you see as the biggest 'future of work' opportunities and challenges for a company like Smith+Nephew in the MedTech industry?" (Demonstrate research into the industry and company's mission/values).
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"How would you foster a culture of agility and continuous learning within your team and across the organization to support these transformation efforts?" (Connect to company values like innovation and collaboration).
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"Describe a time you had to influence senior stakeholders to adopt a new organizational model or strategic approach. What was your process, and what were the results?" (Highlight influencing skills, data-driven arguments, and stakeholder management). Portfolio Presentation Strategy:
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The 'STAR' Method for Case Studies: For each project presented, structure your narrative using Situation, Task, Action, and Result. Clearly articulate your specific contributions.
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Visual Storytelling: Use clear, concise visuals (diagrams, charts, dashboards) to illustrate organizational structures, process flows, and key metrics. Avoid overly complex slides.
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Focus on 'Why' and 'How': For each initiative, explain the strategic 'why' behind it and the 'how' of your implementation, demonstrating both strategic thinking and operational execution.
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Address AI Integration: If you have relevant examples, clearly articulate how AI was factored into your organizational design or talent strategy.
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Q&A Readiness: Anticipate questions about your decision-making process, challenges faced, and alternative approaches you considered.
π Enhancement Note: Preparation should focus on demonstrating strategic foresight, strong execution capabilities in agile environments, and the ability to lead complex, cross-functional initiatives. Your ability to articulate a vision for the future of work and tailor it to the MedTech industry will be key.
π Application Steps
To apply for this operations position:
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Submit your application through the provided application link on the Smith+Nephew careers portal.
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Curate Your Portfolio: Select 2-3 key projects that best demonstrate your experience in organizational design, workforce transformation, AI integration, or leading agile talent initiatives. Prepare to discuss these in detail, focusing on measurable outcomes and process innovations.
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Tailor Your Resume: Ensure your resume highlights keywords and responsibilities directly relevant to this role, such as "Organizational Design," "Strategic Workforce Planning," "AI Augmentation," "Digital Talent Strategy," "Agile Methodology," and "Stakeholder Management." Quantify achievements wherever possible.
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Prepare for Strategic Scenarios: Practice articulating your vision for the future of work in the MedTech industry and how you would approach leading the Digital Talent Win Room. Be ready to discuss how you measure success and drive adoption in a global, hybrid environment.
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Research Smith+Nephew: Deeply understand the company's mission, values, products, and recent strategic initiatives, particularly in digital transformation and innovation. This will enable you to tailor your responses and demonstrate genuine interest and fit.
β οΈ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Requires deep expertise in digital, data, AI/ML talent landscapes, and organisational design. Candidates must demonstrate strong strategic thinking, influencing skills, and the ability to deliver complex transformation programs in a matrixed environment.