Founding Product Designer

📍 Job Overview

Job Title: Founding Product Designer

Company: Probook

Location: New York City, New York, United States

Job Type: Full-Time

Category: Product Design / GTM Operations Enablement

Date Posted: 2026-06-03

Experience Level: Mid-Senior Level (4-6 years)

Remote Status: On-site

🚀 Role Summary

• Spearhead the end-to-end UI/UX design strategy and execution for Probook's AI-powered dispatch platform, encompassing web, mobile, and Chrome extension interfaces.

• Define and establish Probook's comprehensive visual and interaction design language, setting the standard for quality and consistency across all product touchpoints.

• Collaborate intimately with founders and engineering teams to translate complex customer pain points and operational workflows into intuitive, production-ready frontend code.

• Leverage AI-assisted development tools as a core component of the design and development process, ensuring rapid iteration and efficient delivery of high-quality user experiences.

📝 Enhancement Note: While the title is "Product Designer," the responsibilities and emphasis on B2B SaaS, operational workflows, and direct contribution to frontend code strongly indicate a role that bridges product design with GTM operations enablement. This role is crucial for ensuring the user experience directly supports and optimizes the operational efficiency of home services businesses. The "Founding" aspect implies a significant opportunity to shape the product's foundational design direction and establish critical design systems.

📈 Primary Responsibilities

• Own the complete lifecycle of UI/UX design for Probook's suite of products, including the web platform, mobile application, and browser extension, ensuring a cohesive and exceptional user experience.

• Conduct deep dives into customer workflows and pain points through direct engagement, translating qualitative insights into actionable product and UX improvements that are delivered to production.

• Champion a discovery-driven design process, thoroughly exploring problem spaces and iterating on solutions based on a profound understanding of how home service operators function.

• Independently ship frontend code changes, taking ownership of design elements from concept through to deployment, rather than solely handing off specifications to engineers.

• Maintain a high-velocity iteration cycle, capable of rapid turnaround on design solutions without compromising the meticulous attention to detail required for enterprise-grade software.

• Serve as a daily thought partner to the founding team, contributing significantly to strategic product direction and key decision-making processes.

• Proactively identify and address potential UX challenges before they impact users, anticipating common trade-offs and designing robust solutions.

• Establish and meticulously maintain Probook's visual and interaction design language, ensuring brand consistency and a scalable design system.

• Utilize AI-assisted development tools (e.g., Claude Code, Cursor) as force multipliers to accelerate prototyping, iteration, and code generation.

📝 Enhancement Note: The responsibilities highlight a unique blend of traditional product design and hands-on frontend development, a common trait in early-stage startups where designers are expected to be more integrated into the engineering process. The emphasis on "shipping frontend code" and using "AI-assisted tools" is a critical differentiator for this role.

🎓 Skills & Qualifications

Education:

• While no specific degree is listed, a strong portfolio demonstrating design thinking, user-centered design principles, and practical application in a professional setting is paramount. For operations-focused roles, a background in Human-Computer Interaction (HCI), Design, or a related field is often beneficial, though practical experience and demonstrable skills are prioritized. Experience:

• 4–6 years of dedicated product design experience, with a preference for at least two significant tenures (2+ years each) within startup environments.

• Proven track record in B2B SaaS product design, showcasing an understanding of the unique challenges and requirements of designing for enterprise and operations-focused users. Required Skills:

• UI/UX Design: Expertise in crafting intuitive and efficient user interfaces and experiences for complex B2B applications.

• Frontend Development Proficiency: Demonstrated ability to independently ship frontend code, including HTML, CSS, and JavaScript (or relevant framework