Senior Product Designer - Agentic AI Solutions

Lucidya
Full-time

📍 Job Overview

Job Title: Senior Product Designer - Agentic AI Solutions

Company: Lucidya

Location: Qatar

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: June 04, 2026

Experience Level: Mid-Senior Level (5+ years)

Remote Status: Fully Remote

🚀 Role Summary

  • Lead the end-to-end user experience design for cutting-edge Agentic AI solutions, focusing on building trust and transparency in autonomous systems.

  • Translate complex AI functionalities and enterprise workflows into intuitive, user-friendly interfaces and seamless interactions.

  • Develop and maintain scalable design systems, reusable patterns, and interaction models to ensure product consistency and efficiency across multiple features and use cases.

  • Drive product adoption by designing effective onboarding, education, and feedback loops that empower users to confidently leverage AI capabilities.

  • Champion an Arabic-first design approach, ensuring Right-to-Left (RTL) layouts, localized content, and cultural nuances are seamlessly integrated into the user experience.

📝 Enhancement Note: This role is specifically tailored for a product designer with a strong emphasis on the intersection of AI and user experience, particularly within enterprise B2B SaaS. The "Agentic AI Solutions" aspect highlights the need for designers who can tackle novel UX challenges related to AI autonomy, control, and trust. The Arabic-first requirement is a significant differentiator, demanding cultural and linguistic sensitivity in design.

📈 Primary Responsibilities

  • Own the complete user experience design lifecycle for Agentic AI initiatives, from concept and research to detailed design and implementation support.

  • Design interaction models that clearly communicate AI actions, reasoning, confidence levels, and provide appropriate opportunities for user intervention or oversight.

  • Simplify complex AI concepts and autonomous workflows into easily understandable and navigable user journeys.

  • Contribute to the enhancement of the overall product quality through thoughtful information architecture, visual design, and interaction details, ensuring an enterprise-grade feel.

  • Create user-centered designs informed by qualitative and quantitative user research, usability testing, and data analysis to validate solutions and iterate effectively.

  • Collaborate closely with Product Managers, Engineers, and other stakeholders to align design vision with business objectives and technical feasibility.

  • Develop and advocate for design best practices, contributing to design critiques, mentoring junior designers, and fostering a culture of continuous improvement within the design team.

  • Design for seamless user experiences in both Arabic (RTL) and English (LTR) environments, ensuring a consistent and inclusive user journey.

  • Contribute to the evolution of the design system, creating reusable components, patterns, and guidelines that scale across the platform.

📝 Enhancement Note: The responsibilities emphasize a strategic and hands-on approach to designing for AI, focusing on user trust and understanding. The requirement to design for Arabic-first users is a critical component that extends beyond simple localization to fundamental UX considerations for RTL environments.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio showcasing relevant design experience and problem-solving skills is paramount. A background in HCI, Design, Computer Science, or a related field is often beneficial.

Experience: 5+ years of professional experience in designing B2B SaaS or enterprise software products.

Required Skills:

  • Proven expertise in Product Design, with a strong emphasis on UX and Interaction Design for complex software.

  • Demonstrated ability to conduct and leverage user research and usability testing to inform design decisions and validate solutions.

  • Advanced proficiency in Figma, including the creation and management of component systems, complex prototyping, and applying scalable design practices.

  • Strong visual design craft, with a keen eye for hierarchy, typography, spacing, and overall aesthetic polish.

  • Experience in developing and maintaining design systems and component libraries.

  • Excellent communication and collaboration skills, with the ability to articulate design rationale to technical and non-technical audiences.

  • Comfort operating effectively in ambiguous environments, capable of bringing structure and momentum to loosely defined challenges.

  • Experience designing for enterprise B2B SaaS or complex software products. Preferred Skills:

  • Prior experience designing products specifically for AI, autonomous systems, copilots, or agents.

  • Experience designing interfaces that effectively communicate AI confidence, reasoning, and uncertainty.

  • Familiarity with Right-to-Left (RTL) language environments and Arabic-first product design principles.

  • Experience with platform-scale design thinking and contributing to design systems at a foundational level.

  • Knowledge of responsible AI principles, explainability, or AI ethics.

  • Experience within SaaS businesses serving enterprise customers, particularly in the Middle East region.

📝 Enhancement Note: The requirements highlight a blend of core UX/UI skills and specialized knowledge in AI and RTL design. The emphasis on a portfolio demonstrating "product thinking" over just aesthetics suggests the company values designers who can solve strategic problems.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive portfolio showcasing end-to-end product design projects, with a clear emphasis on problem definition, design process, and quantifiable outcomes.

  • Case studies that detail how you approached complex challenges, evaluated design trade-offs, and delivered tangible results.

  • Examples of user research and usability testing methodologies applied, along with insights derived and how they influenced design decisions.

  • Demonstrations of interaction design for complex workflows, edge cases, and system states.

  • Visual design examples that highlight craft, consistency, and attention to detail.

  • Evidence of experience with component-based design, ideally showcasing work with design systems in Figma. Process Documentation:

  • Case studies should clearly articulate the design process, including:

    • Problem identification and user needs analysis.
    • Ideation and concept development.
    • Prototyping and user testing phases.
    • Iteration based on feedback and data.
    • Final design solutions and their impact.
  • Clearly outline how you incorporate user feedback and research findings into the design lifecycle.

  • Showcase your ability to work with and contribute to design systems and scalable design practices.

📝 Enhancement Note: The portfolio requirements are heavily focused on demonstrating a robust design process and the ability to deliver tangible value through design. Specific emphasis on AI-related challenges and RTL design within case studies would significantly strengthen an application.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers with 5+ years of experience in the tech sector, and considering the specific demands of AI and RTL design, a competitive salary range for this remote position in Qatar (or for remote workers based in Qatar) would typically fall between QAR 25,000 to QAR 40,000 per month. This estimate accounts for the specialized skills and the seniority of the role, with the exact figure depending on the candidate's specific experience, qualifications, and the company's compensation philosophy.

Benefits:

  • Competitive salary and potential for performance-based bonuses.

  • Comprehensive health insurance coverage.

  • Opportunities for professional development, including training, conferences, and workshops.

  • Generous paid time off and holidays.

  • Flexible remote work environment.

  • Opportunity to work with cutting-edge AI technology and shape the future of CX intelligence.

  • Collaborative and design-centric company culture.

Working Hours: The standard working hours are likely to be around 40 hours per week, aligning with typical full-time employment. However, as a remote role, there may be flexibility in scheduling to accommodate different time zones and personal needs, provided deliverables are met and collaboration with the team remains effective.

📝 Enhancement Note: Salary is estimated based on industry standards for a Senior Product Designer in the tech sector, adjusted for the specified location (Qatar) and the specialized nature of AI and RTL design. Benefits are inferred based on typical offerings for full-time remote roles in established tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Customer Experience (CX) Intelligence, Artificial Intelligence (AI), Software-as-a-Service (SaaS). Lucidya operates at the forefront of AI-native CX platforms, aiming to autonomously manage customer lifecycles.

Company Size: While not explicitly stated, the mention of "leading organizations across banking, insurance, healthcare, hospitality, and the public sector" suggests a growing company with a significant market presence, likely in the mid-size to large enterprise bracket (e.g., 50-250+ employees). This size offers a balance of established processes and opportunities for individual impact.

Founded: Founded in an unspecified year, but the company's focus on "proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations" and its current phase of "Agentic AI" development indicate a company with a strong R&D foundation and a forward-looking vision.

Team Structure:

  • The design team likely consists of a mix of senior and potentially mid-level designers, working closely with Product Managers and Engineering teams.

  • Designers are expected to have significant autonomy and influence, operating as strategic partners rather than just execution resources.

  • Cross-functional collaboration is key, with designers working daily with product and engineering to bring AI solutions to life.

  • The team values continuous learning, constructive feedback, and a shared commitment to solving customer problems. Methodology:

  • Data-driven decision-making, utilizing user research, usability testing, and analytics to inform design.

  • Agile development methodologies, allowing for iterative design and development cycles.

  • Emphasis on building scalable design systems and reusable patterns for efficiency and consistency.

  • A "customer-first" approach, ensuring that user needs and pain points are at the center of all design efforts.

  • A focus on building "trustworthy" AI experiences, which requires careful consideration of AI's capabilities, limitations, and user perception.

Company Website: https://lucidya.com/

📝 Enhancement Note: The company culture appears to be innovation-driven, with a strong emphasis on design's strategic role, especially in the complex domain of AI. The Arabic-first context is a key cultural element that influences product development and user interaction.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at the Senior Product Designer level. It signifies a designer who can independently manage significant product areas, influence strategy, and mentor others. The focus on "Agentic AI" and "designing experiences that make AI feel trustworthy" points towards a specialized and high-impact design track within the company.

Reporting Structure: The Senior Product Designer will likely report to a Head of Design, Design Lead, or potentially a Product Lead, depending on the company's organizational structure. They will work closely with product management and engineering to deliver on product roadmaps.

Operations Impact: The Senior Product Designer's work will have a direct and significant impact on:

  • Product Adoption: Designing intuitive AI interfaces that encourage users to adopt and effectively utilize new autonomous features.

  • Customer Trust: Building confidence in AI capabilities through transparent and understandable design, crucial for enterprise adoption.

  • Customer Value Realization: Enabling customers to achieve measurable improvements in satisfaction, retention, and lifetime value by leveraging AI effectively.

  • Design Culture: Elevating the overall quality and strategic impact of design within the organization.

Growth Opportunities:

  • Specialization: Deepen expertise in AI UX, autonomous systems design, and Arabic-first/RTL design.

  • Leadership: Potential to grow into a Lead Product Designer role, managing a team or a larger product domain.

  • Strategic Influence: Take on more complex product challenges and have a greater say in product strategy and roadmap.

  • Cross-functional Expertise: Develop a strong understanding of AI technology, customer experience intelligence, and enterprise software development.

  • Mentorship: Opportunity to mentor junior designers and contribute to the growth of the design team.

📝 Enhancement Note: This role offers a unique opportunity to pioneer design for advanced AI in enterprise settings, with a specific focus on trust and Arabic-speaking markets, providing a distinct career growth path.

🌐 Work Environment

Office Type: This is a fully remote position, allowing employees to work from their preferred location. Given the company's headquarters or primary operational base is likely in Qatar (based on location requirements), there might be an option for occasional in-person collaboration or team meetups if geographically feasible for the employee.

Office Location(s): The primary requirement is for the candidate to be located in Qatar, or at least able to work within the Qatar time zone (Asia/Qatar). This suggests a focus on local talent or individuals willing to align with the regional operational hours.

Workspace Context:

  • Collaborative Environment: While remote, the company emphasizes collaboration through virtual tools (Figma, communication platforms). Expect regular virtual meetings, design critiques, and cross-functional syncs.

  • Tools & Technology: Access to industry-standard design tools like Figma, along with project management and communication software essential for remote teamwork. The company's focus on AI implies potential exposure to AI development tools or platforms.

  • Team Interaction: Regular interaction with Product Managers, Engineers, and other designers through video calls, chat, and collaborative design sessions.

Work Schedule: The role is full-time, with approximately 40 hours per week. While remote, maintaining consistent availability during core working hours (likely aligned with Qatar time) is important for team collaboration and responsiveness. Flexibility may be provided, but a commitment to project deadlines and team availability is expected.

📝 Enhancement Note: The remote nature combined with a specific location requirement (Qatar) indicates a need for candidates who can integrate into a regional operational framework while enjoying the benefits of remote work.

📄 Application & Portfolio Review Process

Interview Process:

  • 1. Introductory Conversation: An initial screening call, likely with an HR representative or recruiter, to assess basic qualifications, interest, and cultural fit.

  • 2. Hiring Manager Interview: A deeper dive with the hiring manager (likely a design leader) to discuss experience, design philosophy, and suitability for the role and team.

  • 3. Practical Design Exercise - Case Study: A take-home or live design challenge focused on solving a problem relevant to Agentic AI UX, Arabic-first design, or trust in AI. This will be followed by a discussion of the candidate's approach, reasoning, and outcomes.

  • 4. Final Conversations: Meetings with other key stakeholders, potentially including senior leadership, product managers, and engineering leads, to assess broader fit and alignment.

  • 5. Culture Fit / Offer Stage: Final discussions to confirm cultural alignment and extend an offer.

Portfolio Review Tips:

  • Highlight AI & Trust: Specifically showcase projects where you've designed for AI, autonomy, or focused on building user trust and understanding.

  • Emphasize Process: Clearly articulate your design process, including user research, ideation, iteration, and how you evaluated trade-offs.

  • Showcase RTL/Arabic: If applicable, include examples of Arabic-first or RTL design work, explaining the specific considerations and challenges.

  • Quantify Impact: Whenever possible, present metrics or outcomes that demonstrate the impact of your design solutions (e.g., improved conversion, reduced error rates, increased user satisfaction).

  • Figma Proficiency: Be prepared to discuss your Figma workflow, component systems, and prototyping techniques.

  • Storytelling: Frame your case studies as compelling narratives that explain the problem, your solution, and the results achieved.

Challenge Preparation:

  • Research Agentic AI: Understand current trends, challenges, and best practices in designing for autonomous AI systems, explainability, and user control.

  • Consider Arabic UX: Familiarize yourself with common challenges and best practices for RTL design, localization, and cultural nuances in user interfaces.

  • Focus on Transparency & Trust: Think about how to visually and interactively communicate AI's decision-making process, confidence levels, and potential for error.

  • Prepare to Discuss Trade-offs: Be ready to discuss the compromises you made in your design exercise and why.

  • Articulate Reasoning: Clearly explain the "why" behind your design decisions, linking them back to user needs and business goals.

📝 Enhancement Note: The interview process includes a practical design exercise, emphasizing the company's focus on tangible design skills and problem-solving abilities. Candidates should prepare to demonstrate expertise in AI UX and RTL design.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: The core tool for UI design, prototyping, and collaboration. Advanced proficiency is required, including component systems and scalable design practices.

  • Prototyping Tools: Figma's built-in prototyping capabilities, or potentially others, for creating interactive user flows and testing concepts.

  • User Research Platforms: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, Lookback).

Analytics & Reporting:

  • Analytics Tools: Familiarity with web analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure design impact.

  • Data Visualization Tools: Potentially tools like Tableau or Power BI, or internal dashboards, to analyze user data and present findings.

CRM & Automation:

  • While not directly a designer's primary toolset, understanding how designs integrate with CRM systems (e.g., Salesforce) and automation workflows within B2B SaaS products is beneficial for context.

📝 Enhancement Note: Figma is highlighted as a primary tool, underscoring the need for expertise in modern, collaborative design platforms and component-based design.

👥 Team Culture & Values

Operations Values:

  • Customer-Centricity: A deep commitment to understanding and solving customer problems, ensuring that design efforts directly address user needs and deliver value.

  • Innovation & Curiosity: A drive to explore new technologies, particularly in AI, and a continuous learning mindset to stay ahead of industry trends.

  • Collaboration & Transparency: Open communication, constructive feedback, and a willingness to share knowledge and ideas across teams.

  • Impact-Driven: Focusing on delivering measurable business outcomes and product improvements, rather than just producing design assets.

  • Design Excellence: A dedication to high-quality craft, attention to detail, and creating intuitive, trustworthy, and polished user experiences.

Collaboration Style:

  • Cross-functional Integration: Designers are integral members of product teams, working hand-in-hand with PMs and Engineers throughout the development lifecycle.

  • Iterative Design Process: Embracing feedback loops, design critiques, and continuous iteration to refine solutions.

  • Knowledge Sharing: Actively participating in design reviews, sharing insights, and contributing to the collective knowledge base of the team.

  • Empowerment & Ownership: Designers are encouraged to take ownership of their work, drive initiatives, and contribute to strategic decisions.

📝 Enhancement Note: The culture emphasizes a proactive, collaborative, and impact-oriented approach to design, particularly in the complex and evolving field of AI.

⚡ Challenges & Growth Opportunities

Challenges:

  • Designing for AI Trust: The primary challenge is creating user interfaces that foster trust and understanding in autonomous AI systems, where users may be hesitant to delegate control. This involves balancing AI autonomy with user oversight and transparency.

  • Communicating AI Complexity: Simplifying intricate AI functionalities, reasoning, and potential uncertainties into easily digestible and actionable user experiences.

  • Arabic-First Design: Ensuring that RTL layouts, localization, and cultural nuances are deeply integrated into the design process from the outset, rather than being an afterthought.

  • Balancing Autonomy and Control: Defining clear boundaries and interaction models for when AI should act independently versus when it should seek user approval.

  • Rapidly Evolving AI Landscape: Keeping pace with the fast-changing field of AI and its implications for UX design.

Learning & Development Opportunities:

  • AI UX Specialization: Gain deep expertise in designing for AI-powered products, agentic systems, and human-AI collaboration.

  • RTL & Arabic Design Expertise: Become a go-to expert for Arabic-first and RTL design within the company and potentially the broader industry.

  • Strategic Product Influence: Contribute to product strategy and roadmap development, influencing the direction of innovative AI solutions.

  • Mentorship and Leadership: Develop leadership skills through mentoring junior designers and potentially leading design initiatives.

  • Industry Exposure: Work with cutting-edge technology and contribute to products used by major enterprises, gaining valuable industry experience.

📝 Enhancement Note: The challenges presented are highly specific to the role's focus on AI and internationalization, offering significant opportunities for specialized skill development.

💡 Interview Preparation

Strategy Questions:

  • "How would you approach designing an interface for an AI agent that can autonomously take actions on behalf of a user? What are the key considerations for building user trust and ensuring transparency?"

  • "Describe your process for designing for an Arabic-first market, considering RTL layouts, cultural nuances, and localization. How would you ensure these aspects are integrated seamlessly into a B2B SaaS product?"

  • "Imagine an AI system makes a decision that has negative consequences. How would you design the user experience to handle such a situation gracefully, ensuring the user understands what happened and feels confident using the system again?"

  • "How do you balance giving AI agents autonomy with ensuring the user remains in control and can intervene when necessary?"

  • "When designing for complex enterprise workflows, how do you ensure the design reduces cognitive load for the user rather than simply shifting it?" Company & Culture Questions:

  • "What interests you about Lucidya's mission and its focus on Agentic AI?"

  • "How do you approach collaboration with product managers and engineers, especially in a remote setting?"

  • "Describe a situation where you had to advocate for a design decision that was not initially popular. How did you approach it?"

  • "How do you stay updated on the latest trends in AI, UX design, and product development?"

  • "What are your expectations regarding design autonomy and influence within a company?" Portfolio Presentation Strategy:

  • Structure Your Narrative: For each case study, clearly outline the problem, your role, the constraints, your process, the solution, and the outcomes.

  • Highlight AI/RTL Specifics: If you have relevant AI or RTL design examples, make them prominent. Explicitly discuss the unique challenges and solutions in these areas.

  • Show, Don't Just Tell: Use mockups, prototypes, and user flow diagrams to illustrate your design thinking.

  • Quantify Impact: Present data, metrics, or qualitative feedback that demonstrates the success of your designs.

  • Explain Your "Why": Be prepared to articulate the rationale behind every design decision you made.

  • Be Ready for Questions: Anticipate questions about your process, trade-offs, and how you would handle hypothetical scenarios.

📝 Enhancement Note: Interview questions will likely probe the candidate's ability to tackle novel UX challenges in AI and international markets, emphasizing strategic thinking and practical application.

📌 Application Steps

To apply for this Senior Product Designer position:

  • Submit your application through the provided link on Workable.

  • Curate Your Portfolio: Carefully select 2-3 of your strongest product design case studies that best showcase your experience with B2B SaaS, complex workflows, and ideally, AI or RTL design. Ensure each case study clearly outlines the problem, your process, your role, the solution, and the impact.

  • Tailor Your Resume: Highlight your 5+ years of experience in B2B SaaS/enterprise design. Use keywords from the job description such as "Agentic AI," "Figma," "UX Design," "Interaction Design," "RTL," and "User Research." Quantify your achievements where possible.

  • Prepare Your Portfolio Presentation: Practice walking through your portfolio case studies, focusing on your problem-solving approach, design decisions, and the outcomes achieved. Be ready to discuss your Figma proficiency and any experience with design systems.

  • Research Lucidya: Understand Lucidya's mission, product, and the CX intelligence industry. Familiarize yourself with the challenges of designing for AI and Arabic-first markets. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Requires over 5 years of experience in B2B SaaS or enterprise software design with a strong portfolio demonstrating product thinking and visual craft. Proficiency in Figma and experience with user research and usability testing are essential.