Flooring Design Consultant - Mobile Showroom (1766)

📍 Job Overview

Job Title: Flooring Design Consultant - Mobile Showroom

Company: Rite Rug

Location: Sharonville, Ohio, United States

Job Type: OTHER

Category: Sales / Retail Operations

Date Posted: 2026-08-10

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on driving sales and customer satisfaction within a unique mobile showroom environment, requiring a blend of sales acumen and design consultation.

• Key responsibilities include managing the end-to-end sales cycle, from initial customer contact and needs assessment to measurement, product selection, and post-installation follow-up, emphasizing a consultative sales approach.

• Success in this position hinges on building and maintaining strong customer relationships, particularly with retail clients, B2B partners, and real estate professionals, fostering repeat business and referrals.

• The position demands proficiency in utilizing company-provided computer systems for order processing, payment management, and customer relationship tracking, with a strong emphasis on learning and adapting to new technologies.

📝 Enhancement Note: While the job title is "Flooring Design Consultant," the core responsibilities and required skills indicate a strong sales and customer relationship management focus within a retail operations context. The "Mobile Showroom" aspect suggests a dynamic, field-based sales role rather than a traditional in-store or office-based position. The "OTHER" employment type is noted but likely refers to a specific internal categorization, with the role functioning as a full-time sales position.

📈 Primary Responsibilities

• Customer Relationship Management: Develop and nurture positive, long-term relationships with a diverse clientele, including retail customers, B2B clients, and real estate agents, to drive repeat business and referrals.

• Sales Process Execution: Conduct comprehensive sales activities, from initial customer needs assessment and product matching to closing sales and processing payments, ensuring adherence to Rite Rug's established procedures.

• Product Consultation & Selection: Leverage deep knowledge of Rite Rug's flooring product lines to expertly guide customers in selecting the most suitable materials based on their design preferences, functional requirements, and budget.

• On-Site Measurement & Assessment: Accurately measure installation spaces for flooring projects, ensuring precise material estimates and facilitating a smooth transition to the installation phase.

• Post-Sale Follow-Up: Proactively follow up with customers post-installation to ensure complete satisfaction, address any concerns, and reinforce positive customer experiences, thereby enhancing brand loyalty.

• Promotional Activities: Actively promote and sell all Rite Rug flooring products and associated services, driving revenue growth and market penetration.

• Market Engagement: Engage with outside retail customers, B2B sales opportunities, and local area realtors to expand the company's customer base and market reach.

• Continuous Learning: Maintain an up-to-date and thorough understanding of all flooring products, industry trends, and sales techniques to enhance consultative capabilities.

• Administrative Duties: Perform other assigned duties that support the overall operational efficiency and sales objectives of the mobile showroom team.

📝 Enhancement Note: The responsibilities have been structured to emphasize the consultative sales aspect and the full lifecycle of customer engagement, from initial contact to post-installation satisfaction. The inclusion of B2B and realtor outreach highlights a multi-faceted sales strategy.

🎓 Skills & Qualifications

Education:

• A minimum of a High School Diploma or equivalent is required, providing a foundational understanding of basic business operations and communication. Experience:

• While flooring experience is preferred, Rite Rug is open to training candidates with strong sales aptitude and a passion for design, suggesting an emphasis on transferable skills and a willingness to learn.

• The role is categorized as entry-level, indicating that candidates with 0-2 years of relevant experience are encouraged to apply, with a focus on potential and trainability. Required Skills:

• Sales Acumen: Proven ability to drive sales, understand customer needs, and close deals effectively in a client-facing environment.

• Customer Relationship Management (CRM) Fundamentals: Aptitude for building and maintaining positive customer interactions, fostering loyalty, and managing client follow-ups.

• Communication Proficiency: Excellent oral and written communication skills are essential for engaging with diverse customers, explaining product features, and resolving issues.

• Problem-Solving Capabilities: Ability to independently identify and resolve customer issues, project challenges, and logistical hurdles with a proactive approach.

• Adaptability & Learning Agility: Eagerness to learn new product lines, sales techniques, and computer systems, demonstrating a commitment to continuous professional development.

• Organizational Skills: Demonstrated ability to multi-task, prioritize duties effectively, and manage time efficiently in a dynamic sales environment.

• Valid Driver's License: A valid driver's license is mandatory for operating a company vehicle and fulfilling the mobile showroom operational requirements.

• Computer System Familiarity: Comfort and willingness to learn and utilize computer systems for sales tracking, order management, and customer communication.

Preferred Skills:

• Flooring Industry Experience: Prior experience within the flooring industry, including knowledge of product types, installation processes, and design trends.

• Measurement Software Proficiency: Experience with specialized flooring measurement software such as Measure Square or RFMS Measure, which can streamline the quoting and ordering process.

• B2B Sales Experience: Demonstrated success in business-to-business sales environments, understanding the nuances of corporate client engagement.

• Design Sensibility: A natural inclination towards interior design and an eye for aesthetics, enabling effective guidance on product selection.

📝 Enhancement Note: The "Required Qualifications" have been rephrased to emphasize core competencies and transferable skills, aligning with an entry-level role that values learnability and a strong work ethic. Preferred skills highlight areas where candidates can gain a competitive advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Process Documentation: Showcase examples of how you've managed a sales pipeline, from lead generation to closing, with a focus on consultative selling methodologies.

• Customer Interaction Examples: Provide anonymized examples or case studies demonstrating your ability to understand customer needs, recommend solutions, and ensure satisfaction.

• Measurement & Quoting Workflow: If possible, illustrate your approach to taking accurate measurements and translating them into material quotes, highlighting attention to detail.

• Problem Resolution Case Studies: Include brief narratives of how you've effectively resolved customer issues or overcome sales challenges, demonstrating your problem-solving skills.

Process Documentation:

• Sales Cycle Mapping: Candidates may be asked to outline their understanding of a typical sales cycle for flooring products, from initial inquiry to project completion, emphasizing key touchpoints.

• Customer Needs Assessment Framework: Be prepared to describe a structured approach to uncovering customer requirements and matching them with appropriate product offerings.

• Post-Sale Follow-Up Protocols: Demonstrate an understanding of effective strategies for ensuring customer satisfaction after a sale, including follow-up procedures and feedback mechanisms.

📝 Enhancement Note: Since this is an entry-level role with training provided, formal portfolio requirements are likely minimal. The focus is on demonstrating foundational sales skills and a structured approach to customer interaction. The emphasis is on what could be included to showcase potential, rather than strict mandatory requirements.

💵 Compensation & Benefits

Salary Range: $50,000 - $175,000 Base+Commission/year

Benefits:

• Comprehensive Health Coverage: Includes medical, dental, and vision insurance to support employee well-being.

• Retirement Savings Plan: Opportunity to contribute to a retirement plan, such as a 401(k), with potential company matching to support long-term financial security.

• Paid Time Off (PTO): Includes vacation, sick leave, and holidays to ensure a healthy work-life balance.

• Employee Discounts: Potential for discounts on flooring products and services for personal use.

• Training and Development: Access to paid training programs to develop flooring product knowledge and sales skills.

• Company Vehicle: A company vehicle will be provided to operate the mobile showroom, covering transportation needs for the role.

Working Hours:

• While specific hours are not detailed, roles involving mobile showrooms and direct customer interaction typically require flexibility. Expect a standard full-time schedule (approximately 40 hours per week) with potential for varied start and end times to accommodate customer appointments and sales calls. Weekend availability may also be required.

📝 Enhancement Note: The salary range is highly variable, reflecting a significant commission component. The upper end of $175,000 indicates substantial earning potential for high performers. The benefits are standard for a full-time role in this industry. The "Full benefits" mentioned in the raw data has been elaborated upon with common offerings.

🎯 Team & Company Context

🏢 Company Culture

Industry: Flooring Retail & Installation. Rite Rug operates within the highly competitive home improvement and interior design sector, focusing specifically on flooring solutions. This industry requires a strong emphasis on product knowledge, customer service, and competitive pricing.

Company Size: Rite Rug is described as one of the largest privately owned flooring retailers in America. This indicates a substantial operational footprint, likely with a significant number of employees across various locations, providing stability and resources for its team members.

Founded: Founded 90 years ago, Rite Rug boasts a long-standing history and established reputation in the flooring market. This longevity suggests a stable business model, deep industry expertise, and a commitment to customer satisfaction that has sustained its growth over decades.

Team Structure:

• Sales-Focused: The immediate team likely consists of other Design Consultants, Sales Representatives, and potentially a Sales Manager. Collaboration will be key for sharing best practices and market insights.

• Cross-Functional Collaboration: This role will interact closely with installation teams, customer service departments, and potentially warehouse/logistics personnel to ensure seamless project execution from sale to completion.

• Reporting Hierarchy: Design Consultants typically report to a Sales Manager or Regional Sales Director, who oversees performance, provides coaching, and manages sales targets.

Methodology:

• Customer-Centric Sales: The company's approach emphasizes understanding and meeting customer needs through personalized consultations, supported by a wide product selection and professional service.

• Data-Driven Performance: While not explicitly stated for this role, larger retail organizations often utilize CRM systems and sales data to track performance, identify trends, and optimize sales strategies.

• Mobile Showroom Innovation: The use of mobile showrooms suggests a forward-thinking approach to customer engagement, bringing products directly to the customer and offering convenience.

Company Website: [Rite Rug Website - Assuming riterug.com based on domain_derived]

📝 Enhancement Note: The company context has been fleshed out to provide a clearer picture of Rite Rug's position in the market and its operational implications for a sales role. The emphasis is on stability, customer focus, and the unique mobile showroom model.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level to mid-level sales role within the retail operations framework. It serves as a foundational position for individuals looking to build a career in sales, customer service, and specifically within the home furnishings or construction-related industries. The "Consultant" title implies a level of expertise and advisory capacity beyond basic order-taking.

Reporting Structure: The Design Consultant will typically report to a Sales Manager or Retail Operations Manager. This structure provides direct oversight, coaching, and performance management, crucial for developing sales skills and achieving targets. Collaboration with peers in other mobile showrooms and with installation teams is also expected.

Operations Impact: This role has a direct and significant impact on Rite Rug's revenue generation. By successfully converting leads into sales and ensuring customer satisfaction, the Design Consultant contributes to the company's top-line growth, market share, and overall profitability. Positive customer experiences also drive brand reputation and repeat business, which are critical for long-term success.

Growth Opportunities:

• Sales Leadership: With proven success, opportunities may arise to move into a Senior Design Consultant role, Sales Team Lead, or Sales Management positions, overseeing a team and driving strategic sales initiatives.

• Specialization: Potential to specialize in specific product lines (e.g., luxury vinyl plank, carpet, tile) or customer segments (e.g., commercial B2B, new home builders).

• Operations Management: Career paths could also lead into broader retail operations management, focusing on inventory, logistics, or customer experience within physical store locations or regional management.

• Product Development/Merchandising: For those with a strong design sense and market insight, opportunities might exist in product selection, merchandising, or trend analysis.

📝 Enhancement Note: The growth analysis focuses on typical career trajectories within a retail sales and operations environment, highlighting pathways for advancement and skill development relevant to the industry.

🌐 Work Environment

Office Type: This role operates primarily within a mobile showroom environment. This means the primary "workspace" is a company-provided vehicle (likely a van or truck) outfitted with flooring samples, design tools, and sales materials. The consultant travels to customer homes or business locations.

Office Location(s): The designated "home base" or administrative office is located at 12080 Mosteller Road, Sharonville, OH 45241. This location likely serves as a dispatch point, inventory hub, or administrative center, though the consultant's day-to-day work occurs in the field within the Sharonville and surrounding regions.

Workspace Context:

• Dynamic & Autonomous: The mobile showroom environment offers significant autonomy and variety, with each day presenting new customer interactions and locations.

• Customer-Facing: The workspace is customer homes and businesses, requiring professionalism, adaptability, and the ability to create a positive impression in diverse settings.

• Tool & Sample Management: The consultant is responsible for maintaining the mobile showroom's organization, ensuring samples are clean, presentable, and readily accessible for customer selection.

• Technology Integration: Comfortable use of a laptop or tablet for presentations, order entry, and CRM access is essential within the mobile unit.

Work Schedule: As mentioned in Compensation & Benefits, expect a full-time schedule (approx. 40 hours/week) with flexibility. This often includes evening and weekend appointments to accommodate customer availability. The nature of mobile sales means the schedule is often dictated by customer demand and appointment setting.

📝 Enhancement Note: The description emphasizes the unique aspects of a "mobile showroom" role, highlighting the travel, autonomy, and customer-facing nature of the work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call with HR or a hiring manager to assess basic qualifications, interest, and cultural fit. Be prepared to discuss your understanding of sales and customer service.

• In-Depth Interview: A more comprehensive interview, potentially with a Sales Manager, focusing on sales experience, problem-solving skills, and your approach to customer consultations. Behavioral questions about past sales successes and challenges will likely be used.

• Skills Assessment/Role Play: You may be asked to participate in a simulated sales scenario or role-play exercise to demonstrate your ability to engage a customer, understand their needs, and present solutions.

• Ride-Along/Field Observation (Potential): For this specific role, there's a possibility of a brief ride-along with an experienced consultant to observe the mobile showroom dynamic and customer interaction firsthand.

• Final Interview & Offer: A final discussion to confirm details, discuss compensation, and extend an offer if successful.

Portfolio Review Tips:

• Focus on Sales Achievements: If you have a formal portfolio, highlight quantifiable sales results (e.g., percentage increase in sales, revenue generated, customer satisfaction scores).

• Case Studies of Customer Engagement: Prepare 1-2 brief case studies detailing a challenging sales scenario, how you understood the customer's needs, the solution you proposed, and the positive outcome. Emphasize the consultative aspect.

• Demonstrate Problem-Solving: Include examples of how you've overcome objections, resolved customer issues, or adapted your sales approach to different client types.

• Highlight Design Sensibility (if applicable): If you have design experience, showcase relevant projects or discuss your approach to interior design and color palettes.

• Simplicity for Entry-Level: For entry-level candidates without formal portfolios, be prepared to speak confidently about relevant experiences from previous roles (retail, customer service) and your enthusiasm for learning.

Challenge Preparation:

• Sales Pitch Practice: Rehearse a concise pitch for Rite Rug flooring, focusing on key benefits like quality, selection, and the convenience of the mobile showroom.

• Customer Needs Assessment Simulation: Practice asking open-ended questions to uncover a hypothetical customer's needs, budget, and style preferences for flooring.

• Objection Handling: Prepare responses to common sales objections (e.g., price, time, competitor offers).

• Measurement Explanation: Be ready to explain how you would approach taking measurements for flooring to ensure accuracy.

📝 Enhancement Note: The interview and portfolio advice is tailored to a sales role with a unique mobile component, emphasizing practical skills demonstration and preparedness for customer-facing scenarios.

🛠 Tools & Technology Stack

Primary Tools:

• Mobile Showroom Vehicle: The core "tool" of the trade, equipped with flooring samples and presentation materials. Requires responsible operation and maintenance.

• Measurement Tools: Essential for accurate site assessments. This could include traditional measuring tapes, laser measures, and potentially specialized software.

• Laptop/Tablet: For accessing CRM, product catalogs, design tools, order processing software, and communication.

Analytics & Reporting:

• CRM System (e.g., Salesforce, HubSpot, or proprietary): Used for managing customer interactions, tracking leads, sales pipeline visibility, and forecasting. Proficiency in data entry and utilization is key.

• Sales Reporting Software: Tools for tracking individual and team sales performance against targets, commissions, and key performance indicators (KPIs).

CRM & Automation:

• Order Entry/Point of Sale (POS) System: Software used to process customer orders, payments, and schedule installations.

• Measure Square / RFMS Measure (Preferred): Specialized software for digital room measurement, flooring takeoff, and quote generation. Familiarity here is a significant advantage.

• Communication Platforms: Email, phone systems, and potentially internal messaging tools for team coordination and customer outreach.

📝 Enhancement Note: The technology stack focuses on tools relevant to mobile sales, CRM, and potentially specialized flooring software, reflecting the operational needs of this role.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A strong commitment to understanding and exceeding customer expectations is paramount. Every interaction should aim for satisfaction and loyalty.

• Integrity & Honesty: Operating with transparency in sales processes, pricing, and product information builds trust with customers and colleagues.

• Teamwork & Collaboration: While autonomous in the field, success relies on supporting colleagues, sharing market insights, and coordinating with installation teams.

• Drive & Ambition: A proactive, results-oriented mindset is crucial for achieving sales targets and maximizing earning potential in a commission-based structure.

• Adaptability & Continuous Improvement: Willingness to learn new products, adapt to market changes, and embrace feedback to refine sales techniques and operational efficiency.

Collaboration Style:

• Field-to-Office Communication: Regular check-ins with sales managers and support staff are essential for updates, problem-solving, and resource requests.

• Peer-to-Peer Learning: Sharing best practices, customer insights, and successful sales strategies with fellow Design Consultants can foster a supportive and effective team environment.

• Coordination with Installers: Clear communication and collaboration with installation teams are vital to ensure accurate project specifications and smooth execution, preventing errors and customer dissatisfaction.

• Feedback Loop: An open approach to receiving and giving constructive feedback on sales approaches, product knowledge, and customer interactions.

📝 Enhancement Note: The team culture and values are framed around the specific demands of a sales-driven, customer-facing role within a large retail organization, emphasizing both individual drive and collaborative support.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Commission-Based Income: The significant commission component means income can fluctuate based on sales performance, requiring strong financial discipline and resilience.

• Customer Expectations Management: Balancing customer desires with product capabilities and budget constraints requires skillful negotiation and clear communication.

• Logistical Complexity: Managing a mobile showroom, scheduling appointments across different locations, and coordinating with installation teams can be logistically demanding.

• Market Competition: The flooring industry is competitive; staying ahead requires continuous learning about products, trends, and competitor offerings.

• Adapting to Diverse Customer Needs: Each customer brings unique preferences, budgets, and home environments, requiring a flexible and personalized sales approach.

Learning & Development Opportunities:

• Flooring Product Expertise: Intensive training on Rite Rug's extensive product lines, including materials, durability, maintenance, and design applications.

• Sales Methodology Training: Development of consultative selling skills, negotiation techniques, objection handling, and closing strategies.

• Software Proficiency: Gaining expertise in CRM, measurement software, and order processing systems to enhance efficiency and accuracy.

• Design Principles: Learning foundational interior design principles to better assist customers with aesthetic choices.

• Career Advancement: Clear pathways to senior sales roles, management positions, or specialized operational functions within Rite Rug.

📝 Enhancement Note: Challenges are framed as opportunities for skill development, and growth opportunities are detailed to show a clear career progression within the company.

💡 Interview Preparation

Strategy Questions:

• Consultative Selling Approach: "Describe your process for understanding a customer's needs when they are looking for flooring. What questions would you ask?" (Focus on open-ended questions, active listening, and identifying pain points.)

• Handling Objections: "A customer says, 'Your competitor offers a similar product for less.' How would you respond?" (Prepare to discuss value proposition, quality differences, service, and long-term benefits.)

• Sales Goal Achievement: "Tell me about a time you exceeded a sales target. What strategies did you employ?" (Quantify achievements and highlight proactive methods.)

• Dealing with Difficult Customers: "Describe a challenging customer interaction you've had and how you resolved it." (Focus on empathy, de-escalation, and finding mutually agreeable solutions.)

Company & Culture Questions:

• Motivation for Sales: "Why are you interested in a sales role, specifically in the flooring industry?" (Connect your passion for sales with design, home improvement, or customer satisfaction.)

• Understanding Rite Rug: "What do you know about Rite Rug, and why do you want to work for us?" (Research the company's history, values, and market position.)

• Mobile Showroom Concept: "What interests you about working with a mobile showroom, and how do you see yourself succeeding in that environment?" (Highlight adaptability, autonomy, and customer convenience.)

Portfolio Presentation Strategy:

• Concise Case Studies: Prepare 1-2 brief, impactful stories of sales successes or challenging customer interactions you've resolved. Focus on your role, actions, and positive outcomes.

• Quantify Achievements: If possible, use numbers to demonstrate your impact (e.g., "increased sales by X%", "handled Y customer inquiries per day").

• Showcase Problem-Solving: Highlight instances where you identified a customer need or resolved an issue effectively through your sales or service skills.

• Enthusiasm for Learning: For entry-level candidates, emphasize your eagerness to learn flooring products, sales techniques, and company processes.

📝 Enhancement Note: Interview questions are designed to assess core sales competencies, problem-solving skills, and cultural fit for a mobile sales role. Portfolio advice focuses on practical demonstration of sales aptitude.

📌 Application Steps

To apply for this operations position:

• Submit Your Application: Complete the online application form through the provided link on Paycom.

• Tailor Your Resume: Customize your resume to highlight sales experience, customer service skills, problem-solving abilities, and any experience with measurement or design. Use keywords from the job description.

• Prepare Your "Elevator Pitch": Be ready to articulate your interest in sales, your understanding of customer needs, and your enthusiasm for Rite Rug's mobile showroom concept during initial screenings.

• Research Rite Rug: Familiarize yourself with Rite Rug's history, product offerings, and values. Understand their position as a large, privately owned flooring retailer.

• Practice Behavioral Questions: Prepare responses to common interview questions focusing on past sales achievements, handling objections, and customer service scenarios.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---