ESaaS - SFDC - Lightning UI & JavaScript Development

📍 Job Overview

Job Title: ESaaS - SFDC - Lightning UI & JavaScript Development

Company: Zensar

Location: Pune, Maharashtra, India

Job Type: Full-time

Category: Salesforce Development & Integration Operations

Date Posted: April 29, 2026

Experience Level: Mid-Level (5-10 years, with specific focus on 3-6 years for core responsibilities)

Remote Status: Remote Optional (Hybrid/On-site also possible in Pune)

🚀 Role Summary

• Design, develop, and implement robust, scalable integrations connecting Salesforce Service Cloud with diverse internal and external systems.

• Utilize MuleSoft Anypoint Platform to build and manage APIs and integration flows, ensuring seamless data exchange across the organization.

• Collaborate closely with Salesforce teams, architects, and business stakeholders to understand requirements and deliver effective integration solutions.

• Focus on maintaining data consistency and integrity throughout the integration lifecycle.

• Leverage expertise in Salesforce Service Cloud, Lightning UI, and JavaScript to enhance user experience and system functionality.

📝 Enhancement Note: While the input title focuses on "SFDC - Lightning UI & JavaScript Development," the provided description heavily emphasizes MuleSoft integration with Service Cloud. This enhancement assumes the role requires a strong blend of both Salesforce front-end/development skills and back-end integration capabilities, with a primary focus on MuleSoft for integration. The "ESaaS" likely refers to "Enterprise-as-a-Service" or a similar cloud-based service delivery model, indicating a focus on cloud integration solutions.

📈 Primary Responsibilities

• Develop and deploy MuleSoft integration solutions, including APIs, connectors, and data transformation logic, using Anypoint Studio and Mule 4.

• Configure and manage Salesforce Service Cloud functionalities, including custom objects, workflows, validation rules, and user permissions, to support integration requirements.

• Design and implement RESTful and SOAP APIs for secure and efficient data transfer between Salesforce and other enterprise applications.

• Write and optimize JavaScript code for front-end components within the Salesforce Lightning UI framework to enhance user experience and application functionality.

• Troubleshoot and resolve integration issues, ensuring minimal disruption to business operations and maintaining high availability of integrated systems.

• Participate in all phases of the integration lifecycle, including requirements gathering, design, development, testing, deployment, and ongoing support.

• Implement integration patterns and best practices, such as error handling, logging, and monitoring, to ensure robust and maintainable solutions.

• Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to ensure successful project delivery.

• Maintain technical documentation for integration solutions, including API specifications, data mapping, and deployment procedures.

• Stay updated with the latest Salesforce and MuleSoft technologies and trends to recommend and implement improvements.

📝 Enhancement Note: The primary responsibilities have been expanded to reflect the dual nature of the role as indicated by the title and description. Specific actions related to MuleSoft development (Anypoint Studio, Mule 4, API design) and Salesforce Service Cloud/Lightning UI development (JavaScript, custom objects, workflows) are detailed.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Experience: 3–6 years of hands-on experience in Salesforce development and API integrations.

Required Skills:

• Proven experience with MuleSoft Anypoint Platform, including Anypoint Studio, Mule 4, and CloudHub.

• Strong proficiency in Salesforce development, including Apex, Visualforce, and Lightning Web Components (LWC).

• Expertise in JavaScript for front-end development within the Salesforce Lightning UI framework.

• Deep understanding of Salesforce APIs, including REST API, SOAP API, Bulk API, and Streaming API.

• Experience in designing and developing RESTful and SOAP web services.

• Proficiency in data formats such as JSON and XML.

• Familiarity with API description languages like RAML.

• Hands-on experience with version control systems, particularly Git.

• Solid understanding of integration patterns and best practices.

Preferred Skills:

• Salesforce certifications (e.g., Platform Developer I/II, Integration Architecture Designer).

• MuleSoft certifications (e.g., MuleSoft Certified Developer/Architect).

• Experience with CI/CD tools and practices (e.g., Jenkins, Azure DevOps, GitLab).

• Familiarity with cloud platforms such as AWS, Azure, or GCP.

• Knowledge of CTI (Computer Telephony Integration) or other telecommunications integrations.

• Experience with enterprise-level integration architecture.

📝 Enhancement Note: Specific Salesforce development technologies (Apex, LWC) have been added based on the "Lightning UI & JavaScript Development" aspect of the title. Preferred skills include relevant certifications and adjacent technologies that are common in integration roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least two distinct integration projects, clearly detailing the business problem, the solution architecture, and the technologies used (MuleSoft, Salesforce APIs, JavaScript).

• Include examples of API designs (e.g., RAML specifications) and data transformation logic implemented.

• Demonstrate experience with version control (Git) by providing links to repositories or clear explanations of commit history and branching strategies.

• Highlight contributions to Salesforce Service Cloud customization, including examples of custom components, workflows, or Apex triggers that enhance integration capabilities.

Process Documentation:

• Provide examples of technical documentation created for integration solutions, such as API documentation, sequence diagrams, and data mapping documents.

• Illustrate understanding of integration testing methodologies, including unit testing, integration testing, and end-to-end testing, with examples of test plans or reports.

• Detail experience with deployment processes, including any automation or CI/CD pipelines utilized for integration deployments.

📝 Enhancement Note: Portfolio requirements are tailored to demonstrate proficiency in both MuleSoft integration and Salesforce development, emphasizing tangible examples of work and process documentation relevant to integration operations.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced MuleSoft and Salesforce Developers in Pune, India, with 3-6 years of experience, the estimated salary range is ₹8,00,000 to ₹15,00,000 per annum. This range can vary based on the candidate's specific skill set, certifications, and negotiation.

Benefits:

• Comprehensive health insurance and wellness programs.

• Opportunities for professional development, training, and certifications.

• Inclusive workplace culture that celebrates individuality and diversity.

• Growth opportunities for career advancement within Zensar.

• Paid time off and flexible working arrangements.

• Access to modern technology and tools for development.

Working Hours: Standard full-time work hours, typically 40 hours per week, with potential for flexibility. Occasional overtime may be required to meet project deadlines or address critical integration issues.

📝 Enhancement Note: A salary range has been estimated based on the specified location (Pune, India) and experience level (3-6 years for core responsibilities, with a broader 5-10 years indicated for the overall role). The benefits listed are drawn from the company description and common offerings for IT roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Services & Consulting, specializing in Digital Transformation and Experience Engineering. Zensar is part of the $4.8 billion RPG Group.

Company Size: 10,000+ employees globally. This size indicates a well-established organization with structured processes, ample resources, and diverse project opportunities, offering a stable yet dynamic work environment for operations professionals.

Founded: Zensar Technologies was founded in 1991. This long history suggests stability, deep industry expertise, and a proven track record in delivering technology solutions.

Team Structure:

• The operations team likely comprises specialized roles within Salesforce and MuleSoft integration, including developers, architects, administrators, and business analysts.

• Reporting structure will likely follow a project-based or functional hierarchy, with developers reporting to team leads or integration managers.

Methodology:

• Data Analysis and Insights: Emphasis on understanding data flow and ensuring data integrity across integrated systems.

• Workflow Planning and Optimization: Designing efficient integration workflows and continuously improving them for performance and reliability.

• Automation and Efficiency Practices: Leveraging MuleSoft and Salesforce capabilities to automate business processes and improve operational efficiency.

Company Website: https://www.zensar.com/

📝 Enhancement Note: Company context has been enriched by incorporating details from the provided description, including its industry, size, founding year, and its "experience-led everything" philosophy, connecting these to the implications for operations roles.

📈 Career & Growth Analysis

Operations Career Level: This role sits at a Mid-Level to Senior Developer position within the Salesforce and Integration domain. It offers significant opportunities to deepen expertise in both Salesforce Service Cloud customization and complex enterprise-level integrations using MuleSoft. The scope involves not just development but also API design, integration architecture input, and problem-solving.

Reporting Structure: Typically, developers in this role report to a Team Lead, Integration Manager, or a Salesforce Practice Lead. They will work closely with Solution Architects and often interact directly with business stakeholders to gather requirements and present solutions.

Operations Impact: This role has a direct impact on operational efficiency and customer experience by ensuring seamless data flow between critical systems. Effective integrations powered by this role can improve data accuracy, automate manual processes, enhance customer service response times within Service Cloud, and provide unified views of customer information, directly contributing to business agility and revenue enablement.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in MuleSoft Anypoint Platform (including advanced features like API Management, Heavyweight Orchestration) and Salesforce Service Cloud (e.g., advanced configuration, custom development, community cloud).

• Certifications: Pursue advanced certifications in MuleSoft (e.g., MuleSoft Certified Integration Architect) and Salesforce (e.g., Platform Developer II, Application Architect).

• Leadership Potential: Transition into roles such as Senior Integration Developer, Integration Architect, Salesforce Technical Lead, or even a management role overseeing integration teams and projects.

• Cross-functional Exposure: Gain exposure to various business units and their operational challenges, preparing for roles in broader GTM operations or digital transformation consulting.

📝 Enhancement Note: Career path details have been elaborated to highlight the progression opportunities within both Salesforce and MuleSoft domains, emphasizing the "operations impact" of integration work.

🌐 Work Environment

Office Type: The role is described as "Remote OK," suggesting a flexible work environment. This could mean a hybrid model where employees split time between home and office, or fully remote work. Zensar has a global presence, so it’s likely they offer modern office spaces in Pune.

Office Location(s): The primary specified location is Pune, Maharashtra, India, with a detailed address provided (Plot No. 4, MIDC, Kharadi, Off Nagar Road, Pune - 411014).

Workspace Context:

• Collaborative Environment: Expect a team-oriented setting where collaboration with peers, leads, and architects is encouraged, especially for complex integration challenges.

• Tools & Technology: Access to standard development tools, collaboration platforms (like Slack, Teams), and enterprise-grade systems for development, testing, and deployment.

• Team Interaction: Regular team meetings, stand-ups, and design sessions, whether conducted virtually or in person, to ensure alignment and knowledge sharing.

Work Schedule: Full-time, typically 40 hours per week. The "Remote OK" status implies flexibility in work hours, allowing for better work-life balance, though adherence to core business hours for team collaboration is often expected.

📝 Enhancement Note: The "Remote OK" status is interpreted to mean flexible work arrangements are available, with the Pune office serving as a potential hub.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review your resume to assess basic qualifications and experience. Be prepared to discuss your experience with MuleSoft, Salesforce Service Cloud, and relevant integration projects.

• Technical Interview(s): Expect in-depth technical discussions covering your proficiency in MuleSoft Anypoint Platform (Mule 4, Studio, CloudHub), Salesforce development (Apex, LWC, JavaScript), API design principles, data formats (JSON, XML), and integration patterns. You may be asked to solve coding challenges or discuss architectural approaches.

• Portfolio Review: Be ready to present and walk through key projects from your portfolio. Focus on your specific contributions, the challenges you overcame, and the business impact of your work.

• Manager/Team Fit Interview: This stage assesses your problem-solving skills, collaboration style, and cultural fit with Zensar's "ONE with Client" values.

Portfolio Review Tips:

• Highlight Integration Impact: For each project, clearly articulate the business problem solved, the integration architecture employed (MuleSoft, Salesforce APIs), and the measurable outcomes (e.g., reduced processing time, improved data accuracy, enhanced customer service).

• Showcase Technical Depth: Be prepared to discuss the nuances of your MuleSoft flows, API designs (RAML), and JavaScript implementations within the Lightning UI.

• Demonstrate Problem-Solving: Use STAR method (Situation, Task, Action, Result) to describe complex integration challenges and how you architected solutions.

• Tailor to Zensar: Research Zensar's focus on "experience-led everything" and "ONE with Client" values. Frame your experience to align with their client-centric approach and digital transformation goals.

Challenge Preparation:

• MuleSoft Scenarios: Practice common integration scenarios, such as connecting to Salesforce, handling different data formats, implementing error handling, and using various connectors.

• Salesforce Development: Brush up on Lightning Web Components, JavaScript for dynamic UI elements, and Apex for server-side logic that might interact with integrations.

• API Design: Be ready to discuss API design best practices, security considerations, and how to version APIs.

• System Thinking: Prepare to think holistically about how different systems interact and the potential impact of integrations on overall business processes.

📝 Enhancement Note: This section provides actionable advice for preparing for the interview process, emphasizing the specific technologies and company values mentioned.

🛠 Tools & Technology Stack

Primary Tools:

• MuleSoft Anypoint Platform: Anypoint Studio (IDE), Mule Runtime, CloudHub (PaaS), API Manager, Exchange.

• Salesforce Platform: Service Cloud, Sales Cloud (potentially), Lightning Experience, Apex, Visualforce, Lightning Web Components (LWC), Aura Components.

• Development Environment: IDEs like VS Code with Salesforce extensions, Anypoint Studio.

• Version Control: Git (GitHub, GitLab, Bitbucket).

Analytics & Reporting:

• MuleSoft Analytics: Dashboards and monitoring within Anypoint Platform for integration performance.

• Salesforce Reports & Dashboards: For tracking Service Cloud data and user adoption, potentially linked to integration outcomes.

• Custom Dashboards: Potentially using tools like Tableau or Power BI for aggregated reporting on integration performance and business impact.

CRM & Automation:

• Salesforce Service Cloud: The core CRM system being integrated.

• MuleSoft: For process automation and workflow orchestration between systems.

• Integration Tools: Beyond MuleSoft, familiarity with Salesforce Connect, Platform Events, or other native Salesforce integration capabilities might be beneficial.

• CI/CD Tools: Jenkins, Azure DevOps, GitLab CI for automated builds and deployments.

📝 Enhancement Note: A detailed list of relevant tools and technologies is provided, covering the core MuleSoft and Salesforce stacks, as well as supporting development and deployment tools.

👥 Team Culture & Values

Operations Values:

• Client Focus: A strong emphasis on understanding client needs and delivering solutions that directly address business challenges, aligning with Zensar's "ONE with Client" value.

• Collaboration & Teamwork: Fostering an environment where individuals work together effectively, share knowledge, and support each other to achieve common goals.

• Continuous Learning & Growth: Encouraging employees to stay updated with emerging technologies and pursue professional development opportunities.

• Innovation & Efficiency: Driving innovative solutions and continuously seeking ways to optimize processes and improve operational efficiency through technology.

• Integrity & Transparency: Upholding high ethical standards in all dealings and maintaining open communication within the team and with stakeholders.

Collaboration Style:

• Cross-functional Integration: Proactive collaboration with business units, Salesforce functional teams, and IT infrastructure teams to ensure seamless integration and alignment.

• Agile & Iterative: Working in an agile framework that promotes regular feedback loops, iterative development, and adaptability to changing requirements.

• Knowledge Sharing: Encouraging a culture where team members freely share best practices, lessons learned, and technical insights, potentially through internal forums, brown bag sessions, or code reviews.

📝 Enhancement Note: Values are derived from Zensar's stated culture ("ONE with Client," "experience-led everything") and applied to an operations/development context.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Integration Landscapes: Navigating and integrating with a multitude of diverse, sometimes legacy, systems requiring robust error handling and data reconciliation strategies.

• Real-time Data Synchronization: Ensuring near real-time data consistency between Salesforce Service Cloud and other critical enterprise systems, especially under high transaction volumes.

• Security & Compliance: Implementing secure integration patterns that meet enterprise security policies and regulatory compliance requirements.

• Keeping Pace with Technology: Continuously learning and adapting to rapid advancements in both MuleSoft and Salesforce platforms, as well as evolving integration best practices.

Learning & Development Opportunities:

• MuleSoft Specialization: Opportunities to specialize in advanced MuleSoft features like API gateways, advanced data weaving, and complex orchestration patterns.

• Salesforce Ecosystem Growth: Expanding knowledge into other Salesforce clouds (e.g., Sales Cloud, Marketing Cloud) or becoming an expert in areas like Salesforce CPQ or Field Service.

• Cloud & DevOps Skills: Developing expertise in cloud-native integration patterns and DevOps practices for CI/CD pipelines in integration.

• Leadership & Mentorship: Opportunities to mentor junior developers, lead integration projects, or move into architecture or management roles.

📝 Enhancement Note: Specific challenges and growth opportunities are identified that are common in enterprise integration roles, particularly those involving popular platforms like MuleSoft and Salesforce.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex integration you designed and implemented using MuleSoft. What were the key technical challenges, and how did you overcome them? What was the business impact?" (Focus on architecture, problem-solving, and ROI).

• "How would you ensure data consistency between Salesforce Service Cloud and an ERP system in a near real-time scenario? Discuss potential issues and mitigation strategies." (Tests understanding of integration patterns and data integrity).

• "Walk me through your process for developing and testing a new API endpoint in MuleSoft, including considerations for error handling, security, and documentation." (Evaluates development discipline and best practices).

Company & Culture Questions:

• "How does your approach to client engagement align with Zensar's 'ONE with Client' philosophy?" (Tests cultural fit and understanding of company values).

• "Describe a time you had to collaborate with cross-functional teams on a technical project. What was your role, and how did you ensure alignment?" (Assesses teamwork and communication skills).

Portfolio Presentation Strategy:

• Structure: Use a clear problem-solution-result framework for each project.

• Visuals: Employ diagrams (architecture, data flow) to explain complex integrations.

• Metrics: Quantify the impact of your work with data (e.g., "reduced processing time by 30%", "increased data accuracy by 99%").

• Technical Deep Dive: Be prepared to discuss specific code snippets, API configurations, or integration patterns in detail.

• Narrative: Tell a compelling story about your role in the project, highlighting your technical contributions and problem-solving abilities.

📝 Enhancement Note: Sample interview questions are crafted to probe technical depth, problem-solving skills, and cultural alignment relevant to Zensar and the role's requirements.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Oracle Cloud portal link.

• Tailor your resume: Highlight specific experience with MuleSoft Anypoint Platform, Salesforce Service Cloud, JavaScript development, and API integrations. Quantify achievements with metrics wherever possible.

• Prepare your portfolio: Select 2-3 strong integration projects that showcase your skills in MuleSoft, Salesforce, and API development. Be ready to discuss architecture, challenges, and business impact.

• Practice technical questions: Review common MuleSoft integration patterns, Salesforce development concepts (Apex, LWC, JavaScript), and API design principles.

• Research Zensar: Understand their "experience-led everything" philosophy, "ONE with Client" values, and their strategic focus on digital transformation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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