Director, Product Strategy

📍 Job Overview

Job Title: Director, Product Strategy

Company: ECRI

Location: Plymouth Meeting, PA

Job Type: Full Time

Category: Product Strategy / Operations

Date Posted: June 23, 2026

Experience Level: 7-10 years

Remote Status: Remote OK

🚀 Role Summary

• Leads the strategic planning and upstream commercialization of ECRI’s healthcare technology solutions portfolio, focusing on market needs and customer pain points.

• Drives product direction and portfolio strategy by translating market intelligence and customer insights into actionable product roadmaps and requirements.

• Owns product decisions for assigned portfolios, determining investment in new solutions, evolution of existing ones, and retirement of outdated offerings.

• Facilitates cross-functional collaboration with Sales, Marketing, Innovation, and Business Lines to ensure product-market fit and alignment with organizational priorities.

• Champions the product management discipline within ECRI, refining processes and fostering a customer-centric approach across the organization.

📝 Enhancement Note: While the title is "Director, Product Strategy," the responsibilities heavily overlap with strategic operations and GTM enablement. This role requires a strong understanding of operationalizing product vision and ensuring strategic alignment across departments, making it highly relevant for individuals with a background in operations looking to leverage their strategic skills in a product-focused capacity. The emphasis on portfolio management, market intelligence, and cross-functional collaboration positions it within the broader GTM operations ecosystem.

📈 Primary Responsibilities

• Define and maintain a comprehensive product portfolio strategy that aligns with ECRI’s mission, competitive positioning, and market opportunities, ensuring individual solutions form a coherent and complementary suite.

• Own and manage product roadmaps for assigned portfolios, ensuring alignment with ECRI’s strategic priorities and grounding decisions in both immediate market needs and long-term strategic objectives.

• Develop and maintain Business Requirements Documents (BRDs) as the definitive source for product planning and stakeholder alignment, ensuring clarity and detail for development teams.

• Make critical product decisions regarding investment in new solutions, evolution of existing ones, and retirement of underperforming offerings, clearly articulating the business rationale and projected impact to leadership.

• Identify and prioritize opportunities for integration across ECRI’s product ecosystem to enhance customer value, streamline workflows, and reduce friction across diverse care settings.

• Define product-market fit criteria and Key Performance Indicators (KPIs) for new and evolving solutions, establishing mechanisms for ongoing measurement and performance analysis.

• Lead upstream marketing activities, including market segmentation, customer discovery, win/loss analysis, and competitive intelligence, translating market signals into actionable product direction.

• Conduct regular customer interviews and lead persona-based user groups to gather insights, validate product concepts, and identify unmet needs, synthesizing findings into strategic intelligence for roadmap prioritization.

• Establish and maintain robust Voice of Customer (VoC) practices to drive continuous product evolution and ensure a closed-loop system between market intelligence and product development.

• Represent the market perspective in internal product and investment decisions, ensuring customer and competitive dynamics consistently inform portfolio strategy.

• Monitor healthcare market trends, regulatory developments, and emerging technologies relevant to ECRI’s solution areas, assessing their implications for product positioning and overall portfolio strategy.

• Partner with downstream marketing teams to reposition and repackage existing products for new markets, care settings, and customer segments, optimizing market penetration.

• Lead the ongoing evolution and modernization of ECRI’s product portfolio, focusing on improving content quality, updating delivery formats, and ensuring solutions remain relevant to current healthcare challenges and customer workflows.

• Define and enforce standards for high-quality ECRI products, encompassing depth, usability, accessibility, and seamless integration with customer environments.

• Drive content strategy decisions in collaboration with subject matter experts and editorial teams, balancing mission depth with market accessibility and user comprehension.

• Lead alpha and beta programs in partnership with customers and key stakeholders to test and refine new features and solution concepts prior to full market release, translating pilot feedback into prioritized product improvements.

• Support go-to-market (GTM) planning activities by developing product positioning, messaging frameworks, and internal readiness plans in collaboration with marketing and business line leads.

• Champion and advance the product management discipline at ECRI by refining processes, frameworks, tools, and ways of working to support organizational growth and scalability.

• Define clear processes for product decision-making, communication, and tracking across the organization, ensuring accountability in product planning and execution.

• Serve as an internal advocate for customer-centricity and market responsiveness, embedding product thinking into business lines and leadership decision-making.

• Develop and maintain materials that articulate the strategic value and impact of ECRI’s solutions to key stakeholders, including healthcare providers, payers, and other industry players.

• Mentor and guide colleagues across the organization on product strategy principles, fostering a shared understanding of product thinking and customer-driven decision-making.

• Work closely with Sales & Marketing to ensure product positioning accurately reflects product capabilities and to facilitate continuous feedback loops from the market into product direction.

• Collaborate with the Transformation & Innovation team to ensure the product roadmap aligns with both near-term market demands and long-term strategic opportunities.

• Engage with Corporate Development & Strategy on portfolio investments, partnerships, and make-vs-buy decisions to optimize resource allocation and strategic growth.

• Partner with Product Operations and internal stakeholders to gather ongoing product feedback, inform backlog prioritization, and maintain a continuous improvement cycle for all solutions.

• Communicate product strategy and status updates clearly and consistently to internal audiences at all organizational levels, ensuring transparency and alignment.

📝 Enhancement Note: The depth of responsibilities in defining strategy, managing roadmaps, and gathering market intelligence indicates a significant strategic operations component. The emphasis on BRDs, KPIs, GTM support, and cross-functional alignment highlights the need for strong process orientation and execution capabilities, typical of senior operations roles. This role requires not just strategic thinking but also the operational rigor to translate strategy into tangible product development and market success.

🎓 Skills & Qualifications

Education:

• Bachelor’s Degree required; a degree in product management, marketing, health administration, business, or a related field is preferred.

• Master’s degree (MBA, MHA, or equivalent) is strongly preferred, indicating a need for advanced business acumen and strategic thinking. Experience:

• 7–10 years of progressive experience in B2B healthcare product management, product strategy, or a closely related commercialization role.

• Demonstrated experience owning product decisions across a portfolio of solutions, not just single products or features, with a proven track record of translating market intelligence and customer insights into effective product direction.

• Familiarity with healthcare technology solutions and market dynamics across various care settings, including health systems, ambulatory care, payers, and/or life sciences.

• Experience facilitating customer discovery, persona development, and scaled voice-of-customer research, effectively translating findings into strategic product direction.

• Proven ability to develop and own product roadmaps and requirements documentation within complex, multi-stakeholder environments.

• Experience driving product evolution or modernization, including content improvement, delivery format updates, or platform transitions.

• Experience leading alpha/beta programs and incorporating pilot feedback into product planning and launch readiness activities.

• Excellent written and verbal communication skills, with a demonstrated ability to present product strategy and business rationale clearly to executive-level audiences.

• Strong strategic thinking capabilities paired with practical execution skills, demonstrating the ability to move from market insight to action with analytical rigor.

• Inquisitive by nature, with a tendency to challenge assumptions, seek out market signals, and question the status quo of both products and processes.

• Action-oriented and self-directed, possessing the ability to drive work to completion in ambiguous environments with shifting priorities.

• Collaborative leader capable of building strong working relationships across functions, business lines, and organizational levels.

• Forward-thinking mindset with a genuine commitment to advancing patient safety and ECRI’s mission of reducing preventable harm.

• Keen attention to detail, balanced with the ability to see and articulate the broader strategic picture. Required Skills:

• Product Strategy Development: Ability to define and articulate a clear, compelling product portfolio strategy aligned with organizational goals and market opportunities.

• Market Intelligence & Analysis: Proficiency in gathering, synthesizing, and translating market trends, competitive landscapes, and customer feedback into actionable product insights.

• Product Roadmap Management: Expertise in developing, prioritizing, and owning product roadmaps, ensuring alignment with strategic objectives and stakeholder buy-in.

• Cross-functional Collaboration: Demonstrated ability to effectively partner with Sales, Marketing, Engineering, and other business units to drive product success.

• Customer-Centricity: Deep understanding of customer discovery, persona development, and voice-of-customer research methodologies to inform product decisions.

Preferred Skills:

• Healthcare Market Expertise: In-depth knowledge of healthcare technology solutions, market dynamics, and regulatory environments across various care settings.

• Agile/Scrum Methodologies: Familiarity with Agile principles and frameworks for product development and iteration.

• Product Management Tools: Experience with tools such as Jira, Confluence, Dovetail, or Qualtrics for managing product backlogs, documentation, and user feedback.

• Data Analysis & Visualization: Proficiency with BI tools like Power BI or Tableau for analyzing product performance and communicating insights.

• CRM Platforms: Familiarity with CRM systems, particularly HubSpot, for understanding customer engagement and sales processes.

📝 Enhancement Note: The requirement for a Bachelor's degree with a Master's strongly preferred, combined with 7-10 years of experience, positions this as a senior-level role. The emphasis on B2B healthcare product management and strategy, coupled with specific technical tool proficiencies, highlights the need for a candidate with a blend of strategic vision and operational execution capabilities relevant to the GTM and product operations space.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Portfolio Strategy Documentation: Ability to define and maintain a clear, documented product portfolio strategy that ensures individual solutions connect, complement, and reinforce one another as a cohesive suite. This involves strategic mapping and clear articulation of interdependencies.

• Roadmap Ownership & Alignment: Demonstrated experience in owning and managing product roadmaps across an assigned portfolio, ensuring consistent alignment with ECRI’s overarching strategic priorities and presenting clear business rationale for roadmap investments.

• Business Requirements Documents (BRDs): Proficiency in creating and maintaining comprehensive BRDs that serve as the foundational source of truth for product planning, development, and stakeholder alignment, detailing functional and non-functional requirements.

• Product-Market Fit Criteria & KPIs: Expertise in defining and documenting product-market fit criteria and success metrics (KPIs) for new and evolving solutions, establishing a framework for ongoing performance measurement and evaluation.

• Integration Opportunity Identification: Skill in identifying and prioritizing integration opportunities across ECRI’s product ecosystem to enhance customer value, streamline workflows, and reduce operational friction.

Process Documentation:

• Voice of Customer (VoC) Process: Establish and maintain robust VoC practices that feed continuous product evolution, detailing how market intelligence and customer feedback are systematically collected, analyzed, and integrated into product decisions and roadmap adjustments.

• Customer Discovery & Persona Development: Documented experience in leading customer discovery initiatives, developing detailed personas, and conducting scaled voice-of-customer research, with a clear methodology for translating findings into strategic product direction.

• Alpha/Beta Program Framework: Develop and manage frameworks for alpha and beta programs, outlining processes for engaging partners and customers, testing new features, collecting feedback, and translating pilot insights into prioritized product improvements and launch readiness criteria.

• Product Evolution & Modernization Standards: Define and document standards for what constitutes a high-quality ECRI product, covering aspects like depth of content, usability, accessibility, and integration capabilities, to guide ongoing product development and enhancement.

📝 Enhancement Note: This role requires a strong operational mindset, focusing on how strategies are documented, processes are defined, and product portfolios are managed. The emphasis on BRDs, KPIs, and VoC processes indicates a need for structured approaches to product development and market feedback, aligning with core operations principles of process definition and continuous improvement.

💵 Compensation & Benefits

Salary Range: $147,054 - $183,817 USD per year.

Benefits:

• Comprehensive Health & Welfare: Includes medical, dental, vision, life insurance, accidental death and dismemberment (AD&D) coverage, and disability coverage.

• Retirement Savings: Eligible for an employer-matching 403(b) Retirement Savings Plan, providing a strong foundation for long-term financial planning.

• Paid Time Off (PTO) & Holidays: Generous PTO and holiday pay to support work-life balance and employee well-being.

• Parental Leave: Paid leave for parents, supporting new families during critical life stages.

• Professional Development: Tuition assistance and access to LinkedIn Learning offer opportunities for continuous skill enhancement and career growth.

• Employee Support: Employee Assistance Program (EAP) provides confidential counseling and support services.

• Additional Voluntary Benefits: Options for accident insurance, identity theft insurance, and flexible spending accounts (FSAs) to customize coverage and financial planning.

• Volunteer Program: 16 hours of paid time annually to volunteer at pre-approved ECRI Cares charities, fostering community engagement and corporate social responsibility.

Working Hours: 40 hours per week, typically during standard business hours, with flexibility implied for a remote role.

📝 Enhancement Note: The salary range provided is competitive for a Director-level Product Strategy role in the US, particularly within the specialized healthcare technology sector. The extensive benefits package, including robust health coverage, retirement matching, and paid volunteer time, reflects a commitment to employee well-being and professional development, which are attractive factors for operations professionals seeking comprehensive support.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Quality and Safety, Medical Technology Research, Evidence-Based Medicine. ECRI is a non-profit, independent organization with a long-standing reputation for unbiased, evidence-based guidance.

Company Size: ECRI is a significant entity in its field, indicated by its global reach and the acquisition of ISMP, suggesting a medium to large organization with diverse departments and specialized teams.

Founded: Over 50 years ago, ECRI has established a deep history and proven reputation in patient safety and medical technology research, providing a stable and experienced foundation.

Team Structure:

• Reporting: Reports to the Executive Director of Transformation & Innovation, indicating a focus on forward-thinking initiatives and strategic growth.

• Collaboration: Works in close partnership with product leads, downstream marketing, and cross-functional business teams, emphasizing a collaborative and integrated approach to product development and commercialization.

• Specialization: The role bridges market intelligence with portfolio strategy, requiring collaboration with subject matter experts, editorial teams, and specific business lines focused on patient safety, evidence-based medicine, and technology decision support.

Methodology:

• Data-Driven & Evidence-Based: Employs an unbiased, evidence-based approach to develop guidance, research, and recommendations, reflecting a commitment to integrity and transparency.

• Customer-Centric: Actively seeks customer insights through interviews and user groups to validate concepts and inform product direction.

• Process Improvement: Focuses on refining product management processes, frameworks, and tools to scale capabilities and drive efficiency.

• Strategic Integration: Prioritizes integration opportunities across the product ecosystem to enhance customer value and streamline workflows.

Company Website: ECRI.org

📝 Enhancement Note: ECRI's culture is deeply rooted in its mission of patient safety and evidence-based decision-making. For operations professionals, this means working within an organization that values integrity, accuracy, and a commitment to improving healthcare outcomes. The emphasis on research, unbiased guidance, and collaboration suggests an environment where data analysis, process optimization, and strategic implementation are highly valued.

📈 Career & Growth Analysis

Operations Career Level: This role is a Director-level position, signifying a senior leadership opportunity. It requires strategic oversight, portfolio ownership, and the ability to influence cross-functional teams. For operations professionals, this represents a progression from managing specific processes or systems to shaping the strategic direction of a product portfolio within a mission-driven organization.

Reporting Structure: Reports to the Executive Director of Transformation & Innovation. This structure suggests direct involvement in strategic initiatives and innovation efforts, offering visibility to senior leadership and opportunities to influence organizational direction.

Operations Impact: The Director, Product Strategy plays a pivotal role in ensuring ECRI’s solutions are market-relevant, customer-centric, and strategically aligned. This directly impacts the organization's ability to execute its mission, drive revenue, and maintain its position as a trusted voice in healthcare. The role bridges market needs with product development, directly influencing the effectiveness and adoption of ECRI's offerings.

Growth Opportunities:

• Strategic Leadership: Potential to expand influence within ECRI's transformation and innovation initiatives, potentially leading to broader strategic roles or oversight of multiple product portfolios.

• Discipline Advancement: Opportunity to further develop and champion product management best practices, potentially leading to a broader role in establishing product operations frameworks or leading a product management function.

• Industry Influence: By contributing to ECRI's leading-edge solutions in patient safety and healthcare technology, the role offers opportunities to build expertise and reputation within the healthcare industry.

• Mentorship: The role involves mentoring colleagues, providing a pathway for developing leadership and coaching skills, which are crucial for career advancement into executive positions.

📝 Enhancement Note: For operations professionals, this role offers a unique opportunity to leverage their analytical and process-oriented skills in a strategic product capacity. The growth potential lies in moving towards broader product leadership, strategic planning roles, or even executive positions within the healthcare innovation space, building on a foundation of market understanding and operational execution.

🌐 Work Environment

Office Type: The job description explicitly states the position operates in a remote environment. This suggests a distributed workforce model where employees work from their home offices.

Office Location(s): While the primary location is listed as Plymouth Meeting, PA (Corporate Headquarters), the role is remote. This implies that candidates located within the United States are eligible, with the possibility that the company may have established remote work policies for specific regions within the US.

Workspace Context:

• Remote Setup: Requires the individual to maintain a stationary position, sitting or standing, at a fixed workspace (e.g., home office) for most of the workday.

• Access to Materials: Occasional movement within the workspace is needed to access file cabinets, office equipment, etc.

• Technology: Requires the ability to operate standard office equipment including a laptop, keyboard, mouse, webcam, and phone.

• Communication: Emphasis on the ability to effectively communicate information and ideas to diverse audiences, both in writing and orally, which is critical in a remote setting.

Work Schedule: Standard full-time working hours (40 hours/week) are expected, but the remote nature offers flexibility in terms of specific daily schedules, provided that core responsibilities are met and collaboration with teams across different time zones is managed effectively.

📝 Enhancement Note: The remote nature of this role is a key aspect of the work environment. For operations professionals, this typically means a need for strong self-discipline, excellent virtual communication skills, and the ability to manage one's own workflow and time effectively. The company provides access to necessary technology, but the employee is expected to maintain a suitable home office setup.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely involves a review of the resume and application to assess qualifications against the 7-10 years of experience and educational requirements. Candidates should highlight specific achievements in product strategy, portfolio management, and healthcare market engagement.

• Hiring Manager/Team Interviews: Expect interviews with the Executive Director of Transformation & Innovation and potentially other key stakeholders. These interviews will focus on strategic thinking, market insight, leadership capabilities, and alignment with ECRI's mission. Be prepared to discuss specific examples of portfolio strategy development, roadmap ownership, and customer insight translation.

• Cross-Functional Stakeholder Interviews: Interviews with peers in Sales, Marketing, and potentially Product Development to assess collaboration style, communication effectiveness, and ability to build cross-functional relationships. Emphasis will be placed on how you've partnered with these teams in previous roles.

• Case Study/Presentation: A common element for senior strategy roles. Candidates may be asked to prepare a presentation or case study analyzing a specific market challenge, proposing a product strategy, or outlining a portfolio approach for a hypothetical or real ECRI product area. This assesses strategic thinking, analytical rigor, and presentation skills.

• Final Interview: May involve senior leadership to confirm cultural fit and strategic alignment.

Portfolio Review Tips:

• Strategic Focus: Showcase examples where you defined or significantly influenced product portfolio strategy. Highlight your process for market assessment, competitive analysis, and identifying strategic opportunities.

• Roadmap Execution: Present case studies demonstrating your ownership of product roadmaps, including how you prioritized features, managed dependencies, and communicated progress to stakeholders. Quantify impact where possible (e.g., market share growth, revenue impact).

• Market & Customer Insight: Include examples of how you gathered and translated customer insights (interviews, user groups, VoC data) into concrete product requirements or strategic shifts. Detail your approach to market segmentation and competitive intelligence.

• Business Requirements & KPIs: Provide examples of well-defined BRDs and how you established and tracked relevant product KPIs. Demonstrate your ability to link product decisions to measurable business outcomes.

• Integration & Modernization: If applicable, highlight projects where you identified and drove product integrations or led the modernization of existing solutions, detailing the challenges and results.

• Presentation Clarity: Ensure your portfolio examples are clearly articulated, focusing on your specific role, the strategic rationale, the execution steps, and the quantifiable outcomes.

Challenge Preparation:

• Strategic Analysis: Be ready to analyze a healthcare market segment, identify unmet needs, and propose a product strategy and roadmap. Focus on your approach to research, prioritization, and articulating the business case.

• Problem-Solving: Prepare to discuss how you would address challenges related to product-market fit, competitive threats, or internal alignment issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

• Stakeholder Management: Practice articulating complex product strategies and rationale to different audiences (e.g., executive leadership, engineering teams, sales teams). Demonstrate your ability to build consensus and manage competing priorities.

• Mission Alignment: Be prepared to discuss how your strategic approach aligns with ECRI's mission of patient safety and evidence-based healthcare.

📝 Enhancement Note: The emphasis on portfolio strategy, market intelligence, and cross-functional collaboration suggests that interviewers will be looking for a candidate who can demonstrate strategic thought leadership, robust analytical skills, and proven execution capabilities within a complex healthcare environment. A well-curated portfolio showcasing these strengths will be critical.

🛠 Tools & Technology Stack

Primary Tools:

• Microsoft Office 365: Advanced proficiency is required, with particular strength in PowerPoint for presentations and Excel for data analysis and modeling.

• Product Management Tools: Experience with tools such as Jira (for backlog management and issue tracking), Confluence (for documentation and knowledge sharing), Dovetail (for user research and feedback synthesis), and Qualtrics (for survey design and analysis) is preferred. These tools are essential for managing product development workflows, documentation, and customer feedback loops.

• Work Management/Project Tracking: Experience with Smartsheet or similar platforms is preferred for managing project timelines, task assignments, and overall workflow visibility.

Analytics & Reporting:

• Data Visualization & BI Tools: Familiarity with tools like Power BI or Tableau is a plus, indicating a need for candidates who can analyze product performance data, create insightful dashboards, and communicate findings effectively to stakeholders.

CRM & Automation:

• CRM Platforms: Familiarity with CRM platforms, particularly HubSpot, is preferred. This suggests the role will involve close interaction with sales and marketing data, understanding customer journeys, and potentially contributing to go-to-market strategies.

Other:

• Agile/Pragmatic Marketing Certifications: Certifications such as CSPO (Certified Scrum Product Owner), PMC (Pragmatic Marketing Certified), or similar are a plus, indicating a preference for candidates with formal training in product management methodologies.

📝 Enhancement Note: The technology stack emphasizes tools for project management, documentation, data analysis, and customer relationship management. For operations professionals, proficiency in these areas is often a core competency, making this a natural fit for those with experience in implementing and optimizing workflows using these systems.

👥 Team Culture & Values

Operations Values:

• Mission-Driven Integrity: A core value is the unwavering commitment to patient safety and ethical, evidence-based decision-making. Operations professionals will be expected to uphold these principles in all strategic and developmental activities.

• Customer-Centricity: The organization places a high value on understanding and serving the needs of healthcare providers, payers, and patients. This translates to a focus on user experience, feedback integration, and delivering solutions that address real-world challenges.

• Collaboration & Partnership: ECRI emphasizes working closely with internal teams (Sales, Marketing, R&D) and external partners/customers. Operations professionals should be adept at fostering strong relationships and facilitating cross-functional alignment.

• Continuous Improvement & Innovation: As indicated by the reporting structure to Transformation & Innovation, there's a drive for ongoing evolution, modernization of products, and advancement of operational processes. Operations professionals are encouraged to identify opportunities for efficiency and effectiveness.

• Data Integrity & Accuracy: Given the organization's foundation in research and evidence-based medicine, a strong emphasis is placed on the accuracy and reliability of data used for decision-making and product development.

Collaboration Style:

• Cross-Functional Integration: The role requires seamless collaboration with Sales & Marketing to ensure product positioning aligns with capabilities and market feedback is integrated. Partnerships with Transformation & Innovation, Corp Dev, and Subject Matter Experts are crucial for holistic strategy development.

• Process Review & Feedback: A culture that likely encourages regular feedback loops and process reviews to ensure continuous improvement in product development and go-to-market strategies.

• Knowledge Sharing: Encouragement of sharing insights and best practices across teams to build organizational fluency in product thinking, customer needs, and strategic planning.

📝 Enhancement Note: The company culture strongly emphasizes its mission and values. Operations professionals will find that their work is directly tied to a purpose of improving healthcare quality and patient safety. This requires a commitment to ethical practices, rigorous analysis, and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Mission Depth with Market Accessibility: A key challenge will be ensuring ECRI's deep expertise and commitment to patient safety are translated into products that are not only scientifically rigorous but also user-friendly, accessible, and commercially viable for a diverse healthcare market.

• Navigating Complex Healthcare Ecosystem: The healthcare industry is constantly evolving with new regulations, technologies, and care delivery models. Staying ahead of these trends and translating them into actionable product strategies requires continuous learning and adaptation.

• Driving Portfolio Cohesion: Ensuring that a diverse portfolio of healthcare technology solutions functions as a coherent suite, with clear integrations and complementary value propositions, can be complex. Prioritizing investments across this portfolio requires strategic rigor.

• Fostering Product Management Discipline: As ECRI grows, championing and refining product management processes, frameworks, and tools across the organization will be an ongoing challenge, requiring strong change management and leadership skills.

Learning & Development Opportunities:

• Operations Strategy Specialization: Deepen expertise in product strategy and operations within the specialized healthcare technology sector, gaining insights into market dynamics, regulatory landscapes, and technology trends.

• Industry Engagement: The role provides opportunities to engage with healthcare leaders, participate in industry discussions, and potentially attend conferences, building a strong professional network and staying abreast of best practices.

• Leadership Development: As a Director-level role, there are significant opportunities to develop leadership, mentorship, and strategic decision-making skills, preparing for more senior executive positions.

• Process Optimization: Directly contribute to refining and scaling ECRI's product development and go-to-market processes, enhancing operational efficiency and effectiveness.

📝 Enhancement Note: The challenges presented are typical for senior strategy roles in dynamic industries. The growth opportunities are substantial, particularly for operations professionals looking to transition into strategic product leadership roles within a mission-driven organization.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for developing a product portfolio strategy. How do you ensure alignment with overall business objectives and market needs?" (Focus on your structured approach, market analysis techniques, and stakeholder alignment methods).

• "Walk me through a time you owned product decisions across a portfolio. What was your decision-making framework, and how did you communicate the rationale for investments or divestments?" (Prepare a specific example using the STAR method, highlighting your analytical rigor and communication skills).

• "How do you translate market intelligence and customer insights into actionable product roadmaps? Provide an example of a strategic shift you influenced based on market data." (Emphasize your methods for gathering, synthesizing, and acting upon market/customer feedback). Company & Culture Questions:

• "How does your understanding of ECRI's mission to advance patient safety and evidence-based healthcare inform your approach to product strategy?" (Connect your strategic thinking to ECRI's core values and purpose).

• "Describe your experience working cross-functionally with Sales, Marketing, and Product Development. How do you ensure alignment and effective collaboration?" (Highlight your partnership approach and ability to integrate different departmental perspectives).

• "How do you measure the success of a product strategy and its impact on the business? What KPIs are most critical in the healthcare technology space?" (Discuss your approach to defining and tracking metrics, demonstrating an understanding of business outcomes). Portfolio Presentation Strategy:

• Structure: Organize your presentation to clearly articulate the strategic challenge, your proposed solution (product strategy/roadmap), the execution steps, and the measurable results. Use a consistent format for each case study.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your initiatives (e.g., revenue growth, market share increase, customer adoption rates, cost savings from process improvements).

• Highlight Strategic Thinking: Clearly explain the "why" behind your decisions. Demonstrate your ability to see the big picture, analyze market trends, and identify strategic opportunities.

• Showcase Portfolio Management: If you have experience managing multiple products, illustrate how you prioritized, managed dependencies, and ensured synergy within a portfolio.

• Address Process & Operations: Briefly touch upon the operational aspects of your work, such as the processes you used for BRD creation, customer discovery, or alpha/beta program management, to showcase your operational rigor.

📝 Enhancement Note: Preparation should focus on demonstrating a strategic mindset, strong analytical capabilities, and a proven ability to execute within the healthcare technology domain. Articulating how your operational experience supports strategic product decisions will be key.

📌 Application Steps

To apply for this Director, Product Strategy position:

• Submit your application through the provided link on Paycom. Ensure your resume and cover letter are tailored to highlight your experience in B2B healthcare product management, strategy, and portfolio ownership.

• Portfolio Customization: Prepare a concise portfolio that showcases 2-3 key projects demonstrating your ability to define product strategy, manage roadmaps, and translate market intelligence into product success. Focus on projects within the healthcare technology sector, if possible, and quantify results.

• Resume Optimization: Ensure your resume clearly articulates your 7-10 years of experience, emphasizing achievements in upstream marketing, customer discovery, BRD development, and cross-functional collaboration. Use keywords from the job description naturally.

• Interview Preparation: Practice articulating your strategic approach, case studies, and leadership style. Research ECRI's current product offerings, market position, and mission to tailor your responses and demonstrate genuine interest.

• Company Research: Deeply understand ECRI’s role in patient safety, evidence-based medicine, and technology decision support. Be prepared to discuss how your strategic vision aligns with their mission and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.