Digital UX Owner

📍 Job Overview

Job Title: Digital UX Owner

Company: Celanese International Corporation

Location: Florence, Kentucky, United States

Job Type: Full-Time

Category: Digital Product & User Experience Operations

Date Posted: August 11, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Owns the end-to-end user experience (UX) and user interface (UI) strategy for an AI-powered digital assistant, Chemille®, ensuring a cohesive and intuitive customer journey.

• Drives the product vision and design principles for digital platforms, establishing site standards and maintaining visual consistency across all features and customer touchpoints.

• Conducts comprehensive user research and usability testing to identify friction points and translate data-driven insights into actionable design improvements, enhancing user satisfaction.

• Collaborates closely with product managers, UX developers, and content teams to ensure seamless implementation of designs that delight users and align with business objectives.

• Serves as the primary advocate for user needs and design best practices, championing UX/UI quality and leading a Center of Excellence for digital design standards.

📝 Enhancement Note: This role is positioned as a "Digital UX Owner," indicating a senior-level responsibility for the entire user experience lifecycle of a specific digital product (Chemille®). This implies a strategic focus beyond just design execution, encompassing product vision, user advocacy, and cross-functional leadership within the operations of digital product delivery.

📈 Primary Responsibilities

• Define and uphold the overarching UX vision and core design principles for the Chemille® AI platform, establishing and enforcing site-wide standards for look, feel, and interaction patterns.

• Develop detailed user personas and comprehensive journey maps to effectively communicate design intent and user flows to stakeholders and development teams.

• Maintain and evolve the design system and style guide, ensuring a consistent and high-quality visual language across all digital touchpoints.

• Design responsive layouts optimized for both desktop and mobile devices, ensuring a seamless user experience regardless of access method.

• Ensure all digital product interfaces adhere to accessibility standards, specifically WCAG (Web Content Accessibility Guidelines), to serve a diverse user base.

• Lead and execute user research initiatives, including usability testing (employing metrics like SUS, NPS, CSAT) to gather feedback and identify areas for enhancement.

• Analyze user utilization and behavior data to pinpoint friction points within the user journey and propose data-backed design solutions.

• Design and manage A/B tests to validate hypotheses and inform iterative improvements to the user interface and overall user experience.

• Measure and report on user satisfaction metrics across desktop and mobile platforms, providing insights into user engagement and sentiment.

• Collaborate effectively with product managers, UX developers, and content strategists to ensure accurate and high-fidelity implementation of UX/UI designs.

• Facilitate design reviews with stakeholders, gathering feedback and ensuring alignment with business objectives and technical feasibility.

• Act as the ultimate decision-maker on all UX/UI-related matters for the Chemille® platform, ensuring design integrity and strategic alignment.

• Champion user-centric design principles and advocate for best practices across the organization, fostering a culture of design excellence.

• Stay abreast of the latest UX/UI best practices, emerging design trends, and innovative technologies, integrating relevant advancements into the platform's evolution.

• Develop, maintain, and lead a UX/UI Center of Excellence, establishing best practices, reusable templates, and training programs for digital design across the company.

📝 Enhancement Note: The responsibilities highlight a blend of strategic product ownership and hands-on design execution, typical for a senior UX role focused on a specific digital product. The emphasis on "owning" the UX/UI, leading a "Center of Excellence," and being the "final decision maker" signifies significant authority and impact within the digital product operations.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, Psychology, or a related field, or equivalent practical experience. Experience:

• A minimum of 5 years of progressive experience in user experience (UX) and user interface (UI) design, encompassing research, design, development, and implementation of digital products.

• Proven experience in owning and driving the UX/UI strategy for digital platforms, ideally including AI-powered applications or digital assistants. Required Skills:

• UX/UI Design Expertise: Deep understanding of UX principles, user-centered design methodologies, and best practices for creating intuitive and engaging digital interfaces.

• Product Management Fundamentals: Ability to translate business objectives into user-centric design strategies and product roadmaps for digital initiatives.

• User Research & Validation: Proficiency in conducting qualitative and quantitative user research, including usability testing, user interviews, surveys (SUS, NPS, CSAT), and persona development.

• Design Tools Proficiency: Advanced skills in industry-standard design and prototyping tools, with a strong emphasis on Figma for visual design, wireframing, and interactive prototyping.

• Accessibility Standards: Thorough knowledge and practical application of WCAG guidelines to ensure digital products are accessible to all users.

• Responsive Design: Expertise in designing adaptable layouts that provide optimal viewing and interaction experiences across a wide range of devices and screen sizes.

• Data Analysis & A/B Testing: Ability to analyze user behavior data, interpret A/B test results, and leverage insights to drive iterative design improvements.

• Stakeholder Management: Excellent communication and interpersonal skills to effectively collaborate with and influence cross-functional teams, including product managers, developers, and business leaders.

• Visual Design Acumen: Strong aesthetic sensibility and a keen eye for detail in visual design, including typography, color theory, and layout composition.

Preferred Skills:

• Experience with developing and maintaining design systems and style guides.

• Familiarity with journey mapping techniques to visualize and optimize customer interactions.

• Experience in leading or contributing to a UX/UI Center of Excellence.

• Understanding of AI-driven user experiences and their unique design considerations.

• Familiarity with Agile development methodologies.

📝 Enhancement Note: The experience requirement is framed as "5-10 years" based on the AI-derived range and the typical seniority associated with "Owner" roles in product management and UX. The emphasis on Figma, WCAG, and specific research methodologies (SUS, NPS, CSAT) are crucial keywords for ATS screening and candidate relevance.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of End-to-End UX/UI Ownership: Present a minimum of 2-3 comprehensive case studies demonstrating your leadership in defining and executing the UX/UI strategy for digital products from conception through implementation.

• Demonstration of User-Centric Design Process: Clearly articulate your process for user research, persona development, journey mapping, wireframing, prototyping, and usability testing, highlighting how user insights informed design decisions.

• Visual Design Excellence: Include high-fidelity mockups and interactive prototypes that showcase your skills in visual design, layout, typography, and brand consistency. Emphasis should be placed on the aesthetic quality and intuitive nature of the designs.

• Impact and Results: Quantify the impact of your design contributions. Where possible, include metrics related to user satisfaction (NPS, CSAT), task completion rates, conversion improvements, or reduction in user friction points resulting from your UX/UI initiatives.

• Accessibility Integration: Provide examples of how you have incorporated accessibility standards (WCAG) into your design process and deliverables.

Process Documentation:

• Workflow Optimization Case Studies: Be prepared to discuss how you have analyzed existing user workflows, identified bottlenecks or areas of friction, and designed solutions to optimize efficiency and user satisfaction.

• Design System Contribution: Detail your experience in contributing to or establishing design systems, including how you ensure consistency, scalability, and maintainability of design elements.

• Agile Design Collaboration: Describe your experience working within Agile development cycles, including how you collaborate with product managers and developers to iterate on designs based on feedback and technical constraints.

• Data-Informed Iteration: Be ready to explain how you use analytics and user feedback data to inform design iterations and validate design hypotheses through A/B testing or other validation methods.

📝 Enhancement Note: Operations roles, especially those involving product ownership, require a demonstrable portfolio. This section provides specific guidance on what Celanese International Corporation would likely expect, focusing on process, impact, and the ability to articulate design decisions backed by data and user research.

💵 Compensation & Benefits

Salary Range:

• Based on the location (Florence, Kentucky), experience level (5-10 years), and the senior nature of a "Digital UX Owner" role, the estimated annual salary range for this position is $110,000 - $150,000 USD. Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage to support employee well-being.

• Retirement Savings Plan: 401(k) plan with potential company match, aiding long-term financial security.

• Paid Time Off: Generous vacation, sick leave, and paid holidays for work-life balance.

• Professional Development: Opportunities for training, workshops, conferences, and certifications to enhance skills in UX/UI, product management, and emerging technologies.

• Life and Disability Insurance: Coverage to provide financial protection for employees and their families.

• Employee Assistance Program (EAP): Support services for personal and professional challenges.

• Potential for Bonuses: Performance-based bonuses may be offered based on individual and company success.

Working Hours:

• Standard full-time work hours, typically 40 hours per week. While the role is on-site, flexibility may be available depending on project needs and team collaboration schedules.

📝 Enhancement Note: Salary estimation is based on national averages for similar UX Owner/Senior UX Designer roles in the United States, adjusted for the cost of living in the Florence, Kentucky area. Benefits are standard for a large corporation like Celanese International Corporation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Chemical Manufacturing and Specialty Materials. Celanese is a global technology and specialty materials company that produces a wide range of differentiated chemical products which are essential to everyday life.

Company Size: Large Enterprise (10,000+ employees). This indicates a well-established organization with structured processes, significant resources, and opportunities for cross-functional collaboration and career advancement.

Founded: 1918. With over a century of history, Celanese has a deep-rooted understanding of its markets and a commitment to innovation, which likely influences its operational approach and company culture.

Team Structure:

• The Digital UX Owner will likely be part of a broader Digital Product or IT organization, potentially within a dedicated team focused on customer-facing digital platforms like Chemille®.

• This team likely includes roles such as Product Managers, UX Developers, Content Strategists, Data Analysts, and potentially AI/ML specialists.

• The reporting structure would likely place the UX Owner under a Director or VP of Digital Products or similar senior leadership, with dotted-line reporting or close collaboration with business unit leaders who benefit from Chemille®. Methodology:

• Data-Driven Decision Making: Celanese, as a large chemical company, will likely emphasize data analytics and performance metrics to guide strategic decisions, including those related to digital product development and user experience optimization.

• Agile and Lean Principles: Modern digital product development often employs Agile methodologies, focusing on iterative development, continuous feedback, and adaptability to market changes.

• Customer-Centricity: The creation of Chemille® highlights a strategic focus on enhancing customer engagement and providing value through digital channels, suggesting a strong emphasis on understanding and meeting customer needs.

Company Website: http://celanese.com/

📝 Enhancement Note: Understanding Celanese's industry (chemical manufacturing) and size (large enterprise) helps contextualize the role. A "Digital UX Owner" in this environment likely bridges the gap between complex technical products and user-friendly digital interfaces, requiring a blend of technical understanding and strong user advocacy.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior-level position within the User Experience and Digital Product Operations domain. It signifies a high degree of autonomy, strategic responsibility, and the ability to influence product direction. The "Owner" title suggests accountability for the success of the Chemille® platform's user experience.

Reporting Structure: The Digital UX Owner will likely report to a Director or VP of Digital Product Management, Digital Transformation, or a similar senior executive overseeing digital initiatives. Close collaboration with Product Managers, Engineering leads, Marketing, and Sales teams is expected, as the role requires input from and influence over various departments to ensure a unified and effective user experience.

Operations Impact: The success of the Chemille® platform directly impacts customer acquisition, engagement, satisfaction, and ultimately, revenue generation. By optimizing the user experience, this role contributes to:

• Increased customer adoption and usage of the AI-powered material recommendation tool.

• Improved conversion rates for leads generated through the platform.

• Enhanced customer loyalty and satisfaction by providing a seamless and valuable digital interaction.

• Streamlined internal processes by providing customers with self-service access to information and expert guidance.

• Data-driven insights that inform product development and business strategy for Celanese's material offerings. Growth Opportunities:

• Leadership in Digital Product: Potential to move into broader Digital Product Management roles, overseeing multiple digital assets or platforms.

• Specialization in AI UX: Deepen expertise in designing for AI-powered applications, a rapidly growing and in-demand field.

• Strategic UX/UI Leadership: Advance to a Head of UX or similar leadership position, managing a team of UX professionals and shaping the company's overall digital design strategy.

• Cross-Functional Mobility: Leverage experience in digital product operations to move into strategic roles within Product Management, Marketing Technology, or Digital Transformation initiatives across Celanese.

📝 Enhancement Note: The "Owner" title implies a career trajectory that emphasizes leadership and strategic impact. The growth opportunities are geared towards advancing within the UX/Product domain or leveraging that expertise in broader strategic roles within a large corporation.

🌐 Work Environment

Office Type: On-site, likely within a modern corporate office environment at Celanese's Florence, Kentucky location. This setting typically includes dedicated workspaces, collaborative areas, meeting rooms, and corporate amenities.

Office Location(s):

• Florence, Kentucky: The primary work location is specified as 8040 US 25, Florence, KY 41042. This location is likely a significant corporate hub for Celanese, offering access to various departments and resources. Workspace Context:

• Collaborative Spaces: The environment is expected to foster collaboration through open-plan areas, meeting rooms equipped with presentation technology, and informal gathering spots designed to encourage cross-functional interaction.

• Technology & Tools: Employees will have access to standard corporate IT infrastructure, including high-speed internet, workstations, and the necessary software tools for design, communication, and project management. The role will heavily utilize design software like Figma.

• Team Interaction: The on-site nature promotes direct interaction with product managers, developers, marketing, and sales teams, facilitating rapid feedback loops and shared understanding essential for effective UX/UI development.

Work Schedule:

• The role is designated as Full-Time, with standard working hours typically around 40 hours per week. While on-site, there may be some degree of flexibility in daily start/end times, subject to team needs and managerial approval, particularly for critical project deadlines.

📝 Enhancement Note: The on-site requirement for a UX Owner role in a large corporation suggests a preference for in-person collaboration, team synergy, and direct access to stakeholders and resources critical for product development.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager to assess basic qualifications and alignment with the role's requirements.

• Hiring Manager Interview: A discussion focused on your experience, approach to UX/UI design, product vision, and understanding of the Chemille® platform's objectives. Expect questions about your leadership style and how you advocate for users.

• Portfolio Presentation & Design Challenge: A crucial stage where you will present selected case studies from your portfolio, detailing your process, decision-making, and the impact of your work. You may also be given a design challenge to solve during or after this interview, assessing your problem-solving skills and design thinking.

• Cross-Functional Interviews: Meetings with key stakeholders (e.g., Product Managers, Lead Developers, Marketing Leads) to evaluate your ability to collaborate, communicate effectively, and integrate UX/UI considerations with business and technical requirements.

• Final Interview: Potentially with senior leadership to assess cultural fit, strategic alignment, and long-term potential within Celanese.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest case studies that best demonstrate your end-to-end UX/UI ownership, problem-solving abilities, and impact on digital products. Prioritize projects similar to an AI-powered assistant or complex digital platforms.

• Tell a Story: For each case study, clearly outline the problem, your role and process, the solutions you designed, the rationale behind your decisions, and the measurable outcomes or impact. Use visuals effectively to guide the narrative.

• Highlight Process & Rationale: Detail why you made certain design choices. Explain your user research methodology, how you translated insights into design, and how you validated your solutions.

• Showcase Figma Proficiency: Be prepared to walk through interactive prototypes in Figma or similar tools, explaining your design system components and responsive design strategies.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs. Focus on user satisfaction, engagement, efficiency gains, or business outcomes.

Challenge Preparation:

• Understand the Product: Research Chemille® thoroughly. Understand its purpose, target audience, and the value it provides.

• Think Strategically: For any design challenge, focus on understanding the user needs and business goals first. Articulate your assumptions clearly.

• Process-Oriented Approach: Demonstrate a structured design process, even under time constraints. Explain your steps, from problem definition to potential solutions.

• Communicate Clearly: Be articulate about your thought process, design choices, and potential trade-offs. Practice presenting your ideas concisely.

📝 Enhancement Note: The interview process for a senior "Owner" role will be rigorous, with a significant emphasis on portfolio demonstration and the ability to articulate strategic thinking and impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Proficiency is a core requirement.

• User Research Platforms: Tools like UserTesting.com, Maze, or similar platforms for conducting remote usability testing and gathering feedback.

• Analytics & Data Visualization Tools: Experience with tools like Google Analytics, Adobe Analytics, Tableau, Power BI, or internal BI platforms to analyze user behavior data and track UX metrics.

• Project Management Software: Familiarity with tools such as Jira, Asana, or Trello for managing design tasks and collaborating within Agile workflows.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics for understanding website traffic, user behavior, and conversion funnels.

• User Feedback Tools: NPS, CSAT, SUS survey tools integrated into the platform or used for standalone research.

• A/B Testing Tools: Optimizely, VWO, Google Optimize (or similar) for experimental design and validation.

CRM & Automation:

• CRM Systems: While not directly owned by UX, understanding how CRM data (e.g., from Salesforce) can inform user segmentation and personalization is beneficial.

• Collaboration Platforms: Slack, Microsoft Teams for day-to-day team communication and collaboration.

📝 Enhancement Note: The explicit mention of Figma and the general requirement for analytics and research tools are critical. Highlighting these within the context of optimizing an AI-powered digital assistant provides relevant operational context.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring that all design decisions prioritize user needs and enhance their experience.

• Data-Driven Excellence: A belief in using data and analytics to inform design decisions, measure success, and drive continuous improvement in user experience.

• Collaboration & Transparency: Fostering an environment where open communication, constructive feedback, and shared ownership are encouraged across teams.

• Innovation & Adaptability: Embracing new technologies and design trends, and being willing to experiment and iterate to create cutting-edge digital solutions.

• Quality & Attention to Detail: A commitment to high standards in design execution, ensuring visual consistency, functional integrity, and adherence to accessibility guidelines.

Collaboration Style:

• Cross-Functional Integration: Proactive engagement with Product Management, Engineering, Marketing, and Sales to ensure a unified approach to product development and customer experience.

• Agile Iteration: Working within an iterative framework, participating in stand-ups, sprint planning, and retrospectives to provide timely design input and adapt to evolving requirements.

• Feedback-Rich Environment: Actively seeking and providing constructive feedback on designs, user research findings, and implementation details to ensure the best possible outcome.

• Knowledge Sharing: Contributing to the UX/UI Center of Excellence by sharing best practices, insights from user research, and innovative design solutions.

📝 Enhancement Note: These values and collaboration styles are inferred from the nature of the role ("Owner"), the product (AI-powered digital assistant), and the typical culture of a large, innovative corporation. They highlight the operational aspects of teamwork and decision-making.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Navigating the inherent tension between creating the ideal user experience and meeting the strategic, technical, and financial goals of a large enterprise like Celanese.

• Complexity of AI-Powered Platforms: Designing intuitive interfaces for AI-driven tools that can be complex to understand or interact with, ensuring users trust and effectively utilize the recommendations.

• Ensuring Consistency Across Digital Ecosystems: Maintaining a cohesive look, feel, and user journey across Chemille® and potentially other Celanese digital touchpoints, especially as the platform evolves.

• Driving Adoption of New UX Standards: Championing and embedding new design principles, accessibility standards, and best practices across different teams and projects within a large organization.

• Measuring Impact of UX Improvements: Quantifying the direct business impact of UX/UI enhancements on metrics like customer satisfaction, lead generation, and conversion rates can be challenging.

Learning & Development Opportunities:

• Specialized AI UX Training: Access to training and resources focused on the unique challenges and opportunities of designing for artificial intelligence.

• Advanced Design System Management: Opportunities to lead the development and strategic implementation of comprehensive design systems.

• Industry Conferences & Workshops: Participation in leading UX/UI and product management conferences (e.g., NN/g, UXPA, Adobe MAX) to stay current with trends and network with peers.

• Leadership Development Programs: Celanese likely offers internal programs for leadership skill enhancement, project management, and strategic thinking.

• Mentorship: Opportunities to learn from senior leaders within Celanese's digital product or technology divisions, as well as potentially mentor junior designers.

📝 Enhancement Note: Identifying potential challenges helps candidates prepare, while highlighting growth opportunities demonstrates the company's investment in employee development, particularly relevant for senior roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business priorities. How did you approach it, and what was the outcome?" (Focus on your decision-making process, negotiation skills, and ability to find optimal solutions.)

• "How would you approach defining the UX strategy for an AI-powered digital assistant like Chemille®, considering its unique capabilities and potential user uncertainties?" (Showcase your understanding of AI UX, user research methodology, and strategic product thinking.)

• "Walk us through your process for creating and maintaining a design system. What are the key components, and how do you ensure its adoption and scalability?" (Demonstrate your systematic approach to design consistency and efficiency.) Company & Culture Questions:

• "Based on your research, what do you see as the biggest opportunities for the Chemille® platform's user experience to drive business value for Celanese?" (Show that you've done your homework on the company, its products, and its strategic goals.)

• "How do you typically collaborate with product managers and developers? Describe a situation where you had to influence a technical decision based on UX best practices." (Assess your teamwork, communication, and advocacy skills.)

• "How do you measure the success of your UX/UI work? What metrics do you prioritize, and how do you tie them back to business objectives?" (Highlight your data-driven approach and focus on measurable impact.) Portfolio Presentation Strategy:

• Structure Each Case Study: Problem -> Your Role & Process -> Solution -> Impact/Results.

• Highlight Figma Skills: Be ready to navigate interactive prototypes, explaining your component-based design and responsive layouts.

• Emphasize User Research: Clearly articulate how user insights guided your design decisions and how you validated your solutions.

• Quantify Achievements: Use numbers and metrics to demonstrate the positive outcomes of your work.

• Tailor to Chemille®: If possible, draw parallels between your past projects and the challenges/opportunities of an AI-powered digital assistant.

📝 Enhancement Note: These sample questions are designed to probe for strategic thinking, operational execution, and cultural fit, all critical for a senior "Owner" role in a large corporation.

📌 Application Steps

To apply for this Digital UX Owner position:

• Submit your application through the Celanese career portal via the provided job URL.

• Tailor Your Resume: Highlight keywords and achievements related to UX/UI design, product management, AI-powered products, Figma, user research, accessibility, and demonstrable impact. Quantify your accomplishments wherever possible.

• Curate Your Portfolio: Select 3-4 compelling case studies that showcase your end-to-end UX/UI ownership, design process, problem-solving skills, and quantifiable results. Ensure your portfolio is accessible online (e.g., personal website, Behance, dedicated PDF).

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on storytelling, clear articulation of your process, and the impact of your work. Be ready to discuss your Figma proficiency and any experience with AI UX challenges.

• Research Celanese and Chemille®: Understand the company's business, its products (especially Chemille®), and its commitment to digital innovation. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.