Designer UX/UI

📍 Job Overview

Job Title: Designer UX/UI

Company: Go RH

Location: Québec, Qc, Canada

Job Type: Temps plein- Permanent (Full-time, Permanent)

Category: Product Design / UX/UI

Date Posted: 2026-05-28

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (Remote OK with potential office presence)

🚀 Role Summary

• Drive UX discovery and co-construct user journeys for complex SaaS HR solutions, leveraging AI-first methodologies.

• Utilize AI copilots like Claude to generate mockups and prototypes, focusing on critical evaluation and refinement.

• Ensure the seamless integration of AI-generated designs with the company's established Figma Design System.

• Collaborate closely with Product Owners and development teams to deliver high-quality, intuitive user experiences for cloud applications.

• This role is a 1-year maternity leave replacement.

📝 Enhancement Note: The job description emphasizes an "AI-First" approach, indicating a strong reliance on AI tools for design generation. The candidate is expected to lead the UX discovery process, not just execute tasks. The role is a temporary, 1-year maternity leave replacement, which is a crucial detail for candidates to consider. The company is a Canadian PME (SME) focused on SaaS HR solutions.

📈 Primary Responsibilities

• Lead UX discovery initiatives, including user interviews, workshops, and synthesis of insights to understand user needs and pain points.

• Co-construct user journeys and define user experiences in close collaboration with the Product Owner.

• Leverage advanced AI tools (e.g., Claude, ChatGPT) to generate design mockups and prototypes efficiently.

• Critically evaluate and refine AI-generated outputs, ensuring ergonomic quality, logical flow, and adherence to best practices.

• Maintain and contribute to the Figma Design System, ensuring consistency and scalability across all SaaS cloud applications.

• Document functional specifications, edge cases, and expected behaviors for development and QA teams.

• Support the technical team during development and QA phases to ensure the final UX quality is delivered as intended.

• Present UX designs and rationales to stakeholders, iterating based on feedback.

📝 Enhancement Note: The responsibilities highlight a proactive approach to UX discovery and a strong emphasis on AI tool utilization and critical validation, moving beyond traditional pixel-pushing. The expectation is for the designer to "drive" and "lead" these processes.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design, Human-Computer Interaction, or a related field is implied by the role's responsibilities.

Experience: Minimum of 2-5 years of confirmed experience in UX (research and design) for SaaS or Cloud products.

Required Skills:

• Demonstrated practical application of AI in design workflows (e.g., Claude, ChatGPT).

• Strong critical thinking skills to evaluate and validate AI-generated design outputs.

• Proven experience in UX research methodologies (interviews, workshops, user testing).

• Proficiency in Figma, including experience with Design Systems.

• Experience designing for complex SaaS or Cloud-based applications.

• Familiarity with Agile development tools such as Jira and Confluence for documentation and collaboration.

• Excellent autonomy, openness to feedback, teamwork, and a positive attitude. Preferred Skills:

• Advanced proficiency with Claude AI, including prompt engineering and structured prompting techniques.

• Experience with Applicant Tracking Systems (ATS), Human Resources Information Systems (HRIS), or complex B2B business software.

• Knowledge of Material Design 3 guidelines.

• Understanding of accessibility standards, specifically WCAG (Web Content Accessibility Guidelines).

📝 Enhancement Note: The "AI-Native Culture" requirement is a strong differentiator, suggesting candidates must have hands-on experience with AI in their design process, not just theoretical knowledge. The emphasis on critical thinking over manual pixel work is also notable.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase case studies demonstrating a strong UX research foundation, from discovery to final design.

• Highlight projects where AI tools were integrated into the design workflow, detailing the process and outcomes.

• Include examples of user journey maps, wireframes, and interactive prototypes, emphasizing the problem-solving approach.

• Demonstrate experience with Figma, including contributions to or utilization of a Design System.

• Projects involving complex SaaS or B2B applications are highly preferred. Process Documentation:

• Provide clear examples of how user research insights were translated into design decisions.

• Illustrate the process of co-constructing user flows and features with product stakeholders.

• Showcase how AI was used to accelerate design iterations and prototyping.

• Detail the process of documenting functional specifications and edge cases for development.

📝 Enhancement Note: Given the AI-first emphasis, portfolios should ideally demonstrate how AI was leveraged to enhance the design process, not just the final output. Clear articulation of the designer's critical role in validating and refining AI-generated content is key.

💵 Compensation & Benefits

Salary Range: Based on Quebec City's market for mid-level UX/UI Designers with 2-5 years of experience and specialized AI skills, a competitive salary range is estimated between $70,000 - $95,000 CAD annually. This estimate considers the specialized AI requirements and the temporary nature of the contract.

Benefits:

• 37.5-hour work week.

• Group insurance plan (50% employer-paid).

• Health account.

• Telemedicine services.

• Bank of mobile and sick leave days.

• RRSP (Registered Retirement Savings Plan) and DPSP (Deferred Profit-Sharing Plan).

• Abundant snacks (implies an office perk if applicable, or a general company culture point).

Working Hours: 37.5 hours per week, with flexible scheduling to balance professional and personal life.

📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for UX/UI designers in Quebec City, Canada, adjusted for the mid-level experience and the specific AI skills requested. The temporary nature of the role might influence the final negotiated salary.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Human Resources Software (SaaS)

Company Size: The description implies a growing PME (SME) with over 1,500 clients, suggesting a dynamic and evolving environment. The core team is likely mid-sized, fostering close collaboration.

Founded: Folks is a Quebec-based technology company. The founding date is not specified but the growth trajectory suggests a relatively modern company.

Team Structure:

• The Designer UX/UI reports to the Director of Product.

• The Product team likely includes Product Owners, other designers, and potentially Product Managers.

• Close collaboration with development and QA teams is expected.

• The company culture is described as "AI-First," "young, human, and ambitious," with a high degree of autonomy and trust. Methodology:

• AI-First: AI is central to the product development and design process.

• Agile: Implied by the use of Jira and Confluence, common in software development teams.

• User-Centric: Strong emphasis on UX discovery, research, and understanding user needs.

• Collaborative: Encourages co-construction and cross-functional teamwork.

Company Website: gorh.co

📝 Enhancement Note: The "AI-First" culture is a defining characteristic, impacting how design and product development are approached. The company targets Canadian SMEs, indicating a focus on practical, scalable HR solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is a mid-level (2-5 years) UX/UI Designer position. It offers a significant opportunity to specialize in AI-assisted design and contribute to a growing SaaS product.

Reporting Structure: The Designer UX/UI reports directly to the Director of Product, providing visibility and direct interaction with product leadership.

Operations Impact: The Designer UX/UI will directly influence the usability, adoption, and overall success of Folks' SaaS HR solutions by enhancing the user experience. This role is critical for the product's market competitiveness and customer satisfaction.

Growth Opportunities:

• Specialization in AI-driven design and prompt engineering for design tools.

• Deepen expertise in SaaS product design for the HR tech industry.

• Potential to contribute to the evolution of the company's Design System.

• Opportunity to gain experience in a fast-paced, growing Canadian tech company.

• While this is a 1-year contract, successful performance could lead to other opportunities within the company or provide strong experience for future roles.

📝 Enhancement Note: The role is a contract position for a 1-year maternity leave replacement. While it offers excellent experience in AI-driven design, candidates should be aware of the fixed-term nature. Growth would primarily be in skill development and specialization within the UX/UI domain.

🌐 Work Environment

Office Type: The description mentions "Snacks à profusion" and a "100% flexible schedule," suggesting a hybrid or remote-friendly work environment. While not explicitly stated as remote-only, the flexibility implies a modern approach to work. The presence of snacks might suggest an office environment that the candidate can choose to utilize.

Office Location(s): Québec, Qc, Canada.

Workspace Context:

• A flexible work schedule allows for better work-life balance.

• The environment fosters autonomy and trust, encouraging initiative.

• Collaboration is facilitated through Slack channels.

• The team is described as young, human, and ambitious, indicating a vibrant and dynamic atmosphere.

Work Schedule: A 37.5-hour work week with 100% schedule flexibility, allowing for significant personal autonomy in managing work hours.

📝 Enhancement Note: The emphasis on "100% flexible schedule" strongly suggests that remote work is a primary option, or at least highly accommodated, for this role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application and portfolio to assess alignment with required skills, particularly AI utilization and UX/UI expertise.

• Technical Interview: Discussion focused on UX methodologies, AI-driven design workflows, Figma proficiency, and problem-solving scenarios. Candidates may be asked to walk through specific projects from their portfolio.

• Case Study/Design Challenge: Potentially a practical exercise to assess design thinking, AI prompt usage, and solution articulation. This might involve a hypothetical problem or a challenge related to the Folks product.

• Team/Cultural Fit Interview: Conversation with the Director of Product and potentially other team members to assess collaboration style, autonomy, and alignment with the "AI-First" and "human" culture.

Portfolio Review Tips:

• Highlight AI Integration: Clearly showcase how AI tools (Claude, ChatGPT) were used in your design process, detailing the prompts, iterations, and your critical role in refining the output.

• Demonstrate UX Process: For each project, articulate the problem, your research methods, design decisions, and the impact of your solutions.

• Showcase Figma & Design System: Provide examples of your work within Figma, especially if you have experience with Design Systems.

• Focus on SaaS/B2B: Prioritize projects that demonstrate experience with complex software products, ideally SaaS or B2B.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time).

Challenge Preparation:

• Prepare to discuss your approach to user research, problem definition, and ideation.

• Be ready to present your thought process for using AI in design, including your strategies for prompt engineering and critical validation.

• Practice articulating your design decisions and their rationale, focusing on user needs and business objectives.

• Familiarize yourself with the Folks product and the HR tech industry to demonstrate domain interest.

📝 Enhancement Note: The interview process will heavily weigh the candidate's ability to demonstrate practical, critical use of AI in their design workflow, alongside core UX/UI skills. The portfolio is the primary tool for showcasing this.

🛠 Tools & Technology Stack

Primary Tools:

• AI Design Copilot: Claude (advanced usage expected), ChatGPT.

• Design & Prototyping: Figma (advanced proficiency, including Design System management).

• Project Management & Documentation: Jira, Confluence.

Analytics & Reporting: While not explicitly mentioned, standard UX/UI roles often involve using analytics tools to understand user behavior. Familiarity with tools that track user engagement and task completion would be beneficial.

CRM & Automation: Not directly applicable to this UX/UI role, but understanding how the SaaS product integrates with other systems is a plus.

📝 Enhancement Note: Proficiency with Figma and AI design tools like Claude is non-negotiable. Experience with Jira and Confluence is also essential for collaboration within an Agile product team.

👥 Team Culture & Values

Operations Values:

• AI-Native: Embracing AI as a core tool for innovation and efficiency in design.

• User-Centricity: Deep commitment to understanding and serving user needs.

• Quality & Ergonomics: Maintaining high standards for user experience and interface design.

• Autonomy & Trust: Fostering an environment where individuals can take ownership and work independently.

• Collaboration & Teamwork: Valuing collective effort and open communication.

• Agility & Iteration: Embracing a dynamic approach to product development and design.

Collaboration Style:

• Cross-functional collaboration with Product Owners, Developers, and QA is key.

• Open communication through Slack channels for daily interaction and knowledge sharing.

• A culture that encourages constructive feedback and iterative improvement.

• Emphasis on "co-construction" of user experiences.

📝 Enhancement Note: The company culture is defined by its "AI-First" mindset, combined with a human-centric approach to team dynamics and user needs. The emphasis on autonomy and trust suggests a mature and professional working environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Mastering the advanced use of AI tools for design generation and prompt engineering to maximize efficiency and quality.

• Critically evaluating and refining AI outputs to ensure they meet high UX and ergonomic standards, avoiding over-reliance on AI suggestions.

• Balancing the rapid pace of AI advancements with the need for consistent design quality and adherence to the Design System.

• Adapting to a fast-paced SaaS product environment and contributing effectively within a 1-year contract period.

• Effectively communicating and defending UX decisions to stakeholders, especially when AI-generated elements are involved. Learning & Development Opportunities:

• Deep dive into AI-driven design workflows and prompt engineering for UX/UI.

• Gain specialized experience in HR tech SaaS product design.

• Contribute to and expand knowledge of Figma Design Systems.

• Develop expertise in user research and co-creation within an Agile framework.

• Experience working in a rapidly growing Canadian technology company.

📝 Enhancement Note: The primary challenge and growth opportunity lie in mastering the cutting edge of AI-assisted design within a structured product environment, requiring both technical skill and strong critical judgment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used AI tools in your design process. What were the benefits and challenges, and how did you ensure the quality of the output?"

• "How do you approach user research for a complex SaaS product, and how would you leverage AI in this discovery phase?"

• "Imagine you've generated a prototype using AI. What steps would you take to validate its usability and ensure it aligns with design best practices and the company's Design System?"

• "How do you balance speed of AI-generated design with the need for meticulous UX quality and consistency?"

• "Walk us through your process for presenting and defending a UX design to stakeholders, especially if parts of it were AI-generated." Company & Culture Questions:

• "What interests you about Folks' AI-First approach to product development?"

• "How do you contribute to a collaborative and energetic team environment?"

• "Describe your experience working with product owners and development teams in an Agile setting."

• "What are your expectations regarding flexibility and autonomy in a work environment?" Portfolio Presentation Strategy:

• Structure your narrative: For each case study, clearly articulate the problem, your role, the AI-assisted process, your critical contributions, the solution, and the impact.

• Demonstrate AI prompts: If possible, show examples of prompts used and how they evolved.

• Highlight critical thinking: Emphasize your judgment calls, refinements, and how you ensured the AI output met user needs and design standards.

• Showcase Figma expertise: Be ready to navigate your Figma files and explain your Design System contributions.

• Keep it concise and impactful: Focus on the most relevant projects that showcase your AI-driven UX/UI skills.

📝 Enhancement Note: Candidates should prepare to speak in detail about their practical experience with AI in design, showcasing their critical evaluation skills and understanding of UX principles within a SaaS context.

📌 Application Steps

To apply for this Designer UX/UI position:

• Submit your application through the provided Lever.co link.

• Tailor your resume: Highlight keywords related to UX/UI Design, AI-driven design, Figma, SaaS, user research, and prompt engineering. Quantify achievements where possible.

• Curate your portfolio: Select 2-3 strong case studies that clearly demonstrate your UX/UI process, focusing on projects where you utilized AI tools. Ensure your portfolio showcases your critical thinking and problem-solving skills.

• Prepare for an AI-focused discussion: Be ready to articulate your experience and approach to using AI in design during interviews. Practice explaining your prompt engineering strategies and how you validate AI outputs.

• Research Folks: Understand their product (SaaS HR solutions), their "AI-First" philosophy, and their target market (Canadian PMEs). This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.