Designer UX senior

Ubisoft
Full-timeMontreal, Canada

📍 Job Overview

Job Title: Designer UX Senior

Company: Ubisoft

Location: Montreal, QC, Canada

Job Type: Full-time

Category: User Experience (UX) Design / Game Design Operations

Date Posted: 2026-08-13

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

  • Shape the user experience for an ambitious, large-scale multiplayer first-person shooter live-service game.

  • Bridge product vision with player needs to create coherent, intuitive, and scalable player journeys.

  • Design and implement user interfaces, flows, signals, and feedback systems within an iterative development environment.

  • Foster design consistency and promote best practices in user experience, accessibility, and platform compliance.

  • Collaborate closely with multidisciplinary teams including game design, level design, art, and programming.

📝 Enhancement Note: This role is specifically focused on the user experience within a game development context, emphasizing the "operations" of user experience design by ensuring scalability, consistency, and adherence to best practices for a live-service game. The responsibilities highlight a blend of strategic design thinking and tactical execution within a game development pipeline.

📈 Primary Responsibilities

  • Conduct rigorous framing research and clearly define problems to be solved for UX design initiatives.

  • Design sustainable and scalable UX solutions, encompassing user interfaces, user flows, player feedback systems, and core game mechanics interactions.

  • Produce detailed design artifacts, including sketches, wireframes, user flows, comprehensive documentation, and interactive prototypes, tailored to project needs.

  • Present, defend, and champion UX solutions effectively to diverse, multidisciplinary stakeholders, ensuring alignment and buy-in.

  • Oversee the implementation of UX solutions in collaboration with the user research team, ensuring fidelity to design intent.

  • Iterate on UX solutions and adjust implementation based on user research findings and player feedback.

  • Build, maintain, and promote consistent design systems and UX standards across the project.

  • Encourage and enforce best practices in user experience design, digital accessibility, and platform compliance.

  • Facilitate cross-functional alignment by acting as a liaison between product vision and player needs.

📝 Enhancement Note: The responsibilities emphasize a senior-level contribution, focusing on strategic problem definition, scalable solution design, artifact production, stakeholder management, and the establishment of design systems. The iterative nature of live-service game development is reflected in the emphasis on research, feedback, and implementation oversight.

🎓 Skills & Qualifications

Education: A degree in UX Design, Interaction Design, Cognitive Psychology, or a related field is considered an asset.

Experience: Minimum of 5 years of UX experience specifically within the video game industry.

Required Skills:

  • Strong user-centered design orientation and a passion for creating exceptional player experiences.

  • Excellent written and verbal communication skills for effective collaboration within multidisciplinary teams.

  • Ability to transform specific problem statements into reusable design standards and systems.

  • Intermediate to advanced knowledge in:

    • Motivation and learning strategies.
    • Prototyping techniques and tools.
    • Defining and tracking key success metrics.
    • Digital accessibility standards and platform compliance.
    • Design systems architecture and implementation.
  • Advanced knowledge in:

    • Information architecture principles.
    • Signal and feedback system design.
    • Interaction design patterns and methodologies.
    • Wireframing, screen zoning, and layout design.
  • Solid understanding of:

    • Multiplayer first-person shooter game genres.
    • Open-world game mechanics and player progression.
    • Games as a Service (GaaS) models and monetization systems.
  • Proficiency in:

    • Figma (including component properties, auto-layout, variables, and AI workflows).

    • Confluence for clear, evolving documentation.

    • Miro for multidisciplinary alignment spaces.

    • Working within game editors. Preferred Skills:

  • Experience in implementing user interfaces.

  • Good sense of visual design or motion design.

  • Experience in data analysis to inform design decisions.

📝 Enhancement Note: The qualifications highlight a deep dive into specialized UX skills relevant to gaming, including specific game genres, GaaS models, and advanced proficiency in industry-standard tools like Figma, Confluence, and Miro. The "asset" for a degree suggests practical experience and a strong portfolio are highly valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a minimum of 5 years of UX work within the video game industry, demonstrating a clear progression of skills and responsibilities.

  • Include case studies that detail the problem, your design process, the solutions implemented, and the quantifiable impact on player experience or game metrics.

  • Present examples of scalable UX solutions, particularly those designed for live-service or evolving game environments.

  • Demonstrate proficiency in creating and maintaining design systems, including component libraries, style guides, and documentation.

  • Highlight experience with user research, prototyping, and iterative design based on player feedback. Process Documentation:

  • Provide examples of clear and concise UX documentation, such as user flows, wireframes, and system specifications, created using tools like Confluence.

  • Illustrate your process for defining and tracking UX success metrics, showing how data informed design decisions and improvements.

  • Showcase your approach to collaborating with multidisciplinary teams, including how you facilitated alignment and communicated design intent.

  • Detail your experience with iterative design loops, including how you incorporated user feedback and research findings into subsequent design iterations.

📝 Enhancement Note: The portfolio requirements are tailored to showcase practical application of UX principles within game development, emphasizing scalability, systems thinking, and data-driven iteration. The focus on documentation and process aligns with the "operations" aspect of ensuring consistency and maintainability.

💵 Compensation & Benefits

Salary Range:

The estimated salary range for a Senior UX Designer in Montreal, QC, Canada, with 5-10 years of experience in the gaming industry, typically falls between CAD $90,000 and CAD $130,000 annually. This range can vary based on specific experience, the complexity of the project, and Ubisoft's compensation structure.

Benefits:

  • Comprehensive health and dental insurance plans.

  • Pension plan and retirement savings options.

  • Paid time off, including vacation days and holidays.

  • Opportunities for professional development, training, and conference attendance.

  • Access to Ubisoft's extensive game library and employee discounts.

  • Relocation assistance may be available for eligible candidates.

  • On-site amenities and employee wellness programs. Working Hours:

The standard working hours are approximately 40 hours per week. While the role is office-based, Ubisoft may offer some flexibility depending on team needs and project timelines, with potential for overtime during critical development phases.

📝 Enhancement Note: Salary estimates are based on industry benchmarks for senior UX designers in Montreal, Canada, considering the specific requirements of the gaming industry. Benefits are inferred based on typical offerings for large, established tech/gaming companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Video Game Development. Ubisoft is a global leader in creating and distributing interactive entertainment, known for its expansive open-world franchises and commitment to innovation in the live-service model.

Company Size: Ubisoft is a large, multinational corporation with thousands of employees worldwide, indicating a structured yet collaborative environment with ample resources.

Founded: Founded in 1986, Ubisoft has a long history of developing and publishing successful video games, fostering a culture of creativity, innovation, and player-centric development.

Team Structure:

  • The UX team is likely small and autonomous, fostering close collaboration within a specific game project.

  • The Senior UX Designer will report to a Lead UX Designer or Game Director, working within a multidisciplinary game development team.

  • Cross-functional collaboration is essential, requiring close partnership with game designers, level designers, artists, programmers, and user researchers. Methodology:

  • Data-driven design decisions, informed by user research and player feedback, are central to the process.

  • Iterative design and agile development methodologies are employed to adapt to evolving player needs and game development cycles.

  • Emphasis on creating scalable and maintainable design systems and UX standards to ensure consistency across a live-service product.

Company Website: https://www.ubisoft.com/

📝 Enhancement Note: The company context highlights Ubisoft's position as a major player in the gaming industry, underscoring the scale and ambition of the project. The team structure and methodology emphasize collaboration, iterative processes, and a data-informed approach to UX design in a live-service environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer, indicating a mid-to-senior level of expertise. It requires not only strong individual contribution but also the ability to mentor junior designers, influence design strategy, and contribute to the development of design systems and processes.

Reporting Structure: The Senior UX Designer will likely report to a Lead UX Designer or a Game Director. They will work closely with various leads across disciplines (e.g., Lead Game Designer, Lead Artist, Lead Programmer) to ensure seamless integration of UX into the overall game development.

Operations Impact: The Senior UX Designer's work directly impacts player engagement, satisfaction, and retention. By creating intuitive and enjoyable player experiences, they contribute significantly to the success of a live-service game, influencing monetization, community sentiment, and the long-term viability of the product.

Growth Opportunities:

  • Operations Skill Advancement: Potential to move into Lead UX Designer roles, overseeing larger teams and strategic UX initiatives. Specialization in areas like player progression systems, monetization UX, or accessibility.

  • Learning & Development: Opportunities for advanced training in UX methodologies, game design principles, and emerging technologies. Access to industry conferences and workshops.

  • Leadership Potential: Develop leadership skills through mentoring junior designers, leading design critiques, and contributing to the strategic direction of game UX. Potential to move into management roles or specialized design leadership positions.

📝 Enhancement Note: This section frames the role not just as a design position but as an "operations" role within game development, focusing on how the UX function contributes to the sustained success of a live-service product. Growth opportunities are mapped to both technical UX expertise and leadership development within the gaming industry.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office-based work environment within Ubisoft's Montreal studio.

Office Location(s): Ubisoft Montreal is a major studio located in Montreal, Quebec, Canada. The specific office location will be within the city, likely in a well-established business district offering accessibility via public transport and proximity to amenities.

Workspace Context:

  • The workspace will be collaborative, designed to facilitate easy interaction with team members from various disciplines.

  • Access to industry-standard hardware and software, including powerful workstations and licenses for design tools like Figma, Confluence, and Miro.

  • Opportunities for spontaneous brainstorming sessions, design reviews, and team-building activities within the studio.

  • A dynamic and creative atmosphere typical of game development studios, with a focus on innovation and shared passion for gaming.

Work Schedule: The standard work schedule is office-based, with a focus on core working hours to ensure team collaboration and project alignment. Flexibility may be offered by teams, but the default expectation is consistent presence during business hours to support the iterative nature of game development.

📝 Enhancement Note: The work environment description emphasizes the collaborative and creative nature of a game development studio, highlighting the importance of on-site presence for team synergy and the use of specialized tools.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your CV and portfolio to assess suitability for the Senior UX Designer role and alignment with the game's requirements.

  • Portfolio Presentation & Discussion: An in-depth session where you will present selected case studies from your portfolio, explaining your design process, problem-solving approach, and the impact of your work. Be prepared to discuss your experience with Figma, Confluence, Miro, and game-specific UX challenges.

  • Technical/Design Challenges: You may be asked to complete a design exercise or a case study analysis related to a specific game design problem, evaluating your problem-solving skills, design thinking, and ability to articulate solutions.

  • Team/Manager Interviews: Meetings with the hiring manager and potential team members to assess cultural fit, collaboration style, and your understanding of the game's vision and player base.

  • Final Interview: Potentially with higher-level management to discuss your strategic contribution and long-term potential.

Portfolio Review Tips:

  • Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your experience in game UX, particularly for live-service, multiplayer, or FPS titles.

  • Showcase Process: For each project, clearly articulate the problem, your role, the design process (research, ideation, prototyping, testing, iteration), your specific contributions, and the outcomes/impact.

  • Highlight Tools & Systems: Explicitly detail your proficiency with Figma, Confluence, and Miro, showing how you used them to create effective designs and documentation. If you have experience with design systems, showcase them.

  • Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs (e.g., improved player retention, increased task completion rates, positive feedback trends).

  • Tailor to Ubisoft: Research Ubisoft's current games and player base. If possible, align your portfolio examples with the types of experiences they deliver.

Challenge Preparation:

  • Understand the Game: Familiarize yourself with Ubisoft's live-service FPS titles and the general landscape of the genre.

  • Practice Problem-Solving: Be ready to break down complex player experience issues into actionable design steps.

  • Articulate Reasoning: Clearly explain the rationale behind your design decisions, referencing UX principles and player psychology.

  • Design System Thinking: Consider how your solutions could integrate into or expand upon existing design systems.

📝 Enhancement Note: This section provides a detailed roadmap for candidates, emphasizing the critical role of the portfolio and providing specific advice for preparing for each stage of the interview process, tailored to a senior UX role in game development.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: The core design tool for creating wireframes, prototypes, and final UI assets. Proficiency is expected in advanced features like auto-layout, component properties, variables, and leveraging AI workflows for efficiency.

  • Confluence: Essential for creating and maintaining comprehensive project documentation, UX specifications, and design system guidelines. Clear, organized documentation is key for a live-service game.

  • Miro: A collaborative whiteboard tool used for ideation, brainstorming, user journey mapping, system design, and facilitating cross-disciplinary alignment sessions.

Analytics & Reporting:

  • While not explicitly listed as a primary responsibility, experience with analytics tools (e.g., in-game analytics platforms, user behavior tracking) and the ability to interpret data to inform design decisions is a significant asset. CRM & Automation:

  • Not directly applicable to this role, as it is focused on game design rather than sales or marketing operations.

📝 Enhancement Note: This section highlights the critical software tools required for the role, emphasizing advanced proficiency and their specific applications within the game development and UX design workflow.

👥 Team Culture & Values

Operations Values:

  • Player-Centricity: A deep commitment to understanding and serving the player, ensuring their experience is intuitive, engaging, and enjoyable.

  • Collaboration & Communication: Valuing open, honest, and frequent communication across disciplines to ensure cohesive product development.

  • Innovation & Excellence: A drive to push creative boundaries and deliver high-quality, memorable player experiences.

  • Adaptability & Resilience: Embracing change and challenges inherent in live-service game development, with a focus on continuous improvement.

  • Passion for Games: A genuine love for video games and a desire to contribute to the industry.

Collaboration Style:

  • Cross-functional Integration: Actively working with game designers, artists, programmers, and researchers to integrate UX seamlessly into the game's core.

  • Constructive Feedback: Engaging in design critiques and feedback sessions with an open mind, aiming to improve designs collaboratively.

  • Knowledge Sharing: Willingness to share expertise, best practices, and insights to elevate the team's overall UX capabilities.

📝 Enhancement Note: The team culture and values are inferred from Ubisoft's general ethos and the specific demands of a senior UX role in a creative, collaborative, and player-focused industry like gaming.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing Player Needs with Business Goals: Effectively translating player desires into features that also align with the game's live-service model and monetization strategies.

  • Scalability for Live-Service: Designing UX that can evolve and adapt over time to accommodate new content, features, and player feedback without compromising core usability.

  • Cross-Disciplinary Alignment: Navigating the complexities of working with diverse teams (art, programming, game design) to ensure a unified vision and consistent execution of UX.

  • Maintaining Design Quality Under Pressure: Delivering high-quality UX design within tight production schedules and evolving project requirements.

Learning & Development Opportunities:

  • Advanced UX Specialization: Deepening expertise in specific areas like player progression systems, AI-driven UX, or advanced accessibility design.

  • Game Design Immersion: Gaining a more profound understanding of game mechanics, systems design, and player psychology.

  • Leadership Development: Opportunities to mentor junior designers, lead design initiatives, and contribute to strategic UX planning.

  • Industry Exposure: Attending gaming industry conferences and events to stay abreast of emerging trends and technologies.

📝 Enhancement Note: This section identifies potential challenges inherent in senior UX roles within live-service game development and outlines pathways for continuous learning and professional growth.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance conflicting player feedback with the product's strategic direction. How did you approach it?" (Focus on your process for analysis, stakeholder communication, and decision-making.)

  • "How would you approach designing a new progression system for a live-service FPS game? What key UX principles would you prioritize?" (Demonstrate your understanding of player motivation, game loops, and system design.)

  • "Walk us through your process for creating and maintaining a design system for a large-scale game. What are the key components and challenges?" (Highlight your experience with consistency, documentation, and scalability.) Company & Culture Questions:

  • "What interests you about working at Ubisoft and on this specific type of game?" (Show your research into Ubisoft's portfolio and your passion for the genre.)

  • "How do you typically collaborate with game designers, artists, and programmers? Describe a challenging cross-functional collaboration and how you navigated it." (Focus on your communication and teamwork skills.)

  • "How do you measure the success of your UX designs in a live-service environment?" (Emphasize your understanding of player metrics, A/B testing, and iterative improvements.) Portfolio Presentation Strategy:

  • Storytelling: Frame each project as a narrative: the challenge, your journey, the solution, and the outcome.

  • Visuals: Use high-quality visuals of your wireframes, prototypes, and final designs. Show, don't just tell.

  • Process Focus: Clearly articulate how you arrived at your solutions, not just what the solutions are.

  • Tool Proficiency: Explicitly mention and demonstrate how you used Figma, Confluence, and Miro to achieve your design goals.

  • Conciseness: Be mindful of time. Focus on the most impactful aspects of each project.

📝 Enhancement Note: This section provides targeted interview questions and preparation strategies, focusing on demonstrating strategic thinking, collaboration, and the practical application of UX skills within the gaming context.

📌 Application Steps

To apply for this Senior UX Designer position:

  • Submit your application, including your CV and a link to your online portfolio, through the provided link on SmartRecruiters.

  • Portfolio Customization: Ensure your portfolio prominently features at least 3-5 relevant projects from the video game industry, highlighting your work on live-service, multiplayer, or FPS titles. Clearly articulate your role, process, and impact for each.

  • Resume Optimization: Tailor your resume to emphasize your 5+ years of UX experience in gaming, proficiency in Figma, Confluence, and Miro, and knowledge of relevant game genres and GaaS models. Use keywords from the job description.

  • Interview Preparation: Practice presenting your portfolio case studies, focusing on storytelling, process explanation, and quantifiable results. Prepare to discuss your approach to player-centered design and cross-functional collaboration.

  • Company Research: Familiarize yourself with Ubisoft's current game portfolio, their approach to live-service games, and their company culture. Understand the challenges and opportunities of designing for a large-scale multiplayer FPS.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must have at least 5 years of UX experience in the video game industry and proficiency in tools like Figma, Confluence, and Miro. Strong knowledge of multiplayer shooters, GaaS systems, and user-centered design principles is required.