Designer UX senior

Ubisoft
Full-timeβ€’Montreal, Canada

πŸ“ Job Overview

Job Title: Designer UX senior

Company: Ubisoft

Location: Montreal, QuΓ©bec, Canada

Job Type: Temps plein (Full-time)

Category: UX Design / Game Design Operations

Date Posted: August 06, 2026

Experience Level: 5-10 Years

Remote Status: On-site

πŸš€ Role Summary

  • Shape the user experience for an ambitious, large-scale, multiplayer live-service FPS game, acting as a crucial bridge between product vision and player needs.

  • Design scalable and evolving UX solutions encompassing user interfaces, flows, feedback systems, and core gameplay mechanics for a GaaS (Games as a Service) model.

  • Produce detailed design artifacts, including sketches, wireframes, user flows, and prototypes, tailored to the specific needs of each project stage.

  • Drive cross-functional alignment and collaboration with game design, level design, art, programming, and user research teams to ensure a cohesive and intuitive player journey.

  • Champion user-centered design principles, accessibility standards, and platform compliance within a dynamic and evolving development environment.

πŸ“ Enhancement Note: This role is specifically focused on UX design within the video game industry, with a strong emphasis on live-service, multiplayer FPS games. The "operations" aspect here is in the context of game development operations, focusing on process, system design, and continuous iteration for a GaaS product, rather than traditional business operations.

πŸ“ˆ Primary Responsibilities

  • Conduct rigorous framing research and clearly define problems to be solved, laying the foundation for impactful UX design solutions.

  • Design sustainable and scalable UX solutions, including user interfaces, player flows, in-game feedback mechanisms, and robust system designs.

  • Create and maintain comprehensive design artifacts such as sketches, wireframes, user flows, and detailed documentation to communicate design intent effectively.

  • Develop and present compelling UX solutions to diverse, multidisciplinary stakeholders, articulating the rationale and player benefits.

  • Collaborate closely with user research teams to review implementation, gather feedback, and iterate on UX solutions based on player insights and data.

  • Foster and maintain consistent design systems and UX standards across the project, ensuring a unified and high-quality player experience.

  • Actively promote best practices in user experience, accessibility, and platform adherence throughout the development lifecycle.

  • Facilitate alignment and effective communication between various disciplines including game design, level design, art, and programming.

πŸ“ Enhancement Note: The responsibilities highlight a senior-level expectation for strategic thinking, problem definition, and the ability to translate complex requirements into actionable design solutions. The emphasis on "systems," "standards," and "scalability" points to a need for a candidate who can think beyond individual features and contribute to the long-term maintainability and evolution of the game's UX.

πŸŽ“ Skills & Qualifications

Education: A Bachelor's degree in UX Design, Interaction Design, Cognitive Psychology, or a related field is preferred, though equivalent practical experience will be strongly considered.

Experience: A minimum of 5 years of dedicated UX experience within the video game industry is required, with a preference for candidates with 5-10 years of experience.

Required Skills:

  • Strong user-centered design orientation and a deep understanding of player psychology.

  • Excellent written and verbal communication skills for effective collaboration within multidisciplinary teams.

  • Proven ability to translate specific problem statements into reusable design standards and systems.

  • Advanced proficiency in Information Architecture, Interaction Design, and Wireframing/Screen Zoning.

  • Expertise in designing for player motivation, learning strategies, and feedback/signal systems.

  • Deep knowledge of accessibility principles and platform compliance standards.

  • Mastery of Figma, including advanced features like auto-layout, component properties, variables, and AI workflows.

  • Proficiency in Confluence for clear and evolving documentation.

  • Experience with Miro for multidisciplinary alignment and collaboration.

  • Familiarity with working within game engines. Preferred Skills:

  • Experience in implementing user interfaces.

  • A good sense of visual design or motion design.

  • Experience with data analysis and leveraging player data to inform design decisions.

  • Experience with monetization systems and GaaS (Games as a Service) models.

  • Familiarity with open-world game structures.

πŸ“ Enhancement Note: The "Required Skills" section is densely packed with specific UX methodologies and tools. Candidates should be prepared to demonstrate practical application of these skills, especially Figma's advanced features and the creation of reusable design systems. The preference for candidates with specific game genre knowledge (Multiplayer FPS, GaaS) indicates a need for industry-specific experience.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive portfolio showcasing a range of UX design projects, ideally within the gaming industry.

  • Demonstrated ability to articulate the problem, your design process, and the impact of your solutions.

  • Examples of user flows, wireframes, interactive prototypes, and final UI implementations.

  • Case studies detailing how you've addressed user needs and business objectives.

  • Evidence of creating and maintaining design systems or component libraries. Process Documentation:

  • Examples of clear and concise documentation created in tools like Confluence, detailing design rationale, system specifications, and user flows.

  • Demonstrations of how you've used Miro or similar tools for collaborative design sessions, brainstorming, and alignment.

  • Case studies that highlight your iterative design process, including how you incorporated user research findings and feedback.

  • Documentation that illustrates your understanding of accessibility standards and how they were integrated into designs.

πŸ“ Enhancement Note: For a senior UX role, the portfolio is paramount. It needs to go beyond just visual aesthetics and demonstrate a deep understanding of UX strategy, problem-solving, and the ability to create scalable, maintainable systems. The emphasis on documentation and collaboration tools like Confluence and Miro suggests that the ability to work within established team processes and contribute to shared knowledge bases is highly valued.

πŸ’΅ Compensation & Benefits

Salary Range: The estimated annual salary range for a Senior UX Designer in Montreal, Quebec, Canada, with 5-10 years of experience in the gaming industry, typically falls between $90,000 CAD and $130,000 CAD. This estimate is based on industry benchmarks for senior design roles in major tech hubs like Montreal, considering the specialized nature of game UX and the GaaS model. Factors such as specific project impact, negotiation skills, and Ubisoft's internal compensation structure will influence the final offer.

Benefits:

  • Comprehensive health, dental, and vision insurance plans.

  • Generous paid time off, including vacation, sick leave, and holidays.

  • Retirement savings plan with company matching contributions.

  • Professional development opportunities, including training, conferences, and access to learning resources.

  • Employee assistance programs for mental and physical well-being.

  • Potential for performance-based bonuses and stock options.

  • Access to Ubisoft's extensive game library and employee discounts.

Working Hours: The standard working hours for this position are 40 hours per week, typically aligned with the standard business hours in Montreal (e.g., Monday to Friday, 9 AM to 5 PM). While the role is office-based, Ubisoft often offers some flexibility in scheduling to accommodate project needs and employee well-being.

πŸ“ Enhancement Note: Salary ranges are based on publicly available data for similar roles in Montreal, Canada, and industry reports for senior UX positions in the gaming sector. Benefits are standard for large tech/gaming companies and are inferred based on industry norms.

🎯 Team & Company Context

🏒 Company Culture

Industry: Ubisoft operates within the global video game industry, a dynamic and rapidly evolving sector characterized by innovation, creativity, and a strong focus on player engagement. The company is a world leader, known for developing and publishing major franchises.

Company Size: Ubisoft is a large, publicly traded company with thousands of employees worldwide, operating multiple studios. This scale provides significant resources, opportunities for cross-studio collaboration, and a structured environment.

Founded: Founded in 1986, Ubisoft has a long history of innovation and success in the video game market, evolving from a regional distributor to a global entertainment powerhouse.

Team Structure:

  • The UX team at Ubi MontrΓ©al is likely structured within game development studios, potentially with a central UX leadership or a distributed model where UX designers are embedded within specific game teams.

  • Designers will report to a UX Lead or a Design Director, working closely with Game Directors, Art Directors, and Technical Leads.

  • Collaboration is highly cross-functional, involving close partnerships with game designers, level designers, artists, programmers, QA testers, and user researchers to ensure a cohesive player experience. Methodology:

  • Data-Driven Design: Leveraging player data, analytics, and user research findings to inform design decisions and iterate on features.

  • Agile Development: Working in iterative cycles, often using Scrum or Kanban methodologies, to adapt to changing requirements and deliver value incrementally.

  • User-Centricity: Placing the player at the core of all design decisions, ensuring intuitive, engaging, and accessible experiences.

  • Systems Thinking: Designing not just individual features but interconnected systems that contribute to a holistic and scalable game experience.

Company Website: https://www.ubisoft.com/

πŸ“ Enhancement Note: Ubisoft's culture is deeply rooted in game development, emphasizing creativity, collaboration, and a passion for gaming. The "live-service" aspect of the game suggests a commitment to ongoing content updates and player engagement post-launch, requiring a UX approach that supports continuous iteration and evolution.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating a high level of expertise and autonomy. The position requires not only strong design execution but also the ability to influence design strategy, mentor junior designers, and contribute to the development of design systems and processes. The scope includes shaping the core player experience for a major live-service title.

Reporting Structure: Typically, a Senior UX Designer reports to a UX Lead or a Design Director within a specific game studio. They will work collaboratively with various discipline leads (Game Design, Art, Programming) and directly with other UX designers and user researchers.

Operations Impact: The Senior UX Designer's impact is critical to the success of the game. By creating intuitive, engaging, and accessible player experiences, they directly influence player retention, satisfaction, and ultimately, the game's commercial success, particularly within a GaaS model where long-term player engagement is paramount. Their work also contributes to the overall efficiency of the development pipeline by establishing clear design standards and reusable systems.

Growth Opportunities:

  • Leadership: Progression to Lead UX Designer, overseeing a team, defining UX strategy for a project, and mentoring junior team members.

  • Specialization: Deepening expertise in specific areas such as player progression systems, monetization UX, accessibility, or technical UX.

  • Cross-Disciplinary Roles: Opportunities to move into related fields like Game Design, Product Management, or UX Research leadership.

  • Studio Mobility: Potential to transfer to other Ubisoft studios globally, working on different projects and genres.

  • Continuous Learning: Access to internal training, workshops, and external conferences to stay at the forefront of UX and game design trends.

πŸ“ Enhancement Note: The "Senior" title implies a need for leadership potential and strategic contribution beyond just design execution. The growth opportunities highlight a clear career path within Ubisoft, emphasizing both specialized expertise and broader leadership capabilities within the gaming industry.

🌐 Work Environment

Office Type: This role is office-based in Ubisoft's Montreal studio, which is known for its state-of-the-art facilities designed to foster creativity and collaboration.

Office Location(s): Ubisoft's Montreal studio is located in a vibrant part of the city, offering a dynamic work environment with access to amenities and public transportation.

Workspace Context:

  • Collaborative Spaces: The studio likely features open-plan work areas, meeting rooms, and dedicated collaboration zones designed to facilitate interaction between team members.

  • Tools & Technology: Designers will have access to high-performance workstations equipped with industry-standard software (Figma, Miro, Confluence, game engines) and potentially specialized hardware for prototyping and testing.

  • Team Interaction: The environment encourages regular interaction with diverse teams, fostering a culture of knowledge sharing and collective problem-solving. This is crucial for a live-service game that requires constant iteration and team alignment.

Work Schedule: The role is office-based with a standard 40-hour work week. While core hours are expected, Ubisoft often provides a degree of flexibility to accommodate project deadlines and personal needs, recognizing the demanding nature of game development.

πŸ“ Enhancement Note: The on-site requirement emphasizes the importance of in-person collaboration for a complex, multidisciplinary project like a live-service game. The environment is designed to support the creative and technical demands of game development.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter will review your CV and portfolio for initial fit.

  • Portfolio Review & Technical Interview: You will likely present your portfolio to a panel of UX designers and/or leads. This stage will involve in-depth discussions about your design process, problem-solving approach, and how you've handled specific challenges in past projects. Expect questions about your experience with Figma, design systems, and GaaS principles.

  • Team/Cross-Functional Interview: You may meet with members of the game design, art, or programming teams to assess collaboration style and ability to work effectively within a multidisciplinary environment.

  • Final Interview: A discussion with a Design Director or Studio Lead, focusing on strategic thinking, leadership potential, and cultural fit.

Portfolio Review Tips:

  • Curate Strategically: Select 3-5 of your strongest projects that best showcase your skills relevant to this role (multiplayer FPS, live-service, GaaS).

  • Showcase Process, Not Just Polish: Clearly articulate the problem, your research, ideation, iteration, and the final solution. Use visuals (wireframes, flows, prototypes) to support your narrative.

  • Highlight Impact: Quantify your contributions where possible (e.g., "improved conversion by X%", "reduced task completion time by Y%"). For games, focus on player engagement, satisfaction, or usability improvements.

  • Demonstrate Figma Mastery: Be prepared to discuss your advanced Figma usage, including component libraries, auto-layout, variables, and how you've leveraged its features for efficiency and consistency.

  • Address GaaS & FPS: Explicitly discuss your understanding of the unique UX challenges and opportunities in multiplayer FPS and live-service games.

Challenge Preparation:

  • Design Exercise: You might be given a design challenge to complete within a set timeframe (e.g., designing a new feature, optimizing an existing flow). Focus on a structured approach: define the problem, outline assumptions, brainstorm solutions, and present your recommendations with clear rationale.

  • System Design: Be ready to discuss how you would approach building or contributing to a design system for a game.

  • Collaboration Scenarios: Prepare for questions about how you handle disagreements with stakeholders or integrate feedback from different disciplines.

πŸ“ Enhancement Note: The interview process is heavily weighted towards portfolio review and practical application of UX skills in a gaming context. Candidates should be ready to "show, don't just tell" their expertise, particularly with Figma and their understanding of live-service game design principles.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: The core tool for UI design, wireframing, prototyping, and building design systems. Expect advanced usage requirements, including component properties, auto-layout, variables, and AI-assisted workflows.

  • Miro: Essential for collaborative whiteboarding, brainstorming, user flow mapping, and cross-functional alignment sessions.

  • Confluence: Used for comprehensive documentation, design specifications, and knowledge base management.

Analytics & Reporting:

  • While not explicitly listed as a primary tool for the UX designer, familiarity with analytics platforms (e.g., internal game analytics tools, potentially Amplitude, Mixpanel if applicable) will be beneficial for understanding player behavior and informing design decisions. The ability to define and track success metrics is also key. CRM & Automation:

  • Not directly applicable to this UX design role, as it's focused on game development rather than business operations. Game Development Specific:

  • Game Engine Integration: Experience working with or understanding how UX designs are implemented within game engines (e.g., Unreal Engine, proprietary engines) is crucial.

πŸ“ Enhancement Note: Proficiency in Figma is non-negotiable and expected at an advanced level. The inclusion of Miro and Confluence highlights the importance of collaborative workflows and robust documentation within Ubisoft's development process. Familiarity with game engines is a significant advantage.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Player First: A deep commitment to understanding and serving the player, ensuring enjoyable and accessible gaming experiences.

  • Collaboration: A strong emphasis on teamwork, open communication, and mutual respect across diverse disciplines and cultures.

  • Innovation & Creativity: Encouraging bold ideas, pushing boundaries, and exploring new frontiers in interactive entertainment.

  • Excellence & Quality: A dedication to delivering high-quality products through meticulous design, rigorous testing, and continuous improvement.

  • Passion for Games: A genuine enthusiasm for video games, driving a desire to create memorable and impactful experiences for fellow gamers.

Collaboration Style:

  • Cross-Functional Integration: UX designers work hand-in-hand with game designers, artists, programmers, and QA to ensure seamless integration of UX principles into the game.

  • Iterative Feedback Loops: A culture of continuous feedback and iteration, where designs are constantly refined based on internal reviews and player testing.

  • Knowledge Sharing: Encouraging the sharing of best practices, insights, and learnings across teams and projects, often facilitated through tools like Confluence and internal presentations.

πŸ“ Enhancement Note: Ubisoft's culture values creativity, collaboration, and a shared passion for gaming. For a Senior UX Designer, demonstrating an ability to thrive in this environment, contribute to team cohesion, and uphold these values through their work is essential.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing Player Needs with Business Goals: Navigating the complexities of live-service games, where player engagement, retention, and monetization objectives must be met while maintaining a positive player experience.

  • Evolving Game Design: Adapting UX designs to accommodate ongoing game updates, new features, and shifts in game design direction within a live-service environment.

  • Cross-Disciplinary Alignment: Ensuring consistent UX vision and implementation across a large, multidisciplinary team with potentially diverse priorities.

  • Technical Constraints: Designing within the technical limitations and capabilities of the game engine and platform.

Learning & Development Opportunities:

  • Advanced UX Techniques: Opportunities to learn and apply cutting-edge UX methodologies, including AI-driven design tools and advanced prototyping techniques.

  • Game Design Specialization: Deepening understanding of game mechanics, player psychology in gaming, and GaaS monetization strategies.

  • Leadership Training: Access to programs focused on developing leadership skills, project management, and team mentorship.

  • Industry Conferences: Support for attending major UX and game development conferences to stay abreast of industry trends and network.

πŸ“ Enhancement Note: The challenges are inherent to working on large-scale, long-term live-service games. The growth opportunities are geared towards advancing both specialized UX expertise and broader leadership capabilities within the gaming industry.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance competing stakeholder requirements for a UX feature. How did you approach it, and what was the outcome?" (Focus on your process, communication, and ability to find solutions.)

  • "How would you approach designing a core progression system for a live-service FPS game to ensure long-term player engagement and satisfaction?" (Demonstrate your understanding of GaaS loops, motivation, and game mechanics.)

  • "Walk us through your process for designing and implementing a new UI feature in Figma, from initial concept to final handoff. What are your go-to workflows for efficiency and consistency?" (Highlight your Figma mastery and system-thinking.) Company & Culture Questions:

  • "Why Ubisoft, and what specifically about this game project interests you as a Senior UX Designer?" (Show genuine interest in the company, its games, and the specific challenges of this role.)

  • "How do you ensure accessibility is integrated into your designs from the outset?" (Demonstrate your commitment to inclusive design.)

  • "Describe a situation where you had to adapt your design approach due to user feedback or technical constraints. What did you learn?" (Show resilience, adaptability, and a learning mindset.) Portfolio Presentation Strategy:

  • Storytelling: Frame each project as a narrative – the problem, your role, your process, the solutions, and the impact.

  • Visual Clarity: Use high-quality visuals (wireframes, mockups, prototypes) that are easy to understand. Annotate key design decisions.

  • Focus on Figma & Systems: Be prepared to dive deep into your Figma usage, especially regarding design systems, components, and auto-layout.

  • Address GaaS Nuances: Explicitly discuss how your designs cater to the unique demands of live-service games and multiplayer environments.

πŸ“ Enhancement Note: Be ready for a highly practical and portfolio-driven interview. Expect to demonstrate not just what you've done, but how you did it, and why you made those choices, with a strong emphasis on your technical proficiency with Figma and your understanding of the gaming industry's specific UX challenges.

πŸ“Œ Application Steps

To apply for this Senior UX Designer position:

  • Submit your application through the provided link on the Ubisoft jobs portal.

  • Tailor Your CV: Highlight your 5+ years of UX experience in the video game industry, specifically mentioning any experience with multiplayer FPS, live-service, or GaaS titles. Use keywords from the job description.

  • Curate Your Portfolio: Select your strongest, most relevant projects. Ensure your portfolio clearly showcases your process, Figma skills, and understanding of game UX challenges. Provide a direct link to your online portfolio or attach relevant documents.

  • Prepare Your Presentation: Practice walking through your portfolio projects, focusing on the problem, your approach, your solutions (especially Figma usage), and the impact. Be ready to discuss your experience with design systems and GaaS principles.

  • Research Ubisoft & the Game: Familiarize yourself with Ubisoft's portfolio, their approach to live-service games, and any publicly available information about the project you're applying for to demonstrate informed interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must have at least 5 years of UX experience in the video game industry and a strong portfolio. Proficiency in Figma, design systems, and knowledge of multiplayer FPS and GaaS models are essential.