Design Consultant I

📍 Job Overview

Job Title: Design Consultant I

Company: Porcelanosa USA

Location: New York, NY, US

Job Type: Full Time

Category: Sales & Operations / Retail Operations

Date Posted: 2026-08-06

Experience Level: 1-4 years

Remote Status: On-site

🚀 Role Summary

• This role is integral to the retail sales operations, focusing on providing expert design advice and product recommendations to clients within a showroom environment.

• Key responsibilities include managing showroom presentation, maintaining inventory accuracy, and preparing detailed sales proposals to drive revenue.

• The position requires strong client relationship management skills to foster repeat business and build long-term partnerships.

• Candidates will leverage CAD software to create design plans, demonstrating technical proficiency alongside sales acumen.

📝 Enhancement Note: While the job title is "Design Consultant," the responsibilities and context point to a hybrid sales and operations role within a retail showroom. This includes managing the physical space and inventory, which are core operational functions, alongside direct client sales and design consultation. The "Operations Category" has been broadened to "Sales & Operations / Retail Operations" to reflect this blend.

📈 Primary Responsibilities

• Provide expert design consultation, offering recommendations on color, texture, lighting, and layout, tailored to customer needs and budget constraints.

• Develop and present design plans and proposals using CAD software, ensuring accuracy in product information and pricing.

• Cultivate strong customer relationships to foster loyalty, generate repeat business, and secure referrals.

• Maintain showroom organization, visual appeal, and proper product display to enhance customer experience and sales potential.

• Manage inventory levels, track stock, and initiate timely orders to ensure product availability and operational efficiency.

• Handle incoming showroom calls, document customer inquiries, and effectively manage any customer complaints to resolution.

• Prepare quotes, proposals, and provide detailed information regarding sales and delivery processes.

• Stay abreast of the latest design trends, product innovations, and industry best practices to maintain competitive expertise.

• Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.

• Perform other assigned duties to support showroom operations and sales objectives.

📝 Enhancement Note: The raw job description lists responsibilities that blend sales, design, and operational tasks. These have been structured to highlight the operational aspects such as inventory management, showroom organization, and order processing, alongside the core sales and design consultation duties.

🎓 Skills & Qualifications

Education: High school diploma or equivalent required. Associate's or Bachelor's degree in Interior Design, Architecture, or a related field is a plus.

Experience: 1-4 years of experience in a design consulting, interior design, or direct sales role, preferably within a retail or showroom environment.

Required Skills:

• Proven experience in design consulting or a sales-focused role.

• Excellent communication, interpersonal, and customer service skills.

• Demonstrated ability to build and maintain strong customer relationships.

• Proficiency in using CAD software for design planning and visualization.

• Strong organizational and time management abilities.

• Ability to multitask effectively in a dynamic retail environment.

• Detail-oriented with a keen eye for aesthetics and product specifications.

• Positive attitude and a strong work ethic.

• Ability to work independently and collaboratively as part of a team. Preferred Skills:

• Experience with luxury goods or high-end product sales.

• Knowledge of tile, bath, and kitchen product lines.

• Familiarity with inventory management principles and practices.

• Experience in proposal preparation and quoting processes.

• Understanding of current design trends and product offerings.

📝 Enhancement Note: The "What You Bring to the Team" section has been re-categorized into Required and Preferred Skills. The experience level has been inferred from the "1-4 years" stated. The emphasis on CAD software and direct sales skills is crucial for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of design projects, demonstrating client consultation, space planning, and product selection.

• Visual examples of CAD designs, renderings, or mood boards for interior spaces.

• Documentation of sales proposals, including pricing, product specifications, and client agreements.

• Examples of how you managed customer relationships and achieved sales targets.

• Evidence of organizational skills, such as project management or inventory tracking examples. Process Documentation:

• Examples of how you have consulted with clients to understand their design needs and translated them into actionable design plans.

• Documentation of your process for managing showroom inventory, including stock checks and reordering procedures.

• Case studies detailing how you have used CAD software to create effective design solutions and presentations.

• Evidence of your approach to relationship building and customer service that leads to repeat business and referrals.

📝 Enhancement Note: Given this is a design and sales role with operational components, a portfolio demonstrating practical application of skills is essential. This section outlines what would be expected in such a portfolio, focusing on design execution, sales process, and showroom management.

💵 Compensation & Benefits

Salary Range: $22.00 - $28.90 per hour.

Benefits:

• Competitive Compensation: Base salary plus commission opportunities.

• Retirement Savings: 100% 401K match up to 4%.

• Health Insurance: 3-tier medical insurance plan.

• Dental Insurance: 2-tier dental insurance plan.

• Vision Insurance.

• Health Savings Account (HSA).

• Flexible Spending Accounts (FSA).

• Disability Insurance: Short-term and long-term disability coverage.

• Life Insurance: Employer-paid life insurance, with voluntary options for employee, spouse, and child.

• Specialized Insurance: Critical Illness, Hospital Indemnity, and Accident Insurance.

• Professional Development: $3,000 Tuition Reimbursement.

• Paid Time Off (PTO).

Working Hours: 8-hour shifts, including weekends. The total weekly hours are assumed to be 40 for a full-time role.

📝 Enhancement Note: The salary range has been directly extracted from the provided data. The benefits list is comprehensive as provided. The working hours are clarified based on the "8-hour shifts" and "Weekends required" information.

🎯 Team & Company Context

🏢 Company Culture

Industry: Building Materials, Home Furnishings, and Design. Porcelanosa USA is part of a global leader in the manufacturing and distribution of high-end ceramic tiles, kitchen, and bath products, known for innovation and quality.

Company Size: The global Porcelanosa team comprises nearly 5,000 professionals, indicating a large, established organization with significant reach. This suggests a structured environment with established processes and opportunities for career development.

Founded: Porcelanosa has over 45 years of experience, highlighting a long-standing presence and stability in the market. This experience translates into a company culture that likely values expertise, reliability, and a deep understanding of its products and clientele.

Team Structure:

• The retail sales team operates within showrooms, suggesting a collaborative environment focused on client interaction and sales targets.

• As a "Design Consultant," this role likely reports to a Showroom Manager or Sales Manager, with potential collaboration with design teams, logistics, and customer support.

• Cross-functional collaboration is expected with teams responsible for inventory, order fulfillment, and marketing to ensure a cohesive customer experience. Methodology:

• Data-driven decision-making is implied through the need for accurate pricing, inventory management, and understanding sales performance.

• Workflow optimization is evident in the focus on efficient showroom operations, customer service, and streamlined proposal preparation.

• Automation and efficiency practices are likely employed through the use of CAD software and potentially CRM systems for client management.

Company Website: https://www.porcelanosa-usa.com/

📝 Enhancement Note: Company information has been synthesized from the provided text and general knowledge about Porcelanosa. The implications for operations professionals are drawn from the company's size, industry, and history.

📈 Career & Growth Analysis

Operations Career Level: This role is an entry-level to early-career position (1-4 years experience) within the retail sales and operations domain. It serves as a foundational role for individuals interested in design, sales, and the operational aspects of a high-end retail environment.

Reporting Structure: The Design Consultant likely reports to a Showroom Manager or Senior Sales Associate, with direct interaction with clients and potential collaboration with operations and administrative staff.

Operations Impact: The Design Consultant directly impacts revenue through sales and client acquisition. Their effective management of showroom presentation and inventory also contributes to operational efficiency and customer satisfaction, indirectly supporting the overall business objectives.

Growth Opportunities:

• Sales Specialization: Advance to Senior Design Consultant or Sales Manager roles, focusing on higher-value clients and larger projects.

• Design Expertise: Develop deeper product knowledge and design skills, potentially specializing in specific product categories (e.g., kitchens, bathrooms).

• Operations Management: Transition into Showroom Operations Management, focusing on inventory control, staff supervision, and daily operational efficiency.

• Cross-functional Roles: Opportunities may exist in areas like visual merchandising, product training, or client services within the broader organization.

📝 Enhancement Note: Career progression for this role is framed within the context of sales and retail operations. The growth opportunities are inferred from the typical career paths in such environments.

🌐 Work Environment

Office Type: The primary work environment is a high-end retail showroom. This setting is customer-facing, aesthetically focused, and requires constant maintenance of visual standards.

Office Location(s): New York, NY. This specific location suggests a dynamic urban market with a discerning clientele.

Workspace Context:

• Collaborative Environment: The showroom requires close interaction with clients and potentially other sales and operations staff, fostering a team-oriented atmosphere.

• Tools and Technology: Access to CAD software, product samples, and potentially CRM systems is expected to facilitate design consultations and sales processes.

• Team Interaction: Regular collaboration with colleagues is likely for sharing best practices, supporting client needs, and maintaining showroom standards.

Work Schedule: The schedule involves 8-hour shifts, requiring weekend availability. This indicates a retail operational model that prioritizes customer accessibility throughout the week.

📝 Enhancement Note: The work environment is described based on the nature of a retail showroom, emphasizing customer interaction, aesthetic presentation, and operational requirements like weekend coverage.

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