Design Consultant FT

📍 Job Overview

Job Title: Design Consultant FT

Company: Arhaus

Location: Westlake Village, CA

Job Type: FULL_TIME

Category: Sales & Design Operations

Date Posted: August 17, 2026

Experience Level: Entry to Mid-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• Drive revenue growth by achieving and exceeding monthly sales and productivity standards in a retail environment.

• Cultivate exceptional guest experiences through personalized service, space planning, and proactive post-sale follow-up, aligning with Arhaus's brand ethos.

• Leverage strong product knowledge and a passion for design to effectively consult with clients and close transactions, fostering long-term customer relationships.

• Maintain operational excellence by accurately performing all system functions, adhering to company policies, and ensuring a well-organized and presentable showroom.

📝 Enhancement Note: This role, while titled "Design Consultant," operates within a strong sales and operational framework. The emphasis on "maximizing sales," "productivity standards," and "closing transactions" indicates a significant revenue-generating component. The "Operations" aspect comes into play through the need for meticulous system functions, inventory awareness (implied by product knowledge and sales), and maintaining showroom standards, which are critical for a positive customer journey and efficient sales process. The AI-derived keywords like "Sales," "Retail," "Furniture," "Commission," "Space Planning," and "Clienteling" further support this.

📈 Primary Responsibilities

• Consistently meet and exceed monthly sales targets and productivity metrics through consultative selling and client engagement.

• Develop and implement enhanced selling behaviors, utilizing the Arhaus selling model to guide client interactions from initial contact through delivery.

• Maintain an in-depth understanding of Arhaus's product lines, materials, craftsmanship, and design aesthetics to effectively advise clients.

• Proactively manage a guest book or CRM system to organize leads, generate new business opportunities, and nurture existing customer relationships.

• Conduct thorough and timely follow-up with guests at all stages of the sales cycle, including pre-sale consultations, post-sale updates, and post-delivery satisfaction checks.

• Actively seek and implement feedback from store management to continuously improve sales performance and customer service delivery.

• Efficiently resolve guest concerns and issues with a focus on maintaining customer satisfaction and loyalty.

• Perform all necessary opening and closing duties to ensure the showroom is ready for business and operations are secure.

• Accurately utilize all point-of-sale (POS) and operational systems, maintaining high standards for data integrity and process adherence.

• Diligently record all hours worked and ensure compliance with company timekeeping policies.

• Review and act upon all internal communications, including emails and company-wide announcements, to stay informed of updates and directives.

• Actively participate in weekly one-on-one meetings with management and team meetings to discuss performance, strategies, and operational updates.

• Collaborate effectively with all team members to ensure a cohesive and supportive showroom environment that prioritizes the guest experience.

📝 Enhancement Note: The responsibilities clearly outline a sales-focused role with a strong emphasis on clienteling and operational execution within a retail showroom setting. The AI-derived "core_responsibilities" highlights "maximizing sales," "guest experience," "space planning," and "operational standards," reinforcing the blend of sales acumen and operational diligence required.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in design, interior decorating, merchandising, or a related field is advantageous. A strong understanding of design principles and aesthetics is beneficial.

Experience: 0-2 years of experience in a sales-driven retail environment, with a proven track record of meeting sales goals. Experience in furniture, home décor, or luxury goods is preferred.

Required Skills:

• Proven ability to achieve and exceed sales goals and productivity targets.

• Strong understanding and passion for company products, services, and design aesthetics.

• Excellent organizational and time management skills to manage multiple client interactions and tasks efficiently.

• Proficient technological skills, including familiarity with POS systems, CRM software, and basic computer applications.

• Exceptional verbal and written communication skills for effective client consultation and internal collaboration.

• Ability to work independently with minimal supervision and collaboratively within a team environment.

• Demonstrated capacity to deliver high-quality customer service and build strong client relationships.

• Professional appearance and demeanor that aligns with a luxury retail brand.

• Flexibility to work a schedule that meets business needs, including evenings, weekends, and holidays. Preferred Skills:

• Formal training or experience in interior design, space planning, or visual merchandising.

• Experience with clienteling strategies and building a personal book of business.

• Familiarity with luxury retail sales environments and customer expectations.

• Basic understanding of inventory management principles relevant to a showroom setting.

📝 Enhancement Note: The AI-derived "requirements_summary" emphasizes "sales skills," "passion for design," "organizational and communication abilities," and "flexible schedule," which are directly addressed. The "ai_experience_level" of "0-2" years suggests this role is suitable for individuals early in their sales or design careers.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects demonstrating your ability to consult with clients on space planning and product selection.

• For each project, clearly articulate the client's needs, your design approach, the products recommended, and the final outcome.

• Include visual aids such as mood boards, floor plans, or 3D renderings if available, to illustrate your design sensibility.

• Quantify achievements where possible, such as increased sales conversion rates, average transaction value, or customer satisfaction scores resulting from your design consultations.

• Highlight any experience with CRM systems for tracking client interactions, sales pipelines, and follow-up processes. Process Documentation:

• Be prepared to discuss your personal sales process, from initial client engagement to closing the sale and post-delivery follow-up.

• Explain how you manage your time and prioritize tasks to meet sales goals and operational duties.

• Describe your approach to learning and retaining product knowledge to effectively advise clients.

• Articulate your strategy for resolving customer issues and ensuring a positive resolution.

📝 Enhancement Note: While the raw job description doesn't explicitly ask for a portfolio, the emphasis on "space planning assistance," "selling model," "guest book," and "systems functions" implies a need for candidates to demonstrate their practical application of these skills. This section infers the likely expectations for a "Design Consultant" role in a sales-oriented retail environment.

💵 Compensation & Benefits

Salary Range: An estimated annual salary range of $35,152 to $350,000 USD. This range includes a minimum hourly base of $35,152 (approximately $16.90/hour assuming a 40-hour work week), plus uncapped commission, monthly sales incentives, and quarterly bonuses.

Benefits:

• Exceptional opportunities for career advancement within Arhaus.

• Competitive earnings potential with an unlimited, tiered commission structure.

• Generous employee discount on Arhaus products.

• Comprehensive medical, dental, and life insurance benefits (offerings may vary between full-time and part-time).

• Flexible spending plan.

• 401K retirement program with company match potential.

• 529 college savings plan.

• Paid vacation and holidays (for full-time employees).

Working Hours: Full-time position requiring a flexible schedule to meet business needs, which may include evenings, weekends, and holidays. The role is structured around a standard 40-hour work week, but may require adjustments based on showroom traffic and client appointments.

📝 Enhancement Note: The salary range provided ($35,152 - $350,000) is extensive and reflects a commission-heavy compensation structure, typical for retail sales roles where performance directly impacts earnings. The AI-derived "ai_salary_minvalue," "ai_salary_maxvalue," and "ai_salary_unittext" align with the provided figures. The "ai_working_hours" of 40 is also noted, with the caveat of flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Furnishings & Retail. Arhaus operates within the competitive luxury furniture and home décor market, emphasizing quality, craftsmanship, and sustainable sourcing.

Company Size: Arhaus is a significant player in the retail space, with a substantial number of employees and multiple showroom locations nationwide. This size offers both the structure of a larger organization and opportunities for individual impact.

Founded: Founded in 1986, Arhaus has a long-standing history and a well-established brand reputation built on heirloom-quality pieces and partnerships with global artisans. This heritage suggests a culture that values craftsmanship, enduring quality, and a customer-centric approach.

Team Structure:

• The Design Consultant will be part of a showroom team, likely including a Store Manager, Assistant Store Manager, and fellow Design Consultants.

• The reporting structure is hierarchical, with direct reporting to store management, who provide guidance and performance feedback.

• Cross-functional collaboration is essential, requiring effective teamwork with colleagues to manage showroom operations, assist clients, and ensure a seamless customer journey. Methodology:

• Data-driven decision-making, particularly concerning sales performance, inventory levels, and customer engagement metrics.

• Workflow planning and optimization focused on maximizing showroom efficiency and client satisfaction throughout the sales cycle.

• Emphasis on automation where applicable, likely through CRM and POS systems to streamline client management and transaction processing.

Company Website: https://www.arhaus.com/

📝 Enhancement Note: The company description highlights Arhaus's core values of sustainability, craftsmanship, and heirloom quality. This context is crucial for a Design Consultant to understand the brand narrative and effectively communicate it to clients. The "Company Specialties" from LinkedIn data, if available, would further enrich this section.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry-level to mid-level position within a retail sales and design context. It is foundational for developing expertise in consultative selling, clienteling, and understanding the luxury home furnishings market. The "Design Consultant" title implies a focus on aesthetic application and client advisory within a sales framework.

Reporting Structure: The Design Consultant reports directly to the Store Manager or Assistant Store Manager, who oversee daily operations, sales performance, and team development within the showroom. This structure facilitates direct mentorship and performance feedback.

Operations Impact: The primary impact of this role is directly on revenue generation for the showroom through sales. By providing expert design advice and exceptional customer service, the Design Consultant influences customer purchasing decisions, drives average transaction value, and contributes to customer loyalty, all of which are critical operational metrics for a retail business.

Growth Opportunities:

• Operations Skill Advancement: Progress from Design Consultant to Senior Design Consultant, potentially specializing in specific product categories or client segments.

• Leadership Development: Opportunities to move into Assistant Store Manager or Store Manager roles, taking on greater responsibility for team leadership, sales strategy, and operational management of a showroom.

• Specialized Training: Access to ongoing product training, sales technique workshops, and potentially advanced design or visual merchandising courses offered by Arhaus.

📝 Enhancement Note: The AI-derived "ai_experience_level" of 0-2 years strongly suggests this is an entry-to-mid-level role. The growth opportunities outlined focus on advancement within the retail sales and management hierarchy, aligning with typical career paths for such positions.

🌐 Work Environment

Office Type: The work environment is a high-end retail showroom, designed to showcase Arhaus's furniture and décor collections. It is a customer-facing setting that requires a polished and inviting atmosphere.

Office Location(s): The specific role is located in Westlake Village, CA. Arhaus operates numerous showrooms across the United States, indicating potential for relocation or transfer opportunities in the future.

Workspace Context:

• The showroom is a dynamic space where a significant portion of the workday is spent interacting with clients, presenting products, and discussing design solutions.

• Access to Arhaus's product catalog, design resources, and sales tools (POS, CRM) is provided to support daily functions.

• Close proximity and interaction with fellow team members and management are expected, fostering a collaborative and supportive team dynamic.

Work Schedule: The schedule is flexible and based on the needs of the business, requiring availability for evenings, weekends, and holidays. This ensures adequate staffing during peak shopping hours and customer demand periods.

📝 Enhancement Note: The on-site nature of the role is confirmed by the AI-derived "ai_work_arrangement" and the description of a retail showroom environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call with an HR representative or recruiter to assess basic qualifications, interest, and cultural fit.

• Showroom Interview: An in-person interview at the Westlake Village showroom with the Store Manager. This will likely involve a tour, discussion of responsibilities, and an assessment of your sales aptitude and design sensibility.

• Sales Simulation/Case Study: You may be asked to conduct a mock sales consultation, present a design concept for a given scenario, or discuss how you would handle specific client situations. This assesses your practical application of sales techniques and design thinking.

• Final Interview: Potentially a final discussion with a regional manager or senior leader, focusing on your career aspirations, alignment with Arhaus values, and long-term potential.

Portfolio Review Tips:

• Showcase Sales Impact: If you have a portfolio, ensure it highlights not just design aesthetics but also how your contributions led to sales or improved client satisfaction. Quantify results wherever possible.

• Demonstrate Process: Be ready to walk through your design and sales process for key projects, explaining your decision-making at each stage.

• Tailor to Arhaus: Emphasize projects or experiences that align with Arhaus's brand, style, and commitment to quality and craftsmanship.

• Visual Presentation: If presenting visual materials, ensure they are high-quality, well-organized, and easy to understand.

Challenge Preparation:

• Sales Scenarios: Prepare for role-playing exercises where you'll need to overcome objections, close a sale, or handle a difficult client.

• Product Knowledge: Familiarize yourself with Arhaus's key product lines, materials, and design inspirations. Be ready to discuss your favorite pieces and why.

• Design Philosophy: Articulate your personal design philosophy and how it aligns with creating beautiful, lasting home environments.

• Guest Experience: Think about specific examples of how you have delivered exceptional customer service and how you would translate that to the Arhaus experience.

📝 Enhancement Note: This section infers a typical retail sales interview process, with a strong emphasis on assessing sales skills, design aptitude, and customer service capabilities, crucial for a "Design Consultant" role.

🛠 Tools & Technology Stack

Primary Tools:

• Point of Sale (POS) System: For processing transactions, managing sales, and potentially tracking inventory. Proficiency with retail POS systems is essential.

• Customer Relationship Management (CRM) Software: Likely Arhaus's proprietary system or a widely used CRM like Salesforce or HubSpot, for managing client interactions, sales pipelines, and follow-up activities.

• Product Information Management (PIM) System: Internal tools for accessing detailed product specifications, materials, pricing, and availability.

Analytics & Reporting:

• Sales Reporting Dashboards: Tools used by management to track individual and showroom sales performance, conversion rates, and productivity metrics.

• Client Book/Database: A system for organizing and tracking client information and purchase history.

CRM & Automation:

• Email Communication Platforms: For sending client follow-ups, order confirmations, and marketing communications.

• Internal Communication Tools: Such as Slack or Microsoft Teams, for team collaboration and receiving company updates.

📝 Enhancement Note: The AI-derived keywords include "Sales," "Retail," "Furniture," "Commission," "Space Planning," and "Product Knowledge." This section extrapolates the likely technology stack based on these keywords and the nature of a sales-focused retail role.

👥 Team Culture & Values

Operations Values:

• Guest-Centricity: A paramount focus on delivering an exceptional and personalized guest experience at every touchpoint.

• Craftsmanship & Quality: A deep appreciation for the quality, durability, and artisanal nature of Arhaus products, which should be reflected in client consultations.

• Collaboration & Teamwork: A supportive environment where team members work together to achieve showroom goals and assist each other.

• Drive for Results: A performance-oriented culture that encourages individuals to strive for sales excellence and continuous improvement.

• Integrity & Professionalism: Upholding high ethical standards and maintaining a professional demeanor in all interactions.

Collaboration Style:

• Shared Responsibility: Team members are expected to support each other in serving clients and maintaining the showroom, regardless of individual sales targets.

• Open Communication: Encouraging open dialogue with management and colleagues regarding client needs, operational challenges, and performance feedback.

• Learning Culture: A willingness to share knowledge about products, sales techniques, and design trends to elevate the entire team's capabilities.

📝 Enhancement Note: The company description emphasizes "sustainably sourced, lovingly made, and built to last," which translates into values of quality, craftsmanship, and potentially ethical sourcing. The "Design Consultant" role implies a need for strong interpersonal skills and a collaborative approach to client service.

⚡ Challenges & Growth Opportunities

Challenges:

• Achieving High Sales Targets: The significant commission component means consistent effort is required to meet ambitious sales goals and maximize earning potential.

• Managing Diverse Client Needs: Balancing the varied design preferences, budgets, and expectations of a broad clientele requires strong adaptability and consultative skills.

• Maintaining Product Knowledge: Keeping up-to-date with Arhaus's extensive and evolving product lines, materials, and customization options can be demanding.

• Navigating a Competitive Market: Differentiating Arhaus and its offerings in the luxury home furnishings market requires compelling salesmanship and a deep understanding of brand value.

Learning & Development Opportunities:

• Sales & Design Training: Arhaus likely provides ongoing training in sales methodologies, product knowledge, and design principles to enhance consultant capabilities.

• Mentorship: Opportunities to learn from experienced Store Managers and top-performing Design Consultants.

• Career Advancement: Clear pathways exist for promotion into leadership roles within showrooms, offering increased responsibility and earning potential.

📝 Enhancement Note: The broad salary range and commission structure suggest that consistent performance is key, and the challenge lies in maximizing earnings through sales. The "Art & Design" taxonomy also points to the need for continuous learning in that domain.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to consultative selling, particularly in a luxury retail environment. How do you build rapport and uncover client needs?"

• "Walk me through a time you successfully helped a client visualize a space or product they were unsure about. What was your process?"

• "How do you stay motivated to achieve sales goals, especially when facing challenging periods?"

• "Imagine a client is hesitant about the price of a piece they love. How would you address their concerns and reinforce the value?" Company & Culture Questions:

• "What attracts you to the Arhaus brand and our commitment to craftsmanship and sustainability?"

• "How do you contribute to a positive team environment, and what is your preferred collaboration style?"

• "Describe a situation where you had to adapt your communication style to effectively connect with a client."

• "What are your long-term career aspirations, and how does this Design Consultant role fit into them?" Portfolio Presentation Strategy:

• Storytelling: For each project in your portfolio, craft a narrative that highlights the client's challenge, your innovative solution, and the successful outcome, emphasizing any sales impact.

• Metrics Focus: Clearly present any quantifiable results, such as percentage increases in sales, average deal size, or customer retention rates.

• Brand Alignment: Explain how your design approach and client interactions align with Arhaus's brand values of quality, craftsmanship, and timeless design.

• Process Clarity: Be prepared to articulate your step-by-step process for client consultation, space planning, and product selection, demonstrating your organized and methodical approach.

📝 Enhancement Note: These questions are tailored to assess sales acumen, design thinking, cultural fit, and understanding of Arhaus's brand and operational requirements for a Design Consultant role.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the Arhaus careers portal via the provided link.

• Resume Optimization: Tailor your resume to highlight sales achievements, customer service experience, any design or space planning background, and your ability to meet targets. Use keywords from the job description such as "sales," "customer service," "design," "space planning," and "commission."

• Portfolio Preparation: If you have relevant design projects, customer testimonials, or quantifiable sales achievements, prepare a concise portfolio or be ready to discuss specific examples during the interview. Focus on demonstrating your sales impact and client consultation process.

• Interview Practice: Rehearse answers to common sales and behavioral interview questions, focusing on how you embody Arhaus's values and can contribute to their sales success. Practice articulating your sales process and design approach.

• Company Research: Thoroughly research Arhaus’s history, product lines, design philosophy, and recent news. Understand their brand positioning and target market to demonstrate genuine interest and alignment during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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