Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: SPF Screens & Awnings (A Hunter Douglas Brand)

Location: Miramar, CA, United States

Job Type: Full-Time

Category: Sales / GTM Operations

Date Posted: 2026-06-25

Experience Level: 2-5 Years Experience

🚀 Role Summary

• This is a high-impact, commission-driven sales role focused on in-home consultations and closing deals for premium outdoor living solutions.

• You will leverage pre-qualified leads generated by robust marketing efforts to build and manage your sales pipeline effectively.

• The role emphasizes a consultative sales approach, focusing on value-based presentations and achieving high close rates within a defined territory.

• Success in this position requires self-motivation, strong pipeline management skills, and a proven ability to consistently exceed revenue targets.

📝 Enhancement Note: While the title is "Design Consultant," the core responsibilities and requirements clearly indicate a high-performing sales role focused on closing deals rather than traditional design services. The emphasis on "closer's seat" and "one-call-close process" reinforces this. The operations aspect lies in the disciplined management of leads, pipeline, and customer relationships to drive predictable revenue.

📈 Primary Responsibilities

• Conduct 2-4 qualified, pre-set in-home appointments daily, delivering professional, value-focused, consultative presentations.

• Confidently drive sales outcomes, aiming for one-call closes whenever possible by effectively overcoming objections and demonstrating product value.

• Own and manage the entire sales pipeline from the initial appointment through installation, implementing strategic follow-up to maximize close rates and customer satisfaction.

• Generate additional revenue through referrals, repeat business, and cultivating local partnerships, contributing to territory growth and personal compensation.

• Maintain expert-level CRM pipeline management, ensuring accurate data entry, consistent communication, and proactive engagement with all prospects and customers.

• Collaborate with team members to support adjacent territories when necessary, embodying a team-oriented approach to achieve broader company success.

• Actively seek opportunities to upsell and cross-sell products, enhancing the customer's outdoor living experience and increasing average ticket value.

• Stay informed about product advancements, market trends, and competitor offerings to maintain a competitive edge in sales presentations.

📝 Enhancement Note: The raw description emphasizes "owning your territory like it's your own business" and "generating additional revenue through referrals, repeat business, and local partnerships." This implies a need for strategic account management and business development within the assigned territory, which is a key component of revenue generation in sales operations contexts.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Business, Marketing, Design, or a related field is often preferred for consultative sales roles, though relevant experience can substitute.

Experience:

• 2-5+ years of proven high-ticket, consultative sales experience.

• In-home sales experience is a significant advantage and will move candidates to the front of the line.

• Demonstrated history of consistently overachieving revenue goals, ideally in a commission-based environment. Required Skills:

• Consultative Sales Expertise: Ability to engage customers, understand their needs, and present solutions that highlight value over price.

• Closing Proficiency: Strong ability to ask for the sale confidently and effectively secure commitments.

• Pipeline Management: Skillful management of sales opportunities from lead generation to close, utilizing strategic follow-up.

• CRM Proficiency: Experience with CRM systems (e.g., Salesforce, HubSpot, or similar) for tracking leads, managing opportunities, and maintaining customer data.

• Objection Handling: Adept at addressing customer concerns and overcoming objections persuasively.

• Presentation Skills: Polished and confident delivery of product presentations in a home environment.

• Territory Management: Ability to effectively manage time, travel, and sales activities within an assigned geographic area.

• High-Ticket Sales Acumen: Experience selling products or services with a substantial price point.

• Self-Motivation & Ownership: A driven mindset to achieve results independently and take full responsibility for outcomes.

Preferred Skills:

• Experience in the home improvement, construction, or luxury goods sales sectors.

• Background in window coverings, awnings, or outdoor living solutions.

• Proven success in a "one-call-close" sales methodology.

• Strong networking and referral-generation capabilities.

📝 Enhancement Note: The job description explicitly states, "This is not a training role. This is a closer’s seat." This indicates a need for candidates who are already seasoned sales professionals and can hit the ground running with minimal ramp-up time. The emphasis on "performance-driven environment with clear metrics" and "taking full ownership of your results" highlights the importance of accountability and a results-oriented mindset, aligning with robust sales operations principles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Performance Metrics: Documented evidence of consistently exceeding sales quotas, close rates, and revenue targets in previous roles.

• Case Studies: Examples of successful sales engagements, detailing the customer's needs, your consultative approach, the solution proposed, and the positive outcome (e.g., increased customer satisfaction, significant purchase).

• Territory Growth Examples: Demonstrations of how you've expanded business within a territory through referrals, repeat sales, or local partnerships.

• CRM Utilization: While not a direct portfolio item, be prepared to discuss your experience with CRM systems and how you leverage them for pipeline management and forecasting.

Process Documentation:

• Consultative Sales Process: Outline your typical approach to an in-home sales consultation, from initial engagement to closing the deal.

• Pipeline Management Strategy: Describe your methods for nurturing leads, managing follow-ups, and forecasting sales within your pipeline.

• Objection Handling Framework: Detail your strategies for identifying and effectively addressing common sales objections.

• Referral Generation Process: Explain how you proactively seek and secure referrals from satisfied customers.

📝 Enhancement Note: Given this is a "closer's seat" and not a training role, candidates are expected to bring established sales processes and methodologies. The portfolio should showcase tangible results and a structured approach to consultative selling, pipeline management, and revenue generation, reflecting a strong understanding of sales operations principles.

💵 Compensation & Benefits

Salary Range:

• Base Salary: During the 14-week ramp-up period, candidates will receive a salary plus commission.

• Uncapped Commission Structure: Post-ramp-up, compensation is primarily commission-based.

  • Average Annual Income (Developing Territory): $80,000 - $90,000.
  • Top Consultant Annual Income (Maximized Territory): $150,000 - $250,000+.

Benefits:

• Health & Wellness:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-term Disability
  • Accident Insurance

• Retirement:

  • 401(k) with a 6% company match

• Reimbursements & Allowances:

  • Mileage reimbursement
  • Toll reimbursement

• Tools & Equipment:

  • Sales iPad

  • Product samples

  • Professional measuring equipment provided Working Hours:

• Full-time, 5 days per week.

• Must be available to conduct evening and weekend sales appointments to accommodate customer schedules.

📝 Enhancement Note: The compensation structure is heavily commission-based, with a significant earning potential for top performers. The provided salary range reflects typical earnings for experienced sales professionals in high-ticket, commission-only roles, with the upper end representing highly successful individuals in established territories. The ramp-up salary ensures a stable income during the initial training and territory development phase.

🎯 Team & Company Context

🏢 Company Culture

Industry: Window Coverings, Home Improvement, Manufacturing (Hunter Douglas is a leading manufacturer). SPF Screens & Awnings specializes in retractable awnings and motorized sunscreens.

Company Size: SPF Screens & Awnings is part of the Hunter Douglas family, a large, established global company. SPF itself is expanding and described as a leader in its specific product categories across multiple states. This suggests a dynamic environment with the backing of a larger corporation.

Founded: Hunter Douglas was founded over 100 years ago, indicating a long history of innovation and market leadership. SPF has been transforming outdoor spaces for over 15 years.

Team Structure:

• Sales Team: This role is part of an expanding sales team, likely organized by territory. You will be selling directly to homeowners.

• Support Functions: The company handles marketing, production, and installation, meaning the sales consultant can focus solely on sales activities.

• Collaboration: While individual territory ownership is emphasized, there's a noted need to support nearby territories, indicating a collaborative team spirit.

• Reporting: Likely reports to a Sales Manager or Regional Sales Director who oversees territory performance and provides coaching.

Methodology:

• Marketing-Driven Lead Generation: The company invests heavily in marketing to provide a steady stream of qualified appointments.

• Consultative Sales Approach: Emphasis is on delivering value-based presentations rather than relying on discounts.

• Process-Oriented Execution: Success is tied to disciplined execution of sales processes, including pipeline management and follow-up.

• Performance Measurement: Clear metrics (close rate, revenue) are used to track individual and team performance.

Company Website: https://www.hunterdouglas.com/ (for Hunter Douglas brand) and https://www.spf-screens.com/ (for SPF Screens & Awnings).

📝 Enhancement Note: The company culture is described as "solution-based," with a team that "genuinely has each other’s backs." They seek candidates who are "driven, intelligent, creative, and entrepreneurial." This suggests a performance-oriented environment that values collaboration and individual initiative. The "no cold prospecting" aspect means the operational focus is on efficient lead conversion and client relationship management, rather than lead generation effort.

📈 Career & Growth Analysis

Operations Career Level: This role represents an experienced individual contributor level within the Sales function, with strong operational responsibilities for managing one's own sales pipeline and territory. It's positioned as a "closer's seat," indicating a focus on direct revenue generation.

Reporting Structure: You will report to a sales leadership figure (e.g., Sales Manager) who oversees territory performance and provides guidance. While you own your territory, you are part of a larger sales organization.

Operations Impact: The primary impact of this role is direct revenue generation for SPF Screens & Awnings. By consistently closing deals and maximizing territory potential, you directly contribute to the company's growth and market leadership. Efficient pipeline management and customer satisfaction also support long-term revenue stability and brand reputation.

Growth Opportunities:

• Sales Advancement: Potential to advance into senior sales roles, become a top performer with significant earning potential, or move into territory management or sales leadership positions.

• Specialization: Deepen expertise in high-ticket consultative sales, premium product offerings, and outdoor living solutions.

• Leadership Potential: With consistent high performance and demonstrated leadership qualities, opportunities may arise for mentoring new sales consultants or taking on team lead responsibilities.

• Territory Expansion: As the company expands into new regions (like Southern California), opportunities for consultants to take ownership of new, high-potential territories may emerge.

📝 Enhancement Note: The emphasis on "entrepreneurial," "owning your territory," and "uncapped commission" suggests a career path where high performers can significantly increase their earning potential and autonomy. The growth opportunities are less about traditional operations roles (like analyst or manager) and more about excelling within the sales domain, leveraging sales operations principles for personal success.

🌐 Work Environment

Office Type: Primarily an in-home, field-based sales role. You will be visiting customer residences to conduct consultations and close sales. There will be some administrative work, likely conducted remotely or from a home office.

Office Location(s): Miramar, CA is the primary stated location for the role, indicating the territory you will be assigned to cover. This likely involves travel within the greater San Diego metropolitan area and surrounding regions.

Workspace Context:

• Field-Based Autonomy: You will have significant independence in managing your schedule and client interactions within your territory.

• Technology Enablement: You will be provided with a sales iPad, product samples, and measuring equipment to facilitate professional presentations and accurate quoting in the field.

• Collaboration: While largely autonomous, you will collaborate with a marketing team for lead generation and potentially installation/production teams to ensure smooth project execution. Support for neighboring territories suggests team interaction is also valued.

• Home Office: The nature of the role implies a need for a dedicated home office space for administrative tasks, follow-ups, and preparation.

Work Schedule:

• Full-time, 5 days a week.

• Requires flexibility to conduct evening and weekend sales appointments, which is standard for in-home sales roles to accommodate client availability.

📝 Enhancement Note: The work environment is heavily field-oriented, requiring strong organizational skills and self-discipline. The "operations" aspect here relates to the efficient management of travel time, appointment scheduling, and client interactions to maximize productivity and sales outcomes.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, sales experience, and cultural fit.

• Sales Simulation/Presentation: You may be asked to present a mock sales pitch, either live or recorded, demonstrating your consultative approach and closing skills.

• In-Home/Field Observation (Potentially): In some cases, candidates might shadow an experienced consultant or conduct a simulated in-home appointment.

• Manager/Team Interviews: Discussions with sales leadership to delve deeper into your sales methodology, performance history, and strategic thinking.

• Final Offer & Onboarding: If successful, you will receive an offer with details on the paid training and ramp-up period.

Portfolio Review Tips:

• Quantify Achievements: For each past role, highlight specific metrics: sales volume, close rates, revenue generated, number of appointments conducted, and territory growth percentages.

• Showcase Process: Clearly articulate your sales process, from lead qualification to closing and follow-up. Use diagrams or flowcharts if helpful.

• Highlight Consultative Skills: Provide examples where you diagnosed customer needs and tailored solutions, rather than simply presenting features.

• Demonstrate Ownership: Share instances where you took initiative, managed your territory proactively, or developed new business avenues.

• Tailor to the Role: Emphasize experience with high-ticket sales, in-home consultations, and closing complex deals. Mention any experience with similar products or industries.

• Prepare for Value-Based Selling Discussion: Be ready to discuss how you sell based on value and benefits, not just price.

Challenge Preparation:

• Sales Pitch Practice: Rehearse your presentation style, focusing on building rapport, identifying needs, presenting solutions, and handling objections.

• Objection Handling Scenarios: Prepare responses for common objections related to price, need, timing, or trust.

• Territory Management Strategy: Be ready to discuss how you would approach managing a new territory, including prioritizing leads and scheduling appointments.

• CRM Discussion: Be prepared to talk about your experience using CRM for sales management and forecasting.

📝 Enhancement Note: This role is for experienced closers. The interview process will heavily scrutinize your ability to demonstrate past success and a refined sales process. Your portfolio should serve as tangible proof of your capabilities, showcasing not just what you achieved, but how you achieved it through disciplined sales operations and execution.

🛠 Tools & Technology Stack

Primary Tools:

• Sales iPad: Essential for in-home presentations, product visualization, quoting, and CRM access. Proficiency in using tablet-based sales tools is critical.

• CRM System: Likely a robust CRM platform (e.g., Salesforce, HubSpot, or a proprietary system) for lead tracking, opportunity management, customer data, and pipeline forecasting.

• Quoting Software: Integrated within the iPad or CRM to generate accurate, professional proposals on the spot.

Analytics & Reporting:

• CRM Dashboards: Used to monitor personal sales performance, pipeline health, and key metrics like close rates and average deal size.

• Sales Performance Reports: Understanding reports generated from CRM or other sales analytics tools to track progress against goals.

CRM & Automation:

• CRM Pipeline Management: The core operational tool for managing leads and opportunities.

• Communication Tools: Email, phone, and potentially SMS (as indicated by the privacy policy consent for application updates) for client communication and follow-up.

📝 Enhancement Note: While the role is sales-focused, proficiency with the provided sales technology (iPad, CRM, quoting tools) is crucial for operational efficiency. The ability to maintain accurate data within the CRM directly impacts the company's ability to forecast revenue and manage sales operations effectively.

👥 Team Culture & Values

Operations Values:

• Performance Excellence: A strong emphasis on achieving and exceeding sales targets, with compensation directly tied to performance.

• Customer-Centricity: Delivering premium solutions and a positive in-home experience to homeowners.

• Integrity & Value Selling: Presenting solutions based on their benefits and value, rather than relying on discounts.

• Entrepreneurial Spirit: Encouraging initiative, ownership of territory, and proactive business development.

• Teamwork & Support: While individual performance is key, there's a value placed on supporting colleagues and contributing to overall team success.

• Continuous Improvement: A drive to refine sales techniques, understand products deeply, and adapt to market needs.

Collaboration Style:

• Field-Based Independence: Consultants operate with a high degree of autonomy in managing their schedules and client interactions.

• Cross-Functional Support: Collaboration with marketing for lead generation and potentially with operations/installation teams for project fulfillment.

• Peer Support: A culture where team members are willing to assist each other, especially when covering territories.

• Performance-Driven Feedback: Interactions with sales management are likely focused on performance metrics, coaching, and strategies for improvement.

📝 Enhancement Note: The culture appears to be a blend of high-performance sales drive and supportive teamwork. Candidates are expected to be self-starters who can thrive independently but also contribute to a collective success. The operations aspect is subtle but present in the emphasis on disciplined processes and data management that enable this performance-driven culture.

⚡ Challenges & Growth Opportunities

Challenges:

• High-Ticket Sales Objections: Effectively justifying premium pricing and overcoming objections related to cost.

• Performance Pressure: Consistently meeting or exceeding demanding sales targets in a commission-based role.

• Territory Management: Balancing multiple appointments, travel, and follow-ups efficiently across an assigned geographic area.

• Adaptability: Quickly learning product details, sales techniques, and adapting to customer needs in diverse home environments.

• Self-Discipline: Maintaining motivation and productivity without direct supervision, especially during slower periods.

Learning & Development Opportunities:

• Sales Methodology Mastery: Deepening skills in consultative selling, value-based presentations, and closing techniques.

• Product Expertise: Becoming an expert on SPF Screens & Awnings' premium product lines and their unique selling propositions.

• Territory Development: Learning strategies for maximizing sales within a given territory through relationship building and referral programs.

• Financial Acumen: Understanding commission structures and how to optimize personal earnings through strategic sales efforts.

• Potential for Leadership: High performers may have opportunities for advancement into sales leadership or specialized roles within the organization.

📝 Enhancement Note: The primary challenge is maintaining high performance in a demanding, commission-driven sales environment. The growth opportunities are centered around sales excellence and potential progression within the sales hierarchy, supported by the company's infrastructure and lead generation.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting an in-home sales consultation, from arrival to closing."

• "How do you handle objections regarding price when selling a premium product?"

• "Walk me through how you manage your sales pipeline and ensure timely follow-up."

• "What strategies do you employ to generate referrals and repeat business from satisfied clients?"

• "How do you stay motivated and disciplined in a commission-only sales role?" Company & Culture Questions:

• "Why are you interested in SPF Screens & Awnings and the Hunter Douglas brand?"

• "What do you know about our products and the market we serve?"

• "How do you align with a performance-driven culture that values entrepreneurial spirit?"

• "Describe a time you had to collaborate with a team to achieve a goal, even if your primary role was individual." Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem (customer need), your solution (consultative approach and product recommendation), and the result (sales closed, customer satisfaction, revenue generated).

• Quantify Everything: Use numbers—close rates, revenue figures, percentage increases, number of appointments—to demonstrate impact.

• Highlight Your Process: Explain how you achieved those results, focusing on your sales methodology, CRM usage, and follow-up strategies.

• Showcase Value Selling: Be prepared to articulate how you emphasize the benefits and long-term value of premium products over price.

• Be Ready for Q&A: Anticipate questions about your sales approach, challenges, and how you'd fit into the SPF team.

📝 Enhancement Note: The interview process will likely be rigorous, focusing on your sales acumen, closing ability, and understanding of consultative, value-based selling. Be prepared to demonstrate through concrete examples and data how you have successfully performed in similar roles.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on the Hunter Douglas careers portal.

• Tailor Your Resume: Highlight your experience in high-ticket sales, consultative selling, closing, pipeline management, and any relevant in-home sales background. Quantify achievements with specific metrics.

• Prepare Your Portfolio: Compile examples of successful sales engagements, focusing on your consultative process, how you overcame objections, and the revenue generated. Be ready to discuss your sales methodology and CRM experience.

• Research the Company: Familiarize yourself with SPF Screens & Awnings, Hunter Douglas, their product lines, and their market position. Understand their value proposition and target customer.

• Practice Your Pitch: Rehearse your approach to an in-home sales consultation, focusing on value-based selling and your closing techniques. Be ready to discuss how you would manage your territory effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.