Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Re-Bath New Hampshire - Re-Bath Maine

Location: Portland, ME

Job Type: FULL_TIME

Category: Sales & Design Consulting (Revenue Operations Adjacent)

Date Posted: 2026-08-17

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Engage in in-home consultations to understand customer needs for bathroom remodeling, translating these into compelling design solutions.

• Deliver persuasive, product-focused sales presentations utilizing Re-Bath's established sales methodology and process.

• Develop precise project estimates and comprehensive proposals, aligning with customer budgets and design aspirations.

• Cultivate and maintain robust customer relationships throughout the entire sales lifecycle, ensuring a positive client experience.

• Proactively follow up on leads and prospects to maximize conversion rates and achieve sales objectives.

📝 Enhancement Note: While this role is primarily sales and design-focused, its emphasis on process, client management, and meeting targets positions it as having strong ties to Revenue Operations principles. Success in this role requires understanding and executing a defined sales process, managing customer data (likely in a CRM), and contributing to revenue targets, all key components of a well-oiled GTM machine.

📈 Primary Responsibilities

• Conduct in-home consultations to assess customer requirements for bathroom renovations and present tailored design concepts.

• Execute Re-Bath's proven sales process, delivering impactful presentations that highlight product features and benefits.

• Generate accurate and detailed project proposals, including scope of work, material specifications, and cost breakdowns.

• Nurture client relationships from initial contact through project completion, acting as the primary point of contact.

• Manage a pipeline of leads, consistently following up to drive engagement and secure new business.

• Coordinate effectively with internal installation and project management teams to ensure seamless project execution and customer satisfaction.

• Consistently meet or exceed established monthly and quarterly sales quotas and Key Performance Indicators (KPIs).

📝 Enhancement Note: The responsibility to "Meet and exceed monthly and quarterly sales targets and KPIs" is a core function that directly impacts revenue generation. For a sales-focused role, this is paramount. The collaboration with installation and project management teams highlights the importance of cross-functional alignment, a key GTM operational concern.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in design, interior decorating, or business-related fields is advantageous.

Experience: Proven track record in in-home sales, design consulting, or a similar client-facing sales role, ideally within the home improvement or remodeling sector.

Required Skills:

• Demonstrated experience in in-home sales or design consulting.

• Exceptional communication and interpersonal skills, with a strong emphasis on customer-centric approaches.

• Ability to interpret design layouts, understand product specifications, and define project scopes accurately.

• Self-motivated, goal-oriented individual comfortable with a commission-based compensation structure.

• Possession of a valid driver's license and reliable transportation for client appointments. Preferred Skills:

• Prior experience in the home improvement, remodeling, or interior design industries.

• Proficiency in using basic computer tools and Customer Relationship Management (CRM) software.

• Familiarity with design software or visualization tools.

📝 Enhancement Note: The emphasis on "proven experience" and "strong communication skills" points to a need for candidates who can not only sell but also build rapport and trust with clients, a critical aspect for in-home sales success. The preference for CRM experience is a direct link to operations, as effective CRM utilization is foundational for sales process management and data integrity.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase examples of bathroom design projects, highlighting before-and-after transformations.

• Include case studies or project summaries demonstrating the customer consultation and sales process.

• Provide evidence of developing project estimates and proposals, illustrating attention to detail and accuracy.

• Demonstrate ability to manage client communication and project progression through various stages. Process Documentation:

• Illustrate understanding of a structured sales process, from lead generation to closing.

• Detail how you would approach a customer consultation, from initial needs assessment to final design presentation.

• Explain how you manage client follow-up and maintain relationships post-sale.

📝 Enhancement Note: While a formal "operations portfolio" isn't explicitly requested, a strong candidate will be able to articulate their personal sales process, demonstrate how they manage client interactions, and show examples of their work that reflect design acumen and sales effectiveness. This is akin to a portfolio for an operations role, focusing on process execution and tangible results.

💵 Compensation & Benefits

Salary Range: $100,000 - $150,000 USD per year (Commission-based, with potential for significant earnings based on performance).

Benefits:

• 401(k) matching: Provides financial security and retirement savings support.

• Dental insurance: Comprehensive coverage for dental health.

• Health insurance: Medical coverage for employees and potentially their families.

• Performance bonus: Additional compensation tied to achieving sales targets and exceeding KPIs.

• Company parties: Opportunities for team building and social engagement.

• Free uniforms: Professional attire provided for client-facing interactions.

• Parental leave: Support for new parents during a significant life event.

• Vision insurance: Coverage for eye care and vision needs.

Working Hours: Typically 40 hours per week, with flexibility required to accommodate customer availability for in-home consultations, which may include evenings and weekends.

📝 Enhancement Note: The salary range is presented as a commission-based structure with a target earning potential. This is common for sales roles and implies a direct correlation between performance and compensation. The provided salary range is considered competitive for experienced in-home sales consultants in the Northeast region of the US, reflecting the experience level and the nature of the role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement & Remodeling. Re-Bath specializes in bathroom renovations, offering a streamlined and efficient remodeling process.

Company Size: Re-Bath New Hampshire & Maine operates as a regional division of a larger franchise network. The local team is likely to be of moderate size, fostering a close-knit environment.

Founded: Re-Bath as a company was founded in 1979. The New Hampshire and Maine franchise has been serving its territory for a significant period, establishing a strong local presence and reputation.

Team Structure:

• The Design Consultant will likely be part of a sales team, reporting to a Sales Manager or Branch Manager.

• Collaboration with installation crews, project managers, and potentially marketing or lead generation staff is expected.

• The structure aims for efficient project delivery, from initial client engagement to final completion. Methodology:

• A customer-centric approach is paramount, focusing on understanding individual needs and delivering personalized solutions.

• Re-Bath utilizes a standardized, proven sales process designed for efficiency and effectiveness in in-home sales.

• Emphasis on high-quality products and efficient installation methods to deliver rapid, satisfying results for homeowners.

Company Website: https://www.rebath.com/location/newhampshire/

📝 Enhancement Note: The company's focus on a "seamless, stress-free remodeling experience" and "stunning results — completed in as little as two to three days" indicates a strong operational emphasis on efficiency, project management, and customer satisfaction. This aligns with GTM operational goals of delivering a superior customer journey.

📈 Career & Growth Analysis

Operations Career Level: This role represents an experienced sales professional level, focused on direct client engagement and revenue generation. It's a front-line position crucial for business growth.

Reporting Structure: The Design Consultant will report to a Sales Manager or Branch Manager, who oversees sales performance, team development, and overall branch operations.

Operations Impact: This role is directly responsible for generating new revenue through sales of remodeling services. Success directly contributes to the company's financial performance and market share within its service area.

Growth Opportunities:

• Advancement to Senior Design Consultant or Sales Lead roles, potentially mentoring new team members.

• Transition into Sales Management positions, overseeing a team of consultants.

• Opportunities to specialize in specific design aspects or project types.

• Potential for roles in operations management if the individual develops an interest in process optimization and team leadership beyond direct sales.

📝 Enhancement Note: For a sales role, growth is typically tied to increasing sales volume, moving into leadership, or diversifying into operational management. The emphasis on a "supportive, energetic environment where hard work is recognized and career growth is encouraged" suggests a company that invests in its employees' development within the sales and operations framework.

🌐 Work Environment

Office Type: The role is primarily based on the road, conducting in-home consultations. There may be a central office or showroom in Portland, ME, for administrative tasks, team meetings, or client follow-ups, but the core work is field-based.

Office Location(s): The service area covers New Hampshire and Maine. The primary hub for the role would likely be around Portland, ME, with travel expected throughout the region.

Workspace Context:

• The "workspace" is the customer's home, requiring adaptability, professionalism, and the ability to create a comfortable environment for design discussions.

• Access to company-provided product samples, design guides, and potentially a tablet or laptop for presentations and CRM access.

• Opportunities for collaboration with installation teams often occur at job sites or through project management software.

Work Schedule: While typically 40 hours per week, the schedule is flexible to accommodate client availability, often requiring evening and weekend appointments. This necessitates strong time management and personal organization skills to balance client needs with personal life.

📝 Enhancement Note: The "on-site" nature of this role emphasizes the need for strong personal organization and time management skills, which are also crucial for operations professionals managing multiple projects and stakeholders. The ability to adapt to different environments (customer homes) is a key transferable skill.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call to assess basic qualifications, communication skills, and enthusiasm for design and sales.

• In-Person Interview: A more in-depth discussion, potentially including a role-playing exercise where candidates present a design solution. This will assess sales acumen and presentation style.

• Home Visit Simulation: Candidates may be asked to conduct a mock in-home consultation, demonstrating their ability to engage, assess needs, and propose solutions.

• Final Interview: Meeting with the hiring manager or branch owner to discuss compensation, benefits, and finalize the offer.

Portfolio Review Tips:

• Organize your portfolio digitally for easy sharing, or have a physical portfolio ready if requested.

• Showcase a range of projects, highlighting diverse design challenges and successful outcomes.

• For each project, briefly explain the client's needs, your design approach, the products used, and the final result.

• Be prepared to discuss your sales process and how you managed client expectations and communication.

• Highlight any projects that involved problem-solving or overcoming specific design constraints. Challenge Preparation:

• Be ready to discuss how you handle objections during a sales presentation.

• Prepare to answer questions about your commission-based earning history and how you manage income fluctuations.

• Practice articulating your value proposition as a design consultant and the benefits of Re-Bath's services.

• Understand the company's unique selling propositions (e.g., speed of installation, quality of materials).

📝 Enhancement Note: The emphasis on a "proven process" and "compelling sales presentations" suggests that interviewers will look for structured thinking and persuasive communication. For a sales role, the "portfolio" is less about process documentation and more about showcasing successful client engagements and design outcomes.

🛠 Tools & Technology Stack

Primary Tools:

• CRM Software: Proficiency with CRM systems (e.g., Salesforce, HubSpot, or a proprietary system) is preferred for lead tracking, customer management, and sales pipeline visibility.

• Design Software/Tools: While not explicitly stated, familiarity with basic design visualization tools or the ability to use company-provided design software is beneficial.

• Product Catalogs & Specification Sheets: Access to and understanding of Re-Bath's product lines, materials, and installation specifications.

Analytics & Reporting:

• While not directly responsible for deep analytics, understanding how to track personal sales performance against KPIs is essential.

• Ability to interpret sales reports and performance dashboards provided by management. CRM & Automation:

• Daily use of CRM for lead management, appointment scheduling, and updating customer interaction logs.

• Potential use of communication tools for internal team coordination (e.g., email, messaging apps).

📝 Enhancement Note: The preference for "Proficiency with basic computer tools and CRM software" is a key operational link. Effective CRM usage is fundamental for any sales organization's revenue operations, enabling data-driven decision-making, forecasting, and pipeline management.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing client needs and satisfaction through exceptional service and design.

• Integrity: Honest and transparent dealings with customers and colleagues.

• Excellence: Striving for high-quality results in both design and installation.

• Collaboration: Working effectively with internal teams to achieve project success.

• Drive: A proactive, goal-oriented mindset focused on achieving sales targets.

Collaboration Style:

• The Design Consultant will need to collaborate closely with installation crews and project managers to ensure designs are accurately translated into finished projects.

• This involves clear communication of project details, timelines, and any specific client requirements.

• A positive, team-oriented approach is crucial for a smooth workflow and a cohesive customer experience.

📝 Enhancement Note: The company's stated values and collaborative style highlight the importance of interpersonal skills and teamwork, which are critical for GTM alignment. Even in a sales role, understanding and contributing to the broader operational success of delivering a project is key.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Customer Expectations: Balancing client desires with budget constraints and feasibility.

• Commission-Based Income: Navigating the variability of income inherent in a performance-driven compensation model.

• In-Home Sales Environment: Adapting to diverse home environments and client personalities.

• Maintaining Sales Pipeline: Consistently generating and nurturing leads to meet sales targets.

Learning & Development Opportunities:

• Ongoing training on Re-Bath's product lines, design trends, and sales techniques.

• Opportunities to learn from experienced sales professionals and management.

• Development of advanced negotiation and closing skills.

• Potential for cross-training in project management or team leadership.

📝 Enhancement Note: The challenges listed are typical for in-home sales roles. The growth opportunities, particularly in "team leadership" or potential "operations management," suggest pathways for individuals who excel and seek to expand their responsibilities beyond direct sales.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting an in-home design consultation. What are the key stages?" (Focus on needs assessment, solution presentation, and closing).

• "How do you handle objections from a potential client regarding price or design choices?" (Demonstrate problem-solving and persuasive communication).

• "Walk me through a successful sales project from your past. What was the client's need, your solution, and the outcome?" (Showcase your process and results). Company & Culture Questions:

• "Why are you interested in working for Re-Bath, specifically?" (Research company values, services, and reputation).

• "How do you stay motivated in a commission-based role?" (Highlight self-discipline and goal-orientation).

• "How would you describe your collaboration style with installation teams?" (Emphasize teamwork and clear communication). Portfolio Presentation Strategy:

• Select 2-3 representative projects that showcase your design skills and sales success.

• For each project, clearly articulate the client's initial problem or desire, your proposed solution, and the final, successful outcome.

• Be ready to discuss the materials used, budget considerations, and any unique challenges you overcame.

• If you have experience with CRM, be prepared to discuss how you managed customer data and tracked progress.

📝 Enhancement Note: Interview preparation for this role should focus on demonstrating sales process proficiency, design acumen, and strong interpersonal skills. The ability to articulate value and manage client relationships effectively will be key.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided application link on the CareerPlug portal.

• Resume Optimization: Tailor your resume to highlight relevant experience in in-home sales, design consulting, customer relationship management, and any home improvement or remodeling background. Quantify achievements with sales figures or project completion rates where possible.

• Portfolio Preparation: Compile digital examples of your design work and sales achievements. Be ready to walk through specific projects that demonstrate your consultation process, design capabilities, and successful closing of sales.

• Company Research: Familiarize yourself with Re-Bath's services, remodeling process, customer testimonials, and the specific markets they serve in New Hampshire and Maine. Understand their unique selling propositions.

• Interview Practice: Practice articulating your sales process, handling common objections, and presenting design solutions clearly and persuasively. Be prepared to discuss your commission-based earning history and how you manage your time effectively for in-home appointments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.