DESIGN CONSULTANT

📍 Job Overview

Job Title: DESIGN CONSULTANT

Company: EQ3

Location: Montreal, Quebec, Canada

Job Type: FULL_TIME

Category: Sales & Retail Operations

Date Posted: 2026-09-02

Experience Level: 0-2 years

Remote Status: On-site

🚀 Role Summary

• Drive revenue growth through direct sales and exceptional customer engagement in a retail setting.

• Leverage consultative sales techniques to understand client needs and recommend tailored furniture and design solutions.

• Build and nurture long-term customer relationships to foster repeat business and client loyalty.

• Achieve and exceed individual sales targets and performance metrics within a commission-driven environment.

• Develop deep product knowledge across EQ3's furniture and accessories collections to effectively advise customers.

📝 Enhancement Note: This role is positioned as a "Design Consultant" but the core responsibilities and emphasis on sales, commission, and achieving targets indicate a strong Sales Operations focus within a retail context. The "consultant" aspect leans into the consultative sales approach rather than a pure design advisory role. The target audience for this enhancement is sales professionals looking for commission-based roles with a product focus.

📈 Primary Responsibilities

• Greet and engage customers upon entry, proactively identifying their needs and design preferences.

• Provide expert recommendations on furniture solutions, considering space, lifestyle, and personal style, aligning with consultative sales best practices.

• Present and sell a diverse range of EQ3 products, including upholstery, dining, bedroom furniture, and accessories.

• Convert customer interactions and sales opportunities into successful transactions, demonstrating strong closing skills.

• Implement effective follow-up strategies to build enduring customer relationships and encourage repeat business.

• Actively develop and expand a personal client base to generate new sales opportunities and enhance pipeline management.

• Consistently strive to meet and surpass individual sales goals and key performance indicators (KPIs).

• Cultivate comprehensive knowledge of EQ3's product catalog, including materials, customization options, and design principles.

• Collaborate effectively with the retail team to ensure a seamless and exceptional customer experience from initial contact to post-purchase.

📝 Enhancement Note: The responsibilities are framed to highlight the sales and customer relationship management aspects crucial for success in a commission-based retail role. Emphasis is placed on proactive engagement, consultative selling, and achieving sales targets, which are key performance indicators in sales operations.

🎓 Skills & Qualifications

Education: While no specific educational requirements are listed, a background in business, marketing, or a related field can be beneficial. A strong understanding of sales principles is more critical than formal education.

Experience: 0-2 years of experience in retail sales, consultative sales, or commission-based sales environments is required. Experience in specialized retail, such as furniture, home décor, or high-value goods, is a strong asset.

Required Skills:

• Proven experience in retail sales, with a focus on consultative approaches.

• Demonstrated ability in commission-based sales, with a strong motivation for performance-driven earnings.

• Excellent customer relationship management skills, with a talent for building rapport and trust.

• Proficient in sales closing techniques and objection handling.

• Strong product knowledge acquisition and application capabilities.

• Exceptional communication and interpersonal skills for effective customer engagement.

• Proven ability in goal setting and achieving targets within a sales context.

• Proactive and self-motivated approach to sales and client development.

• High level of accountability for individual sales performance and results. Preferred Skills:

• Experience in furniture sales or home décor retail.

• Familiarity with interior design principles or a strong interest in design.

• Experience in automotive, jewelry, premium fashion, kitchens, or flooring sales.

• Ability to generate and manage leads, contributing to pipeline growth.

• Clienteling skills for nurturing long-term customer relationships.

📝 Enhancement Note: The "0-2 years" experience level suggests that the company is open to training individuals with foundational sales skills. The preferred skills highlight areas that would accelerate a candidate's success and earning potential, aligning with a sales operations focus on high-performing individuals.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Performance Documentation: Showcase past sales achievements, client acquisition strategies, and methods used to exceed sales targets. Quantifiable results are paramount.

• Customer Engagement Case Studies: Provide examples of how you've built and maintained customer relationships, handled challenging customer interactions, and turned opportunities into successful sales.

• Product Knowledge Application: Demonstrate your ability to quickly learn about new products and effectively communicate their features and benefits to diverse customer segments.

• Sales Process Examples: Illustrate your approach to a typical sales cycle, from initial customer contact to closing the sale and post-sale follow-up.

Process Documentation:

• Sales Workflow Design: Outline your personal approach to managing sales leads, nurturing prospects, and moving them through the sales funnel efficiently.

• Customer Interaction Protocols: Detail how you would handle various customer scenarios, including initial consultations, product presentations, and closing strategies, emphasizing a consultative approach.

• Performance Measurement & Reporting: Explain how you track your sales performance, identify areas for improvement, and utilize data (e.g., conversion rates, average transaction value) to drive better results.

📝 Enhancement Note: For a sales-focused role like this, a portfolio would ideally demonstrate a candidate's ability to manage their sales pipeline, build client relationships, and achieve quantifiable results. The emphasis is on showcasing a structured approach to sales and customer engagement, rather than formal process documentation typically seen in IT or engineering operations.

💵 Compensation & Benefits

Salary Range: CAD $18–$25 per hour, with an estimated annual earning potential of CAD $65,000–$75,000+ for full-time employees, inclusive of commission.

Benefits:

• Commission on Sales: A direct performance-based incentive that rewards successful sales outcomes.

• Paid Time Off: Provides employees with opportunities for rest and personal time.

• Employee Discount Program: Offers significant savings on EQ3 products, promoting product advocacy.

• Wellness Programs: Supports employee health and well-being through various initiatives.

• Professional Development: Access to training in product knowledge, design, and customer experience to enhance skills.

• Career Growth Opportunities: Pathways for advancement within EQ3 for high-performing individuals.

Working Hours: Full-time, requiring availability for evenings, weekends, and holidays as needed to meet customer demand and ensure consistent store coverage. A standard full-time work week is typically 40 hours.

📝 Enhancement Note: The salary range is clearly stated with a strong emphasis on commission and a realistic earning potential. This structure is common in retail sales roles where performance directly impacts income. The benefits are typical for full-time retail positions, with a notable perk being the employee discount on EQ3 products.

🎯 Team & Company Context

🏢 Company Culture

Industry: EQ3 operates within the Furniture and Home Décor Retail industry. The company emphasizes "authentic modern design, quality craftsmanship, and furniture made to be lived with for years to come," reflecting a commitment to durable, stylish products. Their business model is described as "performance-driven retail" built on customer relationships and exceptional experiences.

Company Size: EQ3 is a significant retail presence, indicating a medium to large-sized organization with established operational structures. This suggests a structured environment with defined processes for sales, customer service, and team management.

Founded: While the founding date isn't explicitly