Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: 3 Day Blinds (Sales)

Location: Philadelphia, PA

Job Type: Full-time

Category: Sales Operations / GTM Enablement

Date Posted: 2026-08-05T14:21:12

Experience Level: Entry Level (0-2 years)

Remote Status: Hybrid (Field-based with remote flexibility)

🚀 Role Summary

• This role is centered on client-facing sales and design consultation within a defined territory, focusing on custom window treatments.

• It requires independent field work, managing a schedule of in-home appointments, and a strong emphasis on relationship building and closing sales.

• The position leverages company-provided leads and encourages self-generated business through networking and referrals to maximize earning potential.

• Success is measured by client satisfaction, sales performance, and the ability to deliver a seamless customer experience from consultation to installation.

📝 Enhancement Note: While the title is "Design Consultant," the core responsibilities and metrics align with a sales-focused role within a GTM strategy, emphasizing direct client engagement and revenue generation. The "Operations" aspect is primarily in managing personal territory, schedule, and client interactions efficiently, rather than traditional back-office operations.

📈 Primary Responsibilities

• Conduct in-home consultations with clients to understand their unique needs and preferences for custom window treatments.

• Recommend and design tailored window treatment solutions (blinds, shades, draperies, shutters) that align with client style, budget, and functional requirements.

• Guide clients through the entire buying process, from product selection and measurement to pricing and order placement, aiming for a confident purchase decision during the initial visit.

• Proactively manage and organize a personal schedule of client appointments, follow-ups, and administrative tasks to ensure efficient territory coverage.

• Cultivate new business opportunities by building relationships, networking within the local community, and leveraging client referrals to expand customer base.

• Ensure a superior end-to-end customer experience, from the initial design consultation through to the final installation of window treatments.

• Maintain accurate client records and sales activity logs within the company's CRM system for effective pipeline management and reporting.

📝 Enhancement Note: The responsibilities highlight a direct sales role. For an operations professional, this translates to understanding the sales funnel, client acquisition strategies, and the operational efficiency required to manage a sales territory effectively. The "design" aspect is a consultative sales tool rather than a pure design role.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in design, sales, or a related client-facing field is beneficial.

Experience: 0-2 years of experience in sales, customer service, hospitality, or retail environments. Prior design experience is not required.

Required Skills:

• Exceptional interpersonal and relationship-building skills to connect with diverse clientele.

• Strong communication and active listening abilities to understand client needs and articulate solutions.

• Proven ability to close sales and drive revenue, with a focus on achieving targets.

• Self-motivated and driven by performance-based compensation with a desire for uncapped earning potential.

• Highly organized with excellent time management skills to effectively manage a territory and appointment schedule.

• Comfortable working independently and autonomously in a field-based, client-facing environment.

• Reliable local transportation and willingness to travel within a designated sales territory.

• Flexibility to work a schedule that includes at least one weekend day and four weekdays. Preferred Skills:

• Experience with CRM software for managing client interactions and sales pipelines.

• Basic understanding of interior design principles or a strong aptitude for visual aesthetics.

• Proven track record of generating leads through networking and referral programs.

• Ability to adapt quickly to new product lines and sales methodologies.

📝 Enhancement Note: The "Who you are" section outlines core competencies that are critical for success. For operations professionals, these map to an ability to manage processes, engage stakeholders (clients), and drive outcomes (sales). The emphasis on independence and self-management is key.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio is not explicitly required, candidates are expected to demonstrate their ability to manage client relationships and drive sales outcomes.

• Evidence of successful client engagement, problem-solving, and closing deals will be assessed during the interview process.

• Familiarity with using provided tools (tablet, smartphone) for scheduling, client management, and sales presentations is essential.

• The ability to articulate a personal sales process and how it leads to successful client outcomes. Process Documentation:

• Candidates should be prepared to discuss their personal approach to managing a sales territory, including:

  • Workflow design for scheduling and client visits.

  • Methods for tracking leads, appointments, and follow-ups.

  • Strategies for measuring personal sales performance and identifying areas for improvement.

📝 Enhancement Note: For a role like this, a "portfolio" is less about case studies and more about demonstrating a structured approach to sales and client management. Candidates should be ready to discuss their methodology for handling client interactions and managing their territory efficiently.

💵 Compensation & Benefits

Salary Range:

• Average earnings are estimated between $70,000 - $100,000+ annually.

• Top performers are expected to exceed this range significantly due to the uncapped commission structure.

• This range is based on the provided information and typical compensation for similar field sales roles in the Philadelphia metropolitan area. Benefits:

• Comprehensive medical, dental, and vision insurance coverage.

• 401(k) retirement plan with a company match, supporting long-term financial planning.

• Paid Time Off (PTO) for rest and personal needs.

• Three weeks of paid, in-depth training to ensure readiness for the role.

• Mileage reimbursement for travel within the sales territory.

• Access to company-provided tools including a tablet and smartphone.

Working Hours: This is a full-time position. The schedule requires flexibility, including working at least one weekend day and four days during the week, typically totaling around 40 hours per week, managed by the individual consultant.

📝 Enhancement Note: The salary is heavily commission-based, which is typical for field sales roles. The provided range is an average, and the emphasis on "uncapped" potential means that actual earnings can vary widely based on individual performance. Regional salary research for "Field Sales Representative" or "In-Home Sales Consultant" in Philadelphia, PA, supports this estimated range, with variations depending on commission structures and experience.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Furnishings / Retail / Manufacturing. 3 Day Blinds is a national retailer and manufacturer of custom window treatments, part of the Hunter Douglas family of brands.

Company Size: Large (implied by national presence and being part of Hunter Douglas). This size suggests established processes and resources for sales enablement and training.

Founded: Over 40 years ago. This longevity indicates stability and a proven business model in the custom window treatment market.

Team Structure:

• The role operates within the Sales division, specifically focusing on field sales and design consultation.

• Consultants work independently within their assigned territories but are part of a larger sales team, likely with regional sales managers providing oversight and support.

• Collaboration occurs through team meetings, training sessions, and sharing best practices, though day-to-day work is largely autonomous. Methodology:

• Client Engagement: A consultative, in-home sales approach focused on understanding client needs and providing tailored solutions.

• Process Optimization: Emphasis on efficient territory management, appointment scheduling, and closing sales in a single visit where possible.

• Data-Driven Decision Making: While not explicitly stated for consultants, the company likely uses sales data to manage territories, performance, and product offerings. Consultants are expected to track their own performance.

Company Website: https://www.3dayblinds.com/

📝 Enhancement Note: The company culture emphasizes a "One Team" approach with a focus on learning, opportunity, and passion. For operations roles, this implies a collaborative environment where efficiency and client satisfaction are key drivers, even within a sales-focused team.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry-level to mid-level sales position, focusing on direct client engagement and revenue generation. It's an opportunity for individuals to build a foundation in consultative sales within the home furnishings sector.

Reporting Structure: Design Consultants typically report to a Sales Manager or Regional Sales Manager who oversees their territory performance, provides coaching, and supports their professional development.

Operations Impact: The primary impact is direct revenue generation. By effectively closing sales, these consultants contribute directly to the company's top-line growth and market share within their territories. Their client interactions also shape brand perception and customer loyalty.

Growth Opportunities:

• Sales Advancement: Progression to Senior Design Consultant, Key Account Manager, or specialized sales roles.

• Leadership Development: Opportunity to move into Sales Management positions, overseeing teams of consultants.

• Skill Specialization: Developing expertise in specific product lines, design trends, or sales methodologies.

• Cross-functional Moves: Potential to transition into roles within sales operations, training, or marketing based on demonstrated skills and company needs.

📝 Enhancement Note: For operations professionals, this role offers a unique perspective on the front lines of GTM. Growth opportunities are primarily within sales but can lead to roles that leverage operational skills in managing sales processes, training, or enablement.

🌐 Work Environment

Office Type: Primarily a field-based role. Consultants operate from their homes, using their personal vehicles to travel to client appointments within their assigned geographic territory.

Office Location(s): The role is based in Philadelphia, PA, with client visits occurring within the surrounding metropolitan area. The consultant's home serves as their primary base of operations.

Workspace Context:

• Autonomous Workspace: The consultant's vehicle and home office space are their primary work environments.

• Client Homes: The main "office" for client interactions, requiring professionalism and adaptability to different environments.

• Tools & Technology: Provided with a tablet and smartphone to manage appointments, access product information, and conduct sales presentations.

Work Schedule: This is a full-time role requiring a flexible schedule. Consultants must be available to work at least one weekend day and four days during the week. The daily schedule is managed by the consultant, balancing appointments and administrative tasks.

📝 Enhancement Note: The "hybrid" nature here refers to the blend of home-based administrative work and field-based client interaction, rather than a typical office hybrid model. Understanding this dynamic is crucial for candidates.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and potentially a brief phone call to assess basic qualifications and alignment with the role.

• In-depth Interview: This will likely involve discussing your sales experience, customer service approach, and ability to work independently. Be prepared to share examples of how you've handled challenging client situations or achieved sales goals.

• Role-Play/Scenario: You may be asked to simulate a client consultation or handle a specific sales scenario to demonstrate your consultative selling and closing skills.

• Field Observation (Potentially): In some cases, a brief ride-along or observation might be part of the process.

• Final Interview: With a Sales Manager or Director to discuss career path, compensation, and finalize the offer.

Portfolio Review Tips:

• Since a traditional portfolio isn't required, focus on preparing concrete examples of your sales achievements.

• Quantify your successes: "Increased sales by X%," "Exceeded quota by Y%," "Managed a client base of Z."

• Prepare stories that highlight your:

  • Consultative selling approach.

  • Ability to understand and meet client needs.

  • Skill in overcoming objections and closing sales.

  • Experience in managing your own schedule and territory.

  • Customer service excellence that leads to referrals. Challenge Preparation:

• Be ready to discuss how you would approach a typical day or week, including scheduling, lead follow-up, and territory planning.

• Prepare to explain your personal sales process from initial contact to closing the deal.

• Consider how you would handle common client objections related to price, style, or installation timelines.

📝 Enhancement Note: The emphasis here is on demonstrating sales acumen and a structured approach to client interaction, rather than a technical operations portfolio. Success hinges on articulation of sales methodology and past performance.

🛠 Tools & Technology Stack

Primary Tools:

• Tablet & Smartphone: Provided by the company for managing appointments, accessing product catalogs, client databases, and executing sales presentations. Proficiency in using mobile applications and digital tools is essential.

• CRM System: Likely a proprietary or industry-standard CRM (e.g., Salesforce, HubSpot, or a custom solution) for managing leads, client information, sales activities, and pipeline tracking.

• Product Catalog/Configuration Software: Digital tools to showcase products, visualize options, and generate quotes for clients.

Analytics & Reporting:

• Consultants will likely use internal reporting dashboards to track their personal sales performance, commission earnings, and key performance indicators (KPIs).

• Data analysis skills will be useful for understanding territory performance and identifying areas for growth. CRM & Automation:

• The company utilizes CRM for lead management and sales process automation. Consultants are key users of this system to ensure data integrity and efficient workflow.

• Automation may extend to appointment reminders, follow-up sequences, and order processing.

📝 Enhancement Note: While the role is client-facing, proficiency with digital sales tools is critical. Operations professionals will appreciate the underlying systems that support sales efficiency and data management, even if they are not directly administering them.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A primary focus on delivering exceptional customer experiences and building lasting client relationships.

• Performance Driven: A strong emphasis on achieving sales targets and maximizing earning potential through consistent effort and skill.

• Independence & Accountability: Valuing self-starters who can manage their own work, take ownership of their territory, and deliver results.

• Continuous Improvement: Encouraging learning from experiences, adapting to client needs, and refining sales techniques.

• Teamwork: While autonomous, there's an underlying "One Team" mentality, implying collaboration and support among colleagues and management.

Collaboration Style:

• Independent Field Work: Day-to-day work is largely solitary, focusing on client interactions.

• Managerial Support: Regular check-ins and coaching from sales management.

• Peer Learning: Opportunities to share best practices and insights with other Design Consultants, often facilitated by management or training programs.

• Cross-functional Interaction: Liaising with installation teams and customer service to ensure a smooth client journey.

📝 Enhancement Note: The culture balances high autonomy with a strong performance orientation and a supportive team structure. Operations professionals will recognize the importance of process adherence and outcome measurement within this dynamic.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing a Diverse Client Base: Adapting sales approach to various client personalities, needs, and budgets.

• Field Sales Demands: The physical demands of travel, working varied hours, and maintaining motivation independently.

• Sales Performance Fluctuations: Dealing with the variability inherent in commission-based sales, requiring resilience and persistence.

• Competition: Navigating a competitive market for home furnishings and window treatments.

• Territory Saturation: Potential for challenges in finding new leads in established territories, requiring strong networking skills.

Learning & Development Opportunities:

• Comprehensive Sales Training: Three weeks of paid training covering product knowledge, sales techniques, and system usage.

• Ongoing Coaching: Regular support and skill development from sales managers.

• Product Expertise: Deepening knowledge of window treatment options, materials, and design trends.

• Sales Methodology Advancement: Opportunities to learn and apply advanced sales and negotiation tactics.

• Career Progression: Clear pathways for advancement within the sales organization.

📝 Enhancement Note: The challenges are typical of field sales roles, emphasizing resilience and adaptability. The growth opportunities are robust, particularly for those who excel in sales and client management.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience in a client-facing role. What did you enjoy most, and what did you find most challenging?" (Focus on relationship building, problem-solving, and resilience.)

• "How do you approach understanding a client's needs and tailoring a solution?" (Highlight active listening, probing questions, and solution-oriented thinking.)

• "Walk me through your process for closing a sale. How do you handle objections?" (Demonstrate confidence, persuasive skills, and objection-handling techniques.)

• "How would you manage your schedule and prioritize appointments if you had multiple client visits in a day across different parts of Philadelphia?" (Showcase organizational skills, time management, and logistical planning.)

• "What motivates you in a performance-based role with uncapped earning potential?" (Emphasize drive, ambition, and a results-oriented mindset.) Company & Culture Questions:

• "What do you know about 3 Day Blinds and our products?" (Research the company, its history, and its product lines.)

• "Why are you interested in a field sales role rather than an office-based position?" (Express enthusiasm for independence, client interaction, and the consultative sales model.)

• "How do you stay motivated when working independently?" (Discuss self-discipline, goal setting, and proactive engagement.) Portfolio Presentation Strategy:

• Prepare 2-3 specific examples (stories) of your past successes in sales or customer service.

• For each example, detail:

  • The situation/client need.
  • Your approach/actions.
  • The quantifiable result (e.g., sale closed, customer satisfaction, referral generated).

• Be ready to discuss how you would apply these skills to selling custom window treatments.

📝 Enhancement Note: Interview preparation should focus on framing your experience through the lens of consultative sales, client relationship management, and personal productivity, even if your background is in a different operational area. Quantifiable achievements are key.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on greenhouse.io.

• Resume Optimization: Tailor your resume to highlight customer service, sales, relationship building, and any experience managing your own schedule or territory. Use keywords from the job description.

• Prepare Sales Scenarios: Practice articulating your sales process, how you handle objections, and your approach to understanding client needs. Be ready to discuss your motivators for a commission-based role.

• Research 3 Day Blinds: Familiarize yourself with their products, company mission, and values to demonstrate genuine interest.

• Practice Portfolio Examples: Develop concise, impactful stories about your past achievements that showcase relevant skills. Be ready to present these during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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