Design Consultant
π Job Overview
Job Title: Design Consultant
Company: 3 Day Blinds (Sales)
Location: St. Louis, MO
Job Type: Full-Time
Category: Sales Operations, GTM (Go-To-Market)
Date Posted: 2026-06-11T19:23:18
Experience Level: Entry-Level (0-2 years)
Remote Status: Hybrid
π Role Summary
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Spearhead in-home sales consultations for custom window treatments, acting as a key client-facing representative within the Go-To-Market strategy.
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Drive revenue growth through direct sales, client relationship management, and leveraging company-provided appointments and self-generated leads.
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Execute the full sales cycle from initial client needs assessment and design consultation to closing the sale and ensuring client satisfaction through installation.
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Contribute to operational efficiency by managing individual schedules, appointments, and follow-ups effectively to maximize territory coverage and client engagement.
π Enhancement Note: This role, while titled "Design Consultant," is fundamentally a sales role with a consultative approach, directly impacting revenue generation within 3 Day Blinds' Go-To-Market operations. The emphasis on in-home visits and closing sales positions it firmly within a sales operations and GTM context, requiring strong client interaction and performance-driven metrics.
π Primary Responsibilities
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Conduct in-home client consultations to understand individual needs, preferences, and budgetary constraints for custom window treatments.
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Develop and present tailored design solutions, recommending appropriate blinds, shades, draperies, and shutters to enhance client spaces.
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Proficiently guide clients through the product selection, customization, and purchasing process, confidently closing sales during the initial visit.
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Independently manage a dynamic schedule of appointments, ensuring timely follow-ups and efficient territory management for optimal client reach.
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Actively build and nurture client relationships to generate referrals and local business opportunities, expanding the client base beyond company-provided leads.
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Ensure a seamless and exceptional client experience from the initial design consultation through to the final installation, fostering customer loyalty and positive brand perception.
π Enhancement Note: The core responsibilities highlight a blend of direct sales execution and client relationship management, critical for GTM success. The emphasis on "closing sales in the home" and "managing your own schedule" indicates a degree of autonomy and performance accountability typical of field sales roles that are foundational to revenue operations.
π Skills & Qualifications
Education: No specific degree required; preference for backgrounds demonstrating strong interpersonal and sales acumen.
Experience: 0-2 years of experience in client-facing roles such as sales, hospitality, customer service, or retail. Prior design experience is not necessary.
Required Skills:
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Exceptional interpersonal and communication skills, with a natural ability to build rapport and trust with clients.
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Strong sales aptitude and a proven track record of achieving performance targets, with a focus on closing deals.
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Demonstrated ability to understand and assess client needs to offer suitable solutions.
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Excellent time management and organizational skills to effectively manage a schedule of appointments and follow-ups.
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Self-motivated and comfortable working independently in a field-based role.
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Reliable personal transportation and willingness to travel locally within assigned territories.
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Flexibility to work at least one weekend day per week. Preferred Skills:
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Experience in consultative sales or in-home selling environments.
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Basic understanding of interior design principles or a strong aesthetic sense.
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Proficiency in CRM software for managing leads and client interactions.
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Networking and lead generation skills to supplement company-provided appointments.
π Enhancement Note: The qualifications emphasize soft skills and a results-oriented mindset, crucial for a GTM role. The "0-2 years" experience level suggests that while prior sales experience is beneficial, the company's robust training program can equip individuals with the necessary product knowledge and sales techniques. The need for reliable transportation and weekend availability are key logistical requirements for field operations.
π Process & Systems Portfolio Requirements
Portfolio Essentials:
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Demonstrate successful client engagement and sales conversion through specific case examples, highlighting how client needs were met.
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Showcase ability to manage multiple client interactions and projects concurrently, illustrating organizational and time management skills.
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Provide examples of how you have built client relationships that led to repeat business or referrals.
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Illustrate problem-solving skills in client interactions, particularly in adapting solutions to unique needs or constraints. Process Documentation:
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Ability to articulate a personal sales process from initial client contact to closing and post-sale follow-up, emphasizing efficiency and client satisfaction.
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Examples of how you have managed your schedule and territory to maximize productivity and client engagement.
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Documentation of how you have incorporated feedback to refine your sales approach and improve client outcomes.
π Enhancement Note: While a formal "portfolio" in the traditional sense might not be expected for an entry-level sales role, candidates should be prepared to discuss their sales process, client interaction examples, and how they manage their workflow. This section focuses on demonstrating practical application of sales methodologies and operational efficiency in a field sales context.
π΅ Compensation & Benefits
Salary Range: Estimated $70,000 - $100,000+ annually in commission-based earnings. Top performers are expected to exceed this range.
Benefits:
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Comprehensive Medical, Dental, and Vision Insurance.
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401(k) retirement plan with a company match, supporting long-term financial planning.
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Generous Paid Time Off (PTO) for work-life balance and personal well-being.
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Mileage reimbursement to cover travel expenses for client appointments.
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Four weeks of paid, in-depth training to ensure foundational success in the role.
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Company-provided tools including a laptop, smartphone, and product samples to facilitate sales activities.
Working Hours: Full-time, typically involving a standard 40-hour work week, with the flexibility required to accommodate client appointments, including at least one weekend day.
π Enhancement Note: The compensation structure is commission-based with significant earning potential, a common model for field sales roles where performance directly correlates with income. The stated average earnings ($70K-$100K+) are based on the company's provided information. The benefits package is robust, covering health, retirement, and time off, along with specific provisions like mileage reimbursement and paid training, which are crucial for field-based operations.
π― Team & Company Context
π’ Company Culture
Industry: Retail / Home Improvement / Manufacturing (Window Treatments). 3 Day Blinds operates within the home decor and custom furnishings market, leveraging manufacturing capabilities and a direct-to-consumer sales model. As part of the Hunter Douglas family of brands, it benefits from established brand recognition and product quality standards.
Company Size: A national retailer with a significant presence across the United States, indicating a structured yet expansive operational framework. This size suggests formalized processes for sales, training, and support, while offering ample opportunities for growth.
Founded: Over 40 years ago, signifying a long-standing presence and deep expertise in the custom window treatment industry. This history implies stability, established best practices, and a mature business model.
Team Structure:
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The Design Consultant role operates largely independently in the field, managing their own territory and client interactions.
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They are likely part of a regional sales team, reporting to a Sales Manager who provides guidance, training, and performance oversight.
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Close collaboration with installation teams and customer support is expected to ensure a complete and satisfactory client experience. Methodology:
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A data-driven approach to sales, utilizing company-provided appointments and CRM data to guide client interactions and territory management.
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Emphasis on consultative selling, focusing on understanding client needs and providing personalized design solutions.
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A structured training and onboarding process designed to equip new consultants with product knowledge and sales techniques.
Company Website: https://www.3dayblinds.com/
π Enhancement Note: The company culture is built around being "One Team," fostering learning and opportunity. The "Design Consultant" role is crucial to the GTM strategy, bridging the gap between the company's products and the end consumer. The industry context of custom window treatments requires a blend of sales acumen and design sensibility, supported by robust operational processes for appointment setting and fulfillment.
π Career & Growth Analysis
Operations Career Level: This is an entry-level to mid-level field sales position, focusing on direct client engagement and revenue generation. It serves as a foundational role within the sales organization, requiring independent work and performance accountability.
Reporting Structure: Design Consultants typically report to a Sales Manager or Regional Sales Director. This structure provides direct oversight, performance coaching, and support for career development.
Operations Impact: The role has a direct and significant impact on revenue generation and market penetration. Successful client consultations and sales directly contribute to the company's top-line growth and market share within the custom window treatments sector. Positive client experiences also contribute to brand reputation and future sales through referrals.
Growth Opportunities:
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Sales Advancement: Progression to Senior Design Consultant, Team Lead, or Sales Manager roles, involving greater responsibility for team performance and strategy.
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Specialization: Opportunities to develop expertise in specific product lines or client segments.
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Leadership Development: Potential to move into management roles, overseeing teams and contributing to sales strategy and operations.
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Cross-functional Moves: Potential for transitions into roles within sales operations, training, or business development, leveraging field sales experience.
π Enhancement Note: The "Design Consultant" role is positioned as a career opportunity with clear paths for advancement within the sales organization, particularly given the company's emphasis on internal promotion. Growth is tied to performance metrics and the development of leadership and operational management skills within a GTM context.
π Work Environment
Office Type: Primarily a field-based role with significant time spent working remotely from a home office and meeting clients in their residences. Occasional team meetings or training sessions may occur at a local or regional office.
Office Location(s): While the role is based in St. Louis, MO, the "office" for the Design Consultant is their assigned territory, requiring local travel. Specific office locations for potential team meetings or administrative support are not detailed but would likely be within the greater St. Louis metropolitan area.
Workspace Context:
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The primary workspace is the client's home, requiring adaptability and professionalism in various residential settings.
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Access to company-provided tools (laptop, smartphone) and product samples is essential for effective client consultations.
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Opportunities for collaboration primarily occur through regular communication with sales managers and potentially other field consultants during team meetings or training events.
Work Schedule: A full-time schedule of approximately 40 hours per week, with a requirement to work at least one weekend day. The daily schedule is flexible and self-managed, centered around client appointments.
π Enhancement Note: The hybrid work environment is a defining characteristic, blending independent field work with potential for occasional in-person team interactions. This setup demands strong self-management and adaptability, crucial for any operations professional.
π Application & Portfolio Review Process
Interview Process:
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Initial Screening: A phone or video call to assess basic qualifications, communication skills, and alignment with the role's requirements. Be prepared to discuss your motivation for sales and customer-facing roles.
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In-depth Interview: Likely with a Sales Manager, focusing on behavioral questions, sales scenarios, and assessment of your consultative approach. Discuss your understanding of client needs assessment and problem-solving.
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Field Shadowing/Ride-Along (Potentially): An opportunity to observe or participate in a real client consultation to assess practical skills and field readiness.
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Final Interview: May involve a panel or discussion with senior sales leadership to confirm fit and discuss compensation/benefits in detail.
Portfolio Review Tips:
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While a formal portfolio isn't explicitly required, be ready to discuss past sales achievements using the STAR method (Situation, Task, Action, Result). Quantify your successes with metrics whenever possible.
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Prepare specific examples of how you have handled challenging client interactions, managed your time effectively, and closed sales.
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If you have any visual examples of successful projects or presentations you've created (even from non-design roles), have them ready to showcase your presentation skills.
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Articulate your understanding of the consultative sales process and how you would apply it to window treatment design. Challenge Preparation:
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Be prepared for role-playing scenarios where you might need to present a sales pitch or handle objections.
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Think about how you would approach a typical day or week as a Design Consultant, detailing your scheduling and client management strategy.
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Practice articulating how you would build rapport and trust with a client in their home environment.
π Enhancement Note: The application process focuses on assessing sales acumen, client interaction skills, and operational self-management. Candidates should prepare to demonstrate their ability to perform in a client-facing, results-driven environment, showcasing both their sales potential and their organizational capabilities.
π Tools & Technology Stack
Primary Tools:
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CRM Software: For managing leads, tracking client interactions, scheduling appointments, and forecasting sales. Familiarity with common CRM platforms (e.g., Salesforce, HubSpot, or proprietary systems) is beneficial.
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Communication Tools: Smartphone for calls, texts, and client communication; laptop for presentations, order entry, and accessing company resources.
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Product Sample Kits: Essential physical tools for showcasing fabric options, materials, and operating mechanisms to clients.
Analytics & Reporting:
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While direct responsibility for complex analytics may be limited, understanding sales performance metrics (e.g., conversion rates, average sale value, lead-to-close ratio) is crucial for self-management and performance improvement.
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Ability to interpret sales reports and dashboards provided by the company to track personal progress. CRM & Automation:
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The company likely uses CRM systems to automate appointment setting, lead distribution, and follow-up reminders.
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Familiarity with basic automation features within CRM platforms that support sales processes is advantageous.
π Enhancement Note: While this role isn't deeply technical in a software engineering sense, proficiency with sales enablement tools, particularly CRM systems and mobile communication, is essential for operational effectiveness. The focus is on leveraging technology to manage sales activities and client relationships efficiently.
π₯ Team Culture & Values
Operations Values:
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Client-Centricity: A commitment to providing exceptional customer experiences and building long-term relationships.
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Performance Driven: A focus on achieving and exceeding sales targets, with an understanding that individual success contributes to overall company growth.
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Collaboration: Working together as "One Team" to support clients and achieve common goals, even when working independently in the field.
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Integrity: Honesty and transparency in client interactions and sales processes.
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Continuous Improvement: A willingness to learn, adapt, and refine sales techniques and service delivery.
Collaboration Style:
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Primarily independent work with structured communication channels for reporting to management and coordinating with support teams (e.g., installation, customer service).
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Emphasis on proactive communication to ensure smooth client transitions from sales to fulfillment.
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Team members are encouraged to share best practices and support each other, fostering a collaborative spirit despite geographical separation.
π Enhancement Note: The team culture emphasizes a balance between individual autonomy and collective success. The values of client focus, performance, and collaboration are key to thriving in this GTM role.
β‘ Challenges & Growth Opportunities
Challenges:
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Independent Work Management: Maintaining motivation and productivity without constant direct supervision requires strong self-discipline and time management.
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Sales Target Pressure: The commission-based structure means consistent performance is necessary to achieve desired income levels.
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Navigating Client Needs: Effectively translating diverse client preferences and budgets into successful design solutions can be challenging.
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Field Logistics: Managing travel, scheduling, and ensuring timely arrivals for appointments across a territory.
Learning & Development Opportunities:
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Comprehensive Paid Training: Four weeks of dedicated training covers product knowledge, sales techniques, and operational processes.
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Mentorship and Coaching: Ongoing support and guidance from Sales Managers to refine skills and address performance challenges.
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Product & Design Education: Continuous learning about new window treatment products, trends, and design principles.
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Sales Skill Enhancement: Opportunities to develop advanced consultative selling, negotiation, and closing techniques.
π Enhancement Note: The challenges are typical of field sales roles and are mitigated by the company's structured training and ongoing support. The growth opportunities are significant, offering a clear path for career advancement within a well-established organization.
π‘ Interview Preparation
Strategy Questions:
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"Describe a time you had to persuade a client to choose a specific solution. How did you approach it, and what was the outcome?" (Focus on consultative selling and client needs assessment.)
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"How do you manage your schedule and prioritize tasks when working independently on the field?" (Highlight time management, organizational skills, and proactive planning.)
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"Imagine a client is unhappy with a proposed design due to budget constraints. How would you handle this situation to still close the sale?" (Demonstrate problem-solving, negotiation, and adaptability.) Company & Culture Questions:
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"Why are you interested in a sales role with 3 Day Blinds, specifically as a Design Consultant?" (Show genuine interest and alignment with the company's mission and values.)
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"What does 'One Team' mean to you in a professional context, especially when working remotely?" (Address collaboration and contribution to a larger entity.)
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"How do you stay motivated and accountable when working independently?" (Reinforce self-discipline and performance drive.) Portfolio Presentation Strategy:
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Prepare 2-3 concise stories about your most successful sales interactions. Use the STAR method to detail the situation, your task, the action you took, and the positive result (quantify if possible).
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Be ready to discuss how you approach understanding a client's needs from initial conversation through to final sale.
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If you have examples of how you've managed complex schedules or organized projects, have them ready to illustrate your operational capabilities.
π Enhancement Note: Interview preparation should focus on demonstrating a combination of sales ability, consultative skills, client focus, and the operational discipline required for independent field work. Candidates should be ready to use concrete examples to illustrate their qualifications.
π Application Steps
To apply for this operations position:
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Submit your application through the provided application link on the Greenhouse platform.
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Resume Optimization: Tailor your resume to highlight customer-facing experience, sales achievements, and any instances of independent work or schedule management. Use keywords such as "sales," "client relations," "consultative selling," "time management," and "customer service."
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Portfolio Preparation: Be ready to discuss specific examples from your past experiences that demonstrate your ability to assess client needs, present solutions, close sales, and manage your workflow effectively. Quantify achievements where possible.
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Interview Practice: Rehearse answers to common sales and behavioral interview questions, focusing on your ability to connect with clients, solve problems, and work independently. Practice articulating your sales process.
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Company Research: Familiarize yourself with 3 Day Blinds' products, mission, and values. Understand their position in the market and how the Design Consultant role contributes to their overall GTM strategy.
β οΈ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Requires a motivated individual with a background in sales, hospitality, or customer service and the flexibility to work at least one weekend day. Must have reliable transportation for local travel and the ability to work independently in the field.