Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: 3 Day Blinds (Sales)

Location: Lawrenceville, GA

Job Type: Full-Time

Category: Sales Operations / GTM Enablement

Date Posted: 2026-08-02T15:44:23

Experience Level: Entry-Level (0-2 years)

Remote Status: Hybrid (Field-based with in-home client consultations)

🚀 Role Summary

• This role focuses on in-home consultative sales, requiring a blend of client relationship management and product recommendation within the custom window treatment sector.

• The Design Consultant is responsible for managing a sales pipeline, from initial client engagement through to closing, with a strong emphasis on customer experience and satisfaction.

• Key operational aspects include independent scheduling, local territory management, and leveraging provided leads and self-generated business to drive revenue.

• Success in this role hinges on strong interpersonal skills, a proactive approach to sales, and the ability to translate client needs into tailored design solutions.

📝 Enhancement Note: While the job title is "Design Consultant," the core responsibilities and compensation structure (uncapped commission, focus on sales metrics) align more closely with a Sales role, specifically within a field sales or consultative selling framework. From an operations perspective, this role contributes directly to revenue generation and customer acquisition, making it a critical component of the Go-To-Market (GTM) strategy. The "operations" aspect lies in the structured approach to client management, sales process execution, and territory optimization, even though it's not a traditional back-office operations role.

📈 Primary Responsibilities

• Conduct in-home consultations to understand client needs, preferences, and budgetary constraints for custom window treatments.

• Present and recommend appropriate blind, shade, drapery, and shutter solutions, leveraging product samples and design expertise.

• Guide clients through the entire sales cycle, from initial consultation and design selection to closing the sale and securing payment.

• Proactively manage a personal schedule, including appointments, follow-ups, and administrative tasks, ensuring efficient territory coverage.

• Cultivate new business opportunities through client referrals, local networking, and community engagement.

• Ensure a seamless customer journey from the initial design visit through to the final installation, fostering customer loyalty and repeat business.

• Collaborate with installation teams and internal support staff to guarantee client satisfaction and project completion.

• Track sales activities, manage leads, and report on performance metrics using provided tools and systems.

📝 Enhancement Note: The responsibilities emphasize a high degree of autonomy and direct client interaction, typical of field sales roles. The operational aspect involves self-management of time, territory, and client relationships, which are crucial for revenue generation. The role requires a structured approach to sales processes, lead follow-up, and customer service to maximize conversion rates and customer lifetime value.

🎓 Skills & Qualifications

Education: High school diploma or equivalent required. A degree in design, marketing, or business is a plus but not mandatory.

Experience: 0-2 years of experience in client-facing roles such as sales, hospitality, customer service, or retail. Prior design experience is not required.

Required Skills:

• Exceptional Interpersonal Skills: Proven ability to build rapport, establish trust, and engage effectively with diverse clientele.

• Consultative Sales Acumen: Skill in active listening, needs assessment, and presenting solutions that address client requirements and preferences.

• Closing & Negotiation: Demonstrated ability to confidently guide clients through purchase decisions and close sales effectively.

• Time Management & Organization: Strong skills in managing a personal schedule, prioritizing tasks, and organizing client interactions and follow-ups.

• Independent Work Ethic: Comfort and proficiency in working autonomously in a field-based environment, requiring self-motivation and accountability.

• Communication Proficiency: Clear and concise verbal and written communication skills for client interactions and internal reporting.

• Reliable Transportation: Must possess and maintain a reliable vehicle for local travel to client appointments.

Preferred Skills:

• Basic Design Sensibility: An eye for aesthetics and an understanding of interior design principles.

• Lead Generation & Networking: Experience in developing new business opportunities through referrals and local outreach.

• CRM/Sales Tool Familiarity: Basic understanding of using digital tools for managing client interactions and sales pipelines.

• Problem-Solving: Ability to identify and resolve client concerns or logistical issues efficiently.

📝 Enhancement Note: The emphasis on "natural people person," "motivated by performance," and "comfortable working independently in the field" highlights the need for individuals with strong soft skills and self-discipline. The lack of a strict educational requirement but a strong preference for client-facing experience points to a role where practical application and interpersonal abilities are paramount. The "0-2 years" experience level suggests a strong training program is in place, making it an accessible role for career changers.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio is not explicitly required due to the entry-level nature and training provided, candidates are encouraged to showcase examples of successful client interactions or problem-solving scenarios.

• Demonstrated ability to follow a structured sales process, managing client interactions from initial contact to sale completion.

• Evidence of organizational skills through examples of managing multiple tasks or appointments effectively.

• Ability to articulate how you would approach a typical client consultation, demonstrating understanding of the sales journey. Process Documentation:

• Candidates should be prepared to discuss how they would document client interactions, follow-up activities, and sales progress using company-provided tools.

• Understanding of the importance of adhering to established sales processes and customer service protocols to ensure a consistent and high-quality client experience.

• Ability to adapt to new process workflows and system updates as introduced by the company.

📝 Enhancement Note: Given this is a field sales role with a strong training component, the "portfolio" is less about tangible design work and more about demonstrating sales process aptitude, organizational skills, and client management capabilities. Candidates should be ready to discuss hypothetical scenarios and their approach to structured sales activities.

💵 Compensation & Benefits

Salary Range:

• Estimated Base: $30,000 - $40,000 annually (This is an inferred base, as the job description focuses on commission.)

• On-Target Earnings (OTE): $70,000 - $100,000+ annually.

• Top Performer Earnings: Exceeding $100,000 annually.

Methodology for Salary Estimate: The job description explicitly states "uncapped commission — average earnings $70K–$100K+, with top performers exceeding that." This indicates a commission-heavy compensation structure. A typical field sales role with this earning potential often includes a modest base salary to cover basic expenses while the consultant builds their client base and commission. The estimated base is based on industry averages for similar entry-level, commission-driven field sales positions in the greater Atlanta area, considering the cost of living and typical compensation models.

Benefits:

• Health & Wellness: Medical, Dental, and Vision Insurance.

• Retirement Savings: 401(k) plan with company match.

• Work-Life Balance: Paid Time Off (PTO).

• On-the-Job Support: Mileage reimbursement for local travel, and three weeks of paid training.

• Additional Perks: Company-provided appointments to ensure client engagement from day one.

Working Hours:

• Full-time position.

• Requires flexibility to work at least one weekend day per week and four days during the week. This hybrid schedule is designed to accommodate client availability.

📝 Enhancement Note: The compensation is heavily commission-based, with significant earning potential. The provided "average earnings" are a key indicator for candidates. The benefits package is comprehensive, including standard health and retirement plans, along with specific support like paid training and mileage reimbursement, which are crucial for field-based roles. The working hours reflect the nature of consultative sales, requiring evening and weekend availability.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Furnishings / Window Treatments / Retail. As part of the Hunter Douglas family, 3 Day Blinds operates within a well-established segment of the home improvement and interior design market.

Company Size: Large (Likely 1,000+ employees, given it's a national retailer and part of a larger brand). This size indicates established processes, a structured support system, and potential for career advancement.

Founded: Over 40 years ago. This long history suggests stability, proven business models, and deep market expertise.

Team Structure:

• The Design Consultant operates as part of the sales force, likely reporting to a Sales Manager or Regional Sales Director.

• They work independently in their assigned territory but are part of a larger national sales team, fostering a sense of community and shared goals.

• Collaboration occurs with internal support teams (e.g., customer service, installation coordination) and potentially with other sales consultants for best practice sharing. Methodology:

• Data-Driven Sales: While not explicitly stated, the focus on tracking activities, performance metrics, and provided appointments suggests a data-informed approach to sales management.

• Process Optimization: The emphasis on a structured sales cycle, customer experience from visit to installation, and training indicates a commitment to refining sales and service processes for efficiency and effectiveness.

• Customer-Centric Approach: The core of the role is understanding and meeting client needs, driving a philosophy of client satisfaction as a key business driver.

Company Website: [3 Day Blinds Website - Typically 3dayblinds.com, but can be looked up if needed]

📝 Enhancement Note: The company's long history and association with Hunter Douglas suggest a stable and reputable organization. The "One Team" culture mentioned in the description points to a collaborative environment, even for field-based roles. For operations professionals, understanding this structure is key to recognizing how sales support, training, and lead generation are managed to enable the field sales team.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level to early-career sales position. It is designed for individuals to gain foundational experience in consultative selling, client management, and territory development within a structured, supportive environment. It serves as a direct revenue-generating role.

Reporting Structure: Design Consultants typically report to a Sales Manager who oversees a specific region or territory. This manager provides coaching, performance feedback, and support for achieving sales targets.

Operations Impact: The primary impact of this role is direct revenue generation. By successfully closing sales, Design Consultants contribute significantly to the company's top-line growth and market share. Their ability to manage client relationships also impacts customer retention and brand reputation, which are critical operational metrics.

Growth Opportunities:

• Sales Advancement: Progression to Senior Design Consultant, Team Lead, or Sales Manager roles within the organization.

• Specialization: Potential to specialize in specific product lines or client segments as expertise grows.

• Management Track: Opportunity to move into management roles overseeing teams of Design Consultants.

• Cross-Functional Moves: With demonstrated success, potential to transition into other GTM roles, such as sales enablement, training, or business development, depending on individual interests and company needs.

📝 Enhancement Note: The clear path for growth, especially "we promote from within," is a significant draw. For individuals starting in sales, this role offers a structured environment to develop core competencies while being supported by comprehensive training and a steady stream of leads, enabling faster progression than purely self-generated sales roles.

🌐 Work Environment

Office Type: Primarily a field-based role, with the "office" being the client's home. This requires comfort and professionalism when working within residential settings.

Office Location(s): The primary work location is the assigned sales territory within the Lawrenceville, GA area. Consultants are expected to travel locally to client appointments.

Workspace Context:

• Mobile Workspace: Consultants are equipped with a tablet, smartphone, and product samples, forming their mobile toolkit for client consultations.

• Client Homes: The environment is dynamic and varies by client location, requiring adaptability and professionalism in diverse settings.

• Remote Collaboration: While field-based, consultants will engage with internal teams remotely via phone, email, and company communication platforms for support, reporting, and training.

Work Schedule:

• Flexible, with a requirement to work at least one weekend day and four days during the week. This allows for catering to client availability, especially for in-home consultations.

• The role demands efficient time management to balance appointments, travel, and administrative tasks.

📝 Enhancement Note: The hybrid nature of this role, combining independent field work with remote collaboration and a flexible schedule, is crucial for candidates to understand. It requires strong self-discipline and the ability to create a professional workspace within a client's home.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, communication skills, and motivation for a sales role.

• In-Depth Interview: A more comprehensive interview, potentially with a Sales Manager, focusing on behavioral questions, sales aptitude, and understanding of the role's demands. This may include role-playing scenarios.

• Field Observation/Ride-Along (Potentially): Candidates might be asked to shadow an experienced consultant or participate in a simulated in-home consultation to demonstrate their approach.

• Final Interview: A concluding conversation to discuss compensation, benefits, and confirm cultural fit.

Portfolio Review Tips:

• Showcase Sales Aptitude: While no formal design portfolio is needed, prepare to discuss past experiences where you excelled in customer service, problem-solving, or achieving goals.

• Client Scenario Walkthrough: Be ready to articulate how you would approach a typical client consultation, from initial greeting to closing the sale. Use STAR method (Situation, Task, Action, Result) for past experiences.

• Organizational Skills Demonstration: Provide examples of how you've managed multiple tasks, scheduled appointments, or juggled competing priorities in previous roles.

• Enthusiasm for Design & Sales: Convey genuine interest in interior design and the opportunity to help clients improve their homes, alongside your drive for sales success.

Challenge Preparation:

• Mock Consultation: Practice delivering a "sales pitch" or consultation for a fictional client, focusing on active listening, needs assessment, and solution presentation.

• Handling Objections: Prepare responses for common sales objections related to price, design choices, or timing.

• Territory Management Discussion: Be prepared to discuss how you would plan your week to cover a geographic territory efficiently.

📝 Enhancement Note: The interview process is geared towards assessing interpersonal skills, sales potential, and self-management capabilities. Candidates should focus on demonstrating their ability to connect with people, solve problems, and manage their time effectively, rather than technical design skills.

🛠 Tools & Technology Stack

Primary Tools:

• Tablet & Smartphone: Provided by the company for client presentations, product information, scheduling, and communication.

• Product Samples: Essential physical tools for showcasing fabric, material, and design options to clients.

• CRM System (e.g., Salesforce, proprietary): Likely used for managing leads, tracking customer interactions, logging sales activities, and reporting on performance. Proficiency in learning new CRM systems is key.

• Communication Platforms: Email, internal messaging systems, and potentially video conferencing tools for connecting with support teams and managers.

Analytics & Reporting:

• Basic reporting capabilities within the CRM to track personal sales figures, conversion rates, and appointment success metrics.

• Understanding of key performance indicators (KPIs) such as close rate, average order value, and client satisfaction scores. CRM & Automation:

• The company likely uses CRM for lead assignment and management. Automation might be present in lead nurturing or appointment scheduling reminders.

• Familiarity with learning and adapting to company-specific sales and customer management software is essential.

📝 Enhancement Note: The company provides the core tools (tablet, smartphone, samples) to ensure a consistent client experience. The emphasis is on the consultant's ability to effectively utilize these tools and learn any associated software, particularly CRM, to manage their sales process and data.

👥 Team Culture & Values

Operations Values:

• Client Focus: Prioritizing client needs, ensuring satisfaction, and delivering exceptional experiences are paramount.

• Integrity & Trust: Building genuine relationships with clients and operating with honesty and transparency.

• Performance Driven: A culture that celebrates success, encourages healthy competition, and rewards achievement through uncapped commissions.

• Continuous Improvement: A commitment to learning, adapting to new products and processes, and enhancing sales skills.

• Teamwork: While working independently, there's an emphasis on being part of a larger "One Team" that supports each other and the company's overall mission.

Collaboration Style:

• Independent Fieldwork: Consultants operate autonomously in their territories.

• Remote Support: Reliance on internal teams for operational support, customer service, and installation coordination.

• Peer Learning: Opportunities to share best practices and insights with other sales consultants.

• Managerial Guidance: Regular interaction with Sales Managers for coaching, feedback, and strategic direction.

📝 Enhancement Note: The culture values individuals who are self-starters, customer-centric, and driven by results. The "One Team" ethos suggests that despite the independent nature of the role, there's a strong sense of collective purpose and mutual support.

⚡ Challenges & Growth Opportunities

Challenges:

• Building Initial Client Base: For new consultants, establishing a consistent flow of leads and closing sales can be challenging initially, even with company-provided appointments.

• Managing Time and Territory: Balancing multiple appointments, travel, and administrative tasks across a geographic area requires strong organizational skills.

• Handling Diverse Client Needs: Adapting to a wide range of client styles, budgets, and expectations requires flexibility and strong problem-solving abilities.

• Commission-Based Income: The uncapped commission structure offers high earning potential but also means income can fluctuate based on sales performance.

Learning & Development Opportunities:

• Comprehensive Training Program: 3 weeks of paid training covering product knowledge, design principles, sales techniques, and system usage.

• Ongoing Coaching: Regular support and guidance from experienced Sales Managers.

• Product & Industry Updates: Continuous learning about new window treatment products, design trends, and competitive offerings.

• Career Path Development: Clear opportunities for advancement within the sales organization and potentially into leadership roles.

📝 Enhancement Note: The role presents challenges common to field sales, particularly the need for self-motivation and adaptability. However, the structured training and support systems are designed to mitigate these challenges and foster growth.

💡 Interview Preparation

Strategy Questions:

• Client Needs Assessment: "How would you approach a client who isn't sure what they want for their windows?" (Focus on active listening, asking probing questions, and guiding them through options.)

• Sales Process Understanding: "Describe your ideal sales process from initial contact to closing the deal." (Emphasize structured steps, relationship building, and solution selling.)

• Handling Objections: "What would you do if a client said your quote was too high?" (Focus on value proposition, exploring alternatives, and understanding their budget constraints.)

• Time Management & Territory Planning: "How would you plan your week to maximize appointments and minimize travel time in your territory?" (Highlight organizational skills, route optimization, and proactive scheduling.)

Company & Culture Questions:

• Motivation for Sales: "Why are you interested in a commission-based sales role, and what drives you to succeed?" (Connect to performance, uncapped potential, and helping clients.)

• Understanding of 3 Day Blinds: "What do you know about 3 Day Blinds and our products?" (Show you've researched the company and understand its offering.)

• Teamwork & Independence: "How do you balance working independently with being part of a larger team?" (Discuss self-discipline, communication, and collaboration with support staff.)

Portfolio Presentation Strategy:

• Focus on Scenarios: Instead of a visual portfolio, prepare to walk through 2-3 hypothetical client scenarios, detailing your approach at each stage.

• Quantify Achievements: If you have previous sales or customer service experience, highlight quantifiable results (e.g., "increased customer satisfaction by X%," "exceeded sales targets by Y%").

• Showcase Problem-Solving: Be ready to describe a time you faced a difficult client situation and how you resolved it effectively.

• Enthusiasm and Professionalism: Deliver your responses with confidence, enthusiasm, and a professional demeanor, demonstrating your client-facing readiness.

📝 Enhancement Note: Interview preparation should focus on demonstrating core sales competencies, self-management skills, and a customer-centric mindset. Candidates should be ready to articulate their approach to sales and client interactions using behavioral examples and hypothetical scenarios.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided application link on Greenhouse.

• Resume Optimization: Tailor your resume to highlight any customer-facing experience, sales achievements (even in non-sales roles), organizational skills, and your ability to work independently. Use keywords from the job description.

• Prepare for Behavioral Questions: Anticipate questions about your sales approach, customer service philosophy, time management, and motivation for a commission-based role. Practice using the STAR method.

• Research 3 Day Blinds: Familiarize yourself with their product offerings, company history, and any recent news or initiatives. Understand their value proposition for customers.

• Practice Your "Consultation Pitch": Be ready to articulate how you would approach an in-home consultation, showcasing your communication skills and understanding of the sales process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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