Creative Designer

📍 Job Overview

Job Title: Creative Designer

Company: Probe CX

Location: Eastwood Global One, Quezon City, Philippines

Job Type: Full-time

Category: Marketing Operations / Creative Services

Date Posted: 2026-08-24

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and develop compelling client-facing proposals, pitch decks, and tender submissions to support business development initiatives.

• Translate complex business concepts and value propositions into clear, impactful visual narratives that drive engagement and acquisition.

• Ensure brand consistency across all design materials, adhering to company brand guidelines and visual standards.

• Collaborate effectively with cross-functional teams, including Business Development, Bid Writing, and Solutions Architects, to conceptualize and execute design solutions.

• Manage multiple design projects simultaneously, balancing creativity with tight deadlines and stakeholder feedback.

📝 Enhancement Note: This role is positioned within a "Creative Services" or "Marketing Operations" category, focusing on the visual execution of Go-To-Market (GTM) materials. While not a traditional Revenue Operations role, it is critical for supporting sales enablement and business development efforts by ensuring high-quality, consistent, and persuasive client-facing collateral. The emphasis on proposals, pitch decks, and tender submissions directly impacts the effectiveness of sales cycles and revenue generation.

📈 Primary Responsibilities

• Design and format high-quality client proposals, pitch decks, presentations, tender submissions, and event materials.

• Translate business concepts and value propositions into compelling visual content that resonates with target audiences.

• Ensure strict consistency across fonts, imagery, layouts, messaging, and overall brand presentation for all client deliverables.

• Collaborate closely with Business Development, Bid Writers, and Solutions Architects to develop creative concepts and innovative design solutions.

• Actively participate in brainstorming sessions, contributing fresh, innovative visual ideas to elevate client engagement materials.

• Incorporate stakeholder feedback effectively while maintaining the highest standards of design quality and meeting project deadlines.

• Support the development and continuous improvement of the company's creative and solutions content library for future use.

• Diligently ensure all materials adhere to company brand guidelines and established visual standards.

• Proactively manage multiple projects and priorities, providing timely updates on progress and deliverables to stakeholders.

📝 Enhancement Note: The responsibilities highlight a strong focus on client-facing collateral that directly supports the sales and business development funnel. This role is integral to the Go-To-Market (GTM) strategy, ensuring that Probe CX's offerings are presented visually in the most persuasive and professional manner. The need to manage multiple projects and incorporate feedback is typical for roles supporting fast-paced sales environments.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Graphic Design, Visual Communication Design, or a related field, or equivalent practical experience.

Experience: 3+ years of demonstrated experience in graphic design, presentation design, or a closely related creative role, with a portfolio showcasing relevant work.

Required Skills:

• Strong proficiency in Adobe Creative Suite, with expert-level skills in Adobe Photoshop, Adobe Illustrator, and Adobe InDesign.

• High-level proficiency in Microsoft Office Suite, particularly PowerPoint and Word, and/or Google Workspace (Slides, Docs, etc.).

• Exceptional visual design, layout, typography, and presentation design skills.

• Meticulous attention to detail with a proven ability to maintain brand consistency across diverse materials.

• Demonstrated ability to manage multiple projects concurrently, work under tight deadlines, and respond effectively to stakeholder feedback.

• Strong communication and interpersonal skills for effective collaboration with cross-functional teams. Preferred Skills:

• Experience designing for business development, sales enablement, or proposal management contexts.

• Familiarity with design principles for digital and print media.

• Ability to interpret complex technical or business information and translate it into easily understandable visuals.

• Experience with content management systems or digital asset management (DAM) tools.

📝 Enhancement Note: The required skills are heavily weighted towards industry-standard design software and presentation tools critical for creating business development collateral. The emphasis on translating complex information visually is a key differentiator for this role, indicating a need for analytical and problem-solving skills in addition to creative talent. The "equivalent experience" clause allows for candidates with strong practical skills but potentially non-traditional educational backgrounds.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a range of client-facing materials, including proposals, pitch decks, presentations, and tender submissions.

• Examples demonstrating the ability to translate complex business information into clear, compelling visual narratives.

• Case studies or project highlights that illustrate effective brand guideline adherence and consistency.

• Demonstrations of design solutions that have contributed to successful client engagements or business development outcomes.

• Evidence of workflow management and ability to deliver high-quality designs under deadline pressure. Process Documentation:

• Showcase understanding of the design process from brief to final delivery, including concept development, iteration, and feedback incorporation.

• Ability to articulate the steps taken to ensure brand consistency and visual integrity across projects.

• Examples of how design solutions have addressed specific business challenges or client needs.

📝 Enhancement Note: For a Creative Designer role supporting business development, the portfolio is paramount. It serves as the primary evidence of the candidate's ability to execute on the core responsibilities. The emphasis on translating complex information and adherence to brand standards is crucial for roles that directly impact client perception and sales effectiveness.

💵 Compensation & Benefits

Salary Range: PHP 40,000 - PHP 70,000 per month (Estimated) This estimate is based on industry benchmarks for a mid-level Creative Designer with 3+ years of experience in the Philippines, considering the hybrid work arrangement and the specific skill set required for proposal and pitch deck design. Actual compensation may vary based on experience, qualifications, and final negotiation.

Benefits:

• Hybrid work arrangement (3 days onsite, 2 days Work From Home) offering flexibility and work-life balance.

• Dayshift schedule, providing predictable working hours.

• Opportunity to work with a growing international company, Probe CX, with clients across the Pacific, Asia, and North America.

• Exposure to innovative projects and the chance to contribute directly to business growth initiatives.

• Collaborative and dynamic work environment that values passion, curiosity, and a drive for continuous improvement.

• Potential for professional development and growth within the company's operations and creative teams.

Working Hours: 40 hours per week (Dayshift schedule)

📝 Enhancement Note: A salary range estimate has been provided based on general market data for graphic designers in the Philippines with the specified experience level and required software proficiencies. The hybrid work model and dayshift schedule are significant benefits for work-life balance. The role's impact on business development and client engagement is a key selling point for career growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Process Outsourcing (BPO), Customer Experience (CX), Technology Services. Probe CX operates in a competitive global market, providing services that require strong client communication and presentation capabilities.

Company Size: Probe CX is a growing company with a significant international presence, indicating a dynamic and potentially fast-paced work environment. The company emphasizes working with innovative minds and achieving exponential growth.

Founded: Probe CX has a history of growth and a commitment to continuous improvement, suggesting a culture that values progress and forward-thinking.

Team Structure:

• The Creative Designer will be part of a team that likely includes other creative professionals, marketing specialists, and potentially members of the Business Development or Bid Management functions.

• Collaboration will be essential with Business Development, Bid Writers, and Solutions Architects, indicating a matrixed or project-based reporting structure for key deliverables.

• The team operates with a hybrid model, requiring effective communication and coordination across remote and in-office team members. Methodology:

• Design processes are driven by client needs and business development objectives, requiring a responsive and adaptable approach.

• A strong emphasis is placed on translating complex information into visually appealing and easily digestible formats.

• Continuous improvement and innovation are core tenets, encouraging fresh ideas and better ways of working.

• Brand consistency and adherence to established guidelines are critical for maintaining professional client interactions.

Company Website: https://www.probecx.com/

📝 Enhancement Note: Probe CX's industry demands a high level of professionalism and persuasive communication, making the Creative Designer's role crucial. The company's growth trajectory suggests opportunities for individuals who can adapt and contribute to evolving processes and client needs. The hybrid work setup implies a need for strong digital collaboration tools and practices.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Mid-Level Creative Designer. It requires established skills and a proven track record, moving beyond entry-level tasks to independent project execution and contribution to strategic visual communication.

Reporting Structure: The Creative Designer will likely report to a Creative Lead, Marketing Manager, or Head of Business Development, depending on the internal structure. Collaboration will be cross-functional, working with various departments on specific projects.

Operations Impact: The Creative Designer's work directly impacts the company's ability to win new business and retain clients by creating persuasive and professional proposals, pitch decks, and tender submissions. This visual communication is fundamental to the Go-To-Market strategy and revenue generation efforts.

Growth Opportunities:

• Specialization: Opportunity to become a subject matter expert in proposal design, presentation design, or specific industry visual communication standards.

• Skill Development: Advanced training in new design software, visual storytelling techniques, and UX/UI principles for digital presentations.

• Leadership Potential: With proven success, there may be opportunities to lead design projects, mentor junior designers, or contribute to the strategic development of the company's visual brand identity.

• Cross-functional Mobility: Potential to transition into related roles within Marketing, Business Development, or even Solutions Architecture, leveraging a deep understanding of client needs and presentation strategies.

📝 Enhancement Note: The growth opportunities are framed around deepening expertise in visual communication for business development, which is a valuable niche. The ability to impact revenue through effective design directly contributes to career advancement within the GTM function.

🌐 Work Environment

Office Type: The role is based in Eastwood Global One, Quezon City, a modern business district known for its office spaces and amenities. The work setup is hybrid, balancing in-office collaboration with remote flexibility.

Office Location(s): Eastwood Global One, Quezon City, Philippines. This location is typically well-connected and accessible within Metro Manila.

Workspace Context:

• Hybrid Model: The 3 days onsite, 2 days WFH arrangement requires a structured approach to collaboration, ensuring seamless communication and project continuity regardless of location.

• Collaborative Environment: The office environment likely fosters teamwork and idea-sharing, especially during onsite days, crucial for brainstorming and refining creative concepts.

• Tools & Technology: Access to necessary design software and potentially a digital asset management system will be available to support design workflows.

Work Schedule: Dayshift with a standard 40-hour work week, offering a predictable schedule conducive to maintaining work-life balance.

📝 Enhancement Note: The hybrid model is a key feature, requiring candidates to be comfortable with both in-office collaboration and independent remote work. The dayshift schedule is a significant benefit for many professionals seeking predictability in their work hours.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess basic qualifications and creative style.

• Skills Assessment/Case Study: Likely to involve a practical design exercise or a take-home assignment focused on creating a proposal section, presentation slide, or transforming provided content into a visual format. This will test design skills, software proficiency, and ability to interpret requirements.

• Interview with Hiring Team: Discussion about your experience, portfolio, approach to design challenges, collaboration style, and understanding of business development materials. Expect questions about how you handle feedback and manage deadlines.

• Final Interview (Potentially): May involve meeting with senior leadership to discuss cultural fit and long-term contribution.

Portfolio Review Tips:

• Curate Strategically: Select your strongest pieces that align with the job description, emphasizing proposals, pitch decks, and presentations.

• Showcase Process: For a few key projects, briefly explain your design process, the challenges you faced, and how you overcame them. Highlight your role in the project.

• Quantify Impact (If Possible): If any of your designs contributed to successful bids or client wins, mention this. Even anecdotal evidence of positive feedback is valuable.

• Demonstrate Software Proficiency: Ensure your portfolio clearly reflects your mastery of Adobe Creative Suite and presentation tools.

• Brand Consistency Examples: Include examples that highlight your ability to adhere to and maintain brand guidelines.

Challenge Preparation:

• Understand Probe CX: Research the company's services, target clients, and recent news. Familiarize yourself with their existing brand identity and marketing materials.

• Practice Presentation Design: Rehearse creating compelling slides quickly, focusing on clear messaging, strong visuals, and effective layouts.

• Prepare for Feedback: Think about how you receive and incorporate constructive criticism; this is a key aspect of collaborative design work.

📝 Enhancement Note: The emphasis on a practical design assessment and portfolio review is standard for creative roles. Candidates should be prepared to demonstrate their ability to translate business needs into visual solutions under time constraints. Understanding the company's business and brand is critical for tailoring portfolio examples and interview responses.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Expert proficiency required in Adobe Photoshop, Adobe Illustrator, and Adobe InDesign for creating and manipulating graphics, illustrations, and page layouts.

• Microsoft Office Suite: High proficiency in Microsoft PowerPoint for presentation design and Microsoft Word for document formatting and integration.

• Google Workspace: Proficiency in Google Slides and Docs as an alternative or complementary toolset for collaborative document and presentation creation.

Analytics & Reporting:

• While not a primary focus, understanding how design impacts engagement metrics (e.g., presentation completion rates, proposal response rates) may be beneficial. CRM & Automation:

• Familiarity with how design assets are stored and accessed, potentially through a Digital Asset Management (DAM) system or shared cloud storage. Understanding the lifecycle of client-facing documents within a sales process.

📝 Enhancement Note: The core requirement is mastery of Adobe Creative Suite and Microsoft PowerPoint/Google Slides. This indicates that the role is focused on the creation and delivery of visual assets, rather than deep analytics or CRM administration.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to producing high-quality, polished, and impactful design work that meets client expectations.

• Collaboration: Working effectively with diverse teams, valuing input, and contributing to a shared goal of successful business development.

• Innovation & Curiosity: A drive to explore new design approaches, visual trends, and creative solutions to enhance client communications.

• Adaptability & Responsiveness: The ability to adjust to changing project requirements, feedback, and deadlines in a dynamic environment.

• Purpose-Driven Work: Understanding how design contributes directly to the company's success, client relationships, and revenue growth.

Collaboration Style:

• Cross-functional Integration: Expect to work closely with non-designers (Sales, Bid Writers, Solutions Architects), requiring clear communication and the ability to translate technical/business language into visual concepts.

• Feedback-Oriented: A culture that embraces constructive feedback as a means to refine designs and improve outcomes.

• Proactive Communication: Keeping stakeholders informed about project status, potential challenges, and deliverable timelines.

📝 Enhancement Note: The emphasis on values like "Excellence in Execution" and "Collaboration" aligns with the needs of a client-facing role that supports revenue generation. The ability to work effectively with non-designers is a critical component of success in this type of GTM support role.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Information: The primary challenge will be taking intricate business concepts, technical details, or data points and transforming them into visually clear and engaging designs.

• Balancing Creativity with Brand Standards: Maintaining creative flair while strictly adhering to established brand guidelines and corporate aesthetics.

• Managing Stakeholder Expectations: Effectively navigating feedback from multiple stakeholders, each potentially having different design preferences or priorities.

• Meeting Tight Deadlines: Consistently delivering high-quality work under pressure, common in sales cycles and proposal submissions.

Learning & Development Opportunities:

• Advanced Design Software Techniques: Opportunities to master advanced features or explore new Adobe Creative Cloud applications.

• Visual Storytelling & Presentation Design: Training in narrative structures for presentations, infographic design, and data visualization.

• Industry Trends: Staying abreast of current design trends, best practices in proposal design, and emerging presentation technologies.

• Business Acumen: Developing a deeper understanding of Probe CX's business, client needs, and sales processes to inform design decisions.

📝 Enhancement Note: The challenges are inherent to roles that bridge creative execution with business objectives. The growth opportunities focus on enhancing both technical design skills and strategic business understanding, which are crucial for long-term career development in this field.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for taking a complex business proposal and translating it into a visually compelling presentation."

• "How do you ensure brand consistency across multiple design assets for different stakeholders?"

• "Walk me through a challenging project where you had to incorporate significant stakeholder feedback. How did you manage it?"

• "How do you prioritize your workload when managing multiple design projects with competing deadlines?" Company & Culture Questions:

• "What interests you about Probe CX and this specific role?"

• "How do you stay updated on design trends relevant to business development and corporate communications?"

• "Describe your ideal team collaboration environment."

• "How do you see your design skills contributing to Probe CX's business growth objectives?" Portfolio Presentation Strategy:

• Focus on Relevance: Highlight projects that directly demonstrate your ability to create proposals, pitch decks, and presentations.

• Tell the Story: For each selected piece, explain the objective, your role, the challenges, your solutions, and the outcome (if known).

• Showcase Versatility: Demonstrate your command of different design styles and your ability to adapt to specific project needs and brand guidelines.

• Be Prepared for Live Exercises: If asked to complete a design task during the interview, approach it systematically, asking clarifying questions and clearly articulating your thought process.

📝 Enhancement Note: Interview questions will likely probe your design process, problem-solving skills, ability to collaborate, and understanding of how design supports business objectives. A strong portfolio presentation that clearly articulates your impact is essential.

📌 Application Steps

To apply for this Creative Designer position:

• Submit your application through the provided Workday link: https://probegroup.wd3.myworkdayjobs.com/Careers/job/Quezon-City-MNL-Philippines/Creative-Designer_JR14379-1

• Customize Your Resume: Highlight your experience with proposal design, pitch decks, Adobe Creative Suite, and presentation software. Quantify achievements where possible.

• Curate Your Portfolio: Ensure your portfolio is easily accessible and showcases your best work relevant to client-facing business materials. Tailor your selection to emphasize proposal and presentation design.

• Prepare Your Narrative: Be ready to discuss your design process, how you translate complex information visually, and your experience working with cross-functional teams under deadlines.

• Research Probe CX: Familiarize yourself with their services, client base, and current marketing materials to understand their brand identity and communication style.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.