Designer UX/UI Sénior (H/F)

📍 Job Overview

Job Title: Designer UX/UI Senior (H/F)

Company: EVERIENCE (via HELPLINE)

Location: Montpellier, Occitanie, France

Job Type: Temps complet (Full-time)

Category: Design (UX/UI), Consulting

Date Posted: September 15, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• This role focuses on the UX/UI design and evolution of a high-audience public mobile banking application.

• The Senior UX/UI Designer will be instrumental in creating intuitive, performant, and coherent mobile user experiences within an Agile product team.

• Key responsibilities include designing mobile interfaces, producing wireframes and prototypes, and ensuring consistency with a mature Design System.

• The position emphasizes strong collaboration with UX, Product Owners, Business Analysts, and development teams to deliver best-in-class mobile applications.

📝 Enhancement Note: While the job title is "Designer UX/UI Senior," the provided information suggests a strong focus on the "UI" aspect within a "Product" and "Agile" context. The role is for a consulting firm (EVERIENCE, via HELPLINE) but is a long-term mission for a client in the banking sector. The emphasis on mobile application design, Figma mastery, and Design Systems points to a specialized UI/Product Designer role rather than a pure UX researcher.

📈 Primary Responsibilities

• Design and Produce Mobile Interfaces: Create ergonomic, modern, and high-performing mobile interfaces for iOS and Android platforms, adhering to best practices.

• Develop Wireframes and Prototypes: Generate necessary mockups and prototypes to support product evolution and user journey design.

• Ensure UI/UX Consistency: Guarantee graphic and functional coherence across user journeys, applying and evolving the existing Design System and graphic charters.

• Collaborate within Agile Product Teams: Work closely with UX Designers, Product Owners, Business Analysts, and development teams in an Agile environment, participating in design workshops and rituals.

• Integrate User Feedback and Constraints: Incorporate user feedback, business needs, and technical constraints into graphic proposals to optimize user experience.

• Contribute to Design System Evolution: Utilize and help improve the Design System, ensuring adherence to UI standards and best practices.

• Provide Design Consultation: Act as a key advisor on interface choices, presenting and defending design solutions to stakeholders, and challenging needs to ensure optimal user experience.

📝 Enhancement Note: The responsibilities are clearly defined, emphasizing both hands-on design execution and collaborative consultation within an Agile framework. The "Design System" aspect is critical and indicates a need for a candidate who can work with and contribute to established design guidelines. The "Conseil & Amélioration Continue" aspect highlights the senior nature of the role, expecting proactive contributions and strategic thinking.

🎓 Skills & Qualifications

Education: Higher education degree in computer science (or related field) is required.

Experience: A significant experience of 4 years or more as a Senior UX/UI Designer, with a strong focus on mobile application design, is mandatory.

Required Skills:

• Expertise in mobile application design (iOS and Android).

• Advanced mastery of Figma for wireframing, mockups, and prototyping.

• Proficiency in creating wireframes, mockups, and prototypes.

• Experience in using and contributing to Design Systems.

• Understanding of technical constraints related to mobile development.

• Strong knowledge of mobile ergonomics and accessibility standards.

• Experience working within Product and Agile environments.

• Ability to collaborate effectively with multiple stakeholders (UX, Product, Development, Business). Preferred Skills:

• Experience in Agile environments.

• Experience with high-traffic, public-facing consumer applications.

• Knowledge of Design Thinking principles.

• Familiarity with evolving Design Systems and contributing to their improvement.

📝 Enhancement Note: The requirement for 4+ years of experience specifically in mobile UX/UI design, coupled with advanced Figma skills and Design System experience, clearly positions this as a senior-level role. The "Indispensables" section lists the non-negotiable technical and practical skills, while "Appréciées" indicates desirable but not essential proficiencies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstration of Mobile Design Expertise: Showcase a portfolio with a significant number of mobile application design projects (iOS and Android), highlighting UI design, wireframes, and interactive prototypes.

• Figma Proficiency Showcase: Include examples that clearly demonstrate advanced Figma skills, such as complex component creation, auto-layout usage, and interactive prototyping.

• Design System Contribution/Usage: Present case studies or examples of how you have utilized or contributed to a Design System, illustrating your understanding of its principles and application.

• User-Centric Design Focus: Projects should reflect a user-centered design approach, showcasing how user needs and business objectives were balanced in the design solutions.

Process Documentation:

• Agile Workflow Integration: Evidence of experience working within Agile methodologies, including participation in sprints, stand-ups, and collaborative design sessions.

• Design Process Transparency: Ability to articulate your design process from problem identification through ideation, design, and iteration, with clear explanations of decision-making rationale.

• Collaboration and Communication: Examples demonstrating effective collaboration with cross-functional teams (developers, product managers, business analysts) and clear communication of design concepts and rationale.

• Iteration and Feedback Incorporation: Showcase how you have iterated on designs based on user feedback, testing, and stakeholder input.

📝 Enhancement Note: For a senior UX/UI role, especially in mobile and with a focus on Design Systems, a portfolio is critical. The emphasis should be on demonstrating practical application of tools (Figma), adherence to established frameworks (Design Systems), and collaborative problem-solving within an Agile context. The request for "process documentation" likely translates to being able to clearly explain your approach to design challenges.

💵 Compensation & Benefits

Salary Range: The provided salary range is EUR 45,000 - EUR 55,000 annually.

Benefits:

• Permanent Contract (CDI): Offers job security and long-term stability.

• Long-Term Mission: Implies a stable project engagement with the client, allowing for deep involvement and impact.

• Full-Time Employment: Standard 40-hour work week, providing a structured work schedule.

Working Hours: The standard working hours are 40 hours per week, typical for a full-time position in France.

📝 Enhancement Note: The salary range of €45,000 - €55,000 annually for a Senior UX/UI Designer in Montpellier, France, is within a reasonable market range for this experience level and location. Research indicates that similar roles in larger French cities might command slightly higher salaries, but Montpellier's cost of living can be a factor. The primary benefit highlighted is the CDI contract and the long-term mission, indicating stability.

🎯 Team & Company Context

🏢 Company Culture

Industry: The role is within the Banking Sector, a highly regulated and customer-focused industry. The consulting firm, HELPLINE (part of Everience), specializes in IT support, user experience augmentation via AI, and digital services. This means the candidate will be working in a service-oriented environment, supporting a client's operational needs.

Company Size: HELPLINE is a significant player with 2500 employees and a €200M+ turnover, part of the larger Everience group. This indicates a structured organization with established processes and a professional environment.

Founded: HELPLINE's history and Everience's position as a pioneer in Human-AI symbiosis suggest a company that values innovation and the integration of technology with human expertise. The southern region of HELPLINE is noted for its development in infrastructure and application development, indicating growth and diversification.

Team Structure:

• The Senior UX/UI Designer will be part of an Agile Product team, working in close collaboration with UX Designers, Product Owners, Business Analysts, and Developers.

• They will also be managed by HELPLINE's regional management in Montpellier, which emphasizes proximity management and skill development.

• The role involves working on a "mission longue durée" (long-term mission) for a banking client, implying integration into the client's project team structure. Methodology:

• Agile Product Development: The team operates under Agile principles, requiring iterative development, regular feedback loops, and cross-functional collaboration.

• Design System Driven: A mature Design System is in place, emphasizing consistency, efficiency, and scalability in design.

• Human-AI Synergy: As part of Everience, there's an underlying focus on how technology, including AI, can augment human capabilities, which may influence future project directions or tools.

Company Website: https://www.everience.com/ (for Everience, HELPLINE's parent company) and likely a specific client portal or internal site for the banking application.

📝 Enhancement Note: The context of working for a consulting firm (HELPLINE/Everience) on a long-term mission for a banking client is crucial. This means balancing the consulting firm's culture (professionalism, client focus) with the client's industry-specific requirements and the Agile team's dynamic. The emphasis on proximity management in the southern region of HELPLINE suggests a supportive local management structure.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX/UI Designer position. It implies a level of autonomy, expertise, and the ability to lead design initiatives within a specific product area. The role requires not just execution but also strategic input, problem-solving, and mentoring capabilities (implied by "Senior"). The "Fonctions de consulting" department listing suggests a role within a service delivery framework.

Reporting Structure: The designer will report to their direct manager within HELPLINE's Montpellier operations while being integrated into the client's Agile Product team. This dual reporting structure is common in consulting engagements.

Operations Impact: The role directly impacts the user experience and effectiveness of a major public mobile banking application. Successful design contributions will lead to improved customer satisfaction, engagement, and potentially conversion rates or operational efficiency for the banking client. The impact is measured through user adoption, task completion rates, and feedback on the application's usability.

Growth Opportunities:

• Specialization in Mobile Banking UX/UI: Deepen expertise in the specific challenges and best practices of designing for the financial services sector.

• Design System Leadership: Potential to take on more responsibility in evolving and governing the Design System.

• Cross-Functional Skill Development: Further enhance skills in Agile methodologies, product strategy, and collaboration with diverse technical teams.

• Consulting Career Progression: Opportunities to move into lead consultant roles, project management, or client relationship management within HELPLINE/Everience.

• Exposure to AI-Augmented UX: As part of Everience, there may be opportunities to explore how AI can enhance UX design processes or user experiences in future projects.

📝 Enhancement Note: The "Senior" designation implies a career path beyond individual contribution, potentially towards design leadership, mentorship, or specialized consulting roles. The long-term mission provides a stable environment for deep skill development.

🌐 Work Environment

Office Type: The role is explicitly stated as "On-site" in Montpellier, France. This indicates a traditional office-based work environment, likely within HELPLINE's Montpellier agency or the client's premises, fostering in-person collaboration.

Office Location(s): Montpellier, Occitanie, France. This is a vibrant city in the South of France, offering a good quality of life. The specific office location within Montpellier would be with HELPLINE or the client.

Workspace Context:

• Collaborative Environment: The role requires close collaboration with UX designers, product owners, and developers, suggesting a dynamic and interactive workspace.

• Tools and Technology: Access to industry-standard design tools, particularly Figma, and a robust Design System infrastructure. The environment is structured and leverages mature design practices.

• Team Interaction: Frequent interaction with the Agile Product team and stakeholders, promoting a communicative and team-oriented atmosphere.

Work Schedule: A standard 40-hour work week is expected, typical for a full-time CDI contract in France. While Agile environments can sometimes require flexibility, the primary expectation is adherence to the standard work schedule.

📝 Enhancement Note: The "On-site" requirement is key. Candidates should be prepared for a traditional office setting in Montpellier, with opportunities for direct, in-person collaboration, which is often beneficial for complex design projects and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of CV and portfolio by a HELPLINE recruiter to assess basic qualifications and experience.

• Technical Interview/Portfolio Review: A dedicated session, possibly with a design lead or senior designer from HELPLINE or the client, to thoroughly review the candidate's portfolio. Expect detailed questions about design choices, Figma usage, Design System experience, and problem-solving approaches.

• Agile/Product Team Interaction: Interviews with members of the Agile Product team (e.g., Product Owner, UX Designer, Lead Developer) to assess collaboration style, understanding of Agile processes, and ability to integrate into a team.

• Cultural Fit & Seniority Assessment: Discussions to gauge alignment with HELPLINE's values and the client's banking sector culture, as well as to confirm senior-level decision-making capabilities and autonomy.

Portfolio Review Tips:

• Curate for Mobile & Banking: Select projects that specifically highlight your mobile design experience, ideally including financial applications or complex consumer-facing apps.

• Showcase Figma Mastery: Demonstrate advanced techniques in Figma, such as component libraries, auto-layout, variants, and complex prototyping.

• Detail Design System Work: Clearly explain your role in using, adapting, or contributing to a Design System. Show how you ensured consistency and leveraged its components.

• Articulate Your Process: For each project, walk through your problem-solving process: understanding requirements, user research (if applicable), ideation, wireframing, UI design, prototyping, and iteration based on feedback.

• Highlight Collaboration: Emphasize how you worked with other roles (UX, PO, Devs) and how you presented and defended your design decisions.

Challenge Preparation:

• Design Exercise: Be prepared for a potential practical design challenge, either take-home or on-site, focusing on a specific mobile UI problem. This could involve creating a new feature screen or redesigning an existing flow.

• Scenario-Based Questions: Anticipate questions about how you would handle design disagreements, tight deadlines, or conflicting stakeholder requirements within an Agile context.

• Design System Application: Be ready to discuss how you would apply or extend the existing Design System to new features or components.

📝 Enhancement Note: A strong portfolio is paramount. The interview process will likely be multi-stage, assessing technical skills, collaborative abilities, and cultural fit within both HELPLINE and the client's organization. The "Senior" aspect means interviewers will probe into your decision-making rationale and ability to lead design thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential and advanced mastery required for UI design, wireframing, and prototyping. This will be the core design tool.

• Design Systems: Proficiency in using and contributing to established Design Systems. This implies familiarity with component-based design and design system management principles.

Analytics & Reporting:

• While not explicitly mentioned, experience with analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) to understand user behavior and inform design decisions would be beneficial, especially for a senior role focused on user experience. CRM & Automation:

• Not directly applicable to the design role, but understanding how design outputs integrate into development pipelines and potentially CRM-related customer journeys might be relevant.

📝 Enhancement Note: Figma is the central tool. The emphasis on Design Systems suggests that candidates should be comfortable with structured design libraries and the principles of atomic design or similar methodologies. Any additional tools that demonstrate a broader understanding of the product development lifecycle (e.g., Jira for Agile tracking, basic understanding of API integrations if relevant to mobile apps) could be a plus.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: As a consulting firm, HELPLINE and Everience prioritize client satisfaction and delivering value. The candidate must be dedicated to meeting the banking client's needs.

• Human-AI Symbiosis: Everience's core mission emphasizes the enriching interplay between human expertise and AI. This suggests a culture that embraces technological advancement and seeks to leverage it to enhance human capabilities.

• Proximity Management & Skill Development: HELPLINE's southern region focuses on close management and professional growth, indicating a supportive and developmental work environment.

• Excellence & Detail-Orientation: The nature of UX/UI design, especially in a regulated industry like banking, demands a high level of precision, attention to detail, and a commitment to quality.

• Collaboration & Teamwork: Working within Agile teams and cross-functionally necessitates strong communication, mutual respect, and a collaborative spirit.

Collaboration Style:

• Agile & Iterative: Collaboration will be dynamic, involving regular feedback, iterative design cycles, and cross-functional problem-solving.

• Cross-Functional Integration: The role requires seamless interaction with UX, Product Owners, Business Analysts, and Developers, bridging the gap between design vision and technical implementation.

• Design-Led Communication: The candidate is expected to effectively communicate design rationale, present solutions, and influence decisions through clear articulation and visual aids.

• Feedback Culture: An open environment for giving and receiving constructive feedback is essential for continuous improvement of both the product and team processes.

📝 Enhancement Note: The culture combines the professional, client-focused approach of a consulting firm with the agile, collaborative spirit of a product development team. The "Human-AI Symbiosis" theme from Everience might manifest in how tools are used or how future-forward thinking is encouraged.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Banking Regulations: Designing intuitive experiences within a highly regulated sector like banking requires careful navigation of compliance, security, and complex business rules.

• Evolving Design System Maintenance: Keeping a mature Design System up-to-date and ensuring its consistent adoption across a large application can be a significant ongoing challenge.

• Integration with Legacy Systems: The banking sector often involves legacy systems, which can impose technical constraints on modern design implementations.

• Managing Stakeholder Expectations: Aligning diverse stakeholder expectations (business, technical, compliance, user) on design decisions requires strong negotiation and communication skills.

• Rapid Mobile OS Updates: Adapting designs to the continuous updates and new features introduced by iOS and Android platforms.

Learning & Development Opportunities:

• Advanced Mobile UX/UI Specialization: Deepen expertise in mobile-first design, platform-specific patterns, and user psychology for mobile banking.

• Design System Governance: Opportunity to gain experience in managing, documenting, and evangelizing a Design System.

• Agile & Product Management Insights: Develop a stronger understanding of product strategy, roadmap planning, and Agile development lifecycles.

• Consulting Skills Enhancement: Refine client-facing communication, project management, and advisory skills within the consulting framework.

• Exposure to AI in Design: As part of Everience, there's potential to learn about how AI tools can assist in design processes or enhance user experiences.

📝 Enhancement Note: The challenges are typical for a senior designer in a complex, regulated industry. The growth opportunities are aligned with deepening expertise in mobile design, Design Systems, and gaining broader product/consulting experience.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex mobile UI challenge you faced and how you solved it, detailing your process from problem definition to final design." (Focus on your problem-solving methodology, Figma use, and design rationale.)

• "How would you approach integrating a new feature into our existing Design System while maintaining consistency and scalability?" (Assess your understanding of Design Systems and your contribution strategy.)

• "Imagine a scenario where the Product Owner and a key stakeholder have conflicting ideas about a design. How would you mediate and arrive at a solution?" (Evaluate your collaboration, negotiation, and decision-making skills.) Company & Culture Questions:

• "What interests you about designing for the banking sector, and what are the unique challenges you anticipate?" (Showcase your understanding of the industry and your proactive thinking.)

• "How do you stay updated on the latest mobile design trends and best practices for iOS and Android?" (Demonstrate your commitment to continuous learning and staying current.)

• "Describe your experience working in an Agile environment. What is your role as a designer within an Agile team?" (Assess your adaptability and understanding of Agile workflows.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly state the problem, your role, the tools used (especially Figma), your design process, the solution, and the impact (if measurable).

• Highlight Mobile & Design System Work: Prioritize projects that showcase your mobile design skills and your experience with Design Systems.

• Demonstrate Figma Proficiency: Be ready to navigate your Figma files and explain your component usage, prototyping, and any advanced features you employed.

• Focus on Rationale: Be prepared to explain why you made specific design choices, linking them back to user needs, business goals, and design principles.

• Practice Your Pitch: Rehearse your presentation to ensure it's concise, engaging, and within the allotted time.

📝 Enhancement Note: Interview preparation should focus on demonstrating senior-level thinking: strategic problem-solving, clear communication of design rationale, and a solid understanding of collaborative processes within Agile and consulting environments. Your portfolio is your primary tool for showcasing these abilities.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on SmartRecruiters.

• Tailor your CV: Highlight your 4+ years of experience in Senior UX/UI design, specifically emphasizing mobile application design, advanced Figma skills, and Design System experience. Use keywords from the job description.

• Curate your Portfolio: Ensure your portfolio prominently features mobile projects, showcases advanced Figma usage, and details your experience with Design Systems. Be ready to articulate your process for each project.

• Prepare for Technical Interviews: Anticipate in-depth questions about your design process, Figma capabilities, and how you approach mobile UX/UI challenges. Practice presenting your portfolio and design rationale.

• Research HELPLINE & Everience: Understand their mission, values (especially Human-AI symbiosis), and how they operate as a consulting firm. Familiarize yourself with the banking sector's unique design considerations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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