Associate UX Research Analyst

11:FS
Full-time•£31k-36k/year (GBP)•London, United Kingdom

📍 Job Overview

Job Title: Associate UX Research Analyst

Company: 11:FS

Location: London, United Kingdom

Job Type: Full-time, Salaried

Category: Content Operations / UX Research & Content Strategy

Date Posted: April 13, 2026

Experience Level: Entry-level to Junior (0-2 years)

Remote Status: On-site

🚀 Role Summary

  • This role is central to the Pulse content team, focusing on analyzing global financial user journeys through a UX lens.

  • It involves significant contribution to editorial content, specifically long-form articles and newsletters, requiring exceptional writing and analytical skills within the fintech landscape.

  • The position plays a crucial part in benchmarking and validating financial product features at scale, demanding meticulous attention to detail and data integrity.

  • It offers a unique opportunity to develop expertise in UX and editorial content within the dynamic fintech industry.

  • Collaboration with a friendly team and a focus on identifying high-quality product experiences will be key to daily operations.

📝 Enhancement Note: While the title is "Associate UX Research Analyst," the core responsibilities and emphasis on editorial content and feature benchmarking suggest a strong blend of UX research, content creation, and market analysis, leaning towards a content operations or product content strategy function within the fintech sector. The "Pulse content team" and "Pulse platform" indicate a specific focus on content delivery and user engagement through curated financial product insights.

📈 Primary Responsibilities

  • Conduct expert analysis of financial apps and websites globally, leveraging UX principles to map and evaluate user journeys.

  • Acquire and meticulously document user journeys from a panel of users to ensure comprehensive data for analysis and content creation.

  • Write long-form, well-researched editorials for the weekly newsletter, focusing on trending financial services and fintech topics.

  • Play a core role in the Feature Benchmarking team, systematically sourcing, validating, and cataloging financial product features across diverse global markets.

  • Rapidly acquire and verify user journeys and feature availability to maintain accuracy and completeness

Application Requirements

Candidates must have at least one year of experience in UX or a similar field and possess exceptional writing abilities. A strong interest in the fintech industry and the ability to produce high-quality, engaging content are essential.