50%25 Clinic Patient Care Technician - UI Heart and Vascular Center

📍 Job Overview

Job Title: 50% Clinic Patient Care Technician - UI Heart and Vascular Center

Company: University of Iowa

Location: Iowa City, Iowa, United States

Job Type: Part-time, Regular

Category: Healthcare Support / Clinical Operations

Date Posted: June 18, 2026

Experience Level: Entry-level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This 50% Patient Care Technician role is integral to the efficient operation of the UI Heart and Vascular Center's outpatient clinic.

• The position focuses on direct patient care support, ensuring a seamless patient experience from check-in to discharge.

• Key responsibilities include performing vital sign assessments, assisting with examinations, managing medical records, and facilitating clinic workflow.

• This role offers an excellent opportunity to gain experience in a leading cardiology and heart surgery center, contributing to patient outcomes and operational excellence within a healthcare GTM context.

📝 Enhancement Note: While the provided data indicates a "Patient Care Technician" role, in the context of GTM and Revenue Operations, this role contributes to the overall patient journey and data integrity, which indirectly impacts revenue cycle management and patient satisfaction metrics. The emphasis on clinic flow and record management aligns with operational efficiency goals.

📈 Primary Responsibilities

• Facilitate the smooth flow of patients through the outpatient clinic by interacting effectively with patients, families, and staff.

• Assist with physical examinations and related treatments, including patient intake, allergy and immunization documentation, and vital sign assessment (blood pressure, heart rate, temperature).

• Manage internal and external medical records to ensure accurate and complete data is readily available for patient appointments, contributing to data integrity for operational analysis.

• Perform routine laboratory tests such as urinalysis and blood work, conduct electrocardiograms (ECGs), and assist with x-ray procedures as needed.

• Execute related clerical tasks, including answering phones, scheduling appointments, and providing information to other departments, thereby supporting clinic administrative operations.

• Partner with nursing staff for timely and thorough clinic work-ups and follow-ups, including patient calls for post-procedure care, normal test results, fasting instructions, and appointment reminders.

• Prepare patient education materials and packets, monitor fax machines for distribution, and obtain outside medical records and laboratory results.

• Independently obtain and record vital signs, including temperature, pulse, respiration, and blood pressure, ensuring accurate patient data capture.

• Adhere to medical asepsis principles in performing skills and tasks such as phlebotomy, peripheral IV removal, Foley catheter removal, and care for medically isolated patients.

• Perform simple diagnostic and therapeutic procedures like enemas, preoperative skin preparation, dressing changes, collecting specimens, and applying binders or braces.

• Carry out special duties as taught and directed by the nurse in charge, including phlebotomy, ECG lead/12-lead placement, and brace/pin site care.

• Assist with patient admissions, transfers, and discharges, ensuring a smooth operational transition for patients.

• Provide direct patient hygiene and comfort care, contributing to patient satisfaction and an optimal care environment.

• Turn, position, and ambulate patients as directed, ensuring patient safety and mobility.

• Transport patients, equipment, specimens, and supplies within the clinic, optimizing resource movement and efficiency.

• Serve meals and fluids, record patient intake, and assist with bedpans/urinals, managing basic patient needs.

• Participate in nursing care conferences, reporting pertinent patient information and incidents to the nurse in charge, facilitating effective team communication.

• Engage in social interactions to provide patient comfort measures, enhancing the patient experience.

• Share responsibility for the preparation, proper use, and care of equipment and supplies, as well as maintaining unit neatness and cleanliness, contributing to operational readiness.

• Assemble and maintain equipment and supplies in preparation for diagnostic or treatment procedures.

• Clean areas according to designated guidelines and standards, demonstrating proper use of disinfectants and care of housekeeping equipment.

• Stock and supply patient rooms and nursing units, ensuring availability of necessary resources.

• Perform other assigned duties, demonstrating flexibility and a commitment to supporting clinic operations.

📝 Enhancement Note: The responsibilities listed are typical for a Patient Care Technician. For a role focused on operations, the emphasis is on how these tasks contribute to data collection, patient throughput, process adherence, and overall clinic efficiency. Highlighting accurate data capture for vital signs and lab results, efficient record management, and smooth patient flow are key operational contributions.

🎓 Skills & Qualifications

Education:

• Completion of a High School diploma or GED equivalent is required.

• A professional certificate in a relevant healthcare field is desired, such as a Nursing Assistant certification. Experience:

• 0-2 years of experience in direct patient care is expected, with a preference for experience within cardiovascular services.

• Familiarity with clinic operations and patient flow is beneficial. Required Skills:

• Ability to follow oral and written instructions accurately.

• Effective verbal, electronic, and written communication skills for interacting with patients, family members, and healthcare staff.

• Proficiency in maintaining patient confidentiality and adhering to privacy regulations.

• Capacity to provide care with consideration for the patient's condition and age-specific needs.

• Knowledge of medical terminology, instruments, and supplies used in patient care.

• Ability to collect patient data and maintain accurate, organized records.

• Basic keyboarding and computer data entry skills for electronic health record (EHR) systems.

• Current certification in Basic Life Support (BLS). Preferred Skills:

• Previous experience providing direct patient care specifically within cardiovascular services.

• Demonstrated knowledge of cardiovascular patient care practices and procedures.

• Certification as a Nursing Assistant (CNA).

• Excellent verbal and written communication skills.

📝 Enhancement Note: The "Minimum Eligibility Requirements" and "Desired Qualifications" have been integrated into the Required and Preferred Skills sections. The focus on communication, data collection, and record management aligns with operational needs for clear reporting and process adherence.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate experience in patient data management, including the accurate recording of vital signs, patient intake, and test results within an EHR system.

• Showcase an understanding of clinical workflow optimization through examples of how you have facilitated patient flow and supported nursing staff.

• Highlight any experience with medical record management, ensuring data accuracy and accessibility for patient care coordination.

• Provide examples of adherence to medical asepsis and safety protocols, demonstrating a commitment to operational standards in patient care. Process Documentation:

• Document your approach to patient intake and preparation for examinations and procedures, emphasizing efficiency and adherence to protocols.

• Illustrate how you manage and organize patient information and medical records, ensuring data integrity and ease of access for clinical teams.

• Explain your understanding of vital sign assessment and specimen collection processes, highlighting accuracy and compliance with established procedures.

📝 Enhancement Note: A specific "Process & Systems Portfolio" is not standard for a Patient Care Technician role. However, candidates can prepare by highlighting relevant experiences in their resume and during interviews that demonstrate their understanding of efficient patient care processes, data accuracy, and adherence to established clinical workflows, which are critical for operational success.

💵 Compensation & Benefits

Salary Range:

• As a 50% (part-time) position at the University of Iowa, the hourly wage for a Patient Care Technician typically ranges from $17.00 to $22.00 per hour, depending on experience and relevant certifications.

• This estimate is based on regional salary data for similar roles in Iowa City, Iowa, considering the employer's status as a major academic medical center. Benefits:

• As a part-time employee of the University of Iowa, this role may be eligible for pro-rated benefits, which could include:

  • Paid Time Off (PTO) accrual.

  • Retirement savings plan options (e.g., IPERS or TIAA).

  • Access to employee assistance programs and wellness initiatives.

  • Potential for tuition assistance or educational benefits for eligible employees.

  • Discounts on various services and products through university programs. Working Hours:

• This is a 50% (part-time) position, typically translating to approximately 20 hours per week.

• The schedule will primarily be within the operating hours of the UI Heart and Vascular Center outpatient clinic.

• Specific shifts will be arranged with the hiring manager, but the listing explicitly states "No Nights, Weekends, or Holidays!", indicating a standard daytime clinic schedule.

📝 Enhancement Note: Salary and benefits information is estimated based on typical University of Iowa part-time employment structures and regional benchmarks for similar roles. Specific details should be confirmed directly with the University of Iowa Human Resources or the hiring manager. The emphasis on "No Nights, Weekends, or Holidays" is a significant operational perk for work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare (Academic Medical Center)

Company Size: Large (University of Iowa Health Care employs over 12,000 employees, students, and volunteers).

Founded: The University of Iowa was founded in 1847, with its academic medical center developing over time.

Team Structure:

• The Patient Care Technician will be part of the UI Heart and Vascular Center's outpatient clinic team.

• This team likely includes physicians, advanced practice providers, registered nurses, licensed practical nurses, and other support staff.

• The role reports to nursing leadership within the clinic, working closely with assigned nurses for patient care coordination. Methodology:

• The UI Heart and Vascular Center emphasizes a patient-centered approach, driven by evidence-based practices and a commitment to continuous improvement.

• Operations are guided by a mission to provide safe, high-quality healthcare and excellent service, as recognized by national rankings.

• Data-driven decision-making is likely employed, with a focus on patient outcomes, patient experience, and the utilization of advanced clinical technologies.

Company Website: https://www.uihealthcare.org/

📝 Enhancement Note: The provided company description highlights the scale and reputation of the University of Iowa Health Care. For operational roles, understanding the culture of a large academic medical center means appreciating its structured environment, emphasis on research and education, and commitment to high standards of patient care and operational efficiency.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level Support Role. This position serves as a foundational role within the clinical operations team, providing essential support to direct patient care providers.

Reporting Structure:

• The Patient Care Technician reports to the assigned nursing staff within the UI Heart and Vascular Center outpatient clinic.

• Direct supervision is provided by the nurse in charge or charge nurse for daily tasks and patient care responsibilities.

• Overall managerial oversight would typically fall under a Clinic Manager or Nurse Manager. Operations Impact:

• By ensuring efficient patient flow, accurate data capture, and effective support for clinical staff, this role directly contributes to the operational efficiency of the clinic.

• Accurate vital sign measurement, timely record management, and smooth patient processing help optimize patient throughput, reduce wait times, and improve overall patient satisfaction.

• These operational efficiencies indirectly support revenue cycle management by ensuring complete and accurate patient documentation for billing and by minimizing operational bottlenecks that could impact appointment utilization. Growth Opportunities:

• Skill Development: Gain hands-on experience in vital sign assessment, phlebotomy, ECGs, and patient care techniques within a specialized cardiology setting.

• Certification Advancement: Opportunity to pursue further certifications, such as Certified Nursing Assistant (CNA), which can open doors to more advanced roles.

• Internal Mobility: Potential to transition into other patient care roles or administrative support positions within the University of Iowa Health Care system based on performance and acquired skills.

• Specialization: Develop expertise in cardiovascular patient care, which can be a stepping stone to roles focused on specific cardiac procedures or patient populations.

📝 Enhancement Note: While not a traditional "revenue operations" role, the PCT’s contribution to efficient patient processing and accurate data capture has downstream effects on clinic throughput and data integrity, which are operational concerns. Growth opportunities focus on clinical skill development and potential advancement within the healthcare system.

🌐 Work Environment

Office Type: Outpatient Clinic within a large Academic Medical Center.

Office Location(s): Primarily the main campus clinic in Iowa City, Iowa, with potential travel to other surrounding clinics within a 2-hour radius.

Workspace Context:

• The work environment is fast-paced and dynamic, typical of a busy outpatient clinic.

• Collaboration is key, requiring close interaction with physicians, nurses, and other healthcare professionals to ensure coordinated patient care.

• Access to standard clinic equipment and supplies will be provided, including EHR systems for data management. Work Schedule:

• This is a 50% (part-time) position, approximately 20 hours per week.

• The schedule is designed to avoid nights, weekends, and holidays, focusing on standard daytime clinic hours.

• Flexibility may be required to cover clinic needs, including potential travel to other locations.

📝 Enhancement Note: The description emphasizes a standard clinic environment with a focus on patient interaction and teamwork. The "No Nights, Weekends, or Holidays" policy is a significant factor for work-life balance and operational predictability.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Applications will be reviewed to ensure minimum eligibility requirements (diploma, ability to follow instructions) and desired qualifications (BLS, communication skills, relevant experience) are met. Uploading a resume and cover letter is crucial.

• First Interview (Phone/Video): This stage will likely assess communication skills, understanding of the PCT role, and initial fit with the clinic's operational needs. Be prepared to discuss your experience with patient care, vital signs, and record-keeping.

• On-site Interview: A more in-depth interview, potentially including a tour of the clinic and introductions to team members. This will focus on your ability to perform specific tasks, handle patient interactions, and work within a team environment. Behavioral questions assessing your problem-solving skills and adherence to protocols will be common.

• Skills Assessment (Potential): Depending on the specific requirements, there might be a short practical assessment of skills like vital sign measurement or ECG lead placement.

• Final Review & Offer: Background checks, credential verification, and reference checks will be conducted for the selected candidate.

Portfolio Review Tips:

• While a formal "portfolio" isn't typical for this role, treat your resume and cover letter as your primary portfolio documents.

• Resume: Clearly highlight any experience with patient care, vital sign assessment, phlebotomy, ECGs, medical record management, and patient communication. Quantify achievements where possible (e.g., "Managed patient flow for an average of X patients per day").

• Cover Letter: Express your enthusiasm for working with the UI Heart and Vascular Center and articulate how your skills align with the responsibilities, particularly emphasizing your understanding of patient safety, data accuracy, and efficient clinic operations.

• Interview: Be prepared to discuss specific examples demonstrating your ability to follow instructions, communicate effectively, maintain patient confidentiality, and work collaboratively.

Challenge Preparation:

• Be ready to answer questions about how you would handle common patient scenarios, such as a patient experiencing anxiety or a situation requiring immediate attention.

• Prepare to describe how you ensure accuracy when recording vital signs and other patient data.

• Consider how you would manage multiple tasks simultaneously in a busy clinic environment.

📝 Enhancement Note: The application process emphasizes standard healthcare hiring practices. Candidates should focus on showcasing their practical skills and understanding of patient care protocols. The "portfolio" aspect is best addressed through a well-crafted resume and thoughtful interview responses.

🛠 Tools & Technology Stack

Primary Tools:

• Electronic Health Record (EHR) System: Proficiency with EHR systems (e.g., Epic, Cerner) is essential for managing patient data, including vital signs, medical history, appointments, and test results. Candidates should be familiar with navigating and inputting data into such systems.

• Vital Sign Monitoring Equipment: Experience using digital blood pressure cuffs, stethoscopes, thermometers, and pulse oximeters.

• Phlebotomy Equipment: Familiarity with venipuncture techniques and the associated tools (needles, tubes, tourniquets).

• Electrocardiogram (ECG) Machine: Experience in applying ECG leads and operating ECG machines to capture cardiac electrical activity.

Analytics & Reporting:

• While direct analytics is not a primary function, understanding how your data input contributes to clinic performance metrics (e.g., patient wait times, appointment completion rates) is beneficial. CRM & Automation:

• The EHR system often incorporates CRM-like functionalities for patient communication and scheduling. Basic understanding of appointment scheduling software and communication platforms is expected.

📝 Enhancement Note: The technology stack is primarily centered around clinical tools and EHR systems. While not a direct "operations" tool, proficiency with EHRs is critical for data integrity, which underpins operational reporting and analysis.

👥 Team Culture & Values

Operations Values:

• Patient-Centered Care: A core value, ensuring all actions prioritize patient well-being, comfort, and safety.

• Teamwork & Collaboration: Emphasizing mutual support and effective communication among all clinic staff to achieve shared operational goals.

• Integrity & Confidentiality: Upholding the highest standards of patient privacy and data security.

• Excellence & Continuous Improvement: Striving for high-quality care and operational efficiency, as reflected in the center's national recognition.

• Respect & Compassion: Treating all patients, families, and colleagues with dignity and empathy.

Collaboration Style:

• The role requires a highly collaborative approach, working closely with nurses and physicians to ensure seamless patient care transitions and efficient clinic operations.

• Open communication and a willingness to assist colleagues are crucial for maintaining a productive and supportive work environment.

• Participating in nursing care conferences highlights the importance of shared information and team problem-solving.

📝 Enhancement Note: The described values and collaboration style are typical of a patient-focused healthcare environment. For an operations-minded candidate, understanding how these values translate into daily workflows and decision-making is key to cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• High Patient Volume: Managing patient flow efficiently in a busy outpatient clinic while maintaining accuracy and quality of care.

• Varied Patient Needs: Adapting care to a diverse patient population with varying medical conditions and emotional states.

• Data Accuracy: Ensuring precise and timely documentation in the EHR system, as errors can impact patient care and billing.

• Travel Requirements: Adapting to potential travel to different clinic locations, requiring flexibility and time management.

• Learning Curve: Mastering new procedures, equipment, and the specific EHR system used by the University of Iowa.

Learning & Development Opportunities:

• Clinical Skills Enhancement: Opportunities to refine skills in vital signs, phlebotomy, ECGs, and basic patient care.

• Cardiovascular Specialization: Exposure to specialized cardiac care protocols and patient populations.

• EHR Proficiency: Gaining expertise in a major EHR system, a valuable skill in the healthcare industry.

• Certification Support: Potential to gain or renew certifications like BLS and CNA.

• Career Progression: Building a foundation for advancement into more specialized clinical or administrative roles within the University of Iowa Health Care system.

📝 Enhancement Note: Identifying challenges and growth opportunities helps candidates assess the role's demands and potential benefits, aligning with an operations perspective on efficiency and continuous improvement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to handle a difficult patient or family member. How did you manage the situation?" (Assesses communication, empathy, and de-escalation skills.)

• "How do you ensure accuracy when recording vital signs or other patient data?" (Focuses on attention to detail and adherence to protocols.)

• "Imagine you have multiple patients needing assistance simultaneously. How do you prioritize your tasks?" (Evaluates time management, prioritization, and operational efficiency.)

• "What is your understanding of HIPAA and patient confidentiality?" (Tests awareness of critical compliance standards.)

• "Why are you interested in working specifically with the UI Heart and Vascular Center?" (Gauges motivation and alignment with the organization's mission.) Company & Culture Questions:

• "What do you know about the UI Heart and Vascular Center and its reputation?" (Shows research and genuine interest.)

• "How do you contribute to a positive team environment?" (Assesses collaboration and interpersonal skills.)

• "Describe a situation where you had to adapt to a change in procedure or policy." (Evaluates adaptability and willingness to follow established processes.) Portfolio Presentation Strategy:

• Resume Walkthrough: Be prepared to walk through your resume, highlighting experiences most relevant to the PCT role and the clinic's operational needs.

• STAR Method: Use the STAR method (Situation, Task, Action, Result) to answer behavioral questions, providing concrete examples of your skills and accomplishments.

• Showcase Relevant Skills: Emphasize your proficiency in patient interaction, data accuracy, adherence to protocols, and ability to work efficiently in a team setting.

• Enthusiasm for the Role: Clearly articulate your commitment to patient care and your understanding of how this role supports the overall functioning of the clinic.

📝 Enhancement Note: Interview preparation should focus on demonstrating practical skills, adherence to protocols, and a strong understanding of patient care within a structured healthcare environment.

📌 Application Steps

To apply for this Patient Care Technician position:

• Submit your application through the provided link on the University of Iowa's Taleo career portal.

• Resume Optimization: Tailor your resume to highlight experience in direct patient care, vital sign assessment, medical record management, and any relevant certifications (BLS, CNA). Use keywords from the job description.

• Cover Letter Crafting: Write a compelling cover letter explaining your interest in the UI Heart and Vascular Center, your relevant skills, and how you can contribute to their operational efficiency and patient care standards. Upload this as a "Relevant File."

• Portfolio Preparation: Be ready to discuss specific examples from your experience that demonstrate your ability to follow instructions, communicate effectively, maintain patient confidentiality, and work collaboratively under pressure.

• Company Research: Familiarize yourself with the UI Heart and Vascular Center's mission, values, and recent achievements (e.g., U.S. News & World Report rankings) to demonstrate your engagement and alignment with their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details regarding responsibilities, qualifications, compensation, and benefits should be verified directly with the University of Iowa Human Resources or the hiring manager before making application decisions.